B08_Attachment_1_Performance_Work_Statement_GRTE_Maintenance_Services.docx
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- Solicitation number
- 140P1423Q0039
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This performance work statement outlines facility preventative maintenance and corrective maintenance services requirements for two visitor centers located within Grand Teton National Park in Moose, Wyoming. The contractor shall provide all personnel, equipment, supplies, transportation, tools and other items necessary to perform scheduled and unscheduled maintenance tasks as defined. Scheduled maintenance includes inspection and minor repair work performed on a daily, weekly, monthly and annual basis across systems such as boilers, generators, HVAC equipment, electrical components, plumbing and the building automation system. Unscheduled maintenance comprises repair work requiring over one hour to complete, specialty skills, or materials beyond approved stock items. The solicitation number is provided as 140P1423Q0039 for award by the Department of the Interior National Park Service Intermountain Region.
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| File | Type | Posted |
|---|---|---|
| Sol_140P1423Q0039_Amd_0001.pdf | ||
| B08_Attachment_2_Service_Locations.pdf | ||
| B08_Attachment_3_Price_Schedule_.xlsx | XLSX spreadsheet | |
| Sol_140P1423Q0039.pdf | ||
| B08_Attachment_4_Wage_Determination.pdf | ||
| B08_Attachment_5_QASP_CTDVC_and_LSR.pdf | ||
| B08_Attachment_6_Limitation_on_Subcontracting_Report.xlsx | XLSX spreadsheet |
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Text version
PERFORMANCE WORK STATEMENT
FACILITY PREVENTATIVE MAINTENANCE AND CORRECTIVE MAINTENANCE SERVICES
CRAIG THOMAS VISITOR AND DISCOVERY CENTER & LAURANCE S. ROCKEFELLER PRESERVE GRAND TETON NATIONAL PARK, MOOSE, WYOMING
DEFINITIONS:
PART 1
· COR – Contracting Officer’s Representative
· CO – Contracting Officer
· CTDVC – Craig Thomas Discovery and Visitor Center or Visitor Center (located in Moose, WY)
· GRTE – Grand Teton National Park
· GFE or GFM – Government Furnished Equipment or Government Furnished Materials
· HVAC – Heating Ventilation Air Conditioning
· LSR – Laurance S. Rockefeller Preserve Visitor Center and Trailhead (located along the Moose- Wilson Road, 4 miles south of Moose, WY)
· OSHA – Occupational Safety and Health Administration
· SM – Site Manager
1. GENERAL. This is a non-personal services contract to provide facility maintenance and repair services at two visitor centers located at Grand Teton National Park, Moose, Wyoming. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.
1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Facilities Maintenance and Repair Services as defined in this Performance Work Statement except for those items specifically identified as government furnished property, material equipment or services elsewhere in this PWS. The contractor shall perform to the standards in this contract. Room for storage of bench stock items shall be made available for small items. It shall be the responsibility of the contractor to clearly mark and secure their items stored, or to provide a secure area for storage.
1.2. Objectives: This contract provides for facilities maintenance and repair services to the interior and exterior portions of two visitor centers and three small composting restroom buildings. The purpose of the contract is to provide a consistent and thorough level of inspection, preventative maintenance, troubleshooting, and corrective repair to provide a safe, reliable and comfortable working environment for staff and visitors to the facilities. To meet this goal, close coordination is required between the Contractor and Contracting Officer's Representative (COR) to efficiently provide maintenance services while minimizing disruptions to operations within the facilities.
1.3. Period of Performance: The period of performance will be a base period of 12 months from the date of award and four (4) 12 month option periods.
2. QUALITY CONTROL.
2.1. The Contractor shall develop and maintain an effective quality control program, with monthly reviews with the COR, to ensure services are performed in accordance with the PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which they assure themselves that their work complies with the requirement of the contract.
3. HOURS OF OPERATION: The buildings are open in accordance with the schedule below. The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Tasks with major disruptive impacts (e.g. changing overhead lightbulbs) shall be coordinated and conducted either before or after the facility opening hours. Additionally, spring opening tasks must be completed at least two working days prior to the opening dates below. Winter shutdown tasks must be completed within five working days of the closure dates below. It can be expected that opening dates over the entire life of the contract may vary up to five days earlier or later than what is shown, so the contractor is required to closely coordinate scheduling with the COR.
| Building |
| Season |
| Opening Hours |
| Craig Thomas Visitor Center |
| May 1 – June 6 |
| 9 am – 5 pm |
| June 7 – September 30 |
| 8 am – 5 pm |
| October 1 – October 31 |
| 9 am – 5 pm |
| Rockefeller Preserve |
| June 5 – September 24 |
June 1 – September 30 9 am – 5 pm
Preserve Parking Restroom
Open 24 h as snow allows
Hiker’s Restroom
Phelps Lake Restroom
Note: These are facility operating hours. Contractor personnel are not required to be on-site at all times the facility is open. Contractor shall perform the required scheduled maintenance tasks on each weekday (5 days a week) that the facility is open, at any time between the hours of 7 am and 5 pm. When the facility is closed, the contractor shall perform daily tasks 7 days a week between the hours of 7 am and 5 pm, in addition to other scheduled maintenance. The contractor shall notify the COR each day when he arrives on site, and when he departs after completing that day’s scheduled and/or unscheduled maintenance tasks.
