Attachment_1_Performance_Work_Statement.pdf

FA3020-15-R-0003

ATTACHMENT 1

PERFORMANCE WORK STATEMENT

FOR

INTEGRATED SOLID WASTE MANAGEMENT

Sheppard Air Force Base, Texas

CONTRACT NUMBER: FA3020-15-D-00XX

SOLICITATION: FA3020-15-R-0003

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1.0. DESCRIPTION OF SERVICES. This basic contract Performance Work Statement (PWS) defines the scope of a full range of Integrated Solid Waste Management (ISWM) activities.

Military Family Housing and Hazardous waste is not included in the scope of this PWS. All services provided for the purposes of this PWS must comply with Air Force (AF) Common

Output Level Standards (COLS) - Appendix D. The Contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform ISWM, which is a combination of municipal solid waste (MSW) collection and disposal in concert with installation recycling services at Sheppard Air Force Base (SAFB) and SAFB

Recreation Annex at Lake Texoma, Grayson County, Texas (TX), located approximately 120 miles northeast of SAFB and 8 miles north of Sandusky, TX. The Contractor shall perform to the standards in the contract as well as all local, state, and federal laws, regulations, standards, instructions, and commercial practices. The contractor has been provided Appendices D through

M as informational documents regarding requirements, policies, and plans.

The Contractor is expected to propose and implement innovative management practices throughout the service period to minimize the cost of performing MSW and recycling services by utilizing best commercial practices which benefit both the environment and the Department of

Defense (DoD). This must be accomplished by maximizing the use of available Government

Furnished Equipment (GFE) and facilities supplemented with Contractor provided equipment, facilities and methodologies. The PWS will include requirements for the delivery of all pertinent documentation and required reports to measure Contractor performance and compliance. The

Estimated Workload Data – Appendix A, is based on historical data. This workload data also includes existing agreements at the installations between Civil Engineering (CE) and the Defense

Commissary Agency (DECA) and the Army Air Force Exchange System (AAFES). These agencies are entitled to recycling proceeds.

1.0.1. Solid Waste Diversion. The AF embraces and is bound by executive orders, plans, guidance, supporting documents, and policies such as DoD Integrated Non-Hazardous Solid

Waste Management Policy, which states DoD Component installations shall implement ISWM to achieve diversion goals. The diversion goal for non-hazardous solid waste without construction and demolition (C&D) waste is 55% by 2015. The goal for C&D waste is 50% diversion by 2015. The Contractor is not responsible for achieving the 50% C&D diversion rate, however minor C&D collection and disposal is required for non Military Construction

(MILCON) generated materials. The Contractor shall work with the Government to achieve and maintain this goal. Solid waste diversion is a major focus of this contract and the Contractor is expected to aggressively help SAFB and Lake Texoma meet and work to exceed the DoD diversion mandates by improving techniques and methods and researching new markets for items not currently recycled as well as existing recycling requirements. Solid waste diversion is measured as the percentage of solid waste which is not land filled, but processed for reuse or recycled, in weight, divided by the total weight of solid waste generated by the installation

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mission requirements and base personnel. These numbers must be accurately reflected on monthly diversion reports as outlined in report requirements, identifying total disposal tonnages and recycling tonnages by commodity.

1.1. COLLECTION REQUIREMENTS. The Contractor shall establish initial vehicle routes and collection schedules upon contract award. They are to be submitted to the Contracting

Officer (CO) 5 calendar days prior to start of contract performance. The Contractor may propose adjustments to the schedule at any time but as a minimum the Contracting Officer’s

Representative (COR) and Contractor shall monitor fill capacities during the first 30 days of performance and during one other period to be agreed upon during the same performance period.

No changes are allowed to the schedule or haul route without CO or COR coordination.

Historical frequency tables are located at Appendix B – Historical Frequency and Container Size.

When the Contractor completes service at a location there shall be no litter, waste, or recyclable material on the ground within a 10 foot radius of the container.

1.1.1 Municipal Solid Waste (MSW). Empty MSW containers based on historical data for the first 30 days of performance, or as required for a healthy, vector free environment. The

Contractor shall submit suggested adjustments to the existing pickup schedule and any required dumpster capacity (size and number of dumpsters) to ensure all base MSW is collected and disposed, while avoiding dumpster/receptacle overflow and utilizing the minimum amount of required pickups with the minimum amount of required dumpsters as dictated by the strategies implemented to increase MSW diversion. The Contractor shall incorporate alternative methods for MSW collection and disposal utilizing alternative technologies during contract execution to minimize MSW disposal tonnages.

1.1.1.1. Unauthorized Materials in MSW Container. If there is noticeable amount of recyclables or other known unauthorized material (e.g. hazardous waste, tires, batteries, wet paint cans) in the MSW container, the Contractor shall not empty. The Contractor shall immediately notify the COR verbally then send a picture of discrepancy electronically to the

COR indicating location, building number, the recycling commodity (e.g. cardboard, metal, organic debris) or description of unauthorized material (if not obvious from picture). The COR will contact the facility to have the unauthorized materials removed and disposed of properly.

