C1 - Primary Performance Work Statement (PWS) 27 July 2022.docx

Performance Work Statement (PWS)

JBLM Recycling Services

27 July 2022

Table of Contents

Performance Work Statement (PWS) – JBLM Commercial and Industrial Recycling i

1.0 Introduction. This is a non-personal services contract to provide commercial and industrial recycle collection, transportation, and management. The applicable North American Industry Classification System (NAICS) code is 562111, Solid Waste Collection. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, containers, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform recycle collection services as defined in this PWS and Attachment A at Joint Base Lewis McChord (JBLM).

1.1 Background. The overall Directorate of Public Works (DPW) mission is to plan, maintain, operate, and protect the infrastructure, facilities, and environment for the service members, families, and civilian employees of JBLM. Solid Waste Management has been performed by a contractor for the last twenty years.

1.2 Location. JBLM is a United States military installation located in Pierce and Thurston counties in Washington State and consists of approximately 90,300 acres. JBLM has approximately 40,000 service members (including Active Duty, National Guard and Reserve) and another 15,000 civilian employees.

1.3 Objectives. JBLM recycling goals are to increase recycling while receiving the maximum revenue possible for the recyclable materials collected. Ensure proper hauling, processing, and marketing of recyclable materials as allowed by law and by public policy. Promote domestic processing and marketing of materials as post-consumer projects to the maximum extent possible.

1.4. Work Requirements. The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to collect and transport recyclable materials, emphasizing innovation and commercial best practices. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS.

1.5 Climatic Conditions. The average annual rainfall is approximately 48 inches; with the wettest months being October to May. The average annual snowfall is approximately 6 inches, with snowfall expected during the period of November to February. The average annual maximum and minimum temperatures are approximately 78 and 33 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 33 degrees in the month of February to a high of 90 degrees in the month of August. Summer temperatures often reach 90 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

2.0 Requirements.

2.1 Description of Services.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with FAR 37.104.

2.1.2 General Information.

2.1.2.1 Period of Performance. This contract includes one base year with two (2) additional option years.

Base Period: November 1, 2022 – October 31, 2023 Option Year 1: November 1, 2023 – October 31, 2024 Option Year 2: November 2, 2024 – October 31, 2025

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The collection of recyclable materials shall be performed on Joint Base Lewis McChord (JBLM) and expended brass recycling at Yakima Training Center (YTC). JBLM includes Lewis Main, Lewis North, McChord Field, and all training areas outside the cantonment area.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the Contracting Officer (KO). The Contractor’s Project Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.1 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, or

b. Reschedule the work on any day mutually satisfactory between the Contractor and COR.

2.1.4.2 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within two (2) hours by email. The Contractor shall resume operations when safe to do so.

2.1.5 Emergency Services. Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor. The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor shall notify the KO or Contracting Officer’s Representative/Alternate Contracting Officer’s Representative (COR/ACOR) of any incident requiring emergency medical treatment within two (2) hours by phone, followed with a written incident report within one (1) day.

2.1.6 Contract Administration and Management.

2.1.6.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office In Accordance With (IAW) FAR Subpart 42.5. Written minutes of meetings will be recorded by the Government and signed by both the Contractor’s Project Manager and the KO. The written minutes will be distributed within seven (7) calendar days after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.6.2 Coordination and Cooperation. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.6.3 Roles. The following provides the roles and their respective authority during the performance of the contract:

2.1.6.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely in the KO. In the event the Contractor effects any such change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.6.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.6.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.6.3.2.2 COR/ACOR Functions. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-furnished property, and provide site entry of Contractor personnel.

2.1.7 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) within thirty (30) calendar days after contract performance start date. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and acceptance within seven (7) calendar days prior to implementation.

2.1.8 The Joint Appointment Module (JAM) and the Surveillance and Performance Monitoring (SPM) modules at https://piee.eb.mil shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.

2.1.9 Contractor Employees.

2.1.9.1 Key Personnel. The Contractor shall provide a Project Manager who is responsible for the performance of the work. The Project Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Project Manager shall be provided by the Contractor to the KO. The Project Manager shall be available between 0700 - 1600 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. The Project Manager and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.9.2 Government-furnished Identification Badges. Government-furnished identification badges shall not be reproduced or copied by the Contractor, its subcontractors, or its employees. If an employee’s badge is lost or stolen the Contractor shall verbally report the loss or theft to the COR on the day such loss or theft is discovered; followed by a written report of the circumstances, to the KO with a copy to the COR. The written report shall be submitted within one (1) calendar day after the loss or theft is discovered.