4. BUILDING SECURITY. All contractor staff shall meet Department of the Interior citizenship policies and regulations. Candidates will be subject to a Minimum Background Investigation (MBI). The Contractor shall provide evidence that the proposed candidates for the tasks have or can quickly obtain a security clearance in order to meet this requirement. The contractor must sign all applicable security agreements and successfully pass a background check administered by the National Park Service. No IT access will be granted on this contract.
5. SECURITY CLEARANCES. All contractors shall be subject to security clearances based on the agency requirements. Handling and access to classified information is not part of this contract.
6. SPECIAL QUALIFICATIONS, AREAS / IDENTIFICATION / APPEARANCE / CONDUCT. All personnel providing services inside the buildings shall be permitted to work in the United States and shall be able to read, speak, write, and understand the English language. The Contractor shall ensure that all employees are legal residents of the United States, qualified, possess the State of Wyoming or Federal certifications for their industry, skills, knowledge, training and completion of required State of Wyoming or Federal continuing education requirements to maintain qualifications for their skill, and satisfactorily perform the services required by the contract. If a certification is not required to perform the type of work assigned, the individual must have verifiable work experience not less than 3 years in duration.
7. PERSONNEL PERFORMING WORK UNDER THIS CONTRACT: shall not be considered employees of the Government. All employees assigned by the Contractor to perform work under this contract shall be physically able to do the assigned work during the entire period of the contract.
8. KEY PERSONNEL AND MISSION ESSENTIAL CONTRACTOR SERVICES. The follow personnel are considered key personnel by the government: Site Manager, HVAC Technician, Electrician, and General Maintenance Worker.
8.1. The contractor shall provide a Site Manager (SM): who shall be responsible for the management and coordination of the performance of the work. The name of this person and an alternate who shall have same / similar required experience level, who shall act for the contractor when the manager is absent, and shall be designated in writing to the contracting officer. The SM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The SM or alternate shall be available between the hours of 7:30 a.m. to 4:30 p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. The Site Manager may also fulfill the role of General Maintenance Worker, HVAC technician or Electrician if meeting the requirements stated below. Qualifications for all key personnel are listed below.
8.1.1. The Site Manager: shall be fully qualified in the management and coordination of maintenance and support services contracts. The Site Manager shall have a minimum of three (3) years of experience in the supervision of personnel in facilities maintenance.
8.1.2. HVAC Technician: Heating Ventilation and Cooling (HVAC) Technician must have certification as HVAC mechanic with at least 3 years of experience working on HVAC systems and associated equipment and must have EPA Universal certification for handling refrigerants. The HVAC Technician will be required to diagnose causes of problems and/or failures in heating/air conditioning systems for the purpose of identifying equipment and/or systems repair and/or replacement needs. Perform routine and preventive maintenance as needed for the purpose of ensuring the ongoing functioning of HVAC systems. Repair heating and air conditioning systems and/or components (e.g. pumps, motors, air handlers, fan coils, piping, etc.) for the purpose of ensuring a comfortable work environment and maintaining operational readiness. Inspect HVAC systems and their components (e.g. heating units, building exhaust fans, ventilation units, etc.) for the purpose of evaluating condition, identifying necessary repairs and recommending preventive maintenance. Install heating and air conditioning equipment and systems for the purpose of providing enhanced and/or upgraded capabilities.
8.1.3. Electrician: must have at least 3 years of journeyman electrician experience. Previous experience shall include installing electrical equipment and systems for the purpose of providing enhanced and/or upgraded capabilities. The Electrician will be required to perform preventative maintenance and repair measures of all electrical equipment in compliance with all NFPA and NEC codes ensuring operational readiness and respond to emergency situations during or after hours for the purpose of resolving immediate safety and operational concerns. Diagnose causes of problems and/or failures in electrical systems for the purpose of identifying equipment and/or systems repair and/or replacement needs.
