FA3099-17-R-0004_Attachment_1,_PWS.pdf

Airfield Management Services FA3099-17-R-0004

Laughlin AFB, TX Attachment 1

PERFORMANCE WORK STATEMENT

FOR

AIRFIELD MANAGEMENT SERVICES

AT

LAUGHLIN AIR FORCE BASE, TEXAS

OCTOBER 1, 2017

Airfield Management Services FA3099-17-R-0004

Laughlin AFB, TX Attachment 1

Table of Contents

SECTION 1: INTRODUCTION……………………………………………………………………………………4

1.1. Purpose……...…………..……….……………………………………………….…………….…………

1.2. Performance Goals………………………….…….……………………………….………….……….….…4

1.3. Performance Work Statement (PWS) Structure……...……………………………..……….…….…….…..4

SECTION 2: BACKGROUND……………………………………………………………………………………...4

2.1. Airfield Management Services (AMS) Mission Statement……………………………….….……….……..4

2.2. AMS Description…………………………...……………………………….………….……………..……..5

2.3. AMS Laughlin Air Force Base (AFB)…

2.4. Services…………………………………………………………...………..….………………….…....….…5

2.5. Customers.………………...………………………………………….…….………………………………...5

2.6. Airfield Manager, Assistant Airfield Manager, and Airfield Manager Roles and Responsibilities…………5

SECTION 3: SCOPE OF WORK…………………………………………………………………………………..6

3.1. Summary of Expectations……………………………………………………………………………………6

3.1.1. Adherence of Directives……………………………………………………………………………………..6

3.1.2. Provision of AMS……………………………………………………………………………………………6

3.1.2.1. Hours of Operations………………………………………………………………………………………….6

3.1.2.2. After Hours Support…………………………………………………………………………………………6

3.1.2.3. Standby Procedures for After Duty Hours…………………………………………………………………..7

3.1.2.4. Special Events and Contingencies…………………………………………………………………………...7

3.1.3. Personnel Prerequisites………………………………………………………………………………………7

3.2. Special Tasks………………………………………………………………………………………………...7

3.2.1. Essential Functions of the Airfield Manager………………………………………………………………...7

3.2.1.1. Managerial, Assessment, and Documentation Services……………………………………………………..8

3.2.2. Essential Functions of the Assistant Airfield Manager……………………………………………..……….8

3.2.3. Essential Functions of Airfield Management Operations Manager…………………………………………8

3.2.4. Essential Functions of the Airfield Management Training Manager..………………………………………8

3.2.5. Essential Functions of Airfield Management Shift Leader………………………………………………

3.2.6. Essential Functions of Airfield Management Operations Personnel………………………………………...9

3.2.7. Facilities and Equipment Requirements……………………………………………………………………..9

3.2.7.1. AMS Vehicle Support………………………………………………………………………………………..9

3.2.8. Airfield Driving Program…………………………………………………………………………………….9

3.2.9. Determining and Reporting Runway Surface Condition (RSC) ……………………………………………10

3.2.10. Airfield Restriction, Closures, and NOTAM Procedures…………………………………………………...10

3.2.11. Airfield Safety and Compliance Inspections and Checks…………………………………………………...10

3.2.12. Spofford Auxiliary Airfield…………………………………………………………………………………10

3.2.13. Training……………………………………………………………………………………………………...10

3.2.14. Policies, Procedures and Historical Data……………………………………………………………………11

SECTION 4: SERVICE SUMMARY (SS)…………………………………..……………………………………11

4.1. Performance Evaluation and Inspections……………………………………………………………………11

4.2. Service Deficiency…………………………………………………………………………………………..11

4.3. Service Summary……………………………………………………………………………………………11

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Laughlin AFB, TX Attachment 1