2.1.9.2.1 Government-furnished Identification Badge Access. The Government furnished identification badge shall not be used for access to any Government installation except for performance of work under the contract for which it was issued.

2.1.9.2.2 Return of Government-furnished Identification Badges. The Contractor shall, upon expiration or termination of the contract, collect all Government-furnished identification badges and return them to the COR. The final invoice will not be considered proper for purposes of the Prompt Payment Act (reference FAR Clause 52.212-4) until all Government-furnished identification badges have been accounted for by the COR.

2.1.9.3 U.S. Residency Requirement. All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.9.4 Qualification Standards. The Contractor shall provide recycle collection and transportation as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.

2.1.9.5 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.9.6 Contractor Representation. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.9.7 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substances. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.9.8 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600- 50, Standards of Conduct.

2.1.9.9 Business Relations. The Contractor shall successfully integrate and coordinate all activities needed to execute the requirement. The Contractor shall manage the timeliness, completeness and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide corrective action plans, timely identification of issues and effective management of subcontractors. The Contractor shall assure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Special Requirements.

2.2.1 Security.

2.2.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors shall comply with all local security policies and procedures to include: JBLM, Washington, security regulations: JBLM Regulation 190-13, Access to and Conduct While on Joint Base Lewis-McChord; and JBLM Regulation 190-5, Installation Traffic Code. The Contractor workforce shall provide all information required for background checks to meet installation access requirements, to be accomplished by the Installation Provost Marshall Office, Director of Emergency Services, or Security Office. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.2.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.2.1.3 JBLM Access. Contractor employees and all associated subcontractor employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures provided by the Provost Marshal Office. The Contractor shall provide all information required for background checks to meet the Automated Installation Entry (AIE) access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The Contractor shall provide the KO and COR a roster of personnel (TE-02). The Contractor shall have each employee requiring base access to complete an AIE Long Term Badge Request Form (TE-03).

2.2.1.3.1 Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.2.1.4 Privately-Owned Weapons (POWs) on JBLM. The Contractor, Contractor employees, and sub-contractors shall not be allowed to possess privately owned weapons during the execution of this contract.

2.2.2 Security Training.

2.2.2.1 iWATCH Training. The Contractor and all associated sub-contractors shall brief the local iWATCH program (training standards provided by the Requiring Activity’s Anti-Terrorism Officer (ATO) to all of the Contractor’s employees and associated subcontractors. This local developed training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days of contract award and within thirty (30) calendar days of new employees commencing performance with the results reported to the COR/ACOR. iWATCH Army information is available at the following website: https://www.dvidshub.net/video/583923/iwatch-2018

2.2.2.2 Anti-Terrorism Level I Awareness Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I Awareness training thirty (30) calendar days after the contract award and within thirty (30) calendar days of a new hire. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the KO, if a COR is not assigned. AT Level I Awareness training is available at the following website: http://jkodirect.jten.mil

2.2.2.3 OPSEC Training. Per AR 530-1 Operations Security, the Contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within thirty (30) calendar days of hire and annually thereafter. Level 1 OPSEC training is available at the following website: https://securityawareness.usalearning.gov/opsec/index.htm

2.2.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract.

2.2.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the COR for review and acceptance within thirty (30) calendar days after the contract award date. Revisions shall be submitted seven (7) calendar days prior to the effective date of change. The Contractor’s safety plan shall include procedures on found unexploded ordinance in recycle containers.

2.2.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.2.4 Environmental Requirements.

2.2.4.1 Sustainable Acquisition. In order to comply with federally mandated sustainable acquisition requirements and Department of Defense (DOD) and Department of the Army (DA) Green Procurement Program (GPP) policies, JBLM requires the purchase, supply, and use of environmentally preferable products and services. Program elements include: recovered material products, energy and water efficient products, alternative fuels and fuel efficiency, bio-based products, non-ozone depleting substances, and environmentally preferable products. For a listing of designated items, associated requirements and managing program websites, see https://sftool.gov/greenprocurement. The Contractor shall comply with all applicable Federal, DOD, Army, and JBLM sustainable acquisition laws and policies. If compliant products are unavailable or determined to be impracticable based on cost or performance, the Contractor shall contact the KO or the COR for further guidance. Claims of exception must meet applicable legal criteria and be justified in writing through the submission of a completed HJB Form 225 (Sustainable Acquisition Exception). The form is available at https://www.lewis-mcchord.army.mil/designstandards/DocumentRepositoryForDSLinks/HJB%20225.pdf. Additional information is available from the JBLM Sustainable Acquisition Program at (253) 966-6466 or usarmy.jblm.id-readiness.list.dpw-green-procurement1@mail.mil.

