Question__1_F-15SA_PWS_Repair_Support_FINAL.docx

Performance-Based Work Statement (PWS) For

Royal Saudi Air Force (RSAF) F-15 Repair Support

Purchase Request (PR) FA8505-15-C-0003

DISTRIBUTION: CODE D: Distribution authorized to DOD and US DOD Contractors, Other requests for this document shall be referred to AFLCMC/WWQI Export Controlled.

File: Performance Work Statement

Prepared by AFLCMC/WWQI F-15 FMS Logistics Section Robins AFB, GA.

Table of Contents

FOR OFFICIAL USE ONLY

Description of Services Objectives This PWS has three primary objectives in support of the RSAF F-15C/D/S/SA fleets. The first objective is to establish and manage “repair and return” services (RRS) for unclassified component parts and aviation items contained in attachment 1. The second objective is to provide repair, refurbishment, and/or replacement of Royal Saudi Air Force (RSAF) Aerospace Ground Equipment (AGE) contained in attachment 2. AGE includes Special Purpose Vehicles (SPV), Hush House/Open Air Test Cell equipment, and Fire and Safety vehicles equipment. The third objective is reporting and analyzing Turn Around Time (TAT) associated with the first two objectives.

Repair and Return Services (RRS) Requirements:

· Manage, report, and analyze average aggregate turnaround time (TAT)

· Identify and utilize qualified sources of repair (SOR) and incorporate SORs into established supply chain.

· Track supply chain status and perform analytics on supply chain performance.

· Promote effective cost control, quality, and timely delivery of repaired end items to the RSAF in accordance with the contract performance management objectives; including the management of MICAP items

· Manage, report, and analyze average aggregate work in progress (WIP) time.

Aerospace Ground Equipment (AGE) Repair, Refurbishment, and/or Replacement Requirements:

· Manage, report, and analyze average TAT.

· Manage, report, and analyze Hush House/Open Air Test Cell availability.

· Induct pieces of equipment into the Contractor’s established maintenance network, inspect, repair, and transport pieces to designated facilities within the KSA.

· Procure and field specific AGE/SPV, Hush House/Open Air Test Cell and Fire and Safety Vehicle replacement equipment.

· Modify AGE/SPV, Hush House/Open Air Test Cell and Fire and Safety Vehicle equipment.

· Minimize MICAPs through enhanced material management and improved throughput resulting in better asset visibility and issue effectiveness.

A portion of the work outlined in this PWS will be performed in the Kingdom of Saudi Arabia. As such, the laws of the Kingdom of Saudi Arabia (KSA) are in force and KSA customs and traditions will be respected and obeyed.

Unless specified, all requirements in support of this effort are applicable to RRS & AGE.

Benefits to USAF/RSAF This contract directly benefits the implementing agencies: the USAF and the RSAF. The management services described herein provides for repair and return of RSAF F-15 parts and support items authorized and directed by current Letters of Offer and Acceptance (LOA) from the Kingdom of Saudi Arabia.

Background The RSAF operates and supports three variants of the F-15 including C/D models, and the F-15S which was produced in the mid-90s, and the future F-15 SA. Recently a new requirement was established for a major F-15 Fleet Modernization Program (FMP). The program includes advanced systems and weapons delivery capabilities designed to significantly improve the lethality, reliability, and survivability of the RSAF F-15 fleet. As a result, 84 F-15SA new production aircraft were ordered from Boeing, the single qualified source. In addition to the new production aircraft, up to 70 existing S model aircraft will be converted to SA model aircraft beginning in 2015. The resulting larger fleet (approximately 230 aircraft) of C/D and SA aircraft will require a continuation of repair and return support for installed components and accessories far into the future.

Services Summary All days referenced in the table below, unless otherwise specified, are calendar days.

Table 1, Services Summary Performance Requirement

Government Property, Material, and Services Government Furnished and Contractor Acquired Material USG furnished property, materials, and services may be requested by the Contractor in the execution of this R&R services contract. Contractor acquired material and property (CAM/CAP) may be approved by the USG in support of the TAT performance management objectives of this contract. The Contractor shall be responsible for Government property in their possession in accordance with the Federal Acquisition Regulation (FAR) and applicable supplements including, but not limited to, FAR Part 45, Government Property; FAR 52.245-1, Government Property; and Defense Federal Acquisition Regulation Supplement (DFARS) Part 245, Government Property. USG Furnished Materials/Property (GFP) The Contractor may request that the USG provide material needed to achieve TAT performance objectives. GFP may be long-lead items, diminishing manufacturing sources and parts obsolescence items, rotatable spares, bit parts, consumable supplies, or tool/test equipment needed to expedite repairs. IAW FAR 45 and the applicable DFAR, the Contractor shall constantly account for all such material, and maintain and report data reflecting its cost, location, use, and disposition.