8.1.4. General Maintenance and Repair Worker:
General maintenance and repair workers fix and maintain machines, mechanical equipment, and buildings. They touch up paint, repair flooring, and work on plumbing, electrical, and air-conditioning and heating systems. General maintenance and repair workers typically do the following:
· Maintain and repair machines, mechanical equipment, and buildings
· Fix or replace faulty electrical switches, outlets, and circuit breakers
· Inspect and diagnose problems and figure out the best way to correct them
· Perform routine preventive maintenance to ensure that machines continue to run smoothly
· Assemble and set up machinery or equipment
· Plan repair work using blueprints or diagrams
· Do general cleaning and upkeep of buildings and properties
· Order supplies from catalogs and storerooms
· Meet with clients to estimate repairs and costs
· Keep detailed records of their work
General maintenance and repair workers are hired for maintenance and repair tasks that are not complex enough to need the specialized training of a licensed tradesperson, such as a plumber or electrician. These workers are also responsible for recognizing when a job is above their skill level and requires the expertise of an electrician; a carpenter; a heating, air-conditioning, and refrigeration mechanic or installer; or a plumber, pipefitter, or steamfitter. General maintenance and repair workers may fix or touch up paint roofs, windows, doors, floors, woodwork, walls, and other parts of buildings. They also maintain and repair specialized equipment and machinery in cafeterias, laundries, hospitals, stores, offices, and factories. General maintenance and repair workers get supplies and parts from distributors or storerooms to fix problems. They use common hand and power tools, such as screwdrivers, saws, drills, wrenches, and hammers to fix, replace, or repair equipment and parts of buildings.
8.2. The contractor shall provide and maintain an emergency response phone number for contact after normal operating hours in the event of a power outage, chiller failure, or other equipment issue that affects normal operation or has potential to create an emergency response. All personnel designated to respond shall be fully trained in emergency actions and be knowledgeable of all mechanical systems in order to restart, bypass, repair, or otherwise return systems to normal operations.
9. UNIFORMS. The contractor and their subcontractors shall require all employees, including supervisors, to wear distinctive uniform clothing with the contractor’s name for ready identification. At all times during contract performance contractor personnel shall wear a shirt or vest with the company logo and name. Every employee is to be in uniform no later than ten working days from the date an employee first enters on duty. Uniforms shall be clean and neat in appearance and well maintained (free of visible dirt, stains, tears, rips, fraying, missing buttons etc., and shall be worn presentably – i.e. buttoned tucked-in if applicable, collars turned down and worn neatly). Employees must be neatly groomed and presentable (hair worn neatly and presentably, clean and free of odors and dirt and stains, manicured with clean clothes and shoes, etc.). The Government reserves the right to approve the uniform recommended by the Contractor.
10. CONDUCT OF PERSONNEL. Contractor personnel conduct shall not reflect discredit upon the federal government. The Contractor shall remove any employee for any violations of law or Park Service regulation from the jobsite as determined by the Contracting Officer or Park law enforcement. The removal from the job site of such a person shall not relieve the Contractor of the requirement to provide sufficient personnel to perform adequate and timely service.
11. THE CONTRACTOR SHALL NOT: Employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.
12. SAFETY REQUIREMENTS.
12.1. Contractor shall comply with OSHA [ http://www.osha.gov ] and all pertinent provisions of the 29 CFR 1910.
12.2. REPORTING OF FIRE AND SAFETY HAZARDS: The Contractor shall train his personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire, safety hazards, and unsafe conditions to their supervisor. The Contractor shall take corrective action to remedy reported deficiencies in accordance with the terms of this contract. The COR shall be notified of deficiencies beyond the terms of this contract.
12.3. ENVIRONMENT AND OSHA: The Contractor shall comply with all local, state, and federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the Contracting Officer and/or the COR final resolution. The Contractor shall notify the Contracting Officer or COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines; penalties, and costs which result from violations of, or failure to comply with, all such local state, or federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the Contracting Officer or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the Contracting Officer or COR.
12.4. EQUIPMENT SAFETY. All equipment used in the performance of this contract shall be kept intact and in good condition at all times. The Contractor shall comply with OSHA requirements and pertinent provisions of published Safety and Health Requirements.
12.5. THE GOVERNMENT: has the discretion to inspect equipment used by the Contractor in performing this contract to determine if the equipment is in a safe and operable condition. If the equipment is at any time deemed unsafe or unserviceable by the COR, the Contractor shall remove the equipment from service immediately and insure that this equipment is replaced or repaired to a safe and operable condition. The Government does not assume and hereby specifically disavows any duty to inspect the equipment in order to assure safe operation. The Contractor is at all times responsible for assuring equipment is in a safe and operational condition and shall perform all tasks in a safe, responsible manner.
12.6. PERSONNEL SAFETY.
12.6.1. The Contractor shall perform work requirements in a manner which protects occupants within the area from any harm or injury. Operations, especially before a weekend, shall be arranged so that all areas are left in a condition that would not jeopardize the occupants or the Contractor.
12.6.2. The Contractor shall immediately correct all safety deficiencies upon discovery of or notification by contractor personnel, the Contracting Officer, COR, or a third party, and shall notify the Contracting Officer or COR of the corrective action to be taken. A safety deficiency, when identified to the Contractor, shall be deemed sufficient to initiate corrective action.
12.6.3. The Contractor shall not leave equipment unattended or in a condition that would expose occupants within the area to safety hazards, harm, or injury.
12.6.4. The Contractor shall be responsible for equipping and instructing contractor employees in appropriate safety measures and shall not permit contractor employees to utilize office furniture to stand on or to place machines, and other equipment in traffic lanes or other locations in such a manner as to create safety hazards.