SECTION 5: GOVERNMENT-FURNISHED PROPERTY, EQUIPMENT AND SERVICES………………14

SECTION 6: GENERAL INFORMATION………………………………………………………………………14

6.1. Qualifications……...………………………………………………………………………………………...14

6.2. Employee Standards………………………………………………………………………………………...14

6.3 Use of Cellular Telephones on Air Force Installation………………………………………………...…….14

6.4. Security Clearance…………………………………………………………………………………………..14

6.5. Security Manager Appointment……………………………………………………………………………..15

6.6. Additionally Security Requirements………………………………………………………………………...15

6.7. Quality Control……………………………………………………………………………………………...15

6.7.1. Plan Contents………………………………………………………………………………………………..15

6.7.1.1. Inspection System…………………………………………………………………………………………...15

6.7.1.2. Deficiency Prevention……………………………………………………………………………………

6.7.1.3. Records……………………………………………………………………………………………………...15

6.7.2. Records Keeping…………………………………………………………………………………………….15

6.7.3. Quality Assurance by Government Agencies……………………………………………………………….15

6.8. Physical Security……………………………………………………………………………………………15

6.8.1 Key Control…………………………………………………………………………………………………16

6.8.2 Lost Keys……………………………………………………………………………………………………16

6.8.3. Government Authorization………………………………………………………………………………….16

6.8.4. Lock Combinations………………………………………………………………………………………….16

6.8.5. Housekeeping……….……………………………………………………………………………………….16

6.9. Reservist call-up/Strike-Plan………………………………………………………………………………..16

6.10. Maintaining Strike-Plan……………………………………………………………………………………..16

6.11. Government Right to Take Over Performance……………………………………………………………...16

6.12. Interfering with Government Performance………………………………………………………………….16

6.13. Records Management and Administrative Support…………………………………………………………16

6.14. Evaluation and Analysis Preparation………………………………………………………………………..17

6.15. Smoking Policy……………………………………………………………………………………………...17

6.16. Drug Testing………………………………………………………………………………………………...17

6.17. Contractor Manpower Reporting……………………………………………………………………………17

6.18. Exercises and Contingencies………………………………………………………………………………..17

6.19. Readiness Training/Exercises……………………………………………………………………………….17

6.20. Emergency Situations, Contingencies, and Natural Disasters………………………………………………17

6.21. Crisis Declared by the National Command Authority or Overseas Combatant Commander………………17

6.22. Annual Training……………………………………………………………………………………………..17

SECTION 7: APPENDICES………………………………………………………………………………………..18

7.1. Appendix A: Acronyms…………………………………………………………………………………….18

7.2. Appendix B: Applicable Publications……………………………………………………………………...21

7.3. Appendix C: Forms…………………………………………………………………………………………26

7.4. Appendix D: Workload Estimates…………………………………………………………………………..27

7.5. Appendix E: Government Furnished Property (GFP)……………………………………………………...28

7.6. Appendix F: Operations Plans and Support Agreements…………………………………………………..29

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Laughlin AFB, TX Attachment 1

SECTION 1: INTRODUCTION

1.1. Purpose.

This Performance Work Statement (PWS) identifies the scope of the Airfield Management Services (AMS) to be provided for Laughlin Air Force Base (AFB). This PWS is a performance-based document that describes the performance requirements and expectations to successfully provide AMS. Specific methods for meeting these requirements are not specified in the PWS. However, this document identifies the administrative, operational and technical responsibilities and performance requirements that will form the basis for this contract. The term “Service

Provider” (SP) is used herein to represent the contractor. The SP shall exercise management and operational control over and assume full responsibility for performance set forth in this PWS.

1.2. Performance Goals.

The performance goals in providing AMS are to:

Ensure availability of airfield infrastructure, facilities and services that permit safe, efficient and effective aircraft and flight operations for Laughlin Air Force Base and Spofford Auxiliary Airfield

Ensure quality services are accomplished, maintained and delivered in the performance of AMS

Provide for the capability to receive and deliver timely and accurate flight information to support safe and efficient flight operations

Provide quality aircrew services and facilities as they relate to mission/flight planning, in-route, terminal, and post phases of flight activities

1.3. PWS Structure.

This PWS is comprised of the following sections:

Section 1 – Introduction – Provides a broad overview of this PWS

Section 2 – Background – Provides general information as it relates to management of military airfields

Section 3 – Scope of Work – Describes the specific AMS requirements of this PWS

Section 4 – Service Summary – Identifies selected areas that will be periodically evaluated to ensure services are appropriately rendered in accordance with the PWS

Section 5 – Government Furnished Property, Equipment and Services – Identifies items and services that will be provided by the Government

Section 6 – General Information – Covers general information areas required to meet the basis of this PWS

Section 7 – Appendices – Covers technical references, forms and sample checklist.

SECTION 2: BACKGROUND

2.1. AMS Mission Statement.

The United States Air Force (USAF) Agile Combat Support (ACS) Concept of Operations (CONOPS) is the foundational CONOPS that provides the support foundation and integration for the USAF operational CONOPS.

Within the construct of ACS CONOPS, Airfield Management (AM) is identified as a functional capability. The desired effect of ACS is to provide the combat support required for worldwide operations across the full Range of

Military Operations (ROMO). To effectively employ air power, a joint force commander must ensure the safe and expeditious operation of aircraft with reliable and effective AMS both in a fixed-base and expeditionary environment. AM is a functional capability that enables both the projection and sustainment of aviation capability.

The ability to provide assured AMS to aircraft is vital. The mission of Air Force AM is to facilitate the safe, orderly, and expeditious launch and recovery of tactical and strategic aircraft and to assist in enhancing the war fighter capabilities. To support national objectives, the Air Force provides AMS to U.S. and allied aircraft with experienced

AM personnel to oversee the management and operations of the airfield and its various infrastructures and to provide and facilitate flight data information through the national and international airspace systems. The personnel

Airfield Management Services FA3099-17-R-0004

Laughlin AFB, TX Attachment 1 who provide oversight and management of airfields, aircraft flight following, flight information transference, and flight planning are an integral part of the airfield operations and support functional area.

2.2. AMS Description.

For Air Force airfields, overall management is primarily the responsibility of the Airfield Manager (AFM). The

AFM accomplishes this responsibility with the help of personnel identified as Assistant Airfield Manager (AAFM), Airfield Management Operations Manager (AMOM), Airfield Management Training Manager (AMTM), Airfield

Management Shift Lead (AMSL) and Airfield Management Operations (AMOPS) personnel. The AFM and AAFM and AMOM are dedicated positions to ensure there is no interference in the accomplishment of the positions' specific duties as outlined in this PWS. The AM function, by its very nature, requires knowledge of, and interaction with many different functional areas that are essential to performing their duties within the airfield environment. To maintain a safe, efficient and effective airfield, AM must assure precise synergy of all airfield operations, maintenance and service support efforts. A major requirement is complete understanding of the flying mission, aircraft characteristics, airfield criteria/standards, civil engineer/safety AF Instructions, aircraft maintenance support, impact of weather on operations and the effect of various support activities on flight operations.

