BPM006272_Solicitation_Attachment_-_Experience_and_Capacity_Response_WAXIE_Submission.docx

Attachment 2.1.3.10 – Experience and Capacity Response

THE STATE MAY DETERMINE YOUR PROPOSAL NON-RESPONSIVE IF YOU DO NOT FULLY RESPOND.

The Offeror shall provide a narrative response to each section that demonstrates their understanding of the Scope of Work requirements and describes the company’s overall experience and capacity in providing the Services stated in this Solicitation. If there is a section that is not applicable to the Services required by the Scope of Work, you may mark it “N/A”.

Offeror shall provide a response either after each section or in a separate document entitled: “Attachment - Experience and Capacity Response.” If a separate document is used, please clearly designate each section and double-check to ensure that each question has been answered. If any information provided is considered CONFIDENTIAL by Offeror, the information must be specifically included in the Confidential Information Designation Attachment and related documentation to be assessed for confidential treatment under A.A.C. R2-7-103.

1.0 Company Profile. The Offeror must include a narrative description of its organization. The narrative must include the following:

1.1 Brief overview of business operations, with an emphasis on experience in regards to the Scope of Work;

1.2 Location in which the Offeror is incorporated;

1.3 Address of “Main Office” (e.g. Corporate Headquarters and any satellite offices responsible for performance of proposed tasks;

1.4 Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted Offer;

1.5 Full disclosure of any potential conflict of interest between the Offeror and any State employee who functions or has responsibilities in the review or approval of the undertaking or carrying out of the Contract;

1.6 A Statement of whether, in the last five (5) years, the Offeror has filed (or had filed against it) any bankruptcy or insolvency proceeding, whether voluntary or involuntary, or undergone the appointment of a receiver, trustee, or assignee for the benefit of creditors, and if so, an explanation providing relevant details and current status;

1.7 A Statement of whether there are any pending Securities Exchange Commission investigations involving the Offeror, and if such are pending or in progress, an explanation providing relevant details and an attached opinion of counsel as to whether the pending investigation(s) may impair the Offeror’s performance in a Contract under this Solicitation;

1.8 A Statement documenting all open or pending litigation initiated by Offeror or where Offeror is a defendant or party in any litigation that may have a material impact on Offeror’s ability to deliver the contracted Services;

1.9 A Statement documenting all open or pending litigation initiated by Offeror or where Offeror is a defendant or party in any litigation with a public sector client;

1.10 Full disclosure of any public sector contracts terminated for cause or convenience in the past five (5) years;

1.11 Full disclosure of any criminal or civil offense;

1.12 Offeror shall provide evidence of any Arizona required business license to provide these Services; AND

1.13 Offeror shall provide copies of any professional or industry certifications that represent the Services detailed in this Solicitation.

Offeror Response:

1.1 WAXIE Sanitary Supply, one of the over 120 affiliates under the BradyPLUS family of companies, was founded in 1945 and has carried a proud history of honoring our customers, communities, and family values. This attitude is embodied in our company motto: The Most Trusted Name in Clean Since 1945. WAXIE has long been focused on our customers and prides ourselves on helping businesses and public sector clients keep their facilities cleaner, healthier, greener, and safer. We are passionate about what we do and are committed to delivering that passion to our clients.

BradyPLUS, established in 2024, is the nation’s premier specialty distribution company supplying our clients with a diverse selection of essential products including facility care, food service disposables, packaging, and marketing execution. With 130 distribution centers across the U.S., 3000+ associates, and 8.5+ million square feet of warehouse space to service our clients. With the combined power of BradyPLUS affiliates our combined sales exceed $5.5B. With a collective business history ranging from 20 years to over 130 years, BradyPLUS and WAXIE bring a wealth of experience as long-time distributors to public sector clients. Our key deliverables to our public sector clients are contract compliance, competitive pricing, best-in-class customer service and robust product selection. We pride ourselves on our ability to offer onsite solutions and services to help public sector clients solve the most difficult cleaning and facility care problems through our expert and seasoned Account Consultants.

Our Approach:

At WAXIE, we work hard to help our customers and their teams solve the most demanding industry challenges with the most effective products and solutions. Here’s how we do it:

· RELIABILITY - Your success depends on an efficient supply chain. We deliver consistent quality, ensure product availability, and add value, even as markets shift.