12.7. ACCIDENT PROTECTION AND EMERGENCY MEDICAL TREATMENT.
12.7.1. The Contractor shall stock each vehicle with OSHA compliant first aid kits to care for minor injuries sustained while performing work.
12.7.2. Emergency Plan: All Contractor employees and the COR shall be provided with information pertaining to the Contractor's arrangements for emergency medical treatment prior to the contract start date. This information shall include contact numbers and emergency notification procedures for family members due to COR within 30 days from award of contract.
12.7.3. The Contractor or their employees shall immediately notify their Supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the Contracting officer or COR within thirty (30) minutes of the incident. In no case should there be a delay in summons of medical assistance due to inability to contact a supervisor.
12.8. EMERGENCY SERVICES.
12.8.1. Police and Fire protection are coordinated by Teton Interagency Dispatch Center via a call to 911.
12.8.2. Emergency Medical Services are coordinated by Teton Interagency Dispatch Center via a call to 911.
12.9. LOST AND FOUND. All articles found by Contractor personnel to whom a reasonably prudent person would assign monetary, personal, or other value (including possible contraband items) shall be turned in to the COR. The Contractor shall obtain receipts for articles turned in to the COR.
12.10. CONTRACTOR DAMAGES. The Contractor shall be responsible for all damages to Government property occurring as a result of contract employees' work and shall make all necessary repairs at no cost to the Government and to the satisfaction of the Government. The Contractor shall notify the COR no later than the next work day of any damages caused by the contractor employee's or equipment.
PART 2
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
13. The U.S. Government shall make available certain equipment and facilities for the Contractor’s use. The Contractor shall not retain title to any U.S. Government-provided facilities, equipment, or services for any purpose other than in the performance of this contract. This shall include use of storage area for bench stock and some cleaning supplies.
14. At the Craig Thomas Discovery and Vistor Center, the Contractor / Site Manager will be provided access to inside office space, computer equipment when required, a radio and a landline phone for official use. The Government will provide a scissor-type lift in the Craig Thomas Discovery and Visitor Center for use in lighting maintenance.
15. At the Laurance S. Rockefeller Preserve Visitor Center, the Government will provide space for a contractor owned lockable cabinet for storage in the facility.
16. The Government will provide water and electricity, in serviced facilities, for performance of contract work.
17. Government-Furnished Equipment (GFE): is equipment provided to the Contractor for use in performing work specified in this Contract. The Contractor shall be held accountable for any property, supplies, materials, and facilities accepted as Government-furnished equipment and shall maintain accurate records. The Contractor shall become accountable for GFE when the COR transfers it from the Government accountability records to the Contractor.
18. Expendable Supplies. The Government will provide light bulbs and lighting ballasts.
19. The Government will make housing available if the form of a trailer site in the summer and winter seasonal housing. This housing will be available to rent at rates comparable to government employee’s rates. Office space will be available in the CTDVC.
PART 3
CONTRACTOR FURNISHED ITEMS AND SERVICES
20. General: The Contractor shall furnish all supplies, equipment, tools, and services required to perform work under this contract
21. Expendable Supplies (i.e., filters, fasteners, lubricants, etc.), must be readily available if the work is to be accomplished economically. The Contractor shall have a readily available supply of parts and materials required to perform preventative maintenance under this section. Costs incurred for stocking or having a readily available quantity of expendable supplies shall be included in each task item and not covered under a separate item for supplies.
21.1. The contractor shall maintain a “Bench Stock” of expandable supplies, including, but not limited to; minor plumbing supplies (aerators, supply lines, Sloan repair parts, etc), fuses, boiler repair parts, Etc. COR and onsite manager will agree on bench stock items and use unscheduled maintenance task order to purchase items.
22. Non-Expendable Supplies (i.e... pumps, fans. values. etc.) are defined as single items having a value of $25,000 or less. If an item of Government property that the Contractor is required to service and maintain, has a value of $25, 000 or less and is determined by the Contractor to be beyond economical repair, then the Contractor shall recommend to the Government Representative in writing that such equipment be replaced. The Contractor is required to submit a repair or replacement cost analysis to the Government within 10 days; if a replacement cost analysis is submitted, it must include three (3) quotes. If the item is $3,000 or less the Government will choose whether to requisition the item itself and make it available to the contractor, or approve the requisition through the contractor as applicable. All requisitions approved by the government will be on a cost reimbursable nature.
23. Emergency repairs valued at less than $25,000 may be authorized with the stated information below, as approved by the CO, prior to payment.
23.1. The age or purchase date and original cost of the equipment recommended for replacement (If known).
23.2. Equipment Model and ID number.
23.3. The cost of repair parts to bring it up to a fully operational level.
23.4. The availability of replacement parts.
23.5. The rationale for replacement rather than repair.
23.6. Whether or not the replacement equipment will fit into the available space, performs t h e required function and operates on available installed utility services.
