POU_PWS_Draft_16_Jan_15.pdf

Performance Work Statement (PWS) for

Point of Use Services

OO-ALC

Hill Air Force Base, Utah

And Davis Monthan Air Force Base, Arizona

1/7/2015

TABLE OF CONTENTS

SECTION 1 Description of Services 3 SECTION 2 Management of Expendable Tools and Consumable Supplies 3 SECTION 3 Service Summary 7 SECTION 4 Reporting Requirements 8 SECTION 5 Government Owned Contractor Authorized for Use 9 SECTION 6 Program Management 9 SECTION 7 Hours of Operations 10 SECTION 8 Orientation/Transition Period 11 SECTION 9 Ramp Up Phase 11 SECTION 10 Phase-Out Plan 12 SECTION 11 Quality Assurance 12 SECTION 12 Government Observations 12 SECTION 13 Manpower Reporting 13 SECTION 14 Safety/Voluntary Protection Program Requirements 13 SECTION 15 Foreign Object Damage and Tool Control 14 SECTION 16 Security Requirements 14 SECTION 17 Data or Network Security 15 SECTION 18 Key Controls 15 SECTION 19 Environmental Controls 16 SECTION 20 Hazardous Support Material Compliance 16 SECTION 21 Materials Storage and Use 16 SECTION 22 Data Rights 17 SECTION 23 Training 17 Appendix A Acronyms and Abbreviations 18 Appendix B Applicable Regulations, Manuals, Specifications and Forms 20 Appendix C Safety 22 Appendix D Work Load Estimates-Hill/AMARG 26 Appendix E Historically 27 Attachment 1 Market Basket

1. 1. Description of Services

1.1 The purpose of this contract is to provide expendable tools and consumable supplies, for OO-ALC Complex at Hill Air Force Base (AFB), Utah and Aircraft Maintenance Regeneration Group (AMARG) at Davis Monthan AFB, Arizona. The contractor shall procure and distribute expendable tools, consumable supplies, and other required items in Government owned Point of Use (POU) machines. The contractor shall inventory and dispense POU items as required. The contractor shall use the Government supplied software to manage POU machine.

1.2 The number of POU machines will be identified at the Task Order (TO) level by location, building number, and applicable Government Representatives (GR) and machine identification number In Accordance With (IAW)PWS para 2.3.1.1. Consumable supply inventory is of the type that is typically found in an industrial product/material type catalog and identified in Attachment 1.

1.3 The Government will provide Auto Crib, Crib Master or any other Government Management

Information System (MIS) Software and support system required IAW Hill AFB or Davis Monthan AFB guidelines.

2. Management of Expendable Tools and Consumable Supplies

2.1 The contractor shall procure, stock, and manage the expendable tools and consumable supplies required in POU machines IAW TO requirements. The contractor shall provide serviceable expendable tool and consumable supplies that meet or exceed current industry standards. The contractor shall establish and maintain minimum and maximum stock levels in the POUs and shall calculate requirement based on demand, and adjust as required. The Government may request the minimum levels be increased or decreased (see PWS para 2.2.3). When the item stock level goes below the minimum stock level in a particular POU machine, a notice is sent by database software to the contractor. The contractor shall restore the stock level to a position at or above the minimum level for that bin location in one (1) business day.

2.2 The contractor shall maintain ownership of all expendable tools and consumable supplies in the

POU machines, until physical transactions of items takes place by approved users. The contractor shall perform inventory counts on each POIU machine quarterly to ensure transactions are properly accounted for. If machine count is lower than physical count (i.e. machine count 1, physical count 9) the contractor shall edit last transaction to adjust the machine count to match the physical count with no charge to the government.

2.2.1 Product Quality (All Commercial Items)

2.2.1.1 Contractor shall purchase items IAW Government specifications listed in the

Market Basket or IAW an approved Government request form (See Appendix B for reference).

2.2.1.1.1 For new items or items no longer available, the contractor shall submit military specification (Mil Spec) to the Government for approval prior to purchase and placement in the machine.

2.2.1.1.2 Product shall meet Occupational Safety & Health Administration

(OSHA) Standards as required

2.2.2 The contractor shall inspect and track the expiration date of consumable supplies that has a shelf life. Expired items shall be purged from the POU machines and replaced with items with current shelf life at no cost to the Government. Contractor shall provide list to Contracting Officer’s Representative (COR) of items with shelf life as changes accrue.

Contract Data Requirements List (CDRL 01)

2.2.3 Inventory Adds, Deletes and Changes. The contractor shall add, change, and delete items in POU machines IAW an approved Government request form (See Appendix B for reference). If the contractor is unable to obtain required items, the contractor shall notify the Contracting Officer (CO) and COR in 1 business day to provide an estimated date of delivery based on suppliers estimate. The contractor shall provide proof of order when requesting additional time to complete. (CDRL 02) Request for adds, deletes or changes of items required for expendable tools and consumable supplies on the Market Basket list will be approved and provided by the COR or Government Program Manager (PM).

2.2.3.1 Changes: The contractor shall change stock in the machines to include reconfiguration of bins sizes, update database, etc., with the requested item(s) in five (5) business days.

2.2.4. The Government may request Market Basket Items be delivered outside the POU machines. The items will be identified on the approved Government request form (See Appendix B for reference) with delivery address and Government point of contact (POC).

