CAV_II_SOW.pdf

CAVAF CFM SOW v12.2, 26 April 2012

CAV AF CFM

STATEMENT OF WORK

The purpose of this statement of work (SOW) is to provide Contract Depot Maintenance (CDM) guidance for contractor technical responsibilities and reporting requirements of the Commercial Asset Visibility Air Force (CAV AF) system. CAV AF shall be the primary system of record for providing daily status of all Government owned assets located at contractors facilities. Reporting within CAV AF shall not be limited to end items subject to repair but are to include assets stored as an inventory control point (ICP). Equipment identified as Government Furnished Equipment (GFE) may be reported within CAVAF. Enhancements to the CAV AF system will be identified on the CAV AF home web page. Contractors are responsible for ensuring current User Guides are utilized by their respective facility.

TECHNICAL CONSIDERATIONS:

1. Contractors accessing CAV AF shall present a valid DoD PKI certificate to log into CAV AF.

Contractors working at DoD facilities, who have a common access card (CAC), should already have a PKI certificate. Contractors working outside of DoD facilities can purchase a valid DoD PKI certificate through one of three External Certificate Authorities (ECAs). A listing of ECAs and additional information on purchasing a valid DoD PKI can be found at the following web site: http://iase.disa.mil/pki/eca/ . Each contractor employee accessing CAV AF will need an Identity Certificate only; an Encryption Certificate is not required.

2. Utilizing subcontractors in the repair of government assets in partnership by the awarded prime contractor shall conform to all applicable reporting requirements contained within this contract. Inherently, the awarded prime contractor shall bear sole responsibility for all reporting actions.

3. CONTRACTOR RESPONSIBILITY OF CAV AF HARDWARE AND SYSTEM ACCESS:

It is the contractor’s responsibility to ensure systemic connectivity with CAV AF system is achieved and reporting capability is successful. When contractor experiences connectivity problem after receiving initial contract delivery order they should contact the Inventory Control Point (ICP) CAV AF System Administrator (SA) within 24 hours.

CAV AF FORMAL TRAINING AND EDUCATION BRIEFING:

1. Formal CAV AF training will be provided on all awarded contracts by the contracting ALC CAV AF System Administrator (SA). Any follow up training will be the responsibility of the contractor to contact CAV AF SA for additional training. For assistance, guidance or questions to specific contractual reporting requirements may be addressed to CAV AF contract monitor (CM). For ALC CAV AF (SA and/or CM) points of contact may be found in attachment 1 below.

2. All repair contractors shall be presented the CAV AF Requirements Lifecycle Education Briefing within the initial 3 months of contract award, but no less than once during repair contract duration. A meeting shall be facilitated in which a government repair requirements representative or other designee shall provide said briefing to the supply repair contractor.

3. Proof of presentation materials provided to contract repair supplier must be documented in every instance. Examples of documentation include but are not limited to meeting minutes, checklist, etc. Documented information from briefing shall consist of; date/time, location, contract number, briefer’s name and supplier names. Documentation must be included in CPAR if briefing has been provided as an aid to annotate if contractors are being briefed and the impact it’s having on reporting in CAV AF. The CAV AF Requirements Lifecycle Education Briefing shall be given to the contract repair supplier in the following instances on new contracts:

a. Pre-Solicitation conferences as applicable.

b. Pre- and Post-Award contract meetings as applicable.

c. If none of the above has occurred, brief must be given within first 3 months of new contract award.

NOTE: During Program Management Review(s) (PMR) or separate meeting(s) issues addressing supplier CAV AF reporting performance shall be discussed. This is to rectify inadequate and contractual noncompliance of CAV AF reporting as follows but not limited to;

untimely reporting, consistent 1 day repair-turn-around-time (RTAT) reporting, failure to report “all” assets in CAV AF or personnel changes impacting supplier reporting performance.

CONTRACTOR RESPONSIBILITY:

1. Contractor reporting requirements to CAV AF shall be accomplished daily and/or within 24 hours of a supply or maintenance action occurrence IAW the applicable CAV AF CDRL, CAV AF version 7.2 or higher Contractor Users. Accurate and timely reporting of maintenance transactions into CAV AF is critical to the management of repair requirements and the management of world-wide asset distribution. CAV AF transmits daily to Air Force internal data systems for financial and asset tracking. Inaccurate or lack of CAV AF reporting will cause significant loss to the Air Force. Contractor shall ensure asset record in CAV AF is an accurate reflection of physical asset on hand at all times.

2. Contractor must change the condition code of an item from Condition Code M (inducted) to Condition Code A (Complete). This condition code change will not occur prior to the DD Form 250 signature or Wide Area Workflow (WAWF) entry. Contractor must have government approval of repair action before Condition Code A status is entered into CAV AF. The “Complete Date” entered into CAV AF cannot be before the DD250 date entered in the same screen. Contractor will validate that the DD250 number and date entered into CAV AF is accurate. This requirement is applicable to Condition Code H (Condemned) only when specifically directed by the contract.