23.7. Three sources (complete with current cost data and availability) for any new equipment or systems.
PART 4
SPECIFIC TASKS
24. The work required under this contract is in two sections
24.1. Section 1: Scheduled Maintenance
24.1.1. The contractor shall perform inspection, adjustment, corrective maintenance and other specific tasks as outlined in the Scheduled Maintenance Matrix. At the Craig Thomas Discovery and Visitor Center, daily tasks are performed weekdays when the facility is open and seven (7) days a week during facility closure. At the Laurance S. Rockefeller Preserve, daily tasks are performed weekdays when the facility is open, and weekly during facility closure – excepting for remote checks of the building automation system, which is performed daily seven (7) days a week.
24.1.2. Scheduled maintenance includes minor adjustment, troubleshooting and repair that may use bench stock materials, (e.g. replacement of a sink faucet gasket, etc)
24.2. Section 2: Unscheduled Maintenance
24.2.1. Unscheduled maintenance is defined as a repair activity that meets the following criteria:
24.2.1.1. is not addressed in the Scheduled Maintenance Matrix, and
24.2.1.2. would take more than 1 man-hour to accomplish, or
24.2.1.3. needs material beyond the approved bench stock, or
24.2.1.4. requires a technical specialty beyond electrical, HVAC, or General maintenance and repair worker.
24.2.2. Unscheduled maintenance tasks shall include providing materials required for performing the unscheduled task as well as the labor required by the appropriate personnel to complete the task as shown in the matrix below.
24.2.3. Unscheduled maintenance tasks shall be estimated by providing an allowance for materials required for repairs and for a maximum amount of labor broken out by trade/discipline. Labor hours provided shall include 25% (rounded to the nearest hour) of estimated time to be included as emergency response time. The emergency response time shall be equal to the required tradesman’s overtime rate of 1-1/2 times their hourly rate. Hourly rates shall be as approved only.
24.2.3.1. Materials costs shall have an allowance included in the overall pricing not to exceed $5,000.
24.2.3.2. Labor shall have a maximum allowance of hours broken by specific trade as shown below (total hours shown- 25% of each hourly total shall be priced as overtime rate):
| Electrician: | 28 hours |
| Plumber: | 20 hours |
| Locksmith/Door Repair: 20 hours HVAC Maintenance: 28 hours General Laborer: | 80 hours |
| Generator Mechanic | 20 hours |
Audio Video Specialist 20 hour
24.2.4. Unscheduled maintenance work will follow the process below:
Contractor develops estimate of work (Labor and material). Labor rates are included in scheduled maintenance matrix.
Contractor discovers unscheduled maintenance requirement during scheduled maintenance activity COR provides work order to contractor approvedCOR provides any government furnished materials (See Part 2 of this Performance Work Statement) Contractor procures any contractor furnished materials (See Part 3 of this Performance Work Statement) Contractor informs CO of work plan (see example below) rejected CO approves or rejects Work Plan COR reviews and authorizes estimate.
COR inspects completed work Contractor completes approved work plan
24.2.5. Sample Work Plan: John Smith (Electrician from XYZ Electrical) and Joe Doe (General maintenance and repair worker from ABC Company) will replace the defective light switches in Room 201. The work will start at 8:00 on 15 July and be complete by 10:00 on 15 July. Room 201 will need to be closed, and the circuit breaker will be locked out by Mr. Smith.
24.2.6. Approved Unscheduled Maintenance tasks will be consolidated and submitted as monthly invoices, due on the 5th of each month. Tasks must be completed and inspected prior to invoicing.
24.2.7. After completion of an unscheduled maintenance task, the contractor will email a copy of the work plan and invoice to jamey_zimmerman@nps.gov
24.2.8. The government shall pay for unscheduled maintenance tasks by deducting the invoice amount from the unscheduled maintenance contract line item once quantities for hours and approved costs for materials can be verified as being fair and reasonable and unscheduled tasks are approved by the CO.
Part 5
SERVICE DELIVERY SUMMARY
The contractor service requirements are summarized into performance objectives relating directly to scheduled maintenance items for each project location. The performance threshold describes the minimum acceptable quality level for the category of services, as listed, for each requirement. Below listed services shall meet indicated standards immediately after maintenance tasks are completed. These thresholds are critical to the objectives.
Incentives: Meeting or exceeding all performance objective standards will result in a favorable past performance evaluation.
