DPC-2338088290-KG - Bid Addendum 2 (Q&A).pdf

North Carolina STC Addendum Version Date: 5/2024

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Solicitation Addendum

Issuing Agency: Department of Administration, Purchase & Contract Solicitation Number: DPC-2338088290-KG Solicitation Description: Durable Medical Equipment (DME) Statewide Term Contract Bid Opening Date & Time: October 5, 2026 @ 2:00 PM ET Addendum Number: 2 Addendum Date: September 25, 2026 Procurement Lead: Kayla Glenn

FAILURE TO RETURN THIS ADDENDUM SHALL SUBJECT YOUR RESPONSE TO REJECTION.

1. The Solicitation is hereby modified as follows:

Modification # Solicitation Section Current Solicitation Language Updated Solicitation Language

1 Section 4.7.2 (Delivery for Custom Orders)

Custom Orders shall be delivered within thirty (30) consecutive calendar days after receipt of purchase order or within sixty

(60) calendar days for items that are backordered and/or manufacturer delayed. Custom Orders require product or accessory modifications such as non-standard seat width, seat depth, back height, molded cushions, or specialized supports.

Custom Delivery will be made from _____ (city, state) within _____ consecutive calendar days after receipt of purchase order.

Custom Orders shall be delivered within thirty (30) consecutive calendar days after receipt of purchase order or within sixty (60) calendar days for items that are backordered and/or manufacturer delayed. Custom Orders require product or accessory modifications such as non-standard seat width, seat depth, back height, molded cushions, or specialized supports. Custom Delivery will be made from _____ (city, state) within _____ consecutive calendar days after receipt of purchase order.

For products requiring site evaluation, measurements, permits, fabrication, electrical work, structural modification, or manufacturer production time exceeding the standard delivery windows set forth in this Section, the Procurement Entity and Vendor may agree in writing, prior to issuance of

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Modification # Solicitation Section Current Solicitation Language Updated Solicitation Language the purchase order, to a project-specific delivery and installation schedule, which will be used for on-time shipment calculations under Section 4.8.

2 Section 5.4.4 (Services and Repairs)

Service shall include but will not be limited to: Assembly, repair and modifications to wheelchairs, 3-4-wheel scooters and mobility devices, adaptive equipment, lift chairs, stair lifts, ceiling lifts, porch lifts, patient lifts, hospital beds and accessories. Adequate and satisfactory availability of repair parts and supplies, and ability to meet service requirements are necessary. The State reserves the right to satisfy itself by inquiry or otherwise as to Vendor's capabilities in this regard.

a) Coordination between the Agencies and the Vendor(s) is essential for the success of this contract. Vendor shall provide high quality service in a timely manner, and failure to do so, as determined by The Division of Purchase & Contract, may result in the termination of the contract.

b) The Vendor shall be the manufacturer or shall be authorized by the manufacturer to sell or distribute the brands of equipment awarded under the Contract. The Vendor or its third-party service provider performing repairs, maintenance, or other services shall possess any applicable manufacturer authorization required to perform those services. The Vendor shall provide documentation confirming the applicable product and service authorizations with its bid response.

Service shall include but will not be limited to: Assembly, repair and modifications to wheelchairs, 3-4-wheel scooters and mobility devices, adaptive equipment, lift chairs, stair lifts, ceiling lifts, porch lifts, patient lifts, hospital beds and accessories. Adequate and satisfactory availability of repair parts and supplies, and ability to meet service requirements are necessary.