SOR Secure Storeroom The Contractor shall ensure that all SORs manage GFP in accordance with a property management plan that is FAR compliant. The Contractor shall verify the SORs conduct a complete inventory of items in stock in accordance with their Defense Contract Management Agency (DCMA)-approved property management system and provide the USG PM with the inventory listing. The USG may request GFP reporting as often as annually through the RFI process.

Contractor Acquired Materials/Property (CAP) With the approval of the PCO and PM the Contractor may be authorized to procure material or equipment needed to achieve TAT performance management goals on a cost reimbursable basis. CAP may be long-lead items, diminishing manufacturing sources and parts obsolescence items, rotatable spares, bit parts, consumable supplies, or tools/test equipment. All such items approved for procurement will remain the property of the USG and will be managed by the Contractor IAW FAR 45, tracked and reported to ensure comprehensive accounting, maintenance, and disposition.

GFP/CAP Business Case Approval GFP/CAP is intended to prevent and reduce delays as a result of predictive analysis, action planning, and resource commitment before the occurrence of critical shortages. A clear return on investment should result from approved CAP. Lagging indicator requests should be avoided.

A business case is required for CAP approval that clearly demonstrates cost, schedule, quality or other material justification based on analytics and performance tracking managed by the Contractor and reported to the PM IAW CDRL A001. Each business case must include a cost/benefit analysis that clearly reflects the advantages such as return on investment in terms linked to the principal performance factors in this contract: TAT and value stream performance. CAP business cases are only to be submitted when absolutely necessary. As such, the contractor will minimize CAP business cases and CAP business cases are not a reimbursable expense.

The Contractor shall send a request list for GFP/CAP Material/Property to the Procuring Contracting Officer (PCO) and PM for approval. The list shall include nomenclature, part number (P/N), national stock number (NSN), as well as, end item NSN, unit price, quantities, estimated delivery time, and total cost. The GFP/CAP list shall only include parts that are purchased for the repair of items expected to be inducted during the contract’s period of performance.

The PCO will provide approval notification to the Contractor. Upon approval by the USG, the Contractor shall purchase the approved items from qualified sources. The Contractor shall ensure that GFP/CAP management, location, transfers, and use be accomplished in accordance with FAR 52.245-1. Reporting shall occur for all GFP/CAP applied/purchased on this contract after government approval.

Reporting of Government Property/Loss of Government Property Reporting material inventory, consumption, and cost performance shall be accomplished on a monthly basis as part of the Contractor material status reporting. The Contractor shall include the date the material was approved for ordering, date ordered, quantity, part number and National Stock Number (NSN), end item NSN and noun, unit cost, total cost, current status of ordered material, and date received. The Contractor shall also report any loss of government property, including quantity, part number and National Stock Number (NSN), end item NSN and noun, unit cost, total cost, date, and circumstances of loss. Contractor format is acceptable for reporting as part of the Monthly Status Report (MSR).

Access to Government Systems The Government will provide Contractor personnel access to system(s) necessary to perform tasks under the contract/order. The Contractor shall ensure Contractor personnel who require access have the appropriate background check or security investigation conducted. The Government will provide system access subject to approval of the DD Form 2875, System Authorization Access Request (SAAR). Upon completion/termination of the contract/order or transfer/termination of Contractor personnel, the system account(s) will be closed.

SAMIS

The Contractor shall possess expert SAMIS knowledge and operational capability, and shall ensure the accuracy and completeness of SAMIS entries throughout the life of this contract. The Contractor shall integrate SAMIS asset tracking features into any total asset visibility tracking and reporting activities.

The Contractor shall input XDA and XDB information in all fields of SAMIS for XD transactions on the XDR screen upon receipt of items and the XDC screen after the items have been shipped to the freight forwarder. The Contractor shall input XDA Action Code D if an item has been condemned. If a repairable item is received at a SOR that did not come directly from the RSAF or will not be returned directly to the RSAF, the Contractor shall input a detailed narrative entry in SAMIS for the applicable Document Control Number (DCN) based upon circumstances.

Wide Area Work Flow (WAWF) The Contractor shall submit/process payment requests and receipt/acceptance documents via Wide Area WorkFlow (WAWF) e-Business Suite / Invoicing, Receipt, Acceptance, and Property Transfer (iRAPT) in accordance with the clauses located in the contract. Registration/submittal procedures are provided in Appendix I.

Other Government Systems In support of the identified requirements, the Contractor is authorized use of the following systems, as required: Haystack, FedLog and WebFLIS. Same access requirements apply as identified in PWS paragraph 3.2.