Deductions: Not meeting the performance objective standard in its category will result in a 4% deduction in cost for the specific performance objective for the billing cycle.
| Performance Objective |
| Performance Standard / meet |
Task (see below task number for reference) Method of performance assessment
CTDVC
| Daily Maintenance Activities |
| 1-28 |
| Not to exceed 5 missed log |
entries / daily checks per month
| Weekly Maintenance Activities |
| 29-45 |
| Not to exceed 5 missed log |
entries/ weekly checks per month
| Annual Maintenance Activities |
| 46, 49, 59-61, 68-7 |
| Not to exceed 3 customer |
complaints per year on quality
| Monthly Maintenance Activities |
| 48, 51, 55-58, 61-63, 65-67 |
| Not to exceed 3 customer |
complaints/month
Every 4 months maintenance activities
| 47 |
| Not to exceed 1 customer |
complaint per yea
Maintenance Activities done twice per year
| 50, 64, 74 |
| Not to exceed 2 customer |
complaints per year
Replace Lamps and Ballasts throughout building
| 53-54 |
| Not to exceed 5 customer |
complaints per year
Lubrication of Boiler Room Motors
| 52 |
| Not to exceed 1 customer |
complaint per year
| Unscheduled Maintenance Items |
| 75-81 |
| Objective not met until all |
deficiencies are resolved
LSR
Daily Summer Maintenance Activities
| 1-7 |
| Not to exceed 5 missed log |
entries / daily checks per month
Daily Year Round Maintenance Activities
| 8-13 |
| Not to exceed 5 missed log |
entries / daily checks per month
| Weekly Summer Maintenance Activities |
| 14-20 |
| Not to exceed 3 missed log entries / weekly checks per |
month
Weekly Winter Maintenance Activities
| 3, 5 |
| No missed maintenance activities |
during winter months
Weekly Year-round Maintenance Activities
| 21 |
| No missed maintenance activities |
per year
| Monthly Maintenance Activities |
| 25-28, 32-33 |
| Not to exceed 1 customer |
complaint per month
| Annual Maintenance Activities |
| 23-24, 30-31, 35-72 |
| Not to exceed 5 customer |
complaints per year
Maintenance Activities performed 3x / year
| 34 |
| Not to exceed 2 customer |
complaints per year
| Unscheduled Maintenance Items |
| 73-78 |
| Objective not met until all |
deficiencies are resolved
ATTACHMENT 1: DELIVERABLES SCHEDULE
Preventative Maintenance Schedule for Equipment: The contractor shall provide a written inventory and maintenance schedule for all facility equipment based on manufacturer’s operations and maintenance published standards. Facility equipment includes (but is not limited to) boilers, generators, pumps, fans, air handlers, automatic door openers, smoke detectors, valves, filters, water coolers, faucets, motors, electrically operated window blinds and flushometers. Include a valve exercise schedule per manufacturer’s requirements. Schedule to be provided to the Contracting Officer’s Representative electronically within 30 days of contract award, and updated within 5 working days when changes occur.
Daily Log. The contractor shall develop and maintain a daily log that indicates (as a minimum): time of arrival at the facility, time of departure, tasks completed that day. Daily logs shall be emailed to the COR at the end of each work day.
Maintenance Reports:
Infrared Inspection Report: Provide a narrative and photo report recording the results of infrared photography of specified electrical equipment. Frequency is Monthly/Annually as indicated in Scheduled Maintenance Matrix
The contractor shall provide a written report summarizing boiler and generator maintenance performed each year.
ATTACHMENT 2: SCHEDULED MAINTENANCE MATRIX
Craig Thomas Discovery and Visitor Center
DAILY SCHEDULED MAINTENANCE ACTIVITIES
Task ID
TASK
LOCATION
FREQUENCY
| Inspect fire alarm, fire pump controller and security panels for faults |
| Security and Alarm Panels |
Daily
Inspect Fire Pumps (Leaks or visible damage)
Boiler Room
Task
ID
TASK
Inspect and Maintain Boilers
Check Glycol levels in hydronic heating system fill tank
Fill as necessary, using appropriate mixture
Boiler Room
As needed
| 6 |
| Check overall system pressure |
| Boiler Room |
| Daily |
Adjust by Adding or removing liquid to maintain pressure around 20 PSI
As needed
Inspect propane fired condensing Boilers (Hydrotherm KN10) (1, 2 & 3).
Record Temperature, Pressure, Alarms, Faults, Etc.
Boiler Room
Daily
| 10 |
| Complete all Boiler logs daily |
| Boiler Room |
| Daily |
Check (2) hot water and (1) chill water circulation pumps for proper operation
Inspect pump couplers, tighten/ adjust as necessary
Visually inspect all floor heat and snow melt circulation pumps
Inspect room for any leaks, excess condensation or any other issues
Task ID
| Maintain Electrical Equipment |
| Electrical Room |
| Visual inspection of lighting control panel |
| Electrical Room |
Visual inspection of TUSS Electrical Room
Visual inspection of Fan Cooling Unit Electrical Room
Task ID
Inspection and Minor Repair, Main Building
Check building for any noticeable issues: Leaks, drips, unusual noises. Includes all rooms, attic/mechanical/crawl spaces, etc.
