Appendix 14 - Revision 1.pdf

System Interface Requirements

Appendix #:

Subject:

Functional Requirements: System Interface Requirements

Appendix 14 - System Interface Requirements Revision 1 Page 1 of 32

1. Overview

2. Interface Types

3. Existing Interfaces/Integrations/Extracts/System Capability

4. Potential Interfaces/Integrations/Extracts/System Capability

See Appendix 15 for a complete list of all abbreviations and acronyms.

Appendix 14 - System Interface Requirements Revision 1 Page 2 of 32

1. Overview

Interface and integration requirements include, but are not limited to:

1. External business partners

2. State agencies

3. Federal agencies

4. Internal SCDMV systems During the Modernized System detailed design, the selected Contractor and SCDMV shall finalize all interface related items including:

Interfaces and Extracts – The selected Contractor shall develop an Interface Façade for interface and extract processing. This façade shall allow non-SCDMV systems to access information without directly accessing the Modernized System internal database. Non- SCDMV systems shall use this same façade to interface with the Modernized System.

Integrations – The selected Contractor shall develop software that will allow external systems to directly share information with the Modernized System.

System Capabilities—The selected Contractor shall recommend whether existing interfaces and extracts should remain as they are today or potentially become display screens or reports in the Modernized System.

Appendix 14 - System Interface Requirements Revision 1 Page 3 of 32

2. Interface Types

Interfaces are categorized into the following categories:

1. Interface – An interface is where information is passed to and/or from the Modernized System. For example, the conviction information received by the System to process driver compliance functions.

2. Integration – An integration point is where the Modernized System shall actively interact with another system to complete a transaction. An example is the SSN check with SSOLV system for driver’s license or identification card issuance/renewal.

3. Extract – An extract is where the Modernized System sends reference information to another system or party.

4. System Capability – The System User Interface capability is functionality in the Modernized System that shall display information and potentially replace an interface, extract, or report.

Appendix 14 - System Interface Requirements Revision 1 Page 4 of 32

3. Existing Interfaces/Integrations/Extracts/System Capability

The following table lists the existing interfaces, integrations, extracts, and potential System capabilities by Business Area. The list is complete as of the release of this RFP but may not be all-inclusive and will need to be reviewed with the Contractor after the contract award for any inclusions or exclusions. The Contractor acknowledges that any current vendor identified in this contract may be replaced through a subsequent solicitation process. The Contractor shall be required to fully cooperate and interface with any successor vendor to ensure a seamless transition of services, including but not limited to sharing relevant information, coordinating workflows, and facilitating knowledge transfer as directed by SCDMV.

The following Business Area values are used in the interface tables:

1. Business Licensing

2. Common

3. Driver Compliance

4. Driver Services

5. Vehicle Services

6. Motor Carrier

7. Finance

8. Auditing

9. Fraud and Investigation The following Internal/External values are used in the interface tables:

1. Association – an interface to a system external to the SCDMV and provided by or used by a commercial entity.

2. External Commercial – an interface to a system external to the SCDMV and provided by a commercial entity.

3. External Federal – an interface to a system external to the SCDMV and provided by the Federal government.

4. External Municipal – an interface to a system external to the SCDMV and provided by or used by a municipal government.

5. External State – an interface to a system external to the SCDMV and provided by or used by the State.

6. Internal SCDMV – an interface to a system internal to the SCDMV and provided by or used by the SCDMV.

7. Internal State – an interface to a system internal to the SCDMV and used by the State.

8. Other – an interface to a system that does not cleanly fall into one of the Internal/External classifications.

Appendix 14 - System Interface Requirements Revision 1 Page 5 of 32

Table 1. Existing Interfaces/Integrations/Extracts/System Capabilities

Interface Name RFP Description Business Area Internal/ External

AAMVA: PDPS (Problem Driver Pointer System) - Pointer Inquiry

AAMVA Problem Driver Pointer System sends the data from the SCDMV to the requesting jurisdiction.

Driver Services;

Driver Compliance

External Federal

AAMVA: PDPS (Problem Driver Pointer System) - Pointer Inquiry

AAMVA Problem Driver Pointer System sends data to SCDMV for their requested real-time search results for their pointer inquiry.

Driver Services;

Driver Compliance

External Federal

AAMVA: PDPS (Problem Driver Pointer System) - Data Push to Index

AAMVA Problem Driver Pointer System is used to report issues with drivers to jurisdictions. This interface will update and delete the pointers.

Driver Services;

Driver Compliance

External Federal

AAMVA: PDPS - Data Pull from Jurisdiction

AAMVA Problem Driver Pointer System provides queries to pointer index for other state driver records via the pointer index and directly to other jurisdictions for details.

Driver Services;

Driver Compliance

External Federal

AAMVA: PDPS (Problem Driver Pointer System) - Data Response to another Jurisdiction

AAMVA Problem Driver Pointer System interface completes requests for jurisdictions are fulfilled, such as, Status Inquiry, Driver History, DLN Survey.

Driver Services;

Driver Compliance

External Federal

AAMVA: SPEXS (State Pointer Exchange Services) - Pointer Inquiry

AAMVA State Pointer Exchange Service (SPEXS) interface provides a Master Pointer Record (MPR) for each driver of their driver history, identification information, license information, and a history of convictions and withdrawals.

Driver Services;

Driver Compliance

External Federal

AAMVA: SPEXS (State Pointer Exchange Services) - Push Data to Index

AAMVA State Point Exchange Service (SPEXS) interface to create the pointer record and sends conviction information from the SCDMV to the driver's home jurisdiction through AAMVA to be posted on the driver's records.

