Exhibit_1.docx
DOCX document 59 KB Posted
- Attached to
- SW1050 -Deliverable Based IT Services (DBITS) State and local contract opportunity
- Solicitation number
- EV00000678
- Issued by
- Oklahoma
About this file
This document is Exhibit #1 for a Deliverables Based IT Services contract opportunity, issued by the Office of Management and Enterprise Services (OMES). The exhibit outlines comprehensive requirements for IT service suppliers across six technology categories: IT Assessment/Planning, Project Management, Application Development and Maintenance, Independent Verification and Validation (IV&V), Technology Upgrade/Migration, and Business Intelligence and Data Warehousing. Suppliers are required to demonstrate their capabilities by providing detailed responses to 11 core business management questions and submitting three project examples within each technology category they wish to be considered for, with projects completed within the last three years.
The solicitation mandates that suppliers have a minimum of 36 months of experience and provides extensive template requirements for documenting project details, including client information, project scope, budgets, full-time employee counts, communication plans, change management procedures, performance measures, and disaster recovery responsibilities. Suppliers can propose services for one or all technology categories, with OMES reserving the right to contact project references for further verification. The document emphasizes the need for suppliers to demonstrate expertise through concrete examples, certifications, methodologies, and past project experiences across various dimensions of IT service delivery.
View the file
Other files for this state and local contract opportunity
| File | Type | Posted |
|---|---|---|
| AttachmentC-StatewideTerms.docx | DOCX document | |
| AttachmentD_Updated_0824.pdf | ||
| Attachment_B_negotiable_with_lower_insurance.docx | DOCX document | |
| Exhibit_2_Category_Descriptions.docx | DOCX document | |
| FY25_State_of_Oklahoma_Vendor_Security_Assessment.xlsx | XLSX spreadsheet | |
| OMES_Form_CP004.pdf | ||
| Attachment_A-1_Lockdown_Language.5.23.24.docx | DOCX document | |
| SW1050_Attachment_A.docx | DOCX document | |
| SW1050_-EV678_Amendment_Q_A_04.18.25.docx | DOCX document | |
| SW1050_Non-negotiable_Bid_instructions.docx | DOCX document | |
| OMES_Form_CP076-Responding_Bidder_Information.pdf | ||
| Exhibit_4_Tech_Types_.xlsx | XLSX spreadsheet | |
| SW1050_-EV678_Amendment_Q_A_04.21.25.pdf |
Show all 13
On GovTribe
Work with this file on GovTribe
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Exhibit #1 Deliverables Based IT Services - Requirements Supplier’s Business Management Approach – Required response for all Technology Categories:
1. Provide information about the Suppliers’ business management strategy. Include the applicable certifications and percentage of employees that carry those certifications.
2. Describe the Suppliers’ methodologies used to gather requirements, including application, techniques and processes.
3. Provide a completed Business Requirements Document and a System Requirements Specification/Document from a previous project. Not applicable to IT Assessments/Planning & Procurement Assistance.
4. Describe the Suppliers expertise in document control including creating, maintaining and versioning technical documents. Response should demonstrate how the Supplier ensures traceability and consistency throughout the project.
5. Describe the Suppliers solution design methodology. Response should demonstrate how the Supplier has transitioned from requirements gathering to design implementation.
6. Provide a completed System Design Document from a previous project.
7. Describe the Suppliers approach to quality assurance including verification, validation, and testing. Responses should demonstrate how the Supplier has successfully applied this approach in the past.
8. Describe the Suppliers expertise in training including developing, delivering, and documentation. Reponses should demonstrate how the Supplier has integrated all the training components into and effective learning experience for clients in the past.
9. Describe the Suppliers methodology for managing warranty issues related to Suppliers work performed. Include an example of how the vendor achieved customer satisfaction using this approach.
10. Describe the Suppliers strategy for ensuring quality customer service, including:
a. How the Supplier will scale resources to meet user’s business needs
b. How issues will be identified and resolved in partnership with the customer
c. How the Supplier will involve the customer in the deliverable development process and review
d. How the Supplier transitions to the customer at completion of the project
11. The Supplier must have a minimum of thirty-six (36) months of experience as a Supplier providing services in each Technology Category.
