SOW_EMXG_Production_Support_(Rev_7)(FINAL).pdf

Statement of Work (SOW)

For

EMXG Production Support

09 March 2017

1.0 Description of Services

This Statement of Work (SOW) outlines the tasks and duties required of the contractor in support of Warner Robins Air Logistics Complex (WR-ALC) to provide services for depot avionics technical repair work at Robins Air Force Base, Georgia. Skilled augmentees are required in support of daily operations in relation to current and incoming workload for the support of 29 weapon system platforms.

1.1 Basic Services/Requirements

1.1.1 The contractor shall supply labor and management to provide technical and administrative production support services for the 402d Electronics Maintenance Group, 402 EMXG, Robins Air Force Base, GA. Production support services includes depot avionics technical repair, engineering services, budget analysis support and continuous process improvement (CPI) services. All work requires frequent interaction with other Robins AFB organizations and work may be within a team setting with other government personnel or require individual effort. The contractor shall provide services in accordance with applicable Technical Data, Technical Orders (TOs), Computer Program Identification Numbers (CPINs) and standard shop practices.

1.1.2 Sr. Avionics Technical Services AT3 The contractor shall accurately diagnose faults and take appropriate repair actions to restore Line Replaceable Units (LRUs), Shop Replaceable Units (SRUs), Test Measurement & Diagnostic Equipment (TMDE), Automatic Test Equipment (ATE) and special purpose test equipment to operational condition.

1.1.3 Accurately diagnose faults in the test stations and Test Program Sets (TPS) and take required repair actions to restore electronic units or test stations, multi-conductor cables and wiring harnesses to fully operational and serviceable status. The contractor shall assist in the validation/verification process to identify and determine faults inserted in new TPS prior to acceptance.

1.1.4 The contractor shall review and interpret schematics, blueprints, and technical manuals in the performance of repair, troubleshooting, and technical analysis duties for reparable units and test stations. The contractor shall access the Original Equipment Manufacturers (OEM) CADSTAR Program and/or FEDMIX program to obtain the latest drawings, parts lists, mechanical drawings, and technical specifications. Consult with the OEM’s point of contact to ensure the highest possible accuracy in the information database for technical advice.

1.1.5 The contractor shall use a variety of standard Test Measurement and Diagnostic Equipment (TMDE), distortion analyzers, frequency counters, multi-meters, oscilloscopes, signal generators, and voltmeters in support of technical and repair services.

1.1.6 The contractor shall perform self-devised, supplemental fault or technical analysis routines when failures are beyond the scope of automated diagnostics program Test Program Sets (TPS) to isolate the faulty components. The contractor shall train government personnel in the proper use of these techniques.

1.1.7 The contractor shall perform in-depth analysis of test software and recommend specific corrective actions. In addition, the contractor shall assist in prototype and first article testing to ensure the Government receives a fully functional TPS that identifies faults quickly and accurately.

1.1.8 The contractor shall perform in-depth technical analysis to resolve issues pertaining to technical problems on specified weapons systems.

1.1.9 The contractor shall set up and operate equipment used in the fabrication of printed circuit boards, cables and other higher level assemblies.

1.1.10 The contractor shall Production Accepted Certification (PAC) stamp the identification tag to certify condition of assets prior to shipment.

1.1.11 The contractor shall repair, modify, troubleshoot, calibrate, align and functionally test electronic equipment and test stations, both manually and with automatic test stations. No more than 1 confirmed Quality Deficiency Report (QDR) per month, but no more than 4 total per year, attributed to contractor workmanship.

1.2 Avionics Technical Services AT2 The contractor shall accurately diagnose faults to help restore Line Replaceable Units (LRUs), Shop Replaceable Units (SRUs), Test Measurement & Diagnostic Equipment (TMDE), Automatic Test Equipment (ATE) and special purpose test equipment to operational condition.

1.2.1 Accurately diagnose faults in the test stations and Test Program Sets (TPS) and take required repair actions to restore electronic units or test stations, multi-conductor cables and wiring harnesses to fully operational and serviceable status. The contractor shall assist in the validation/verification process to identify and determine faults inserted in new TPS prior to acceptance.

1.2.1 The contractor shall review and interpret schematics, blueprints, and technical manuals in the performance of repair, troubleshooting, and technical analysis duties for reparable units and test stations. The contractor shall access the Original Equipment Manufacturers (OEM) CADSTAR Program and/or FEDMIX program to obtain the latest drawings, parts lists, mechanical drawings, and technical specifications. Consult with the OEM’s point of contact to ensure the highest possible accuracy in the information database for technical advice.

1.2.2 The contractor shall use a variety of standard Test Measurement and Diagnostic Equipment (TMDE), distortion analyzers, frequency counters, multi-meters, oscilloscopes, signal generators, and voltmeters in support of technical and repair services.

1.2.3 The contractor shall perform self-devised, supplemental fault or technical analysis routines when failures are beyond the scope of automated diagnostics program Test Program Sets (TPS) to isolate the faulty components. The contractor shall train government personnel in the proper use of these techniques.