While WAXIE does not manufacturer any products we do have a quality management program in place to ensure the products that clients receive are free of damage, accurate to the description and of expected quality. Most of the products WAXIE would make available on this contract, are available and stocked in one of 6 distribution centers within the State or in the distribution hubs on the West Coast.

Below is a brief overview of some of our quality control processes:

Inventory Management – to ensure proper product rotation, minimizing the risk of expired or outdated products entering the market.

All shipments contain a complete packing slip for signature that includes all products, quantities shipped, back orders, with pricing optional at the customer’s discretion. SDS sheets are automatically shipped with every new product ordered or at the customer’s discretion with every order shipped. Our supplier and product selection practice combined with our operational and logistical excellence ensure quality and consistency.

WAXIE has robust reporting available to clients on our logistics and fulfillment. With our current contract with the State, WAXIE’s average fill rate has exceeded 92%. WAXIE is committed to continuing to find opportunities to strengthen our inventory position whether it’s looking at new vendors, increasing our inventory on hand or sourcing from one of our other locations. We remain steadfast in ensuring the State’s agencies and political sub divisions have the products available to them when they need it.

Warranty: WAXIE’s supplier and product selection practice combined with our operational and logistical excellence ensure uniform quality and consistency in product performance and customer service. WAXIE is a distributor of products and does not manufacture any of the products that we sell, however, all products are backed by a manufacturer’s warranty. If a customer is dissatisfied with the performance of any product or service, they can call their local affiliates customer service line to determine the appropriate route for manufacturers’ warranty. Use all products as directed, wear personal protection equipment where appropriate, and read and understand all precautionary statements.

· SIMPLICITY - We deliver a full range of tailored business solutions that make it easy to achieve your goals and meet your unique business needs. Whatever they may be.

Clear Communication Channels- State Agencies have a dedicated Account Consultant that can help them find the right solutions for their site. WAXIE has a dedicated team of Team Service Managers and Customer Service Representatives that are on site in the Phoenix area that are available during normal business hours to answer any questions regarding order status, item availability, invoice inquiries and any other tasks related to the ordering, shipping and billing process. Additionally, DOA will have a dedicated resource from a contract management perspective that will be the single point of contact to both State Agencies and DOA should any questions about the contract arise and to hold quarterly reviews with both DOA and Department heads.

Customization- We are currently fully integrated with the State from a punchout perspective for State Agencies. WAXIE prioritizes Electronic Data Interchange (EDI) and cXML integration methods as they offer seamless integration with most available systems. Through these integration methods, WAXIE facilitates order-to-invoice integration, ensuring smooth and efficient transaction processes for our clients.

Efficiency and Effectiveness- Time is of the essence in our industry, and we prioritize efficiency in everything we do. Our product and training solutions are designed to deliver results in a timely manner without comprising the quality. We aim to streamline the cleaning processes so staff can do more with the limited human capital they have.

Scalability- WAXIE’s business operations from our website, supply chain, logistics and human capital are positioned to support the anticipated volume of this contract. As a long-time holder of a state contract and currently handling over $4M of the state business specific to Janitorial spend, WAXIE’s warehouses are stocked not only with the products most commonly purchased by the State Agencies but also to the volume needed to satisfy the state’s requirements. WAXIE is also specialized in the janitorial space and with this comes a large stocking position for all products in this category, due to our buying power and relationship with manufacturers we are able to stock quickly and have several options available for each individual agency need. An example of this was our ability to provide the state necessary goods during the peak of COVID-19. The products we carried were crucial to the continued business and health of the state and WAXIE ensured that we prioritized state orders and had products readily available when shortages in the market were common.

· EXPERTISE - We’re a team of industry experts focused on providing real insights and recommendations to help take your business to the next level.

WAXIE has been an industry leader in providing solutions to our clients that are cleaner, safer and more sustainable. Today, WAXIE has 18 Sales Consultants calling on state agencies. Each of these Sales Consultants are focused specifically on Janitorial products and has helped state agencies build a unique product assortment based on their consultative nature through site surveys, regular reviews with departments, demonstrations, and product expertise.

WAXIE provides the most comprehensive training opportunities in the industry. We recognize the value and critical importance of training in protecting the health and safety of employees and building or facility occupants. We don’t just deliver the box; we understand its contents and train our clients on how to use them most efficiently.

We are pleased to offer a comprehensive staff training program that has been refined to include on-site training for State Agencies & Political Subdivisions. Our approach ensures State Agencies & Political Subdivisions receive hands-on instruction tailored to their specific needs and environment. With our on-site training, we empower them with the knowledge and skills necessary to maximize the effectiveness of our products and solutions. As an example, WAXIE has conducted training with the custodial staff at ADJC Adobe Mountain on proper floor care for VCT flooring, equipment usage and proper maintenance and carpet care.