The Contractor, at their discretion, may remove recyclables and dispose of properly but shall not remove possible hazardous waste. Depending upon collection schedule, the Contractor may be required to return to container same day at no additional cost or if capacity of container allows collection on the next scheduled day. For informational purposes only, the Contractor shall submit monthly a summary of all unauthorized material notifications with the invoice (no compensation will be provided).

1.1.2. Food Waste. Empty containers used to dispose of food waste. Frequency and pickup days are identified in Appendix C - Food Waste Location and Frequency. Food waste shall be

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disposed at an authorized compost site off-base. Food waste shall be composted and may be collected utilizing compactors which are not required to be emptied daily or another industry standard method maybe used for food waste collection. If the Contractor uses compactors, they must be emptied in a manner to ensure sanitary conditions and health and safety of installation personnel. Containers are located outside and exposed to extreme temperatures and thus during the hotter months the food waste can begin to cook therefore it must be collected daily, for sanitary and odor regardless of amount in container, unless using compactors. In the cooler weather months, the contractor may submit a reduced pick up schedule based on quantity as factored into cost.

1.1.3. Recycling. Empty recycling containers based on historical data for the first 30 days of performance, or as required for a healthy, vector free environment. Contractor shall submit revised recycling collection routes and schedules throughout contract performance as deemed necessary, however shall not implement changes without CO or COR approval. In AF COLS 2 through 4 recycling will only include cost-effective commodities and those items required by law

(higher grade office paper, newspaper, and cardboard) throughout the installation. The Qualified

Recycling Program (QRP) Manager and Solid Waste Program Manager are authorized to determine cost effective commodities. Majority of the collection sites are outside the facilities.

1.1.4. Over and Above Requirements. The following services shall be priced separately in accordance with (IAW) the Price Exhibit and Container Price List. Services designated Indefinite

Delivery/Indefinite Quantity (IDIQ) shall be awarded; the Contractor shall be compensated IAW the unit price when these services are requested. The COR will provide written request for all over and above requests with location, dates, and container(s) size. The Contractor shall submit detailed monthly summary of all Over and Above notifications with the invoice.

1.1.4.1. Unscheduled Pickup (IDIQ). In addition to the established scheduled collections, the

CO or COR may request the Contractor make unscheduled additional collections and disposals using the Container Price List for MSW, composting, or recycling. The Contractor shall respond upon notification from the CO or COR. The Contractor may be requested to survey the circumstances or situation and provide recommendation on quantity and capacity of the container(s) needed.

1.1.4.2. Special Events (IDIQ). The Contractor shall provide collection and disposal for MSW or recycling to support special events using the Container Price List. The Contractor shall attend

(if requested) planning meetings to assist in recommending container, disposal frequency, location, and quantity requirements for the special event. Historically, SAFB sponsors the following special events: Freedom Fest (4 th of July celebration), Air Show, Hotter N Hell

Hundred (HHH) (100 mile bike race) and two basewide activities (e.g. picnic, barbeque, concert).

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1.1.4.3. Construction and Demolition Debris (C&D) (IDIQ). Collection and disposal of C&D debris from construction contracts, such as MILCON, is excluded from Facility Operation (FO) solid waste collection and disposal of C&D debris; however, it does include self-help projects or minor in house projects. When requested by the CO or COR, the Contractor shall provide roll-off containers for collection of C&D. The Contractor shall place containers at the designated site upon notification by the CO or COR. The Contractor shall recycle or dispose of all C&D at a recycling facility or permitted landfill. The Contractor must provide weight tickets, clearly labeled as C&D, of all roll-off containers with the invoice and reports.

1.1.5. Public/Common Use MSW and Recycling Receptacles. Contractor shall empty, collect, and dispose of all waste or recyclables and replace liners, provided by the Contractor, in containers before their capacity is exceeded. Locations and estimated frequencies are included in

Appendix B. The majority of public/common use receptacles are located at base installation recreation areas, parks, sports complex as well as bus stops and gate entrances.

1.1.6. Container Relocations. Occasionally containers will need to be relocated for various reasons (e.g. construction, pavement repair, and enclosure repair). The COR will provide written request to the Contractor when relocation is required.

1.1.7. Inclement Weather Schedule. The Contractor shall collect MSW and recyclable material during periods of inclement weather. In cases of severe weather, the CO or COR may authorize exceptions. When exceptions are granted all missed collections shall be performed within 24 hours after the severe weather has terminated, unless the CO authorizes additional time.

1.1.8. Route Parameters. The Contractor shall enter the base primarily through the Missile

Road Gate entrance and all vehicles and personnel are subject to search and potential delays. If the gate is closed, then the Contractor is authorized to use overflow gate. Collection shall be made during normal duty hours of 7:00 a.m. through 4:30 p.m., Monday through Friday, excluding federal holidays. There may be situations that require the Contractor to work at times other than normal duty hours (e.g. special events, weather delays). Do not perform services in living areas (lodging and dormitories) before 7:30 a.m. Collection outside these hours shall require prior coordination with the CO or COR. When the Contractor’s work schedule conflicts with an AF mission requirement (e.g. parade, change of command, real world threat), advise the

CO and reschedule the work to minimize disruption.