1.2.4 The contractor shall perform in-depth analysis of test software and recommend specific corrective actions. In addition, the contractor shall assist in prototype and first article testing to ensure the Government receives a fully functional TPS that identifies faults quickly and accurately.

1.2.5 The contractor shall perform in-depth technical analysis to resolve issues pertaining to technical problems on specified weapons systems.

1.2.6 The contractor shall set up and operate equipment used in the fabrication of printed circuit boards, cables and other higher level assemblies.

1.2.7 The contractor shall Production Accepted Certification (PAC) stamp the identification tag t o certify condition of assets prior to shipment.

1.2.8 The contractor shall repair, modify, troubleshoot, calibrate, align and functionally test electronic equipment and test stations, both manually and with automatic test stations. No more than 1 confirmed Quality Deficiency Report (QDR) per month, but no more than 4 total per year, attributed to contractor workmanship.

1.3 Engineering Services. The contractor shall have knowledge of OSHA regulations and application of applicable guidance for safe design and improvements. The contractor shall determine the best value resolution for each problem as warranted and provide a recommended course of action, along with viable alternatives, for the Government’s consideration. The contractor shall develop reports documenting problem data, analyses, and recommended solutions including supporting rationale. No more than one Valid Customer Complaint per month for failure to provide required engineering services.

1.3.1 Senior Level Industrial Engineering Services IT3 The contractor shall evaluate and establish production processes and controls and use AFSO 21, LEAN, Six Sigma, or similar analysis tools to implement continuous process improvements. The contractor shall use Computer Aided Design (CAD) to manage facility modifications and new construction projects.

All projects shall comply with appropriate OSHA regulatory guidance for infrastructure issues.

1.3.2 Industrial Engineering Services IT2 The contractor shall assist in evaluating and establishing production processes and controls and use AFSO 21, LEAN, Six Sigma, or similar analysis tools to implement continuous process improvements. The contractor shall use Computer Aided Design (CAD) to manage facility modifications and new construction projects. All projects shall comply with appropriate OSHA regulatory guidance for infrastructure issues.

1.3.3 Senior Level Mechanical Engineering Services E3 (Utility Infrastructure). The contractor shall prepare and maintain facility mechanical documentation in AutoCAD and prepare design drawings and interface with base organizations for design, troubleshooting, and repair of infrastructure components. The contractor shall perform project management on various programs within the organization.

1.3.4 Mechanical Engineering Services E2 (Utility Infrastructure) The contractor shall assist in preparing and maintaining facility mechanical documentation in AutoCAD and prepare design drawings and interface with base organizations for design, troubleshooting, and repair of infrastructure components. The contractor shall perform project management on various programs within the organization.

1.3.5 Sr. Mechanical Engineering Services (Hardware Design)E3 The contractor shall prepare and maintain AutoCAD inventory files and perform mechanical designs of military “black boxes” using applicable DoD Technical Orders and industry best practices. Designs involves numerous part drawings and assembly drawings. The contractor shall perform thermal and mechanical stress analysis for new and existing designs and identify potential obsolete parts issues prior to occurrence and provide recommended solutions. In support of this requirement, the contractor shall have access to the Government Industry Data Exchange Program’s Applications, Programs, and Indentures (API), other Government databases, and specialized Diminishing Manufacturing.

1.3.6 Mechanical Engineering Services (Hardware Design)E2 The contractor shall assist in preparing and maintaining AutoCAD inventory files and perform mechanical designs of military “black boxes” using applicable DoD Technical Orders and industry best practices. Designs involves numerous part drawings and assembly drawings. The contractor shall assist in performing thermal and mechanical stress analysis for new and existing designs and identifying potential obsolete parts issues prior to occurrence and provide recommended solutions. In support of this requirement, the contractor shall have access to the Government Industry Data Exchange Program’s Applications, Programs, and Indentures (API), other Government databases, and specialized Diminishing Manufacturing Sources and Material Shortages (DMSMS) tracking databases. The Government will provide access to these systems once the contractor completes access requests.

1.3.7 Sr. Electrical Engineering Services.E3 The contractor shall possess a working knowledge of National Electrical Code and relevant Institute of Electrical and Electronic Engineering (IEEE) standards for powering industrial and electronic equipment, as well as industry and government electrical safety practices, including OSHA requirements. The contractor shall interface with, and provide guidance to, safety officials on electrical safety issues. The contractor shall troubleshoot multi-voltage, multi-frequency (480/277V, 208/120V, 199/115V 400Hz, 28 VDC) electrical distribution systems and prepare and maintain facility electrical documentation in AutoCAD and prepare design drawings. The contractor shall determine design requirements in support of facility construction projects, provide feedback on design drawings, and provide oversight of electrical construction projects. Knowledge of energy conservation practices is also required.

