Amended - Questions and Answers FA301625Q0035.pdf

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Attached to
Cypher Locks
Solicitation number
FA301625Q0035
Issued by

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This document is a Questions and Answers (Q&A) file for Solicitation FA301625Q0035 regarding Cypher Locks replacement at Joint Base San Antonio (JBSA) Lackland, TX. The Q&A provides critical details about the contract, including installation parameters and government expectations. Key points include: installation can occur between 0800-1630 hours, materials can be stored at Building 950 for up to one week prior to project initiation, and the tentative delivery date is May 26, 2025. The project involves replacing existing door knob locks with Cypher locks on wood and metal doors, with no specific installation sequence required.

The document reveals that site inspections have already been conducted, and the government maintains photos of doors and locks. Contractors are encouraged to perform their own site visit before contract award. The warranty and post-installation support will be the contractor's responsibility during the warranty period, after which the government will seek assistance from a contractor of their choice. The solicitation is issued by the Department of the Air Force Air Education and Training Command, with a contractor question cut-off date of 10:00 AM CST on February 21, 2025.

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502 CONS/JBKAE FA301625Q003

JBSA Lackland, TX Cypher Locks

QUESTIONS & ANSWERS:

Cut-off date for contractor questions is 10:00 AM CST, 21 February 2025.

Question 1: Are there specific programming protocols (e.g., master codes, PIN limits) for the locks?

Government Response: No specific programming protocols.

Question 2: Who is responsible for post-installation troubleshooting if issues arise, and who is responsible for the cost? Contractor or Gov…

Government Response: Contractor will provide service during any warranty period provided by the contractor. After warranty expires, the Government will seek assistance from a contractor of their choice.

Question 3: Is there a required installation sequence or priority for certain buildings?

Government Response: No installation sequence is required.

Question 4: Will the government provide on-site storage space for materials, or must everything be delivered and installed immediately?

Government Response: Materials can be shipped to Building 950 and can be stored in the warehouse for up to one week prior to initiation of the project.

Question 5: Are there any penalties for delayed installation beyond May 26, 2025?

Government Response: 26 May 2025 is a tentative delivery date. Award will be made with a delivery date IAW with the delivery date specified by the vendor

Question 6: Will the government conduct any formal site inspection prior to work commencement?

Government Response: Site inspections have already taken place. The Government maintains photos of each door/lock at every site. Final acceptance inspections will be completed once all work is done.

Question 7: Are any of the doors exit doors, with a panic bar? Any emergency exit doors? The type of door will determine the chassis.

Government Response: No

Question 8: What are the current locks on the doors?

Government Response: Door knob

Question 9: What are the approved working hours? Are there any restrictions on installation hours?

Government Response: 0800 - 1630

Question 10: What kind of doors will these locks be installed on, ie wooden, metal, etc?

Government Response: Wood door and metal doors

Question 11: Are there any photos of the doors? In the SOW there are 2 attachments mentioned: Attachment

2. Layout-Attachment 2 (Facility Locations) Attachment 3. Door Locations Attachment 2. Layout-Attachment 2 (Facility Locations) Can we get those attachments?

Government Response: I will add the facility location. The Door location are in the SOW.

Question 12: Do you happen to have any drawings available?

Government Response: N/A

Question 13: Do you have pictures of each existing door.

The Cypher lock will not fit on a narrow or medium stile Aluminum door and could require a full door replacement.

Government Response: No we do not have pic of every door, however vendors are encourage to do a site visit before contract is awarded.

File details come from the government source that posted it. Updated .