Attach_1_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

LINGUIST AND ANALYST SUPPORT SERVICES

25TH AIR FORCE (25 AF)

29 July 2016

1 DESCRIPTION OF SERVICES

1.1 INTRODUCTION

1.2 BACKGROUND

1.3 SCOPE

1.4 PERIOD OF PERFORMANCE

2 SPECIFIC TASKS

2.1 GENERAL

2.2 LINGUIST SKILLS

2.3 GOODFELLOW INSTRUCTOR REQUIREMENTS

2.4 ANALYST GENERAL SKILLS

2.5 MANAGEMENT

2.6 RELATIONSHIPS

3 SERVICES SUMMARY (SS)

4 GOVERNMENT FURNISHED PROPERTY AND SERVICES

4.1 SERVICES

4.2 FACILITIES

4.3 EQUIPMENT

5 GENERAL INFORMATION

5.1 CONTRACTOR IDENTIFICATION IN THE GOVERNMENT WORKPLACE

5.2 INDUSTRIAL SECURITY

5.3 PHYSICAL SECURITY

5.4 PRIVACY ACT

5.5 LOCATION(S) OF WORK

5.6 HOURS OF OPERATION

5.7 CONSERVATION OF UTILITIES

5.8 CONTRACTOR MANPOWER REPORTING

5.9 SAFETY REQUIREMENTS

5.10 CONTRACTOR PERSONNEL TRAINING

5.11 KICK-OFF MEETING AND PERIODIC PROGRESS MEETINGS……………………………..16

5.12 CONTRACTOR TRAVEL…………………………………………………………………16

5.13 DELIVERABLES

APPENDIX A - ACRONYMS AND ABBREVIATIONS LIST

APPENDIX B - ESTIMATED WORKLOAD DATA

APPENDIX C - APPLICABLE PUBLICATIONS & INSTRUCTIONS

1 DESCRIPTION OF SERVICES

1.1 Introduction

This is a non-personal services contract. The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. The contractor shall manage its employees and guard against any actions that are of the nature of personal services, or give the perception of personal services. The contractor shall notify the

Contracting Officer (CO) immediately if they perceive any actions constitute personal services.

These services shall not be used to perform any Inherently Governmental Functions.

1.2. Background

The 25 AF’s 55th Wing, 70th and 480th Intelligence, Surveillance, and Reconnaissance (ISR)

Wings, the 361st ISR Group and the 24 AF’s 67th and 688th Cyberspace Wings (CW) play a primary role in supporting the Warfighter by providing near real-time intelligence and cyberspace intelligence to National decision makers and theater and combatant commanders with 1N3 Ground

Linguists and 1A8 Airborne Linguists.

1.3. Scope

The contractor shall provide personnel, equipment, tools, materials, supervision and other items and services required to provide foreign language linguist and analyst services in support of United

States (U.S.) Forces operations. The Requiring Activity (RA) for this contract is the 25 AF. This

Performance Work Statement (PWS) describes the tasks and capabilities required to provide technical support of intelligence collection to the identified entities and other AF, Department of

Defense (DoD) and Government agencies. This support will complement the existing military and civil service work forces.

1.4. Period of Performance

1.4.1. The period of performance shall be for one (1) Base Year of 12 months and three (3) 12-month option years.

2 SPECIFIC TASKS

2.1. General

2.1.1. If the Government identifies deficiencies, the contractor shall take corrective action within five (5) working days.

2.1.2. The contractor shall perform all phases of collecting, interpreting, translating, and performing analysis of mission data. The contractor shall provide support as language mentors and trainers. The contractor shall furnish the required management, technology and personnel required to provide the requested linguist support as specified in this PWS.

2.1.3. The contractor shall provide linguists to serve in a Language Analyst workrole as defined by United States Cyber Command (USCC) assigned to Cyber Mission Forces (CMF); the contractor shall meet National Security Agency (NSA) Associate Director for Education and

Training (ADET) training and certification requirements identified for USCC battle-rostered cyber work roles. The contractor shall provide, ADET equivalent commercially available training in

Internet technology, telecommunications fundamentals, wireless technology, network technology and network analysis.

2.1.4. The contractor shall ensure all linguists serving at NSA sites complete ADET courses.

These will be at the government’s expense to include:

- Cyber Awareness Challenge

- Elements of Classification and Marking

- NSA/CSS Intelligence Oversight Training

- OPSEC Fundamentals

- Overview of Signals Intelligence Authorities

- United States Signals Intelligence Directorate (USSID) SP0018 Training Analytic Personnel

- USSID SP0018 Training for Technical Personnel

2.1.5. The contractor shall provide linguistic and analytic support services during normal hours of operation for the assigned location. Work shifts shall be eight (8) hours per day for all task orders.

However, 24 hours per day, seven (7) days per week coverage may occasionally be required (i.e.

support for real world events).

