ATTACHMENT_5_VTC.pdf

ATTACHMENT 5

52.212-2 -- EVALUATION -- COMMERCIAL ITEMS

(Oct 2014) (IAW 12.602(a))

EVALUATION METHODOLOGY:

The overall evaluation methodology will be Lowest Price Technically Acceptable in accordance with FAR 15.101-2, as supplemented. Technical tradeoffs will not be made and no additional credit will be given for exceeding acceptability. Award will be made to the acceptable Offeror with the lowest evaluated cost or price, which is deemed responsible in accordance with FAR 9.104 and whose proposal conforms to the solicitation requirements.

The Government will select the best value based on the evaluation criteria divided into two factors:

Technical Capability, and Cost/Price. Technical Capability will be assessed utilizing, Table 1. Technical Ratings to determine acceptable or unacceptable based on demonstrated technical expertise and management approach to clearly meeting the requirements of the PWS. Acceptable – Clearly meets all specified technical capability requirements necessary for acceptable contract performance. Unacceptable

- Fails to clearly meet one or more specified technical capability requirements. Proposals with an unacceptable rating are considered not awardable. Technical acceptability and Cost/Price will be considered equal.

Factors and Sub factors Instructions to Offerors Evaluation Criteria

PWS

paragraph reference

Factor 1. Technical Approach: The approach the quoter proposes to meet the Video Teleconferencing (VTC) Maintenance Support Services PWS requirements.

Sub factor 1.1 Polycom Platinum Partner

Describe the Offeror’s approach to obtain Polycom Platinum Provider Certification.

Offeror’s process identifies that they are an active Polycom Platinum Provider as validated by a Polycom Platinum Provider Letter or the Polycom Website.

All Applicable

PWS

Paragraph Section 1.2

Sub factor 1.2 DoD Software System Updates.

Describe the Offeror’s approach to ensure DoD approved Software are realized w/o additional charges

Offeror’s process details how they will engage with the appropriate DoD entities to ensure only DoD approved S/W is installed and updated.

All Applicable

PWS

Paragraph Section 2.1.1

Sub factor 1.3 Provide Telephone support to diagnose, configure, and troubleshoot the HDX 7000 Series VTC

Describe the Offeror’s approach to providing manageable and efficient technical phone support to diagnose, configure and troubleshoot the HDX 7000 Series VTC.

Offeror’s process details the action steps required to manage and provide technical support to diagnose, configure, and troubleshoot the Polycom HDX 7000 Series

VTC.

All Applicable

PWS

Paragraph Section 2.1

Sub factor 1.4 Provide online 24/7 portal registration, license lookup, product document and software downloads.

Describe the Offeror’s approach to providing online 24/7 portal registration, license lookup, product document and software downloads.

Offeror’s process details their workflow required to provide 24/7 portal registration, license lookup, product documentation and software downloads as appropriate.

All Applicable

PWS

Paragraph Section 2.1

Factor 2. Cost/Price: Price Proposal

Cost/Price will be evaluated for reasonableness, balance and completeness. Because this is a Firm Fixed Price contract, the Government will not evaluate supporting cost data unless only one (1) proposal is received.

In accordance with FAR 15.403-1(b) and FAR 15.403-3 (a), information other than pricing data may be required to support price reasonableness or realism in the absence of competition. Information shall be provided in accordance with FAR 15.403-5. If, after receipt of the proposals, the contracting officer determines that there is insufficient information available to determine price reasonableness and none of the exceptions in FAR 15.403-1 apply, the Offeror shall be required to submit informal pricing data.

Price must be complete, balanced and reasonable.

ATTACHMENT 5