WAXIE use a proven system of Tell, Show, Do, and Review to assist our clients and their staff in learning new habits effectively. Through our extensive in-service training, we equip our members' employees with the necessary knowledge and techniques to efficiently utilize the products and equipment they have purchased. Our training sessions are fully customizable to meet the State’s specific needs, and we offer them in Spanish to ensure inclusivity and accessibility.

We understand the importance of minimizing disruptions to productivity, which is why our training sessions can be scheduled at any time convenient to the State’s agencies or political subdivisions. By leveraging our training programs, they can be confident that their team will be well-prepared to implement best practices and achieve optimal results in their day-to-day operations.

· SERVICE - We’re always ready to roll up our sleeves and help you get the job done. We’re not just a catalog or online resource—we’re a hands-on extension of your team, and we take pride in helping YOU succeed.

In contrast to the prevailing trend in the JanSan industry, where many companies are shifting towards internet-based customer relationships and reducing field sales efforts, we are making investments in both field sales and electronic communication channels to enhance the client experience. Our commitment to providing exceptional service is reflected in our approach of pairing Account Consultants with inside Customer Service Representatives, ensuring that every client receives dedicated support both on-site and via phone.

We believe that this personalized approach sets us apart in the industry, as it allows us to offer the in-person, live phone assistance and electronic communication that many of our customers desire and require. While the industry may be trending towards automated customer service and online self-service solutions, we remain steadfast in our belief that these valuable, face-to-face resources play a crucial role in meeting our clients’ needs efficiently and effectively.

WAXIE with our industry leading Account Consultant team can custom tailor product solutions that help agencies find the right jobs to get the job done efficiently, safely and at a competitive price. The primary focus of our Account Consultants is to walk the client’s site with the client’s team to identify cleaning issues, train staff on proper cleaning and sanitation procedure and coordinate installations. All of these services are currently offered and will continue to be offered as part of our partnership with the State and its’ agencies. Account Consultants are available beyond the normal business hours of the day and can be contacted during off hours. To ensure adequate representation in the event of unexpected absence, sales management and operations management personnel fill in as needed. Sales management and operations management personnel are cross trained in all customer service functions and are able to respond to any customer service inquiry.

WAXIE has a dedicated team of Team Service Managers and Customer Service Representatives in our local facilities to help agencies with any of their needs. These individuals are stationed in front of our ERP system to facilitate order placement, offer pricing information on items, oversee implementation, track deliveries, and follow up on orders. Additionally, they continuously refine delivery processes to enhance our service quality. These dedicated representatives will have a comprehensive knowledge of accounts and the contract and will serve as a crucial service provider to the agencies. Our hours of operation for Customer Service are 8AM – 5PM local time Monday to Friday, excluding holidays.

WAXIE will also offer dedicated resources from our National Accounts Team. WAXIE will have two people to manage and oversee the contract at a regional level. The contract will be overseen by a Corporate Account Director that will ensure contract compliance, initiate quarterly business reviews and act as a single point of contact for the State from a contract administration perspective. Additionally, a team of National Account Specialists that have supported the contract requirements and will continue to support any anticipated growth to this category through the new contract. They are responsible for ensuring only contracted items are visible and are shown the correct prices. They are also responsible for new account set up and creation of new shipping locations. Another aspect of the contract is the administrative fee on the cooperative business. The National Account Specialist has continuously paid the administrative fee to the state on time and accurately. This would continue to be the case through an award of this contract.

· SOLUTIONS - We’re your problem-solver, clarifying your goals and customizing solutions that energize your enterprise, one that improves efficiency and lowers costs.

Innovative Solutions: At WAXIE, at the core of our approach lies a meticulous aspiration to work with our clients to help them find solutions to the problems that they are facing in their facility. We strive to provide innovative solutions that help clients achieve their goals. Whether it’s right the tool for the job or new technology like robotic cleaning equipment, WAXIE is positioned to provide these solutions to the State and it’s entities.

Collaborative Approach: We believe in the power of collaboration. Our Account Consultants continually work with our clients to do facility walks/reviews to understand the client’s facility and their challenges. WAXIE collaborates closely with our clients and the stakeholders to leverage the collective insight and expertise, ensuring that our solutions are both feasible and impactful.