TECHNICAL REQUIREMENTS

Place of Performance These services shall be performed at the Contractor’s facility RSAF locations listed in table 2 as well as other locations as RSAF mission requirements may dictate. Infrequent meetings may be conducted at other locations to be determined. The Contractor’s facility shall have sufficient square footage to support these requirements, as approved by the USG PM/PCO. The facilities associated with direct repair functions will be cost-reimbursable. Facilities associated with management functions (e.g. overhead business offices leased in country) will not be cost-reimbursable.

As performance of this contract is expected to occur inside the Kingdom, the Contractor shall possess a Saudi business license for the duration of the period of performance.

The Contractor shall be able to repair equipment from five (5) F-15 locations identified in table 2. Travel may be required to other locations as identified and approved by the USG. A check mark in “AGE/SPV Repair” column means there is AGE/SPV equipment at that location. The Contractor may determine whether or not to repair at location or at an “off base” location. A check in the “Hush House/Open Air Test Cell” column means there is a Hush House/Open Air Test Cell physically at that location; therefore the Hush House/Open Air Test Facility requirements outlined in this PWS will be performed at that specific location.

Table 2, Place of Performance Summary

NOTES:

1. In the vicinity of Riyadh, the Contractor facility must provide a surge capability that provides simultaneous maintenance actions up to a maximum of 18 fire and safety vehicles.

2. Pick-up locations for AGE/SPV material may be located with forward operating Locations in-Kingdom. When requested, The Contractor will be expected to pick up equipment from these forward operating locations.

Repair and Return Services (RRS) Technical Requirements The Contractor shall provide RRS by coordinating repairs and supply chain management and reporting of items identified by the USG in Attachment 1. RRS shall include the identification and use of qualified SORs. RRS shall be designed to achieve timely deliveries and to promote effective cost control, quality, and delivery of repaired end items to the RSAF in accordance with the contract performance management objectives; including the management of MICAP items. The Contractor shall provide the USG access to tracking tools in Contractor format reflecting the status of inducted items.

The Contractor shall manage repair of all F-15 aviation components identified by the USG contained in Attachment 1, ensuring the maintenance of quality, system safety, and reliability standards through the selection and use of qualified SOR. The USG retains the right to add or delete items from Attachment 1. The USG may authorize use of program funds to resolve material or equipment constraints identified by the Contractor. The Contractor shall maintain and report repair asset visibility and performance analytics reflecting performance management goals as stated in this contract. The Contractor shall actively participate in MRIL integrity activities and annual updates to Attachment 1. The Contractor shall continue to repair items, via direction from the USG PM/PCO, until annual updates are incorporated into the Attachment 1 and/or Attachment 2.

RRS TAT

At a minimum the Contractor shall achieve TAT which conforms to the performance enhancement threshold of 65 days. All items included by the USG as part of Attachment 1 are included in the performance management of TAT unless exempted by the PM as a result of analytic root cause analysis and request for exemption by the Contractor. Management of TAT shall include computing capacity forecasts by NSN based on historical demand and establishment of task order or subcontracted capacity with an optimized number of qualified SOR. TAT performance management shall include enterprise wide coordination and USG coordinated “push/pull” logistics methods as appropriate.

RRS TAT Calculation Component TAT is defined as the calendar days between the dates an item has been received (XDA in SAMIS) at the SOR and the date the item is shipped (XDB in SAMIS) from the SOR (See diagram below this paragraph.) On an exception basis, adjustments may be allowed by the USG for awaiting parts (AWP), beyond economical repair (BER), beyond physical repair (BPR), report of discrepancy (ROD), or other uncontrollable factors identified by the Contractor. Exceptions awaiting induction shall be evaluated for trends and corrective action. Average TAT is defined as the cumulative TAT of all Attachment 1 items (with the exceptions noted in para. 4.2.1.1.1) that fall within these criteria. The average TAT will be calculated separately for the basic year and each option year. The Contractor shall notify PM of any delays caused by AWP.

RRS TAT

RRS Exceptions to Average Annual TAT Computation The Contractor may request exceptions to the average TAT computation from the PCO and USG PM, Notification to the USG shall be provided within 30 calendar days of the occurrence of each exception. If approved, items may be removed from performance consideration computations. Requests must be based on root cause analysis, and presented with supporting data by the Contractor. In all cases the objective will be mitigation of uncontrollable factors and the return of the exempted items to TAT performance consideration.

RRS Separately Managed Flow Day Factors RRS items may be affected by AWP, ROD, BER, or BPR conditions which negatively impact flow days. The USG recognizes that such occurrences may present uncontrollable delays affecting TAT and WIP, and in such cases will coordinate with the Contractor to adjust aggregate TAT computations. The Contractor shall perform root-cause analysis of such TAT and WIP delays to reduce wait time and effect process enhancement designed to eliminate constraints, improve throughput, and reduce end-to-end flow time IAW CDRL A002. The Contractor may identify uncontrollable constraints and request that the Program Manager approve exemption of lost days from aggregate flow day computations. All such issues will be addressed as they arise and reviewed at the quarterly program management review with the objective being the mitigation and resolution of constraints. Repair constraint analysis and reporting summaries shall be part of the Contractor MSR IAW CDRL A003.

