O M_Attachment_E_SOW_April_22_2015_Final.docx

ATTACHMENT E

SCOPE OF WORK

TERRORIST SCREENING CENTER

VIENNA, VIRGINIA

Mission Critical Operations Facilities Operations Workplace Services Internal Business Services

April 2015

Table of Content

Facility Management Services Scope Document

1. Introduction

1.1 This facility is in the District of Columbia Metro area. It comprises a three story building on 17 acres of property with the main building at 205,000 square feet of usable space. It includes an on- roof mechanical penthouse and a partial basement that support mostly electrical equipment. It houses a modern Information Technology Data Center and large Call Center. The property also includes two small out buildings: Mail Processing Facility and Visitor Screening Facility and has parking for 800 vehicles. Section F, Equipment List, provides more detail on the Mechanical, Electrical, Plumbing (MEP) items and Section G, Building Description, provides more detail on the property and building specifics.

1.2 Services shall include:

· Daily operation (7-days/week) of mechanical/electrical systems including periodic start-up, shutdown, and/or change over between the primary heat rejection system (cooling towers and the dry cooler(s) system.

· Maintaining mechanical/electrical equipment as recommended by manufacturer and standard practice for the industry.

· Maintaining/updating environmental permits, registrations, plans, etc. that apply to the emergency power system.

· Replacing or repairing defective parts and equipment.

· Performing required inspections and routine maintenance on all systems as recommended by the manufacturer and standard practice for the industry.

· Repairing equipment as required to maintain mechanical/electrical systems with as little disruption to operations as possible.

· Executing daily work orders and responds to building emergencies as required and report completion of such to Facilities Manager.

· Provide services within the realm of operational and sustaining systems projects. These projects are customer requested repairs, updates, replacement, changes, and add/deletes that are not covered under the operations and maintenance statement of work.

1.3 The contractor will be expected to provide a full range of building maintenance and management service, either directly, or through subcontracting and partner relationships. The contractor will provide operational, maintenance and sustainment services for a “Mission Critical” Consolidated Facilities Management (CFM) services specifically related to supporting the maintenance and operations of the new Government Operations and Data Centers. The facility is a renovated lease facility having been specifically fitted for this specific use. The O&M Contract will be with the Government and the contractor will work under the direction of the Government’s Facility Staff.

· Operate and maintain a mission critical Data Center(s).

· Limit exposure due to reduced redundancy during maintenance and repair activities.

· No period of redundancy reduction greater than 24 hours.

· Manage operating cost to target levels.

· Maintain quality of services to building occupants.

· Proactive management of facilities.

· Implement “best in class” practices.

· No compromise to facility security requirements.

· “Outcome Based” solutions are desired.

To ensure continuity of essential services, the contractor shall be prepared to fully commence work on the start date of this contract.

1.4 The goals of the project:

· Allow the customer to benefit from a performance based/outcome based service levels for mission critical components as well as all general maintenance activities

· Reduce capital repairs.

· Reduce unscheduled shutdowns and repairs.

· Extend equipment life, thereby extending facility life.

· Realize life-cycle cost savings.

· Provide safe, functional systems and facilities that meet the design intent

· Set demanding performance goals on both a daily and ongoing basis.

· Adjust to changing occupant needs and reducing energy cost by modifying the HVAC, lighting, electrical, telecommunications, safety, housekeeping, and building automation control systems, as needed.

· Repair, upgrade, and re-commission building systems to ensure that they are working to meet current needs.

Prevent disruptive failures in the building and its systems.

2. Description of Services

General Description of Services: Specific technical requirements for Mission Critical system operation and maintenance are provided in Section F.

a. Data Centers and their respective Support Infrastructure

LP consists of one (1) Data Center and is approximately 10,000 SF and is located on the 3rd Floor (South-East Corner). The Contractor shall staff the mission critical infrastructure supporting the Data Centers on a 24-hours per day, 365 days per year with engineering and technical maintenance staff. All staff shall have the requisite skills, expertise and training for routine and emergency procedures to enable the continuous operation of Client’s Data Center, Operations Center and other mission critical support areas located in the Facility. This includes the service of all mechanical and electrical systems. For mechanical and electrical trades contractor shall have a minimum of one licensed journeyman level technician per trade on site at all times.

b. Heating, Ventilation & Air Conditioning (HVAC)

The Contractor shall furnish all labor, supervision, tools, materials, equipment, incidental engineering, transportation, and management necessary to operate, maintain, and repair the HVAC system (See inventory for list of applicable HVAC systems) and associated distribution systems, facilities, and equipment. Work includes the performance of service work, preventive maintenance of equipment, and other services as described through this document.

The Contractor shall be responsible for the effective and efficient operation, maintenance, and repair of the central HVAC system. This system includes the 23 dry coolers, two (2) 600-ton cooling towers and related equipment including fuel storage and handling, associated pumps, components, controls, condensation units, and related equipment.

