Attachment 05 Accessing PennDOT iPad Applications for Business Partners.pdf

PDF 948 KB Posted

Attached to
7840610000, Maintenance, SCM Bucks
Solicitation number
6100066473
Issued by
Montgomery County, Pennsylvania

About this file

This attachment is a procedural guide issued by the Pennsylvania Department of Transportation (PennDOT) for contractors and business partners regarding access to mobile and web-based applications, specifically the M-609 app and associated Web Portal. The document outlines the implementation of a new Enterprise Application Security Solution (ESEC) login system for business partners seeking to access PennDOT's digital platforms. The guide details a three-step registration process: organizations must first register as a business partner entity by providing Federal Employer Identification Number (FEIN), legal address, and contact information; second, organizations must designate at least one delegate administrator user to manage other users; and third, general users within the organization register for individual access. All M-609 apps downloaded before August 15, 2022 require updating from the Apple App store, and users with existing c-usernames must register for new b-usernames through the ESEC system.

The registration process for business partners, delegate administrators, and general users follows standardized procedures with approval timelines of approximately two days. Applicants complete user profile information, security questions, and must agree to a Data Release Agreement before submission. Upon approval, users receive a confirmation email with their User ID followed by a second email containing a temporary password that expires after 24 hours and must be changed upon first login. Users unable to activate within 24 hours can request new temporary passwords through the "Forgot your Password" function or contact the PennDOT Service Help Desk. Contract users with existing c-usernames must list their credentials in the justification block during registration, and all b-usernames must be entered into PennDOT's RoSA system by PennDOT personnel following ESEC approval.

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PennDOT Contractors/Business Partners Using the Mobile M-609 app and Web Portal

The current Mobile M-609 app and Web Portal is available in the Apple App store for download that will include the implementation of a new Business Partner (BP) log-in entitled Enterprise Application Security Solution (ESEC).

Attachment entitled “Business Partner Registration jun22” provides additional information and a series of screen shots you will see throughout the registration process.

To acquire or retain access to the current release of the Mobile M-609 app and Web Portal, register now with the following steps and links:

Step One

• Register your organization – starts on page 3 of attachment

• Business partner registration:

https://idservices.penndot.gov/iam/im/BusinessPartnersPub/pd/index.jsp?task.tag=PDUserSelf RegistrationBOMOMobile&application=PD-BOMOMobile&flag=false

Step Two

• Register a delegate user for your organization – starts on page 12 of attachment

• Business partner delegate/admin user registration:

https://idservices.penndot.gov/iam/im/BusinessPartners/pd/index.jsp?task.tag=PDSendInviteB OMOMobile&application=PD-BOMOMobile&flag=false

• More than one user can be designated as a delegate/admin user

• Delegate/admin user manages the general users of the organization

Step Three

• Register general users of the organization - starts on page 21 of attachment

• Business partner general user registration:

https://idservices.penndot.gov/iam/im/BusinessPartners/pd/index.jsp?task.tag=PDRequestBPA ccessBOMOMobile&application=PD-BOMOMobile&flag=false

Contract users that have a current c-username need to list it in the justification block during registration. All b-usernames also need entered in RoSA by PennDOT after receiving ESEC approval.

Note: M-609 apps downloaded before August 15, 2022 need updated by installing the M-609 app listed in the Apple App store. Any new users or users with c-usernames need to register for a new b-username using the steps above.

https://idservices.penndot.gov/iam/im/BusinessPartnersPub/pd/index.jsp?task.tag=PDUserSelfRegistrationBOMOMobile&application=PD-BOMOMobile&flag=false https://idservices.penndot.gov/iam/im/BusinessPartnersPub/pd/index.jsp?task.tag=PDUserSelfRegistrationBOMOMobile&application=PD-BOMOMobile&flag=false https://idservices.penndot.gov/iam/im/BusinessPartners/pd/index.jsp?task.tag=PDSendInviteBOMOMobile&application=PD-BOMOMobile&flag=false https://idservices.penndot.gov/iam/im/BusinessPartners/pd/index.jsp?task.tag=PDSendInviteBOMOMobile&application=PD-BOMOMobile&flag=false https://idservices.penndot.gov/iam/im/BusinessPartners/pd/index.jsp?task.tag=PDRequestBPAccessBOMOMobile&application=PD-BOMOMobile&flag=false https://idservices.penndot.gov/iam/im/BusinessPartners/pd/index.jsp?task.tag=PDRequestBPAccessBOMOMobile&application=PD-BOMOMobile&flag=false

Enterprise Application Security Solution (ESEC)

AUTHENTICATION ROLES

Business Partner General User External third-party users accessing Commonwealth applications on behalf of their organizations.

Business Partner Delegated Administrator Business Partner who manage users in their organization.

Business Partner Organization An external entity that has a relationship with the Commonwealth

PennDOT Administrator Internal Commonwealth users who are responsible for maintaining the Business Partner access. Approves BPs & Delegate Admins.

PennDOT ADMINISTRATORS BUSINESS PARTNERS

1.

2.

3.

Business Partner Registration Process

Registration

Business Partner Registration Process

Step One

• Register your organization – starts on slide 4

Step Two

• Register a delegate user for your organization – starts on slide 12

• More than one user can be designated as a delegate user

• Delegate user manages the general users of the organization

Step Three

• Register general users of the organization - starts on slide 21

Business Partner Account Registration Account Registration begins by clicking the link for Business Partner registration.