2.1.6. The contractor shall provide a work force possessing the expertise, knowledge, and training to satisfactorily perform the services required by this contract. The contractor shall provide 85 percent of the linguists by the contract award date and 100 percent within ninety (90) days of the award date. Approximately ten (10) percent of the linguists (15) will support CMF. Some training is unit specific and will be provided by the Government at the unit. The contractor shall provide comprehensive linguistic and analytic services in designated target languages in support of U.S.

forces and agencies. The contractor shall evaluate and recommend the latest technology tool sets to support linguists with the accomplishment of mission requirements quarterly. This shall include, but is not limited to, technology enhanced training environments, software translation tools, e-learning and video teleconferencing teaching methodologies. The contractor shall conduct mission operations, operations training, cryptologic language training at designated locations and via technology enabled systems such as e-learning. (A001)

2.2 Linguist Skills

2.2.1. The contractor shall provide linguist services in accordance with (IAW) the categories and languages identified. The contractor shall meet the prescribed qualifications and requirements for each of those categories and languages.

2.2.2. CAT II and III linguists shall have and maintain a minimum proficiency in the target language Interagency Language Roundtable (ILRT) level 3 in listening and reading. The contractor shall have an advanced working proficiency in English, ILRT level 2+, based on the current Defense Language Proficiency Test (DLPT) version for each specific language or the commercial equivelant language test that meets ILRT standards. If the Government has concerns about a contractor’s performance, the contractor shall provide a copy of contract linguist DLPT scores for each specific language. The Government may require the contractor to complete periodic DLPT testing. The DLPT testing will be provided by the Government. If the linguist is unable to maintain an ILRT Level 3 proficiency, the Government will no longer consider them qualified. Exceptions to this requirement will be considered on a case by case basis.

2.2.3. The contractor shall write and speak in clear and concise grammar and pronunciation of the

Specified Contract Required Language (SCRL) and conduct training of the same.

2.2.4. The contractor shall provide idiomatically correct translations of non-technical material using correct syntax and expression from English to the SCRL(s) or vice versa and conduct training of the same. (A001)

2.2.5. The contractor shall conduct consecutive and accurate translations and interpretations of on-going conversations and activities and conduct training of the same. (A001)

2.2.6. The contractor shall provide fully qualified personnel with the following expertise and knowledge:

2.2.6.1. Linguist General Skills. The contractor shall furnish fully qualified personnel with the following minimum skills:

- Concurrent interpretation, into, from and between the required language(s);

- Daily written translation of general and technical material into and from

English/SCRL;

- Interpret aptitude, maintenance of integrity and meaning of material;

- Produce transcription of aural SCRL language material into written form;

- Write and speak in clear and concise grammar to and from the required

SCRL;

- Provide the cultural and ethnic context of their translations and interpretations and advise the supported commanders and organizations on the cultural and ethnic significance of statements, conversations, situations, documents;

- Ancillary professional skills

- Communicate in English using clear and concise grammar;

- Perform daily traffic analysis and provide associated reports;

- Recognize reportable information and initiate appropriate reporting vehicle utilizing correct format;

2.3. Goodfellow Instructor Requirements

2.3.1. In addition to 2.2.6.1, per AETCI 36-2202 and the Community College of the Air Force

(CCAF) Policies, Procedures, and Guidelines (PPG) the contractors who teach CCAF courses shall have a minimum of an associate's degree prior to being hired. It is preferred the associate degree be in the discipline they are teaching, but if the degree is not in that discipline, the degree shall be augmented with documentation reflecting their expertise in that discipline such as work experience. In addition to the degree requirement, instructors shall have the appropriate academic preparation or some academic preparation along with work experience related to the discipline.

2.4. Analyst General Skills

2.4.1. The contractor shall furnish fully qualified personnel with the following minimum skills:

- Communicate in English using clear and concise grammar;

- Perform daily traffic analysis and provide associated reports;

- Recognize reportable information and initiate appropriate reporting vehicle utilizing correct format;

- Knowledge of Air Expeditionary Force (AEF) operations and procedures

- Meet the prescribed qualifications and requirements for various specified contract target areas world wide

2.4.2. The contractor shall perform the following tasks; however, this PWS does not delineate every subtask required. Subtasks shall be delineated at the task order level:

2.4.2.1. The contractor shall provide extensive linguistic and analytical services for targeted languages and areas for support to U.S. Forces.

2.4.2.2. The contractor shall provide translation services for documents from the required language SCRL(s) into English or from English into the SCRL(s). The contractor shall produce written documents such as transcripts, reports (IAW established unit checklists and timelines), posters and signs. The contractor shall provide these deliverables to Government’s Contracting

Officer Representative (COR) at the local unit. (A001)

2.4.2.3. The contractor shall provide cryptologic language and global mission related training to military forces to include all linguist professionals as outlined in section 2.2.6.1. of this PWS.

2.4.2.4. The contractor shall provide training using existing global and cryptologic language training curriculum and materials.