1.3.8. Electrical Engineering Services.E2 The contractor shall possess a working knowledge of National Electrical Code and relevant Institute of Electrical and Electronic Engineering (IEEE) standards for powering industrial and electronic equipment, as well as industry and government electrical safety practices, including OSHA requirements. The contractor shall interface with safety officials on electrical safety issues. The contractor shall assist troubleshooting, multi-voltage, multi-frequency (480/277V, 208/120V, 199/115V 400Hz, 28 VDC) electrical distribution systems and prepare and maintain facility electrical documentation in AutoCAD and prepare design drawings. The contractor shall assist in determining design requirements in support of facility construction projects, provide feedback on design drawings, and provide oversight of electrical construction projects. Knowledge of energy conservation practices is also required.

1.3.9 Sr. General Engineering Services.E3 In support of this requirement, the contractor shall have access to the Government Industry Data Exchange Program’s Applications, Programs, and Indentures (API), other Government databases, and specialized Diminishing Manufacturing Sources and Material Shortages (DMSMS) tracking databases. The Government will provide access to these systems. The Contractor will complete any access requests. The contractor shall also identify potential obsolete parts issues prior to occurrence and provide recommended solutions.

1.3.10 Sr. Reverse Engineering Services E3. The contractor shall perform reverse engineering of selected components, associated structures and assemblies, as required to complete or supplement system design and maintain precision tolerances where required. The contractor shall perform all material, electrical and metallurgical evaluations using a structured process including issue identification studies, requirement definition, data development, technology insertion, verification, and production assistance.

1.3.11 Sr. Test Engineering Services. E3. The contractor shall accurately repair 1970 – 2000 vintage manual and automatic test stations overcoming hardware failures and obsolescence within the equipment. In addition, the contractor shall identify potential obsolete parts issues prior to occurrence and provide recommended solutions.

1.3.12 Sr. Design Engineering Services. E3. The contractor shall perform design activities that will replace existing electronics using current technology electronics. Designs shall be form-fit-function and implement programmable logic devices and other newer technologies where applicable. The contractor shall utilize design simulation software to validate designs prior to implementation.

1.3.13 Sr. Radio Frequency Engineering Services. E3 The contractor shall perform design, test, analysis, and consultation for all Radio Frequency (RF) projects. This includes recommendations and specifications for appropriate equipment. The contractor shall utilize design simulation software to validate designs prior to implementation.

1.3.14 Sr. Materials Engineering Services E3 The contractor shall analyze failures or deficiencies in materials, systems, or equipment to identify failure modes, determine causes, and recommend the appropriate means of corrective action. The contractor shall provide rapid response support to and analysis of safety-related deficiencies and problem items. The contractor shall evaluate commercial-off-the-shelf and emerging technology for Non-Destructive Inspection and Evaluation (NDI/NDE) equipment and prepare the technical data package required for competitive procurement of systems. These evaluations shall focus on flaws occurring in all types of materials, equipment, and structural configurations identified by the government. In addition shall include performance assessments relating to detection capability, assessment and analysis of human factor issues, recommendations for NDE equipment prototyping. Also, development of specified procedures for flaw detection, development and validation of detection reliability data, training of inspectors, and on-site engineering support of maintenance operations during transition to new NDE technologies.

1.3.15 Sr. Engineering Technical Services. ET3 The contractor shall determine the best value resolution for each problem as warranted and provide a recommended course of action, along with viable alternatives, for the Government’s consideration. The contractor shall develop reports documenting problem data, analyses, and recommended solutions including supporting rationale.

Specific expertise required within a discipline shall be further identified by subcategories as applicable. The contractor shall interpret engineering data, specifications, drawings, Technical Orders, spreadsheets, and be able to analyze, test, and report on trends, significant patterns, or boundaries as related to electronics, mechanical systems, or building complex electronic systems.

The contractor shall accurately read engineering drawings, architectural plans and specifications to analyze research, interpret, and apply rules, regulations and procedures to complete the task.

Perform broad assignments requiring schedule/cost planning, project execution, and reporting.

1.3.16 Sr. General Engineering Technical Services. ET3 The contractor shall use written guidance and local standard procedures to complete work requests, make recommendations for changes to facilities and equipment to improve production processes or to comply with regulatory requirements in support of various programs required of the organization. The contractor shall research specifications, written guidance, and technical data such as drawings to make recommendations on modernization or maintenance of facilities and equipment.

1.3.17 Sr. Test Electronics Engineering Technical Services. ET3 The contractor shall apply Technical Orders (TO) and ATE self-test programs to systematically identify/repair ATE failures.

The contractor shall perform technical research necessary to define solutions for modernization or replacement of aging or obsolete equipment. The contractor shall plan, design, and fabricate test equipment to be used in initial testing of electronic systems and equipment.

1.3.18 Sr. RF Electronic Engineering Technical Services.ET3 The contractor shall Test/troubleshoot RF Equipment. The contractor shall setup and operate network analyzer for the verification and testing of components.

1.3.19 Sr. Hybrid Electronic Engineering Technical Services. ET3 The contractor shall manufacture and repair hybrid microelectronics and perform various semi-automated and manual diagnostic testing on hybrid microcircuits.