Driver Services;

Driver Compliance

External Federal

AAMVA: SPEXS (State Pointer Exchange Services) - Push Data to Index

AAMVA State Point Exchange Service (SPEXS) interface to change home state of record.

The driver pointer record is changed to SC, if another jurisdiction or other jurisdiction may change from SC to their jurisdiction.

Driver Services;

Driver Compliance

External Federal

Appendix 14 - System Interface Requirements Revision 1 Page 6 of 32

AAMVA: SPEXS (State Pointer Exchange Services) - CD31 Verification

AAMVA State Pointer Exchange Service (SPEXS) interface that provides annual verification of CDL driver records.

Driver Services;

Driver Compliance

External Federal

AAMVA: SPEXS (State Pointer Exchange Services) - Data Response to Other Jurisdiction

AAMVA State Pointer Exchange Service (SPEXS) real-time interface to respond to other jurisdiction queries for driver status inquiry and full driver history.

Driver Services

External Federal

AAMVA: DLDV (Driver's License Data Verification)

AAMVA's Driver's License Data Verification (DLDV) Service provides commercial and government entities with the real-time capability to verify DL/ID information with the data from SCDMV.

Driver Services

External Federal

AAMVA: SSOLV (Social Security Online Verification)

AAMVA Social Security On-Line Verification provides a Social Security Number (SSN) batch verification service to the SCDMV when an applicant applies for a driver's license, permit, or ID Card.

Driver Services

External Federal

AAMVA: CSTIMS

(Commercial Skills Test Information Management System)

The Commercial Skills Test Information Management System (CSTIMS) is an internet-based tool that provides SCDMV branch and third-party examiners a consistent way to track the scheduling and entry of test results for commercial driving skills tests. Currently this is used only as a web query.

Driver Services

External Federal

AAMVA: DACH (Drug and Alcohol Clearinghouse)

Drug and Alcohol Clearing House (DACH) is an online database that gives employers and government agencies real-time access to information about CDL driver drug and alcohol program violations.

Driver Services

External Federal

AAMVA: Registry of Medical Examiners

Electronically transmit Medical Certificate data and enables SCDMV to track, verify and manage medical certification status of CDL holders in compliance with FMCSA regulations.

Driver Services

External Federal

SC Election Commission

- Motor Voter

Motor voter information captured during driver licensing transaction is sent to SC Election Commission.

Driver Services

State

Appendix 14 - System Interface Requirements Revision 1 Page 7 of 32

SC Election Commission

- Address Changes

All address changes are sent to SC election commission to reflect the correct address for the customer.

Driver Services

External State

SC Election Commission

- Non-Citizen Drivers

The non-citizen driver data is sent to SC election commission.

Driver Services

External State

SC Election Commission

- Jury File

The data on customers who are qualified to serve as jury is sent to SC election commission. Monthly file is for the customers who qualify that month, and a full extract is send in September.

Driver Services

External State

SC Election Commission

- Customer Demographic Data - Weekly

Customer demographic data sent to SC election commission.

Common External State

SC Election Commission

- Missing Signatures

SC Election Commission pushes a file that has an identifier. SCDMV picks the same file and looks for signatures for those identifiers and sends back a list of identifiers in one file and a zipped file with a list of JPEG signatures.

Common External State

SC Election Commission

- Surrendered Driver Licenses

SCDMV sends surrendered DL data to the SC Election Commission.

Common External State

SCUTTIES (South Carolina Unified Traffic Ticket Interface Exchange System) - General Court System

Most traffic related tickets are received through the SCUTTIES system.

Driver Services

Other

Circuit Court Administrative flag information is sent from the Circuit Courts to notify SC DMV of court appeals / hearing dispositions.

Driver Compliance

External State

Electronic Court Interface - Criminal Violent Offender Records

The court system sends criminal violent offender records to SCDMV, such as the disposition files (i.e. placement and release of restrictions).

Driver Compliance

Internal State

FRS (Facial Recognition System)

A file with all commercial, non-commercial licenses, ID cards and permits is sent to a third-party facial recognition software (Dataworks). The software will send the matched and unmatched information back.

Driver Services

Internal

SCDMV

Appendix 14 - System Interface Requirements Revision 1 Page 8 of 32

Citation Accountability Interface (Requests, Recalls, Inventory Management)

The interface between South Carolina Department of Public Safety (SCDPS) / South Carolina Law Enforcement Division (SLED)and the inventory management system to manage the inventory and ordering of paper citation forms from the vendor. The request includes recalls due to Legislative changes in citation language and voided citations. Also, includes automatic notification on any unaccounted paper citations.

Driver Compliance

External State

USPS Address Validation Software

The USPS Address Validation software will validate and standardize the customer's physical address as per the US Postal Service address format. Currently this is an API subscription service using Precisely (formerly Pitney Bowes).

Common External Commercial

SLED (South Carolina Law Enforcement) Officers - Driver Information

South Carolina Law Enforcement Officers is sent the driver information, such as licenses and photos.

Driver Compliance

Internal State

Public Safety Data Link Interface System

The Public Safety Data Link Interface System provides a means by which various law enforcement agencies can make inquiries against the SCDMV database.

Driver Services;

Driver Compliance;

Vehicle Services

External State

Driver Licensing Central Print Facility (CBN)

SCDMV Driver Licensing Module sends credential data to the Central License Print Facility both in a batch mode and web requests for some specific credentials.

Driver Services

Internal

SCDMV

Card Production Vendor (CBN) - Send Data for Card Production (SIMS)

The verified ADF (Applicant Data Folio) transaction is sent to the Driver License Production Vendor through a web service.