Entire Bldg: All rooms, attics, mechanical spaces
Check server room, ensure cooling system is operational
Server Room
Task ID
Check Building Automation System
| Check all system graphics and setpoints |
| Maintenance Office |
| Check and verify all alarms |
| Maintenance Office |
| Verify building temperatures |
| Maintenance Office |
| Verify all component inputs and outputs |
| Maintenance Office |
| Troubleshoot any issues and adjust accordingly |
| Maintenance Office |
Reload controllers, back programs up to flash, verify program operation as needed Maintenance Office
Craig Thomas Discovery and Visitor Center
WEEKLY SCHEDULED
MAINTENANCE ACTIVITIES
Task ID
Inspect propane levels in five underground propane tanks
Exterior
Weekly
Inspect All Air Handling Units and Energy Recovery Ventilators
Check Belts, pulley, air filters, electric motors and any other inspection requirements from manufacturer.
Ensure proper housekeeping in all mechanical rooms (clean and sweep)
Physical inspection of the building crawl space
Inspect all building lighting (to include exit lighting)
Inspect air filters from all HVAC equipment Entire Bldg: All rooms, attics, mechanical spaces
Physical test of Generator – Verify output voltage
Inspect Generator
Generator Room
Check oil level and Battery voltage of propane fired generator.
Verify there are no generator faults, to faults/alarms for the Automatic Transfer Switch
Physical inspection of air cleaner
Ensure proper room temperature
Visual inspection of unit heater
Inspect louvers and actuator motors
Ensure no ice buildup and clear of obstructions.
For any faults: Troubleshoot and provide estimate for repairs/ replacement
As needed
Craig Thomas Discovery and Visitor Center
MONTHLY PLUS SCHEDULED MAINTENANCE
ACTIVITIES
Task ID
Air Handling Units and Energy Recovery Ventilators: Change belts
Annually
Air Handling Units and Energy Recovery Ventilators: Change filters every 4 months
Inspect Fan Cooling Unit Belt & Filter (x 5 FCU's)
Monthly
Replace Fan Cooling Unit Belt (x 5 FCU's)
Replace Fan Cooling Unit Filter (x 5 FCU's)
Twice per year
All Fans and Motors: Check bearings and grease per manufacturer's recommendation
Maintain proper lubrication of electric motors (refer to manufacturers lubrication recommendations)
Per Manufacturer
Replace Lamps
150 x per year
Replace Lighting Ballasts
10 x per year
Provide to NPS all Monthly PM/CM logs with any corrections/ adjustments
Visual and Thermal inspection (with IR Camera) of electric motors
Visual and Thermal inspection (with IR Camera) of water circulation pumps Mechanical Rooms, boiler room, mezzanines & crawl spaces
| Visual and Thermal inspection (with IR Camera) of VAV actuators |
| Air Handler Mezzanines |
Visual and thermal imaging inspection of all electrical distribution equipment
Tighten electrical connections as necessary according to manufacturer’s torque values
Perform regular scheduled maintenance of generator
Monthly / Annually
Physical inspection and operation of fire pump
Operate and exercise valves on hydronic heating system, and domestic water pipes
Monthly*
Check glycol freeze rating on boiler system and adjust accordingly
Inspect and adjust all components of auditorium curtain
Inspect and adjust all blinds in director’s room
Inspect and clean filters in lighting control boxes
Inspect filters in generator room
Clean manifold on all three boilers
Replace 2 floor heat circulating pumps
Inspect/ clean filters on cabinet heaters in entry vestibule
Repalce filters in Generator Room Intake
Clean all heating and cooling coils in building
Adjust HVAC equipment based on seasonal setbacks
CTDVC UNSCHEDULED MAINTENANCE TASKS
| Task ID |
| TASK |
| Unit of Measure |
| Estimated QTY |
| 75 |
| Provide Parts and Materials |
| LS |
| 1 |
| 76 |
| Electrician Maintenance and Repair |
| HR |
| 76 |
| 77 |
| Plumbing Maintenance and Repair |
| HR |
| 40 |
| 78 |
| Locksmith / Door Maintenance and |
Repair
| HR |
| 48 |
| 79 |
| HVAC Maintenance and Repair |
| HR |
| 48 |
| 80 |
| General Maintenance Worker |
| HR |
| 80 |
| 81 |
| Generator Mechanic |
| HR |
| 8 |
| 82 |
| Audio Video Specialist |
| HR |
| 20 |
Laurance S. Rockefeller Preserve
DAILY SCHEDULED MAINTENANCE ACTIVITIES
NOTE: LSR WINTER ACCESS IS OVER SNOW
Task ID
TASK
Inspect fire alarm and security panels for faults Security and Alarm Panels
Daily in Summer
Task
ID
TASK
LOCATION
FREQUENCY
| 2 |
| Inspect ClimateMaster Heat Pump |
| Main Building |
| Daily in Summer |
Task ID
TASK
Maintain Composting Toilets & Plumbing
| Visual inspection of Composting Toilet (Building and Complete System) |
| Composting Toilets |
| Daily in Summer / Weekly in Winter |
Inspect all Plumbing Fixtures (All Buildings)
All Buildings
Daily in Summer
Task ID
TASK
Inspection and Minor Repair
Check building for any noticeable issues: Leaks, drips, unusual noises. Includes all rooms, attic/mechanical spaces, etc.