The State reserves the right to satisfy itself by inquiry or otherwise as to Vendor's capabilities in this regard.

a) Coordination between the Agencies and the Vendor(s) is essential for the success of this contract. Vendor shall provide high quality service in a timely manner, and failure to do so, as determined by The Division of Purchase & Contract, may result in the termination of the contract.

b) The Vendor shall be the manufacturer or shall be authorized by the manufacturer to sell or distribute the brands of equipment awarded under the Contract. The Vendor or its third-party service provider performing repairs, maintenance, or other services shall possess any applicable manufacturer authorization required to perform those services. The Vendor shall provide documentation

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Modification # Solicitation Section Current Solicitation Language Updated Solicitation Language

c) Upon notification by the end user or authorized Agency representative, the Vendor shall respond via telephone within 48 hours with a plan of action and/or scheduled date to address the repair issue at the end user's site, if necessary.

d) Warranted repair work shall be completed within 3-7 calendar days from the end user's service request. Vendor shall provide the end user with a written estimate of the time to complete repair work. Repairs provided under such a service request shall not void the manufacturer's warranty in any way.

e) If equipment cannot be repaired within the 3-7 calendar day window, the Vendor shall provide suitable comparable loaner equipment that will temporarily accommodate the end user's disabilities until the original equipment can be repaired. The loaner must be approved as suitable by the authorized Agency representative.

f) Repairs to equipment still under warranty are not reimbursable under the Contract and shall include parts, labor, and travel at no cost to the Agency or end user.

g) For items outside the warranty period, billable diagnostic and service hours may not exceed 48 hours over a period of 3-7 business days.

confirming the applicable product and service authorizations with its bid response.

c) Upon notification by the end user or authorized Agency representative, the Vendor shall respond via telephone within 48 hours with a plan of action and/or scheduled date to address the repair issue at the end user's site, if necessary.

d) Warranted repair work shall be completed within 3-7 calendar days from the end user's service request. Vendor shall provide the end user with a written estimate of the time to complete repair work.

Repairs provided under such a service request shall not void the manufacturer's warranty in any way.

e) If equipment cannot be repaired within the 3-7 calendar day window, the Vendor shall provide suitable comparable loaner equipment that will temporarily accommodate the end user's disabilities until the original equipment can be repaired.

The loaner must be approved as suitable by the authorized Agency representative.

f) Repairs to equipment still under warranty are not reimbursable under the Contract and shall include parts, labor, and travel at no cost to the Agency or end user.

g) For items outside the warranty period, billable diagnostic and service hours may not exceed 48 hours over a period of 3-7 business days.

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Modification # Solicitation Section Current Solicitation Language Updated Solicitation Language

h) Repairs outside the warranty period require Procurement Entity authorization. Diagnostic time and technician travel require Procurement Entity approval. If approved, diagnostic time and technician travel are billed at the applicable Labor rates in Attachment A (Vendor/Dealer Facility, Technician Travel, or Onsite). If the Procurement Entity does not authorize diagnostic time or technician travel, such costs may not be billed regardless of whether the repair is subsequently approved or declined.

i) The loaner-equipment requirement in paragraph (e) does not apply to permanently installed equipment under Category B (Stair Lifts, Platform/Porch Lifts, Vertical Platform Lifts, and Ceiling Lifts), Category H (Shower/Bath Safety, including grab bars), and Category I (Door Openers). For such equipment, the Vendor shall provide expedited repair or temporary safe-use measures when feasible. Upon request by the Procurement Entity, a portable patient-transfer lift may be provided and invoiced under this Contract for temporary use during repair of permanently installed equipment.

3 Section 4.7.3 (Standard Installation)

Standard Installation is included at no additional cost. Standard Installation shall occur at the delivery location designated by the Procurement Entity, including the end user's residence when applicable. Equipment must arrive fully assembled and/or secured in

Standard Installation is included at no additional cost.

Standard Installation shall occur at the delivery location designated by the Procurement Entity, including the end user's residence when applicable. Equipment must

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Modification # Solicitation Section Current Solicitation Language Updated Solicitation Language place, ready for use without any further modifications to the site or equipment. Standard Products that do not require assembly (e.g., wheelchairs, walkers, canes) shall be delivered ready for immediate use and may not require any additional installation service.

arrive fully assembled and/or secured in place, ready for use without any further modifications to the site or equipment. Standard Products that do not require assembly (e.g., wheelchairs, walkers, canes) shall be delivered ready for immediate use and may not require any additional installation service.