The vendors print and mail the actual cards and send a print information file for all printed transactions back to the SCDMV.

Driver Services

Internal

SCDMV

Card Production Vendor

- Receive Status from Card Production

The Card Production Vendor will send the actual inventory item number and status of the card that was printed and mailed to the customer.

Driver Services

Appendix 14 - System Interface Requirements Revision 1 Page 9 of 32

DPH (South Carolina Department of Public Health) formerly DHEC

DPH (South Carolina Department of Public Health) sends a text file of persons that are deceased to update the driving record. This file is processed through a batch job when received.

Common;

Driver Services

External State

DAODAS (South Carolina Department of Alcohol and Other Drug Abuse Services)

The Department of Mental Health, Division of Behavioral Health electronically sends details of persons that enroll or complete the Substance Abuse Traffic Offender Program (SATOP) or a comparable program. This is a prerequisite for some reinstatements. This file is processed through a nightly batch job.

Driver Services

External State

Knowledge Test System

- Kiosk (at Branch Office)

Driver License knowledge test results are captured in an external knowledge test system and results are received into the SCDMV Phoenix system from the Knowledge Test System.

Driver Services

Internal

SCDMV

TPT (Third Party Tester)

- Driver Education Provider

Driver Education Providers sends course completion information to the SCDMV on their students electronically.

Driver Services;

Driver Compliance;

Business Licensing

External Commercial

MCDL - Skills Testing System - Commercial

The Skills Testing Systems (MCDL) are used by the examiners to conduct skills tests and submit the results to the SCDMV Phoenix system. The skills tests are graded using Samsung Galaxy 8 tablet devices.

Driver Services

Internal

SCDMV

Skills Testing System - Non-Commercial

The Skills Testing Systems are used by the examiners to conduct skills test and submit the results to the SCDMV Phoenix system, so that the customer can be eligible for the driver licensing products.

Driver Services

Internal

SCDMV

Skills Testing System - Non-Commercial Third- Party

Skills Testing is done by third party testers, and the results are transmitted to SCDMV Phoenix system so customers eligible for a driver licensing credential can be issued the credential.

Driver Services

Appendix 14 - System Interface Requirements Revision 1 Page 10 of 32

Skills Testing System - Commercial Third-Party

The Skills Testing Systems are used by the examiners to conduct skills test and submit the results to the SCDMV Phoenix system, so that the customer can be eligible for the driver licensing products.

Driver Services;

Business Licensing

Internal

SCDMV

SC DPPP (Notification to SCDPPP for Alcohol Related Hearings)

The SCDMV notifies SCDPPP for some alcohol related violations that are posted to the driving record of the customer; the record is placed in hearing request status with a TAL along with the hearing results.

Driver Compliance

External State

SC DAODAS (Ignition Interlock Restriction and Clearance Notification)

SCDMV notifies SCDAODAS when a SCDMV customer's credential is issued, surrendered or suspended with Ignition Interlock restriction, or OOS customer is cleared with an IID installed OOS holder.

Driver Compliance

External State

SC DPPP Report Customer Violations and Suspensions

The SCDMV notifies the SCDPPP when the following alcohol and felony related violations and suspensions are posted to the customer's record.

Driver Compliance

Internal State

Child Support Enforcement - Suspension and Compliance

DSS uses an SCDMV API to update the driver data. Vehicle data is not flagged.

Driver Compliance

External State

Donor Registry - Donate Life

Organ donor data collected during various SCDMV transactions is sent to the DonateLife or LifeLogic.

Driver Services

Association

Patrol Pickup Lists - Vehicle Registration Files for SCDPS

A file of vehicle registration records is created and accessed by SCDPS through Phoenix and Member Services. These license plates are collected by SCDPS Insurance Enforcement.

Driver Services

External State

ENS (Employer Notification System)

Companies send their employee's information to be uploaded to the system be monitored by SCDMV.

Driver Services

External State

ALIR (Automobile Liability Insurance Reporting) Insurance Companies - SR-22/SR-

Insurance companies will send SR-22/SR-26 information to SCDMV electronically through the ALIR system.

Driver Compliance

Appendix 14 - System Interface Requirements Revision 1 Page 11 of 32

SC Highway Patrol (MSHP) - Partial Conviction Information

SCDMV provides partial conviction information from data keyed daily to SC Highway Patrol (SCHP).

Driver Services

External State

Bulk Data Request Bulk data requests for driver or vehicle records are provided at scheduled intervals using set report formats.

Common Other

Bulk Data Request Filled The SCDMV system fulfills the bulk data request from the vendor and the data is made available to fulfill the request. The possible format and delivery options are CSV, Text, PDF, Excel document and SFTP to a site location for the requestor to pick it up.

Common Other

Record Requestor Upon approval state agencies and non-government related agencies may request and be set up for inquiry access on driver license and motor vehicle information.

Additionally, non-government entities may be charged for purchase of the vehicle and DL information.

Common Other

Bulk Extract of Accidents, Violations and Suspensions

This uploaded file contains the list of the DL numbers that had reportable accidents, violations, and or suspensions added to their record since the last execution.

Driver Compliance

External State

SCDPS State Traffic Accident Reporting

SCDMV staff accesses a State Traffic Accident Reporting system to review and validate the accident information. Department of Public Safety (DPS) reviews the accident reports if the information is correct.

Driver Services

External State

OPUS - Appointments and Queue Management

The OPUS system is used for appointment management and queue management at branch offices. The OPUS system also provides the customer's ticket ID and manage the audio and video devices to display and announce customer's queue number.