The Contractor shall create and maintain complete set of written operating procedures. The HVAC systems will be operated and maintained per manufacturer specification and warranty requirements to ensure that the appropriate seasonal temperature range 72F to 76F and air quality is provided in all areas. System operating hours shall be established to optimize cost effectiveness and comfort. Preventative Maintenance will be performed to maximize the operating efficiency and life expectancy of all mechanical systems. Mechanical control systems will be tested for functionality on an annual basis.

All HVAC controls including, but not limited to, SiteScan ©, SCADA (Supvervisory Control and Data Acquisition), DCIM (Data Center Infrastructure Management), BAS (Building Automation Software) and IT equipment, digital and pneumatic controls and compressed control air systems including air compressors.

c. Electrical Systems

The Operation and Maintenance of Electrical Distribution and Emergency Generation Systems (see inventory list of applicable electrical systems) function is defined to include all labor, transportation, equipment, materials, supplies, management, coordination, and supervision required to perform operation and maintenance of electrical distribution and emergency systems services. Electrical functions are defined as operations and maintenance of electric plants and systems, which includes primary generating plants. The primary electrical feed will be provided from a commercial utility company, and therefore this project only includes customer equipment and emergency generating equipment that provide essential power conditioning and emergency during outages of the commercial power source. The Generator system also consists of six-20,000 gallon diesel fuel underground storage tanks, a significant piping distribution system and fuel polishing station. Further the contractor is responsible for coordinating the refueling, spill containment and prevention EPA testing of exhaust and fuel quality sampling. Electric functions and sub-functions are defined as operation and maintenance of electric distribution and emergency generating systems.

The Contractor shall create and maintain complete set of written all operating procedures, all maintenance procedures and all emergency operating procedures.

Electrical systems shall be inspected per manufacturer specification and warranty requirements to ensure their safety and reliability. A comprehensive preventative maintenance program shall be established for all electrical system components. Special procedures will be established to ensure the integrity and reliability of electrical systems that support data centers. Where Auxiliary Power Systems (APS), Uninterruptable Power Systems (UPS), Power Conditioners and other specialized electrical systems exist, special operations and maintenance programs will be established to maximize their reliability (Identify the special operations). The government will require the contractor to participate in fail-over testing and contingency exercises twice a year during the base contract period, adjusted thereafter in the option years as directed by the government.

d. Fire Protection Systems The Contractor shall furnish all labor, management, supervision, tools, materials, equipment, and transportation necessary to provide maintenance and repair services for fire protection systems in accordance with contract requirements (see Section H for list of applicable fire protection systems). Work includes the performance of service call work to make repairs to return systems to proper operation; inspection, testing, and maintenance tasks to ensure system reliability; and indefinite quantity work to make certain specific repairs.

The Contractor shall maintain and repair fire protection systems and integral components between the alarm, discharge system, and/or sensors and the source of supplying utility, power generator, and/or gaseous/chemical storage. This includes all system components such as pumps, valves, controls, meters, pipes, cylinders, circuits, etc.

Provide inspection, operations, maintenance and testing for all Fire Protection systems including; 1) VESDA, 2) FM-200, 3) Fire Sprinklers (wet and dry) and Fire Extinguishers. Included are tests and inspections to be conducted at least annually or as otherwise required to comply with local codes. All maintenance requirements shall be In Accordance With (IAW) Manufacturer recommended or prevailing codes whichever is stricter.

e. Fire Alarm Systems Maintenance Fire alarm systems, annunciators, smoke and heat detectors shall be inspected and tested semi-annually. The facility includes a VESDA smoke detection system, FM-200 systems and pre-action systems in addition to the wet pipe sprinkler systems. All other components are serviced IAW; 1) NFPA standards or 2) under the service call portion of this SOW.

f. Plumbing Systems All water, sanitary sewers, rain leaders, water coolers, water heaters, water closets, lavatories and other plumbing fixtures will be maintained to ensure proper operation and a leak free condition. Fixtures will be inspected quarterly, seals and washers replaced as necessary to prevent drips and minor leaks. This includes, but not limited to, all restrooms, locker rooms, Wellness areas, fitness areas, break rooms, berthing rooms, slop sinks and mechanical areas. In addition, the contractor is responsible for servicing all expansion tanks, air receiving tanks and storage tanks associated with the Building’s plumbing infrastructure.

g. Interior Lighting (mission critical areas and all other areas) Lamps and ballasts in interior lighting fixtures, including task lighting, will be replaced. In Accordance With (IAW) the 2-day service call requirement, where one fixture is inoperable. If two or more adjacent lighting fixtures are inoperable, the request will be handled as emergency and responded to within 2 hours. Lighting diffusers, fixtures and lens will be cleaned during any re-lamping effort. All inoperable lamps that can be treated as universal waste should be stored and disposed of as such, in compliance with all applicable federal, state, and local requirements. This section is applicable to ALL lighting systems inclusive of those served from the emergency generators.

h. Exterior Maintenance (Lighting-Memorials-Tables-Benches-Structures) Proper exterior lighting is essential to the safety of employees and visitors. Replacement of exterior lighting near perimeter fencing, employee crosswalks/ sidewalks and walkways and all entrances and exits will be considered a priority and burned out bulbs will be replaced within 2 hours. Exterior lighting will be regulated by a time clock or photocell to ensure operating efficiency. All inoperable lamps that can be treated as universal waste should be stored and disposed of as such, in compliance with all applicable federal, state, and local requirements.