Proven Track Record: Our history of working with the State and it’s entities to navigate complex challenges speaks for itself. We have consistently delivered solutions that helped the State find new product solutions, consolidate items and provide cost savings to the agencies.

1.2 WAXIE Enterprises LLC, A BradyPLUS Company is incorporated in Delaware.

1.3 WAXIE’s Corporate Headquarters is located at:

9353 WAXIE Way, San Diego, CA 92123.

WAXIE also has additional locations in the State of Arizona at the following locations.

4136 E. McDowell Rd., Mesa, AZ 85215 4422 South 38th Pl., Phoenix, AZ 85040 355 S. Euclid Ave., Tucson, AZ 85719 2425 N. Huachuca Dr., Ste. 191 Tucson 2001 E. Huntington Drive Flagstaff, AZ 86004

WAXIE has additional locations outside of the state of Arizona that facilitate inventory transfers.

905 N. Wineville Ave., Ontario, CA 91764 198 E. Ross Rd., El Centro, CA 92243 277 Pilot Rd., Las Vegas, NV 89119 7055 Lindell Rd., Las Vegas, NV 89118

1.4

Mike Gregus- Director of National Accounts- mgregus@waxie.com- (858) 239-8997: Is the single point of for the contract and would be the primary contact for questions regarding the submitted offer.

Amanda Parent- Senior Director of National Accounts- aparent@waxie.com- (949) 294-2400: Is the head of Public Sector at WAXIE and oversees a team of National Account Directors. She is also available to the State to answer any questions as it pertains to the contract or the submitted offer.

Eric Frei- Vice President and General Manager- efrei@waxie.com – (480) 330-4244: Is the local General Manager that oversees the entirety of WAXIE’s business operations (logistics, customer service, Account Consultants and Service Technicians) in the State of Arizona.

1.5 WAXIE would not have any potential conflict of interest between the State or employee of the State that would be responsible for reviewing, approving or carrying out the functions of the contract.

1.6 Within the last 5 years, WAXIE has not filed any bankruptcy, insolvency proceedings, or undergone the appointment of a receiver, trustee, or assignee on behalf of creditors.

1.7

WAXIE has not, nor is currently under any type of investigation from the Securities and Exchange Commission (SEC).

1.8

WAXIE does not have any pending litigation that would have any material impact on our ability to deliver upon an awarded contract with the State.

1.9

WAXIE does not have any pending litigation with a public sector customer.

1.10

WAXIE has not had a public sector contract cancelled for cause or convenience in the past 5 years.

1.11

WAXIE does not have any criminal or civil offenses.

1.12

Below is evidence of WAXIE’s business license from the Arizona Department of Revenue (AZDOR). WAXIE’s Arizona Business License number is 07324113.

2.0 Company Experience

2.1 What market(s) are your current clients primarily in?

2.2 What experience do you have serving clients in business markets within the State of Arizona?

2.3 What is the range in size of your current clients?

2.4 Provide two (2) examples that exhibit your experience with Materials or Services for clients relevant to the Scope of Work? Provide supporting documentation as a separate attachment and title the document: “Attachment - Company Experience”.

2.5 In the last five (5) years, did any of your clients cancel their contracts with your company? If “yes”, why? Please provide as much detail as possible.

2.6 With what relevant trade and/or professional associations are you involved? How does this participation give you an advantage over your competition?

Offeror Response:

2.1 WAXIE and our affiliated companies under BradyPLUS have a long history of implementing janitorial contracts with large state agencies, large national cooperatives, universities and regional cooperatives. WAXIE has successfully marketed the public sector contracts to over 5,000 public sector users with over 20,000 shipping locations. All these contracts and agreements with our public sector clients are large-scale complex executions, typically requiring an integration of systems and based on a unique set of shipping, pricing and product requirements.

In addition, WAXIE has been servicing clients in the hospitality, healthcare, building service contractor, food processing and industrial manufacturing markets. These clients all have unique challenges that are specific to that market. WAXIE has dedicated resources that specialize in these markets to provide customized solutions to our clients.

2.2 WAXIE is a longtime contract holder with the State of Arizona. We have vast experience serving entities in the State and are eager for the opportunity to continue doing so.