Common Internal

SCDMV

NIC/eGov/Tyler - Vision Results

Results of a driver's vision test is submitted by Vision Care Providers to SCDMV via the NIC Portal supported by Tyler Technology.

Driver Services

Appendix 14 - System Interface Requirements Revision 1 Page 12 of 32

NIC/eGov/Tyler - Driving Records

This interface allows pre-approved SCDMV customers to purchase their certified or non-certified driving records and vehicle records via the NIC portal for a fee. This interface also allows the businesses (e.g. Insurance companies) to request information for a specific driver/vehicle.

Driver Services;

Vehicle Services

External Federal

Premiere Biotech - Background screening

Third-party vendor Premiere Biotech performs background checks on business owners (dealers and driving schools), and commercial driver license record holders.

Currently, the actual information is received from the customer or Premiere Biotech -either e-mail or paper, fax.

Driver Services;

Business Licensing

External Commercial

ALIR (Automobile Liability Insurance Reporting)

The ALIR system will send the lapse of insurance coverage information on a vehicle and customer.

Driver Services;

Vehicle Services

Internal State

Insurance Companies - Response File

When the insurance companies send SR- 22/SR-26 information, a response file is sent back to the insurance companies by SCDMV.

Driver Services;

Vehicle Services

External Commercial

ALIR (Automobile Liability Insurance Reporting) Vehicle and Customer Data

The customer and registered vehicle data is sent to ALIR system. This will help ALIR monitor the insurance information on the customer and vehicle and if there are any lapses.

Driver Services;

Vehicle Services

External Commercial

DOR (Department of Revenue) Debt Offset - Yearly File

At the end of year, a file is generated and sent via batch file to the Department of Revenue (DOR) for any dishonored check / uncollected credit cards.

Finance Internal

SCDMV

DOR (Department of Revenue) - Debt Offset Outgoing

SCDMV received a weekly update file from DOR to adjust the debt that is collected at

DOR.

Finance External State

SCDMV Statistical Data - State Stats

A file with the relevant statistical data, such as the SCDMV performed transaction, operational data and other relevant data is generated and sent via SFTP to agencies requiring the information. The agency who

Vehicle Services

Appendix 14 - System Interface Requirements Revision 1 Page 13 of 32 uses this information is the SC Department of Environmental Services (SCDHEC).

AAMVA: NMVTIS

(National Motor Vehicle Title Information System) - Pointer Inquiry

Currently, AAMVA National Motor Vehicle Title Information System is a batch interface that provides all title information and history information for a vehicle and expected to be real-time with the new system.

Vehicle Services

Internal

SCDMV

AAMVA: NMVTIS - Data Push to Index

AAMVA National Motor Vehicle Title Information System (NMVTIS) is used to verify vehicle title history and prevent title fraud. SCDMV sends CSOT (change state of title) updates for a vehicle being titled in South Carolina and receives canceled out of state of vehicle that have been retitled in another jurisdiction.

Vehicle Services

Internal

SCDMV

AAMVA: NMVTIS

(National Motor Vehicle Title Information System) - Corrections

Currently, SCDMV sends title and corrected title information to AAMVA (NMVTIS). The new system needs an ability to continue this process and provide updates to AAMVA to remove bad data.

Vehicle Services

Internal

SCDMV

VINtelligence from POLK

(VINA)

This web-based software made by RL POLK is used to check VIN accuracy.

Vehicle Services

External Commercial

Electronic Lien Interface Electronic Lien Interface allows the lienholders to place or release liens electronically This interface also sends the lien information electronically to the lien holders, replacing the need to send a paper lien document. The current ELT system only allows the primary lien holder to release their lien electronically.

Vehicle Services

Internal

SCDMV

ELT (Electronic Lien and Title) Interface

Lienholders contract with specified vendors for Electronic Lien and Title (ELT) and receive electronic notifications of liens recorded on their behalf on SC titles, and electronic notification of lien releases.

Vehicle Services

External Commercial

CMS (Consolidated Mail Services)

The current third-party print vendor (CMS) prints titles, registrations and correspondence etc. for SCDMV.

Common Other

Appendix 14 - System Interface Requirements Revision 1 Page 14 of 32

AAMVA: NMVTIS

(National Motor Vehicle Title Information System) - Out-of-State Titles

Currently, the out-of-state title information received from NMVTIS by SCDMV is uploaded to the Phoenix system.

Common;

Vehicle Services

External Commercial

Vehicle Data to External Partners

SCDMV generates and sends bulk data files of title record for a vehicle for a canceled, corrected, renewed, transferred title and registration to the external partners, such as AUTOCHECK, Experian, RLPolk, SLED.

Vehicle Services

External Commercial

Batch Vehicle Inquiry Files from various government agencies (e.g., SC Department of Transportation (SCDOT)) and organizations (e.g., Southern Connector toll facilities) are received which contain tag numbers or VIN numbers. These records are processed, and hits are notified back to requestor. Successful responses are logged, and billings are generated to the requestor.

Vehicle Services

Internal State

CMS (Consolidated Mail Service) - Registration Print Vendor

SCDMV provides information to registration print vendor CMS for the printing / generation of Enhanced Security Tab registrations.

Vehicle Services

External Commercial

ITI - License Plate Manufacturing - On Demand Plate Requests Status Update

SCDMV receives a status update from the MV registration print vendor ITI after printing is completed (successfully and any print errors).

Vehicle Services

External Commercial

NIC/eGov/Tyler - Authorized Towing Companies

SCDMV allows authorized towing companies to complete record checks on a vehicle's title.