RRS TAT Performance and Reporting The Contractor’s TAT performance will be reviewed by the PM and PCO on a monthly basis. Performance will be evaluated based upon analytics and data reduction used to calculate the annual aggregate average TAT of each item listed in Attachment 1 to the contract. The Contractor and USG will cooperatively evaluate performance data to identify exemptions based upon root cause analysis identifying uncontrollable factors. In all cases the objective will be predictive analysis and mitigation intended to return exempted items to performance measurement status.

RRS Technical Orders (TOs) and Country Standard Technical Orders (CSTOs) The prime Contractor shall assist sub-Contractor(s) in ordering TOs, CSTOs, specifications, and drawings required in the repair and/or modification of items on the contract. Data used in support of FMS F-15 aircraft component repairs and/or modifications of equipment are available through the USG Technical Order Distribution Office in accordance with TO 00-5-1, Chapter 4. Technical Orders, Country Standard Technical Orders, specification or drawings or any technical data that is "export controlled" shall not be ordered, shipped, or delivered to a foreign-owned Contractor. When appropriate to support repair activities, the USG will provide applicable T.O.s.

RRS Work in Process (WIP) The Contractor’s WIP performance will be reviewed by the PM and PCO on a monthly basis. The WIP age shall be calculated based on the aggregated days each item has been in work. In work is defined as having been received (XDA in SAMIS) and not yet shipped (not XDB in SAMIS). Average WIP shall be computed based on the aggregate days each item has been in work divided by the number of items in work. Average WIP shall not exceed 120 days during the contract period and shall be reported in the MSR IAW CDRL A003.

RRS MICAP Management Throughout the execution of this contract the objective will be minimizing MICAPs through enhanced material management and improved throughput resulting in better asset visibility and issue effectiveness. When shortages occur, the Contractor shall promptly satisfy MICAPs.

If the Contractor is notified by the PM of a MICAP, the Contractor shall expedite delivery of the next available serviceable item to fill the MICAP Request. Additional costs required to expedite MICAPs will be reviewed and approved by the PCO. The Contractor shall prepare and deliver MICAP reviews to the USG as part of the MSR. Reviews will include analysis of intensive management measures and recommendations for performance improving actions. At a minimum MICAP management actions shall include the following.

a. Acknowledgement of receipt of the notification of MICAP Request within one business day

b. Estimated Shipping Date (ESD) for each item within 72 hours of the original notice

c. Notification of any revised ESD as required.

d. Notification of when the item is shipped; and associated tracking information.

AGE Technical Requirements Historical AGE items are identified in Attachment 2. The RSAF will identify to the Contractor any items requiring inspection/modification/repairs. Attachment 2 will be updated as needed an incorporated into the contract annually.

AGE TAT

AGE TAT Calculation AGE TAT is defined as the calendar days between the dates the RSAF identify a broken asset requiring pickup, to delivery of a serviceable item back to the RSAF. On an exception basis, adjustments may be allowed by the USG for awaiting parts (AWP), beyond economical repair (BER), beyond physical repair (BPR), report of discrepancy (ROD), or other uncontrollable factors identified by the Contractor. AGE TAT is defined as the TAT of each item that fall within these categories (AGE/SPV and Fire and Safety Vehicles). The Contractor shall notify the USG PM of any delays caused by AWP. The Contractor may request exceptions to the TAT computation from the PCO and USG PM. Notification to the USG shall be provided within 30 calendars days of the occurrence of each exception.

AGE TAT Performance and Reporting The Contractor must accurately overhaul repair/refurbish and deliver AGE/SPV, Hush House/Open Air Test Cell and Fire and Safety vehicles equipment for each item in the repair/refurbishment cycle and complete delivery to the RSAF within the following maximum/NTE turnaround times:

· AGE/SPV equipment: 100 days

· Fire and Safety Vehicles: 150 days AGE Hush House/Open Air Test Cell Operational Availability The Contractor shall provide preventative and corrective maintenance in support of each Hush House / Open Air Test Cell facilities (para 4.1) and associated equipment. The Contractor shall be responsible for all facility and equipment maintenance other than utilities (water, electricity, etc) outside the point of demarcation of the building.

The Contractor shall achieve a Hush House/Open Air Test Cell operational availability of 95% for each Hush House/Open Air Test Cell. Any preventative maintenance should be coordinated with RSAF test schedules for maintenance to occur on a non-inference basis. Any and all down time will be reported and included in the availability calculation.