1.1.9. Points of Collection. Collection stations for MSW and recyclable materials are shown in

Appendix B. The Contractor shall position containers for customer ease in depositing MSW. The

Contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, storm drains, and other potential obstructions. The quantity, capacity size, and type of containers at designated locations will be determined by the

Contractor.

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1.1.10. Cubic Yard (CY) Capacity. The Contractor is encouraged to identify changes to the capacity and number of containers and/or pickup frequency to improve the overall efficiency of

MSW and recycling removal, and to submit these changes to the CO or COR for approval prior to implementation.

1.1.11. Government-Approved Containers. Containers used in the collection of MSW and recyclable materials in all areas shall be Contractor-provided and accepted by CO or COR.

Containers shall meet the base architectural/appearance standards. Containers shall be maintained by the Contractor and shall remain in good, workable condition, with no leaks. They must be easy to use by customers. If necessary, containers shall include instructions on usage on the container such as if the lid has a locking device. Cleaning and painting of a container shall be accomplished off base once a year or as deemed necessary by the COR or CO in order to maintain a clean and sanitary condition. The CO has authority to deviate requirement to clean once a year depending on drought conditions.

1.1.11.1. MSW Containers. Solid waste containers shall have attached lids that can be securely closed and remain closed during all weather conditions. Containers shall be dark brown in color.

Contractor shall provide signage on the containers at all times that is large enough to be easily visible. Signage shall be approved by COR prior to placing on container. Signage or labeling shall include a minimum:

Do Not Block Access

DO NOT DISPOSE

Recyclable materials in this container

1.1.11.2. Recycling Containers. Containers shall be clearly marked with the recycling symbol and/or labeled with the desired recyclable material (e.g. cardboard, paper, and plastic etc).

Containers can be blue in color as blue is universal recycling color, however the Contractor can use dark brown as long as container is clearly labeled for recycling only. Contractor shall provide adequate quantity of cardboard specific containers with the capacity of 6 or 8 CY with a slotted opening to ensure cardboard is broken down and discourage container from being used for trash.

1.1.11.3. Food Waste Containers. Containers shall be liquid tight (no leaks) and clearly labeled with attached lid. Containers shall be free of odor and debris after each collection.

1.1.11.4. Bulk Containers. Containers shall be able to accommodate bulk items such as furniture, C&D, organic debris, compost, and such. Capacity of containers shall be 20, 30, and

40 CY. The recycling yard shall have bulk containers available at all times for composting efforts.

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1.1.11.5. Other Public/Common Use Containers. Smaller containers (e.g., 15 through 55 gallon containers in recreational areas, playgrounds, high generation areas) shall be able to remain upright in all weather conditions and maintained free of unpleasant odor, dirt, debris, and pests. The Contractor shall ensure trash bag liners are provided as required per container.

1.1.12. Collection Area. The Contractor shall return containers to their original location after servicing, in an upright position with the lids securely closed. Several container areas are fenced and gated enclosures; the Contractor will be required to open and close all gated enclosures. The

Contractor shall conduct a survey of all enclosures and submit a detailed report indicating location and any damages to enclosure within first 30 days of contract. The Contractor shall not be held responsible for pre-existing damages as noted and agreed upon. The Contractor shall be responsible for future damages. The Contractor is responsible for cleaning up any spills, debris, etc., on the ground within 10 feet of the container when servicing a location prior to departing regardless how or who put the materials there. The Contractor shall provide appropriate means of ensuring the container remains securely closed during all weather conditions to include winds.

The Contractor shall be responsible to assist Government in keeping collection areas free of

MSW and debris. The Contractor shall collect debris placed at collection stations; for example, tree branches, sacks, cartons, boxes, cans, tied bundles, or other containers. It is intended that the majority of debris will be placed in containers. The Contractor shall notify the COR of locations where debris is frequently placed outside of containers so the COR may notify facility managers and, if necessary, the Contractor can adjust the container size or pickup frequency with CO or

COR approval. The Contractor shall also notify the COR if it is discovered that a particular receptacle is being utilized for the wrong material.

1.1.13. Weighing of Vehicles. All vehicles must be weighed at the beginning of contract performance to determine their tare weight and weight tickets shall be submitted to the COR with each vehicle identified. Trailers will be considered vehicles. All vehicles used in the collection of MSW, C&D, recyclables, and organics shall be weighed on state certified vehicle scales at the weigh station. Absolutely no other waste or recyclables shall be mixed with the AF installation weights. Incoming and outgoing vehicle weights shall be recorded on weigh tickets provided by the operator at the weigh station.

