Exhibit_1_Bidder_Reference_Worksheet.docx

This is a Bidder Reference Worksheet (Exhibit 1) associated with an RFP for Pharmacy Benefit Manager services issued by the Office of Management and Enterprise Services (OMES) Central Purchasing division on behalf of the Oklahoma Health Care Authority Employees Group Insurance Division (EGID). The worksheet is designed to collect reference information from bidders to validate their experience and performance history with similar contracts. Bidders must provide details on a reference company currently or previously contracted for pharmacy benefit management services, including the reference contact information, contract dates, and the number of covered lives served under both commercial and EGWP (Employer Group Waiver Plan) arrangements.

The Reference Questionnaire component of the worksheet contains ten standardized evaluation questions intended to gather qualitative feedback from reference contacts regarding the vendor's service delivery, performance against commitments, responsiveness, conflict resolution capabilities, and overall satisfaction. These questions address achievement of objectives, project management, schedule adherence, metrics for success, needs understanding, dispute handling, response time, expectation management, and likelihood of rehiring. This structured reference validation process allows the Oklahoma Health Care Authority to assess bidder qualifications and past performance in delivering pharmacy benefit management services prior to contract award.