ACQ1048_Tenex_Pricelist.pdf

Tenex Software Solutions, Inc.

State of Ohio

ACQ1048 –OhioBuys CTR012962

ITB Pricing Framework

Electronic Pollbooks

Letter of Transmittal

July 06, 2023

RE: Electronic Pollbooks Solution Contract Number: ACQ1048

Tenex is pleased to submit our response to the state’s Contract ACQ1048. This response provides a broad overview of our ePollbook solution.

With over 20 years of experience, Tenex Software Solutions, Inc. has the in-depth knowledge and expertise to undertake this initiative on behalf of the State of Ohio and to complete it effectively and on time. Our staff consists of industry veterans and highly qualified technical engineers who have a proven track record of providing solutions to large jurisdictions in the elections industry. The proposed Precinct Central Touchpad system is the most flexible and comprehensive ePollbook Solution available today.

Tenex is confident that our ePollbook solution will be well received by the electorate of the State of Ohio, promoting the engagement of voters with the democratic process and deepening the perception of service. Thank you for the opportunity to submit our contract bid for your consideration.We look forward to engaging with you in the formal proposal process ahead.

Sincerely, Ravi Kallem | President Tenex Software Solutions, Inc.

Office: (813) 618-3639 Ext. 100 Email: ravi.kallem@tenexsolutions.com

Ravi Kallem is authorized to obligate the organization in regards to this contractually.

Aside fromRavi Kallem, youmay also contact Lena Santiago regarding this contract. His contact information is below:

Lena Santiago | Director of Special Projects Tenex Software Solutions, Inc.

Office: (813) 618-3639 Ext. 106 Email: lena.santiago@tenexsolutions.com mailto:ravi.kallem@tenexsolutions.com mailto:lena.santiago@tenexsolutions.com

Table of Contents Letter of Transmittal 2

Section 1. Overview 5

Company Contact Information 5

Proposed Team 5

References 6

Section 2. 7

Contractor Definition of a Location/Precinct 7

Required vs. Optional Items 7

Software 7

Hardware 7

Hosting 8

Implementation 8

Training 8

Support 8

Maintenance 8

Additional Services at No Cost 8

Site Requirements 9

Disaster Recovery/Backup Information 9

Software Licensing Information 9

Vendor Recommendations for Equipment 10

Required Hardware 11

Optional Hardware 12

Section 3. Pricing 18

Software 18

Hardware 18

Hosting 18

Implementation 18

Training 19

Support 19

Maintenance 19

Additional Services at No Cost 19

Section 4. Required Contract Services 20

Site Survey Analysis 20

Training 20

Warranties 21

Integration Services 21

Pre-Election Services 22

Election Day Services 22

Post-Election Day Services 22

Section 5. Optional Items 23

ExtendedWarranties 23

VolumeDiscount Pricing Guidelines 23

Optional Equipment Not Listed in Section 3 Above 23

Integration Services 23

Additional Support Service Options Not Listed in Section 3 Above 23

Section 1. Overview Tenex Software Solutions, Inc. has provided Information Technology (IT) and software products and services to local government election offices since April 2000. IT-industry veterans founded Tenex to bring the benefits of rapidly evolving technology to the election industry. Alka Gupta (founder) and Ravi Kallem (president) realized that technology trends shifted toward user-focused and simplifiedmobile choices. These shifting trends led to a rewarding opportunity to bring these benefits to voters, election offices, and IT administrators alike. Tenex’s focused and principled approach has led to a company that has grown consistently from year one and is viewed as a respected technology company in this domain by users and other stakeholders.

The Tenex team currently services over 47million registered voters in 20 states nationwide.We conduct all software development activities from our headquarters in Tampa, Florida. Tenex takes pride in its technical and product development skills and the depth of collective elections knowledge its employees bring to the organization.With a proven and successful track record with large implementations and a platform of next-generation election products, Tenex is a respected and fast-growing company in the election domain. The

65+ personnel of Tenex are some of themost innovative, hard-working subject matter experts for election software and related processes.

Company Contact Information

Contractor name: Tenex Software Solutions, Inc.