Bariatric/heavy-duty beds are Standard Installation; the additional assembly time such equipment may require shall be included in the Vendor’s bid price under Section 4.1.

4 Section 4.1 (Pricing)

Bid prices will be based on a percentage discount off the current manufacturer's suggested retail price list (MSRP). The Vendor shall provide a single percentage discount for each Subcategory identified in Section 5.1, Product Categories and Subcategories, and shall apply that discount consistently to all items within the Subcategory bid.

Bid price shall include the total price for each item, including shipping, delivery, handling, administrative and other similar fees. Assembly and set-up at the State's location is included in the bid price for items receiving Standard Installation in accordance with Section 4.7.

Assembly and set-up costs for items meeting the Custom Installation criteria under Section

4.7.4 are excluded from the bid price and are addressed separately in Section 4.7.4.

Complete ATTACHMENT A:

PRICING WORKBOOK and upload in the Sourcing Tool. The pricing provided in ATTACHMENT A:

PRICING WORKBOOK, or resulting

Bid prices will be based on a percentage discount off the current manufacturer's suggested retail price list (MSRP). The Vendor shall provide a single percentage discount for each Subcategory identified in Section 5.4.2, Product Categories and Subcategories, and shall apply that discount consistently to all items within the Subcategory bid.

Bid price shall include the total price for each item, including shipping, delivery, handling, administrative and other similar fees. Assembly and set-up at the State's location is included in the bid price for items receiving Standard Installation in accordance with Section 4.7. Assembly and set-up costs for items meeting the Custom Installation criteria under Section 4.7.4 are excluded from the bid price and are addressed separately in Section 4.7.4. Complete

ATTACHMENT A: PRICING

WORKBOOK and upload in the

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Modification # Solicitation Section Current Solicitation Language Updated Solicitation Language from any negotiations, is incorporated herein and shall become part of any resulting contract.

The Vendor will demonstrate reasonableness of price by offering the Percentage Discount to North Carolina that is the same or better than provided in a current contract to similarly situated governmental entities (i.e. other State contracts, GSA, Veteran's Administration, Department of Defense or other governmental entities). If the Vendor is unable to offer the Percentage Discount to NC that is the same or better than given to other similarly situated governmental entities, Vendor shall include with the response a brief explanation as to why they are unable to do so. The State reserves the right to request further information such as copies of other governmental contracts, to determine the reasonableness of the price offered.

Sourcing Tool. The pricing provided in ATTACHMENT A:

PRICING WORKBOOK, or resulting from any negotiations, is incorporated herein and shall become part of any resulting contract.

The Vendor will demonstrate reasonableness of price by offering the Percentage Discount to North Carolina that is the same or better than provided in a current contract to similarly situated governmental entities (i.e.

other State contracts, GSA, Veteran's Administration, Department of Defense or other governmental entities). If the Vendor is unable to offer the Percentage Discount to NC that is the same or better than given to other similarly situated governmental entities, Vendor shall include with the response a brief explanation as to why they are unable to do

so. The State reserves the right to request further information such as copies of other governmental contracts, to determine the reasonableness of the price offered.

5 Section 3.1 (Method of Award)

North Carolina G.S. 143-52 provides a general list of criteria the State shall use to award contracts, as supplemented by the additional criteria herein. The Goods or Services being procured shall dictate the application and order of criteria; however, all award decisions shall be in the State's best interest.

Percentage Off Manufacturer Suggested Retail Price (MSRP) All responsive bids will be reviewed, and award or awards will be based on the responsive

North Carolina G.S. 143-52 provides a general list of criteria the State shall use to award contracts, as supplemented by the additional criteria herein. The Goods or Services being procured shall dictate the application and order of criteria; however, all award decisions shall be in the State's best interest.