2.3. AMS at Laughlin AFB.

Airfield Support is a service dedicated to providing professional, safe, and effective airfield operations supporting the 47th Flying Training Wing (47 FTW), Laughlin AFB, Texas and the USAF leased area of Spofford Auxiliary

Airfield. Support to 47 FTW is critical due to its role in pilot training. Aircrews and their aircraft are the most important customers, and the airfield and airfield management operations are the first impression of the base for many visitors. It is critical that the airfield be kept at a very high state of readiness at all times and presents a neat and orderly appearance. Both Laughlin AFB and USAF leased lands at Spofford Auxiliary Airfield must be properly maintained, examined and inspected to guarantee military and civilian customers a safe operating environment. Airfield support activities must be conducted in strict compliance with Department of Defense (DoD), USAF, and Federal Aviation Administration (FAA) standards mandating safety requirements for military air operations. Periodically accommodate priority airfield operations by opening the airfield early and/or closing the airfield late.

2.4. Services.

The services identified under this contract were derived from a functional review of the services routinely provided by active duty, guard, reserve and incumbent AMS contractors in accordance with guidance prescribed in Air Force

Instruction 13-204 Volume 1, Airfield Operations Career Field Development, 13-204 Volume 2, Airfield Operations

Standardization And Evaluations, 13-204 Volume 3, Airfield Operations Procedures And Programs and AFI 13-

213, Airfield Driving Program. The services and the associated executable actions as they are currently performed originate from these publications. AFI 13-204 Volumes 1-3 and AFI 13-213 shall be consulted to help the SP better understand the current AMS operating concept and associated detailed task requirements. These, as well as publications in Appendix B of this document, are a standard developed and approved by HQ AF Flight Standards

Agency, Director, Airfield and Air Traffic Control (ATC) Standards for SPs use when considering proposals to delivering services according to this contract. The SP will be tasked periodically by the Contracting Officer

Representative (COR), Functional Commander (FC), and/or AOF/CC to provide answers to checklist information;

this shall be done NLT 30 calendar days from request. At times, a tasking may warrant a shorter deadline due to leadership needs.

2.5. Customers.

The SP is expected to provide AMS, as specified in this contract, during 47 FTW flying hours and after duty hours in support of, but not limited to, base assigned/transient military aircraft, distinguished visitors (DV), aircraft flights, emergency medical aircraft, weather diverted civilian commuters, as required, and contingency aircraft dispersal.

2.6. AFM, AAFM and AMOM Roles and Responsibilities. The SP shall provide Laughlin AFB with a readily accessible, on-site Program Manager and Assistant Program Manager who represent company management. The duties, responsibilities and compensation of the AFM, AAFM and AMOM shall meet the requirements for

Airfield Management Services FA3099-17-R-0004

Laughlin AFB, TX Attachment 1 exemption listed in the U.S. Department of Labor’s “Executive, Administrative, and Professional” exemption criteria found in 29 Code of Federal Regulations (CFR), Title 541. In addition, the AFM, AAFM and AMOM shall not be included in the collective bargaining unit that includes the AMOPS Personnel in order to prevent a conflict of interest regarding the ability to fully manage, supervise and discipline AMOPS Personnel. The duties of the

Program Manager/Assistant Program Manager may be integrated/combined with the AFM, AAFM or the AMOM.

SECTION 3: SCOPE OF WORK

This section describes the services that shall be performed by the SP. The SP will be expected to achieve the outcomes described in this section and meet the performance standards defined in the Service Summary (SS). The

SP shall provide all personnel, equipment, materials, supervision, and other items and services necessary to perform all tasks and functions as defined in this PWS, except for those items furnished by the Government.

3.1. Summary of Expectations.

3.1.1. Adherence to Directives.

The SP shall perform the duties of this contract and meet the contract requirements in accordance with the existing governing Air Force Instructions (AFI), policies, orders, methodologies, procedures and regulations regarding the delivery of AMS listed in Appendix B, AFI 13-204 Volumes 1-3, and AFI 13-213 are mandatory directives the SP shall utilize because they contain detailed procedures for administering AMS. Also, the SP shall receive AF directed evaluations approximately every two years in accordance with AFI 13-204 Volume 2 and AFI 90-201, utilizing the

Air Force Inspection System utilizing the AM/ Management Internal Control Toolset (MICT) self-assessment checklists.

3.1.2. Provision of Airfield Management Services.

3.1.2.1. Hours of Operations. The SP’s operation hours will directly mirror the operation hours of Laughlin Tower as official airfield hours. Two Airfield Management Operations personnel will be on-duty one hour prior to official airfield operating hours to provide services as needed. The Airfield Operations Flight Commander AOF/CC and

Contracting Officer (CO) may authorize exceptions. The SP shall provide AMS, specified in this contract, with adequate staffing to ensure the Airfield Management Operations section is staffed with a minimum of two qualified personnel during hours the airfield is open, with at least one qualified AMSL on each shift. Estimated airfield hours are from 0700 Local (L) to 2300L, Monday through Friday. The SP support will be required on some Saturdays

(approximately 5 Saturdays/Year). In support of wing flying, the estimated airfield times for Sundays is from 1500L to 1800L, except on 3-day weekends when it is normally closed. During night flying weeks, flying begins approximately 0800L with last landing time of approximately 2400L. The SP shall not be required to perform services on the U. S. holidays listed below unless the mission dictates otherwise:

New Year's Day

Martin Luther King Day

Presidents Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

3.1.2.2. After Hours Support. The SP will perform after hours support as required. The SP shall accurately document all after hour support activities with actual start and end times on the daily events log (AF Form 3616) and furnish the data to the Contracting Officer Representative (COR) and AOF/CC weekly.