SCDMV e-mails the billing notification to the account holder.

Vehicle Services

External Commercial

SCDPS (South Carolina Highway Patrol) - Vehicle Inquiry

SCDPS accesses the Title and Registration in real-time.

Vehicle Services

Internal State

NIC/eGov/Tyler - Vehicle Records

The SCDMV customers have an ability to purchase their certified or non-certified vehicles records (title and registration) via NIC portal.

Vehicle Services

Appendix 14 - System Interface Requirements Revision 1 Page 15 of 32

CIDRS1 and 2: County Assessors/Collectors - Vehicle Information Export

An extract of vehicles that are registered in the county and the registration is expiring within a certain period (currently 90 days) is sent to county offices for them to include them as part of their tax notices. This includes the prior months vehicle registration updates (new/renewal/transfer).

Vehicle Services

External Municipal

CIDRS1 and 2: County Assessors/Collectors - Personal Property Tax

The counties use the SCDMV's web site and the CIDRs1.asmx and the CIDRs2.asmx web services to transmit SOAP requests for registration renewals and payments.:

CIDRS1 - Transmits payments to the web service for SCDMV and SCDMV sends renewal decals.

CIDRS2 - Transmits payments to the web service for SCDMV and issues decals to customers in the county office.

Vehicle Services

External Municipal

Member Service:

County Assessors/Collectors - Vehicle Inquiry

SCDMV provides assessors/collectors with a method of looking up vehicles and owners in SCDMV system. The county assessors/ collectors may be able lookup in the SCDMV system in real-time.

Vehicle Services

External Municipal

IRP (International Registration Plan) - Data Repository and Services Hub

Jurisdictional fees, transmittals, audits, and daily reports are uploaded to the IRP Data Repository.

Motor Carrier External Commercial

IRP Transmittal to IRP Data Repository

The IRP transmittal, audits and daily reports are uploaded to IRP data repository.

Motor Carrier External Commercial

CVIEW (Commercial Vehicle Information Exchange Window)

SCDMV sends multiple files to CVIEW which includes registration data, census target and carrier files.

Motor Carrier External Federal

EVR (Electronic Vehicle Registrations) Dealers - Sales Information

This allows authorized business partners (dealers) to apply for titles and registrations on newly purchased vehicles electronically.

First the dealer enters all the appropriate information and issues a dealer temporary tag to the buyer on the date of sale. Next the

Business Licensing

Commercial

Appendix 14 - System Interface Requirements Revision 1 Page 16 of 32 dealer finalizes the electronic application for the title and registration.

Accounts Receivable System

This system tracks receivables from the customers and vendors. It also generates and tracks invoices to the vendors and customers.

Finance External State

State Financial Management System (SCEIS) - Deposits

The reconciled deposit information is sent to SCEIS on an hourly basis includes the deposits made through the branch and back office along with scanned copies of the validated deposit slips. The confirmation files are returned from SCEIS (automatically updates previously sent records to a Parked status.

Additionally, a daily file is also received from SCEIS once the deposits have been processed by SCEIS which (automatically updates the previously sent records to Posted status).

Finance Internal

SCDMV

Credit Card Vendor The payment processing for credit card machines that are used by SCDMV is managed through the state's credit card vendor. The SCDMV system interfaces with the state's credit card vendor to process credit card related payments.

Common External Commercial

Member Service: SC County - Failure to Pay Property Tax

The county has a member services login to add/clear “failure-to-pay" Property Tax suspensions. Several counties have expressed an interest in this interface not requiring log in to member services. They would like an API.

Vehicle Services

Internal

SCDMV

ITI (Inventory Management System) - Plates Only

Inventory management system maintains plate inventory production of inventory and distribution of inventory items to the branch offices.

Vehicle Services

Internal

SCDMV

Kiosk and Kiosk Payments

ITI using LexisNexis accepts the Kiosk transactions and the incoming interface populates the transaction and payment information into the legacy Phoenix system.

Vehicle Services;

Finance

Internal

SCDMV

DOR (Department of Revenue) - Debt Set Off updates

Debt offset updates are received from Department of Revenue (DOR).

Finance Internal

Appendix 14 - System Interface Requirements Revision 1 Page 17 of 32

SCEIS - Final Refund Approval and Update File for Refunds Processed

For refunds that are sent to SCEIS, once the file is received by SCEIS, payables review and manually update/upload the final approval into SCEIS. SCEIS returns a file with a status update saying the refund has been processed.

Finance Internal State

OPUS - Wait Times The information from OPUS is also integrated with the SCDMV website to provide wait times on the portal and integrated with the scheduling system to schedule customers for skills test appointments.

Driver Services

Internal

SCDMV

ALIR (Automobile Liability Insurance Reporting) - Insurance Verification Request to

ALIR

A request is sent to ALIR system to check if a vehicle has an active insurance when vehicle tax and renewal notices are generated and again when the actual renewal transaction is processed.

Vehicle Services

Internal

SCDMV

DOR (Department of Revenue) - Debt Offset Incoming

SCDMV receives a weekly update file from DOR to adjust the debt that is collected at

DOR.

Finance Internal

SCDMV

SC DADODAS - Ignition Interlock Points Infringement Suspension

SCDADODAS notifies SCDMV when an 088 IID Points Infringement suspensions should be added to the customers record.

Driver Compliance

Internal State

SC DAODAS - Ignition Interlock Assessment Infringement Suspension

SCDMV receives a notification from DAODAS (using PHOENIX) of a fail to enroll status which generates an 087 IID Assessment Infringement suspension.