1.1.13.1. Weight Tickets. The Contractor shall submit a monthly report that includes weight tickets that reflect the disposed tonnage, date of disposal, and type of vehicle and cost of landfill tipping fees. The Contractor shall be reimbursed for tipping fees according to submitted invoices.

The Contractor shall submit recycling weight tickets in monthly report broken out by date, commodity, weights, and sales proceeds. The Contractor shall ensure all weight tickets are legible and tonnage will be separated by container size such as 6 and 8 CY containers and 20 and

30 CY roll-off containers.

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1.1.14. Safeguarding Privacy Act and For Official Use Only (FOUO) Paper. The Contractor is required to safeguard wastepaper containing personal information protected by the Privacy Act of 1974, as amended, for Privacy Act material as required. These materials shall be stored in secured document containers, until at which time picked up by the Secured Document

Contractor. It is the Contractor’s responsibility to ensure the documents are secured at all times, even during transportation until disposal, unless documents are shredded. Shredding documents, previously identified as privacy act or FOUO, is an acceptable method of secured.

1.1.14.1. Security Training. The Contractor will be required to participate in periodic information security training. Training materials will be provided by a Government representative and the Contractor shall acknowledge training materials to indicate when the training was completed to the COR.

1.2. RECYCLABLE MATERIALS PROCESSING. The base operates a QRP to reduce the volume of non-hazardous solid waste generated. It is the intent of the base to conduct direct sales of recyclable commodities through a QRP Manager. The Contractor shall assist the QRP

Manager by providing a detailed monthly report of recyclable commodities by weight, commodity, vendor, and pick up dates to the QRP along with 100 percent of the sales proceeds.

The Contractor shall not enter into any sales agreement for recyclables. If Contractor receives any revenue for recyclables inadvertently, the QRP Manager shall be immediately notified for collection of proceed. The Contractor shall be aware of the DoD and USAF waste diversion goals and notify the base QRP Manager of potential waste diversion opportunities in the local area. The AF waste diversion goals can be found in the most current USAF Strategic

Sustainability Performance Plan (SSPP). The United States (US) AF SSPP can be found at http://www.safie.hq.af.mil/esoh/. In AF COLS, recycling will only include cost-effective commodities and those items required by law (higher grade office paper, newspaper, and cardboard) at all main base facilities.

1.2.1. Materials. IAW DoD and AF ISWM policies, AF Solid Waste Diversion Goals, and QRP policies, the following items shall be recycled: office paper, newspaper, cardboard, and plastics.

In addition, there are other commodities that shall be recycled, however the market can fluctuate and when a commodity no longer becomes cost effective then the installation will no longer recycle. Cost effectiveness is not based on revenue alone it also includes the cost to collect, sort, store, load, transport, and contribution to the diversion rate. The Contractor shall assist the QRP

Manager in determining cost effectiveness. Other recyclable materials that may be recycled include but not limited to: scrap metal (e.g. tin, copper, steel, and aluminum), glass (clear, brown, green), shredded paper, corrugated fiberboard/paperboard, scrap wood, compost, food waste, organics, toner cartridges, mattresses, rags/textile wastes, batteries, or tires. The

Contractor shall also recycle C&D. The Contractor shall keep C&D weights and reports separate from all other recyclables. The installation recycles some commodities through other avenues http://www.safie.hq.af.mil/esoh/

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and the Contractor will not account for recycling efforts that the Contractor did not have direct participation. Contractor may recycle materials not listed above with prior coordination of the

CO or COR. All recyclable items shall be stored, shipped and disposed of IAW federal and local environmental regulations.

1.2.2. Pickup Points. Contractor shall provide recycling containers at the locations specified in

Appendix B. The Contractor can suggest additional locations for recycling containers to maximize use and facilitate ease of use by base personnel.

1.2.3. Base Recycling Center. The Government will provide the Contractor use of the base recycling center located at Building 2140 which has a 24-hour drop off collection point. The

Contractor shall ensure the recycling center is open for customer use during the duty day to drop off recyclables and compost. The Contractor does not have exclusive use of the recycling center yard; it is shared with Universal Waste and CE storage. Alternately, the Contractor may transport recyclables to a Contractor-owned or third party off-base facility for separation and resale so long as Government recyclable materials are sorted and weighed prior to commingling with other customers’ recyclables.

1.2.3.1. Contractor Responsibilities. The Contractor shall be designated as Facility Manager for

Building 2140. Separate, sort, store, bale, load, and process recyclables IAW buyer specifications. Perform daily general housekeeping duties and maintenance such as cleaning and replacing light bulbs. The Contractor shall attend Facility Manager’s training provided by the

Government and adhere to all requirements. The safety of Contractor personnel is the responsibility of the Contractor. Notify Base CE customer service for facility maintenance or repair requirements. Return equipment listed in Appendix E – Government Furnished

Equipment, Facilities, and Property, to the Government upon conclusion of contract. With the approval of the CO, Contractor may procure and install additional equipment as required to more efficiently process recyclable materials. Contractor-provided equipment will be procured at the

Contractor's expense, owned by the Contractor and removed when no longer operational or upon contract termination.