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Laughlin AFB, TX Attachment 1

3.1.2.3. Standby Procedures For After Duty Hours. The Contracting Officer will require the Airfield Manager

(AFM) and Assistant Airfield Manager (AAFM) at any point during the life-span of the AMS contract to carry a cell phone and be placed on call after normal duty hours. After hours notifications may be received from the AOF/CC or designated representative. The AFM or AAFM shall be on site at Laughlin AFB within one hour of notification weather permitting. Following initial notification for after hour support, the AFM or AAFM shall immediately perform an airfield check of Laughlin AFB’s primary instrument runway and other required AM tasks.

3.1.2.4. Special Events and Contingencies. The SP shall support the following special events and contingencies as required by the Government. These events could potentially land on Saturdays.

Airshows/Open Houses

MWS Day

Fly-ins

Exercises

UAS Divert Operations

Graduations

Flight Checks (Normally on Saturday or Sunday)

3.1.3. Personnel Prerequisites

The SP shall ensure AM positions are manned and meet the training qualification and prior experience requirements

IAW AFI 13-204 Volumes 1 and 3. The AM SP shall provide fully qualified personnel from contract start date through contract completion. The AM SP is solely responsible for meeting all PWS, Federal, Local, State and Local training, licensing, and certification requirements whether or not specifically identified below. All AM personnel assigned to any specific AM position shall be fully qualified to perform all required duties, tasks and responsibilities associated/assigned to the AM position prior to assuming the AM position.

3.2. Specific Tasks.

The essential functions of the AFM, AAFM, AMOM, AMTM, AMSL, AMOPS personnel, Facilities and

Equipment, Flight Planning Room, Airfield Driving Program, Determining and Reporting Runway Surface

Condition (RSC), Airfield Restrictions and Closure Procedures, and Training shall be met IAW AFI 13-204

Volumes 1-3 and AFI 13-213. All services are currently performed at existing AMS facilities.

3.2.1. Essential Functions of the Airfield Manager.

The SP AFM shall provide AMS in order to ensure a safe, efficient and effective airfield environment for aircraft operations. The magnitude of service requirements is based on the 47 FTW’s mission of graduating the world’s best pilots, the primary and auxiliary airfields, reoccurring transient aircraft operations, and frequent distinguished visitor support. The AFM shall ensure the minimum daily inspections and checks of Laughlin AFB and monthly inspections of the USAF leased lands at Spofford Auxiliary Airfield are conducted as required. The expectation shall be timely and effective coordination, as a minimum, with airfield support agencies such as civil engineering, safety, maintenance, transportation, command and control, air traffic control and emergency response agencies, in order to support aircraft operations and correct deficiencies on the airfield. The SP shall provide input, guidance and solutions at meetings concerning Laughlin’s airfield facilities and USAF leased lands at Spofford Auxiliary Airfield, air operations, and airfield construction projects. The SP will advise the AOF/CC on airfield conditions and deficiencies which impact, or potentially impact, flying operations at Laughlin AFB or Spofford Auxiliary Airfield.

The SP is expected to attend the AOF weekly staff meeting to brief the AOF/CC and COR on activities affecting both airfields and the status of open issues. The SP will coordinate through the AOF/CC on all issues involving agencies above the AOF level. The SP will coordinate directly with civil engineering, safety and other airfield support agencies for airfield infrastructure and facility requirements to support aircraft operations. The SP shall participate with other base agencies to ensure an accurate airfield waiver program is maintained. The SP shall maintain copies of MAJCOM approved airfield waiver packages and other airfield related waivers. The SP will review, coordinate, and maintain aircraft parking plans for compliance with planning and design criteria. The SP shall train and coordinate with the Laughlin AFB Fire Department personnel to train them on daily airfield checks at

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Laughlin AFB, TX Attachment 1

Spofford Auxiliary Airfield. Other requirements are to perform Bird Aircraft Strike Hazard (BASH)/Wildlife responses, Runway Surface Condition (RSC) determinations, NOTAM determination, review of events logs, serving on boards and other airfield-related forums, and briefing AMS as required. The Airfield Manager will use the current wing guidance to route any documents outside of the unit. The Airfield Manager may not be used to cover the Airfield Management Shift Lead position. For specific duty position responsibilities, refer to AFI 13-204

Volume 3, Chapter 15. The SP, as the AFM, shall ensure AM MICT self-assessment checklists are updated as required.

3.2.1.1. Managerial, Assessment, and Documentation Services.

The SP shall provide managerial services as it relates to hiring qualified personnel, maintaining appropriate documentation and capabilities to perform self-assessment and receive AF directed evaluations approximately every two years in accordance with AFI 13-204 Volume 2 and AFI 90-201, utilizing the AM/MICT self-assessment checklists. In the event the SP is required to fill any required positions within AM, the SP shall provide a copy of the resume of any individuals to be hired to the CO. In addition, vacancies within AM shall be filled as soon as possible after qualified individuals are identified, to ensure AMS do not suffer because of insufficient personnel.

Capabilities include but are not limited to:

Hiring qualified AM personnel, as determined by AFI 13-204 Volume 1 and 3.

Annually reviewing policies/procedures

Ensuring a training program is established and maintained IAW AFI 13-204 Volume 3, Chap 19.

