ATTACHMENT-2 QUALITY ASSURANCE SURVEILLANCE PLAN.pdf

QUALITY ASSURANCE SURVEILLANCE PLAN

C.3.2 SURVEILLANCE PLAN. All work and services performed as included in the Statement of

Work for this contract shall be done in accordance with proper collection, shredding and recycling procedures under the terms of this contract. All contractor provided work and services shall be subject to Government inspection and approval, with up to one-hundred (100) percent sampling for each requirement at the option of the Government. The acceptable quality level (AQL) of these specifications and requirements is one-hundred (100) percent.

SURVEILLANCE ACTIVITY CHECKLIST

Safety and Reports

The following checklist is for items which do not require 100% sampling. The items contained on the Checklist and the frequencies of inspections are as follows:

REQUIREMENT FREQUENCY AQL

Safe Operating Practices As Required 0 Defects

Reports As Required 2 days 0 Defects

C.3.2.1 Monetary Adjustments for Inadequate Performance. Nonperformance or failure to satisfactorily accomplish work in accordance with the provisions of this contract, due to the fault of the contractor, shall constitute a deficiency under this contract. All work will be regularly inspected by the COR, and deficiencies will be reported in writing to the contractor. If deficiencies are not corrected in a satisfactory and timely manner monetary deductions will be made on invoices submitted by the contractor. For all fixed-price work, Schedule B, Supplies and Services, monetary deductions will be made from the line items on the applicable monthly invoice(s) for the services, and if necessary, on succeeding monthly invoices. For all on-call work, monetary deductions may be made on the invoice(s) for that work.

C.3.2.1.1 Service Deficiencies: Failure to perform the required services on the days indicated will constitute a deficiency and a QDR will be issued by the COR. The contractor shall take corrective action and correct any deficiencies promptly after notification from the COR. The

Contractor shall be required to provide the QDR (fax copy or hand carry copy) to the COR indicating how the discrepancy occurred, how the discrepancy was corrected and how the

Contractor plan to keep the discrepancy from happening in the future. Deductions from the appropriate monthly invoices for deficiencies will be made as follows:

C.3.2.1.1.1 Failure to collect, empty and return all collection containers by 1530 hours on the date scheduled may result in a 10 percent deduction of the daily price for each day of nonperformance.

C.3.2.1.1.2 Failure to pick up spillage in the vicinity of the shred site may result in a 10 percent deduction.

C.3.2.1.2 Equipment Deficiencies

C.3.2.1.2.2 Government provided collection containers shall be in serviceable condition. The

Contractor shall notify the Government of containers deemed unserviceable.

C.3.2.1.3 The COR is delegated the authority to make determinations as to the existence of a deficiency in performance, and the timeliness to correct a deficiency. The KO will be provided copies of all deficiency notices issued by the COR.

C.3.2.1.4 If the contractor does not comply with all provisions specified herein, the Government reserves the right to correct the deficiency and charge the contractor for all costs incurred.