DOC032724-03272024153016.pdf

This document is an Amendment #3 to a contract between Agate Software Inc. and the Arizona Attorney General's Office, specifically the Office of Victim Services, located in Phoenix, Arizona. The amendment pertains to the IntelliGrants software product and is associated with Contract # CTR056195 and AG Project # AG21-0032.

The amendment extends the contract termination date to June 30, 2025, and outlines services for the 2024-2025 period, including Annual Support ($19,448.00), Annual Hosting ($14,023.00), and Service Enhancements (100 units at $136.00 each, totaling $13,600.00), with a total contract value of $47,071.00. The services include live help desk support, web-based issue resolution, weekly system updates, quarterly global product updates, system hosting, maintenance, configuration updates, SSL security certificate renewal, system backups, and potential service enhancements such as changes to forms, workflows, business rules, and system customizations. Invoicing will be done upon product installation and then annually, with service enhancements billed on a time and materials basis on the 1st of each month as work is completed.