Driver Compliance

External State

AAMVA: NMVTIS Resync This interface is for NMVTIS Periodic resync process.

Vehicle Services

External Federal

SmartCop Software Suite

SmartCop Mobile Forms (for data entry) uses SCUTTIES interface to send data to SCDMV.

This interface is built to SCDMV specs, partially custom, partially using SCUTTIES wrappers from SCDMV.

Driver Compliance

External State

LexisNexis Coplogic Coplogic sends crash reports and tickets/citations to the SCDMV.

Driver Services

Appendix 14 - System Interface Requirements Revision 1 Page 18 of 32

IFTA Transmittal and Audits to IFTA Clearinghouse

The IFTA transmittal and audits are uploaded to IFTA Clearinghouse.

Common;

Motor Carrier

External Commercial

SC Summary Courts Some municipal courts transmit convictions electronically or through encrypted e-mail, and others send in via paper.

Driver Services

External Municipal

Security Interface 1 The Vendor shall provide a mechanism for third parties to be able to evaluate the system's security posture by accessing system logs, an API hook, or other mechanisms. This access will allow an authorized third party or the SCDMV to assess the system ensuring that it meets security requirements.

Common Internal

SCDMV

Security Interface 3 The vendor shall follow the approved policies and procedures, working with an independent third party selected by the SCDMV to perform an annual security assessment and penetration test.

Common Internal

SCDMV

MVN (Motor Vehicle Network Monitors)

This is an interface with the MVN system for appointment management and queue management at branch offices. The system provides the customer's ticket ID and manage the audio and video devices to display and announce customer's queue number.

Common Internal

SCDMV

SCDMV MCS This app has rolled out with information only.

Once application updates are included, the system will need to pass information both to the application and from the application.

Motor Carrier Internal

SCDMV

VINZANT: GECS (Global Event Control Service License)

GECS Software is a windows-based scheduling software used to create a batch which can have one to many jobs which can be run independently.

Common Internal

SCDMV

ITI - License Plate Manufacturing - OnDemand Plate Requests

SCDMV sends a file to the License Plate Manufacturing vendor (ITI) to produce plates and mail them directly to the customer.

Vehicle Services

Appendix 14 - System Interface Requirements Revision 1 Page 19 of 32

SLED Vehicle Registration Files (LPR - License Plate Reader)

A file of vehicle registration records is created and transferred to SLED (State Law Enforcement Division). SLED supplies the file to local agencies to support their LPR (License Plate Reader).

Vehicle Services

Internal State

Kofax This is used for bulk / batch scanning of documents. It does not capture images from e-mails or faxes. This also provides capability for image capture, image indexing, QC (review of images for visual correctness) and transferring the images to AS Docs repository for used by the legacy Phoenix system.

Common Internal

SCDMV

IA Folder - Team IA This includes all the motor carrier uploads, third-party testers (driving exams for beginner permits), and all forms downloadable from the Web (fillable or not fillable).

Common Internal

SCDMV

AS Docs2 AS Docs that provides storage for unstructured data to prevent the loss of content due to ransomware attacks.

Common Internal

SCDMV

Public-Facing Non- Transactional Website

Web Content Management is a Public-Facing Non-transactional website managed using a third-party vendor (SiteCore). This website is needed to coordinate forms and plate descriptions/photos between the modernized system and the website.

Common Other

IDM This interface is used by B2B (e.g., EVR and ELT), Member services (e.g., counties), SCUTTIES, SLED (e.g., Web interface and B2B), others. This interface is used for identity management, authentication, role-based access, to maintain standard users and B2B accounts, management both internal and external users and allow the external entities to administer their groups. (e.g., reset their passwords).

Common Internal

SCDMV

Breathalyzer Results on BAC from Law Enforcement

The results of Blood Alcohol Content (BAC) will be received from law enforcement agencies as a result of Breathalyzer test results.

Driver Compliance

Appendix 14 - System Interface Requirements Revision 1 Page 20 of 32

Southern Connector Batch Files are exchanged with plate requests and plate owner data.

Common Internal

SCDMV

ATI - Advanced Technology International Alstar

A weekly vehicle registration activity extract is generated and sent to Advanced Technology International (ATI).

Vehicle Services

Internal

SCDMV

US Department of Defense (DOD)

DOD sends a file to SCDMV, and a file is returned to the DOD.

Common;

Driver Services

Internal

SCDMV

Vehicle Report Various state, city and local government requests for vehicle owner information based on a plate number. This report is generated for parking tickets, tolls, etc.

Common Internal

SCDMV

EVR QA This interfaces with the South Carolina Auto Dealers Association to provide QA between dealers processing applications for titles and registration and issuing temporary licenses for vehicles.

Vehicle Services

Appendix 14 - System Interface Requirements Revision 1 Page 21 of 32

4. Potential Interfaces/Integrations/Extracts/System Capability

The following table lists the potential interfaces, integrations, extracts, and potential System capabilities. The list is complete as of the release of this RFP but may not be all inclusive and will need to be reviewed with the contractor after the award of contract for any inclusions/exclusions.

Table 2. Potential Interfaces/Integrations/Extracts/System Capabilities

External

AAMVA: SSR

(Selective Service Registry)

AAMVA Selective Service Registration (SSR) application provides an automated means for motor vehicle agencies to transmit information on males who apply for or renew a driver's license, driver's permit, or identification card, and qualify for the Selective Service System (SSS) registration. This is a batch process currently.