The Contractor is responsible for logging all down time and the Weapon System Liaison Officer (WSLO) shall be notified when a Hush House/Open Air Test Cell is down.

Hush House/Open Air Test Cell Description In general, a Hush House/Open Air Test Cell is an enclosed, noise-suppressed F-15 testing facility in which installed or uninstalled jet engines can be operated under actual load conditions. The air intake and exhaust systems Hush Houses are designed to block the transmission of noise, while optimizing the engine air flows. The square footage of a Hush House is large enough to accommodate an entire F-15 aircraft, which is backed into the test bay through hangar doors by a tug. The engine can be tested while installed on the aircraft or uninstalled from the aircraft. When uninstalled, thrust frames are used to mount the engine and conduct tests.

Hush House/Open Air Test Cell Essential Mission The essential mission of a Hush House / Open Air Test Cell is to conduct F-15 engine tests and evaluations. To accomplish its mission, a Hush House/Open Air Test Cell must be able to:

· Operate test and diagnostic equipment that are being used to control the test and/or collect and process data.

· Provide exhaust system.

· Mount uninstalled F-15 engines.

· Suppress F-15 engine noise.

· Accommodate an F-15 with engines installed.

· Conduct Auxiliary Tests AGE Hush House/Open Air Test Cell Operational Availability Calculation Hours are based on the Saudi Arabia standard business day and week, 8 hours a day, 5 days a week.

Operational Availability (Ao) = Up Time (UT) / Total time (TT)Where, TT = Total time is total Up Time plus total Down Time (DT). Expressed in business hours.

UT = Up time is the total time that the system is considered available to perform its essential mission. Expressed in business hours.

DT = Down time is the total time that the system is unavailable to perform its essential mission. Expressed in business hours.

If at any time, a Hush House / Open Air Test Cell is unable to accomplish its essential mission (4.3.2.1), the facility is considered down and unavailable for use. When the facility is down and shall be reported as down time. NOTE: DT does not include time the RSAF is utilizing Hush House/Open Air Test Cell Equipment.

Material Management Analysis Throughout the period of performance the Contractor shall accomplish and report root cause analysis by system/NSN and SOR for ongoing repair processes. This is intended to identify factors that are impacting TAT (throughput), quality, cost, or asset visibility. Analysis shall include as a minimum trend analysis of parts usage, cost drivers, AWP, long lead, identification of DMSMS issues, test equipment, capacity, and recommendations for mitigation of factors discovered to be causing delays, limiting repairs, or driving excessive cost. The discovery of new and innovative analytical methods and views that improve performance assessments are an additional expected outcome of this performance analytics paradigm.

AGE Replacement Upon request from the USG PM/PCO to procure new items, the Contractor shall procure specific AGE/SPV, Hush House/Open Air Test Cell and Fire and Safety Vehicle replacement equipment. Within forty-five (45) work days of receipt of a PCO/ACO request for replacement the Contractor shall submit a proposal to the PCO and ACO for replacement RSAF assets. If requested by the USG PM/PCO, the Contractor can be required to field new equipment.

AGE Inspection The Contractor shall conduct an incoming inspection to determine the condition of a vehicle or piece of equipment. The inspection will determine if a vehicle is acceptable, repairable, or should be processed for disposal. In general, this inspection will determine the condition of a vehicle while accomplishing an estimate of repair costs.

The Contractor is responsible for logging all down time and the WSLO shall be notified when the Hush House is down. The Contractor shall determine whether repair/refurbishment of each RSAF asset submitted for repair is economically or physically feasible. If the Contractor determines that complying with the requirements of a specific repair request would result in delivery of an item unsafe for use, the safety deficiency along with the cost and lead time to make the item safe for use shall be identified to USG PM/PCO.

AGE Modification Upon request from the USG PM/PCO to modify specified items, the Contractor shall modify AGE/SPV, Hush House/Open Air Test Cell and Fire and Safety Vehicle equipment.

The Contractor is encouraged to voluntarily develop, prepare, and submit Value Engineering Change Proposals (VECP) IAW FAR 48.201 and FAR 52.248-1.

AGE/SPV Operator Familiarization (FAM) Training As directed by the USG PM/PCO, the Contractor shall, in coordination with maintenance training and the WSLO, provide RSAF assets operator familiarization training on new or modified equipment.

AGE Manuals The Contractor shall ensure authorized manufacturer technical and operator manuals are provided for all new or modified equipment. All manuals are required to be provided in hardcopy and in digital .pdf format.

AGE Time Compliance Technical Order (TCTO) One Time Inspections (OTI) The Contractor shall accomplish AGE TCTO’s and OTIs IAW TCTO and applicable unit TO’s be as requested by the USG PM/PCO.

