Attachment 4 Management and Performance Incentives Plan.pdf

FAR 52.215-3 Request for Information or Solicitation for Planning

Purposes (Oct 1997)

(a) The Government does not intend to award a contract on the basis of this solicitation or to otherwise pay for the information solicited except as an allowable cost under other contracts as provided in subsection 31.205-18, Bid and proposal costs, of the Federal Acquisition Regulation.

(b) Although "proposal" and "offeror" are used in this Request for Information, your response will be treated as information only. It shall not be used as a proposal.

(c) This solicitation is issued for the purpose of: Informing the Government’s acquisition strategy and future solicitation planning.

The documents attached to this solicitation for planning purposes are drafts and therefore are subject to change.

https://www.acquisition.gov/far/part-31#FAR_31_205_18

Boulder Ground Innovation Facility (BGIF)

Operations Support Services (BOSS)

Attachment 4

Management & Performance Incentive Fee Plan

07 February 2025

Solicitation# FA8810-25-R-B003

Department of the Air Force Space Systems Command (SSC)

Space Sensing (SN) Boulder OPIR TAP Lab, Colorado

1. INTRODUCTION

This Incentive Plan is structured to emphasize management and performance priorities and success criteria to strategically support Boulder Ground Innovation Facility (BGIF) and Boulder OPIR TAP Lab required by the subject contract will provide a broad range of acquisition, strategic communication, and administrative capabilities. There are two main categories to this Incentive Plan: Management and Performance Incentives, structured as Focus Areas. BOSS is Cost-Plus-Incentive-Fee (CPIF) contract type with an inherent cost incentive IAW FAR 52.216- 10 (Incentive Fee). Minimum cost incentive fee is 2.00%, target fee at 3.00%, and maximum fee at 3.50% with share ratios of 70/30 for both over and under.

2. ROLES AND RESPONSIBILITIES

The Incentive Determining Official, the Space Force Program Executive Officer (PEO) for SN is the Incentive Determining Official (IDO). The IDO approves all incentive payment determination and non-administrative changes to this Incentive Plan. Similarly, the IDO is the authority for determining any fee reduction associated with major security violations committed by the Contractor. By approving the initial Incentive Plan at contract award, the PEO delegates all IDO responsibilities and authorities to the SN Chief of Staff.

The BOSS Contracting Officer (CO) is the business advisor to the IDO. Additionally, the CO executes incentive fee payments via contract modifications. The CO will determine if changes to this Incentive Plan are substantive or administrative in nature.

The BOSS Contracting Officer Representative (COR) serves as the Program Manager (PM) responsible for overseeing overall contractor performance. The PM will provide input to the IDO regarding contractor performance against the Management and Performance Incentives criteria.

The IDO may seek additional input and advice from Government stakeholders with direct knowledge of the contractor’s performance and execution.

3. MANAGEMENT AND PERFORMANCE INCENTIVES

All Management and Performance Incentives will be evaluated via Focus Areas on a semi-annual basis. This approach provides the Government with flexibility required to establish semi-annual focus areas intended to mobilize the Contractor’s resources and associated expertise in key areas and mission priorities. Coupled with the inherent CPIF cost incentive, the Focus Area incentive element delivers an effective overall incentive arrangement covering critical program elements such as staffing, quality, and cost. To be effective, focus areas must adapt to address evolving challenges and needs in the mission set. With an agile incentive management approach, the Contractor is encouraged to be responsive to changing program priorities and thus deliver maximum overall value to the Government each evaluation period. The government reserves the right to adjust the focus areas on a semi-annual basis to ensure BOSS incentives are aligned with mission priorities. Focus areas will be evaluated using ratings of Excellent, Satisfactory, or Unsatisfactory. The total Focus Area Incentive Fee pool the Contractor is eligible to earn is 5.50% the negotiated target cost less FCCOM/travel/ODCs/CAF.

At the end of the respective evaluation period, the Contractor shall deliver a written summary of the accomplishments by each Focus Area for the Government’s review and consideration. The PM and CO will review the Contractor’s summary accomplishment and consolidate Government evaluation findings into a written analysis for use by the IDO to document the Government score and assessment. The Government score and assessment will be sent to the Contractor within 30 calendar days of respective Focus Area period completion. During this Government evaluation process, government advisors (stakeholders) may be used to provide assistance to the PM and

IDO.