3. Proper usage of DD Form 1348-1A, Issue Release/Receipt Document in relation to CAVAF reporting requirements.

a. Receipt Actions: Contractor will use government issued shipment document numbers for CAV AF end item receipt transaction reporting only in the absence of missing DD Form 1348-1A or shipment document number. Contractors are not authorized to generate pseudo shipment document numbers for receipt transactions because this creates disconnects in shipment tracking within government inventory systems.

b. Shipping Actions: DD Form 1348-1A shall be used as the shipping document for shipment transactions of all end items. A DD Form 1348-1A is also applicable to all Consolidated Serviceable Inventory/Consolidated Reparable Inventory (CSI/CRI) assets regardless of tracking or reporting purposes. DD Form 250 or DD Form 1149 are not acceptable or authorized as a shipment document, and shall not accompany any material shipments on repair contracts. CAVAF provides a DD Form 1348-1A in a Portable Document Format (PDF). It is recommended the PDF be saved at the contractor’s facility prior to printing the two copies as required for shipping. DD Form 1348-1A shipping documents will be prepared for each NSN shipment from contractor’s facility, regardless of destination. The entire form, complete with bar coding, will be printed on a laser printer as specified under technical considerations. Place one copy on the outside of the shipment container and one copy inside the shipment container. For end item shipments the DD Form 1348-1A shipment document number shall be comprised as one of the following actions:

i. Back to Depot Shipments:

(1) For a “single” unit NSN shipment, the default shipment document number will be the CAV AF record control document number (RCDN) of item being shipped.

(2) For “multiple” quantity shipments, it is recommended the CAV AF RCDN of the lead item of the shipment be used as the shipment document number.

ii. Amended Shipping Instructions (ASI): Are used to divert material that is due-in from a contractor to a requisitioner. Government disposition instructions will provide a shipment document number to the contractor to be utilized for CAV AF shipment transaction reporting and the DD Form 1348-1A.

NOTE: In the event CAV AF system is inoperable, DD Form 1348-1A shall be manually generated (printed) by contractor. When CAV AF is again operable, the contractor shall complete a DD Form 1348-1A and the shipment process in CAV AF.

4. Contract/Delivery Order Closure Level Disposition Instructions – Government will provide disposition instructions to contractor. Contractor shall comply with disposition instructions within 10 days of receipted government instructions and shall have complied no later than 30 days after receipt of instructions. Contractor shall be fully responsible to ensure all corresponding CAV AF reporting actions associated with disposition instructions occur within 24 hrs of related shipment action.

5. Contractual Induction-at-Risk of end items is prohibited on all repair contracts.

6. All NSNs identified as Nuclear Weapon Related Material (NWRM) shall require contractor reporting utilizing CAV AF for production management, to track and report NWRM end items in repair to the Serial Number level. Contractors shall capture each NWRM assets Serial Number when reparable is received. NWRM assets received shall be receipted in CAV AF, with Serial Number identification within 24 hours for asset visibility and serial number tracking.

Contractors shall follow all NWRM management requirements outlined in AFI 20-110, NWRM Management, to include but not limited to packaging, marking, labeling, storage, transportation and receipt of all NWRM assets, with emphasis on positive inventory control (PIC) and records management by the contractor and government to assure compliance. The successful application of these procedures requires the full cooperation of all personnel associated with the storage, shipping, transshipping and receiving of all NWRM assets.

CAVAF CONTRACTOR TRANSACTION REPORTING REQUIREMENTS:

1. “Not-on-Contract” receipt transactions shall be utilized for assets which are not repair end items. Not-on-contract assets are associated to a contractor facility DoDAAC and not an active contract delivery order. Regardless of asset condition code status, Not-on-contract shall be used for the following reporting actions:

a. Discrepancy Items – Are identified as misrouted, shipments, misidentified shipments or damaged end items. Contractor will address discrepancy issues weekly to acquire resolution to discrepancy within 30 days of receipt transaction. The contractor shall comply with disposition instructions provided by the Government within 10 days and complete all associated reporting actions within same period. Contractor reporting actions shall be resolved using reversals of individual record document control numbers (RCDN) or may be accomplished utilizing a ‘bulk’ shipment action of RCDN.

b. Inventory Control Point Items – are identified as assets stored at contractor facility and are not repair end items or discrepancies items. Movement of assets from “Not-on- Contract” category shall be resolved using reversals of individual record document control numbers (RCDN) or may be accomplished utilizing a ‘bulk’ shipment action of

RCDN.

NOTE: Contractor is responsible for all “Not-on-Contract” assets ensuring physical asset balances are reflected and CAVAF reporting actions occur within 24 hr of supply action.