Percentage Off Manufacturer Suggested Retail Price (MSRP)

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Modification # Solicitation Section Current Solicitation Language Updated Solicitation Language bid(s) that best meet the estimated requirements, taking into consideration breadth of items offered within each category/subcategory, highest percentage discount offered off the most recently published Manufacturer Suggested Retail Price (MSRP), quantity, quality, delivery, service, and geographical coverage, to include any required verifications set out herein such as, but not limited to, past performance, references, and financial documents.

Products offered must currently be available in the manufacturer's published MSRP. Submission of price schedules developed specifically for this IFB may result in disqualification from award consideration.

It is the State's intent to have multiple manufacturers and products represented across categories to ensure adequate statewide coverage and availability of durable medical equipment.

In the event that two (2) or more Vendors offer the same manufacturer's product(s), it is the intent of the State to make awards to all qualified Vendors offering those products to allow for multiple choice / purchase options regarding availability, price, and service. The percentage discount offered off the MSRP list for that manufacturer's product(s) will be listed by Vendor.

While the intent of this IFB is to award Contract(s) for all categories, the State reserves the right to make separate awards to one or more categories, to not award one or more categories, to delete categories prior to award, All responsive bids will be reviewed, and award or awards will be based on the responsive bid(s) that best meet the estimated requirements, taking into consideration breadth of items offered within each category/subcategory, highest percentage discount offered off the most recently published Manufacturer Suggested Retail Price (MSRP), quantity, quality, delivery, service, and geographical coverage, to include any required verifications set out herein such as, but not limited to, past performance, references, and financial documents.

Products offered must currently be available in the manufacturer's published MSRP. Submission of price schedules developed specifically for this IFB may result in disqualification from award consideration.

It is the State's intent to have multiple manufacturers and products represented across categories to ensure adequate statewide coverage and availability of durable medical equipment.

In the event that two (2) or more Vendors offer the same manufacturer's product(s), it is the intent of the State to make awards to all qualified Vendors offering those products to allow for multiple choice / purchase options regarding availability, price, and service.

The percentage discount offered off the MSRP list for that manufacturer's product(s) will be listed by Vendor.

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Modification # Solicitation Section Current Solicitation Language Updated Solicitation Language or to cancel this IFB in its entirety without awarding a Contract, if it is determined to be in the best interest of the State.

Vendor may bid to provide coverage for all 100 North Carolina counties or for select counties (see Section 5.2.1, Geographic Coverage). Each Product Category (see Section 5.1) is organized into Subcategories. Vendor may bid on one (1) or more Product Categories and/or Manufacturers, but MUST provide all items within each Subcategory for which it submits a bid.

The State reserves the right to waive any minor informality or technicality in bids received.

While the intent of this IFB is to award Contract(s) for all categories, the State reserves the right to make separate awards to one or more categories, to not award one or more categories, to delete categories prior to award, or to cancel this IFB in its entirety without awarding a Contract, if it is determined to be in the best interest of the State.

Vendor may bid to provide coverage for all 100 North Carolina counties or for select counties (see Section 5.3, Geographic Coverage). Each Product Category (see Section 5.4.2) is organized into Subcategories. Vendor may bid on one (1) or more Product Categories and/or Manufacturers, but MUST provide all items within each Subcategory for which it submits a bid. For each manufacturer bid, this requirement applies only to products currently listed in the manufacturer's published MSRP that the Vendor is authorized to sell under Section 4.13.

The State reserves the right to waive any minor informality or technicality in bids received.

2. The following are questions received about the Solicitation and the State's response:

Question # Document Section Vendor Question State's Response 1 Section 5.4.5

(Wheelchair Service / DME Consultation);

Section 4.30 (Subcontractor)

Does the ATS/ATP requirement apply only to products requiring clinical assessment, specialized seating evaluation, or custom wheelchair services, or to every product subcategory under Section 5.4.2? If subcontracted

The ATS/ATP requirement applies only to products requiring clinical assessment, specialized seating evaluation, or custom wheelchair/CRT services.