Driver Services External Federal

AAMVA: DIAE

(Digital Image Access & Exchange)

AAMVA Digital Image Access & Exchange (DIAE) is a program that is used to request out-of-state photographs for applicant verification when an applicant has been licensed in another state and is surrendering such license to apply for a license in SC and the other state is a participant in the DIAE. The state has developed this interface, but not yet activated.

Driver Services External Federal

AAMVA: VLS

(Verification Lawful Status) - Online Query

AAMVA Verification of Lawful Status (VLS) allows jurisdictions to verify an applicant's immigration document data and lawful status end date status prior to issuing a state-issued driver license or ID. The VLS inquiry is primarily initiated through the DL/ID transaction.

Driver Services External Federal

AAMVA: SAVE (U.S.

Citizenship and Immigration Service)

The AAMVA Systematic Alien Verification for Entitlement (SAVE) interface provides a manual check for secondary or tertiary verification after an initial check is performed using the Verification of Lawful Status (VLS) online.

Driver Services External Federal

AAMVA: USPVS (U.

S. Passport Verification Service)

This AAMVA interface is to the Department of Homeland Security's (DHS) backend system, the Customs and Border Patrol Passport System (CBP Pass) which allows the verification of US

Driver Services External

Appendix 14 - System Interface Requirements Revision 1 Page 22 of 32

Passport documents when an applicant applies for a driver's license, permit, or ID Card.

SC District Court Convictions from SC District Court are received for SC drivers. If the convictions are received for out of state drivers, then these are forwarded to the respective jurisdictions, that is, driver's home state. Currently, the tickets are received on paper.

Driver Compliance

External State

SC General Sessions Court & US Military Courts

The SC General Sessions Court sends convictions, suspensions and recalls for SC drivers to be added to their driving records. Includes military convictions. This is currently a paper process.

Driver Compliance

External Federal

Enhanced Electronic Administration Hearing Interface

Administrative flag information will be sent from the Office of Motor Vehicle Hearings to notify the SCDMV of hearing dispositions.

Driver Services;

Driver Compliance

External State

Circuit Court - Appeals from Summary Courts

Appeal dispositions for traffic and criminal cases that impact the driving record will be sent electronically to the SCDMV when the appeal is concluded.

Driver Services External State

Circuit Court - Hearing and Appeals Decision

Hearing case and appeals case results will be sent by SC Circuit court to SCDMV, which will affect the status of the Driver License related products issued to the South Carolina customer.

Driver Services Internal State

APPLYA -

Background Screening

Third-party vendor APPLYA performs background checks on business owners (dealers and driving schools), and commercial driver license record holders. Currently, the actual information is received from the customer or APPLYA - either e-mail or paper, fax.

Business Licensing;

Fraud and Investigation

External State

OMVH (Office of Motor Vehicle Hearings)

Hearing Case files are sent by SCDMV to the SC Office of Motor Vehicle Hearing (OMVH) for the hearings requested by SCDMV customers.

Driver Compliance

External State

Paper Citations The courts send paper court orders for various reasons to withdraw a person's driver license.

The paper convictions and courts orders are imaged and manually keyed in by the SCDMV staff.

Driver Services Internal

Appendix 14 - System Interface Requirements Revision 1 Page 23 of 32

Hazmat Verification A HAZMAT (hazardous materials) background check of CDL drivers requesting a HAZMAT endorsement. Currently this is a web-site check but would like a real-time with TSA to receive HAZMAT related background check.

Driver Services External Federal

NCOA (National Change of Address)

For mass mailings and renewals, SCDMV makes use of a National Change of Address (NCOA) to verify the new address of the customer. This new address is used for mailing in the undelivered mail to the customers.

Common External Federal

US Department of Veterans Affairs (VA) - Veteran Status Verification

An interface with the Veteran's Administration to verify a customer's veteran status including percentage of applicable disability.

Driver Services;

Vehicle Services

External Federal

Veteran Status Reporting to VA

The customers (Drivers) with Veteran status are reported Veteran Administration. This may be an FTP file sent monthly to the Veteran Administration.

Driver Services External Federal

SC DOC

(Department of Corrections) - Inmate Identifications

The Department of Corrections transmit electronic non-driver license transaction data, including image and signature, for inmates pending release. The transaction is then processed through a nightly batch job with other issuance transactions.

Driver Services External State

ETP (Employer / Career School Training Program) - CDL Drivers

The external agencies and organizations will conduct the Employer / Career School Training Program (ETP) for CDL drivers and send data to the SCDMV system.

Driver Services;

Business Licensing

External Commercial

LLR - Medical Professionals Data

The SCDMV receives a file from the Department of Labor, Licensing and Regulation (LLR) on medical professional on a periodic basis. The files are received for: a) Chiropractor, podiatry and optometry; b) Nurse; c) Physician; d) Physician Assistant; e) Physical Therapists, Professional Counselors, Psychologists and Social workers.

Driver Services;

Driver Compliance;

Vehicle Services

External State

Driver Education Provider

Driver Education Providers sends course completion information to the SCDMV on their students electronically.

Common;

Driver Compliance;

Appendix 14 - System Interface Requirements Revision 1 Page 24 of 32

Business Licensing

ENS (Employer Notification System)

The authorized employers will be able to monitor their employees driving history information. The employee driver history will be available in real-time in future. Currently, the data is provided to the through manual reports.

In future, it is expected that the companies will be sending their employee's information to be uploaded to the production to be monitored by

SCDMV.

Driver Services;

Driver Compliance;

Business Licensing

External State

Bulk Data Request Bill

The System will need to generate the bill for the records requested and send it to the requestor electronically with sufficient details.