1.2.4. Marketing. The Contractor shall assist in market research of recyclable commodities. The

Contractor shall submit to the COR and QRP a detailed report of all recyclable marketing efforts to include dates, company name, point of contact (POC), phone number, commodity, pricing, and any special terms or requirements. The Contractor does not have authority to enter into any agreement with prospective buyers. Marketing may include loading and transporting commodities to buyers in the local area. A reasonable effort to find a market, buyer, or reuse to the extent of giving the material or commodity without compensation shall be made prior to disposal. Disposal in landfill shall be the last option when all others options have been thoroughly explored. The Contractor must get written approval from the QRP stating a commodity is non-marketable prior to landfill disposal.

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1.2.5. Composting. The Contractor will participate in an approved composting program off installation. Composting waste shall include but not limited to yard waste, leaves, branches, limbs, vegetation, grass, bare Christmas trees, and organic wood. Bulk composting containers shall be in place in the recycling yard at all times for self-help use. The Contractor shall debag all bags of organic waste not in biodegradable bags. Additionally, the Contractor shall place bulk containers at specified locations on an IDIQ basis when requested by the COR.

1.2.6. Awareness Programs. The Contractor shall educate base facility occupants frequently on the benefits of recycling and encourage the widest possible participation. The Contractor shall also brief facility managers on the required use of new solid waste and recycling container usage, pick up schedules, and how to properly recycle. The Contractor shall at a minimum provide some type of educational material twice a year. An example of how this may be achieved is to submit to the COR for approval an article for the installation newspaper, a newsletter/brochure, email notifications, posters, and special event (e.g. Earth Day). Content of this educational material could include, but not be limited to, Solid Waste/Recycling Diversion Rate summary, highlights of recent milestones, innovative recycling techniques/programs, and/or a pollution prevention, environmental facts, and recycling benefits section. All educational media shall receive approval by the COR before distribution.

1.2.7. Recycling Revenue. All generated revenue from recycling proceeds shall be paid to the

Government treasury. All revenue must be in the form of a check which includes a designated

QRP account number and will be used to help offset payment for the recycling program to include educational awareness endeavors, containers, equipment, and other authorized expenses.

The Contractor may make recommendations to the QRP Manager for authorized expenditures that would maximize recycling efforts.

1.3. DISPOSAL.

1.3.1. Off-Base Disposal. The Contractor shall transport and dispose of all MSW at a permitted off-base disposal site. A copy of the landfill(s) operating permit that material is transported to shall be provided to the CO and COR prior to first disposal and if location changes during the life of this contract. Occasionally, the Contractor shall transport recyclable commodities to an off-base material recovery facility. The Contractor is responsible for disposal being IAW existing local, state, and federal regulations. The Contractor shall be responsible for any permit or fees associated with the use of off-base disposal locations. Disposal costs are to be straight pass through reimbursable costs. The Contractor shall submit landfill disposal invoices for

SAFB and Lake Texoma only. Disposal efforts and costs shall not be comingled with other locations.

1.3.2. Disposal of Non-marketable Materials. Any commodity rejected by a predetermined commodity buyer must be reclaimed by the Contractor for commodity rework or disposal.

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Commodity rejection explanation must be provided to the COR and QRP within 24 hours of buyer rejection along with remedy of the reject and plans to prevent same future rejections.

1.4. EQUIPMENT MAINTENANCE. The Contractor shall furnish containers that match the architectural/appearance standards of the base. Painting must match the approved color scheme;

dark brown, beige, and blue which is authorized on recycling containers only. The Contractor shall maintain all Contractor and Government provided containers so that they have a professional appearance and ensure they are free of unpleasant odors, dirt, debris, and pests. All containers must remain in good, workable condition, with no leaks. They must remain easily accessible to customers. The Contractor shall perform all cleaning, painting, repair and other maintenance tasks off-base unless approval from CO is provided. Trucks and trailers used for hauling and collecting shall be free of excessive odor, dirt, debris, and pests and comply with hauling and transportation laws such as covered or lid to prevent spillage or loss of materials.

Contractor vehicles and equipment shall not have any waste or equipment leaks to include oil or hydraulic fluid. Should any vehicles or equipment have any leaks, the Contractor is responsible for cleanup.

The Contractor shall furnish replacement containers for all containers removed (for more than 1 hour) for cleaning, painting or repair to ensure that collection stations have adequate containers.

Cleaning or painting includes minor repair and maintenance to ensure a properly operating container. Major repairs or maintenance, as determined by the COR, shall require replacement of the container by the Contractor at no cost to the Government.

1.4.1. Cleanliness. The Contractor shall schedule and routinely clean containers and provide a summary of containers cleaned by location per month. When local area is in drought conditions, the Contractor is not required to clean containers per schedule unless a waterless method is used.