2.2.4.2 Environmental Compliance. The Contractor shall comply with all federal, state, local, DOD, DA, and installation environmental laws, Executive Orders, rules, and plans. This includes all JBLM environmental requirements, including the most current installation regulation 200-1 (Environmental Protection and Enhancement) unless otherwise directed by the JBLM Directorate of Public Works, Environmental Division via the KO or the COR. The current regulation is available at https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/public_works-environmental_division/environmental-laws-regulations-and-policies. The Contractor shall be financially responsible for all fines and associated costs due to the Contractor’s non-compliance. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall submit Safety Data Sheets (SDS) to the COR for approval on all materials, seven (7) calendar days before delivery of the material. The Contractor shall provide upon request from the COR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR.

2.2.4.3 Environmental Management System (EMS). The JBLM EMS conforms to the criteria defined in the international standard, ISO 14001:2004 Environmental management systems – Requirements with guidance for use. In accordance with EMS procedures, the Contractor shall be familiar with the JBLM environmental policy and shall ensure that this information is considered and incorporated into this project. Additional information regarding the JBLM EMS is available from the installation EMS Coordinator (253-966-6470). Both the JBLM environmental policy and an environmental awareness training resource are available at the JBLM EMS webpage: https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/public_works-environmental_division/environmental-management-system.

2.2.4.4 Spill Plan. The Contractor shall submit a Spill Plan to the KO for acceptance within thirty (30) calendar days of contract award IAW Spill Prevention Control and Countermeasure Plan. If the Contractor spills or releases any hazardous substances onto the ground or into drains, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification, or covered under Appendix E, Tab 1 of installation Regulation 200-1, the Contractor must immediately notify the COR within (1) one hour. The Contractor shall report all hazardous spills outside containment (regardless of amount) by calling 911 first. Directorate of Public Works, Environmental Division (DPW ED) will notify external agencies. The Contractor shall submit a Spill Report (HJB Form 228) to DPW ED Operations (Bldg 9679) within one (1) business day of a spill.

2.2.4.5 Hazardous Materials (HM). Storage and use of hazardous materials unnecessary to meet contract requirements is not authorized on base. Ensure all HM authorization and reporting is done in coordination with Pollution Prevention (Bldg. 1210; 253-966-6466 or 253-966-6469). For any hazardous materials, the Contractor shall submit a list of hazardous materials to be used (including unit of measure and Safety Data Sheet for each product). A copy of these documents must be submitted to the JBLM Pollution Prevention Program usarmy.jblm.id-readiness.list.dpw-aul1@mail.mil prior to commencement. These items must be reviewed and authorized for use by the Pollution Prevention Program via addition to the Contractor’s Authorized Use List (issued and updated by Pollution Prevention via the KO or the COR). The Contractor shall not use any hazardous materials not authorized by Pollution Prevention. See JBLM installation Regulation 200-1 Appendix E, Tab 1 for guidance regarding HM identification.

2.2.4.5.1 Hazardous Materials Inventory. JBLM Form HJB 953 shall be submitted electronically by e-mail and addressed to the COR with usarmy.jblm.id-readiness.list.dpw-hm-inventory1@mail.mil included in the carbon copy (“cc”) line of the email. Questions regarding the form may be directed to the JBLM Pollution Prevention Program (253-966-6469). The Contractor shall electronically submit a HM inventory on HJB Form 953 noting the HM used, the unit(s) of measure, quantities used, storage locations (if stored on base), and other information indicated on the form.

2.2.4.6 Anti-Idling. The Contractor shall monitor its use of vehicles and other energy-consuming equipment for abuse and unnecessary use beyond that needed to perform the contracted action. The Contractor shall turn off engines when vehicles are parked or a driver/operator is not at the controls unless maintenance operations require the engine to be running. The Contractor shall idle engines for no longer than is necessary to produce sufficient temperature and pressure for driving. The Contractor shall turn off equipment when not in use or undergoing maintenance.