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Question # Document Section Vendor Question State's Response to a seating clinic, does Section

4.30 apply? Yes. Section 4.30 applies when subcontracted.

2 Section 5.4.5

Wheelchair Service / DME Consultation (technician requirement);

Section 5.4.4 Services and Repairs (third-party authorization)

Is the full-time Maintenance Technician requirement limited to wheelchairs/mobility equipment, or does it apply to all product categories under Section 5.4.2? May a manufacturer-authorized third-party service provider satisfy this requirement?

The full-time Maintenance Technician requirement applies only to wheelchair and mobility equipment.

Yes. Manufacturer-authorized third-party providers may satisfy this requirement.

3 Section 5.4.4 (Services and Repairs)

Does the loaner-equipment requirement apply to permanently/structurally installed equipment (stairlifts, ceiling lifts, door openers, grab bars)? What constitutes a "suitable comparable loaner" for customized/patient-specific equipment? Is loaner delivery/install/retrieval cost included in the warranty obligation?

Refer to Modification 2 above.

4 Section 6.8 (Coordination with Third-Party Payers)

Does the coordination requirement apply only when a PO identifies an eligible patient/beneficiary and applicable third-party payer, or must the Vendor investigate coverage on every order? What applies when the Procurement Entity purchases for institutional/general agency use?

Section 6.8 requires coordination with Medicaid, Medicare, and other third-party payers when applicable.

5 Section 4.18 (Vendor's Published Catalog & Price Lists)

Must the Vendor submit its entire company catalog, or only the complete manufacturer product line within each subcategory offered in Attachment A? May products the Vendor is not authorized to sell/service be excluded?

Only manufacturer product lines within the subcategories bid must be submitted.

Unauthorized products may be excluded.

6 Section 3.1 (Method of Award);

Section 6.12 (Post Award Product

Does bidding a subcategory require the Vendor to offer every item manufactured within that subcategory, or may the

Refer to Modification 5 above.

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Question # Document Section Vendor Question State's Response Substitution, Additions, & Removals)

Vendor identify the specific products it is authorized and capable of supplying? How should discontinued, unavailable, regionally restricted, special-order, or dealer-restricted products be addressed?

7 Section 5.3 (Geographic Coverage)

Please confirm a Vendor electing specific-county coverage is responsible only for the counties listed in its awarded Attachment A, and confirm whether coverage may vary by manufacturer, category, or subcategory.

Vendor is responsible only for awarded counties.

Coverage may not vary by manufacturer, category, or subcategory.

8 Section 4.8 (On-Time Delivery Rate)

Is the 95% on-time performance metric measured by shipment date, arrival at the designated location, or completion of delivery, installation, and training? What event/documentation will the State use to calculate on-time performance?

Measured by shipment to the designated location, not installation or training.

Vendors are responsible for tracking all required performance information, including on-time performance metrics. This data is reviewed during scheduled periodic Business Review Meetings throughout the duration of the contract.

9 Section 4.7.2 (Delivery for Custom Orders)

For products requiring site evaluation, measurements, permits, fabrication, electrical work, structural modification, or manufacturer production exceeding 30 days, may the Procurement Entity and Vendor agree to a different schedule before PO issuance? Will an approved project-specific schedule be used for 95% compliance calculation?

Refer to Modification 1 above.

10 Section 4.27 (Insurance Requirements Modification);

Because estimated statewide spend will be divided among multiple awarded Vendors with no guaranteed minimum volume, must every awarded

Section 4.27 sets the greater-than-$1-million tier as the Default Insurance Coverage for this Solicitation.

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Question # Document Section Vendor Question State's Response Vendor maintain the insurance limits associated with the greater-than-$1-million tier regardless of actual purchase volume? Please identify the exact coverage types, limits, and endorsements required.

Coverage types, limits, and required endorsements are defined in the General Terms and Conditions under the Insurance section, which apply in full to this IFB.