1.3.20 Sr. Electrical Engineering Technical Service. ET3 The contractor shall troubleshoot multi- voltage, multi-frequency (480/277V, 208/120V, 199/115V 400Hz, and 28VDC) electrical distribution systems. Provide technical advice and guidance to EMXG management as well as Plant Services and Civil Engineering electricians.

1.3.20.1 The contractor shall assist with design and fabrication of electrical assemblies to be used in electrical power applications for production and administrative systems and equipment.

1.3.20.2 The contractor shall research specifications and electrical component requirements to supplement acquisition activities for modernization, repair, and/or replacement of aging or obsolete equipment distribution and power systems.

1.3.20.3 The contractor should accurately read schematics, troubleshoot electrical circuits, and repair electrical distribution circuits.

1.3.21 Sr. Engineering Technical Communication Services. ET3 The contractor shall write original technical manuals, revisions, changes, and supplements from source data provided by various sources. Documentation shall be in accordance with applicable, governing Air Force specifications. Final documents shall be grammatically correct, clear and concise, and complete technical documentation.

1.3.22 Sr. Mechanical Engineering Technical Services. ET3 The contractor shall perform broad assignments requiring schedule/cost planning, project execution, and reporting. The contractor shall work in conjunction with government engineers and higher level technicians in the design of and fabrication of mechanical assemblies.

1.3.22.1 The contractor shall research specifications and mechanical component requirements to supplement acquisition activities for modernization and/or replacement of aging or obsolete equipment or components.

1.3.22.2 The contractor shall perform in-depth technical analysis to resolve issues pertaining to mechanical problems on specified weapons systems.

1.3.22.3 The contactor shall set up and operate equipment used in the fabrication of jigs, fixtures, and other mechanical assemblies.

1.3.22.4 The contractor shall accurately read, interpret, and produce engineering drawings.

1.3.22.5 The contractor shall work in conjunction with EMXG management and engineers in the Group’s energy conservation program, developing reports, developing and implementing conservation programs and provide energy cost saving proposals. The contractor shall provide recommendations for repair of Utility Infrastructure equipment and control systems which will provide energy conservation savings. The contractor shall work with engineers and technicians in the design, maintenance, and repair of Utility Infrastructure equipment and controls.

1.3.23 Senior Chemical Engineer. E3 The contractor shall perform broad assignments requiring schedule/cost planning, project execution, and reporting. The contractor shall provide advisory services and apply diverse knowledge in the field of chemistry to the development, sustainment, and optimization of printed wiring board (PWB) manufacturing processed such as plating, etching, stripping, lamination, and inspection. Services also include providing periodic (some daily, weekly, monthly and as needed) chemical analyses of various PWB chemical baths and provide a list of adds to assure various ingredients are within specified ranges.

1.3.23.1 The contractor shall conduct experiments, analyze evidence, and provide solutions for PWB manufacturing processes that are not producing satisfactory results

1.3.23.2 Initiate and implement plans for facility improvements.

1.3.24 Sr. Industrial Engineering Technical Services. IT3 The contractor shall perform complex studies for repair, overhaul, manufacture and modification of Line Replaceable Units (LRUs), Shop Replaceable Units (SRUs), and test stations in support of major weapon systems.

The contractor shall manage workloads within cost/schedule/performance and maintain compliance with technical and regulatory requirements.

1.3.24.1 The contractor shall develop planning packages, establish labor standards, identify and procure equipment, develop/maintain Bill of Material (BOM) and Work Control Documents (WCDs). Independently, the contractor shall perform studies of large, complex projects and research technical data and interview technicians to ensure shops have technical data, tools, equipment, WCDs, material and parts needed to complete the mission.

1.3.24.2 The contractor shall perform research, plan, and initiate job acceptance for programmed and non-programmed workloads. The contractor shall select codes for skills, equipment, and work centers, In addition, the contractor shall identify and obtain tooling, blueprints, provisioning data, technical data and test equipment. The contractor shall establish and validate End Item Sales Prices (EISP) and ensure funding is in place before assets are inducted.

1.3.24.3 The contractor shall develop/revise standards to include: labor, material, equipment and facility standards for shop workloads. Analyze workloads to effectively plan labor and equipment support and maintain documentation of labor, WCDs and BOMs in maintenance systems. The contractor shall calculate flow days and examine processes and methods to ensure flow times are minimized. The contractor shall assist in the development of budgets and labor rates.

1.3.24.4 The contractor shall research material to accurately determine piece parts required for repair. The contractor shall identify alternate sources and/or methods to obtain piece-parts. The contractor shall initiate requests for non-stock listed items and coordinate with Defense Logistics Agency (DLA) for processing. The contractor shall assist in long-range forecasting and prepare AFTO Form 22s and AFMC Form 202s accurately and IAW regulatory guidance.

1.3.24.5 The contractor shall perform process improvement, layout designs and cost analysis.

1.4 Analytical Services.

1.4.1 Budget Analyst. BA The contractor shall assist in the financial, administrative, and management functions. These include assisting in the preparation of financial reports, financial funding documents, correspondence, and memoranda pertaining to health services administration.

