Emergency FEMA Technical Assistance Document Summary

This is a technical assistance file related to the City of Pasadena's Community-Police Mediation Pilot Program, a competitive solicitation in California. The program seeks a qualified organization to provide facilitative mediation services designed to resolve complaints involving Pasadena Police Department personnel through voluntary, informal, non-disciplinary processes. The selected vendor will facilitate mediation sessions bringing together complainants and police personnel in a neutral setting to foster mutual understanding, improve communication, and build trust between the community and the Department. The organization must assemble a diverse team of trained, impartial mediators with demonstrated experience in facilitative mediation, ideally within law enforcement contexts. Core responsibilities include facilitating approximately 18 mediations annually, collecting participant surveys, completing post-mediation outcome surveys, and coordinating with City staff. Additionally, a representative must be available to attend up to five meetings with community organizations and seven half-hour briefings with police personnel. The selected organization is expected to demonstrate understanding of Pasadena's community landscape and departmental policies and procedures related to complaints and mediation processes.

The file does not contain detailed pricing information, specific contract term lengths, renewal options, response deadlines, or award dates. No incumbent vendor information or set-asides are specified in the available documentation. Funding sources and budget amounts are not detailed in this technical assistance document. The program operates as a pilot initiative addressing both community-generated complaints and potential internal departmental conflicts, emphasizing respectful communication and collaborative problem-solving through guided dialogue facilitated by qualified mediators.