Contractor Additional Questions.docx

26PSX0075 – Clinical Laboratory Services - Contractor Qualification Questionnaire

Contractors, please upload your responses to the questions below as part of your ITB submittal. The document should be labeled “Additional Submittal Documents”.

Describe your laboratory’s capability to provide full-service clinical laboratory testing, including blood, urine, sputum, fecal, and tissue samples.

Confirm whether all ancillary or specialized testing is performed in-house. If subcontracted, list subcontractors and percentage (must not exceed 20%).

Provide copies of current CAP accreditation, CLIA certification, and compliance with CT Department of Public Health requirements.

Describe your electronic delivery capability for test results to Client Agency EMR/EHR systems.

Confirm your ability to provide results via lab ordering system or fax for Client Agencies without EMR.

Explain your ability to provide customized requisitions, reports, and testing profiles.

Confirm your ability to assign an Account Manager and conduct required implementation meetings within one month of contract start.

Confirm ability to provide an on-site certified phlebotomist at no additional cost and supply licensing documentation.

Describe your ability to provide on-call phlebotomy coverage on weekends and State holidays within required timeframes.

Confirm ability to provide required drawing stations meeting mileage and public transit access requirements.

Confirm your ability to meet routine test turnaround times within eight hours.

Confirm your ability to meet STAT turnaround times of two to four hours.

Describe your critical value reporting process within two hours.

Describe your courier services, including driver qualifications, spill response, and U.S. Department of Transportation, Pipeline and Hazardous Materials Safety Administration PHMSA compliance.

Confirm the ability to provide 24/7 courier availability.

Describe and provide your training and onboarding process for Client Agencies at no additional cost.

Explain your ability to provide monthly reporting (cultures, critical values, STAT compliance) by the 10th of each month.

Confirm that billing will follow the Connecticut Medicaid fee schedule when CPT code is available.

Explain your ability to safeguard applicant and inmate information under applicable confidentiality laws.

Please submit a contingency plan to include how the Contractor will handle STAT and critical values when contact is not available as well as when the results are normal. If the Client Agency cannot be reached after reasonable attempts to deliver STAT results, training, Confirm that you are able to provide a supervisor to perform training and orientation.

Confirm you are able to provide Client Agency training to Client Agency staff prior to the performance of services?

Please submit a four (4) months transition plan of how the vendor would transition from current vendor to if you are the awarded new vendor, using the period of August 1, 2026, through November 15, 2026. The incumbent vendor is not required to submit a transition plan.