· Operational: With our local distribution and service centers in the state, we are well equipped to continue to provide the service level agencies have come to expect with WAXIE. We’ve built a robust history of ordering patterns and as such, have built our local inventory to be geared to fulfill the many state entities we service. As a longtime deliverer to state agencies and State cooperative members, our drivers and fleet staff are well versed in their locations and delivery procedures. We continually work with the State’s entities to refine and improve our delivery process to ensure WAXIE is exceeding their expectations. WAXIE is well positioned and has the capacity to continue to serve the entities. WAXIE is also fully integrated with the State through their APP system and has been so for years without disruption to agencies will ordering.

· Customer Service: WAXIE is committed to continuing to provide the State’s entities with local Customer Service Representatives and Team Service Managers to support the State’s needs. These WAXIE associates are well versed in the current contract and would be fully trained on the new contract. WAXIE believes in providing a best-in-class customer experience for agencies in the desired medium they so choose (punchout, email, phone or in person). These associates also have extensive knowledge of the Arizona punchout platform (APP) and help clients with order status, back-order updates, billing questions/issues and delivery information.

· Dedicated National Account and Contract Management Personnel: WAXIE currently has dedicated resources that act as the single point of contact for the contract management and will continue to act as the liaison for the State and its entities. Additionally, there is a team of National Account specialist that are solely focused on the day-to-day operations of ensuring contract compliance,

· Product List/Core List: WAXIE has worked diligently with the entities to refine a product list that is healthy and geared towards the specific needs of state agencies. Our core product list is the most commonly ordered items today and is priced competitively within the market. WAXIE would continue to evaluate the needs of the State’s entities to ensure new and innovative products would be made available under an awarded contract. For example, WAXIE worked with the Department of Corrections in the State to bring in new toilet paper that was more cost advantageous to the State without sacrificing the quality of the product. Our Account Consultants will continue to work with the agencies to rationalize items to ensure the product list is comprehensive for the State’s needs. Additionally, WAXIE has nearly $40M in inventory throughout our distribution network that is specifically tailored for the needs of the State’s entities. As part of WAXIE’s response, janitorial equipment/machines outside of the items on the core list will not be offered as part our submission package to the State.

· Punchout: WAXIE is currently fully integrated with the State’s punchout system and has many of the agencies placing orders frequently using the technology in place. WAXIE has a dedicated IT liaison that is in place to monitor, enhance and correct any issues clients have with punchout. WAXIE would be committed to ensuring our technology is cutting edge and meets the expectations the agencies have to simplify their ordering experience. If the State were to move or change punchout hosting platforms, WAXIE would be well equipped to manage the change effectively.

· Sustainability: WAXIE is a leader in the JanSan industry in providing products and solutions that are at the forefront of sustainability. To identify sustainable products, WAXIE’s website and online ordering platform (Web@Work), which also makes it easy to identify EPP products and 3rd party designations. All associates as well as clients have access to this through our online purchasing platform. Customer service, sales associates and sales administrators all have access to our website through a tablet or computer and can assist clients in identifying products that meet their sustainability needs. For example, all green cleaning solutions are grouped into a clearly marked section titled: “Green Cleaning” on the navigation bar at the left. Environmentally Preferred Products (EPP) are identified in green, bold font and their specific third-party designation is delineated in the detailed product description.

Once a customer has identified the sustainable products they want to purchase, we have the capability to provide green spend reporting on a regular basis and as requested by the client to help state entities as well as states streamline their current spend and identify areas that they could alter their product assortment to help enhance their sustainability.

· Reporting: WAXIE has been offering a wide range of reporting to the State’s agencies on our current State Contract. Some of the more common examples of these reports provided are below:

· Diversity Spend Summary - Percentage of products supplied by diversity suppliers (small business, women-owned business, service-disable veteran-owned business, etc.)

· Green Product Analysis - Percentage of sales of green products by product category and the top ten green items sold.

· Sales Summary - Summary of sales, current month over previous month, current quarter over previous quarter, and rolling thirteen (13) months of sales.

· Accounts Receivable Information - Summary of total accounts receivable information plus the current amount and aging information

· Service Level and Fill Rate - Service Level displays the number of orders delivered 100% complete, and Fill Rate displays the percentage of items filled 100% complete.

· Fill Rates by Product Category - Percentage of products filled at the product category level for the current and last three (3) quarters.

· Product Mix - Pie chart displaying the overall product mix by product category.

· Vendor Mix - Pie chart displaying the overall product mix by vendor category.

· Order Count - Line chart displaying the total order count over the last thirteen (13) periods.

· Core Spend as a Percentage of Sales - Sales of core items sold by category over the current and last three (3) quarters.

