Additional Services Check List.docx

DOCX document 56 KB Posted

Attached to
Fleet Management Services
Contract number
VEH113
Issued by
Massachusetts

About this file

The document is a Vehicle Fleet Management Services Additional Services Check List (VEH113) from the Massachusetts Office of State Procurement (OSD), located at One Ashburton Place in Boston. The checklist appears to be a comprehensive evaluation tool for assessing fleet management service capabilities across multiple service categories including vehicle maintenance management, crash management and subrogation services, and risk management services.

The checklist details an extensive range of potential services, with options for asset-based management, customizable preventative maintenance schedules, statewide repair vendor coverage, mobile service options, specialized vehicle servicing, vendor audits, and comprehensive risk management protocols. Key service areas include vehicle maintenance tracking, accident management, driver risk assessment, compliance monitoring (such as CDL management), reporting capabilities, tire and auto glass contract administration, and specialized services for emergency response vehicles. The document indicates a thorough approach to fleet management that encompasses maintenance, safety, repair, and risk mitigation strategies, with specific attention to industry standard pricing, parts markup limitations, and specialized vehicle needs.

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Text version

VEH113 – Fleet Management Services Additional Services Check List:

Please mark yes for any service offered and no for ones not offered.

Vehicle Maintenance Management Services:
Yes
No

· Asset based management opposed to transaction-based management

· Customizable PM schedules

· Weekly upcoming PM calculated by miles/days & 1st of month State Inspection coming due reports for that month.

· Weekly overdue reporting

· Additional statewide coverage of in-network repair vendors

· Statewide mobile service options

· Statewide mobile state inspection providers

· Ability to repair/service specialized vehicles (fire trucks, etc.)

· Online vendor locator tool

· Adherence to Industry Standard Parts and Labor Pricing

· Cap on parts markup percentage

· Adherence to labor time repair guidance (ex. Alldata, Mitchell, Chilton, etc.)

· Vendor audits

· Confirm accuracy of presented repair

· Confirm parts markup & labor time

· Ability to provide vehicle rental

· Statewide coverage

· Ability to provide specialized vehicles and equipment

· Mobile vehicle and equipment washing

· Ability to provide recommendations for repair vs disposal based on industry standard valuation guides

· Recall tracking & reporting

· Provide vehicle transport options capable of redistributing operational vehicles throughout the state

· Priority towing service for “emergency response” agencies

· Administer our Statewide tire contract for replacement tires, VEH109 or replacement

· Administer our Statewide Auto Glass contract for windshield replacements, VEH103 or replacement

Crash Management and Subrogation Services:

· Asset based management opposed to transaction-based management

· Ability to retrieve police reports

· Ability to provide independent appraisals as needed

· Ability to repair/service specialized vehicles (fire trucks, etc.)

· Ability to provide service for specialty equipment such as wheelchair vans, firetrucks, and emergency response vehicles

· Ability to provide recommendations for repair vs disposal based on industry standard valuation guides

· Adherence to Industry Standard Parts and Labor Pricing

· Cap on parts markup percentage

· Adherence to labor time repair guidance (ex. Alldata, Mitchell, Chilton, etc.)

· Vendor audits

· Confirm accuracy of represented repair

· Confirm parts markup & labor time

· Ability to provide vehicle rental

· Statewide coverage

· Ability to provide specialized vehicles and equipment

· Priority towing service for “emergency response” agencies

· Subrogation Recovery Program

· Ability to credit the account

· Ability to provide physical check upon request

· Member of Arbitration Forums for negotiation

· Administer statewide tire contract for replacement tires, VEH109 or replacement

· Administer statewide Auto Glass contract for windshield replacements, VEH103 or replacement

Risk Management Services

· Customizable points system based on Motor Vehicle Records and reported accidents

· Ability to provide MVR at every preventable accident

· Ability to provide behind the wheel driver training

· Ability to monitor telematics data to perform risk assessments

· Ability to provide driver risk profiling

· Ability to provide recommendations pertaining to fleet safety policies

· Ability to provide scheduled and ad hoc reporting

· CDL compliance management as required by law

· Driver Qualification Files

· Random Substance Abuse Checks

· Random Alcohol Checks

One Ashburton Place, Suite 1017 Boston, MA, 02108-1552 Tel: (617) 720 - 3300 | www.mass.gov/osd | TDD: (617) 727 - 2716 | Twitter: @Mass_OSD | Fax: (617) 727 - 4527 image1.png

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