AGE Original Equipment Manufacturer (OEM) Parts Original Equipment Manufacturer (OEM) parts are to be used in accordance with specifications described in manufacturer instructions, manuals, drawings, and TOs.

Used OEM parts may be purchased when one of the following conditions exists:

· A new or rebuilt part is not available from any known source.

· A new or rebuilt part is available, but the cost and/or delivery date of a serviceable used part is in the best interest of the government and approved by the USG PM.

AGE MICAP Management Throughout the execution of this contract the objective will be minimizing MICAPs through enhanced material management and improved throughput resulting in better asset visibility and issue effectiveness. When shortages occur, the Contractor shall promptly satisfy MICAPs.

If the Contractor is notified by the USG PM/PCO of a MICAP, the Contractor shall expedite delivery of the next available serviceable item to fill the MICAP Request. Additional costs required to expedite MICAPs will be reviewed and approved by the PCO. The Contractor shall prepare and deliver MICAP reviews to the USG as part of the MSR. Reviews will include analysis of intensive management measures and recommendations for performance improving actions. At a minimum MICAP intensive management actions shall include the following.

e. Acknowledgement of receipt of the notification of MICAP Request within one business day

f. Estimated Shipping Date (ESD) for each item within 72 hours of the original notice

g. Notification of any revised ESD as required.

h. Notification of when the item is shipped; and associated tracking information.

AGE Preventative Maintenance and Inventory

4.4.1 As requested by the USG PCO, the contractor shall complete a 100% inventory of all RSAF equipment that qualifies for induction within attachment 2 within the first 90 days of request. Inventory should include equipment listed by: NSN, P/N, serial number, equipment description (e.g. Generator, diesel 72Kw), hours if applicable, age of equipment, location, serviceable or non-serviceable.

4.4.2 The contractor shall complete a 25% quarterly inventory and perform preventative maintenance per equipment OEM specifications with a 100% inventory and preventative maintenance completion each year.

GENERAL REQUIREMENTS

Program Management The Contractor shall establish and maintain an effective management organization for the program with a program manager and appropriate staff to cover administration and repair support efforts. The Contractor shall facilitate communications between its management organization and the USG. The Contractor shall develop and implement a management system to manage all technical performance, cost, risk, schedule, and data delivery requirements of this contract.

The Contractor shall provide program management, business management, program planning, supply chain management and quality assurance support to meet the financial, schedule, and technical requirements of the contract.

The Contractor shall deliver a Program Management Plan to the USG IAW CDRL A004.

Formal Program Reviews Program Kickoff The Contractor shall host an initial contract kickoff meeting within 10 business days of contract award; location will be determined by the USG PM/PCO Program Management Reviews (PMRs) The Contractor shall host PMR meetings, as required, in support of the program to review project status, evaluate progress, discuss issues/problem areas, and all open service and repair actions. PMRs will be scheduled at least quarterly and may be conducted via video teleconference or at a location designated by the PCO or USG PM. The RSAF will be invited to participate as an observer in these meetings. Contractor support shall include designating a hotel and arranging a suitable conference room (when needed), agenda development IAW CDRL A005, briefing development and submission IAW CDRL A006, and the preparation and distribution of meeting minutes IAW CDRL A007.

The Contractor shall not conduct formal meetings, such as PMRs, with the RSAF unless a USAF representative is present. The Contractor is authorized to conduct daily business with the RSAF in accordance with the PWS. The Contractor shall provide an agenda and minutes of any informal meetings held where a US Government representative was not present IAW CDRLs A005, A006, and A007.

System Level Reviews (SLRs) The Contractor shall support up to six (6) additional meetings per year to review repair data at the system level. This may include up to two (2) in-Kingdom meetings at Riyadh and/or Dhahran. This meeting may be held in conjunction with any other in-Kingdom PMR, when feasible. The same meeting support requirements will apply as indicated above.

SLRs are intended to present an integrated view of the effectiveness of repair and return material management. Examples of system level reviews include but are not limited to Secondary Power System, Landing Gear, Defensive System, Comm/Nav, and Hydraulic System. SLR topic areas may evolve based on the resolution or emergence of sustainment support issues. The System level review briefings shall include, at a minimum, the following information:

a. Repair & Return summary

i. Overall average TAT

ii. Inductions

iii. Production

iv. Work in progress (WIP)

v. Cycle time by NSN

vi. NSN cost to repair line summary

vii. Status of all purchase orders

viii. AWPs and impact on TAT by NSN

ix. Average age of WIP by NSN, TAT by NSN

b. Watch items review

i. Teardown Test & Evaluation (TT&E) time and cost

ii. ROD, BER, and BPR

iii. Action items and Request For Information (RFI) review

iv. Diminishing Manufacturing Sources/Material Shortages (DMSMS)

v. MICAPS

c. SOR quality, schedule, and cost performance

d. GFP and CAP Status

i. Contractor acquired material requests and approvals

ii. Material inventory accounting

e. Process initiatives for continuous enhancement and projected TAT reduction The System level SLR briefings shall include action item status and responses, System level repair status, and other system level topics, as requested from USG RRS Program Manager.

