Addendum No. 01.pdf

This is Addendum No. 01 to a Cisco Hardware and Software Support (SMART Net Total Care) contract opportunity issued by the State of West Virginia. The addendum modifies the original solicitation terms and conditions. The document addresses clarifications and updates to the initial request for proposal, including any changes to technical specifications, service requirements, or administrative procedures outlined in the base solicitation. The addendum supersedes conflicting provisions in the original solicitation documents and must be acknowledged by all bidders as a condition of proposal submission. Specific response deadlines, submission requirements, and evaluation criteria may be revised through this addendum, and prospective vendors are required to review all addendum materials in conjunction with the original solicitation to ensure full compliance with current specifications.

The addendum establishes mandatory modifications to pricing structures, service level agreements, or delivery requirements for Cisco hardware and software support services under the SMART Net Total Care program. All bidders must account for the changes outlined in this addendum when calculating pricing and preparing their technical responses. This addendum serves as an official notice that supersedes any conflicting language in previously issued solicitation documents, and failure to acknowledge the addendum may result in proposal rejection. Prospective vendors should carefully integrate the addendum requirements into their bids to ensure accurate alignment with the State of West Virginia's current expectations for support services, maintenance terms, and performance obligations.