Contractor address: 5021W. Laurel Street, Tampa, FL 33607 Contractor phone: (813) 618-3639

Proposed Team Contractor contact info including name, phone, and email address:

Name Position/Role Email Office Phone

Ravi Kallem President ravi.kallem@tenexsolutions.com (813) 618-3639 Ext.: 100

Alka Gupta Head of Development alka.gupta@tenexsolutions.com (813) 618-3639 Ext.: 101

Ashley Raja Director of Product Management ashley.raja@tenexsolutions.com (813) 618-3639 Ext.: 102

Lena Santiago Director of Special Projects lena.santiago@tenexsolutions.com (813) 618-3639 Ext.: 106

Our proposed team has experience and expertise ranging from election software to implementation processes, technical expertise, andmore.

References Below are three references identified for this contract.

Cuyahoga County, OHBoard of Elections

Contact Name:Anthony Perlatti, Director Contact PhoneNumber: (216) 443-6677 Contact Email: aperlatti@cuyahogacounty.gov

Hamilton County, OHBoard of Elections

Contact Name: Sherry Poland, Director Contact PhoneNumber: (513) 632-7077 Contact Email: Sherry.Poland@boe.hamiltoncountyohio.gov

Greene County, OHBoard of Elections

Contact Name:Alisha Beeler, Director Contact PhoneNumber: (937) 562-6170 Contact Email: abeeler@greene.boe.ohio.gov mailto:aperlatti@cuyahogacounty.gov mailto:Sherry.Poland@boe.hamiltoncountyohio.gov

Section 2.

Contractor Definition of a Location/Precinct

For the purposes of this contract, Tenex defines a polling location as consisting of a set of Touchpads (units) all communicating with each other via Bluetooth or aWiFi based device. A polling location can service voters in one ormore precincts. Each unit at the polling location is independently capable of servicing voters without depending on the others, but is capable of backing up information to neighboring units.

Required vs. Optional Items

Software

License Type Required/Optional

1. Precinct Central Software License (includes Touchpad, Console, Data Studio, andMDM)

Required

Hardware

Item Required/Optional

2. Apple iPad 10th Generation (10.9”) Required

3. Flip and Share stand Required

4. Touchscreen Stylus Required

5. Touchscreen Cleaning Cloth Required

6. Small PremiumCarry Case - No Printers

(holds 1-2 Touchpads, and accessories) Optional

7. Large PremiumCarry Case - Printers (holds 1-2 Touchpads, printers and accessories)

Optional

8. 3’ Apple Certified Charging Cable Optional

9. 6’ Apple Certified Charging Cable Optional

10. Epson TM-M30 Bluetooth Thermal Receipt Printer Optional

11. Epson TM-P80 Bluetooth Thermal Battery Receipt Printer Optional

12. Epson L100 Thermal Label Printer Optional

13. Small Touchpad Charging Cart

(holds 36 Touchpads) Optional

14. Large Touchpad Charging Cart (holds 75 Touchpads)

Optional

15. Touchpad Portable Power Bank Optional

16. TouchpadHandheld Silicone Case with Shoulder Strap (10th Gen) Optional

17. Shipping and Configuration Required

Hosting

Item Required/Optional

18. Dedicated Cloud Server Required

Implementation

Item Required/Optional

19. ProjectManagement Required

Training

Item Required/Optional

20. Virtual Training Required

21. Online TrainingMaterials Required

22. On-site Training Optional

Support

Item Required/Optional

23. Virtual Pre-election Consultation and Support Optional

24. Virtual Election Day Support Optional

25. Virtual Post Election Support Optional

26. On-Site Support (per person, per day) Optional

27. On-site Services (per person, per day) Optional

Maintenance

Item Required/Optional

28. Precinct Central AnnualMaintenance & Support Required

Additional Services at No Cost

Item Required/Optional

29. Set-up and Configuration of Data Required

30. Data Analysis Required

31. Out-of-the-box Software Customization Required

32. Data Validation Required

33. Database Generation and Updates Required

34. Voter History Generation and Updates Required

35. Report Generation Required

36. Data Extraction and Generation Scripts Required

37. Election Day Software ComponentMonitoring Required

38. Server CapacityManagement Required

Site Requirements

General Each location should have an area large enough to accommodate the necessary amount of EPBs along with printers and other peripherals. The locationmust also have adequate electrical to support the Touchpad units. A location with the capability to receiveMiFi service is highly preferred, but not strictly required.

Disaster Recovery/Backup Information

The Precinct Central platform employs resilient datamanagement processes and stable off-the-shelf database technologies tomanage, protect andmaintain integrity of election data. The consistent application of this methodology is used at everymodule of the platform to prevent data inconsistencies and identify andmonitor exception cases quickly and easily at the elections office. The following paragraphs describe themethods and procedures used at everymodule.