· 9-11 Memorials located in the rear and front of Liberty Park are required to have maintenance services. These services include all external lighting fixtures, flag poles, halyards, granite surfaces and benches, Snow and ice services are expected as well.

· Picnic type benches and seating areas

· Utility Shed (s)

i. Janitorial Services - Provided by other contracting means

j. Pest Control – Provided by GSA Lease #GS-11B-01928

k. Landscaping – Provided by GSA Lease #GS-11B-01928

l. Elevators Elevators shall be maintained and adjusted regularly by qualified technicians to ensure their safety, reliability, operating efficiency and longevity. An independent elevator consultant shall inspect and test all elevator systems to verify appropriate preventative maintenance and proper adjustments are being performed on the elevator systems in accordance with building codes and GSA requirements. The Liberty Park facility consists of three hydraulic passenger elevators (2 with three openings and one with 4-openings and a 10,000-pound rate freight elevator with 4-openings. Entrapment shall be treated as an emergency. The three (3) main passenger elevators are the responsibility of the Lessor and the freight elevator shall be the contractor’s responsibility.

m. Trash Removal – Provided by GSA Lease #GS-11B-01928

n. Recycling Programs – Provided by GSA Lease #GS-11B-01928

o. Building Exterior and Hardscape Management – Provided by GSA Lease #GS-11B-01928

p. Parking Lot Maintenance/Marking – Provided by GSA Lease #GS-11B-01928

q. Snow Removal – Provided by GSA Lease #GS-11B-01928 (augmented on an ad hoc basis via issuance of an Emergency Service Call)

r. Roof Inspection/Repairs – Provided by GSA Lease #GS-11B-01928

s. Storage - The O & M Contractor shall provide 3000 square ft. of warehouse shelf storage located within close proximity to the facility. Currently there is space leased from the warehouse located adjacent to the facility.

t. Annual Building Inspection (Condition Assessment) Each year the O&M contractor will conduct a detailed inspection of each building that must meet the requirements of the Energy Independence and Security Act of 2007 Section 432, Evaluations. This inspection will review the overall quality for each service provided to the facility, evaluate the operating procedures, and identify capital improvements necessary to maintain and enhance the building’s appearance, function and operating efficiency. This inspection will be the basis for establishing any changes in service levels, operating budgets and capital expenditures for the following year. Operating and service deficiencies will be corrected in a timely manner.

u. Energy Management Audits The O&M contractor will provide Energy Management Program support, including ongoing audits. The energy demand and consumption will be routinely monitored for the facilities to identify opportunities to reduce energy use and cost. Whenever the ongoing audit reveals an abnormal demand or consumption, the building systems and controls will be inspected to establish corrective action. This will be very difficult to quantify for the contractor. The O&M contractor shall enter and maintain energy data in a database specified by the FBI Energy Manager (e.g., Energy Star Portfolio Manager).

v. Building Repairs The Contractor shall furnish all labor, management, supervision, tools, materials, equipment, incidental engineering, and transportation necessary for the maintenance, repair, and minor construction of buildings and structures and related systems and equipment in accordance with contract requirements. Section G provides a list of applicable items to be maintained. The work includes the performance of service call work, recurring work, and indefinite quantity work items of repair and minor construction. This requirement is specifically germane to the General Maintenance portion and is broad by design to cover the general maintenance requirements expected and to some extent unexpected (i.e. roll-up doors, dock levelers, wall coverings, flooring, ceiling tiles, HVAC diffusers, door hardware, furniture, locks/keys, small exhaust fans, small motors, small pumps etc.

The O&M contractor will provide handyman services to maintain and repair the existing building structure and components. This service will include electrical outlets, cabinets, shelves, furniture assembly, locksmith services, etc. If the CFM contractor procures products to conduct building repairs, they shall adhere to EPA’s Comprehensive Procurement Guidelines requirements and should be Environmentally Preferable (refer to EPA's environmentally preferable purchasing web site, www.epa.gov/epp and USDA BioPreferred products web site www.biobased.oce.usda.gov/fb4p/).

All adhesives employed on this project (including, but not limited to, adhesives for carpet, carpet tile, plastic laminate, wall coverings, adhesives for wood, or sealants) shall be those with the lowest possible VOC content below 20 grams per liter and which meet the requirements of the manufacturer of the products adhered or involved. The CFM contractor shall use adhesives and sealants with no formaldehyde or heavy metals. Adhesives and other materials used for the installation of carpets shall be limited to those having a flash point of 140 degrees F or higher.

For projects requiring painting, the CFM contractor shall use interior paints and coatings that meet or are equivalent to the following standards for Volatile Organic Compound (VOC) off-gassing:

1. Topcoat paints: Green Seal Standard GS-11, Paints, First Edition, and May 20, 1993.

2. All other architectural coatings, primers, and undercoats: South Coast Air Quality Management District (SCAQMD) Rule 1113, Architectural Coatings, effective January 1, 2004.