NOTE: Not-on-Contract receipt actions will not be utilized for quality deficiency report (QDR) items.

CAUTIONARY AREAS OF CONTRACTOR CAV AF REPORTING:

1. Systemic data problems created by contractor’s failure to report data accurately or in a timely manner are subject to immediate Program Management Review (PMR). Examples of documented system data problems include but are not limited to:

a. Timely reporting means compliance with 24 hour requirement for contractor CAV AF reporting of maintenance transactions. Contractor’s are not authorized to report all receipt, induction, complete and ship transactions the same day to ‘catch-up’ due to periodic reporting.

This affects government inventory management systems and balances creating D035 Stock Control Supply System (SCSS) controlled exceptions (associated with same day reporting issue).

b. Contractors not using government issued DD Form 1348-1A document numbers on CAV AF contractor reporting on end item receipt transactions. This creates a data variance disconnect with government inventory D035 Stock Control System (SCS). Contractors are required to use DD Form 1348-1A document numbers for end item receipt transactions. NOTE: If the DD Form 1348-1A is missing or no shipment document number is available, contractors are to immediately contact Production Management Specialist (PMS) and acquire government issued shipment document number from Inventory Management Specialist (IMS).

2. DD Form 250 number and date entered into CAV AF for Complete (Condition Code A) entries must be accurate and reflect the actual date the government approved the repair action.

This requirement is applicable to Condition Code H (Condemned) only when specifically directed by the contract.

DISCREPANCIES INCIDENT TO SHIPMENT:

1. There are transportation and item discrepancies, each having different reporting requirements.

Detailed information for each report is in the pertinent service publications.

2. Discrepancies incident to shipment include misidentified items, variations in quantity, non-requisitioned items, lost or damaged parcel post, and items in dubious condition. These discrepancies shall be reported and resolved using the DoD web-based application WebSDR link located within the CAV AF system. The Web address for Online CAV AF access is:

https://www.cavaf.com This system of reporting a Supply Discrepancy Report (SDR), formerly called Report of Discrepancy (ROD), has been developed in compliance with DoD regulations 4140.1-R and 4000.25-M Volume 2, which requires automated SDR processing. In those situations where the SDR initiator is unable to gain access to the AF WebSDR, continued use of manual forms is permitted. A copy of the form will be forwarded through the CAO and Quality Assurance (QA) activity for corrective action.

3. Transportation discrepancies and item transaction discrepancies shall be coordinated with the DCMA Property Administrator and ACO immediately upon discovery for corrective action in addition to AF WebSDR submittal.

4. Contract line items received with missing components (Missing On Induction, (MOI)) the contractor shall process a SDR (SF Form 364) immediately upon discovery in accordance with AFJMAN 23-215 and provide a copy of submitted MOI SDR form to the ACO within 2 days of discovery.

5. Misdirected shipments of GFP shall be immediately reported by telephone to the Property Administrator (PA) followed by written notification within three work days. The PA will issue appropriate disposition instructions for the misdirected items. Misdirected items received by the contractor which are not part of this contract will not be receipted into CAV AF.

6. Overages, shortages, and misidentified items which are part of this contract and received by the contractor shall be reported into CAV AF with the actual received quantity and with the correct NSN. An SDR shall be processed in accordance with standard procedures identified above for these overages, shortages, and misidentified items.

ATTACHMENT 1

CONTRACTOR COMMUNICATIONS NETWORK (CCN)

1. GENERAL INFORMATION:

1.1. The purpose of this attachment is to provide the specific conditions, hardware specifications, and communications interface to support contractor End Item reporting requirements and supply requisitions. Through the CCN Air Force contractors, with aircraft, engine or equipment repair contracts, have the capability to electronically process End Item transactions.

1.2. Initial CAV AF training will be provided by the contracting ALC. Any follow up training will be the responsibility of the contractor. For training and/or questions on CAV AF, please contact CAV AF System Administrators (SA) for contracts issued by respective ALC:

a. Warner Robins AFB, GA, call (478) 327-6602 or 327-6603, or send email request to:

406scms.cav.af.ar@robins.af.mil

NOTE: Contractor’s guide can be accessed via CAV AF main menu at bottom of screen.

2. WEB SITE:

2.1. CAV AF web site accessed through the internet will be used to submit all End Item transactions. Each contractor user shall be required to complete a System Authorized Access Request, DD Form 2875, prior to using CAV AF.