2.4.2.5. The contractor shall develop new global and cryptologic training materials and curriculum where none exist. The contractor shall coordinate the development and submission of these materials with the COR. The contractor shall coordinate with the COR for content development. The contractor shall ensure all developed submissions are cleansed of active content and scanned for malicious software. All submissions shall be converted to Government specified formats. The contractor shall centrally store all submissions and ensure submissions are presented to the COR electronically for review and coordination. The final submission shall be made available for Government use. All final developed materials and documents shall become the property of the Government. For reporting and accounting purposes, the contractor shall at a minimum, provide the following data upon COR request: Provider, Language, Country, Dialect, Level, Genre, Format, Length, Source, Description, Copyright, Notes, File Name, COR, Initials. (A002)

2.4.2.6. The contractor shall deliver consistent, repeatable access to approved training using

Advanced Distributed Language (ADL) technologies and emerging language acquisition technologies. The contractor shall post Government approved training materials to provide consistent, repeatable remote access to these materials. (A002)

2.4.2.7. The contractor shall track student training, provide reports on student training and use of on-line training materials. (A001)

2.4.2.8. The contractor shall integrate all previously developed training into current training modules. The contractor shall provide training for multiple users in a technology enhanced environment (i.e. TEC-2 Language Classrooms and Language Labs).

2.4.2.9. The contractor shall deploy and integrate new Defense Language Institute Foreign

Language Center (DLIFLC) curriculum and materials as they become available for use.

2.5. Management

2.5.1. The contractor shall provide support to the following functional areas in performance of this requirement:

2.5.1.1. Program Management - the contractor shall designate a Program Manager (PM) for this requirement. The PM shall be the primary interface between the contractor and the COR for the performance of this contract. Due to the size of the contract, the contractor may designate a Deputy

PM (DPM). The PM shall report to the COR all instances and situations that are out of the norm

(i.e. security violations) within 24 hours of the occurrence via email or phone.

2.5.1.2. Language Content Management - the contractor shall provide Language Content

Management support. The contractor shall be the direct interface between 25 AF Command

Language Program Managers (CLPMs) and the contractors on all matters related to documentation of training into personnel records or management systems, management of AF

CLPs, evaluation of training requirements, language training and training technology and methodologies for this contract. The contractor shall conduct language training and apply technology integration. The purpose of this training is to increase Cryptologic and Language learner strategies through the employment and integration of new training technologies and capabilities. (A001, A002)

2.5.1.2.1. The contractor shall work closely with the 70 and 480 ISRWs, 55 WG and the 361

ISRG to implement a quality proposal to provide Linguist Services and Training Support practices. The contractor shall ensure integration and implementation of required Career Field

Education and Training Plan (CFETP) and Job Qualification Standard (JQS) line items into training resources for both 1N3 and 1A8 language analysts. The contractor shall ensure local on-the-job training (OJT) requirements are met and provide oversight of contract language trainers’ performance and adherence to standards while creating or conducting training. The contractor shall work closely with the Government team and shall concentrate on the efforts associated with this contract and collaborate with the training and technology requirements which are currently filled by other contract requirements. The contractor shall propose new strategies and techniques with potential command-wide applications that may integrate new training technologies and capabilities to include Distributed Learning and E-Learning; Web-based learning language programs and on-line language testing for tactical applications; and the use of language software tool evaluations to support customers’ language needs via weekly meetings.

2.5.1.3. Training Management and Command Language Program Management (CLPM) - the contractor shall provide training management support. The contractor shall be the direct interface between 25 AF and other contractors on all matters related to local documentation of training, evaluation of training and training requirements. The contractor shall provide support as the unit’s alternate CLPM to access and manipulate databases in coordination with the Government.

The contractor shall ensure integration and implementation of required CFETP and JQS line items into training for both 1N3 and 1A8 language analysts. The contractor shall create the

CLPM Newsletter on COR assigned quarterly topics. (A002, A003)

2.5.1.4. Training Management Direct Support Operations (DSO) - the contractor shall interface with other contractors on matters related to local documentation of training, evaluation of training and training requirements. The contractor shall ensure integration and implementation of required CFETP, JQS line items and Cryptologic Skills Proficiency (CSP) requirements into training for 1A8 language analysts. The contractor shall ensure local OJT requirements are met as established in the JQS and provide oversight of contract language trainers’ performance and adherence to standards. (A002)

2.5.1.5. Training Management COMPASS CALL - the contractor shall interface with other contractors on matters related to local documentation of training, evaluation of training and training requirements. The contractor shall ensure integration and implementation of required

CFETP, JQS line items and CSP requirements into training for 1A8 language analysts. The contractor shall ensure local OJT requirements are met as established in the JQS and provide oversight of contract language trainers’ performance and adherence to standards. (A002)

2.5.1.6. Language Instruction - the contractor shall provide language instructors to instruct in languages identified in the contract. The contractor shall provide formal instruction in all four

(4) language modalities – listening, speaking, reading and writing up to an ILR level 3. (A002)

2.5.1.7. Training Management (Tactical Air Support). The contractor shall interface with other contractors on matters relating to local documentation of training, evaluation of training and training requirements related to Tactical Air Support Operator cryptologic language training.