3. Architectural paints, coatings, and primers applied to interior walls and ceilings:

a. Flats: 50 grams per liter (g/L).

b. Non-flats: 150 g/L.

4. Anticorrosive and antirust paints applied to interior ferrous metal substrates: 250 g/L.

5. Clear wood finishes:

a. Varnish: 350 g/L.

b. Lacquer: 550 g/L.

6. Floor coatings: 100 g/L

7. Sealers:

a. Waterproofing sealers: 250 g/L.

b. Sanding sealers: 275 g/L.

c. All other sealers: 200 g/L.

8. Shellacs:

a. Clear: 730 g/L.

b. Pigmented: 550 g/L.

9. Stains: 250 g/L.

10. Use reprocessed latex paint in accordance with EPA’s CPG (Comprehensive Procurement Guidelines) on all painted surfaces where feasible. The type of paint shall be acceptable to the Contracting Officer.

w. Interior Plants – Provided by GSA Lease #GS-11B-01928

x. Utilities The CFM contractor will manage utility services {electricity, gas, water, and sewer}. Maintain power utilization within parameters set by Dominion Virginia Power.

y. Grounds Maintenance – Provided by GSA Lease #GS-11B-01928

z. Environmental Services for Emergency Electrical Systems The CFM contractor shall develop (as needed), maintain, and adhere to all permits, plans (e.g., SPCC Plan), registrations, SOPs, etc. associated with operating and maintaining the facility’s diesel storage tanks and emergency generators. The CFM contractor shall ensure that personnel are trained in accordance with the SPCC Plan and provide training as needed for FBI employees.

aa. Certification Frequencies

· Current Injection Break/Relay Tests (3-year)

· Over and/or Under Voltage Relay (Annual)

· Ground Fault Type Transformer or Differential Relay (Annual)

· Low Voltage Molded Case Circuit Breaker > 400 AMPS (1/3 Years)

· MicroVersa Trip protective devices (1/3)

· Motor Starters, 100 Hp and Greater (Annual)

· High Voltage Network and Power Type Transformer (Oil Filled)(Annual)

· High Voltage Network and Power Dry Type Transformers (Annual)

· Fire Extinguishers, Stored Pressure with Gauge (Annual)

· Fire Extinguishers, Stored Pressure with Gauge (1/5 Years)

· Water Tanks (Annual)

· Air/Refrigerant/LP Gas Tank (Annual)

· Backflow Preventer (Annual)

· Auxiliary Protective Relays (Annual)

· Fired & Unfired Pressure Vessels (Annually)

· FM200 system(s) per NFPA recommendations

Section A-Project Management Requirements

1. Experience and Qualifications

a. Provide the legal name of the company, year incorporated and in what state.

b. The Contractor shall provide the organizational structure/chart for the company.

c. What are the knowledge base, background, and tenure of key staff members with whom we will be directly working, including Sales, Client services, Professional/Consulting services, Technical Support, Research and Development, and any other contacts?

d. How many years has the organization been in business? The Contractor shall provide background of the organization.

e. Define the ownership structure of the organization; Public or Private.

f. Provide audited financial or the company’s annual report.

g. The Contractor shall outline the company’s future strategy and development plans for managing “Mission Critical” facilities?

h. How many “Mission Critical” facilities does the company manage?

i. How many facilities requiring Top Secret Clearance and TS/SCI clearances does the company or has the company managed over the past five-years?

j. What is the percentage uptime for these “Mission Critical” facilities?

k. Describe the company approach to and your philosophy of “Mission Critical” facility management.

l. Describe the approach to “outcome based” and/or “performance based” maintenance contracting.

m. Identify the key aspects of developing and implementing a 100% uptime platform strategy.

n. Describe the licensing, certification and benefits programs for the company’s employees. It is mandatory that the Offeror provides documentation of Factory Certified maintenance and operation training on the KST (Kinetic Stored Technology) Rotobloc system. This training must include the KST as a whole, in an addition to bearing replacement and utilization of mechanical engineering tools specific to these units.

o. The Contractor shall indicate the name of the executive responsible for this assignment and how he/she would monitor progress and ensure quality performance.

p. Do you have a means to ensure and encourage that response times will meet and/or exceed standards for a “Mission Critical” facility that are measurable and can be evaluated?

2. Technical Services and Training Resources

a. Describe technical services resources within your organization and experience levels.

b. Discuss the company training philosophy.

c. The Contractor shall describe its corporate training program. Is this training available for outside providers? Does the company provide this training for its subcontractors and vendors?

d. Does the company provide 24/365 emergency services?

e. What training programs are provided in-house to existing employees and to employees involved in the transition?

f. Describe the support capabilities available to the on-site management team both on a national basis and on a local basis in The Government/First American’s market area.

g. Is the cost of technical services and training fees included in the management fees? If not, how will services be charged for and what is the pricing structure?

h. The successful bidder shall hold Master Licenses from the Commonwealth of Virginia for Mechanical, Electrical, Plumbing, licenses shall be displayed on-site.