Reviewing/developing/utilizing airfield management/operations trend data

Training airfield driving personnel and Airfield Driving Program Managers (ADPMs)

Performing self-assessment

Receiving/preparing for evaluations

Maintaining documentation

Accommodating and completing proficiency training

3.2.2. Essential Functions of the Assistant Airfield Manager.

The SP AAFM shall provide AMS to customers by supervising flight line operations and airfield maintenance services to ensure safe, effective, and efficient airfield operations. The AAFM shall serve as the AFM in his or her absence. In addition, the AAFM serves as the Wing Airfield Driving Program Manager. The Assistant Airfield

Manager may not be used to cover the Airfield Management Shift Lead position, The AAFM shall comply with the duties and responsibilities listed in AFI 13-204 Volume 3 and AFI 13-213. The SP, as the AAFM, shall ensure AM/

MICT self-assessment checklists are updated as required.

3.2.3. Essential Functions of the Airfield Management Operations Manager.

The SP AMOM shall provide AMS by establishing performance standards, procedures and work priorities for personnel working in the AMOPS section in order to support aircrew and airfield management activities to ensure safe, effective and efficient airfield operations. The AMOM shall comply with the duties and responsibilities listed in AFI 13-204 Volume 3. The SP, as the AMOM, shall ensure AM/MICT self-assessment checklists are updated as required.

3.2.4. Essential Functions of the Airfield Management Training Manager.

The SP AMTM will be designated in writing and shall provide AMS by developing and managing a training program that meets the specifics of ensure initial qualification, recurring, refresher, and proficiency training in order to support aircrew and airfield management activity to ensure safe, effective and efficient airfield operations.

Training received or provided by the SP shall be accomplished and/or performed IAW AFI 13-204 Volume 3. The

AMTM shall comply with the training program requirements, duties, and responsibilities listed in AFI 13-204

Volume 3 to exclude the use of Air Force Training Record (AFTR). The SP, as the AMTM, shall ensure AM/MICT self-assessment checklists are updated as required.

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Laughlin AFB, TX Attachment 1

3.2.5. Essential Functions of Airfield Management Shift Leader.

The SP AMSL shall provide AMS by maintaining situational awareness of airfield activities, proficiency in the use of AM related equipment, and overall responsibility for the AMOPS section while on duty to ensure safe, effective, and efficient airfield operations. The AMSL shall comply with the duties and responsibilities listed in AFI 13-204

Volume 3.

3.2.6. Essential Functions of Airfield Management Operations Personnel.

The SP AMOPS shall provide AMS through the employment of qualified, knowledgeable personnel with the capability of maintaining situational awareness of airfield activities according to established tours of duty or hours of operations to ensure safe, effective and efficient airfield operations. The AMSL shall conduct random daily AF

Form 483 Airfield Driving Competency Card Checks to ensure compliance with AFI 13-213. For specific duty position responsibilities, refer to AFI 13-204 Volume 1 and Volume 3; AMSL duty functions mirror those of the

AMOS and the Airfield Management Operations Coordinator (AMOC); other AMSL/AMOC duty functions may also be found in other AFIs, policies, directives or guidance tasking the AMSL/AMOC and/or AM SP.

3.2.7. Facilities and Equipment Requirements.

The SP shall maintain and utilize Government provided facilities and equipment to effectively manage the airfield and provide quality aircrew support. The facilities the SP shall use and occupy include the AMOPS section, aircrew lounge, distinguished visitor lounge, flight planning room, and publication rooms IAW AFI 13-204 Volume 3. The

SP shall ensure the display and availability of current flight information publications (FLIPs) and publications & forms. The SP shall also maintain and utilize other designated rooms or areas to support aircrew and airfield unique requirements based on the designated use. The SP shall also meet customer requirements in other areas to include but not limited to vehicles, operations section, communications devices and flight plan filing process.

3.2.7.1. AMS Vehicle Support.

The SP shall provide vehicles to support AMS in order to execute action to include but not limited to, airfield inspections, emergency response, aircraft mishaps, runway surface condition/runway condition reading (RCR), airfield construction, Bird/Wildlife Aircraft Strike Response, aircrew support related situations, and transit to the

Laughlin Auxiliary airfield for inspections, construction projects, and emergency response. Vehicle support must be provided during simultaneous airfield responses. The SP shall ensure the vehicle support is dedicated exclusively to

AMS.

At a minimum, all SP vehicles will meet the following requirements:

4x4 capable to allow for year-round (snow/rain) inspection and response to infield and perimeter airfield areas.

Capable of carrying additional passengers for monthly inspections, waiver reviews, etc.

Equipped with a land mobile radio and/or a tunable multi-channel Ultra High Frequency (UHF)/Very High

Frequency (VHF) radio to conduct two-way communications with other agencies and monitor aircraft operations such as in-flight/ground emergencies.

Marked and lighted as specified in T.O. 36-1-191, Technical and Managerial Reference for Motor Vehicle

Maintenance.

Equipped with an emergency light bar

3.2.8. Airfield Driving Program.

The SP AAFM will act as the Wing ADPM and shall develop, revise, and maintain an airfield driving program critical to the safe operations of vehicles, aircraft, and pedestrian movement on and around the airfield environment

IAW AFI 13-213, Airfield Driving Program. As overall manager of the airfield driving program, the AAFM shall solicit help from base senior leadership and other various base support agencies to ensure the program is effectively implemented. The SP must inform the COR of the date/time of proposed unit inspections. The SP shall forward a copy of all inspection results to the COR.