At the end of each evaluation period, the IDO will determine overall FA score IAW the rating table below. The IDO will first assess each Focus Area to determine if the Contractor met the overall intent of each respective FA. If the IDO determines that the Contractor has met the overall intent of a respective FA, the Contractor then qualifies for an overall rating of Satisfactory to Excellent for the respective FA. Each Focus Area will be assessed and scored independently. By way of illustration, an Excellent rated Focus Area with a pool of $1,000,000 was assigned an Excellent rating at 95%, resulting in an earned Focus Area incentive fee calculation of $1,000,000 * 0.95 = $950,000.

Unsatisfactory rating automatically results in zero fee earned and no percentage score is assessed. The Government unilaterally determines the Focus Areas, success elements, and respective fee pools and weighting. Similarly, the Contracting Officer may update the subject incentive plan at contract award to incorporate any aspects of the awardees proposed solution. At the discretion of the IDO, any unearned fee may be reserved for future periods and FAs.

BGIF CLIN: 0001

FIRST EVALUATION PERIOD 1 Jan 2026 PLUS SIX MONTHS

Focus Area Item

Focus Area Fee Percentage

FA Fee $ Available

Success Elements of the Focus Area FA Fee $ Earned

Successful Transition Period

2% $TBD -- Excellent performance is all key personnel available on day one and all initial staffing successfully working within 10 calendar days.

All successor personnel conducted turnover with incumbent personnel within 90 days, - 2%

-- Satisfactory performance is all key personnel available on day one and all initial staffing successfully working within 15 calendar days. All successor personnel conducted turnover with incumbent personnel within 90 days - 1%

-- Unsatisfactory performance is key and initial personnel not available until after 15 calendar days. All successor personnel conducted turnover with incumbent personnel within 90 days - 0%

$TBD

Turnover Management

0.5%

$TBD Key personnel (as defined in the PWS) turnover rate less than Excellent: 0-24% - 0.25% Satisfactory: 25-40% - 0.15% Unsatisfactory: 49%+ - 0%

Non-key personnel turnover rate less than Excellent: 0-10% - 0.25% Satisfactory: 10-15% - 0.15% Unsatisfactory: 16%+ - 0%

*Exception: Turnover due to poor performance may be exempted from calculation per Government determination

$TBD

3 Quality Performance

0.5% $TBD Excellent: Zero formal customer complaints 0.5% Satisfactory: One formal complaint 0.25% Unsatisfactory: More than one formal complaint 0.0%

$TBD

5 Cost Analysis Reporting

0.5% $TBD The contractor provides componentized cost analysis for items (i.e., labor, services, travel, hardware, etc.) to be executed/procured at a level of specificity required by the government for cost tracking Excellent: <7 Business days – 0.5% Satisfactory: 7-12 Business days – 0.25% Unsatisfactory: >12 Business days – 0%

$TBD

5a BGIF Facility Up time

1% $TBD Outside of outages caused by external factors (utility power going offline, acts of God, etc.)

and planned outages for maintenance and upgrades, the contractor maintains facility power and server room cooling for:

Excellent: >99.5% - 1% Satisfactory: 99-99.4% - 0.5% Unsatisfactory: <99% - 0%

5b Response to Facility Outages

0.25% $TBD Contractor notifies the SSC/SNGT government team when an unplanned BGIF facility outage occurs. The contractor must monitor facility 24 x7 and 365 days per year.

Excellent: 0-20 minutes – 0.25% Satisfactory: 20 minutes – 30 minutes – 0.125% Unsatisfactory: 30 minutes+ - 0% (if no facility outages occur contractor receives 100%, if multiple facility outages occur the slowest response time is counted)

$TBD

5c Mean Time to Restore Service

0.75% $TBD Contractor restores full functionality:

Excellent: TBD – 0.75% Satisfactory: TBD - 0.375% Unsatisfactory: TBD - 0%

Definitions of incentive standards, outages, and time to restore will be provided in the Bidder’s Library.