The contractor shall ensure integration and implementation of required CFETP, JQS line items and CSP requirements into training for 1A8 language analysts. (A002)

2.6. Relationships

2.6.1. The contractor shall take immediate action to resolve violations of the prohibition on unprofessional relationships. Specifically, contractor shall understand the following:

2.6.1.1. Professional Relationships. Professional relationships include faculty, staff, trainees, and students. Personnel in each category are encouraged to communicate freely regarding their careers, classroom performance, duties, and missions. This type of communication enhances performance, morale, and discipline and improves the training environment. At the same time, it preserves proper respect for authority and focuses on the mission.

2.6.1.2. Unprofessional Relationships. Unprofessional relationships include relationships involving faculty, staff, trainees, and students. Whether pursued on or off duty, relationships are unprofessional when they detract from the authority of superiors or result in (or reasonably create the appearance of) favoritism, misuse of office or position, or the abandonment of organizational goals for personal interests. Unprofessional relationships include relationships between contractor personnel and military personnel or civilians.

2.6.2. Contractor faculty and staff shall:

2.6.2.1. Ensure their relationship with any trainee or student, or member of the immediate family of any trainee or student, is professional and impartial, as follows:

2.6.2.2. The duty to maintain a professional relationship with trainees or students shall continue throughout the entire period of training or instruction received by trainees and students. This duty applies regardless of the existence of a direct relationship between a faculty or staff member and a trainee or student.

2.6.2.3. Not establish, develop, attempt to develop, or conduct a personal, intimate, or sexual relationship with a trainee or student, or member of the immediate family of a trainee or student.

This includes, but is not limited to, dating, handholding, kissing, embracing, caressing, and engaging in sexual activities. Prohibited personal, intimate, or sexual relationships include unprofessional relationships conducted in person or via cards, letters, e-mails, telephone calls, instant messaging, video, photographs, or any other means of communication.

2.6.2.4. Not establish a common household (that is, share the same living area in an apartment, house, or other dwelling) with a trainee or student, or member of the immediate family of a trainee or student. This prohibition does not extend to situations where military operations reasonably require the sharing of living accommodations.

2.6.2.5 Not use their grade or position, threats, pressure, or promise of return of favors or favorable treatment in an attempt to gain sexual favors from a trainee or student.

2.6.2.6. Not make sexual advances toward, or seek or accept sexual favors from, a trainee or student, or member of the immediate family of a trainee or student.

2.6.2.7. Not solicit donations (other than for official Air Force campaigns) from a trainee or student, or member of the immediate family of a trainee or student.

2.6.2.8. Not gamble with a trainee or student, or member of the immediate family of a trainee or student.

2.6.2.9. Not lend money to, borrow money from, or otherwise become indebted to a trainee or student, or member of the immediate family of a trainee or student.

2.6.2.10. Not develop, attempt to develop, establish, or carry on a personal social relationship with a trainee or student.

2.6.2.11. Not attend social gatherings or frequent clubs, bars, or theaters on a personal social basis with a trainee or student.

2.6.2.12. Not provide alcohol to, or consume alcohol with, a trainee or student on a personal social basis.

2.6.2.13. Not accept the personal goods of a trainee or student for storage or any other reason.

3 SERVICES SUMMARY (SS)

3.1. The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The Services Summary (SS) provides information on contract requirements and the expected level of contractor performance to be successful. These thresholds are critical to mission success. Procedures as set forth in the applicable Inspection clause in the contract will be used to remedy all deficiencies. The

Government retains the right to inspect any item included in the contract.

Performance Objective

PWS PARA

Performance Threshold

SS # 1.

The contractor shall produce on-line transcripts and off-line

(verbatim) transcripts as specified in the PWS.

2.2.

2.4.

No more than one (1) validated complaint from the unit per month.

SS # 2

The contractor shall produce quality analysis and reports.

Each report shall contain relevant information to the subject and be accurately prepared and presented

2.2.

2.4.

No more than one (1) validated complaint by COR per month. No more than one (1) revision per report. Final shall include all changes.

SS # 3

The contractor shall develop training curriculum and materials; Provide new curriculum and materials to the

Government for approval.

2.4.2.3 –

2.4.2.6

No more than two (2) revisions after initial Government review. Final shall contain all revisions and recommendations. Conduct and provide training IAW approved curriculum, materials and plan.

SS # 4

The contractor shall remove staff determined to be not viable for full clearance

5.2.1 Failure to remove personnel within one

(1) week of COR notification is unacceptable.

SS # 5

The contractor shall develop and provide a Management

Plan.

5.11. The contractor shall provide a draft

Management Plan at kick-off meeting.

Final shall be provided NLT ten (10) work days after kick-off meeting.

Final shall include all Government comments and recommendations from meeting. Upon acceptance of final plan, all milestones and schedules shall be met unless prior concurrence from

Government COR and CO has been obtained.

SS # 6

The contractor shall provide competent and knowledgeable instructors and develop and conduct academic instruction.

2.4.2.3 –

2.4.2.6

CORs shall receive no more than one

(1) valid complaint concerning quality of instruction per month

SS # 7

The contractor PM shall report to the COR all instances and situations that are outside the normal activity within 24 hours of identification.

2.5.1.1 Failure to report to the COR within 24

hours is unacceptable.