2.2. The Web address for Online CAV AF access is: https://www.cavaf.com

3. CICA XML: Commercial vendors with XML capability on their in-house systems will be able to transmit XML batch files via a DLA/DLMSO format known as CICA XML. CAV AF XML files are transmitted via the Defense Automatic Addressing System Center (DAASC) network. DAASC receives, edits, and routes logistics transactions for the Military Services and Federal Agencies. There is only one way to access DAASC:

a. Use the services of a Value Added Network (VAN), with a current access/connectivity DAASC license agreement

3.1 Establishing an access/connectivity license agreement with a VAN/DAASC is an initial and essential action requiring execution at the earliest opportunity. Once this has been accomplished, DAASC will need to know the ISA/GS addressing id’s for each contractor so the information can be setup. Depending on the VAN selected, DAASC main ISA id is DTDN.

VAN https://www.daas.dla.mil/daashome/edi-vanlist-dla.asp DAASC https://www.daas.dla.mil/sar/gex_sar.asp

VAN/DAASC connectivity related information is located on a DLA dot mil domain and contractors will require Air Logistic Center CDM personnel assistance to gain access to the site.

This coordinated effort is required with either VAN or DAASC access the contractor pursues.

Contractor sponsorship requirements exist where contractors requesting DAASC access must be sponsored by their U.S. Government Contracting Officer or Contracting Officer's Representative.

Close coordination between the Air Logistics Center's (ALC) CAV AF System Administrator (SA) and the contractor's programmer is required.

NOTE: Contractors will report their repair transactions to CAV AF either by CAV Web or CAV XML. Both methods cannot be utilized at the same time. When the Air Logistics Center's (ALC) CAV AF System Administrator loads the Contractor's Profile into CAV AF a reporting decision is made whether a contractor uses CAV Web or CAV XML reporting.

3.2. Contractor shall contact CAV AF CM (listed above; para 1.2.) to obtain most recent XML lessons learned document. Document contains recorded issues/problems and may alleviate anticipated problem areas associated to XML.

4. TECHNICAL CONSIDERATIONS:

4.1. Contractors accessing CAV AF shall present a valid DoD PKI certificate to log into CAV AF. Contractor’s working at DoD facilities that have a common access card (CAC), should already have a PKI certificate. Contractors working outside of DoD facilities can purchase a valid DoD PKI certificate through one of three External Certificate Authorities (ECAs). A listing of ECAs and additional information on purchasing a valid DoD PKI can be found at the following web site: http://iase.disa.mil/pki/eca/ . Each contractor employee accessing CAV AF will need an Identity Certificate only; an Encryption Certificate is not required.

4.2. The CAV AF program is designed to be accessible using Microsoft Internet Explorer (IE6) v6.0 or higher or Netscape 4.75 or higher on a Windows 2000 or newer platform. IE6 is suggested and contains the required 128-bit encryption capability, and DoD certification. The following hardware is suggested as a minimum to adequately support CAV AF reporting with a minimum system requirement using Windows 2000 or newer platform: IBM compatible PC (1.5 GHZ Pentium), 512 MB RAM, 20 GB hard drive, 56 K BPS or faster data transmission modem, or connection to WAN/LAN, Laser Printer with 300 DPI resolution, (must support true type font).

4.3. The following software is required to accomplish CAV AF Web-based reporting: Operating System: Windows 2000 or Windows XP, Web Browser: Internet Explorer, version 6.0 (preferred), or Netscape version 4.75 (or higher) is also compatible.

4.4. CAV AF Web-based software will reside on the AF mid-tier server. CAV AF software changes will be made at the mid-tier server and they will be available to the repair vendor upon log-on to the CAV AF system. Changes to CAV AF software by the commercial repair vendors are not authorized.

5. CONTRACTOR RESPONSIBILITY:

5.1. The contractor shall be responsible for the maintenance of the hardware and supplies (paper, ink, ribbons, extra disks, etc) to keep the PC system operational and compatible with the host computer.

5.2. The contractor shall use the CCN/CAV AF Reporting System to report all end item transactions. These transactions shall be entered into CAV AF on a real time basis or as changes generate, but not later than 24 hours from the date of occurrence.

5.3. System failures that cannot be corrected within 24 hours shall be reported to the contracting ALC by fastest means possible.

6. SYSTEM AUTHORIZED ACCESS REQUEST (SAAR):

6.1. The SAAR, DD Form 2875, shall be completed by the contractor and submitted to the managing ALC CAV AF POC. A blank SAAR, DD Form 2875, and instructions on how to complete the form are identified below in the WORD document instruction.

6.2. Send DD Form 2875 to the respective ALC CAV AF System Administrator POC listed below:

a. Warner Robins AFB, GA, send email request to: 406scms.cav.af.ar@robins.af.mil.

6.3. CAV AF user IDs will be in a standard format for all users. The user ID and initial password normally will be emailed. Users will be required to change password following system entry. Users requiring password resets should contact the System Administrator POC listed below:

a. Warner Robins AFB, GA, call (478) 327-6602 or 327-6603, or send email request to:

406scms.cav.af.ar@robins.af.mil.