2.2.5 Contingency Plans.

2.2.5.1 General. The Contractor shall establish, maintain, and implement contingency plans for disaster and labor dispute contingencies. The plans shall assume no Government support to the Contractor workforce. The Contractor shall, within thirty (30) calendar days of contract award, designate in writing a single contact Designated Contingency Coordinator (DCC) within the Contractor’s organization. The DCC shall participate and coordinate with the installation contingency and mobilization planning activities. The DCC shall participate in the installation mobilization planning and execution conferences; and shall modify and maintain appropriate Contractor contingency plans to compliment or enhance corresponding installation plans. The Contractor shall submit all plans to the KO for acceptance.

2.2.5.2 Disaster Contingency Plan. This plan shall establish procedures, identify personnel, document essential PWS disaster services and identify the means of maintaining essential PWS collection services during disasters. Disaster means natural disaster (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack or other special circumstances identified by the Government. The Contractor shall submit a Disaster Contingency Plan within thirty (30) calendar days of contract award.

2.2.5.3 Dispute Contingency Plan. This plan shall establish procedures and identify responsible personnel to provide the services below, with no interruption in the event of a labor dispute:

2.2.5.3.1 Collection and transportation of recycling. The plan shall establish procedures and time frame to secure replacement personnel in the event of a strike; and shall also record the Contractor’s experience with and establish Contractor procedures for collective bargaining. The Contractor shall submit a Labor Contingency Plan NLT contract start date.

2.2.5.4 Plan Updates. The Contractor shall update these plans as changes occur and shall submit a copy of the proposed plan to the KO for acceptance at least thirty (30) calendar days prior to the proposed effective date of the updated plan.

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO).

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs). See also performance requirement summary (section 4.0).

3.1.1.1 Recycle Program General Tasks. The Contractor shall operate and maintain JBLM’s recycle centers and provide necessary support required to pick up containers filled with recyclable material(s) at various locations around post. The Contractor shall provide support and containers at YTC for expended brass recycling. General tasks will also include the following:

3.1.1.1.1 Public Involvement. Support the education and awareness of Service Members, civilian workforce, and military organizations on JBLM through direct communication, handing out Contractor generated flyers, and relating corrective actions to customers. This support will be conducted during the course of normal daily activities.

3.1.1.1.2 Monitoring. Work includes field surveys, investigations, or market research to determine best practices for increasing recycling rates. These will be conducted during the normal pick-up schedules to increase efficiency and create more recycling opportunities for the customers.

3.1.1.1.3 Administration. Work requires answering phones, checking phone messages, and responding to customer requests and complaints. All requests and complaints will be resolved the same day if possible and no later than the next business day after initial contact.

3.1.1.1.4 Material Handling and Transportation. The Contractor shall characterize, collect, and transport recyclable materials by commodity type. Recyclable materials shall be collected from containers, dumpsters, and roll-offs located throughout the Installation then transport those materials to recycle facilities both on and off the Installation.

3.1.1.2 Recycle Operations Support. The Contractor shall collect only recyclables generated on post, IAW para 2.1.3.1. The Contractor shall carry out the receipt, shipment preparation, and delivery of recyclable products to local vendors or entities on post, as requested by the COR/ACOR. Materials shall be delivered and hauled directly to a vendor. The Contractor shall ensure that the recycling collection area at each collection site is free of debris after a full container has been pulled and prior to placement of an empty switch-out container. Debris generated from the Contractor’s servicing of recycle containers shall be cleaned up by the Contractor and disposed of at no cost to the Government.

3.1.1.3 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work.

4.0 Payment Rates

4.1 Profitable Commodities. Commodities whose value can generate enough profit to cover the cost of transportation.

4.1.1 Metals. Contractor will bid fixed net price per weight for Ferrous, Non-Ferrous, and Stainless Steel that is listed in TE-01, Material Pricing Table. The prices shall be based on a percentage of the price indexed from the 9th calendar day of the current month of the “American Metals Market”, utilizing prices posted for Seattle/Portland for ferrous and “San Francisco” for non-ferrous and stainless steel. All material picked up from the 9th calendar day of the current month to the end of the 8th calendar day of the following month shall be invoiced for that cycle.

4.1.2 Non-Metal Commodities. Contractor will bid a net price per weight or a percent of proceeds for all commodities listed in TE-01. The prices shall be based on the local region’s market values. TE-01 shall be updated once every option year to accommodate for market fluctuations.