The Contractor shall annotate on the report “unable to clean containers due to drought condition”. Unscheduled sanitization or painting of a container shall be accomplished when deemed necessary by the COR or CO in order to maintain a clean and sanitary condition. Other equipment or vehicles shall be maintained in a professional manner.

1.4.2. Contractor Furnished Equipment. With the approval, the Contractor may procure and install additional equipment as required to more efficiently process materials. Contractor-purchased equipment, procured by the Contractor after contract award to supplement solid waste or recycling goals, will be documented and clearly marked Contractor Furnished Equipment and shall be removed by the Contractor upon contract termination. All maintenance and repairs to

Contractor furnished equipment and vehicles will be the sole responsibility and cost of the

Contractor. Repairs and maintenance shall be conducted off-base unless approved by the CO.

Contractor may not store unserviceable equipment or vehicles on the installation. The Contractor shall receive prior approval from the Government for any Contractor furnished equipment to be installed, mounted or requiring electrical support.

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1.4.3. Government Furnished Equipment (GFE). As prescribed by Federal Acquisition

Regulation (FAR) 45.401 the Contractor will be afforded the use of GFE exclusively for the performance of this contract only. The Contractor shall be made accountable and maintain GFE listed in Appendix E to ensure the constant ability to process appropriate recyclables at the base recycling center. The ability to collect, store, process, and dispose of recyclables and solid waste is the Contractor’s responsibility. The Contractor shall perform recommended manufacturer maintenance on GFE to maintain the equipment in good working condition and to avoid unnecessary wear and degradation of the equipment components. Maintenance of GFE shall be as required by manufacturer’s recommendation and industry standards. General and routine maintenance is the responsibility of the Contractor such as oil changes and flat tire repair to ensure it is scheduled and accomplished. If equipment maintenance or repairs are required on

GFE, the Contractor must notify and obtain prior approval from the COR and CO to perform any repairs. Contractor shall submit a detailed written cost estimate which includes GFE description, problem, repair, and method. Upon approval, the equipment repair will be coordinated by the

Contractor to expedite the repairs and to maintain the recycling center at optimal capacity.

Approved maintenance and repairs will be cost reimbursable; the original invoice shall be submitted with invoice. The Government is unable to pay any tax charges should the invoice total include taxes those will be deducted from the reimbursable charges owed the Contractor.

1.4.3.1. The Government reserves the right to not have equipment repaired. If equipment is not repaired, the Government is not required to replace any GFE. The ability to collect, store, process, and dispose of recyclables and solid waste is the Contractor’s responsibility, however when a GFE is not repaired or replaced the Contractor shall provide documentation to the CO stating how not having the GFE will affect performance of the contract.

1.5. REPORTS AND RECORDS. The Contractor shall provide a monthly summary report detailing total tonnage of solid waste, C&D, organic and recycling collected, all IDIQ requested services, maintenance/repair invoices, landfill tipping fees and weight tickets along with specific costs for each to the COR. The report shall be submitted no later than the 10 th of the following month and prior to invoicing. For example: if report data is for October then the report shall be received no later than November 10 th to be in compliance. In addition, the recyclables report shall detail materials collected and recycled by commodity, weight tickets, and gross proceeds from recyclable sales. The Contractor will have to coordinate with the QRP Manager regarding gross proceeds. Format for these monthly reports shall be:

Report 1: Summary page clearly label by month and year with MSW total tonnage collected, recycled grand total tonnage, and diversion rate achieved for that month. C&D is not calculated in this diversion rate, but if collected in the specific month, total tonnage shall be shown on a summary page distinctly separate from MSW and recycling. The bottom of the report shall include an annual summary which includes all previous month’s information.

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Report 2: Monthly MSW report broken out by date and tonnage disposed. Report shall include actual weight tickets as provided by approved-permitted landfill for that month. This report shall agree with Report 1’s tonnage monthly total.

Report 3: Monthly recycled materials report broken out first by commodity, then within that commodity the date, vendor, tonnage, actual weight tickets and proceeds for that month. This report shall agree with Report 1’s tonnage monthly total.

Report 4: Monthly report of all IDIQ requested per PWS paragraphs 1.1.4 through 1.1.4.3. The report shall be broken out first by Unscheduled Pickups, Special Events, and C&D then by date, location, container size, quantity, and cost. When C&D is requested the report shall include weight tickets and clearly marked C&D.

Report 5: Monthly report all GFE maintenance and repairs accomplished by Contractor. Report shall include date, repair, cost and copy of the invoice submitted for reimbursement. This report shall agree with invoiced amount.

Report 6: Monthly report of all unauthorized material notifications per PWS para 1.1.1.1. The report shall include date, location/building number, and problem as reported to the COR.

Report 7: Monthly report of Contractor’s efforts for the following: container inspections

(washing, painting or repairs), Marketing (PWS para 1.2.4.) and Awareness Programs (PWS para

1.2.6.) accomplished.