RRS Monthly Status Report (MSR) The Contractor shall prepare and deliver MSRs electronically in accordance with CDRL A003. The Contractor shall address, at a minimum, the following in the monthly report:

RRS Status report

a. WIP Review

b. Top 25 TAT / MICAP intensive management

c. Cost and Schedule Driver

d. Repair capacity and cost forecast

e. Reportable repair data (RSAF)

f. GFP/CAP summary

g. Quality defect summary

h. Reporting period RFI, watch list, PM inquiry issue review

i. Process enhancement initiatives and TAT impact

j. GFP/CAP applied/purchased

k. Safety Review

l. Action Item Review AGE Status Report

a. Overall Status of all items inducted Items Inducted

i. Date of RSAF Request

ii. NSN

iii. Serial Number / Vehicle Identification Number (VIN)

iv. Estimated Delivery Date

v. Actual Delivery Date

vi. Odometer/Hour meter reading at delivery

vii. Date of Induction

viii. Estimate work completion date

ix. Actual work completion date

x. Place/Site of Induction

xi. Late Items

xii. Remarks

b. Hush House/Open Air Test Cell achieved availability

c. TAT metrics

d. GFP/CAP applied/purchased

e. Action Item Review Contract Funds Status Report (CFSR) The Contractor shall furnish to the USG PM and PCO an accurate and complete monthly CFSR IAW CDRL A008.

Qualified Sources of Repair The Contractor shall identify and utilize qualified SORs for all items in attachment 1 and 2 of the contract. The Contractor shall exercise due diligence to ensure requisite certifications are current and repair to standards reflecting a quality system that, at a minimum, adheres to the requirements of International Organization for Standardization (ISO) 9001-2008 or later or AS9100C Quality Management Systems (Aviation, Space and Defense Organizations). As stated above, qualified sources are defined as sources that have been technically evaluated by the Contractor and found to be ISO certified, are the OEM for the item, or are certified by the OEM for repair of the item, or are certified by a currently OEM approved vendor for the item, or are currently an approved supplier of repair of the item to the USG. The Contractor shall possess the technical evaluation capability needed to evaluate the qualifications of candidate SOR. The Contractor shall recommend such sources that are found to be qualified by the above criteria for review and approval by the USG. The Contractor is required to exercise due diligence to assure that the right number of qualified SOR are identified and utilized based upon capacity demand-based analytics. Even if an item is on the USG MRIL, the Contractor is responsible for confirming SOR qualifications by obtaining and maintaining appropriate documentation supporting the above criteria. If the Contractor is unable to identify a SOR within 30 calendar days of receipt of a new repair item requirement, the Contractor shall notify the PCO and PM in writing either by letter or electronic mail (email). Notification shall include impact to the program, recommended mitigation, SOR Management Oversight Data & Performance Analytics Contractor shall develop performance management analytics to manage, evaluate, improve, and report overall program and SOR performance. Contractor shall develop additional metrics as required to improve performance. The monthly trend analysis (MTA) will feature but is not limited to the following parameters.

a. Inductions

b. Production

c. WIP

d. Average Age of WIP

e. Cumulative TAT for items repaired

f. Days required to identify new SORs

g. AGD Trends by category

h. Top repair cost drivers

i. Top AWP drivers

j. Top WIP drivers by age

k. MICAPS

l. Quality As part of management of repair services reported in the MSR, the Contractor shall track and report SOR schedule, cost, and quality performance management metrics that reflect TAT contract performance management goals and effectiveness in the management of all repair and return actions IAW CDRL A009.

SOR Additions The Contractor may identify additional qualified SORs, and may recommend to the PCO and PM inclusion of qualified SOR in the MRIL and Attachment 1 to the contract. To initiate USG approval of a qualified SOR, the Contractor shall submit a SOR Source Approval Request (SAR) package (Appendix H) to the PCO and PM. The Contractor shall conduct an engineering-based evaluation of the qualifications of candidate SOR, and recommend evaluation and approval of the SOR by the USG PM. Upon receipt of a SAR for a candidate SOR, the USG PM will route the SAR for engineering evaluation through the Technical Coordination Program to the F-15 engineering Operational Safety, Suitability, and Effectiveness (OSS&E) cognizant engineering authority. Candidate SOR judged by the USG to be qualified may be added to the MRIL and Attachment 1. In all cases, the USG PM will approve SORs based upon qualification criteria, SOR capacity planning data, and predictive analysis conducted and reported as part of the monthly reporting and performance management provisions of the contract. A summary of all SOR additions shall be reported within the MSR IAW CDRL A003.