4.2 Cost Effective Commodities. Commodities that do not generate a profit when recycling or whose value does not cover the cost of transportation, but whose recycle cost is less than the cost of disposal. The Contractor shall determine which commodity’s values are cost effective and invoice a set per weight price for each cost effective commodity.

4.3 Proceeds. Proceeds generated from the sale of recycled commodities from military installations are the property of the government and are administered under and in accordance with Title 10 United States Code, Section 2577 "Disposal of Recyclable Materials". The contractor shall insure that the government's recycled commodities are managed in a manner that gains the best possible market value and return to the government. The contractor shall prepare checks monthly by the 10th calendar day for recycled commodities sold and mail the check to the address shown below.

Check is to be made out to “US Department of the Treasury”:

DEPARTMENT OF THE ARMY

PUBLIC WORKS

ATTN ENVIRONMENTAL DIVISION

BLDG 2012 LIGGETT AVE

BOX 339500 MS17

JOINT BASE LEWIS-MCCHORD, WA 98433-9500

4.4 Non-Saleable Material. Material collected for the purpose of recycling that is no longer saleable or recyclable shall be the Contractor’s responsibility to properly dispose and all applicable disposal costs shall be paid by the Contractor.

4.5 Costs. The Contractor shall be responsible for hauling costs, tipping fees, freight charges, and disposal fees.

4.6 Contamination. All materials collected from JBLM shall be accepted by the Contractor as-is. It shall be acceptable to the Contractor for materials to contain up to ten percent (10%) by weight of non-recyclable materials. If the Contractor believes that a load of recyclable materials picked up by the Contractor includes more than ten percent (10%) by weight of non-recyclable material(s), the Contractor is required to document and evidence the degree of contamination. The Contractor shall communicate directly with the COR/ACOR by the next business day regarding any load delivered to the Contractor’s facility that is believed to include more than ten percent (10%) by weight of non-recyclable material(s).

The Contractor shall invoice an agreed-upon disposal fee per weight for non-recyclable material(s) found in containers in excess of ten percent (10%) by weight. The Contractor shall attach to the invoice a copy of the relevant contamination report (See Attachment A 2.9.6) submitted at the time of the incident.

5.0 Performance Requirements Summary (PRS).

Collection Frequency Attachment A para 2.2.2 The Contractor shall service roll-offs within seven (7) calendar days of being requested. All other recycle containers shall be emptied no less than weekly.

Containers shall not exceed 95% full and shall not overflow at any time.

90% weekly service per container type, 5 or less overfilled containers per week.

100% service around airfield containers; containers must never overfill.

Brass Recycling Attachment A para 2.3.1.1-2.3.1.1.4

Recycle Center Support Attachment A para 2.3.3-2.3.3.4 The Contractor shall staff, operate, and maintain cleanliness of the Recycle Centers at buildings 5290 and J00516 Tuesday through Saturday 0730-1600. The Contractor shall provide signs depicting the proper placements of recyclable material at the recycle centers.

At least one recycle center is open during the five (5) working days, excluding Federal holidays and periods of official post closure.

Recycle Outreach Attachment A para 2.3.4 The Contractor’s outreach shall include an electronic mobile application, recurring training and on-site campaigns, and updated physical training material.

Outreach material is no older than one year.

Containers Attachment A para. 2.4.1-2.4.6 Containers shall be uniform in color and have openings or lids accessible at 4.5 feet. All containers shall be equipped with metal or plastic lids and locking mechanism. The Contractor shall maintain containers in a serviceable condition.

95% of all containers serviceable per month.

Evaluating Containers Attachment A para. 2.4.7 The Contractor shall provide a report within thirty (30) calendar days and every six (6) months thereafter that contains: container size, container serial number, location, a condition rating, number of times cleaned, number of times painted, the number of times repaired, total number of serviceable collection containers, and total number of collection containers in need of repair.

90% of containers included per inventory. Any missed containers shall be included in the next inventory.

Container Cleaning Attachment A para 2.4.11

Special Events/Tasks Attachment A para 2.7-2.7.3 The Contractor shall participate in the planning and coordinating of special events. The Contractor shall provide collection containers to adequately manage the volume of the event. Upon notification, the Contractor shall provide the required services within seven (7) calendar days.

The Contractor shall be required to provide additional collections or relocate containers for special events. Relocations during events shall be accomplished not more than two (2) business days after a verbal request by phone or email.