The contractor shall provide a receipt for the item(s) for the customer to sign and retain a copy to account for items. The receipt must contain joint signatures (GR and contractor) for inventory of items received and be included in the monthly billing. These items shall not be cannibalized from the POU machines.

2.2.4.1 Deletes: The contractor shall remove deleted items in one (1) business day. The remaining inventory shall not be billed to the Government.

2.2.4.2 Adds: Additional items not on the Market Basket List must be requested, approved and negotiated through the CO prior to adding to the POU machine.

The item will be added to the Market Basket List at the Basic contract level.

The contractor shall not stock machine until a contract modification has been signed by the CO.

2.2.4.2.1 The CO will provide to the contractor and COR the approved

Government request. The contractor shall stock the machines with the new requested items and update database in 10 business days.

2.3 Management of New POU machines, modification to existing, and projects

2.3.1 Initial Set-up of new POU machines:

2.3.1.1 The contractor shall label POU machines in the following for-mat: Building number- Group-Sequential Number (Example: 225-AMXG-001). The label must be legible with a minimum of one inch lettering. The Government will also provide the authorized user list for initial set-up. The Government will provide the contractor with historical usage for existing, including minimum and maximum stock levels, or estimates for new POU machines. The contractor shall establish the authorized user list, in the government provided database, per machine, prior to activating to include stock numbers/bin locations.

2.3.1.2 The contractor shall place e-mail contact information for POU machine support on the front of all POU machines with directions for obtaining trouble call support in 10 business days from TO award. The GR (COR, PM will be identified at TO level) name and phone number will be included with contact information.

2.3.1.3 The contractor shall have POU stocked and operational in 10 business days from award of TO. The contractor shall provide familiarization for approved users on new machines IAW para 2.4.1.2.1

2.3.2 Modification to Existing

2.3.2.1 The contractor shall relocate and restore functionality to a POU machine after Government notification on Government request form (See Appendix B for reference) from approved GR(s) in 10 business days. Relocations may include moving a POU machine several feet or to a different building utilizing contractor furnished personnel and vehicles.

2.4 Management and Maintenance Plan

2.4.1 Management

2.4.1.1 The contractor shall provide user access after receiving approved requests from a TO or GR. The Government request shall include employee name, building number, machine number, and items that access is allowed; incomplete requests shall be returned to requestor and the COR. Users will be provided access to the POU by a contractor provided bar coded tool card until POU converts to Common Access Card (CAC) capability.

2.4.1.2 The contractor shall maintain the Government provided database with all user information

2.4.1.2.1 The contractor shall provide Government users in each work area with POU machine orientation and familiarization sessions when requested by Government. Example of topics may include: general use of the POU machines, item transactions, corrections, and inoperability instructions / procedures / POCs.

2.4.1.3 The Government shall furnish the contractor a map of the POU machine locations at the time of contract award.

2.4.1.3.1 The contractor shall maintain and update the map of all POU machines when a machine is moved and provide a copy to the PM no later than the 10th business day of the month following the POU machine move. Maps and any changes made shall remain sole property of the Government (CDRL 03).

2.4.2 Maintenance Support

2.4.2.1 The contractor shall place e-mail contact information for POU machine support on the front of all POU machines with directions for obtaining trouble call support in 10 business days from TO award. The GR (COR, PM will be identified at TO level) name and phone number will be included with contact information. The contractor shall label all POU machines IAW parg.

2.3.1.1.

2.4.2.2 The contractor shall keep POU machines operational, organized, and clean and perform basic and/or preventative maintenance. Maintenance shall be IAW Original Equipment Manufacturers (OEM) manuals. Examples of these maintenance tasks are in Appendix E

2.4.2.2.1 During normal duty hours, the contractor shall arrive at the site requesting maintenance support in one (1) hour after receiving a maintenance support e-mail request.

2.4.2.2.2 Outside of normal duty hours, the contractor shall arrive at the site requesting maintenance support in two (2) hours after receiving an e-mail request from the GR.

2.4.2.3 The contractor shall provide repair parts for POU machines except as noted in paragraph 2.4.2.3.1.

The contractor shall use OEM specified parts. The contractor shall have POU machines operational in one (1) business day once notified by the GR via a trouble call e-mail or self-identified by the contractor. If the contractor is unable to obtain required items, the contractor must notify the GR to provide an estimated date of delivery based on supplier estimate; the contractor shall provide proof of order when requesting additional time to complete. The contractor shall invoice hardware against owning organization’s TO and Contract Line Item Number (CLIN).

2.4.2.3.1 The Government reserves the right to provide the contractor with parts when it is in the

Government’s best interest.

2.4.2.4 The contractor shall notify the PM by e-mail in one (1) hour when contractor identifies apparent Government abuse with a POU machine by the Group E-mail account. The contractor shall provide to the PM: machine name and description of apparent abuse. The contractor shall not make repairs to the unit until authorized by the PM.

2.4.2.5 During periods when POU machines are not operating properly and/or are unable to perform item transactions, the contractor shall manually distribute items Government personnel request. The contractor shall obtain a signed receipt of delivery from the customer or GR which shall be used for monthly invoicing. The contractor shall add these items to the end-of-month invoices.