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3.2.9. Determining and Reporting Runway Surface Condition (RSC).

The SP shall be responsible for determining and reporting RSC as required. Guidance in T.O. 33-1-23 provides procedures, form requirements (Air Force Technical Order (AFTO) Form 277, Results of Runway Braking Test) and techniques for the SP to accomplish activities associated with determining RSCs. The SP shall be responsible for disseminating RSC information to the appropriate base flying and support agencies. The SP shall engage in the process of determining and reporting RSC in the interest of safe flight operations at affected airfield.

3.2.10. Airfield Restriction, Closures, and NOTAM Procedures. The SP shall be responsible for imposing restrictions, closures, and suspensions as situations dictate, where it relates to runways, taxiways, ramps, and other parking surfaces in strict compliance with provisions outlined in AFI 13-204 Volume 3, Chapter 21 and the correlating AETC Supplement. These actions must be taken in collaboration with the AOF/CC, installation flying community, and other airfield support agencies. The SP shall ensure appropriate notice to airmen (NOTAMs) are published as required IAW AFI 11-208 for restrictions, closures, and outages as needed. The SP will also be responsible for determining when operations may resume on these surfaces and ensure actions and procedures for imposing and resuming airfield restrictions are published in appropriate local guidance and other media for the widest possible dissemination.

3.2.11. Airfield Safety and Compliance Inspections and Checks. The SP shall be responsible for conducting airfield safety and compliance inspections and checks and documenting results IAW AFI 13-204 Volume 2, A4 and

AFI 13-204 Volume 3, Chapter 17. All SP personnel will be fully trained and task certified in accordance with the

SP’s training plan and AFI 13-204 Volume 3 prior to performing airfield inspections and checks. Inspection results will be documented on the locally developed airfield inspection form and in the AF Form 3616, events log. The SP will identify and report all airfield safety hazards and non-compliance with Unified Facilities Criteria (UFC) 3-260-

01, Airfield Design Criteria and applicable runway, taxiway, and apron markings, lighting, signage instructions (AFI

32-1042, ETL 04-02, UFC 3-535-01). In addition, all airfield pavement problems will be identified. The SP will ensure discrepancies identified during inspections are tracked and monitored on a continuous basis until corrected.

Airfield checks shall be conducted by the SP for situations including, but not limited to, Emergency Responses and

BASH support when conditions dictate, and other times as requested by the Tower Watch Supervisor or the

Supervisor of Flying (SOF). Routine daily airfield checks include, but are not limited to, Foreign Object Damage

(FOD) checks, Airfield Lighting Serviceability and Marking Reflectivity checks and Aircraft Arresting System

(AAS) checks. NOTE: An airfield check may be conducted in lieu of an airfield inspection when SP personnel are required to reopen the runway in support of in-flight/ground emergencies or to launch/recover aircraft on an unscheduled mission.

3.2.12. Spofford Auxiliary Airfield. The SP shall conduct a monthly inspection of the Spofford Auxiliary Airfield and additional inspections as requested by the AOF/CC. The SP shall conduct a joint airfield inspection on a quarterly basis at the Spofford Auxiliary Airfield IAW AFI 13-204 Volume 3, Chap 3. The SP shall report and track all discrepancies to appropriate agencies for corrective action. The SP will coordinate, review, and provide airfield management expertise on all contracts and civil engineering work completed on Spofford Auxiliary Airfield.

During construction projects at Spofford Auxiliary Airfield, the SP will make a minimum of bi-weekly visits to complete inspections and ensure progress and compliance with standards is met.

3.2.13. Training. The SP shall develop a comprehensive training program IAW with AFI 13-204 Volume 3, Chapter 19, and perform training activities to ensure qualification, proficiency, and recurring training requirements are met. The AM SP shall maintain detailed training records on each individual and present training record to appropriate Government personnel upon request. The SP shall provide training to military personnel, as required, to meet position special task certifications (i.e. airfield inspections/checks) in support of local airfield operations policy and AFI 13-204. The SP shall also provide training to 13M Airfield Operations Flight officers IAW the 13M Career

Field Education and Training Plan. The COR will act as the certifier. All trainers will need to have attended the AF

Trainer course and be identified and appointed per the AFI 36-2201, Air Force Training Program. The AOF/CC will coordinate all training with the COR to minimize mission impact.

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3.2.14. Coordination/Maintenance/Documentation of Written Policies, Procedures and Historical Data. The

SP shall develop and maintain all local policies, procedures, plans, instructions, directives, and supplements pertaining to AMS IAW AFI 13-204. Additionally, the SP shall track, maintain, and file AM forms, events logs, discrepancy logs, spreadsheets and questionnaires which record airfield operations, historical data and customer feedback IAW AFI 37-138, Records Disposition--Procedures and Responsibilities. No historical records, workload data, or customer feedback will be discarded without prior consent from the Government COR, the Contracting

Officer or AOF/CC. All daily events logs shall be maintained and annotated in accordance with AFI 13-204 Volume

3, Chap 15. All daily events logs shall be submitted to the AOF/CC and COR for weekly review. The AM SP’s staff or employees shall produce any historical data or written documentation at the request of Government COR, the

Contracting Officer or AOF/CC.