· Average Order Size - Line chart displaying the average order size over the last thirteen (13) periods.

· Backorder Count - Line chart displaying the number of items back ordered over the last thirteen (13) periods.

· Order Source Statistics - Order count, by the specific order source for the current and last three (3) quarters.

· Key SKU Information - For example, Top ten (10) items sold for the current and last three (3) quarters.

· Additionally, Envoy Solutions provides a variety of ad hoc and scheduled custom reporting. Examples include electronic billing files and Spend Management. Agencies can work with their affiliates to determine the reporting necessary and what reporting is available at that location.

2.3 At WAXIE, we provide solutions to public sector clients ranging from large state agencies (DOCs, DOT, etc.) to the smallest towns and municipalities. With our local and national footprint, WAXIE can provide a wide range of products, parts and services for the categories we are participating in for all eligible agencies, regardless of size. We have most of the products available at local warehouses and a fleet of WAXIE trucks to make deliveries to clients. In some instances, WAXIE will utilize small parcel, vendor drop ships and common carrier freight to supplement our delivery capacity.

If requested, WAXIE can provide a full list of State agencies and Political Subdivisions that we are currently servicing on our existing State contract.

2.4 Please see supplemental documents titled “BPM006272 Solicitation Attachment – Company Experience WAXIE

2.5 WAXIE has not had a contract cancelled by any public sector client within the last 5 years.

2.6 WAXIE is an active and contributing member to ISSA, the U.S. Green Building Council, NAEP, NIGP, NASPO, BOMA (Building Owner’s Managers Association).

WAXIE’s Mesa location is certified LEED Silver building:

WAXIE, through its parent company BradyPLUS, is a member of ISSA. ISSA, is the leading trade association for the cleaning industry, has established standards for cleaning quality and efficiency.

As active members in these association, it provides several competitive advantages:

Our active participation in these professional associations distinguishes WAXIE by ensuring we are well-informed, well-connected, and continuously improving to meet the evolving needs of our clients and the industry. It underscores our commitment to excellence and positions us as a preferred partner for clients seeking innovative solutions backed by industry expertise.

3.0 Financial/Accounting Information

Offeror must provide evidence of financial stability and capability to fund all costs associated with providing the relevant Materials or Services throughout the term of the Contract. The latest two (2) years audited annual financial statements including total revenue, net income, and total assets must be submitted with the Offeror’s proposal. If audited financial data is unavailable, explain in full, the reason and provide the latest non-audited financial information including but not limited to balance sheet, income statement, as well as statements of cash flows, and change in financial position. Include information to attest to the accuracy of the information provided.

Offeror shall provide information regarding any irregularities that were discovered in any accounts maintained by the Offeror on behalf of others. Describe the circumstances and disposition of the irregularities.

Request for Proposal

Solicitation No. BPM006272

Statewide Facilities and Building Supplies Arizona Department of Administration State Procurement Office 1802 W. Jackson, #100 Phoenix, AZ 85007

Offeror Response:

Solicitation Attachment – Experience and Capacity Response | Revision No. 1 | Revised 11-22 As a privately held company, corporate policy dictates that we do not disclose specific financial information not generally known to the public. Regarding our financial health and stability, our annual revenue is in the 10-digits and our average sales growth rate over the past three (3) years exceeds 5%. In lieu of specific operation results, we offer the opportunity for a call with the company’s CFO to discuss broader financial results.

WAXIE is providing a comfort letter from our Bank (see Attachment BPM006272 Solicitation Attachment – WAXIE Bank of America Comfort Letter) that speaks to our financial stability and our ability to meet the needs of the State.

4.0 Certificates/Licenses

Submit copies of all applicable certificates and licenses that support Offeror’s ability to provide the proposed Materials or Services. At a minimum, this shall include all certifications and licenses referenced in the Solicitation Attachment - Organization Profile.

Offeror Response:

WAXIE’s Arizona Business License verification:

WAXIE’s City of Mesa Business License

Customer Mix

SALES LAST YEAR BSC GOV/ED HEALTHCARE HOSPITALITY INDUSTRIAL OTHER RETAIL WHOLE 224266548.66 316000000 128811328.36 80810375.420000002 72354666.090000004 63411339.140000001 151733206.90000001 40739771.719999999

Solicitation Attachment – Method of Approach | Revision No. 1 | Revised 11-22 image1.png image2.png image3.png image4.png image5.png image7.png image6.jpg