4 GOVERNMENT FURNISHED PROPERTY AND SERVICES

4.1. Services.

The Government will provide National and/or Combatant Command Cyber Mission Force Team lead personnel and training coordinators.

4.2. Facilities.

The Government will provide all the necessary facilities, equipment, materials, and logistics required in the performance of services under this contract at the work sites. The Government will provide office equipment and supplies (i.e. desks, tables, chairs, file cabinets, pencils, paper, computer software). Special requirements shall be brought to the attention of the COR.

4.3. Equipment.

The Government will provide communications equipment and capabilities including classified and unclassified telephone service, to include facsimile if available. This equipment and service shall be for work related to this contract only. Communications equipment and service includes, but is not limited to, desk phones, facsimile equipment, e-mail accounts, and Internet access.

5 GENERAL INFORMATION

5.1. Contractor Identification in the Government Workplace

5.1.1. When conversing with Government personnel during business meetings, over the telephone or via electronic mail, the contractor shall identify themselves as such to avoid situations arising where sensitive topics might be better discussed solely between Government employees. The contractor shall identify themselves on any attendance sheet or any coordination documents they may review. Electronic mail signature blocks shall identify their company affiliation.

5.2. Industrial Security

5.2.1. The contractor shall provide a single point of contact for security issues. Overarching security requirements and contractor access to classified information will be as specified in the

DD Form 254, Department of Defense Security Classification attached to the contract. The contractor shall have a final U.S. Government issued TOP SECRET (TS) security clearance and be DCID 6/4 eligible with a current SSBI at contract start. Global Language training may only require a SECRET National Agency Check (NAC) clearance. In some cases and mission scenarios the linguist may only require a SECRET clearance. Specific clearance requirements by mission set will be provided to the contractor. The contractor shall pass a Counter Intelligence

(CI) Polygraph for work at National Security Agency (NSA)-Washington, Maryland, NSA-

Georgia, NSA-Hawaii and NSA-Texas and other locations as required. The contractor shall follow the security requirements outlined in the basic contract Department of Defense Security

Classification Specification, DD Form 254. The contractor shall provide a weekly memorandum listing the current clearance status of the contractor personnel who have not completed adjudication and estimate when or if full required clearances will be awarded. The Government will advise whether these contractor personnel without full clearances can remain on contract longer than three (3) months. (A007)

5.2.2. Commonly taught languages such as Pashto and Dari where the TS/SCI CI Poly contractor is extremely hard to locate, the Government may sponsor clearance applications and billets at the contractor’s expense in order to meet mission requirements.

5.2.3. Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time shall any data be released to the public with the contractor name and contract number associated with the data.

5.3. Physical Security

5.3.1. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, property, and materials shall be secured.

5.3.2. Key Control. The contractor shall establish and implement methods of ensuring that all keys and key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

5.3.3. The contractor shall immediately report the occurrences of a lost or duplicate key to the

COR.

5.3.4. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon written direction of the CO, rekey or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform rekeying. When the replacement of locks or rekeying is performed by the Government, the total cost of rekeying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the

Government and the total cost shall be deducted from the monthly payment due the contractor.

5.3.5. The contractor shall prohibit the use of keys issued by the Government by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor’s employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

5.3.6. Combinations and Codes. The contractor shall establish and implement methods of ensuring that all combinations and codes are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

5.3.7. Access lock combinations are “For Official Use Only” and shall be protected from unauthorized personnel.

5.3.8. Combinations to security containers, secure rooms, or vaults are classified information and shall properly safeguarded. Only the contractor employees with proper security clearance and need-to-know will be given combinations to security containers, secure rooms, or vaults.

5.3.9. Security alarm access codes are “For Official Use Only” and shall be protected from unauthorized personnel. Security alarm access codes will be given to contractor employees who require entry into areas with security alarms. The contractor shall properly safeguard alarm access codes to prevent unauthorized disclosure.

5.4. Privacy Act

5.4.1. Work on this contract requires the contractor to have access to Privacy Information. The contractor shall adhere to the Privacy Act, Title 5 of the US Code, Section 552a and applicable

Agency rules and regulations.

5.5. Locations of Work

5.5.1. Current work locations for operations and training shall include Royal Air Force (RAF)

Mildenhall, United Kingdom; Ft Meade, Maryland; Ft Bragg, North Carolina; Ft Gordon, Georgia; Hurlburt Field, Florida; JBSA Lackland AFB, Texas; NSA-Texas; Goodfellow AFB, Texas; Offutt AFB, Nebraska; Utah Air National Guard (UANG), Salt Lake City, Utah; Cannon

AFB, New Mexico; Davis Monthan AFB, Arizona, JB Kunia, Hawaii; Kadena AB, Japan, Elmendorf AFB, AK, and additional locations will be identified at the task order level.

5.5.2. Status of Force Agreement (SOFA)/Componency Status Requirements for United

Kingdom (UK)

5.5.2.1. In order for a contractor to obtain Civilian Component Status (SOFA) and be exempted from UK income tax, several conditions shall be met in accordance with (IAW) Memorandum of Understanding (MOU) between the United States (U.S.) and UK.