2.4.3 POU Machines covered by Manufacturer’s Warranty

2.4.3.1 The contractor shall contact the responsible machine manufacturer or supplier for machines under warranty. POU machines under warranty shall be repaired by the provisions outlined in the warranty.

2.4.3.2 The contractor shall be responsible for manual reboot and/or remotely boot while POU machines are under warranty.

2.4.3.3 Once POU machines are no longer under warranty, the contractor shall be responsible for basic and/or preventative maintenance (Para. 2.4.2.2)

3. Service Summary (SS)

Performance Objective PWS Reference

Performance Threshold of Combined Task Orders

Contractor shall restore stock level to a position at or above the minimum level for the bin location in one (1) business day

2.1 95%-compliance to restore stock level to a position at or above minimum level with in one

(1) business day calculated monthly

Expired items shall be purged from the POU machines and replaced with items with current shelf life.

2.2.2 100% compliance

The contractor shall stock the machines with new requested items in 10 business days after contract modification has been accomplished

2.2.4.2.1 95% compliance to stock machines with new items in 10 business days calculated monthly

The contractor shall remove deleted item(s) in one (1) business day from the POU machines

2.2.4.1 No more than 1 extension to 48 hours to remove deleted items from the machines for the one (1) business day requirement monthly.

During normal duty hours, the contractor shall arrive at the site requesting maintenance support in one

(1) hour after receiving group e-mail request

2.4.2.

2.1

No more than 2 exceptions per month in one (1) hours from Group email request for on site response time upon request of maintenance support required monthly

Outside of normal duty hours, the contractor shall arrive at the site requesting maintenance support in two

(2) hours after receiving an group e-mail request

2.4.2.2.2 No more than 2 exceptions per month in two (2) hours on site response time upon request of maintenance support required monthly.

Note: Deviation is defined one instance of not complying with written Air Force, AFMC, OO-ALC & AMARG tool and equipment management instructions, policies and guidance.

4. Reporting Requirements

4.1 CDRLs:

• 01 Shelf Life Changes As Required

• 02 Proof of Order As Required

• 03 Map of POU Locations As Required

• 04 Detail Spending/Access Report 5th business day of the follow month

• 05 Total Number of Stock Out Alerts 5th business day of the follow month

• 06 Open Door No Transactions 5th business day of the follow month

• 07 Inventory Adjustments 5th business day of the follow month

• 08 Maintenance/Repair 5th business day of the follow month

• 09 Safety Plan Initial Ramp-Up Phase

10 Phase-Out Plan 90 days after contract award 11 Quality Control As Required

12 VPP Self-Evaluation Report 15 Jan of each year

4.2 Detailed Spending

4.2.1 The contractor shall run Detailed Spending/Access report and the report shall be due to the COR no later than the 5th business day of the following month. The report shall include: Date, time, machine and bin number, employee name, item number, description, quantity, unit of issue, unit cost and extension price. (CDRL 04)

4.3 Total Number of Stock Out Alerts

4.3.1 The contractor shall run a daily total number of stock out alerts per machine. Daily report shall roll in to an end-of-month report and shall be due to the COR no later than the 5th business day of the following month. The report shall include: Date, time, machine and bin number, employee number, item number, description, quantity and unit of issue.

(CDRL 05)

4.4 Open Door No transactions

4.4.1 The contractor shall run by organizations an Open Door No Transaction report daily and will roll the report into the end-of-month report. The report shall be due to the COR no later than the 5th business day of the following month. The report shall include: Date, time, user ID, first and last name, indirect RCC and message. (CDRL 06)

4.5 Inventory Adjustments

4.5.1 The contractor shall run an Inventory Adjustment report daily and will roll the report into an end-of-month report. The report shall be due to the COR no later than the 5th business day of the following month. The report shall include: Negative and positive quantity adjustments, date, time, machine and bin number, issued to, item number, description, quantity, unit cost and extension cost. (CDRL 07)

4.6 Maintenance/Repair Report:

4.6.1 The contractor shall track and report all and maintain support provided thru out the reporting month. The report shall be due to the COR no later than the 5th business day of the following month. The after-hours support report shall include the following: (CDRL 08)

4.6.1.1 Date and time e-mail was received

4.6.1.3 Name of the Government person who requested support

4.6.1.4 Building number where the service was requested

4.6.1.5 POU cabinet number(s) that is (were) experiencing problem(s)

4.6.1.6 Description of the problem(s)

4.6.1.7 Course of action(s)

4.6.1.8 Additional notes

4.6.1.9 Whether or not the issue was resolved

4.6.1.10 Time support began and ended

5. Government Owned Contractor Authorized for Use

5.1 The contractor shall have access to the necessary facilities, computers, telephones, and workspace, required for the specific contract. Any property or equipment provided to the contractor will be returned to the using organization in the same condition as received, other than normal wear and tear, after completion of the contract.

5.2 The Government retains the authority to modify or realign facilities and space provided to the contractor based on current Air Force guidelines for space utilization, mission, and personnel requirements. The Government will provide 30 days advance notification to the contractor before facilities realignment.

5.2.1 The Government will provide suitable work space to the contractor to perform tasks as outlined in the PWS. The primary allocated work locations are outlined under Appendix D. Storage and staging areas will not be provided by the Government on Hill AFB or AMARG. Request for additional space requirements must be coordinated thru the PM.