● Touchpad - Precinct Central Touchpads have a foolproof, fail-safe method of consistently backing up information in case of an emergency or Touchpad failure. The Touchpad system uses a transactional database to commit all transactions as the user completes the check-in process. All Touchpads in the precinct communicate and update check-in data to each other to create data redundancy. The Touchpads communicate via a Bluetooth and/orMiFi connection. This provides the precinct level backup to communicate without Internet in the case of a lost or broken precinctMiFi connection.

● Cloud Server - The PCCloud server platform is an independently scalable AmazonWeb Services hosted cloud instance. Precinct Central uses Relational Database Service (RDS) and Elastic Compute Cloud (EC2) platforms of AmazonWeb Services to independently control andmanage the capacity needed to host the application functionality. Precinct Central uses the EC2 platform to provide an independent self-contained server for each customer. This method isolates data and transactions from one customer to another and prevents any IT and/or network issues from propagating. Amazon EC2 provides for rapid provisioning and startup leading to near instant scalability for early voting and Election Day demands. The

EC2 platform allows for an instance to be saved as an AmazonMachine Image (AMI) that allows quick setup of redundant servers for extremely high volume jurisdictions.

Software Licensing Information

Use Rights During the term(s) of the Agreement and any optional renewals and subject to the terms of this Agreement, Tenex hereby grants to Customer a non-exclusive, non-transferable, non-sub licensable right to permit Customer and Customer’s Users to use the Software and its Components for Customer’s business purposes.

License andUse Restrictions Customer shall not, directly, indirectly, alone or with another party, (i) copy, disassemble, reverse engineer, or decompile the System or its Components; (ii) modify, create derivative works based upon, or translate the System or its Components; (iii) license, sell, rent, lease, transfer, grant any rights in or otherwise commercially exploit the System in any form to any other party, nor shall Customer attempt to do any of the foregoing except as expressly permitted hereunder. You acknowledge and agree that Tenex shall own all right, title, and interest in and to all intellectual property (including all derivatives or improvements thereof) in the System and any System modifications suggestions, enhancement requests, feedback, recommendations or other information provided by Customer.

Customers will be entitled to the use of the Software for performing Election Day and early voting check-ins for an unlimited number of elections in a year. Tenex agrees to provide all Tenex obligations necessary to perform this function including cloud capacity management and security infrastructure along with other support functions outlined in this Agreement.

Customer Data Customer owns all right, title, and interest in the Customer Data. Customer hereby grants to Tenex, a non-exclusive, non-transferable, non-sub licensable right and license to use, copy, transmit, modify and display the Customer Data solely for the purposes of the Customer’s use of the System for purposes of this Agreement.

Tenex shall not use the Customer Data except to improve the System and as necessary to perform its obligations set forth in this Agreement.

Vendor Recommendations for Equipment

To run your election using our products, youwill need the following basics:

Software Precinct Central works in most modern browsers, including those designed for tablet devices. Themobile component works on iPhone, Android, andWindows phones, with a preference for iPhones. Specific desktop browsers tested are themost recent versions of Google Chrome,Microsoft Edge, Firefox, and Safari. However, Google Chrome is the preferred browser.

Hardware The Precinct Central solution has been put together with specific andmeaningful hardware pieces that create a cohesive, secure, and easy-to-use ePollbook solution. The underlying hardware used for running the ePollbook system is an important factor to consider when selecting the best solution. Tenex has selected amodern, tablet-based platform for Precinct Central — the award-winning iPad tablet hardware fromApple. The Apple iPad is one of themost secure tablets available and boasts security features such as an encrypted file system, Federal

Information Processing Standards (FIPS) certification, and no external device interfaces that could introduce malware and unwanted behavior.