1.4.1.2 The contractor shall assist the Resource Advisor in reconciling and resolving Un- Liquidated Obligation Orders Outstanding (ULOs) and Negative Un-Liquidated Obligation Orders Outstanding (NULOs) identified in the Open Document Listing and Tri-Annual Reviews.

The contractor shall assist the Financial Flight by reconciling all outstanding equipment documentation.

1.4.2 Process Analyst (Production Operations Analyst). The contractor will serve as a Production Operations Analyst having management responsibility to direct, plan, and exercise control over multiple computer automated production management systems. Daily compiles, analyze, and publish management reports for mission and surge requirements.

1.4.3 Management Analyst (RA). The contractor will provide a variety of services for the assigned organization, including but not limited to: manpower, personnel, and organizational, functional alignments.

1.4.4 Program Analyst (Security). The contractor will serve as Security Manager and Contingency Plans Advisor providing formulation of security management policy and/or procedures for functional development of mobility plans and operating plans to support contingency operations. Independently researching, collecting data, identifying and analyzing issues, and developing plans, procedures, timelines for the goals and objectives of the program.

Recommendations concentrate on developing solid solutions involving effectiveness and efficiency of work operations of assigned program.

1.4.5 Management Analyst (PAC). The contractor will serve as the Maintenance PACSS Training Lead Technician for the Group assigned as the technician overseeing production support requirements and responsible for the establishing and maintenance of training data requirements in support of Maintenance Training and Production Acceptance Certifications (PAC) Program and coordinates, and implements all policies, procedures, and requirements related to the PAC program and implements the Division Maintenance Training, PAC and Special Skills Qualifications (SSQ) programs. Also serves as liaison between the Group and Maintenance Training Technical Branch.

1.4.6 Management Analyst (DREP). The contractor will serve as a Management Analyst for the Fixer organization. Incumbent is responsible for performing studies involving quantitative and qualitative data analysis of all the shops under the assigned Fixer organization. Incumbent provides analysis of current operations, identification of problem areas, and recommendations for improvement within the Fixer organization. Position requires extensive knowledge of all Depot Repair Enhancement Program (DREP) business processes.

1.5 Production Operations Management Specialist. The contractor shall perform the full range of conventional duties relating to a variety of logistics management and program analysis operational programs.

1.6 Acquisition Support Specialist. The contractor shall provide guidance in acquisition support of maintenance/service contracts to support the organization's mission objectives.

1.7 Lean Facilitation Services LNF – The contractor shall plan, schedule, and facilitate Continuous Process Improvement (CPI) initiatives within schedules and priorities assigned by the government. The contractor shall analyze various maintenance processes/procedures and provide recommendations to resolve substantive issues of effectiveness and productivity of work operations. The contractor shall apply AFSO21 methodology principles/tools to the various services and provided in order to reduce waste and improve efficiency. In addition, the contractor shall correlate all aspects of major project areas studied and define visions of business processes to achieve the desired future state.

1.8 Resource Management Services. The contractor shall maintain a government developed internal time system/employee database. Maintenance includes, but is not limited to, executing employee loans and tours of duty shift changes. The contractor shall create/modify/update core documents at the request of supervisors/personnel resource advisors.

In addition, the contractor shall provide analysis to determine hiring requirements for the workforce. Analysis shall cover the full spectrum of requirements based on current workload through planning for future workload. Studies shall include grade levels, location, and timeframe of bringing personnel on-board. No more than one Valid Customer Complaint per month.

1.8.1 Training Technician (Resource Mgmt. Services). The contractor shall serve as the Training Production Acceptance Certification Standard System (PACSS), Lead Manager for the section assigned to oversee PACSS and Civilian Training Plan (CTP) production support requirements and responsible for the establishment and implementation of maintenance training and CTP data requirements in support of Maintenance Training, Production Acceptance Certification (PAC) Program, Special Skills Qualification (SSQ) programs, Civilian Training Plan (CTP) and serves as the liaison between Wings and other ALCs on PACSS issues.

1.8.2 Management and Program Analyst. The contractor will provide managers with objectively based information for making decisions on the administrative and programmatic aspects of group operations and management by accomplishing a wide variety of assignments concerned with effectiveness and efficiency of programs and operations.

1.8.3 Program Support Assistant. The primary purpose of this position is to serve as program support assistant performing a variety of administrative and procedural duties in support of assigned organizational segment within the organization. Employee provides direct support to supervisory and managerial staff by collecting, reviewing, and presenting a variety of information. Employee will also prepare a wide variety of recurring and some nonrecurring correspondence, reports, and other documents from information obtained from the staff, files, and other sources. As well as receive telephone calls, greets visitors, and ascertains the nature of the calls or visits. Based upon knowledge of the organization and its programs and operations, refers telephone calls and visitors to appropriate staff or office. Employee must be intermediate level in Microsoft Office (Excel, Word, PowerPoint and MS Outlook).

1.9 Security Services. The contractor shall assist security managers by receiving visitors and escorting non-cleared personnel into the Avionics Complex, and assuring proper security requirements have been met.

