RFQ_DTOS59-15-Q-00040_Amendment_1.pdf

Amendment No. 1 to RFQ No. DTOS59-15-Q-00040

This Amendment No. 1 adds, to the RFQ, the following Statement of Work:

STATEMENT OF WORK

A. GENERAL INFORMATION

1. Title of Project: United States Department of Transportation Headquarters Lenel System

Support.

2. Scope of Work: The contractor will provide as needed on-site and/or telephone support for the U.S. Department of Transportation (USDOT) Headquarters Lenel OnGuard System, including Lenel hardware, software upgrades and all necessary licensing to support the existing Lenel OnGuard Pro redundant system.

3. Performance Period: Contract will be for 1 year with 4 option years. Normal business hours are Monday through Friday 8:00 AM to 5:00 PM—but some work will be performed during non-normal hours, as is specified in the Line Items.

4. Type of Contract: See Line Items, some of which are Fixed-Price, and one of which is

Labor-Hour.

B. GENERAL REQUIREMENTS

5. The contractor will provide:

a. Gold Service Agreements for Lenel Software Support (fixed Price) (24/7 with end-user support allowed).

b. The ability to purchase Lenel licenses for readers, cameras and end users as needed.

c. Facilitate phone consultation for Lenel associated systems as needed.

d. Customer support service to include emergency Lenel services via phone or on-site as needed.

6. This contract will provide certified Lenel dealer support with access to purchase from the

Lenel product line. This includes license fees, access to the Lenel customer support services as an end user (phone) and contractor help desk support.

7. Contractor will establish a Software Support agreement with Lenel on behalf of the USDOT.

8. For only the LABOR-HOUR portion of the work (see Line Items), the Contractor will be reimbursed, up to a specified Labor-Hour CEILING, for work actually performed, and at one more contractor-proposed fully-loaded hourly pay rates approved by DOT. Such hourly labor rates for, the LABOR-HOUR portion, might include rates for job-titles such as project manager, senior technician and technician. See, also, the LABOR-HOUR Line Items.

9. USDOT will not be responsible for any mileage/travel charge for on-call service associated with support rendered at the USDOT headquarters facility in Washington D.C.

10. The USDOT will not provide service manuals or service diagnostic software to the

Contractor. The Contractor will obtain, have on file, and make available to its Field Service

Engineers, all operational and technical documentation (e.g., operational and service manuals, schematics, and parts lists) which are necessary to meet the performance requirements of this contract. The location and listing of the service data manuals, by name, and/or the manuals themselves will be provided to the CO upon request. Any charges for parts, manuals, tools, or software required to successfully complete any installation or service required are included within this contract and it’s agreed upon price unless specifically stated in writing otherwise.

C. CHANGES TO STATEMENT OF WORK

Any changes to this SOW will be authorized and approved only through written correspondence from the CO. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the contractor through the actions of parties other than the CO will be borne by the contractor.

D. GOVERNMENT RESPONSIBILITIES

1. The government will provide the required information to list winning contractor as the Lenel

VAR of Record for the USDOT Lenel OnGuard system.

2. The government will provide bidders Lenel OnGuard serial numbers if needed for the bid process.

E. CONTRACTOR EXPERIENCE REQUIREMENTS

Each respondent must have an established business, with an office within the Washington DC

Metro Area and full time staff to include a "fully qualified" field service engineer (FSE). The contractor must be a current Lenel Authorized Federal Government Value Added Reseller (VAR) in good standing.

The contractor must be certified by Lenel for Lenel OnGuard Pro systems in a NEC Xpress Cluster redundant configuration. "Fully qualified" is based upon training and on experience in the field. For training, the FSE must be currently trained and certified by Lenel on the equipment installed. For field experience, the FSE will have a minimum of one (1) year of experience in the installation, setup, troubleshooting and repair of Lenel OnGuard redundant systems, and have a minimum of two (2) years of experience with respect to scheduled and unscheduled preventive and remedial maintenance of physical access control systems. The FSE will be authorized by Lenel to perform the installation/maintenance/support services. The Contractor will provide written assurance to the competency of their personnel and a list of credentials of approved FSE. The Contracting Officer (CO) may authenticate the training requirements, request training certificates, or credentials from the

Contractor at any time for any personnel who are servicing or installing any USDOT equipment. The CO and/or Contracting Officer's Representative (COR) specifically reserves the right to reject any of the

Contractor's personnel and refuse them permission to work on the USDOT equipment. If subcontractors are used, the CO must approve them in advance. The Contractor will submit any proposed change in subcontractor(s) to the CO for approval/disapproval.

This Amendment No. 1 makes no other changes to the RFQ.

James H. Mowery III Contracting Officer Acquisition Services Division (M-63) Office of the Secretary U. S. Department of Transportation June 18, 2015