Finance Internal State

Medical Certificate Document

The Medical Certificate document is transferred to the SCDMV system. Currently, the medical certificates are received on paper, by fax, and e-mail.

Driver Services External Federal

AuctionAccess AuctionAccess will request the dealer status from the SCDMV.

Driver Compliance;

Business Licensing

External Commercial

Electronic Link from Approved Medical Providers to the

SCDMV

An electronic submission of the Medical Certification documentation will be received from approved medical providers to the SCDMV as proof that a CDL driver is medically qualified, certifies an individual for disability, and support other transactions requiring medical records / certifications (disability plates, disability placards, etc.).

Driver Services;

Vehicle Services

External Commercial

Service Provider for Mass Email and SMS

A vendor software or service provider will be used in the future to cut down on mailing costs for the Department, for all correspondence that gets mailed. E-mailing notifications and SMS files to also help cut down on mailing costs.

Common External Commercial

AAMVA: NMVTIS

(National Motor Vehicle Title Information System)

- Realtime

In future SCDMV will be fully real-time with NMVTIS. There will be multiple message types that will be exchanged. The specifications will need to be worked out the state team.

Vehicle Services

Appendix 14 - System Interface Requirements Revision 1 Page 25 of 32

NICB (National Insurance Crime Bureau)

Interface with the National Insurance Crime Bureau (NICB) database to verify if a vehicle has been declared as unresolved, stolen, or salvaged.

Vehicle Services

External Federal

Verification of Auto Rental Company

This interface is to verify the Sales and Use Tax ID and/or FEIN for the Auto Rental Company with the Tax System. This interface will also be extended to dealers, driving schools and third-party testers.

Vehicle Services

External Commercial

NHSTA / USDOT

Electronic Access

The SCDMV system will interface with National Highway Traffic Safety Administration (NHTSA), a federal agency under United States Department of Transportation (USDOT) to receive the Import declaration form (HS7) for the vehicle and vehicle owner who intends to title and register the vehicle in South Carolina.

Vehicle Services

External Federal

SCDMV Electronic Access to US Customs

SCDMV system interfaces with US Customs to verify the information on the imported vehicle and if this meets the US import formalities.

Vehicle Services

External Federal

Vehicle Valuation - NADA / Kelly Bluebook

SCDMV system interfaces with vehicle valuation guides / services such as NADA or Kelly Bluebook to verify the vehicle valuation provided by the customer.

Vehicle Services;

Auditing

External Commercial

ERT Vendor - Electronic Documentation

The ERT vendors will be sending the documentation electronically for the transactions performed at their locations. The transactions will include all title and registration-related transactions.

Vehicle Services

External Commercial

ERT Vendor - Request Title Number and Registration Fees

The ERT Vendor system user will request the Title Number and Registration for the vehicle transaction that they are performing for the customer. The ERT system will send the vehicle and vehicle owner information using the ERT system layout.

Vehicle Services

External Commercial

ERT Vendor - Send Title Number and Registration Fees

Upon the request from the ERT vendor for Title Number and Registration Fees, the SCDMV system will provide the required information to the ERT vendor system.

Vehicle Services

Appendix 14 - System Interface Requirements Revision 1 Page 26 of 32

Electronic Title Interface

Electronic Lien Interface will allow the lienholders to place or release liens electronically. This interface will also send the lien information electronically to the lien holders, replacing the need to send a paper lien document. Currently the legacy system allows the ELT system to only release the lien on the primary lien holder electronically. Non-primary lienholders must release their lien via paper.

Vehicle Services

Internal

SCDMV

Electronic Submission of Dealer-to-Dealer Vehicle Transfers

Dealers will provide electronic submission to the SCDMV of all vehicle history including any dealer-to-dealer transfers associated with vehicles within South Carolina. Information submitted must use a SCDMV-approved electronic protocol.

Vehicle Services;

Business Licensing

External Commercial

Bulk Extract: Dealer Information

The dealer information (dealer logbook) information is provided to Experian. This includes dealer numbers and status (active or expired); dealer numbers in the title extract; & active dealers and non-active (expired) dealers.

Business Licensing

External Commercial

US EPA Emission Regulations Electronic Access to

US EPA

The SCDMV system will interface with the United States Environmental Protection Agency (US EPA) to receive information on a vehicle if it meets the EPA emission regulations and requirements for importing into the United States so that the vehicle owner can title the vehicle in South Carolina.

Note: Currently documents may be received manually from the customer and verified on paper.

Vehicle Services

External Federal

RAPID (Regional Automated Property Information Database) - Receive Vehicle Information

Regional Automated Property Information Database (RAPID) will send a notification to the SCDMV when the Auto Dismantlers and Recyclers (AD&R) and Scrap Processor report that the vehicle is destroyed or scrapped. RAPID will also report when an AD&R and Scrap Processor is not reporting their inventory.

SCDMV will also send a list of valid AD&R companies to RAPID.

Vehicle Services

Appendix 14 - System Interface Requirements Revision 1 Page 27 of 32

PSC (Public Service Commission) - Abandoned Vehicles

The Public Service Commission (PSC) will send abandoned vehicle information to the SCDMV.

An output file is created for the processed records received from PSC.

Vehicle Services

Internal State

PSC (Public Service Commission) - Tag Suspend Output

The input received from the Public Service Commission (PSC) is processed and output files are created to be sent back to PSC. There is one output file per flagging jurisdiction.

Vehicle Services

Internal State

Self-Insured - Vehicle Reporting

Self-insureds companies report their insured vehicle information through…