1.9.1 Security Assistants. The contactor shall monitor and implement established security policies and procedures to all management and personnel concerning security programs which includes providing access capabilities for all employees, identification badges for control entry to the facility oversight for all incoming and outgoing items commercially shipped, and monitors vehicle entry/exit to the facility and perimeter parking.

1.10 Production Maintenance Support. The contractor should provide services to support EMXG Organization in the area of Production Maintenance Support.

1.10.1 Equipment Custodian. The primary purpose of this position is to Control, maintain and monitor inventorial equipment. The equipment custodian is appointed by his or her department to monitor inventorial equipment during the life cycle of the capital asset. The Custodian will process inventories by physically locating the equipment.

1.10.2 Scheduler. The primary purpose of this position is to plan, develop and adjust workload schedules for programmed and un-programmed workload due to funding, priority or internal/external customer requirements. The scheduler will skillfully integrate un-programmed scheduling requirements into existing production schedules without detrimental impact to previously scheduled workloads.

1.10.3 Tools and Parts Attendant. The primary purpose of this position is to keep stocks of tools and parts used by shop employees in their work and to issue items to the shop employees when they need them, keeping track of whereabouts of items and monitoring returns. Also sets up/shift storage locations as required and make determinations on tool repair versus disposal, tool calibration and suitable tool/part substitutes.

1.10.4 Planner/Production Kitter. The contractor shall research material to accurately determine the source of supply and usage data of piece parts required for repair. The contractor shall assist in long-range forecasting and prepare AFTO Form 22s and AFMC Form 202s accurately and IAW regulatory guidance. Utilizing precise and sensitive forecasting tools and models, develop core kits and manage stocked kits for each LRU according to demand forecasts and customized to the repair facility or maintenance production line. The contractor shall identify alternate sources and/or methods to obtain piece-parts no longer DLA supportable. The contractor shall provide services in accordance with applicable Technical Data, Technical Orders (TOs), and Air Force guidance. The contractor shall initiate requests for non-stock listed items and coordinate with Defense Logistics Agency (DLA) and/or contracting for processing. The contractor shall review and interpret schematics, blueprints, and technical manuals required in the performance of repair, troubleshooting, and technical analysis for reparable units and test stations. The contractor shall access the Original Equipment Manufacturers (OEM) CADSTAR Program, JEDMICS, and/or FEDMIX program to obtain the latest drawings, parts lists, mechanical drawings, and technical specifications. Consult with the system engineer and equipment specialist (Supply Chain Management) to ensure the highest possible accuracy in the information database for technical advice, sources of supply, and/or substitute parts. The contractor shall ensure that established material kits follow Property Accountability guidelines. The contractor shall perform in-depth technical analysis to resolve issues pertaining to parts supportability problems on specified weapons systems.

1.10.5 Supply Technician. The contractor shall provide Supply Operations Support pertaining to specialized or unique supplies, equipment, and parts requiring unusual degrees of protection in shipment and storage of other items that are unique to the organizations mission or are seldom handled.

1.10.6 Environmental Protection Assistant. The contractor shall perform mission support duties within the Wing in accordance with Resource, Conservation, and Recovery Act (RCRA) and Occupational Safety and Health (OSHA) regulations. Assists in ensuring the organization operates within current regulatory requirements. Complies with all environmental quality standards, policies, and procedures and support pollution prevents goals.

1.11 Technical Writer-Editor (Electronics). The contractor shall serve as a control point for acquisition/management/writing/editorial control of technical orders.

1.12 Mechanical Shop Support.

1.12.1 Machinist. The Contractor shall manufacture complex and non-routine parts and items of equipment from raw stock of different metals and metal alloys through the use of conventional and/or computer numerical control (CNC) machine tools involving unusual trade problems and requiring a high degree of ingenuity and responsibility.

1.13 Circuit Board Maker. The contractor shall construct, fabricate, and manufacture a variety of electronic printed wiring boards, assemblies and items involving printed circuit boards within acceptable standards.

1.14 Painter. The contractor will perform the full range of painting, including surface preparation, blending and matching paints, and coating of various surfaces requiring fine finishes and decorative effects.

1.15 Welder. The contractor will perform metal welding work involved in the manufacture, repair, modification, and assembly of various types of metal and alloy parts, equipment, systems and structures.

1.16 Equipment Cleaner. The contractor will clean a variety of parts and equipment to restore cleanliness by removing accumulations of paint, corrosion, rust, sludge, carbon, grease, dirt, and oils, by following specific requirements as to how long to leave sprayed on chemicals on items before neutralizing or removing. The contractor shall use proper temperature settings, chemical mixes, and pressurization, applicable to the operation of equipment to achieve the surface finish results expected.

1.17 Contractor supervisors will receive daily work assignments from the government supervisor or delegated government authority at each daily roll call. Contractor supervisors shall assign work assignments to contractor employees within 15 minutes of the end of daily roll call and throughout each shift as required. All Work Control Documents (WCD)/tasking’s will be completed in accordance with the stated job standard, technical order and all referenced directives. (Reference paragraph 5.3) Contract employees shall follow all specified directives and standards for closing out work cards and completing work control documents. Contractor employees will follow all technical, quality and safety guidelines in performance of their duties as specified herein.