11 Section 2.8 (Bid Contents);

Section 4.1 (Pricing);

Section 4.7 (Delivery and Installation) and subsections;

Sections 6.2 (Electronic Product Catalog) – 6.9 (Invoices);

Section 6.16 (Attachments)

Please clarify the controlling section numbers where the table of contents or internal cross-references differ from the numbered provisions in the body of the IFB (examples cited by Vendor). Should Vendors follow the body text, and will an amended solicitation be issued?

Yes. Follow the section numbers in the body of the IFB.

Refer to Modifications 4 and 5 above for corrections to Section

3.1 and Section 4.1 cross-references.

No. An amended solicitation will not be issued.

12 Section 4.15 (Warranty);

Section 4.16 (Maintenance Option);

Please confirm that the no-cost warranty-repair requirement applies only to failures or defects covered by the manufacturer's warranty and does not apply to damage or service needs resulting from misuse, abuse, neglect, accidental damage, improper storage, unauthorized modification or repair, failure to follow operating instructions, environmental damage, normal wear, consumable items, or other conditions excluded by the manufacturer's warranty. When inspection or diagnosis determines that the reported problem is not covered by warranty, may the Vendor charge the awarded diagnostic, travel, labor, and parts rates contained in Attachment A, provided the Vendor gives the Procurement Entity a written diagnosis and obtains approval before completing billable repairs?

No-cost warranty repair applies only to defects covered by the warranty under Section 4.15, which applies for a minimum of twelve (12) months or the length of the manufacturer's warranty, whichever is longer.

Yes. Refer to Modification 2 above.

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Question # Document Section Vendor Question State's Response 13 Section 5.4.4 (Services and Repairs) If a service request is initially reported as a possible warranty issue but inspection determines that there is no product defect or that the condition is excluded from the manufacturer's warranty, may the Vendor charge for the diagnostic visit and technician travel even if the Procurement Entity elects not to authorize the subsequent repair? If permitted, should those charges be based on the post-warranty diagnostic, travel, and labor rates submitted in Attachment A?

See Modification 2.

14 Section 4.30 (Subcontractor)

May an awarded DME manufacturer, distributor, reseller, or dealer utilize a transportation/logistics company such as LV Freight Solutions as an approved subcontractor to coordinate deliveries throughout North Carolina?

Vendors must receive prior written approval from the State before subcontracting. The Vendor must submit the subcontractor's name, qualifications, and experience with the bid.

15 Section 4.30 (Subcontractor)

If the logistics subcontractor uses qualified third-party motor carriers to physically transport products, must each individual carrier be identified and approved by the State, or would approval of the logistics subcontractor under Section

4.30 be sufficient?

Per Section 4.30, Vendor-proposed subcontractors must receive prior written consent from the State.

16 Section 4.30 (Subcontractor)

Section 4.30 requires proposed subcontractors to be identified with the bid. Please confirm whether the prime bidder should include the logistics subcontractor's name, qualifications, experience, and proposed scope with its initial bid submission.

Yes, the subcontractor's name, qualifications, and experience must be submitted with the bid.

17 Section 4.27 (Insurance Requirements Modification);

What specific insurance limits and documentation would be required for a transportation/logistics

Section 4.27 and the General Terms and Conditions establish the Vendor's insurance

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Question # Document Section Vendor Question State's Response General Terms and Conditions subcontractor and any motor carriers used to perform deliveries under this contract?

requirements at the contract level.

18 Section 5.4.4 (Services and Repairs);

Section 5.4.5 (Wheelchair Service / DME Consultation)

Would a transportation/logistics subcontractor whose scope is limited strictly to transportation, delivery coordination, tracking, and reverse logistics be required to satisfy DME manufacturer authorization, ATS/ATP, clinical evaluation, repair, or maintenance requirements, or would those requirements remain with the prime/vendor performing those services?

No. These requirements remain with the Vendor or party performing clinical evaluation, repair, or maintenance.

However, an ATS/ATP must participate in the delivery of products requiring clinical assessment under Section 5.4.5.