6. Program Management

6.1 The contractor shall employ personnel with the ability to operate the Government’s database software and perform POU machine maintenance tasks.

6.2 Contractor Provided Vehicles. The contractor shall furnish necessary vehicles required to handle, position and move assigned POU machines.

6.2.1 Company Name: The contractor shall display company name with one and 1 ½ inch letters on both sides of the vehicle for vehicles authorized for restricted area use.

6.2.2 Fuel/Maintenance. The contractor shall fuel contractor owned vehicles and perform all necessary maintenance. Fuel for contractor vehicles will be paid for by the contractor.

6.2.3 Vehicle Operations. The contractor shall require vehicle operators comply with licensing requirements of the state and local motor vehicle laws.

6.3 Contractor Employees

6.3.1 Any contractor employee shall be summarily and immediately removed from, or denied access to, any Government property, facility, and installation at the sole discretion of Government authority if that authority determines such action is necessary to protect or preserve Government property, safety, and security

6.3.2 The contractor shall not assign to the contract or TO performance any person including any employee of the U.S. Government if employing that person would create a conflict of interest under any law, regulation or policy of the United States Government. Additionally, the contractor shall not assign to the contract or TO performance, any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to DoD Directive 5500.7-R and any other applicable regulation or policy of the Department of the Air Force or its subordinate commands, as applicable, including but not limited to Air Force Materiel Command.

6.3.3 All Contractor Management Staff or contractor personnel shall be clearly identified as such at all times. Contractor identification shall include conversations, mail, email, teleconferences, video teleconferences, faxes, and/or other electronic communication whether with Government personnel, other contractor personnel, or with the public when supporting this contract where their status as contractor employees might not otherwise be apparent or where they might be mistaken for civil service employees. Air Force issued identification badges and any contractor badges shall be worn at or above the waistline during the individual’s duty hours when not in a production or designated Foreign Object Damage (FOD) hazard area.

7. Hours of Operation

7.1 The contractor is responsible for designating work hours for their employees but at a minimum shall be available as required by the Government according to the area assigned. This may vary depending on location, project, or event and will be consistent with the summer and winter work hours at AMARG.

7.1.1 Hours of operation applicable to Hill AFB: Normal duty hours are 0500 to 1600

Mountain Standard Time (MST), Monday through Friday, except federal holidays

7.1.2 Hours of operations applicable to AMARG: Normal duty hours are 0600 to 1530 (no Daylight Savings Time), Monday through Friday, except federal holidays. With the changing of the seasons, AMARG may alter their operational hours, to avoid peak hours of heat, to 0500 to 1430.

7.1.3 Unless otherwise required by the Government, the contractor shall not have access to

Government facilities to work federal holidays (New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day). If the holiday falls on Sunday, it is observed on Monday. If the holiday falls on Saturday, it is observed on Friday.

8. Orientation / Transition Period

8.1 The contractor shall have up to 30 days from date of TO award to ensure an orderly transition from the incumbent(s) without impact on Government operations. This transition shall be accomplished IAW the Transition Plan, which is incorporated into the contract.

8.2 The incoming contractor is responsible for all efforts and material related to transition. Prior to cutover date, the incoming contractor shall make all necessary efforts to provide a seamless transition to the user. The Transition Plan shall address how the contractor shall accomplish Ramp-Up. The contractor shall ensure all employees possess required training, qualifications, proficiency, security clearances, and satisfy all other access requirements prior to commencing TO performance following the 30-day transition period.

8.3 If applicable, the Transition Plan shall include a Staffing Plan. The Staffing Plan shall reflect strategy regarding personnel recruiting, how employees shall meet the technical requirement of this PWS, training, retention, and clearances. The Staffing Plan shall detail the process by which the contractor shall provide a workforce with current security clearances. Current security clearance is defined as valid, non-expired security clearances. If recruiting includes employees not currently employed by the contractor, the plan shall support the intent to hire.

9. Ramp Up Phase

9.1 At a minimum, the following tasks shall be accomplished in the initial ramp-up phase of the contract:

9.1.1 Upon TO award, the contractor shall implement their Transition Plan. Transition from the incumbent shall be completed no later than 30 days following TO award, as identified in the contractor’s transition plan. In the event there is new Government workload (where there is no incumbent); the contractor shall stand up operations and manning no later than 30 days following TO award. The contractor shall not exceed 60 days following TO award to provide a fully trained staff.

9.1.2 The incoming contractor shall receive familiarization from the incumbent contractor if there is a change in contractor, or the Government if there is no incumbent.

9.1.3 Participate in Post Award Conference.

9.1.4 The contractor will not be performing duties during the ramp-up period, unless they are an incumbent contractor.

9.1.5 Ensure all personnel have received all required training for courses that are not

Government only.

9.1.6 Conduct contractor Industrial Hygiene surveys.

9.1.7 Initial inventory of expendable tools and consumable supplies

9.1.8 Provide Safety Plan to the Government. (CDRL 09)

10. Phase-Out Plan

10.1 The contractor shall prepare a phase out plan for Government approval, to allow for an orderly change over at the conclusion of the contract. The phase-out plan shall be turned in to the CO/COR 90 days after contract award. The phase-out plan will address how the incumbent contractor will provide familiarization to the next contractor or organic personnel. (CDRL-10)

10.2 The incumbent contractor shall cooperate to the extent required to permit a changeover to the successful contractor or organic personnel with no disruption to Government services. With regard to the successor contractor’s access to incumbent employees, a recruitment notice may be placed in each facility.

10.3 The incumbent contractor shall ensure network access is removed for contract employees.

11. Quality Assurance/Quality Control Plan

11.1 This plan shall be provided as part of the proposal and shall be evaluated at the basic contract level. The plan shall be updated, provided, and evaluated as required. The contractor shall make appropriate corrections and modifications to the plan and obtain acceptance of the plan by the CO.

(CDRL 11).

11.2 The contractor shall establish and provide a complete contractor’s QSP to ensure the requirements of this contract are provided as specified. The contractor shall ensure quality service is maintained throughout the life of the contract.

11.3 The QSP shall reflect the contractor’s overall approach, internal management controls, processes, and procedures for reporting to the Government on identified aspects of quality issues. The plan shall identify the means by which the contractor will ensure quality effectiveness and demonstrate comprehensive management and review of data. The plan shall describe what is measured, how often it is tracked and provided, who reviews and assures that appropriate action is initiated when trends are unfavorable, who the Government will contact for contractor quality issues, what method and process is used to track and resolve issues, where reports are sent and maintained, and how often quality issues are reviewed and reported. The plan shall identify how the contractor identifies and resolves deficiencies, identifies potential improvements, and maintains and makes available to the Government, the documentation reflecting quality control inspections and any corrective actions taken. The contractor shall provide copies of all discrepancies to the PM and the COR

12. Government Observations

12.1 If a COR’s findings indicate deficiencies in performance, the COR or alternate(s) will process a Performance Assessment Report (PAR) or Corrective Action Report (CAR)

12.1.1 PARs will be used to report minor discrepancies and will be generated by the COR and sent to the contractor for corrective action. Unless an extension is granted by the COR, the contractor will have 15 business days from date of receipt to return the PAR report to the COR with a response as to cause, corrective action, and actions taken to prevent recurrence.

12.1.2 CARs will be used to report major discrepancies and will be generated by the COR AND forwarded to the CO for evaluation. If the CO determines it is appropriate, the CO will send the report to the contractor, with return receipt requested. Unless an extension is granted by the CO, the contractor normally has 30 business days from date of receipt to return the CAR report to the CO with a response as to cause, corrective action, and actions taken to prevent recurrence.

13. Manpower Reporting

13.1 The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Tool Support via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil

13.2 The Unit Identification Code (UIC) will be identified at TO Level.

13.3 Reporting inputs will be for the labor executed during the period of performance for each fiscal year (FY), which ruins 1 October through 30 September. While inputs may be recorded anytime during the FY, all data shall be reported no later than 31 October of each calendar year.

Contractors may direct questions to the Contractor Manpower Reporting Application (CMRA) help desk.

13.4 Uses and Safeguarding Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data. User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for Government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil

14. Safety/Voluntary Protection Program (VPP) Requirements:

14.1 Hill AFB, has adopted the VPP as recognized by OSHA. Consequently, VPP impacts all "applicable contractors" operating on Air Force Installations. It is the contractor's responsibility to ensure its employees and managers have a comprehensive understanding of VPP as well as full compliance with OSHA requirements. Detailed information on VPP is available on the OSHA website (http://www.osha.gov/dcsp/vpp/index.html). Contractors, whose employees work more than 1,000 hours per quarter, whether regularly involved in routine site operations or engaged in temporary projects such as service contracts, must follow the safety and health rules of the installation or VPP site. The contractor shall flow down these requirements to all subcontractors who qualify as applicable contractors under this contract.

14.2 Contractors are required to provide from their OSHA 300 information the Total Case Incident

Rate/Days Away Restricted or Transferred (TCIR/DART) rate by 15 January of each year to the CO for submission as part of the installation's annual OSHA VPP self-evaluation report. (CDRL 12)

14.3 The contractor shall ensure their employees are made aware that the performance of these services will occur in industrial areas. While the contractor will not perform duties in a marked and signed regulated area there may be contact hazards with these materials during cleanup of dust, metal shavings, etc. The contractor shall ensure proper protective measures and training is taken to protect contracted employees from these hazards.

15. Foreign Object Damage (FOD) and Tool Control

15.1 The contractor shall follow the applicable guidance in chapters/paragraphs/sections of AFI 21-101 and HQ AFMC, Hill AFB, and 309 MXW supplements to the AFI 21-101 concerning base tool, 309 AMARG local instructions and FOD control guidance daily.

15.2 The contractor shall follow control/restrictions of cell phones and personal electronic devices in critical FOD areas IAW AFI 21-101, Aircraft and Equipment Maintenance Management and Hill AFB, 309 MXW supplements and 309 AMARG local instructions as applicable.

15.3 Cloth rags are considered tools and will be controlled IAW AFI 21-101_AFMCUP_OO-ALCSUP, Aircraft and Equipment Management and 309 AMARG local instructions.

15.4 If tools, and/or equipment are lost, the contractor will report the loss to the project engineer and will initiate an AFMC Form 310, Lost/Found Item Report in one hour IAW procedures detailed IAW AFI 21-101, AFI21-102_AFMCSUP1 and 309 AMARG local instructions.

15.5 Contractors performing functions in industrial areas on the center shall have a method for controlling and accounting for all tools used. This program must be outlined in the contractor’s Quality Control Plan and must be coordinated with the respective CO or COR. All contractors working on the center shall inventory their tools at the beginning and end of each shift and at the end of each task to ensure all tools are accounted for. As a minimum, contractors shall uniquely and permanently identify all tools used for TO performance. A list of tool IDs and proof of daily inspection shall be available for COR inspections at any time during TO performance.

15.6 Minimum training of the FOD Prevention Program shall be accomplished before the start of work and will consist of the familiarization of the National Aerospace FOD Prevention Incorporated guidebook, and AFI 21-101 and AFI21-101 AFMCSUP1, OO-ALC, and 309 MXW supplements as applicable. The contractor shall provide training rosters to the COR when requested. Government provided training material issued during the initial training phase of the contract shall be given annually by the contractor to applicable employees.

15.7 Tool Control training shall be accomplished before the start of work and will consist of the familiarization of AFI 21-101 and AFI21-101_AFMCUP1, OO-ALC, 309 MXW supplements and 309 AMARG local instructions as applicable. Government provided training material issued during the initial training phase of the contract shall be given annually by the contractor to applicable employees.

16. Security Requirements:

16.1 The contractor shall comply with Department of Defense (DoD), Air Force, Hill AFB, and Davis- Monthan AFB security requirements pertaining to this contract. Contractor employees shall identify themselves by wearing government-issued ID badges displayed above the waist at all times while on Government installations.

16.1.1 Base Access/Common Access Cards (CAC)/Defense Biometric Identification Systems

(DBIDS): Shall be IAW each base security requirements and will be identified at TO Level

16.1.2 Security Violation: Should a security violation occur, the contractor shall report the violation it IAW each base security requirements and will be identified at TO Level

16.2 Security Training:

16.2.1 Contractor employees who have access to Hill AFB and Davis-Monthan Air Force Base, Government facilities, or critical information shall be trained annually on Operations Security (OPSEC), and security education and motivation in 90 days after initial assignment of the contract IAW AFI 10-701. Operations Security (Complete reference Appendix B).

16.2.2 Contractor employees shall be trained and attend refresher sessions in the areas of

Counterintelligence and Critical Information. Operations Security (DLAI 5200.13, DLA Operations Security (OPSEC) Program, Enclosure 3, OPSEC Planning Guidance.

17. Data or Network Security

17.1 The contractor shall be responsible to meet security requirements for access to the base network for Hill AFB and Davis-Monthan AFB.

17.2 For those contractor employees who require Government computer access only, a National

Agency Check with written Inquiries (NACI) must be accomplished through the Government.

17.3 Contractor employees requiring a government provided e-mail account shall complete initial and annual Information Assurance Awareness training IAW AFI33-200, Information Assurance Management and AFI 33-152 User Responsibilities and Guidance for Information System. Interim access may be granted by Designated Approving Authorities only after submission of the NACI and favorable finger print determination has been received by the applicable security manager.

18. Key Control

18.1 The contractor shall establish and implement methods of ensuring that keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized personnel. The contractor shall not duplicate any key/keycard issued by the Government. The contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

18.2 The contractor shall immediately report any occurrences of a lost or duplicated key/cards to the

CO, COR and facility manager.

18.3 In the event key(s), other than master keys, are lost or duplicated, the contractor shall, upon written direction of the CO, rekey or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform rekeying. When the replacement of locks or rekeying is per-formed by the Government, the total cost of rekeying, or the replacement of the lock or locks shall be deducted from the payment due the contractor. In the event a master key is lost or duplicated, locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due the contractor.

18.4 The contractor shall prohibit the use of keys issued by the Government by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor’s employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the CO.

19. Environmental Controls

19.1 Compliance with laws and regulations: The contractor shall be knowledgeable of and comply with applicable interstate, federal, state, and local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the CO pursuant to notice requirements and negotiate a modification to the contract.

19.2 The contractor shall ensure their employees are made aware that the performance of these services will occur in industrial areas. The industrial complex at Hill AFB has the potential to expose workers to hazardous materials which may include, but is not limited to, hexavalent chrome, cadmium, beryllium, lead, and others. While the contractor shall not perform duties in a regulated area, where exposure is expected to exceed the permissible exposure limits set by the Occupational Safety and Health Administration (OSHA) 29 Code of Federal Regulations (CFR) 1910 Subpart Z, Toxic and Hazardous Substances there may be contact hazards with these materials. The contractor shall ensure proper protective measures and training is taken to ensure contracted employees are protected from hazards. The 75th Air Base Wing (ABW) Bio- Environmental Engineering Flight produces Bio Surveys of these areas which will be made available upon award.

20. Hazardous Support Material Compliance

20.1 The contractor shall store, maintain, and label any hazardous materials used by the contractor for cleaning and maintaining serviceability of tools in any tool issue center IAW OSHA standards and applicable guidance.

20.2 Any material or item deemed hazardous material IAW AFI 32-7086, Hazardous Material

Management shall not be issued from a POU machine.