1.18 Place of performance. All work will be completed in buildings 640, 645, 653, 158, 168, and 903.

2.0 Services Summary

Performance Objective Paragraph Reference

Performance Threshold Method of Surveillance

Perform Avionics Technical Services

SOW

1.1.2,1.2

No more than 1 confirmed Quality Deficiency Report (QDR) per month, but no more than 4 total per year, attributed to contractor workmanship.

Monthly

Program manager provide initial response to government representative within 4 hrs. of request.

SOW 4.26

No more than one late response per month. No more than 4 late responses per year.

Follow all specified directives and standards

SOW 1.17,

5.1, 5.3

The contractor shall perform specified tasks in accordance with the Work Control Documents (WCDs) provided by the government

3.0 Government Furnished Support and Services. The Government shall provide on-site access to all facilities and equipment required. Facility space and equipment shall be used and shared by both Government and Contractor personnel. The government shall provide local telephone service. The Contractor shall utilize the same telephone service used by, and provided by, the Government.

The Government will provide local Computer Based Training (CBT) for required annual training such as corrosion control, fire extinguisher, security, electro-static discharge, foreign object damage (FOD), and hazardous materials handling for certain government operating systems.

3.1 New Employee Orientation (NEO) Training. Contractor employees will receive New

Employee Orientation Training. The government provides and schedules all NEO training.

Other NEO courses provided as required:

a. Fire Safety

b. Foreign Object Debris/Damage (FOD) Prevention

c. Hazardous Materials Training

d. Hazardous Communication Training

e. Technical Data

f. Lockout/Tag out

g. Tool Control

h. Aircraft Corrosion Control

i. AFTO Form 244 Training

j. Work Control Documentation

k. Personal Restraint Harness

m. Industrial Area/Flight-line Drivers Training

n. Boom and Scissor Lift General Safety and Operating Safety Procedures

3.1.1 Training requirements are identified in the government’s automated training requirements system which electronically notifies the contractor and EMXG Point of Contact (POC) when re-certification is required. Once the training has been completed, the EMXG POCs shall maintain current records of contractor’s training certifications. In the event of non-compliance, the POC shall inform the Contractor and forward to the program office. The Program Office will contact the COR for any required action. This may include training in the following areas: Soldering, Corrosion Control, Fire Extinguisher, Maintenance and Production Acceptance Certification (PAC), Technical Data, Tool Control and Accountability, Work Control Documentation, Egress, Security, Safety, Electro-Static Discharge, Systems Familiarization, FOD, and Hazardous Materials Handling. The contractor shall ensure all employees are both proficient and current in government provided training associated with specific areas of responsibility.

3.1.2 Travel for Employee Training. The contractor’s employees may be required by the government to attend miscellaneous conferences, symposiums and training sessions to provide interface and to attain knowledge required for the performance of government requirements and to enhance government operations. The government shall reimburse the contractor for travel expenses incurred for required training. Travel costs must be IAW Joint Travel Regulations and must be approved in advance by the Contracting Officer.

3.1.3 Hazardous Waste Management/Training. Employees performing duties concerning Hazardous Waste Management must attend Hazardous Waste Management Training. Training must include procedures, processes, and techniques related to appropriate Personal Protective Equipment (PPE) as required. Duties and responsibilities are such that complying with

Occupational, Safety, and Health Administration (OSHA) guidelines; the wearing of PPE practically eliminates associated hazards as defined under Environmental Differential Pay (EDP) management guidance. Training received, and procedures followed, must be IAW current RAFB Hazardous Waste Management procedures.

3.1.4 402 EMXG will provide contractors with training for COTS scheduling software as required.

3.1.5 In the performance of this contract, contractor employees may be required to operate Government Owned Vehicles (GOVs).

3.1.6 Contract personnel who operate an owned, leased, or rented government motorized vehicles (GMV) shall possess a valid state driver’s license and shall operate GMVs for official purposes only. Contractors shall pass the Government Vehicle Operator Responsibility test which is administered by EMXG’s Vehicle Control Officer (VCO). A score of 70 or higher is a passing score. Contract personnel shall also pass an initial written test. Contract personnel shall fill out OF 345 (Physical Fitness Inquiry for Motor Vehicle Operations) and provide completed form along with a copy of his/her state issued license to EMXG’s VCO. Contract personnel who have a need to operate a GMV shall be briefed on Air Force policy regarding official use, accident reporting procedures, vehicle abuse, discrepancy reporting, use of DD Form 518 (Accident –Identification Card) and SF 91 (Motor Vehicle Accident Report), as well as the official use of AF Form 1800 (Operator’s Inspection guide and Trouble Report) by EMXG’s VCO. Contract personnel shall properly fill out AF Form 1800 when he/she uses a government vehicle. Contract personnel shall report any vehicle discrepancies or mishaps immediately to

EMXG VCO.