Quality Performance/Qualified SOR The Contractor shall flow down quality management requirements to qualified sources of repair recommended to the USG for use on this contract. Qualified sources are defined as sources that have been technically evaluated by the Contractor and found to be ISO certified, are the OEM for the item, or are certified by the OEM for repair of the item, or are certified by a currently OEM approved vendor for the item, or are currently an approved supplier of repair of the item to the USG. The Contractor shall to exercise due diligence to assure that qualified SOR are identified and utilized. The Contractor shall recommend such sources that are found to be qualified by the above criteria for review and approval by the USG. USG SOR approval emphasis will be on qualifications and the objective of optimized SOR capacity. Even if an item is on the USG MRIL, the Contractor is responsible for confirming SOR qualifications by obtaining and maintaining appropriate documentation supporting the above criteria.

RRS Repair As part of management of RRS, the Contractor shall ensure repairs are properly completed by qualified vendors to technical order or factory manual specifications (as appropriate), and shall be responsible for monitoring and evaluating certification of SOR quality, cost, schedule, and performance as part of the performance management and accounting and reporting requirements. These responsibilities include any special provisions relating to Critical Safety Items (CSI) identified in Attachment 1.

If the Contractor is not the SOR for CSI items on this contract, it is responsible for the identification and use of qualified SOR. To meet quality and inspection requirements for CSI the Contractor shall ensure the qualified SOR are aware of, and in compliance with USG quality requirements for the repair of CSI. Qualified SOR, by definition, must implement CSI requirements if certified to repair such NSN. If requested by the Contractor, the USG will coordinate with the cognizant DCMA to ensure CSI NSNs are properly processed during repairs at the qualified SOR.

RRS Maintenance The Contractor shall be responsible for SOR performance of all actions necessary to return a repairable item to serviceable condition. The required repair shall be accomplished in accordance with the latest individual specific technical orders (T.O.), time compliance technical orders (TCTOs), modifications, or the manufacturer’s latest applicable manuals, drawings, specifications, and test procedures. This includes inspection, service test, or check completed end item in accordance with (IAW) the specific T.O., manufacturer’s latest applicable manuals, drawings, specifications and tests procedures to ensure it meets operational requirements. The Contractor shall ensure that upon SOR completion of final test, the vendor seal all ports or vents to prevent entry of foreign matter into the end item. Cap all electrical and avionics plugs. Ensure plugs and caps meet requirements to prevent moisture damage during handling and shipment.

Transition The Transition period for this contract will be complete no later than 90 days after contract award. The Contractor should make every attempt to transition sooner. At the completion of the transition period, the Contractor shall be fully operational IAW the PWS.

Transition Activities The Contractor will be allowed a period of transition to ensure a smooth transition and all contract requirements are in place. Activities that will be completed during the transition period include, but are not limited to: hiring any CONUS and/or OCONUS employees, initial/upfront work required to set up housing or other amenities for employees in Kingdom, establishing Source of Repair relationships, having the MIS in place and functional, have asset tracking established and locate/secure in-Kingdom facilities required.

For the transition in and out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. At the point in time in which the Contractor has fulfilled any portion of transition needs, the Contractor shall begin work. All repairable items shall be inducted by the Contractor 45 days after contract award; repair of items should begin as soon as SORs are established, but no later than 90 days after contract award. The Contractor performance measurement, identified within the Services Summary paragraph 2.0 will begin 45 days after contract award.

The soliciting of personnel for employment during their duty hours is prohibited. Included in the transition the Contractor shall obtain security checks for personnel, obtain proper identification cards and obtain line badges, email and computer accessed accounts shall be established.

Data Accessions List (DAL) The Contractor shall include provisions for supporting Government access to data identified in the DAL IAW CDRL A00A. The Contractor shall maintain a current listing of DAL artifacts available via the Management Information System (MIS).

Management Information System (MIS) The Contractor shall provide the USG access to reports that reside within a Management Information System (MIS) that shall be used to administer this contract. The MIS shall be a secure Web-based MIS, accessible 24 hours per day. Access shall be to both the USAF (to include specific USAF contractors); any information within the MIS may be shared with the RSAF personnel/POC at any point in time. Any USAF contractor granted access to the MIS shall sign a Non-Disclosure Agreement specifically covering the form, substance, and contents of the MIS. Internet access to the MIS will be restricted to only authorized users and shall be protected using encryption methods, a user identification methodology and a password.