Attachment 5_Past Performance.docx

DOCX document 39 KB Posted

Attached to
Aerial Supervision Module (ASM)-Leadplanes
Solicitation number
1202SA23R9101
Issued by

About this file

This document includes a past performance questionnaire and details of a solicitation for aerial supervision module aircraft services. The Forest Service is seeking to award a firm fixed price contract for manufacturer built, dual-engine, turbine-powered aircraft to be made available for exclusive government use 365 days per year for resource management, passenger and cargo transportation, law enforcement, pilot training, and administrative activities. Interested parties must submit a notice of intent by May 23, 2023, and direct any questions through a Microsoft form. A pre-proposal conference will be held virtually using Teams, with attendees providing contact information to receive the link. The past performance questionnaire requests information on prior contract experience for a client reference, and uses a rating system of exceptional, very good, satisfactory, marginal, and unsatisfactory to evaluate quality, schedule, customer satisfaction, management, and other performance elements.

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ATTACHMENT 5 – PAST PERFORMANCE QUESTIONNAIRE – Non USFS Performance

PAST PERFORMANCE QUESTIONNAIRE

Your assistance is requested in support of a source selection for 1202SA23R9101 Aerial Supervision Module (ASM) Aircraft Services Response Date: TBD Please complete this Questionnaire and email to: amelia.velasco@usda.gov

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information
Firm Name:CAGE Code:

Address:

DUNs Number:

Phone Number: Email Address: Point of Contact:

Contact Phone Number:

2. Work Performed as:

Prime Contractor

Sub Contractor

Joint Venture

Other (Explain)

Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify): Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable): Explain Differences:

4. Project Description:
Complexity of WorkHighMedRoutine

How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name: Title:

Phone Number: Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE OR HIGHLIGHT THE ADJECTIVE RATING WHICH BEST REFLECTS YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

QUALITY

a) Quality of preparation efforts
E
VG
S
M
U
N
b) Ability to meet quality standards specified for technical
E
VG
S
M
U
N
c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance
E
VG
S
M
U
N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E

VG

S

M

U

N

SCHEDULE/TIMELINESS OF PERFORMANCE

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please

E

VG

S

M

U

N

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract
E
VG
S
M
U
N

CUSTOMER SATISFACTION

a) To what extent were the end users satisfied with the project?
E
VG
S
M
U
N

b) Reasonableness and cooperativeness in regard to working with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)

E

VG

S

M

U

N

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?
E
VG
S
M
U
N
d) Overall customer satisfaction
E
VG
S
M
U
N

MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials,
E
VG
S
M
U
N
b) Ability to hire, apply, and retain a qualified workforce to this
E
VG
S
M
U
N
c) Knowledge/expertise demonstrated by contractor personnel
E
VG
S
M
U
N
d) Utilization of Small Business concerns
E
VG
S
M
U
N
e) Ability to simultaneously manage multiple projects with multiple disciplines
E
VG
S
M
U
N
f) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes
EVGSMUN
g) Effectiveness of overall management (including ability to effectively lead, manage and control the program)
EVGSMUN

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

CODEDEFINITION
PERFORMANCE LEVEL
E
EXCEPTIONAL
Performance meets contractual requirements and exceeds many to the reviewer’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
V
VERY GOOD
Performance meets contractual requirements and exceeds some to the reviewer’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
S
SATISFACTORY
Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
M
MARGINAL
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.
U
UNSATISFACTORY
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
N
NOT APPLICABLE
Unable to provide a score. Performance in this area not applicable to effort assessed.

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