Exhibit 3.3 - Description of Reports.docx
DOCX document 43 KB Posted
- Attached to
- DIGITAL GOVERNMENT SERVICES
- Solicitation number
- 5400021069
- Issued by
- South Carolina
About this file
This document is an exhibit describing operational reporting requirements for a Request for Proposal (RFP) issued by the State of South Carolina State Fiscal Accountability Authority (SFAA) for Digital Government Services (RFP Solicitation No. 5400021069). The service provider must deliver all reports currently provided by the incumbent service provider, including those listed in Exhibit 3.3-A, maintaining the specified format, content, and frequency. Reports must comply with formal report development processes including requirements definition, development, testing, acceptance, and production readiness prior to the commencement date. The service provider is responsible for providing ad hoc reports as requested by OTIS, customers, or STO in accordance with established service management procedures, and must enable OTIS, customers, and STO to request and generate reports independently through the Digital Government Service Portal where practical. All reports must be delivered through a real-time web-accessible reporting dashboard via the Digital Government Service Portal, with the capability to provide soft or hard copies upon request and access statistics as needed.
The service provider must modify report format, content, and frequency as requested by OTIS during the contract term, subject to change management procedures. While specific pricing terms, contract duration, renewal options, and funding sources are not detailed in this exhibit, the document establishes that the incumbent service provider currently maintains the baseline reporting requirements that the new service provider must meet or exceed. The integration of reporting capabilities into the Digital Government Service Portal represents a core technical requirement, with emphasis on accessibility and flexibility to accommodate evolving stakeholder needs throughout the contract term.
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Text version
State of South Carolina State Fiscal Accountability Authority (SFAA)
Request for Proposal Exhibit 3.3 Description of Reports
RFP Solicitation No. 5400021069
Table of Contents
1. OPERATIONAL REPORTS 3
Exhibit 3.3 (Description of Reports) RFP# xx
RFP Solicitation No. 5400021069 Page i of i
Exhibit 3.4 Performance Analytics Page 7
1. OPERATIONAL REPORTS
The Service Provider’s responsibilities include at a minimum:
Providing all Reports currently being provided by the Incumbent Service Provider, including:
Those Reports listed in Exhibit 3.3-A (Reports), including those reports contemplated in Exhibit 3.3-A (Reports), but not in production;
According to the format, content, and frequency as noted in Exhibit 3.3-A (Reports).
In compliance with report specifications identified in a formal report development process (e.g., requirements, development, test, acceptance, production ready) to be completed for each designated Report prior to the Commencement Date.
Providing ad hoc reports as requested by OTIS, Customers or STO in compliance with processes outlined in the Service Management Manual.
Where practical provide the capability for OTIS, Customers or STO to request Reports based on standard data provided via the Digital Government Service Portal.
Provide capability for OTIS, Customers or STO to generate ad hoc reports via the Digital Government Service Portal reporting tool.
Delivering all Reports requested or referenced as report requirements in other Exhibits.
In compliance with report specifications identified in a formal report development process (e.g., requirements, development, test, acceptance, production ready) to be completed for each designated Report prior to Commencement Date.
Modifying the format, content, and frequency of any Report as requested by OTIS during the Term, subject to Change Management procedures.
At a minimum, provide all Reports via the Digital Government Service Portal through a real-time web-accessible reporting dashboard.
Provide access statistics for Reports presented via the Digital Government Service Portal at the request of OTIS.
Providing soft or hard copies of Reports as requested by OTIS.
RFP Solicitation No. 5400021069 Page 1 of 1
File details come from the government source that posted it. Updated .