Appendix 6 - Test_Procedures_Template.xlsx

This solicitation requests quotations for a software as a service solution with out-of-the-box capabilities for a customer support community system. The National Archives and Records Administration seeks a cloud-based platform to support its History Hub, enabling online collaboration, knowledge sharing and customer service. The contract would include a one-year base period and four one-year options. Quotations are due by April 27th, 2022 and the government will evaluate submissions based on price and technical factors. Offerors must complete representations in the System for Award Management and submit any exceptions to terms with justification and cost impact.