5.5.2.2. The Special United States Liaison Office London (SUSLOL) Chief of Staff (CoS) is the coordinating Program Manager and has responsibility for the tax program. The Government will provide SUSLOL with the contract number, contract name, Performance Work Statement

(PWS), list of contract employees working in the UK and the names, phone numbers and email addresses for the Government POC and the Prime Contractor POC. The Prime Contractor shall provide the Government with a bank statement with account titled “In Trust for the US

Government” and certificate of insurance (liability); the Government will transmit these documents to SUSLOL.

5.5.2.3. SUSLOL will determine if the contract is intelligence work. SUSLOL CoS may work with the NSA Office of the General Counsel (OGC) to make a determination if the contract qualifies as intelligence work.

5.5.2.4. If approved, SUSLOL CoS will add the contract to the SUSLOL database of approved contracts and will also document the contractor employees to be added to the SUSLOL database.

5.5.3. Other Direct Costs (ODCs)

5.5.3.1. ODCs covered under this contract will be Defense Base Act (DBA) Insurance and House

Hold Goods (HHG) shipments to and from Outside Contiguous US (OCONUS) work locations

IAW the Joint Travel Regulations (JTR). The Government will not reimburse the contractor for

Department of Defense Dependents School (DoDDs) school tuition or provide housing and housing allowance. The Government will not reimburse the contractor for early return due to termination or personal preference. Contractor personnel hired for OCONUS positions are expected to remain in place for the contract’s full period of performance (PoP). Vendors will have approved relocation costs reimbursed by the Government for newly hired employees assigned to

OCONUS positions. If the vendor employee successfully completes the full PoP, the Government will also reimburse approved vendor relocation costs back to the CONUS at the end of the contract.

Incumbent employees who transition from one vendor to the next as part of a contract re-compete are eligible for reimbursed relocation expenses if they completed the prior contract’s full period of performance (PoP). If not, then the Government may reimburse vendor relocation costs if the employee remained in place for at least 36 months spanning multiple contract periods of performance. Should a newly hired contract employee voluntarily leave a position prior to the end of the contract PoP, then the Government is under no obligation to reimburse the vendor for costs associated with that employee’s return to the CONUS. The Government is under no obligation to reimburse vendor costs associated with staffing a replacement employee unless it is the first

Government-paid move associated with that position. In that case, the Government will reimburse approved vendor relocation costs. Regardless of the above, the Government will only reimburse one OCONUS relocation and one return to CONUS relocation for a given contract position within the same PoP.

5.5.4. Reserves and Air National Guard

5.5.4.1. Contractor personnel serving as military reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform; however, their absence at any time shall not constitute an excuse for non-performance under this contract.

5.6. Hours of Operation

5.6.1. Normal Hours of Operation. The contractor shall perform the services required under this contract shall be eight (8) hours per day. Standard hours are approximately 0800-1700 but shift work may be required.

5.6.2. Additionally, 24 hours per day, seven (7) days per week coverage may occasionally be required (i.e. support for real world events). Instances such as real world events and short-term situations may require performance in excess of eight (8) hours per day, forty (40) hours per week necessary on occasion.

5.6.3. Contractor personnel serving as military reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform; however, their absence at any time shall not constitute an excuse for non-performance under this contract.

5.7. Conservation of Utilities

5.7.1. The contractor shall operate under conditions which prevent the waste of utilities which include the following:

5.7.2. Lights shall be used only in areas where and when work is actually being performed.

5.7.3. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the contractor unless authorized.

5.7.4. Water faucets or valves shall be turned off after the required use has been accomplished.

5.7.5. Government telephones shall be used only for official Government business.

5.8. Contractor Manpower Reporting

5.8.1. IAW Section 8108 of the National Defense Appropriation Act (NDAA) of Fiscal Year (FY)

2011, the contractor shall report annually, the number of contractor employees performing services on DoD installations in support of this contract. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this Cyber Mission Force Analytic/Translating Services to 25 AF contract for the via a secure data collection site. The contractor shall completely fill in all required data fields in the eCRMA

(electronic Contractor Manpower Reporting Application) located at http://www.ecmra.mil.

5.8.2. Reporting inputs will be for the labor executed during the period of performance for each

Government FY, which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year.

Contractors may direct questions to the CMRA help desk.

5.8.3. Reporting Period: Contractors shall input data by 31 October of each calendar year.

5.8.4. User Manuals: Data for AF service requirements shall be input at the Air Force CMRA link. However, user manuals for Government personnel and contractors are available at the Army

CMRA link at http://www.ecmra.mil.

5.9. Safety Requirements

5.9.1 In performing work under this contract, the contractor shall:

5.9.2. Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.

5.9.3. Take such additional immediate precautions as the CO may reasonably require for safety and mishap prevention purposes.

http://www.ecmra.mil/

5.9.4. Record and report promptly (within one hour) to the CO or COR, all available facts relating to each instance of damage to Government property or injury to either contractor or

Government personnel.

