FA8650-13-R-4016-QASP.doc

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AFRL/RYD Maintenance & Fabrication of Experimental Processing & Test Equipment Federal contract opportunity
Solicitation number
FA8650-13-R-4016
Issued by
Department of the Air Force Materiel Command Research Laboratory

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Quality Assurance Surveillance Plan

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Quality Assurance Surveillance Plan For The

AFRL/RYD Maintenance and Fabrication of Experimental Processing and Test Equipment Support 5 March 2013 I. Performance Management – This section describes the Government’s management of the contract.

a. Objective: The purpose of this contract is to provide personnel, equipment, tools, materials, and other items and services necessary to perform maintenance and fabrication of experimental processing and test equipment in support of the research mission for the Air Force Research Laboratory’s Sensors and Materials Directorates at Wright-Patterson Air Force Base, Ohio. The technical support shall consist of preventive and remedial maintenance, inspection, modification, overhaul, fabrication, repair, calibration, certification and transport of experimental/test equipment, and laboratory instrumentation. Labs to be supported include: Photonics Test Laboratory, Electro Optical (EO) Devices Laboratory, Packaging/Wire Bond Laboratory, Sensors Characterization and Testing (SENCAT) Laboratory, Radiation and Scattering Compact Antenna Laboratory (RASCAL), Integration Laboratory, GPS Laboratory, Materials Characterization Laboratory, Molecular Beam Epitaxy Laboratory, RF Components Laboratory, and Class 100 Clean Room.

b. Results: The Multi-Functional Team’s (MFT) goal for this effort is to ensure that RYD's laboratories are supported and maintained to provide the best possible research facilities for our staff of scientists and engineers.

c.

General team duties and responsibilities are listed below:

1) Ensuring the key stakeholders participate in developing, implementing, and executing the acquisition strategy.

2) Providing support to senior leadership as required (i.e., performance metrics, data, briefings). Making sure that correspondence and presentations are accurate, timely and of high quality. Also, provides reports that provide early warnings of significant variances in cost, schedule, or performance to senior leadership.

3) Researching the commercial market to ensure the multi-functional team is using the most efficient and effective assessment methods, techniques, and best commercial practices in performance of the contract.

4) Managing risk to ensure mission performance is within cost and schedule constraints.

5) Planning, programming, and budgeting adequate funds to ensure the execution is within the approved funding baseline.

6) Developing, implementing, and managing milestones to ensure the acquisition supports mission requirements within the approved funding baseline.

7) Completing and reporting annual performance reviews.

8) Identifying opportunities to improve performance throughout the life of the acquisition. This includes benchmarking against industry, identifying initiatives, assessing the risk associated with these initiatives, using the Quality Assurance Surveillance Plan to implement initiatives, and monitoring the success of implementation.

9) Developing, implementing, and executing performance measurement and management in accordance with the Quality Assurance Surveillance Plan.

d.

Specific Roles and Responsibilities of MFT team members: (Each team member must sign the Quality Assurance Surveillance Plan.) The Quality Assurance Program Coordinator (QAPC) is a required member to ensure AFI 63-101, Chapter 4, compliance from the very beginning, the identification of the need. (For competitive acquisitions, if DCMA will be delegated COR functions, a COR will not be part of the MFT until after award. If DCMA will be delegated COR functions for sole source acquisitions, the PCO should contact the cognizant DCMA ACO for the name of the person who will be assigned as COR for the subject contract; that person can then be included in the up-front MFT meetings.) If the COR is local, then they should be part of the team from the beginning. Also, don’t forget the contractor. If it is a sole source acquisition, then they should be part of the team from the approval of the J&A, and if competitive, at contract award. Don’t forget to include such people as Safety, Finance, Legal, etc. Also include:

1) DESIGNATED OFFICIAL (DO): The individual authorized IAW the 2007 National Defense Authorization Act (NDAA), Section 813 to exercise responsibility for the management and oversight of the acquisition of services. These responsibilities include certifying services and acquisitions are performance-based; approving, in advance, any acquisition that is not performance-based, and approving the acquisition of service procured through the use of a contract or task order being awarded by an agency other than DoD. He or she is also responsible for performing quarterly and annual contract reviews.

2) COR SUPERVISOR: He or she appoints the Contracting Officer Representative, in writing, and reviews contractor performance documentation to ensure contractor compliance based on request of the PCO.

e.

Management Strategy: On site surveillance of contractors daily activites. The team will meet quarterly to discuss contractor performance. The Inspection of Services Clause (FAR 52.246) gives the Government the right to inspect contractor performance so long it doesn’t cause undue delay in delivery of those services.

f. Metrics: Performance metrics will be measured in accordance with services summary chart in section II of this Quality Assurance Surveillance Plan.

1) Initial Contract Performance Review: The initial evaluation of contractor performance is a joint determination by the MFT that the contractor has successfully started performance, completed transition, is fully operational, and is within the estimated cost, schedule and performance parameters of the contract.

a) Scheduling: The initial performance review criteria shall be included in the Quality Assurance Surveillance Plan and the review shall take place within 90 days after the contractor assumes full performance responsibilities.

b) Reports: Contractors shall report their progress on a quarterly status report, CDRL A0001.

