Attachment 8 Houston Customer Past Performance Satisfaction Survey.docx

DOCX document 25 KB Posted

Attached to
Houston ARTCC, Chiller Replacement Federal contract opportunity
Solicitation number
697DCK-22-R-00401
Issued by
Department of Transportation Federal Aviation Administration Southwestern Region

About this file

This document contains a past performance survey and details of a federal contract opportunity for chiller replacement services. The Federal Aviation Administration is seeking proposals from small businesses to replace two chillers and potentially two additional chillers at its Air Route Traffic Control Center in Houston, Texas. The NAICS code for this project is 238220 for plumbing, heating, and air conditioning contractors. The estimated value is between $850,000 and $1,300,000. Interested parties must RSVP by August 10th for a site visit and have any questions submitted by August 17th. Offers are due by August 29th. The past performance survey included is to collect feedback on contractors' previous work for use in evaluating bidders. Relevant details include services required, response dates, award dates, pricing terms, small business set aside, federal agencies involved, and incumbent evaluation.

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Other files for this federal contract opportunity

Other files attached to Houston ARTCC, Chiller Replacement, newest first.
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697DCK-22-R-00401 AMD 2 8 22 22.pdf PDF
FAA Response to Questions 8 22 22.docx DOCX document
697DCK-22-R-00401 amd 1.pdf PDF
ZHU Chiller Pre-Bid Site Visit Amendment 1 8 17 22.pdf PDF
Attachment 7 Davis Bacon Wage Determination TX20220253 7 8 22.pdf PDF
Attachment 4 LOTO_Guidelines.doc DOC document
Attachment 1 SPECIFICATION_ZHU CHILLER 400 AND 500 REPLACEMENT.pdf PDF
Attachment 3 SOP HAZARDOUS ENERGY.doc DOC document
Attachment 6 FAA-C-1217H.pdf PDF
Attachment 2 ZHU CHILR Drawing Portfolio.pdf PDF
Cover memo ZHU Chiller 7 28 22 (002).pdf PDF
Attachment 5 FAA-STD-019e.pdf PDF
697DCK-22-R-00401 final 7 28.pdf PDF
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Text version

ATTACHMENT 8

CUSTOMER PAST PERFORMANCE SATISFACTION SURVEY

FEDERAL AVIATION ADMINISTRATION

Houston ARTCC – Chiller Replacement

The Federal Aviation Administration (FAA) is pursuing a firm for the replacement of two (2) chillers at the Houston Air Route Traffic Control Center (ARTCC) located in Houston, Texas. As part of the contracting process, we are collecting past performance information on firms and their key personnel. This information will be used to assist the FAA in the selection of a firm to complete the project. You have been listed as a past performance reference. Please fill out the survey below and expand on any areas that will assist in evaluating the past performance of the contractor.

RATER’S NAME & TITLE/POSITION

RATING ORGANIZATION / AGENCY

TEL NO.

FAX :

E-MAIL:

CONTRACTOR’S NAME & ADDRESS

TITLE OR DESCRIPTION OF REQUIREMENT:

CONTRACT NUMBER:

CONTRACT VALUE (INCLUDING OPTIONS):

CONTRACT TYPE:
|_| FIXED PRICE|_| COST + FEE
|_| COMPETITIVE|_| NON-COMPETITIVE

|_| SET-ASIDE

|_| SEALED BID |_| NEGOTIATED

|_| SEALED BID |_| NEGOTIATED

CONTRACT AWARD & COMPLETION DATE:

On your project, rate the firm in the following areas as follows:

1=Excellent 2=Good 3=Satisfactory 4=Poor

Satisfaction

N/A

1.
Communicated effectively with all parties
1
2
3
4

N/A

2.
Displayed Flexibility in Responding to Your Needs
1
2
3
4

N/A

3.
Displayed Timely Initiative in Problem Solving
1
2
3
4

N/A

4.
Completed Your Project Milestones on Time
1
2
3
4

N/A

5.
Submitted All Required Documentation in a Timely Manner
1
2
3
4

N/A

6.
Managed the Project Effectively (including adequate Cost Controls)
1
2
3
4

N/A

7.
Managed their Work Force Effectively (including Subcontractors)
1
2
3
4

N/A

8.
Rate the contractors quality of work; i.e., professionalism
1
2
3
4

N/A

9.
Rate contractor’s technical expertise on this project
1
2
3
4

N/A

10.
Adhered to all safety standards and/or requirements
1
2
3
4

N/A

11.
Contractor utilized problem solving skills effectively when problems arose during project
1
2
3
4

N/A

12.
Your OVERALL Level of Customer Satisfaction
1
2
3
4

N/A

13.
Was payment withheld or liquidated damages assessed? (If yes, please describe below).

Yes......No......N/A

14.
Would you work with this firm again?
Yes…..No…..

COMMENTS:

FOR OFFICIAL USE ONLY - SOURCE SELECTION SENSITIVE WHEN COMPLETED

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