Entire Bldg: All rooms, crawlspace, mechanical spaces
Daily in Summer / Weekly in Winter
| Check all doors for proper operation of door hardware and locks |
| All Buildings |
| Daily in Summer Only |
Check building lighting (includes exit lighting)
All Buildings
Daily in Summer
| TASK |
| LOCATION |
| FREQUENCY |
Check Building Automation System
Check all system graphics and setpoints
Main Building
Daily Year Round
Check and verify all alarms
Verify building temperatures
Verify all component inputs and outputs
Troubleshoot any issues and adjust accordingly
Reload controllers, back programs up to flash, verify program operation as needed
Laurance S. Rockefeller Preserve
WEEKLY SCHEDULED MAINTENANCE ACTIVITIES
NOTE: LSR WINTER ACCESS IS OVER SNOW
Task ID
Physical inspection of all air handling equipment
Weekly, Summer Only
Visual inspection of all filters
Weekly, Summer Only
Inspect and top off fire cistern tank
Weekly, Summer Only
Inspect and tighten toilet seats/covers
| Composting Toilets |
| Weekly, Summer Only |
Physical inspection of Phelps Lake restroom (Summer)
| Phelps Lake Toilet |
| Weekly, Summer Only |
Inspect water tank and compost tee tanks
| Phelps Lake Toilet |
| Weekly, Summer Only |
Inspect PRV system: Batteries, panels, etc.
| Composting Toilets |
| Weekly, Summer Only |
Inspect Building Exterior, Check all doors for proper operation of door hardware and locks
Weekly, Year Round
Laurance S. Rockefeller Preserve MONTHLY PLUS SCHEDULED MAINTENANCE ACTIVITIES Task ID
TASK
Maintain Composting Toilets & Plumbing
Replace 2 compost tee pumps per year
Composting Toilets
Replace 1 composting toilet vent fan per year Composting Toilets
Removal of all compost tea Composting Toilets
Stir Compost
Remove Trash from Compost Tanks Composting Toilets
Add wood chips Composting Toilets
Inspection and Minor Repair
Replace broken toilet seats x 2
Repair/ replace broken soap dispensers x 2
Replace bulbs as needed – minimum 25 lamps per year
Replace ballasts as needed – 5 ballasts per year
Replace all air handler filters
Three times per year
Visual and thermal imaging inspection of all electrical distribution equipment
Inspection and Maintenance of light touch system
Inspection and Maintenance of Uninterrupted Power Supply System
Task ID
Spring Opening
Opening of all buildings to be done based on NPS schedule
Turning on water to buildings and ensure no leaks
Charge water line to fire cistern
Turn on water to compost toilet misters Composting Toilets
Install Photovoltaic System Batteries at Restrooms Composting Toilets
Turn on water to boot washing station
Turn on water to all faucets
Turn on water to employee restroom and janitors closet in main building
Fill water heaters
Turn on water to outside water fountain
Install all backflow prevention devices (backflow testing by NPS)
Seasonal startup of compost toilets & install tea pumps Composting Toilets
Opening valve to turn on waterfall
Opening dampers on HVAC air intake and exhaust
Removal of building shutters
Initial filling of water tank at Phelps Lake
| Install pumps and fans for compost toilets, verify proper operation |
| Composting Toilets |
Ensure Phelps Lake PRV is in summer mode and properly charging
Install pumps from water tank to compost toilet misters Composting Toilets
Task ID
Fall Closing
Closing of all buildings to be done based on NPS schedule
| 58 |
| Turn off and drain water from all buildings |
| All Buildings |
| Annually |
Antifreeze all drains
| Turn off water to all compost toilets, remove pumps and remove all compost tee |
| Composting Toilets |
Turn off power to all compost toilets
Remove batteries from photovoltaic system Composting Toilets
Turn off water to outside water fountain, drain
Drain water heaters, shut off power
Use air compressor to blow out all water lines
Turn of valve to shut down waterfall
Drain Lines to fire cisterns
Drain water tank at Phelps Lake, and remove all compost Tee Composting Toilets
Remove Mister pumps at Phelps Lake Restroom
Close dampers on HVAC air intake and exhaust
Replace all building shutters, all windows on main building
Final stirring and cleaning of compost toilet tanks
LSR UNSCHEDULED MAINTENANCE TASKS
Task ID
TASK
| Unit of Measure |
| Estimated QTY |
| 73 |
| Provide Parts and Materials |
| LS |
| 1 |
| 74 |
| Electrician Maintenance and Repair |
| HR |
| 28 |
| 75 |
| Plumbing Maintenance and Repair |
| HR |
| 20 |
| 76 |
| Locksmith / Door Maintenance and Repair |
| HR |
| 20 |
| 77 |
| HVAC Maintenance and Repair |
| HR |
| 28 |
General Labor
HR
Audio Video specialist
HR
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File details come from the government source that posted it. Updated .