SECTION 4: SERVICE SUMMARY (SS)

4.1. Performance Evaluations and Inspections.

The Government will evaluate the SP performance by appointing a representative(s) to monitor performance to ensure services are rendered. The Government representative will evaluate the SP performance through inspections of SS items and investigation of all customer service actions and complaints. The Government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate due to repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the

Government may reduce the number of quality control inspections if performance standards warrant a decrease. The performance threshold briefly describes the minimum acceptable levels of service required for each performance objective. The absence of any specific contract requirements from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract.

4.2. Service Deficiency.

If any of the services do not conform to contract requirements, the Government may require the SP to perform the services again in conformity with contract requirements, at no increase in contract amount. When the deficiency in services cannot be corrected by exercising re-accomplishment of the performance, the Government may require the

SP to take necessary action to ensure future performance conforms to contract requirements and or reduce the contract price to reflect the unsatisfactory services performed.

4.3. Service Summary.

Performance Objective PWS Paragraph Performance Threshold

1. Perform monthly

Spofford Auxiliary Airfield inspection and develop procedures when performed by others.

Identify and report all discrepancies to appropriate agencies

Para 3.2.1., 3.2.11., 3.2.12.

99% of the time.

2. Conduct airfield inspections/checks and document as required.

Para 3.2.1., 3.2.11. 100% of the time.

3. Identify, correct, and/or report all airfield violations to airfield criteria and safety hazards.

Initiate, document, monitor and track all corrective actions taken.

Para 3.2.11. 100% of the time.

4. Identify Runway Para 3.2.1., 3.2.9., 100% of the time.

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Surface Condition (RSC) and disseminate information as required.

3.2.11.

5. Conduct

BASH/Wildlife responses and relay/disseminate appropriate Bird Watch

Conditions (BWCs) in accordance with the local

BASH plan.

Para 3.2.1., 3.2.11. 98% of the time.

6. Originate, transmit, and cancel NOTAMS, as requested or required.

Para 3.2.10. 100% of the time.

7. Transmit flight plans, transmit/receive aircraft movement messages, perform flight following actions and make appropriate notifications.

Para 1.2., 3.2.7. 100% of the time.

8. Receive, document, disseminate and respond to airfield/aircraft emergency actions and other related emergency response messages over the Primary and Secondary Crash

Alarm System.

Para. 3.2.1., 3.2.7.1., 3.2.11.

100% of the time.

9. Develop, revise, and utilize Operating

Instructions (OI) and

Quick Reaction Checklists

(QRC).

Para 6.14. 100% of the time.

10. Maintain required flight planning room equipment, displays and ensure availability of current FLIPs and publications & forms.

Para 3.2.7. 99% of the time.

11. Develop, maintain and enforce a local Airfield

Driver’s Familiarization

Program.

Para 3.2.8. 98% of the time

12. Ensure positive control of Privately Owned

Vehicles (POV’s) and airfield construction/maintenance contractors on the airfield.

Para 3.2.1. 99% of the time.

13. Coordinate on all written base policies, procedures, plans, instructions/regulations, and supplements pertaining to airfield usage and AM

Para 6.14. 98% of the time.

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14. Provide DV support services.

Para 2.5. 99% of the time.

15. Properly document and track daily events logs, checklists, forms and workload factors.

Para 3.2.14. 99% of the time.

16. AMS personnel meet minimum airfield knowledge requirements and job qualifications

Para 3.1.3., 3.2.1.1. 100% of the time.

17. Maintain files and disposition of written policies, procedures and historical data

Para 3.2.14. 98% of the time.

18. Maintain Quality

Control Plan (QCP) and

MICT AMS Self-

Assessment

Communicators (SACs) and any applicable checklist items and associated documentation.

Para 6.7., 6.14. 98% of the time.

19. Establish, implement and maintain a formal AM training program to ensure qualification, recurring, and proficiency training.

Para 3.2.4. 98% of the time.

20. Attend planning and coordination meetings affecting airfield operations at Laughlin

AFB and Spofford

Auxiliary Airfield to provide input, guidance and solutions.

Para 3.2.1. 98% of the time.

21. Conduct a self-inspection in preparation for continuous evaluation and bi-annual AFIS UEI using the MICT SACs and any applicable Special

Interest Items (SII).

Para 6.14. 100% of the time.

22. Participate with other base agencies to ensure an accurate airfield waiver program.

Para 3.2.1. 100% of the time.

SECTION 5: GOVERNMENT-FURNISHED PROPERTY, EQUIPMENT AND SERVICES (See Appendix E for Government Furnished Property).

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All additions or deletions to Government furnished property will be processed through the SP, COR, AOF/CC, and the Contracting Officer. All additions and deletions will be processed in a timely manner, as to create the least amount of mission impact possible. The COR will act as the custodian for all Government furnished property. Only those items in Appendix E are considered Government Furnished Property. In accordance with Federal Acquisition Regulation (FAR) 45.000(b)(5), all other items were considered incidental to the place of performance. Items considered incidental to the place of performance include, for example, offices space, desk, chairs, telephones, computers and fax machines.

SECTION 6: GENERAL INFORMATION.

6.1. Qualifications.

The SP shall provide all supervision, qualified personnel, supplies, equipment and services necessary to perform all tasks as identified in this PWS, except those identified as being provided by the Government. The Airfield

Manager, Assistant Airfield Manager, and Airfield Management Operations Manager position candidates shall be provided to the Contracting Officer (CO) and the AETC AM FAM for review and validation of qualification before these positions are filled. All other AMS positions shall be validated for the minimum qualification standard through the CO with consultation from the Airfield Manager, Assistant Airfield Manager, or Airfield Management

Operations Manager before the hiring process is completed.