5.9.5. In the event of an accident/mishap, take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the CO.

5.9.6. If the Government elects to conduct an investigation of the accident/mishap, the contractor shall cooperate fully and support Government personnel conducting the investigation.

5.10. Contractor Personnel Training

5.10.1. Contractors shall register and complete all Government training requirements in order to access Government systems and support CMF operations. Maintaining training records is automatically managed by the Government and is not required by the contractor.

5.10.2. The contractor shall register all DoD 8570 certifications into the Defense Workforce

Certification Application (DWCA) at using the following web address:

https://www.dmdc.osd.mil/appj/dwc/index.jsp

5.10.2.1. DWCA is the authoritative database of DoD Military, Civilian and Contractor personnel who hold active 8570 certifications used by the DoD CIO office to validate, monitor and report on the certification status of certified IA workforce members.

5.11. Kick Off Meeting and Periodic Progress Meetings

5.11.1. The contractor shall set up and conduct a Kick-Off meeting with the Government within ten (10) working days after award. The Contracting Officer (CO), COR and contractor shall all be present at this meeting. The purpose of the Kick-Off meeting shall be to review and discuss the draft Management Plan and initiate the requirements of this contract. The Final Management

Plan shall be provided to the Government within ten (10) working days after the Kick-Off

Meeting. The contractor shall develop and provide Kick-Off meeting minutes to the COR.

(A004, A005)

5.11.2. The contractor shall schedule Program Review Meetings held quarterly to review contractor performance and resolve reported deficiencies in performance. These meetings shall be attended by the contractor, COR, and other Government personnel. The contractor may request a non-program review meeting with the Contracting Officer (CO) when it is believed that such a meeting is necessary in resolving contract problems or issues occurring during the course of the contract. The contractor shall prepare the written minutes of the meetings, signed by those in attendance within five (5) working days of the meeting. Non-concurrence to any portion of the minutes by any attendee shall be provided in writing to the CO within ten (10) calendar days from date the minutes are signed. (A005)

5.11.3. The contractor shall conduct a wrap-up meeting with the Government no later than (NLT) five (5) work days before the end of each 12 month contract period of performance to present the results and conclusions of work performed under this PWS. The final report shall be provided at this meeting for review and coordination with the Government and shall serve to summarize the work performed and issues encountered during the contract period. (A005, A006)

5.12. Contractor Travel

5.12.1. The contractor shall travel in support of this requirement. Travel locations shall include, but are not limited to, RAF Mildenhall, United Kingdom; Ft Meade, Maryland; Ft Bragg, North

Carolina; Ft Gordon, Georgia; Hurlburt Field, Florida; Lackland AFB, Texas; NSA-Texas;

Goodfellow AFB, Texas; Offutt, Nebraska; UANG, Salt Lake City, Utah; Cannon AFB, New

Mexico; Davis Monthan AFB, Arizona; JB Kunia, Hawaii; Kadena AB, Japan and Elmendorf

AFB, AK. The contractor shall submit a Letter of Identification (LOI) to the COR for coordination and approval no later than ten (10) work days prior to any contractor travel. The contractor shall submit a trip report no later than five (5) work days after completion of each trip. Costs for travel shall be billed to the appropriate travel contract line item number (CLIN) and is strictly on a cost reimbursable basis IAW the regulatory implementation of Public Law 99-234, Federal Acquisition

Regulation (FAR) Subpart 31.205-46 entitled Travel Costs and the limitations of funds specified in this contract. (A005)

5.13. Deliverables

5.13.1. Reports and other data required in this PWS shall be submitted IAW the Contract Data

Requirements List (CDRL) in Exhibit A of the contract.

5.13.2. Release Authority. Release of reports, data, materials, or other information obtained or generated under this contract shall not occur prior to approval of the COR.

5.13.3. The contractor shall submit a Monthly Status Report (MSR) not later than ten (10) work days after the end of each month. The monthly report shall provide return on investment briefings to include an executive and regular version, highlights of areas of concerns or problems in the contract, if any for the prior month. The report shall list all travel Letters of Intent, cost estimates, and reason for travel. (A006)

CDRL

Data Item

Number Data Item Description

PWS

Para.

Delivery Schedule

A001 DI-MISC-

80508B

Technical Report –

Study/Service

(Transcripts/Plans/

Evaluations/Reports/

Studies/etc.)

2.1.6;

2.2.4;

2.2.5;

2.4.2.2;

2.4.2.7;

2.5.1.2

Transcripts, Plans, Evaluations, Reports shall be provided as required by unit procedures at location.

A002 DI-ILSS-

81070

Training Program

Development and

Management Plan

(Tailored)

2.4.2.6;

2.5.1.2;

2.5.1.3;

2.5.1.4;

2.5.1.5;

2.5.1.6;

2.5.1.7

Training materials shall be provided within ten (10) working days upon

Government’s request.

NOTE: This DID is tailored to reflect and meet those training data requirements specified in the PWS for

Linguist/Analyst service support.