3. Operational and Maintenance Management Plan

a. The Contractor shall outline the staffing requirements for the facility and indicate expertise and certification of each position required. (Provide organization chart for staffing)

b. The Contractor shall outline other resources available to assist on-site personnel in the performance of their daily duties and in response to special needs.

c. Please outline the resources required for on-site staff (office, furnishings, equipment, vehicles, etc.).

d. The Contractor shall outline training programs provided and frequency of each to on-site personnel to keep them abreast of the latest technology and facility management requirements. Do in-house employees or third parties provide this service? Is the cost of technical services and training fees included in the management fee? If not, how will services be charged for and what is the pricing structure?

e. The Contractor shall outline escalation procedures to resolve outstanding issues on a timely basis.

f. The Contractor shall outline approach and resources to identify, address and correct equipment and system failures within a 24 hour time period. Identify any obstacles and how you would address them.

g. The Contractor shall outline proposed O&M programs and the key aspects of the programs as it relates to uptime reliability.

h. Provide a description of the methods utilized to ensure the execution, tracking, and analysis of all service work.

i. The Contractor shall describe how you would propose to identify and track cost savings opportunities for the facility without sacrificing service levels or uptime performance.

j. The Contractor shall explain how you propose to monitor “Mission Critical” systems for abnormalities or other signs of potential weaknesses.

k. The Contractor shall outline how you would align your maintenance specifications to maximize the life cycle of the facility’s systems.

l. The Contractor shall outline the key aspects of managing raised floor areas, highly specialized spaces, and 24/7 operational requirements.

m. The Contractor shall outline the specific Engineering Services that will be provided and how each would support the 100% uptime strategy.

n. The Contractor shall outline proposed Vendor Management plan and identify those activities that will be provided by a third party.

o. The Contractor shall outline proposed Emergency Response Procedures for the facility and outline resource commitment to address such issues. Does your company provide 24/365 emergency support services to on-site personnel? Please outline extent of assistance.

p. The Contractor shall outline proposed critical electrical systems maintenance and Testing and Acceptance programs including Switchgear, Generators, UPS and PMCS.

q. Provide detailed information regarding the accounting and preventive software you utilize?

r. The Contractor shall establish a work order/customer service desk? How would you track the success of this function? Provide a detailed plan to address this requirement

s. The Contractor shall be required to provide weekly and monthly reporting as required by the Contracting Officer’s Technical Representative provide a sample of standard monthly report structure.

t. Describe your quality control program. Give specific examples of results that the quality program has produced.

u. Written best practices equipment preventive maintenance program.

v. A master equipment list, with model and serial numbers, required spare parts, equipment specifications, and parts suppliers list.

w. An equipment history record file, noting dates of installation and repair history.

x. Operating manuals and specifications for equipment.

y. Air balancing reports and airflow specifications.

z. Preventive maintenance charts for each piece of equipment and work orders for those activities.

aa. Helping eliminate the use of hazardous materials.

ab. Promote recycling.

4. Systems, Reports and Quality Control

a. Provide a brief description of the methods utilized to ensure the execution, tracking and analysis of all service work.

b. The Contractor shall describe how you have been effective in reducing operating costs without sacrificing services? Where possible, The Contractor shall give specific examples.

c. Describe your preventive maintenance systems.

d. Describe your Predictive Maintenance procedures and systems.

e. Describe how you gather and aggregate property data. How is this data then utilized to increase operating efficiencies?

f. Describe your reporting capabilities including customization and utilization.

g. The Contractor shall include a sample of a monthly operational report produced by your firm.

h. Describe your quality control program. Give specific examples of results that the quality program has produced.

i. Provide a communication plan as to how the contractor will prioritize and coordinate efforts while taking into account on-going government operations.

Sample Reports

Preventive Maintenance Report: The contractor shall submit a hard copy and electronic version PM report 5 working days after the inspection. The frequency of inspection shall be in accordance with that defined in the O&M plan and will ensure manufacture periodic inspection and warranty tasks are accomplished in a timely manner. The report shall identify all items inspected, condition, deficiencies, corrective work required including scheduled accomplishment dates, and estimates for all minor maintenance/repair work.

5. Assumed Risk Provide information and pricing for Assumed Risk Maintenance. Define the dollar value of assumed risk for repairs in order to maintain system reliability at a Tier III. Contractor provides all repairs with no approval or re-imbursement from The Government in order to expedite repair process.

Performance Based Measurement It is expected that the O&M Contractor will base the dollar value of Assumed Risk on its “outcome-based” “performance-based” or a “Key Performance Indicators” maintenance management approach. It is expected that the CFM Contractor will thoroughly detail its maintenance/asset strategy inclusive of 1) continuous improvement 2) overall productive maintenance, 3) financial optimization, 4) predictive maintenance, 5) operational considerations, 6) reliability centered maintenance, 7) stores and procurement, 8) work flow system, 9) CMMS and 10) technical, interpersonal and cross training.

Optimization Required government objectives include maximum productivity at the most efficient cost, at the highest quality and within the optimum safe environment. Contractor shall identify and implement cost reductions, provide accurate maintenance records, collect and analyze maintenance cost data, optimize all maintenance resources, optimize capital equipment life cycle, minimize energy cost without impacting the Facility’s readiness, maintain required inventory on-hand.

Maintenance Philosophies The offeror shall detail its approach to the following 5-maintenance philosophies:

a. Reactive Maintenance

b. Corrective Maintenance

c. Preventive Maintenance

d. Predictive Maintenance

e. Maintenance Prevention

Staffing The offeror shall detail its staffing plan by speaking to the following:

a. Complete In-House Staff

b. Combined In-House/Contract Staff

c. Contract Maintenance Staff with In-House Management

d. Fully Contracted Maintenance Staff

6. Clients and References

a. The Contractor shall describe five (3) projects similar in nature to this one which your company currently is involved in. Please list client, number of staff involved and services provided.

b. List all current facilities management clients.

c. List five key references including: company name, contact, title, phone number, address, size of assignment, and type of facilities.

Section B Applicable Regulations and Equipment Documents (Not all inclusive)

The following publications are incorporated by reference, as setting quality, performance and design standards for work required herein. Unless a specific date is provided, references are for the current edition published at the time of issue of the solicitation, to include any addenda or errata published by the publishing organization.

· Public Buildings Service Operations and Maintenance Standards;

· Facilities Standards for the Public Buildings Service (PBS P100);

· SMACNA HVAC Systems Testing, Adjusting & Balancing;

· AHERA Asbestos Hazard Emergency Response Act

· ASHRAE Guideline 1HVAC Commissioning Process;

· ASHRAE Guideline 4 Preparation of Operating and Maintenance Documentation for Building Systems;

· ANSI/ASHRAE Standard 15 Safety Code for Mechanical Refrigeration;

· ANSI/ASHRAE Standard 34 Number Designation and Safety Classification of Refrigerants;

· ANSI/ASHRAE Standard 55, Thermal Environmental Conditions for Human Occupancy

· ANSI/ASHRAE Standard 62, Ventilation for Acceptable Indoor Air Quality;

· ANSI/ASHRAE Standard 100, Energy Conservation in Existing Buildings-Commercial;

· ANSI/ASHRAE Standard 111, Practices for Measurement, Testing, Adjusting, and Balancing of Building Heating, Ventilation, Air-Conditioning, and Refrigeration Systems;

· EPA Clean Air Act

· EPA Clean Water Act

· EPA Green Book

· EPA Purple Book

· FMR Federal Management Regulations

· GSA SEMS Sustainable Environmental Management System (GSA.GOV/SEMS)

· International Building Code;

· International Fire Code;

· International Plumbing Code;

· International Mechanical Code;

· NETA Maintenance Testing Specification for Electrical Power Distribution Equipment and Systems;

· NFPA 10 Standard for Portable Fire Extinguishers

· NFPA 12 Carbon Dioxide Extinguishing Systems;

· NFPA 13 Installation of Sprinkler Systems;

· NFPA 17 Dry Chemical Extinguishing Systems;

· NFPA 17A Wet Chemical Extinguishing Systems;

· NFPA 25 Standard for the Inspection, Testing, and Maintenance of Water-Based Fire Protection Systems;

· NFPA 70 National Electrical Code (NEC);

· NFPA 70B Recommended Practice for Electrical Equipment Maintenance

· NFPA 70E Standard for Electrical Safety in the Workplace;

· NFPA 72 National Fire Alarm Code;

· NFPA 80 Standard for Fire Doors and Other Opening Protective device

· NFPA 92A Standard for Smoke Control Systems Utilizing Barriers and Pressure Differences

· NFPA 92B Standard for Smoke Management Systems in Malls, Atria, and Large Spaces

· NFPA 96 Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations;

· NFPA 101 Life Safety Code;

· NFPA 105 Standard for the Installation of Smoke Door Assemblies and Other Opening Protective devices

· NFPA 110 Standard for Emergency and Standby Power Systems;

· NFPA 111 Standard on Stored Electrical Energy Emergency and Standby Power Systems;

· NFPA 2001 Standard on Clean Agent Fire Extinguishing Systems;

· NICET National Institute for Certification in Engineering Technologies

· NIOSH National Institute for Safety and Health

· DOE/EE-0157 International Performance Measurement and Verification Protocol

· R.S. Means Facilities Construction Cost Data.

· USGBC LEED for Existing Buildings (LEED-EB);

· NEMA TP-1; National Electrical Manufacturers Association, Guide for Determining Energy Efficiency for Distribution Transformers

· NEMA MG-1; National Electrical Manufacturers Association, Motors and Generators

· NEMA Application Guide for AC Adjustable Speed Drive Systems;

· ANSI/IWCA I-14.1 Window Cleaning Safety Standard.

· Safe Drinking Water Act, PL 99-339, as amended

· Title 40 CFR, Part 761 PCB's in Electrical Transformers

· Title 40 CFR, 141.43, Sections A and D. Environmental Protection Agency Safe Drinking Water

· Agency Manuals

· Physical Security Standards

· Emergency Management and Emergency Occupancy

· Personnel Security Office Procedures

· Contractor Investigations

· Background Investigations Guide

· Description of National Security Clearance Levels

· Procedures for Classifying Information

· Safeguarding Classified Information

· Defining Security Violations

· EXECUTIVE ORDERS

· 10450Security Requirements for Government Employment

· 12968Access to Classified Information

· FEDERAL LAWS

· Resource Conservation and Recovery Act (RCRA). The law was enacted in 1976 and covers regulations 40 Code of Federal Regulations (CFR) Parts 146, 148, and 260 – 299. These parts regulate facilities like IHDIV, NSWC that manage and/or dispose of hazardous waste.

· Toxic Substances Control Act (TSCA). The law was enacted in 1976 and covers regulations 40 CFR Parts 700 – 799. These parts are designed to regulate chemical substances which present an unreasonable risk of injury to health or the environment; regulate the manufacture, processing, distribution, use, marking and disposal of polychlorinated biphenyls (PCBs); and establish a program for asbestos removal from schools and require studies into the dangers of asbestos in public and commercial buildings.

· Clean Water Act (CWA). The law was enacted in 1972 and covers regulations 40 CFR Parts 104 – 140 and 401 – 471. These parts establish quantity limits for reporting spills of oil and hazardous substances and require facilities like IHDIV, NSWC to reduce and eventually eliminate the amount of wastewater discharged into waterways through the National Pollutant Discharge Elimination System (NPDES).

· Safe Drinking Water Act (SDWA). The law was enacted in 1974 and covers regulations 40 CFR Parts 141 – 147 and 149. These parts set public drinking water standards and protect underground water sources, through various means, including controls on the use of injection wells for the disposal of wastes.

· Hazardous Material Transportation Act (HMTA). The law was enacted in 1975 and covers regulations 49 CFR Parts 171 – 195. These parts establish the Department of Transportation (DOT) regulations for transporting hazardous material and hazardous waste.

· Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA). The law was enacted in 1980 and focuses on closed waste site problems, spill responses and issues of liability and cleanup funding. This law was reauthorized in 1986 by the Superfund Amendments and Reauthorization Act (SARA) and covers regulations 40 CFR Parts 350 – 372.

· Clean Air Act (CAA). The law was enacted in 1970 and covers regulations 40 CFR Parts 50 – 99. These parts govern the emission of hazardous air pollutants into the environment.

· Defense Authorization Act FY1993 – Section 326 (PL 102-484)

· Freedom of Information Act of 1975 5 U.S.C., Section 552

· Public Law 93-502 5 U.S.C., Section 552

· Title 18, Sections 793 and 798 of the United States Code Disclosure of Information

· National Historic Preservation Act of 1966. An Act to Establish a Program for the Preservation of Additional Historic Properties throughout the Nation, and for Other Purposes.

· FEDERAL REGULATIONS

· 5 CFR 732 Regulations for Investigations for National Security Clearances

· 5 CFR 731 Regulations for Investigations for Public Trust Positions

· 29 CFR 1910 Occupational Safety and Health Standards for General Industry

· 29 CFR 1910.134 Respiratory Protection

· 29 CFR 1910.135 Head Protection

· 29 CFR 1910.136 Foot Protection

· 29 CFR 1910.145 Specifications for Accident Prevention Signs and Tags

· 29 CFR 1910.146 Permit-required confined spaces

· 29 CFR 1910.147 The control of hazardous energy (lockout/tagout)

· 29 CFR 1910.1001 Asbestos

· 29 CFR 1910.1200 Hazard Communication

· 29 CFR 1926 Safety and Health Regulations for Construction

· 29 CFR 1926.32 Definitions

· 29 CFR 1926.1101 Asbestos

· 31 CFR, Part 2 Safeguarding Classified Information

· 32 CFR Part 2001 Classified Information Levels

· 36 CFR 67 Standards for Rehabilitation and Guidelines for Rehabilitating Historic Buildings (Revised 1983)

· 40 CFR Protection of Environment

· 40 CFR 82 Protection of Stratospheric Ozone

· 40 CFR 136 Guidelines for Establishing Test Procedures for the Analysis of Pollutants

· 40 CFR 260-268 Hazardous Waste Management System

· 40 CFR 370 Hazardous Chemical Reporting and Community Right To Know Requirements

· 40 CFR 761Polychlorinated biphenyls (PCBs) Manufacturing, Processing, Distribution in Commerce, and Use Prohibitions

· 49 CFR Transportation

· 49 CFR 172 Hazardous Materials Table" Appendix

Manufacturer Specifications Manufacturer Warranty Manufacturing Servicing Manuals State Regulations and Codes County Regulations and Codes Underwriter's Laboratories (UL) Standards IEEE Standards Section C Technical Requirements

Description of Systems and Services

The electrical power distribution begins with dual service feeds into the building (3-3750 kVA each of 2 sides) and is distributed in a redundant fashion throughout the entire facility. Critical to the success of the building occupants’ mission are the data center loads and the other critical loads that provide data center support. The entire facility is backed up by seven (7) 1500 kW emergency generator sets via a single paralleling and synchronization switchgear. Furthermore, immediately established downstream to the utility and generator services is the A-side, B-side distribution which is in reality two separate electrical power paths to serve the data center loads and other critical loads. Establishing these separate paths for each “side” are three (3) each transfer switchgears, total of six (6). Downstream of the transfer switchgears are six (6) other switchgears serving feeder loads to the various other switchboards and panel-boards throughout the facility. Specifically serving the data center is a 4-unit rotary UPS system (625 kW each) for the A-side and a 4-unit static UPS system (625 kW each) serving the B-side. Furthermore, the other critical loads are served by a 2-unit rotary UPS system (625 kW each) for its A-side and a 2-unit static UPS system (625 kW each) for its B-side. This UPS power for other critical loads serves either side via a single, 2000A static switch.

Other building loads are served by a network of automatic transfer switches that receive power from two sources, either the A-side or B-side. Depending on load types and/or location, the preferred source is the A-side with the B-side as secondary source. Sometimes the opposite is true.

Cooling units for the Data Centers are provided by a combination of CRAC units and rack mounted coolers served from Liebert chillers located in the respective Data Centers. Supporting electrical spaces are served by CRAC units and self-contained A/C units.

Occupant comfort is provided by self-contained variable speed Air Conditioning Units and VAV terminal units with electric heat. Labs and other zones with concentrated heat loads are served by smaller constant volume self-contained A/C units. These units are served by the dry-cooler systems

The primary source of heat rejection for LP is a two (2) cell (600 ton each) cooling towers for a total of 1200-ton cooling tower capacity on the East end of the building. The secondary/redundant heat rejection system is provided by twenty-three (23) 100-rated roof mounted dry coolers. Both the primary and secondary systems utilize the glycol parallel pumping system.

The Mechanical Systems include glycol medium self-contained AC units for prime occupant comfort with electrical heat VAV units. There are various self-contained AC units and CRAC units for cooling of lab spaces, electrical switchgear and UPS system cooling. The Data Center is cooled by rack coolers fed from in room Liebert chillers and CRAC units. Cooling Towers provide the primary and Dry Coolers provide the secondary source for heat rejection.

Section D Required Skill Set and Staffing

Following are the required Contractor skill sets:

a. Ability to integrate the proposed solutions with The Government’s existing systems and future procedures, systems, tools and hardware/software environment.

b. Competence in optimizing maintaining system design for performance and minimum downtime.

c. Proficient management team (i.e., industry leaders) and expert account managers (i.e., having experience with similar value size accounts).

d. Technical expertise and on-going training programs to meet Service Levels.

e. Flexibility and adaptability to changes in The Government’s business and technical requirements.

f. Interfacing effectively with The Government’s internal IT support staff.

g. Customer support system and escalation processes.

h. Access to consultation and technology integration skills to augment The Government’s internal capabilities, as necessary.

i. Provide transition management services from current to proposed solution.

Following are the required Staffing requirements

a. Unescorted access to SCIF spaces within the building shall only be granted to those individuals that provide maintenance, repair and operation of mission critical infrastructure systems located within SCIF spaces with the exception of those individuals who hold the position of facility monitor.

b. Staffing must be adequate to maintain fully staffed facility all shifts without exception.

c. Operations and Maintenance for the Data Center, NDIU (2nd Floor North-East), Call Center (2nd Floor South East) and Help Desk (3Rd Floor South West) systems, subsystems and support infrastructure shall be shall be fully staffed 24/7. This shall include supervisory, engineering and technician staff capable for operating the facility and addressing any emergency conditions on an immediate basis.

d. Contractor is responsible for all routine maintenance as well as repairs to system.

e. Perform all required preventative maintenance per the manufacturer’s instructions.

f. Perform predictive maintenance on a routine basis to be proposed by the contractor on a monthly, quarterly and annual basis. This includes infrared scanning of electrical gear and connections, bearing scans, vibration measurement of rotary UPS units and pumps.

g. Perform routine monitoring of all equipment conditions and operation including visual observations during each shift.

h. Annual calibration checks of all cooling system sensors directly related to Data Center Operations.

i. Perform annual system performance test to verify operation of all systems to verify operation of all equipment in redundant mode of operation.

j. Contractor will maintain a staff of facility monitors. This staff will consist of 5 full time employees (FTE) 1880 annual hours each, to provide escort to uncleared personnel that require access to spaces within the facility supporting any activities managed by the Facilities Management unit. This requirement may also be met by use of part time employees so long as the total annual hours is equal to 9400. All facility monitors will be cleared at the TS/SCI level. These services will be available during normal working hours Monday through Friday. Contractor shall be responsible for all coordination of facility monitor activities at the direction of COR or designated representative. Work schedule may be subject to change at the direction of COR.

k. Contractor will submit pricing to add additional facility monitors to the base contract staff. Pricing for additional facility monitors shall be for 1 full time employee for 1880 hours annually . This will be a contract option associated with CLIN 005. This contract option shall be at the discretion of the Contracting Officer over the contract period of performance. Should this option be exercised, the number of additional full-time facility monitors shall not exceed 10 (ten).

Section E Preventative and Predictive Maintenance Services

a. All Manufacturer recommended service, (current MOPs & SOPs included)

b. Vibration monitoring on an annual…