Required Hardware iPad

Line #2 Apple iPad 10th Generation (10.9”)

Width (in.) 7.07”

Depth (in.) 0.29”

Height (in.) 9.8”

Weight (lbs.) 1.05lbs

Built-In Features ● 12MPWide camera, ƒ/1.8 aperture

● Digital zoom up to 5x

● Five-element lens

● Autofocus with Focus Pixels for barcode scanning

● Multi-Touch display with IPS technology for seamless onscreen signatures and onscreen keyboard usage

● COTS

● Wi-Fi and/orWi-Fi + Cellular enabled

● Note: this ipad does not have a home button

Flip and Share Stand

Line #3 Flip and Share Stand

Width (in.) 8.5”

Depth (in.) 1.0”

Height (in.) 10.5”

Weight (lbs.) 1.5 lbs

Built-In Features ● Flips towards voter for easy information sharing

● 360-degree protection

● Folds-up compactly for storage

● No cord tangling

● Double hinged for ergonomic use

● All-in-one

● Proprietary

● Fits Gen 9 andGen 10 iPads

Stylus and Cleaning Cloth

Line #4 Touchscreen Stylus

Built-In Features ● COTS

Line #5 Touchscreen Cleaning Cloth

Built-In Features ● COTS

Optional Hardware

Carrying Case

Line #6 Small PremiumCarry Case - No Printers (holds 1-2 Touchpads, & accessories)

Width (in.) 17.25”

Depth (in.)1.5 13.5”

Height (in.) 6.5”

Weight (lbs.) 5lbs.

Built-In Features ● Fits all components of one complete unit

● Durable and rugged

● COTS

Line #7 Large PremiumCarry Case - No Printers (holds 1-2 Touchpads, printers, & accessories)

Width (in.) 19.7”

Depth (in.) 15.7”

Height (in.) 7.2”

Weight (lbs.) 6.6lbs.

Built-In Features ● Fits all components of one complete unit

● Durable and rugged

● COTS

Charging Cable

Line #8 3’ Apple Certified Charging Cable

Length (ft.) 3’

Weight (lbs.) 0.05lbs.

Built-In Features ● COTS

Line #9 6’ Apple Certified Charging Cable

Length (ft.) 6’

Weight (lbs.) 0.27lbs.

Built-In Features ● Extended length allows for charging in various sized polling locations

● COTS

Printers

Line #10 Epson TM-M30 Bluetooth Thermal Receipt Printer

Width (in.) 5”

Depth (in.) 5”

Height (in.) 5”

Weight (lbs.) 2.64lbs.

Case Color EpsonWhite

Outlet Type Adapter C, Adapter RA

Voltage 1.5A

Line #11 Epson TM-P80 Bluetooth Thermal Battery, Receipt Printer

Width (in.) 4.33”

Depth (in.) 5.51”

Height (in.) 2.52”

Weight (lbs.) 1.1lbs.

Case Color Epson Black

Outlet Type Custom Lithium-Ion Battery Pack, ACAdapter

Voltage 2.4GHz and 5GHzA

Line #12 Epson TM-L100 Thermal Label Printer

Width (in.) 5.51”

Depth (in.) 5.85”

Height (in.) 8.15”

Weight (lbs.) 3.53lbs.

Case Color Epson Black

Outlet Type Adapter (PS-190)

Voltage 24 volts of direct current (VDC) ±7%

Touchpad Charging Carts

Line #13 Small Touchpad Charging Cart

(holds 36 Touchpads)

Width (in.) 24”

Depth (in.) 21”

Height (in.) 40”

Weight (lbs.) 150 lbs.

Cart Construction Powder Coated Steel

Voltage 120V, 15A, ACOutlet

Line #14 Large Touchpad Charging Cart

(holds 75 Touchpads)

Width (in.) 43.5”

Depth (in.) 21”

Height (in.) 40”

Weight (lbs.) 350 lbs.

Cart Construction Powder Coated Steel

Voltage 120V, 15A, ACOutlet

Additional Options

Line #15 Touchpad Portable Power Bank

Product Dimensions 5.91 x 2.95 x 0.59 in

ItemWeight 12.3oz

Output Ports 5V/2.1A

Total Output Ports 3

Battery Capacity 26800mAH

Connector Type USB Type C,Micro USB

Line #16 TouchpadHandheld Silicone Casewith Shoulder Strap

Product Dimensions 10.79 x 8.07 x 0.87 in

ItemWeight 15.2oz

Material description

Durable plastic with soft silicone and a screen protector

Handle and Stand Stand can be used to prop up the Touchpad on a table or can be rotated 360 degrees

