Attachment 1 - User Counts Summary

This document is a supporting exhibit for the Computerized Maintenance Management System (CMMS) implementation project for Hawaii's Department of Accounting and General Services (DAGS), Capital Surveys Division (CSD). The attachment details user count requirements that will inform system capacity planning and licensing needs across the three-phase implementation approach. The user count data serves as a foundational specification for the CMMS solution, establishing baseline metrics for system scalability and resource allocation throughout the portfolio deployment. The contract encompasses a thirty-month initial term with optional extensions of up to five additional twelve-month periods, necessitating clear understanding of current and projected user volumes to ensure adequate system performance and licensing coverage throughout the contract duration and potential renewal periods.

The user count specification directly impacts pricing structure, licensing costs, and system configuration requirements for bidders developing proposals. This document establishes the quantitative baseline against which vendors will design their solutions and cost estimates, including per-user licensing fees, concurrent user capacity, and infrastructure requirements. Understanding the user count distribution across DAGS/CSD facilities is essential for bidders to accurately scope technical resources, support staffing, and training requirements necessary to support the three-phase rollout and ongoing system administration throughout the contract term.