SUPPLIER’s Experience Requirements
1. The Supplier shall provide project experience for each technology category that is being submitted with their proposal.
2. Suppliers are to provide three (3) projects within each category that they wish to be awarded in and that have been completed within the last three (3) years.
3. Suppliers may use the same project for multiple Technology Categories; however work performed should be clearly identifiable as related to that single Technology for projects that have multiple Technology Categories.
4. OMES reserves the right to contact any provided project contact names for further information/clarification.
The Supplier must meet the following mandatory requirements corresponding with each Technology Category that is being proposed to be considered for award.
Supplier may respond to one or all of the Technology Category Services requested.
A. Information Technology (IT) Assessment, Planning and Solicitation Assistance-
Examples of IT Assessment, Planning and Solicitation Assistance services include but are not limited to: conducting IT assessments, including enterprise architecture and cloud assessments; staff knowledge, skills and abilities assessments; strategic and tactical planning; network performance and strategic and tactical planning; specification development, SOW development, RFP development; and training development and delivery.
| Project #1 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #2 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #3 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
B. Project Management
Examples of included Project Management deliverables-based services: utilizing the State agency’s tools and processes, using off-the-shelf tools or using Suppliers’ own proprietary tools and processes to manage some or all of the full life cycle processes of a project. The State may specify specific methodology experience such as Agile, Iterative, Waterfall and RAD Project management experience within the SOW Solicitation.
| Project #1 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #2 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #3 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
C. Application Development and Maintenance, Support and Transition Planning
Examples of included deliverables-based services: researching; analyzing; requirements gathering; designing; programming; testing; documenting and implementing; applying changes to the software language and/or database in which the application is written; documenting and implementing maintenance transition plan; defining and documenting reporting requirements; and participating in disaster recovery planning and documentation.
| Project #1 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #2 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #3 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
D. Independent Verification and Validation (IV&V) and Quality Assurance (QA) Examples of included deliverables-based services: verifying project management practices and contract compliance by reviewing, analyzing, and testing project artifacts to determine whether deliverables meet business, functional, technical, quality, and performance requirements; establishing bidirectional traceability of user requirements from requirements elicitation, through design, development, deployment; participating in design reviews, code reviews and walkthroughs.
Examples of included deliverables-based services: project phasing including considerations as to the content, realism, practical and business factors associated with the phasing of the project, the project’s likelihood of success given the agreed upon phasing.
| Project #1 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #2 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #3 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
E. Technology Upgrade/Migration and Transformation Examples of included deliverables-based services: assessing the current application portfolio, evaluating technology assets before beginning technology transformation and Business Case development for justification of an initiative. Also included are: technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones. The following activities may also be included: planning, analysis, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services; and training support.
| Project #1 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #2 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #3 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
F. Business Intelligence and Data Warehouse Examples of included services: architectural design, extraction, transformation and loading of data sources; planning, assessment, product installation and tuning; prototype development, deployment, data cleansing, data mart development and support; reporting analytic development; customer support; business intelligence, data warehousing, and analytics SDLC services; data migration, integration with data mining; integration with business intelligence tools and/or systems; data scrubbing; data transformation; training and knowledge transfer.
| Project #1 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #2 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
| Project #3 |
| Description – Supplier must fully respond to each item requested. Answers should be concise yet brief. |
| Comments – Supplier may use this space to indicate that an element/role was not a part of the scope for the project. |
1. Project Information
2. Client Name
3. Contact Name
4. Contact Phone
5. Project Name and Scope
6. Project Start and End Dates
7. Project Budget
8. Number of FTEs on project
9. Describe the general goals and objectives of the project
10. Describe procedures for Change Management
11. Provide the Communication Plan
12. Lessons Learned during project
13. Performance Measures/Service Levels required and reported to the customer
14. Security and authentication responsibilities, if applicable
15. Disaster Recovery responsibilities and activities, if applicable
File details come from the government source that posted it. Updated .