6.2. Employee Standards.

The SP personnel shall conduct daily operations involving customers in a professional/courteous manner. They shall present a clean, neat appearance and be easily recognized as SP personnel. Recognition will be accomplished by distinctive clothing (uniforms, ball caps, and identification badges bearing the company name and/or logo).

While on the installation, the SP employees must have picture identification in their possession at all times and present it upon request. Controlled/restricted area badges are required for all personnel working in controlled/restricted areas. The Government will provide controlled/restricted area badges on an as needed basis.

All SP employees who operate vehicles must possess a valid state driver’s license in order to meet the mandatory prerequisite toward obtaining an AF Form 483, Certificate of Competency to operate a vehicle on the airfield. All

SP employees must read, write, speak distinctly, and understand English. SP employees must complete the appropriate network accessibility requirements prior to gaining access to the base network or other sensitive information.

6.3. Use of Cellular Telephones on an Air Force Installation. In accordance with AFI 31-218(I), para. 4.2.1.2, Vehicle operators on a DoD installation and operators of Government owned vehicles will not use cell phones unless the vehicle is safely parked or unless they are using a hands–free device. The wearing of any other portable headphones, earphones, or other listening devices (except for hands–free cellular phones) while operating a motor vehicle is prohibited.

6.4. Security Clearance.

The SP shall conform to the provisions of DoD 5220.22M, National Industrial Security Program Operating

Manual, and shall obtain security clearances for SP requiring access to classified information/materials. Only those persons who have the proper security clearance, a "need to know", and have signed SF 312 (Classified Information

Nondisclosure Agreement) according to the performance of work under this contract, shall be given access to classified information or material.

6.5. Security Manager Appointment. The SP shall appoint a security manager for on-base contract performance.

The Security Forces Squadron (SFS) shall provide initial training to the SP appointed Security Manager. The security manager shall provide employees with training required by DOD 5200.1-R, para 1-202c Information

Security Program Regulation, and AFI 31-401, para 1.3.5.1 Information Security Program Management. The SP shall provide initial and follow-on training to SP personnel who work in Air Force controlled/restricted areas. Air

Force restricted and controlled areas are explained in AFI 31-101, paragraphs 22.2.10 through 22.2.10.6.

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6.6. Additional Security Requirements. In accordance with DOD 5200.1-R, paragraph 3., and AFI 31-401, Chapters 4, 5, 8, and 9, the SP shall comply with AFI 33-202, Chapters 2, 3, and 4, Computer and Network

Security; AFI 33-203, paragraph 3. Emission Security (EMSEC) Program; AFI 33-204, Sections B, C, and D, Information Assurance (IA) Program, and AFI 10-1101, Chapters 1-3, Operations Security (OPSEC) Instructions.

6.7. Quality Control.

6.7.1. Plan Contents.

The SP shall develop a QCP as part of the proposal and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The SP shall establish and maintain a QCP to ensure the requirements of this

PWS are satisfied and include as a minimum:

6.7.1.1. Inspection System

A description of the inspection system to cover all services listed on the SS. Description shall include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, and frequency of inspections. The SP shall use AFI 13-204 as the basis for development of the QCP.

6.7.1.2. Definciency Prevention

A description of the methods to be used for identifying and preventing deficiencies in the quality of service performed.

6.7.1.3. Records

A description of the records to be kept to document observations and corrective or preventive actions taken.

6.7.2. Record Keeping

The SP shall keep and make available to the Government throughout the contract performance period and for the period after contract completion any and all records of QCP or other self-evaluation correspondence. All contract records maintained electronically will be stored on the shared drive provided by the Government.

6.7.3. Quality Assurance by Government Agencies.

The SP shall provide access to personnel conducting contract quality assurance (QA) and cooperate with visiting personnel conducting official inspection visits or surveying facilities. The SP shall be subject to inspections on a no-notice basis. Safety and occupational health officials, environmental engineers, fire inspectors, and other authorized parties shall be allowed to conduct surveys, studies, and inspections at all reasonable times. Notice of violations and/or citations against the SP for noncompliance with an applicable standard is a matter for resolution between the

SP, COR, contracting office, and the regulatory agency.

6.8. Physical Security.

The SP shall ensure areas controlled by SP employees comply with airfield management operations plans/instructions and Security Forces Antiterrorism Program for Force Protection Condition (FPCON) procedures, Random Anti-terrorism Measures (RAMS) and local search/inspection requirements. The SP shall be responsible for the above FPCON requirements in all assigned facilities. In addition, in other shared occupancy buildings, the SP shall assist (based on occupancy) with manning the building/facility Entry Control Point (ECP). The SP shall safeguard all Government property, including controlled forms, provided for their use. At the close of each work period, Government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

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6.8.1. Key Control. The SP shall establish and implement key control procedures in the Quality Control Plan to ensure keys issued to the SP by the Government are properly safeguarded and not used by unauthorized personnel.

The SP shall not duplicate keys issued by the Government.

6.8.2. Lost Keys. Lost keys shall be reported immediately to the COR/CO. The Government replaces lost keys or performs re-keying. The total cost of lost keys, re-keying or lock replacement shall be deducted from the monthly payment due to the SP.

6.8.3. Government Authorization. The SP shall ensure its employees do not allow Government issued keys to be used by personnel other than authorized SP employees. SP employees shall not use keys to open work areas for personnel other than contract employees engaged in performance of duties, unless authorized by the Government

Functional Commander.

6.8.4. Lock…