21. Materials Storage and Use

21.1 The contractor shall follow manufacturer’s guidelines and professional recommendations for humidity, temperature, cleanliness, and materials handling, storage, and disposal. This may include hazardous waste and/or materials. The contractor shall work with and dispose of various hazardous materials (HAZMAT) IAW AFI 32-7086, Hazardous Material Management, AFI 32-

7042, Waste Management, AFMC and base supplements, and locally developed operating instructions. The Government supervisor will provide the contractor employees access to obtain the Material Safety Data Sheet (MSDS), inform the contractor of how to obtain HAZMAT in the work area, how to detect the presence of a chemical release, and local disposal procedures. The MSDS will be maintained on file IAW OSHA 29 CFR 1910.1200, App D and shall be available to employees for review of safety and health information. The contractor shall have a hazardous communication program developed and implemented, IAW OSHA 29 CFR 1910.1200, to inform employees of potential hazards if and when chemicals are used, inform their employees of the labeling system, ensure their employees are trained on how to read a MSDS, that the MSDS is available for their review, safety, and health information, and to determine proper PPE requirements.

22 Data Rights

23.1 The Government shall have all rights to data, reports and tool templates designed, collected, or created during the period of performance of this contract.

23 Training

23.1 The contractor shall ensure contractor employees attend/complete annual requirements for mandatory Government training. Mandatory training may be classroom and/or web-based. The contractor shall ensure mandatory training is completed in timeframes designated by the Government.

23.1.1 The contractor shall ensure that contractor employees complete mandatory training for issuance of CAC cards IAW AFI 31-50, Personnel Security Program Management and related Air Force and local supplements.

23.1.2 The contractor shall ensure that contractor employees complete mandatory local security and safety training in timeframes designated by the Government IAW Air Force guidance and local policies, AMARG Emergency Procedures, Force Protection, and Security Briefings.

Course Name Type Training Initial

Requirement Annual

Requirement Personnel Requiring Training

Foreign Object Damage (FOD) Computer Based, (Training Scheduling System (TSS))

X (3 Hours) X (.50 Hour) All

Security Computer Based, (Training Scheduling System (TSS))

X (1 Hour) X (1 Hour) All

Controlled and Restricted Area Security Manager Office X (1 Hour) X (1 Hour) All DoD Information Assurance Awareness (Information Protection, Force Protection, Human Relations, and Suicide Awareness)

Computer Based (Advanced Distributed Learning Services

(ADLS))

X (2 Hours) X (2 Hours) All with

CAC

OPSEC Computer Based, (Training Scheduling System (TSS))

X (1 Hour) X (1 Hour) All

Fire Safety and Prevention Computer Based, (Training Scheduling System (TSS))

X (1 Hour) X (1 Hour) All

Flight-Line Drivers Training Computer Based and Classroom

X (8 Hours) X (2 Hours) TBD by the contractor

Trafficking In Person Computer Based, (Training Scheduling System (TSS))

X (1 Hour) X (1 Hour) All

NOTE: Applicable training, listed above will be given through the Center Training Office at HAFB and AMARG at no expense to the contractor. The contractor shall ensure all employees receive required training listed above.

Training list is not all conclusive and additional training may be required. Course names may change as training course are updated. The contract shall keep a file up to date on all required training.

24 Mission Critical Requirements

24.1 DODI 3020.37, Continuation of DoD Contractors Services During Crisis; the contractor shall perform all operations in the their entirety IAW current PWS during a crisis or state of national emergency IAW DFARS Subpart 237.73 and DFARS Clause 252.237-70249(b)(2).

3.

APPENDIX A

ACRONYMNS AND ABBREVATIONS

ACO Administrative Contracting Officer ADLS Advanced Distributed Learning Services AF Air Force AFB Air Force Base AFI Air Force Instruction AFMC Air Force Material Command AFMCI Air Force Material Command Instruction AMARG Aerospace Maintenance and Regeneration Group AMSO Acquisition Management Support Office ANSI American National Standards Institute ACO Administrative Contracting Officer ASO American Standards Organization CA Contract Administrator CAC Common Access Card CBT Computer Based Training CDRL Contract Data Requirements List CLIN Contract Line Item Number CM Contract Manager CMRA Contractor Manpower Reporting Application CO Contracting Officer COR Contracting Officer Representative DART Days Away / Restricted or Transfer Rate DOD Department Of Defense FO Foreign Object FOD Foreign Object Debris/Damage FY Fiscal Year GR Government Representative HAFB Hill Air Force Base HAZMAT Hazardous Materials IAW In Accordance With ISO International Standards Organization Mil Spec Military Specification MIS Management Information System NAC National Agency Check NACI National Agency Check with written Inquiries OEM Original Equipment Manufacture OO-ALC Ogden Air Logistics Complex OPSEC Operations Security OSHA Occupational Safety and Health Act PM Program Manager POC Point of Contract POU Point of Use PPE Personal Protective Equipment PWS Performance Work Statement

RCRA Resource Conservation and Recovery Act SS Service Summary SSBI Single Scope Background Investigation TCIR Total Case Incident Rate TCM Tool Control Manager TMDE Test Measurement and Diagnostic Equipment TO Task Order TSS Training Scheduling System UIC Unit Identification Code VPP Voluntary Protection Program

APPENDIX B

APPLICABLE REGULATIONS, MANUALS, SPECIFICATIONS and FORMS

The contractor shall perform in accordance with all such referenced directives, regulations, manuals, pamphlets, instructions, and other guidance as may be revised, supplemented, or amended at the government’s discretion. The contractor shall implement all revisions, supplements or amendments that result in no change in contract price. Any identified increase or decrease in cost performance shall be forwarded to the CO for approval.