19 Section 4.6 (Transportation and Identification)

Section 4.6 requires transportation costs to be included in the Vendor's total bid price. Please confirm that an awarded Vendor may contract with an approved logistics subcontractor for transportation costs provided those costs remain incorporated into the Vendor's contract pricing and are not separately charged to the State.

Yes. Transportation costs must be included in the Vendor's total bid price regardless of who performs delivery.

20 Section 4.21 (Background Checks)

Are there additional background-check, privacy, security, identification, or delivery requirements for transportation personnel making deliveries directly to an end user's residence?

Any Vendor personnel or agent may be required to undergo a background check at Vendor expense, if requested by the State.

21 Section 5.3 (Geographic Coverage);

Section 4.30 (Subcontractor)

May a prime Vendor rely upon the delivery network and geographic capabilities of an approved transportation/logistics subcontractor when demonstrating its ability to provide statewide or multi-county coverage?

Yes. Vendor may rely on approved subcontractor capacity. Vendor remains responsible for meeting coverage obligations.

22 Section 1.2 (Estimated Spend)

Can you elaborate on historical spend? Is it $1M across 10 categories total, or $1M per category. I understand it was an

The $1M estimate reflects prior contract spend and does not align with the new category structure; it is an overall

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Question # Document Section Vendor Question State's Response estimate to begin with and there are no guarantees to a spend level, just wanted to understand the potential estimate, not per category. This amount is not guaranteed and may be more or less than historical expenditure; no maximum or minimum quantities are guaranteed.

23 N/A Are you able to share who are the incumbents of the previous Durable Medical Equipment – 475B contract?

Please refer to the STC 475B Contract Synopsis available on the North Carolina Department of Administration website for details regarding the incumbents of the prior 475B contract:

https://www.doa.nc.gov/475b-durable-medical-equipment

24 Section 6.2.1 (Line- Item Catalog Solution)

Can the state please elaborate on the "specific template format" as stated in section 6.2.1?

Vendors must use the NC E-Procurement catalog template exactly as provided. No alternate formats accepted.

25 Section 3.1 (Method of Award) Section 4.5 (Product Identification)

Will the State issue salient characteristics for the items listed in CATEGORIES A through J? If not, how will offered products be evaluated, compared to alternatives, and scored?

No, the State will not issue a salient characteristics list.

Products are evaluated for suitability under Section 4.5.

Bids are evaluated per Section 3.1's criteria: percentage discount off MSRP, breadth of items offered, quantity, quality, delivery, service, and geographic coverage.

26 Section 6.2.2 (Punchout Catalog Solution)

Aside from the punchout catalog ordering solution mentioned in the solicitation, will the State accept other ordering methods such as emails to a dedicated vendor mailbox?

No. Email-based ordering will not be accepted. Vendor must use one of the catalog solutions described in Section 6.2 (Line- Item Catalog, Punchout Catalog, or Ordering Instructions for custom equipment).

27 Section 4.7.3 (Standard Installation)

Does the State have a list of sub-categories for which it expects or requires vendors to install the supplies? For instance, items under CATEGORY F are not listed as requiring ‘Custom Installation’. Is this the case for bariatric beds, for instance, which must be assembled but not installed?

Refer to Modification 3 above.

No separate list will be issued.

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Question # Document Section Vendor Question State's Response 28 Section 4.7.3

(Standard Installation) Please confirm (or refute) the end users – and consequently, the delivery points – include State facilities and private homes.

Delivery locations include any location designated by the Procurement Entity, including end user residences.

29 N/A Who is/are the incumbent(s) for this contract?

Refer to Question 23.

30 Section 1.2 (Estimated Spend)

Does the State have a breakdown of purchases under a preceding contract, if this is a re-compete? If so, will the State share a summary of purchases (percentages for each category)?

No.

ALL OTHER TERMS AND CONDITIONS REMAIN THE SAME

Vendor Name:

Authorized Signature:

Name & Title:

Date: