ATCH_16_-__BSEE_Support_TO_PWS_A2.docx

Solicitation No. D13PS00314 – U.S. Department of the Interior, Business Integration Office (BIO) Assistance

Performance Work Statement (PWS) Bureau of Safety and Environmental Enforcement (BSEE) Support Services

1. DESCRIPTION OF REQUIREMENTS

In regards the Department of the Interior’s (DOI) Financial and Business Management System (FBMS) the Bureau requires assistance with resolving user access issues, developing reports (ad-hoc, routine, and external) and actively participating with the DOI FBMS Project Management Officer to resolve production issues as well as identifying system improvements that will enhance the end user experience. The Bureau also requires assistance with developing training materials and providing training to BSEE and Bureau of Energy Management (BOEM) staff. Deployment 8 is scheduled for October 2013 and includes the transition to the Electronic Travel System (ETS2). Deployment 9 is scheduled for October 2014. BSEE requires assistance with developing project schedules, reviewing functional design specifications, assessing the impacts of any FBMS related changes, performing integration and user acceptance training, and coordinating with subject matter experts to ensure involvement in various tasks.

1.1. Staffing

The Contractor will provide one (1) FTE half time or 20 hours per week.

1.2. Place of Performance

Bureau of Safety and Environmental Enforcement (BSEE) 381 Elden Street Herndon, Virginia 20170

1.3. Performance Measures

In support of the requirements as outlined in this PWS, the Contractor shall perform within the following conditions:

Quality of Deliverables and Reports All deliverables and reports are clear, concise, complete, thorough, accurate, and free of errors.

Timeliness of Deliverables and Reports

of the deliverables and reports to appropriate government contact may be delivered later than the specified time period.

Document Contractor Performance Assessment Report (CPAR), noting performance that failed to meet the performance standard.

100% inspection by the COR/designated representative upon completion/submission to determine degree of compliance with the performance standard.

Reassessment is required for all late deliverables; CO/COR and contractor to establish an acceptable alternative date for delivery.

1.4. Deliverables

Weekly Status Reports. Shall develop and deliver a weekly status report to their Federal lead counterpart with a copy to the COR. The report shall include at a minimum the key risks and issues the team is facing, particularly those which need to be highlighted to BSEE management regarding possible missed project deadlines, along with recommendations and/or mitigation plans. This report will be due by COB on Monday for the previous weeks’ activity.

2. GENERAL INFORMATION

2.1. Warranty Against Dual Compensation

The contractor warrants that if he/she is involved in two or more projects, at least one of which is supported by Federal funds, he/she will not be compensated for more than 100% of his/her time during any part of the period of dual involvement.

2.2. Authority to Obligate the Government

The CO is the only individual who can legally commit or obligate the Government to the expenditure of public funds. No costs chargeable to this effort can be incurred before receipt of a fully executed task order and/or specific authorization from the CO.

2.3. Data Use, Disclosure of Information and Handling of Sensitive Information Performance of this effort may require the contractor to access and use data and information proprietary to a Government agency or Government contractor that is of such a nature that its dissemination or use, other than in performance of this effort, would be adverse to the interests of the Government and/or others.

The contractor will maintain, transmit, retain in strictest confidence, and prevent the unauthorized duplication, use, and disclosure of personnel information. The contractor will provide personnel information only to employees, contractors, and subcontractors having a need to know such information in the performance of their duties for this project.

Information made available to the contractor by the Government for the performance or administration of this effort will be used only for those purposes and will not be used in any other way without the written agreement of the CO.

The contractor agrees to assume responsibility for protecting the confidentiality of Government records that are not public information. Each offeror or employee of the contractor to whom information may be made available or disclosed will be notified in writing by the contractor that such information may be disclosed only for a purpose and to the extent authorized herein.

Contractor personnel will not divulge or release data or information developed or obtained in performance of this effort, until made public by the Government, except to authorize Government personnel or upon written approval of the CO. The contractor will not use, disclose, or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort. Nothing herein will preclude the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the Government between the contractor and the data owner that provides for greater rights to the contractor.

All non-proprietary data received, processed, evaluated, loaded, and/or created as a result of this delivery order will remain the sole property of the Government unless specific exception is granted by the CO.

2.4. Government Holidays.

The following Government holidays are normally observed by Government personnel: New Year’s Day, Martin Luther King’s Birthday, Presidential Inauguration Day (metropolitan DC area only), George Washington’s Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day, and any other designated by Federal Stature, Executive Order, and/or Presidential Proclamation. Or any other kind of administrative leave such as acts of God (i.e. hurricanes, snow storms, tornadoes, etc.), Presidential funerals, or any other unexpected government closures.

2.5. Period of Performance

The base period of performance is one year from the date of award with four 1 year option periods. Estimated dates are:

Exercising any of the option periods in this section is contingent upon the Government having a continuing need, established funding, as well as the contractor meeting or exceeding performance requirements.

2.6. Other Direct Cost (ODCs)

ODCs and materials in support of the work required under the task order are not anticipated, but may be required. The contractor should include Other Direct Charges in their cost/price proposal to cover any costs associated with other direct costs (ODCs). After award, all ODCs shall receive Government CO approval prior to funds being expended. In addition, at the time of requesting approval, the contractor shall provide current quotes from three vendors or other proof of cost reasonableness to the Contracting Officer.

2.7. Points of Contract

Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, administration of the contract will require maximum coordination between the Government and the Contractor. All task order questions and concerns will be directed to the Contracting Officer, Shannon Griffin, identified below. Technical questions will be directed to the Contracting Officer’s Representative (COR) identified below.

Contracting Officer:

Interior Business Center Acquisition Services Directorate Shannon Griffin 381 Elden Street, Suite 4000, Herndon, VA 20170 703-964-3682 – Telephone 703-964-8490 – Fax Email: shannon_griffin@ibc.doi.gov

Contracting Officer’s Representative:

*To be identified at time of award

2.8. Non-Personal Services

The Contractor agrees that this is a non-personal services contract. Therefore, no Contractor employee will be directly supervised by any Government personnel. All individual Contractor employee assignments, and daily work direction, shall be given by the applicable Contractor supervisor. If the Contractor believes that any Government action or communication has been given that would create a personal services relationship between the Government and any Contractor employee, the Contractor shall promptly notify the Contracting Officer of this communication or action.

The Contractor shall not perform any inherently governmental functions under this contract. No Contractor employee shall hold him or herself out to be a Government employee, agent or representative. No Contractor employee shall state orally or in writing at any time that he or she is acting on behalf of the Government. In all communications with third parties in connection with this contract, Contractor employees shall identify themselves as Contractor employees and specify the name of the company for which they work. In all communications with other Government contractors in connection with this contract, the Contractor employee shall state that they have no authority to in any way change the contract and that if the other contractor believes this communication to be a direction to change their contract, they should notify the Contracting Officer for that contract and not carry out the direction until a clarification has been issued by the Contracting Officer. The Contractor shall insure that all of its employees working on this contract are informed of the substance of this clause. Nothing in this clause shall limit the Government’s rights in any way under any other provision of the contract, including those related to the Government’s right to inspect and accept the services to be performed under this Contract. The substance of this clause shall be included in all subcontracts at any tier.

2.9. Government Furnished Equipment

The Contractor will have access to Government data relevant to performance under this contract but shall not use or distribute materials or any other product arising from performance of this contract other than as stated in the Performance Work Statement. All equipment, program codes and materials furnished (including contractor acquired property paid for by the Government) and approved equipment, software and materials purchased by the Contractor which are reimbursable under this contract, are Government property, whether expressly under signed custody of the Contractor or not, and shall be returned to the Government. Any software purchased in performance of this contract must be licensed to the DOI. Any information, not previously published, received from the Government in connection with this contract, or furnished to the Contractor from other sources in response to the Government’s requirements under this contract, will be restricted to this project, and may not be disclosed or used for any other purpose, without the prior written approval from the Contracting Officer. These restrictions do not apply to information which:

Facilities, Items, and Services – The Government will furnish facilities, items, or services for the following: Office space, phone, and Government issued laptop and related peripheral equipment at the Herndon, VA location. The contractor and/or their subcontractors may be required to work with other contractors

2.10. Contractor Personnel

The Contractor shall be responsible for managing and overseeing the activities of all Contractor personnel, as well as subcontractor efforts used in performance of this contract. The Contractor’s management responsibilities shall include all activities necessary to ensure the accomplishment of timely and effective support, performed in accordance with the requirements contained in the performance work statement. Resume(s) submitted for employee(s) assigned to perform under this Performance Work Statement shall contain documented experience directly applicable to the functions to be performed. Further, these prior work experiences shall be specific and of sufficient variety and duration that the employee is able to effectively and efficiently perform the functions assigned.

2.10.1. Employee Termination

The Contractor shall notify the COR within 24 hours whenever an employee performing work under this task order terminates employment. The Contractor will be responsible for returning all Government-issued contractor/employee identification and all other Government-furnished property to the COR or designated individual.

2.10.2. 2.10.2 Additional hours There is NO overtime-premium provision under this task order. If additional hours are needed for any individual that is over their projected total hours, this needs to be approved in advance by the COR and cannot result in a net increase to the overall task order funding level.

2.10.3. Contractor Staff Training

The Contractor shall provide fully trained and experienced personnel (including replacement personnel) required for performance of this task order. This includes training necessary for keeping personnel abreast of industry advances and for maintaining proficiency within an employee’s labor category. Training of personnel shall be performed by the Contractor at its own expense except for the following upon COR approval:

1) When the Government has given prior approval for training to meet special requirements that are peculiar to a particular task assignment.

2) Limited training of Contractor employee(s) may be authorized when the Government changes software during performance of this contract and it is determined to be in the best interest of the Government.

3) Training for Contractor employees to attend seminars, symposia, or user group conferences when certified by the Contractor, COR, and CO that attendance is mandatory for the performance of task assignment.

When training is authorized by the Government under the conditions set forth above, the Government may reimburse the Contractor for labor, tuition, and travel. However, each occurrence will be handled and negotiated on a case-by-case basis.

2.11. Contractor Employees

Contractor personnel shall present a neat appearance and be easily recognized as contractor employees by wearing a Security Identification Badge at all times while on Government premises. When Contractor personnel attend meetings, answer phones, and work in other situations where their status in not obvious to third parties they must identify themselves as such to avoid creating the impression that they are government employees.

2.12. Contractor Personnel Security and Suitability Requirements Security will be in keeping with the DOI’s standard terms and conditions. All contractors who access FBMS systems must comply with HSPD-12, Departmental, and FBMS specific security clearance requirements. FBMS is classified as a moderate system and as such all contractors who access the system must pass a National Agency Check (NAC), before being provided access to the system. The security clearance process is managed by the DOI. Contractors who have a current Federal clearance will be provided system access after the existing clearance is validated by the DOI personnel. The information for this requirement compliance can be obtained at www.doi.gov and www.fedidcard.gov.

2.12.1. Security Policies and Procedures

(a) All the contractor personnel shall be subject to DOI and NBC security policies and procedures for access to facilities and parking.

(b) All the contractor personnel requiring access to the Internet from NBC facilities shall comply with the NBC security process, policies, and procedures.

(c) All the contractor employees must comply with DOI’s IT Security policies.

(d) Prior to start of the project, all contractor personnel working on this project must have completed the DOI IT Security User Awareness Training (this is an on-line training program). The contractor shall certify in writing and provide copies of the certificates, to the COR, that its employees, in performance of this contract, have completed the training.

(e) For any personnel commencing performance after award, the contractor shall identify those personnel who will require the training, to the COR, and provide written notification and the certificates of completion.

(f) IT security requirements for unclassified information technology resources are applicable to all or any part of this contract that includes information technology resources or services in which the contractor must have physical or electronic access to DOI’s sensitive information contained in unclassified systems that directly support the mission of the Agency. This includes information technology, hardware, software, and the management, operation, maintenance, programming, and system administration of computer systems, networks, and telecommunications systems.

2.12.2. Security Controls

Contractors will be required to ensure compliance with the security control requirements of the current version of NIST SP 800-53 (even if it is in draft) or Federal Information Processing Standard (FIPS) 200 that are appropriate to the sensitivity and criticality of the data or system. FIPS199 and the DOI Asset Valuation Guide will be used to determine sensitivity and criticality.

2.12.3. Physical Security

The contractor shall be responsible for safeguarding all government property provided for contractor use. At the end of normal duty hours and/or after normal duty hours, all government facilities, equipment and materials must be secured.

2.12.4. Security Awareness Training

Contractor employees must take DOI’s end-user computer security awareness training prior to being granted access to DOI data or being issued a user account. Training must be renewed annually.

2.13. Background Investigation

Contractor employees who will have access to DOI information or will develop custom applications are subject to background investigations. The level/complexity of background investigations must be the same as for a Federal employee holding a similar position; DM441, Chapter 3, provides guidance for the appropriate background investigations based on types of access.