2.0. SERVICES SUMMARY (SS). The contract service requirements are summarized in

Performance Objectives that relate directly to mission essential items. The Performance

Threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS and the Contractor’s internal Quality Control Plan (QCP) provide information on contract requirements, the expected level of Contractor performance, and the expected method of Government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. During the first initial 30 days of the contract, two additional errors on each Performance Objective shall be allowed in an effort to identify normal phase-in problems.

Performance Objectives PWS Para. Performance Threshold

Collect Municipal Solid Waste 1.1 -1.1.1.1.

and 1.1.12.

No more than 2 Customer

Complaints monthly.

Collect Food Waste 1.1., 1.1.2., and 1.1.12.

No more than 1 Customer

Complaint monthly.

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Collect Recyclables 1.1., 1.1.3., and 1.1.12.

No more than 3 Customer

Complaints monthly.

Collect Over and Above IDIQ requested by the

COR

1.1., 1.1.4. –

1.1.4.3, and

1.1.12.

No more than 1 Customer

Complaint monthly

Collect Public/Common Use Receptacles and replace liners

1.1., 1.1.5.

and 1.1.12.

No more than 1 Customer

Complaint monthly.

Operate Recycling Center and Process

Recyclable Materials

1.2.-1.2.7. No more than 2 Customer

Complaints monthly.

Transport and Dispose of Municipal Solid Waste 1.3.-1.3.2. 0 Deficiencies permitted.

Maintain equipment, vehicles, and containers in good workable condition

1.1.11.1-

1.1.11.3.

and 1.4.-

1.4.3.1.

No more than 2 Customer

Complaints monthly.

Produce and submit accurate reports no later than th of the following month

1.5. 0 Deficiencies permitted.

2.1. QUALITY CONTROL. The Contractor shall develop and maintain an internal quality program to ensure ISWM is performed IAW commonly accepted commercial practices. The

Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. At a minimum the Contractor shall develop quality control procedures addressing the areas identified in paragraph 2, SS. Should Contractor’s performance show signs of significant problems or concerns, the CO may request Contractor to submit

Contractor’s quality control plan for review and acceptance as part of the contract and shall be open for inspection.

2.2. QUALITY ASSURANCE. The Government shall inspect and evaluate the Contractor’s performance to ensure services are received IAW requirements set forth in this PWS. The

Contractor shall provide work schedules to the COR IAW paragraph 4.6 of this PWS. The COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The goal of our surveillance approach is to gain confidence in the Contractor’s way of doing business and then

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adjust the level of insight to a point that maintains that confidence. The COR will use the

Contractor’s work schedule or modified version thereof, to record surveillance or validation results. Results of the validation then becomes the official AF record of the Contractor’s performance. When a Performance Threshold has exceeded allowable limits as stated in the SS or Contractor performance has not been accomplished, the COR will initiate a Corrective Action

Report (CAR) for issuance to the Contractor. The Contractor shall respond to the CAR and return it to the COR and CO within 2 business days of receipt.

2.2.1. Government Remedies. In the event the Contractor fails to perform satisfactory services or fails to correct non-conforming services, FAR 52.212-4 - Contract Terms and Conditions-

Commercial Items will be utilized.

2.3. PERFORMANCE ASSESSMENT.

2.3.1. Periodic Validations. This method requires the COR to employ a “spot check” style of evaluation based on the Contractor’s schedule. Periodic validations will be conducted at various frequencies (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

2.3.2. Unsatisfactory Performance. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the COR. Failing to meet the Performance Threshold as outlined in the SS for any of these Performance Objectives in any one month period shall result in a warning or letter of concern from the CO. Failing to meet the Performance Threshold as outlined in the SS of these Performance Objectives in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-Functional Team (MFT).

All remedies shall be IAW the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial

Items, Inspection/Acceptance.

2.4. PERIODIC PROGRESS MEETINGS.

2.4.1. Meetings. The CO, Functional Director, COR, QRP Manager and/or Solid Waste

Manager, other Government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues may be discussed: opportunities to improve the contract, required contract modification(s), unsatisfactory inspections and trends against each performance objective observed or positive performance and steps taken by the

Contractor to prevent unsatisfactory occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

2.4.2. Meeting Minutes. The minutes of these meetings will be reduced to writing, signed by the

CO, and any other signatures as deemed appropriate, distributed to the functional area and the

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Contractor. Should the Contractor not concur with the minutes, the Contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution.

3.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. RECYCLING CENTER FACILITY. Building 2140 shall be provided to the Contractor for the sole purpose of ISWM efforts. The Contractor will be required to maintain the 24-hour recycling area to include signage and ensuring no broken glass on the exterior drive and sidewalk. The Contractor will be required to attend facility managers training and assist in maintaining the facility such as reporting leaks or maintenance on the facility, and complying with any security threat conditions exercises or real world. The Contractor will be required to clean building 2140 and the recycling yard so that it presents a professional appearance. The

Contractor will be required to conduct inspections of the facility to include quarterly storm water inspection checklist in Appendix H. The Government shall provide utility service to the recycling center and perform facility maintenance and repairs upon notification process. In addition, all the GFE listed in Appendix E is located at the recycling center and the Contractor is responsible for inventorying the GFE and accountability and reporting any discrepancies to the

COR. The Contractor and the COR shall conduct a joint inventory of all GFE by the 10 th of the first month on this contract and by October 10 th of each option year.