Publication Name Date Applicable Chapter PWS Paragraph

AFI 91-203

Air Force Consolidated Occupational Safety Instruction

15 Jun 2012

(AFGM3, 19

Aug 2014

14.1, 14.4, thru 14.4.2.16.1

14.4.7 thru 14.4.7.1, 14.4.10 Thru 14.1.10.2

14.1

AFI 21-101_AFMCSUP1

Aircraft and Equipment Maintenance Management

25 Apr 2014 (w/AFGM 2014-02, 11 Apr 2014

Chapter 1 15.1

AFI 21-101_AFMCSUP1

Aircraft and Equipment Maintenance Management

25 Apr 2014 (w/AFGM 2014-02, 11 Apr 2014

Chapter 10 15.3, 15.4, 15.7

AFI 21-101_AFMCSUP1

Aircraft and Equipment Maintenance Management

25 Apr 2014 (w/AFGM 2014-02, 11 Apr 2014

Chapter 14 15.6

AFI 10-701

Operations Security

8 Jun 2011 5.2.4 16.1, 16.2.2

AFI 33-200

Information Assurance Management

28 Dec 2008 (w/Chg 2, 15 Oct 2010)

Para 3.39 17.3

AFI 33-152

User Responsibilities and Guidance For Information Systems

Chapter 2 17.3

AFI 32-7086

Hazardous Material Management

1 Nov 2004 (Incorp Chg 1, 5 June 2014

2.4 22.1

AFI 32-7042

Waste Management

22.1

AFI 31-501

Personnel Security Program Management

27 Jan 2005 3.27.3.1 24.1.2

FORMS

Name PWS Paragraph

309MXW 203B

Point of Use Add, Change, Delete Approval Form

2.2.1.1, 2.2.4, 2.2.4.1.1 2.3.2.1

AFMC Form 10 Lost/Found Item Report

15.4

APPENDIX C

OGDEN AIR LOGISTICS COMPLEX

UNITED STATES AIR FORCE

HILL AIR FORCE BASE, UTAH 84056

SAFETY, FIRE PROTECTION AND HEALTH SPECIFICATION

INDUSTRIAL SAFETY REQUIREMENTS

TYPE WORK: POINT OF USE MACHINES

Hill Air Force Base (HAFB), Utah

And Aerospace Maintenance and Regeneration Group (AMARG) Air Force Base (AFB) at Davis-Monthan, Arizona

PREPARED BY:

Tim Helms, OO-ALC/SE, DSN 586-6038

Jeffery D. Harder, 309 AMARG/CC-SE, DSN 228-8560

Control Number: TH141207

SECTION I - GENERAL REQUIREMENTS

A. Safety Program Requirements.

The contractor will implement a safety program plan that ensures protection of Government personnel and property.

The program will consist of, as a minimum:

1. Mishap reporting, as defined in paragraph B1 below.

2. A Safety Plan shall be submitted in the 30 day Orientation/Transition Period that addresses, as a minimum, the subjects listed in Section II –Specific Requirements, and will be used during the performance of the work described in the contract. The Safety Plan will be accepted by OO-ALC/SE (Safety Office) (copy for joint approval by 309 AMARG/CC-SE) prior to commencement of any work described in this contract. (CDRL 09)

3. Routine and recurring surveillance to ensure the safety requirements of this contract are enforced.

4. Competent personnel to provide surveillance of the Safety Plan.

5. Identification of segregated work site locations for operations that cannot be co-mingled with general industrial operations and the process for ACO approval of operations and changes at these specific sites.

6. All contractor personnel shall be trained and qualified to perform their duties safely.

7. The contractor shall include a clause in all subcontracts requiring the subcontractors to comply with the safety provisions of this contract, as applicable.

B. Mishap Notification

1. The contractor shall notify OO-ALC/SE (801-586-6038) or the Hill AFB Command Post (801-777- 3007) after normal duty hours, and the designated Government Representative (GR), i.e., the ACO, PCO, or DCMA COR (Contracting Officer's Representative) in one (1) hour of all mishaps or incidents at or exceeding $2,000 (material + labor) in damage to DOD property entrusted by this contract, even if the government is wholly or partially reimbursed. This notification requirement shall also include physiological mishaps/incidents. A written or email copy of ALL the mishap/incident notification shall be sent in three calendar days to the GR, who will forward it to OO-ALC Safety. For information not available at the time of initial notification, the contractor shall provide the remaining information no later than 20 calendar days after the mishap, unless extended by the ACO.

1.1 (AMARG Specific) The contractor shall notify AMARG Control ((520) 228-8777) on all mishaps

(injury & damage) who in turn will notify 309 AMARG/CC-SE ((520) 228-7110/8363/8512/8560) during and after normal duty hours, and the designated Government Representative, i.e., the ACO, PCO, or QAE in one (1) hour of all mishaps or incidents. This notification requirement shall also include physiological mishaps/incidents.