There is no cost to the Contractor for background investigations. Background investigations will be performed by the Office of Personnel Management (OPM) (See Section N of DIAPR 2006-3 for HSPD-12 Implementation for IT Technology Services Contracts, for reference to OPM background investigation requirements).

2.14. Personnel Changes

The contractor must notify the COR immediately when an employee working on a DOI system is reassigned or leaves the contractor’s employer, and prior to an unfriendly termination.

2.15. Incident Reporting

The contractor must report computer security incidents affecting DOI data or systems in accordance with the DOI Computer Incident Response Guide.

2.16. Logon Banner

Contractor employees who will access DOI data must acknowledge a Government-provided logon warning prior to each logon to the system.

2.17. Emergency or Special Event Services

Occasionally, the contractor may be required to perform and/or provide services outside the normal hours of duty identified herein. These occasions may require services be performed after normal working hours in the evening and/or weekends (Saturday and Sunday). The COR and the contractor will mutually agree upon any/all deviations to the schedule.

2.18. Payment for Unauthorized Work

No payments will be made for any unauthorized supplies and/or services, or for any unauthorized changes to the work specified herein. This includes any services performed by the Contractor of their own volition or at the request of an individual other than a duly appointed Contracting Officer. Only a duly appointed Contracting Officer is authorized to change the specifications, terms, and conditions under this contract.

2.19. Standards of Conduct

The contractor will be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity. The contractor is also responsible for ensuring that its employees and those of its subcontractor(s) do not disturb papers on desks, open desk drawers or cabinets, use Government telephones, except as authorized, or otherwise jeopardize the security and the privacy of Government employees, its clientele, and the contents and property of the federal building(s) in which the contract work is performed. Each employee or supervisor of the contractor is expected to adhere to standards of behavior that reflect credit on themselves, their employer, and the Federal Government.

The contractor will be responsible for taking such disciplinary action, including suspension without pay or removal from the worksite, with respect to its employees, as may be necessary to enforce those standards.

Where applicable, the requirements of this clause must be expressly incorporated into subcontract(s) and must be applicable to all subcontractor employees who may perform recurring services or work at the federal building and grounds of this contract.

The Government retains the right to permanently remove any employee of the contractor from performing duties assigned under this contract at the federal building should the employee's performance so warrant. The Government will request the contractor to immediately remove any employee of the contractor from the federal building/work-site should it be determined by the Contracting Officer that the individual employee of the contractor is "unsuitable" for security reasons or for otherwise being found to be unfit for performing his assigned duty at a federal building. The following areas (not all-inclusive) are considered justification for requesting the contractor to immediately remove an employee from a federal building/work site:

i. Neglect of assigned duty and refusing to render assistance or cooperate in upholding the integrity of the security programs at the worksite;

ii. Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records, or concealment of material facts by willful omissions from official documents or records;

iii. Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words or actions, or fighting; participation in disruptive activities which interfere with the normal and efficient operations of the Government;

iv. Theft, vandalism, immoral conduct, or any other criminal actions;

v. Selling, consuming, or being under the influence of intoxicants, drugs, or controlled substances which produce similar effects;

vi. Improper use of official authority or credentials, as a supervisor or employee of the contractor;

vii. Violation of agency and Contractor security procedures and regulations; and

viii. Violation of the rules and regulations governing federal public buildings and grounds set forth in 41 CFR Subpart 101-20.3 Conduct on Federal Property.

Following a recommendation from an agency program official or security officer, the Contracting Officer will make all determinations regarding the removal of any employee of the contractor from and denial/termination of clearance and access to the federal building worksite for non-performance, misconduct, or failure to abide by all laws and regulations. The Contracting Officer will verbally inform the contractor about the employee, followed by a written confirmation or determination. Specific reasons for the removal of an employee will be provided to the contractor in writing. In the event of a dispute, the Contracting Officer will make a final determination.

Upon a determination of the Government that an employee of the contractor be removed from or denied access to a federal building worksite, the employee's clearance and access to the federal building must be immediately revoked or otherwise terminated. Furthermore, if applicable, the building pass and/or other access device(s) previously given to the employee must be immediately surrendered, returned, or delivered to the security officer of the federal building.

1 Attachment #16 - Amend 000002 Source Selection Information – See FAR 2.101 and 3.104