2) Annual Execution Reviews: The Annual Execution Review shall, at a minimum, assess progress against approved performance metrics and review the summary of evaluations from their status reports and services summary charts. They should be reviewed and updated periodically throughout the year to ensure a smooth response effort to the annual suspense in Nov/Dec of each year.

g. Contractor Performance Assessment Reporting System (CPARS): CPARS will be used to document contractor information IAW FAR Part 42.

h. Environmental Management System (EMS): IAW 1 Aug 07, AFMC/CV Policy Letter, Conformance with AF Environmental Management System (EMS) Requirements for Contracts Performed on AF Installations and the 11 Dec 06, SAF Policy Letter, Conformance with AF Environmental Management System (EMS) Requirements for Contracts Performed on AF Installations. All contractors who physically perform work on Wright-Patterson AFB must receive EMS awareness training. All prime contractors must complete the training prior to beginning work on WPAFB and must ensure that all subcontractors comply with this requirement.

i. Green Procurement Program: GPP is a mandatory federal acquisition program that focuses on the purchase and use of environmentally preferable products and services. The prime contractor is responsible for ensuring that all subcontractors comply with this requirement.

II. Assessment Management – This section describes the oversight of the contractor’s performance.

a. Services Summary chart with method of surveillance:

Performance Objective
PWS para.
Performance Threshold
Method of Assessment
Remedy
SS-1 All Employees are identified as contractor employees.
1.9.2.1
100% Compliant
100%
Occurrence shall be corrected within 4 hours of notification.
SS-2 Weekly notification of all deliveries. (CDRL A004)
1.8
100% Compliant
Weekly
Error shall be corrected within 4 hours of notification.
SS-3 Travel properly authorized.
1.2.1.3
100% Compliant
Monthly
Error shall be corrected within 4 hours of notification.
SS-4 Monthly notification on all open PO’s. (CDRL A004)
1.8
100% Compliant
Monthly
Occurrence shall be corrected within 4 hours of notification.
SS-5 Documentation for invoice is correct. (CDRL A001, A002, A003 & A004)
1.5
No more than 1 error per month.
Monthly
Error shall be corrected within 4 hours of notification.
SS-6 Prior approval by COR for purchases/work.
1.2.1
100% Compliant
Monthly
Occurrence shall be corrected within 4 hours of notification.
SS-7 Contractor provided adequate manning for operational hours.
1.9.7.1
No more than 1 occurrence per month.
Monthly
Occurrence shall be corrected within 4 hours of notification.
SS-8 Contractor complies with all safety requirements: local, state, and federal. (CDRL A003)
1.9.10
100% Compliant
Monthly
Occurrence shall be corrected within 4 hours of notification.
SS-9 All equipment serviced by the contractor is operational.
1.3
100% Compliant
Monthly
Occurrence shall be corrected within 4 hours of notification.
SS-10 Notification of specialized services not performed within time frame specified.
1.2.1.2
No more than 1 occurrence per month.
Monthly
Occurrence shall be corrected within 4 hours of notification.
SS-11 Notification of material and purchased parts not provided within time frame specified on purchase request
1.2.1.4
No more than 1 occurrence per month.
Monthly
Occurrence shall be corrected within 4 hours of notification.

b. Surveillance Folder:

TAB A: Contract Documents and all modifications

Copy of the Performance-Based Work Statement

Quality Assurance Surveillance Plan CDRLs

TAB B: Appointment and Training

COR Training Certification

COR Contract Specific Checklist

Initial COR Training Certificate

COR Supervisor Training Certificate

Appointment Letters:

Request for COR Support

COR Nomination

COR Designation Memorandum

Termination of COR Designation Memorandum, as applicable

TAB C: Inspection and Surveillance

Official Inspection Documents-

Performance Assessment Report (PAR)

Corrective Action Report (CAR)

Customer Complaint Report (CCR)

TAB D: Performance Documentation

Performance Documentation-metrics

Contractor reports

COR Supervisor Annual Review Documentation

DO 90 day and Annual Review Documentation

TAB E: Other Documentation

MFT Meeting Documentation 30 Day MFT Review and Payment Memo Miscellaneous correspondence, etc

TAB F: Contractor Plans

Quality Control Plans

Safety Plans COR Transition Documentation

c. Plan or process for Corrective Action: We will accept two cycles of less than performance threshold before corrective action will be requested and a CAR will be issued to the contractor. The QAPC office monitors the quality of the CARs and keeps metrics on the types/amounts of CARs issued at the Center.

d. Method of Acceptance of Services: Invoice received via Wide Area Work Flow (WAWF). If you are not the person performing the acceptance of services in WAWF, then you need to identify who is performing this service and ensure no invoices are paid without input from the COR as to how the contractor is performing. In addition, all CDRL items should come through WAWF for acceptance. If you have a cost voucher situation, where invoicing goes straight to DFAS for payment, you must ensure that the PCO adds instructions requiring the submission of a receiving report which must be approved by the COR prior to the contractor submitting their invoice to DFAS for payment.

Signature Page

John L. Ebel, AFRL/RYDD Program Manager/Contracting Officer Representative

LOUIS M. NYIKON, AFRL/RQKE

Contracting Officer

Carol A. South, AFRL/RQKC Quality Assurance Program Coordinator

Contractor Representative

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