3.1.7 Contract personnel who need to operate material handling equipment (MHE)/powered lift trucks shall attend specialized training provided by EMXG certified training personnel.

Contract personnel shall submit an AF Form 171 (Request for Driver’s Training and Addition to U.S. Government Driver’s License) to the EMXG VCO. Contract personnel shall pass the initial practical written test administered by EMXG’s VCO as well as the specialized training administered by EMXG certified training personnel. Recertification shall be conducted every three years by an EMXG qualified instructor. Contract personnel shall attend required training and pass tests prior to operating MHE/powered lift trucks.

3.2 Specialized Training. The government may provide specialized training when available and in the best interest of the government and as determined by the TPOC and approved by the CO. The specialized training must be directly related to the contractor’s performance of the SOW. This may include specialized training for government data systems (Depot Maintenance Accounting and Production System/Time and Attendance (DMAPS/TAA) and Cognos (software tool for developing reports from the DMAPS database), Electronic Technical Order Library System (ETOLS), and the Production Acceptance Certification Standard System (PACSS).

3.3 Local Training. The purpose of providing the training to the contractor is to ensure the contractor’s employee(s) have the government specific training to support the requirements of this SOW. The training may be provided by other government agencies, other Air Force Bases, and/or commercially if the Functional Commander/Director determines it is in the best interest of the government to provide the training to maintain consistency of government and contractor employee knowledge, skills, and abilities. The government may provide a train-the-trainer course to the contractor to meet requirements in this SOW. No travel is required for training.

3.4 Government-owned Specialized Tools. The government will provide ALL specialized tools. The contractor employee shall sign out government-owned specialized tools/equipment at the Production Support Center (PSC) in order to complete task as required. Contractor employees shall return the tools to the PSC each day in same condition as it was issued.

Contractor employees shall handle/use and provide care for all government provided tooling under their temporary control. These tools shall be secured when work area is unattended.

Contractor employee’s lost tools will be reported to the government POC and the cost of the lost tool reimbursed to the government by the contractor. Tool and equipment management shall be performed in accordance with AFI 21-102 AFMCSUP 1, Chapter 10 (Tool and Equipment Management).

3.5 The contractor shall maintain positive control and accountability of all government property and/or equipment under its control or utilized in performance of this contract. It is the contractor’s responsibility to ensure all Government property and/or equipment under its control or utilized in performance of this contract is returned in the same, substantial the same, or better condition as it existed prior to the contractor’s usage as determined by the Contracting Officer (CO).

3.6 Facilities: The government will provide necessary office space, required office equipment such as computer(s), copier(s), fax machine, and access to telephone(s) for official business.

4.0 GENERAL INFORMATION:

4.1 Contractor Site Start-Up. This contract includes a start-up Contract Line Item Number (CLIN) a separate period of performance to facilitate contractor site start-up prior to start of contractor maintenance performance on labor CLINs, if applicable. Any start-up costs shall be separately billed under the start-up CLIN. Such items should only include costs anticipated by the contractor to accomplish start-up but shall not include direct labor support costs planned to be incurred once performance begins. Anticipated start-up time will be approximately 30 days.

The contractor shall provide 100% manning beginning on the Period of Performance (POP) start date.

4.1.1 Contractor Transition Out (Phase-Out). This contract includes a Phase-Out Contract Line Item Number (CLIN), to support the transition to a new contractor (if applicable) or to an organic effort.

4.2 Hours of operation shall conform to the established hours of operation for the respective organization to which the contractor’s employees are assigned. The contractor’s employees may be required to work other than normal operating hours to include overtime, emergencies and contingency/wartime operations, with the prior approval of the Contracting Officer.

4.3 The Contractor is not required to provide services on federal holidays. The government will not be billed for such holidays, except when services are required by the government and are actually performed on a holiday. The contractor, if required, shall provide necessary maintenance personnel to support the mission. The following days are federal holidays: 1) New Year’s Day, 2) Martin Luther King Jr, 3) President’s Day, 4) Memorial Day, 5) Independence Day, 6) Labor Day, 7) Columbus Day, 8) Veteran’s Day, 9) Thanksgiving Day,

10) Christmas Day.

4.3.1 The contractor shall observe AFMC Family Days, Energy Conservation days or other observances whereby the majority of the government work force is excused from normal duty and shall not report to work. There are also occasions when government facilities may not be available due to unforeseen circumstances such as weather or other emergencies. During such periods, the use of Government facilities, or portions thereof, may be curtailed. In any case where facilities are not available for contractor use, no alternate workspace/facility shall be allowed to the contractor.

4.4 Overtime. The contractor must obtain full authorization from the Contracting Officer, prior to anyone working overtime. Under no circumstances shall the contractor’s employees exceed the extended hour allotment. If additional extended hours are required, the contractor or government organization shall request that the task be amended accordingly.

4.5 Core Operating Hours. Day shift is 0600/0700 - 1430/1530, Swing shift is 1400 - 2230, with a…