Before and after the mobile app update by direct URL link :

https://idservices.penndot.gov/iam/im/Busine ssPartnersPub/pd/index.jsp?task.tag=PDUserS elfRegistrationBOMOMobile&application=PD- BOMOMobile&flag=false or

After the mobile app update and updating their iPad M-609 version by using:

Business Partner Helpful Links on the M-609 login screen - account registration https://idservices.penndot.gov/iam/im/BusinessPartnersPub/pd/index.jsp?task.tag=PDUserSelfRegistrationBOMOMobile&application=PD-BOMOMobile&flag=false

1. User completes the required fields:

• Organization Name

• Federal Employer Identification

Number (FEIN)

• Organization City

• Organization Zip Code

If user clicks Next to proceed, the system will systematically determine if an account already exist. If it exist, they will need to login. If the account doesn’t exist an alert displays with the action to take.

2. User completes the Legal Address required fields:

• Country

• Street Address 1

• City

• Zip Code / Postal Code

• State / Province

3. User completes the Contact Person

Information required fields:

• First Name

• Last Name

• Email Address

• Primary Phone

4. User completes the Brief Explanation required fields:

• Brief Explanation

5. Next displays the Data Release Agreement screen

6. User must agree to the Data Release

Agreement and add the Full Name.

7. Finish submits the Business Partner account registration.

Note: The approval process may take a couple of days, it depends on the time the approver takes to accept or reject the request

This email serves as confirmation that the request has been submitted successfully and is under review with the approver

Business Partner Account Registration

8. User receives registration submittal confirmation email.

9. Email is sent to the Business Partner with confirmation of the registration results.

This email serves as confirmation that the self-registration request has been approved

Business Partner Delegate Admin Registration Process

Delegate Admin Registration

Request Business Partner Delegate Admin Role

1. User Account Registration begins by clicking the link

Before and after the mobile app update by direct URL link :

https://idservices.penndot.gov/iam/im/Busine ssPartners/pd/index.jsp?task.tag=PDSendInvite BOMOMobile&application=PD- BOMOMobile&flag=false or

After the mobile app update and updating their iPad M-609 version by using:

Business Partner Helpful Links on the M-609 https://idservices.penndot.gov/iam/im/BusinessPartners/pd/index.jsp?task.tag=PDSendInviteBOMOMobile&application=PD-BOMOMobile&flag=false

2. User Clicks Request Access button from the home screen and completes the necessary fields for the approved organization.

3. User completes the following sections under the User Profile Information tab:

• User Profile Information

• Security Questions

• User Release Agreement

4. User clicks Next to move to the Access Selection tab

5. Under the Organization Role, the individual must select, I want to request as a Delegated Admin to manage users in my organization

6. User will then Select a Role dropdown, pick M609 Mobile/Web User

7. User clicks on Finish

Note: The approval process may take a couple of days, it depends on the time the approver takes to accept or reject the request

This email serves as confirmation that the request has been submitted successfully and is under review with the approver

8. User receives registration submittal confirmation email.

Business Partner Delegate Admin

9. Email is sent to the Business

Partner Delegate Admin with confirmation of the registration results.

This email serves as a confirmation that the self-registration request has been approved. This email contains the User ID

Business Partner Delegate Admin has been approved. This email contains the User ID

10. User will receive a second email with temporary password that will need to be changed before access the Mobile app via the Identity Portal

Temporary Password Guidelines:

• Temporary password expires after 24hrs

• If no action is taken by that time, the user will need to request a new temporary password through the Forgot your Password? link or call the PennDOT Service Help Desk

• Upon entering the temporary password on the next login, the user will be prompted to set a permanent password

Business Partner General User

General User Registration

Request General User Registration

1. Completes the Account Registration by clicking the link

Before and after the mobile app update by direct URL link :

https://idservices.penndot.gov/iam/im/Busine ssPartners/pd/index.jsp?task.tag=PDRequestB PAccessBOMOMobile&application=PD- BOMOMobile&flag=false or

After the mobile app update and updating their iPad M-609 version by using:

Business Partner Helpful Links on the M-609 https://idservices.penndot.gov/iam/im/BusinessPartners/pd/index.jsp?task.tag=PDRequestBPAccessBOMOMobile&application=PD-BOMOMobile&flag=false

2. User Clicks Request Access button from the home screen and completes the necessary fields for the approved organization.

3. User completes the following sections under the User Profile Information tab:

• User Profile Information

• Security Questions

• User Release Agreement

4. User clicks Next to move to the Access Selection tab

5. Under the Organization Role, the individual must select, I want to request access for myself.

6. User will then Select a Role dropdown, pick M609 Mobile/Web User

7. User clicks on Finish

8. User receives registration submittal confirmation email.

This email serves as confirmation that the request has been submitted successfully and is under review with the approver

General User

9. Email is sent to the user and Business

Partner Delegate Admin with confirmation of the registration results.

has been approved. This email contains the User ID

General User has been approved. This email contains the User ID

10. User will receive a second email with temporary password that will need to be changed before accessing the Mobile app via the Identity Portal

Temporary Password Guidelines:

• Temporary password expires after 24hrs

• If no action is taken by that time, the user will need to request a new temporary password through the Forgot your Password? link or call the PennDOT Service Help Desk

• Upon entering the temporary password on the next login, the user will be prompted to set a permanent password

File details come from the government source that posted it. Updated .