4.0. GENERAL INFORMATION.

4.1. MISSION. The overall CE mission at SAFB is to plan, maintain, operate, and protect the infrastructure, facilities, and environment for assigned Airmen, families, and civilian employees.

The overall mission of SAFB is to train non-prior student airmen in their specific career fields.

There are two wing commanders on SAFB, the 82 nd

Training Wing and the 80 th

Flying Training

Wing. The mission at SAFB Annex Lake Texoma is recreational pleasure.

4.2. BACKGROUND. SAFB has a high turnover of population especially at the student training and dormitory areas. Training, awareness, and education on policies, procedures, and schedules are continually required to maximize diversion rates.

4.3. HOURS OF OPERATION. Perform ISWM services during normal duty hours (7:00 a.m.

to 4:30 p.m., Monday through Friday) and be available by phone/cell phone/text message and for after-hours response to refuse/recycling problems or emergencies. This excludes federal holidays, unless otherwise approved by the CO. There may be situations that require the

Contractor to work at times other than normal duty hours such as special events. When the

Contractor’s work schedule conflicts with an AF mission requirement, advise the CO and reschedule the work to minimize disruption. The recycling center shall provide 8 hours of customer service during the hours of operation.

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4.3.1. The Contractor shall not perform services until after 7:30 a.m. while in close proximity of living areas such as dormitories and lodging (military hotel).

4.4. HOLIDAYS & CLOSURES.

4.4.1. Recognized Federal Holidays. The Contractor shall ensure holidays are reflected in the schedules. The Contractor is not required to provide routine services on the following approved holidays:

New Year’s Day - 1 January

Martin Luther King Day - 3rd Monday in January

Washington’s Birthday - 3rd Monday in February

Memorial Day - last Monday in May

Independence Day - 4 July

Labor Day - 1st Monday in September

Columbus Day - 2nd Monday in October

Veteran’s Day - 11 November

Thanksgiving Day - 4th Thursday in November

Christmas Day - 25 December

If a holiday falls on a Saturday, the preceding Friday will be observed. If a holiday falls on

Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day after the holiday observance.

4.4.2. Other Base Closures. Work scheduled but not accomplished because of base closure due to exercises or real-world events will be accomplished as soon as possible after base reopening.

4.5. PERFORMANCE OF SERVICE DURING CRISIS OR HEIGHTENED SECURITY.

Any services determined to be essential for performance during crisis according to DoD

Instruction 3020.37 will be the responsibility of the Contractor. The Contractor will be notified by the COR or the CO on whether services will be continued or required during a crisis situation.

The services under this contract are essential for performance during crisis. The CO will determine circumstances which constitute a crisis based on direction from Security Forces and base leadership.

4.5.1. Base Exercises. Upon implementation of a Base exercise, the Contractor will be required to present the AF Form 75 ,Visitor/Vehicle Pass, or Installation Contractor’s Badge. The CO will notify the Contractor typically through email indicating the Contractor is exempt or not. Security

Forces should release the Contractor to continue their work if exempt. If the Contractor is unreasonably delayed, they should notify the CO immediately.

4.6. CONTRACTOR WORK SCHEDULE.

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4.6.1. Schedule Submission and Approval. The Contractor shall submit a schedule for all services described in this PWS and Appendices to the CO for approval at the post-award conference. The schedule shall include routes, pickup points, times, and days that pickups will occur. The Contractor shall not deviate from the approved schedule without prior approval from the CO or COR. Permanent changes to the schedule must be submitted prior to implementation and receive CO approval before the Government will allow the proposed changes. The schedule must be submitted electronically using a file format compatible with Government software. The schedule shall be validated at least annually for accuracy.

4.6.2. Schedule Changes. Occurrence based (non-permanent) schedule changes due to customer requests or base exercises shall be submitted to the COR and do not require CO approval.

4.7. CONTRACT PERSONNEL.

4.7.1. Contract Manager. The Contractor shall establish and maintain an office at building 2140 through which the contract manager or alternate(s) can be contacted during work hours. The contract manager or alternate shall be available during normal duty hours to meet on the installation within 1 hour with the Government personnel designated by the CO to discuss problem areas. The Contractor shall provide the CO telephone number(s) where validation results and complaints can be reported. The Contractor shall also provide to the CO the names and phone numbers of Contractor POCs for after business hours including nights, weekends, and holidays. This information will be kept updated by the Contractor whenever personnel changes occur. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract.

4.7.2. Personnel. Contractor personnel shall present a neat appearance. Contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing (overcoats, safety vests, or hats) bearing the company name or logo.