Containers are provided within seven (7) calendar days.

Relocations are provided within two (2) business days.

Reports Attachment A para 2.9

The Contractor shall complete all monthly reports by the 10th calendar day of each month.

No more than two (2) business days late. Discrepancies will be corrected within one iteration, no more than three (3) business days after notified of the error(s).

5.1 Quality Assurance. The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP or the performance objectives outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

5.2 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each Common Levels of Service (CLS) can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section which addresses the Contractor's method of managing the quality of their work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written acceptance seven (7) calendar days prior to implementation.

6.0 Common Levels of Service (CLS). The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the CLS 403 Solid Waste Management functions of the Base Operations specified in Attachment A. This shall be done IAW all the terms, conditions, general and special provisions, specifications, and attachments, contained herein or incorporated by reference. The Contractor shall ensure that all work meets or exceeds the specifications listed in Attachment A.

7.0 Contract Deliverables

PWS 2.1.7 and 5.2 Quality Control Plan Thirty (30) calendar days after contract award; within seven (7) days after notification of any changes.

PWS 2.2.2.1

iWATCH Training Certificates submitted within thirty (30) calendar days of contract award and within thirty (30) calendar days of a new hire.

PWS 2.2.2

Anti-Terrorism Level 1 Awareness Training Certificates submitted within thirty (30) calendar days of contract award and within thirty (30) calendar days of a new hire.

2.2.2.3 OPSEC Training Certificates submitted within thirty (30) calendar days of contract award and within thirty (30) calendar days of a new hire.

PWS 2.2.3.1

Safety Plan Thirty (30) calendar days after contract award; within seven (7) days after notification of any changes.

PWS 2.2.4.4

Spill Plan

PWS 3.2

Service Contract Reporting

PWS 4.3

Proceeds Check

Monthly; due by the 10th calendar day of the following month.

US Dept. of Treasury and Copy to KO/COR

Attachment A 2.2.1 Scheduled Pickup Routes and Frequencies Within thirty (30) calendar days after contract performance start date and every subsequent option period. Changes shall be submitted NLT fourteen (14) calendar days prior to the proposed implementation date.

Attachment A 2.3.4.1 Outreach Plan Due within thirty (30) calendar days after contract performance start date, then annually thereafter.

Attachment A para. 2.4.7 Evaluating Containers

The Contractor shall provide a report within thirty (30) calendar days and every six (6) months thereafter.

Attachment A 2.4.11 Container Cleaning Schedule Thirty (30) calendar days after contract performance start date; within seven (7) calendar days after notification of any changes.

Attachment A 2.9.1 Monthly Summary Report Monthly; due by the 10th calendar day of the following month.

Attachment A 2.9.2 Work Control, Records, and Reports Plan Thirty (30) calendar days after contract performance start date; within seven (7) calendar days prior to implementation of any changes.

Attachment A 2.9.3 Container Inventory/Condition Report Every six (6) months; provided within thirty (30) calendar days after contract performance start date and every six (6) months thereafter.

Attachment A 2.9.4 Weekly Skip Reports

Attachment A 2.9.5 Market Analysis Every six (6) months; due by the 10th calendar day every six (6) months.

Attachment A 2.9.6 Contamination Report

Attachment A 2.9.8 Safety, Accident, and Damage Reports

As needed, written report due within seven (7) calendar days of occurrence.

8.0 Related Documents.

8.1 Definitions and Acronyms.

8.1.1 Definitions

Acceptable Quality Level (AQL): The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

Bulk Waste. Large items of solid waste such as household appliances, furniture, auto parts, pallets, shelving, piping, stone, concrete rubble, brick, lumber, toys, and other wastes; the size or weight of which, precludes or complicates the handling by normal collection, processing, or disposal methods.

Collection: The pickup of accumulated material, solid waste, including bulky waste, from any collection point, regardless of quantity.

Collection Frequency: The number of times collection is performed during a specific time frame.

Commercial Solid Waste: All types of solid waste generated by stores, offices, restaurants, warehouses, and other non-manufacturing activities, excluding residential and industrial waste.

Construction and Demolition (C&D) Waste: The waste building materials, packaging and rubble resulting from construction, remolding, repair, and demolition operation on pavement, housing, commercial buildings and other structures.

Contract Administrator (CA): The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

Contract Discrepancy: A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products or…