(if no facility outages occur contractor receives 100%)

BGIF CLINS: 1001, 2001, 3001 and 4001

Subsequent EVALUATION PERIODS - SIX MONTHS (Notional)

Focus Area Item

Focus Area Fee

Percenta ge

FA

Fee $

Availa ble

Success Elements of the Focus Area FA Fee $

Turnover

2%

$TBD Key personnel turnover rate less than Excellent: 0-24% - 1% Satisfactory: 24-49% - 0.5% Unsatisfactory: 49%+ - 0%

Non-key personnel turnover rate less than Excellent: 0-10% - 1% Satisfactory: 10-15% - 0.5% Unsatisfactory: 16%+ - 0%

*Exception: Turnover due to poor performance may be exempted from calculation per Government determination

$TBD

2 Quality Performance

1.5% $TBD -- Excellent Zero formal customer complaints 1.5%

-- Satisfactory One formal complaint 0.75%

-- Unsatisfactory More than one formal complaint 0.0%

$TBD

5a BGIF Facility Up time

1% $TBD Outside of outages caused by external factors (utility power going offline, acts of God, etc.) and planned outages for maintenance and upgrades, the contractor maintains facility power and server room cooling for:

Excellent: >99.5% - 1% Satisfactory: 99-99.4% - 0.5% Unsatisfactory: <99% - 0%

5b Response to Facility Outages

0.25% $TBD Contractor notifies the SSC/SNGT government team when an unplanned BGIF facility outage occurs. The contractor must monitor facility 24 x7 and 365 days per year.

Excellent: 0-20 minutes – 0.25% Satisfactory: 20 minutes – 30 minutes– 0.125% Unsatisfactory: 1 hour+ - 0% (if no facility outages occur contractor receives 100%, if multiple facility outages occur the slowest response time is counted)

$TBD

5c Mean Time to Restore Service

0.75% $TBD Contractor restores full functionality:

Excellent: TBD – 0.75% Satisfactory: TBD - 0.375% Unsatisfactory: TBD - 0%

Definitions of incentive standards, outages, and time to restore will be provided in the Bidder’s Library.

(if no facility outages occur contractor receives 100%)

OPIR CLIN: 0002

FIRST EVALUATION PERIOD 1 Jan 2026 PLUS SIX MONTHS

Focus Area Item

Focus Area Fee

Percenta ge

FA Fee $ Available

Success Elements of the Focus Area FA Fee $

Successful Transition Period

3.5% $TBD -- Excellent performance is all key personnel available on day one and all FTEs successfully working within 30 days - 3.5%

-- Satisfactory performance is all key personnel available on day five and all FTEs successfully working within 45 days –1.75%

-- Unsatisfactory performance is less than 100% key personnel available within 45 days- 0%

$TBD

2 Turnover

0.5 %

Excellent: 0-24% - 0.25% Satisfactory: 24-49% - 0.15% Unsatisfactory: 49%+ - 0%

Non-key personnel turnover rate less than Excellent: 0-10% - 0.25%

Satisfactory: 10-15% - 0.15% Unsatisfactory: 16%+ - 0%

*Exception: Turnover due to poor performance may be exempted from calculation per Government determination

3 Quality Performance

1.5 % $TBD -- Excellent Zero formal customer complaints 1.5%

-- Satisfactory One formal complaint 0.75%

-- Unsatisfactory More than one formal complaint 0.0%

OPIR CLINS: 1002, 2002, 3002, 4002

Subsequent EVALUATION PERIODS - SIX MONTHS (Notional)

Focus Area Item

Focus Area Fee

Percenta ge

FA Fee $ Available

Success Elements of the Focus Area FA Fee $ Earned

1 Turnover

2.5%

Excellent: 0-24% - 1.25 % Satisfactory: 24-49% - 0.625% Unsatisfactory: 49%+ - 0%

Non-key personnel turnover rate less than Excellent: 0-10% - 1.25 % Satisfactory: 10-15% - 0.625% Unsatisfactory: 16%+ - 0%

*Exception: Turnover due to poor performance may be exempted from calculation per Government determination

2 Quality Performance

3.0% $TBD -- Excellent Zero formal customer complaints 3.0%

-- Satisfactory One formal complaint 1.5%

-- Unsatisfactory More than one formal

BGIF and OPIR CLINS: 4001 & 4002

FINAL EVALUATION PERIOD 1 Jan 2031 PLUS SIX MONTHS (Notional)

Focus Area Item

Focus Area Fee Percentage

FA Fee $ Available

Success Elements of the Focus Area FA Fee $ Earned

1 Satisfactory Transition to Follow-On

5.5%

$TBD -- Excellent: Zero formal customer complaints 5.5%

-- Satisfactory: One formal complaint 2.75%

-- Unsatisfactory: More than one formal