A003 DI-MISC-

80508B

Technical Report –

Study/Service (CLPM

Newsletter)

2.5.1.3 Quarterly CLPM newsletters

shall be provided by the 10th of Jan, Apr, Jul and Oct (in a newsletter format) covering topics assigned by the

Contract COR

A004 DI-MGMT-

80004A

Management Plan 5.11.1 Draft plan shall be provided at

Kick-Off meeting. Final plan shall be provided within ten

(10) workdays after Kick-Off meeting.

A005 DI-ADMN-

81505

Report, Record of

Meeting/Minutes

(Meeting Minutes/Trip

Reports)

5.11.1;

5.11.2;

5.11.3;

5.12.1

Meeting minutes shall be signed by all attendees and provided within five (5) work days of the meeting. Written non-concurrence of minutes by any attendee shall be provided within ten (10) calendar day from date minutes are signed.

Trip reports shall be provided within five (5) work days after end of travel.

A006 DI-MGMT-

80368A

Status Report (Monthly and Annual Wrap

Status Report)

5.11.3;

5.13.3

Monthly reports shall be provided NLT ten (10) work days after the end of each month. Final report shall be provided within the last five

(5) days of the end of the period of performance.

A007 DI-MISC-

80508B

Technical Report –

Study/Service (Weekly

Memorandum)

5.2.1 Memoranda shall be provided

on the first duty day of each week.

APPENDIX A - ACRONYMS AND ABBREVIATIONS LIST

Acronym/Abbreviation Definition

25 AF 25th Air Force

AB Air Base

AEF Air Expeditionary Force

AF Air Force

AFB Air Force Base

AFI Air Force Instruction

CDRL Contract Data Requirements List

CFETP Career Field Education Training Plan

CFR Code Federal Regulation

CLIN Contract Line Item Number

CLPM Command Language Program Manager

CMF Cyber Mission Forces

CO Contracting Officer

COR Contracting Officer’s Representative

CSP Cryptologic Skills Proficiency

CSS Cryptologic Security Service

CW Cyberspace Wing

DBA Defense Base Act

DLIFLC Defense Language Institute Foreign Language Center

DLPT Defense Language Proficiency Test

DoD Department of Defense

DoDDS Department of Defense Dependents School

DSO Direct Support Operator eCMRA Electronic Contractor Manpower Reporting Application

FAR Federal Acquisition Regulation

FY Fiscal Year

HHG Household Goods

IAW In accordance with

ILR Interagency Language Roundtable (ILR)

IC Intelligence Community

ISR Intelligence, Surveillance, and Reconnaissance

JQS Job Qualification Standard

JTR Joint Travel Regulations

LOI Letter of Identification

NAC National Agency Check

NDA Non-Disclosure Agreement

NDAA National Defense Appropriation Act

NLT No later than

NSA National Security Agency

OCONUS Outside Contiguous United States

ODC Other Direct Costs

OJT On-the-job training

OSHA Occupational Safety and Health Act

PBSA Performance Based Service Acquisition

PoP Period of Performance

PWS Performance Work Statement

RA Requiring Activity

RAF Royal Air Force

SCRL Specified Contract Required Language

SIGINT Signals Intelligence

SME Subject Matter Expert

SS Services Summary

SSBI Single Scope Background Investigation

TS/SCI Top Secret/Sensitive Compartmented Information

UANG Utah Air National Guard

UK United Kingdom

USAF United States Air Force

USCC United States Cyber Command

APPENDIX B - ESTIMATED WORKLOAD DATA

The historical workload data provided is for informational use only and is based upon historical data. Contractors shall propose based on their own technical approach.

ITEM

NAME

ESTIMATED

QUANTITY

1 Linguists 151 1920 hrs/year

2 Managers 17

1920 hrs/year

3 Instructors 4

1920 hrs/year

ITEM

NAME

ACTUAL

QUANTITY

1 Security + 2 NSA-G

2 Network + 1

NSA-W

APPENDIX C - APPLICABLE PUBLICATIONS & INSTRUCTIONS

The contractor shall comply with all publications, regulations and operating instructions provided by the Government when they pertain to the procedures for materials expediting herein and where the contractor is authorized by the PWS to accomplish the work specified in the publication, regulation or operating instructions. The publications prescribe USAF policies, use of materials, procedures and processes applicable to the work requirements. The contractor shall acquire and work on the latest version of the publication.

Publication/Instruction - Title Applicable

Paragraph/Chapter

PWS

Paragraph AFI14-125 – Airborne Cryptologic Skills Program Entire Document Applicable 2.1, 2.2, 2.3, 2.4

AFI14-128–Air Force Service Cryptologic

Component

Entire Document Applicable 2.1, 2.2, 2.3, 2.4

Various NSA Classified Documents Entire Document Applicable 2.1, 2.2, 2.3, 2.4

Various USCC Classified Documents Entire Document Applicable 2.1, 2.2, 2.3, 2.4

(NOTE: WHEN AN ENTIRE PUBLICATION IS REQUIRED/MANDATORY, PUT “ENTIRE

DOCUMENT APPLICABLE” INSTEAD OF CITING PARAGRAPH OR CHAPTER)