Attachment F - Quality Assurance Surveillance Plan.docx

DOCX document 19 KB Posted

Attached to
B533--Potable Water Testing Federal contract opportunity
Solicitation number
36C25926Q0620
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19

About this file

This is a Quality Assurance Surveillance Plan (QASP) document that establishes the monitoring and evaluation methods for potable water testing services at the George E Wahlen Veterans Medical Center. The QASP defines five key performance areas: microbial testing, chemical testing, water quality testing, reporting, and compliance with legal and regulatory requirements. Performance standards include 100% compliance with testing schedules and regulatory requirements, 100% accuracy and completeness of all tests, 95% timeliness for report delivery, and 100% emergency retest response time. Surveillance methods include monthly random inspections of testing logs and reports, quarterly compliance audits, customer feedback collection from the Contracting Officer's Representative (COR), and periodic documentation reviews.

The plan designates clear responsibilities among three parties: the COR monitors contractor performance and serves as the primary point of contact; the contractor ensures all testing and reporting comply with the Statement of Work and regulatory requirements while providing necessary materials and equipment; and the Quality Assurance Evaluator conducts random inspections, compliance audits, and compiles performance data. The contractor must submit detailed testing results and reports to the COR within specified timeframes and to appropriate state authorities as required. If performance standards are not met, the process includes notification, submission of a corrective action plan, re-inspection, and formal performance meetings if deficiencies persist. The QASP requires approval signatures from the Contracting Officer, COR, and Quality Assurance Evaluator.

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36C25926Q0620 0001.docx DOCX document
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852.219-75 VA Notice of Limitations on Subcontracting.docx DOCX document
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Text version

Quality Assurance Surveillance Plan (QASP) Purpose The purpose of this Quality Assurance Surveillance Plan (QASP) is to define the methods and standards used to monitor and evaluate the contractor's performance in accomplishing the requirements specified in the Statement of Work (SOW) for Potable Water Testing at the Salt Lake City VA Medical Center.

Performance Objectives The performance objectives are designed to ensure that the services provided meet the required standards for quality, timeliness, and compliance with all federal, state, and local regulations. The key performance areas include:

1. Microbial Testing

2. Chemical Testing

3. Water Quality Testing

4. Reporting

5. Compliance with Legal and Regulatory Requirements Performance Requirements Summary

Performance Objective
Performance Standard
Acceptable Quality Levels (AQL)
Surveillance Method
Compliance with schedule
Samples collected & tested as per schedule
100%
Review of testing logs
Accuracy and completeness of testing
All tests conducted accurately and completely as per standards
100%
Random sample testing
Compliance with regulatory requirements
Adherence to all legal and regulatory requirements
100%
Review of compliance records
Timeliness of reports
Reports provided within specified timeframes
95%
Timeliness review
Clarity and accuracy of reports
Reports are accurate and clear
90%
Periodic Surveillance
Emergency retest response time
Samples retested within specified time
100%
Review of emergency test logs

Methods of Quality Assurance

1. Random Inspection: Monthly random inspection of testing logs and reports to ensure compliance with standards and schedule.

2. Customer Feedback: Collection and review of feedback from the Contracting Officer’s Representative (COR) to gauge satisfaction with services provided.

3. Compliance Audits: Quarterly audits of compliance with federal, state, and local regulations.

4. Performance Reporting: Performance meetings with the contractor to discuss performance, identify any issues, and implement corrective actions.

5. Documentation Review: Thorough review of all documentation and reports provided by the contractor for accuracy and completeness.

6. Samples Collection Times: All Samples shall be within their holding times and holding temperatures to avoid retesting.

Responsibilities

· Contracting Officer’s Representative (COR): The COR will monitor the contractor’s performance through random inspections, audits, and review of reports. The COR will also act as the primary point of contact for the contractor.

· Contractor: The contractor will ensure all testing and reporting is carried out as per the SOW, maintain compliance with all regulatory requirements, and provide the necessary materials and equipment.

· Quality Assurance Evaluator (QAE): The QAE will conduct the random inspections and compliance audits, compile performance data, and report findings to the COR.

Reporting The contractor is responsible for providing detailed reports on the testing results and any issues encountered. These reports must be submitted to the COR within the specified time frames. The contractor must also submit results to the appropriate state authorities as required.

Corrective Actions If performance standards are not met, the following actions will be taken:

1. Notification: The contractor will be notified of the deficiencies.

2. Action Plan: The contractor will be required to submit a plan to correct the deficiencies within a specified time frame.

3. Re-inspection: Follow-up inspections will be conducted to ensure corrective actions have been implemented.

4. Performance Meetings: If deficiencies continue, formal meetings will be held to discuss and resolve the issues.

Approval The QASP is approved by the Contracting Officer and the COR. It will be reviewed and updated as necessary to ensure it remains relevant and effective.

Approved by:

Contracting Officer:

Contracting Officer Representative:

Quality Assurance Evaluator:

File details come from the government source that posted it. Updated .