Section 3. Pricing

Software License Type 1 Year Price

1. Precinct Central Software License (includes Touchpad, Console, Data Studio, andMDM)

$500

Hardware

Item Cost Per Unit

2. Apple iPad 10th Generation (10.9”) $449

3. Flip and Share Stand $100

4. Touchscreen Stylus $4

5. Touchscreen Cleaning Cloth $3

6. Small PremiumCarry Case - No Printers (holds 1-2 Touchpads, and accessories)

$200

7. Large PremiumCarry Case - Printers (holds 1-2 Touchpads, printers and accessories)

$225

8. 3’ Apple Certified Charging Cable $25

9. 6' Apple Certified Charging Cable $40

10. Epson TM-M30 Bluetooth Thermal Receipt Printer $325

11. Epson TM-P80 Bluetooth Thermal Battery Receipt Printer $425

12. Epson TM-L100 Thermal Label Printer $800

13. Small Touchpad Charging Cart

(holds 36 Touchpads) $1,350

14. Large Touchpad Charging Cart (holds 75 Touchpads)

$1,850

15. Touchpad Portable Power Bank $45

16. TouchpadHandheld Silicone Case with Shoulder Strap (10th Gen) $50

17. Shipping and Configuration $48

Hosting Item Cost

18. Dedicated Cloud Server Included

Implementation Item Cost

19. ProjectManagement Included

Training Item Cost

20. Virtual Training (1 day) Included

21. Additional Virtual Training (as requested) $1,400/day

22. Online TrainingMaterials Included

23. On-Site Training (as requested) $2,800/day

Support Item Cost

24. Virtual Pre-election Consultation and Support Included

25. Virtual Election Day Support Included

26. Virtual Post Election Support Included

27. On-Site Support (per person, per day) $2,800/day

28. On-site Services (per person, per day) $2,800/day

Maintenance Item Cost

29. Precinct Central AnnualMaintenance & Support - Year 1 $135/device

30. Precinct Central AnnualMaintenance & Support - Year 2 $135/device

31. Precinct Central AnnualMaintenance & Support - Year 3 $135/device

32. Precinct Central AnnualMaintenance & Support - Year 4 $135/device

Additional Services at No Cost Item Cost

33. Set-up and Configuration of Data Included

34. Data Analysis Included

35. Out-of-the-box Software Customization Included

36. Data Validation Included

37. Database Generation and Updates Included

38. Voter History Generation and Updates Included

39. Report Generation Included

40. Data Extraction and Generation Scripts (Initial) Included

41. Election Day Software ComponentMonitoring Included

42. Server CapacityManagement Included

*Contact Tenex for a custom quote based on the individual county to meet their jurisdictional needs.

Section 4. Required Contract Services

Site Survey Analysis

Tenex does not provide site survey analysis.

Training

Tenex recognizes that training is the cornerstone of a successful ePollbook project implementation. The Tenex trainingmethodology consists of training the appropriate audiences with only the pieces of the solution they will be working with and ensuring theymaster each course designed specifically for them. Tenex has developed a set of classes and trainingmaterials that have been used inmany jurisdictions, and have been refined to be comprehensive, engaging and geared toward knowledge retention. This custom training will be specific to your jurisdiction and configuration.

Tenex offers in-depth online or in-person training on how to utilize your Touchpads. Online training is done through GoogleMeets where our subject matter experts demonstrate the product, its functions, and answer any questions/concerns youmay have. In-person training is also available at a specific cost - see Additional Support

Service Options for Onsite Training Pricing located in Section 5.

Some of the standard training courses are described here:

Precinct Central Overview

● This course is designed for anyone that will be involved in the ePollbook training. It can be especially useful for managers from different departments.

● Course content to include, but not limited to: high level overview of the Console functionality, basic functionality of the ePollbook.

Precinct Central – SystemConfiguration

● This course is designed for the administrator/manager of the ePollbooks. The format for this course is designed to be one-on-one.We recommend that there should not bemore than 2 to 3 people responsible for making decisions about the system functionality.

● Course content to include, but not limited to: overview of the Precinct Central settings, explanation on what settings may need to be altered.

Precinct Central Touchpad – Train-the-Trainer

● This course is designed for all individuals that will be involved in training election workers, creating trainingmaterials, and preparing training classes.

● Course content to include, but not limited to: how to plan your training, functionality of the training tools available for creating trainingmaterial, hands-on Touchpad training.

Precinct Central – DataManagement

● This course is designed for the system and technical administrators and anyone involved in data proofing between the voter registration system and Precinct Central.

● Course content to include, but not limited to: pre-election data import and data proofing, creating data packages, deploying data packages, post-election auditing/reconciliation, post-election data export.

Precinct Central –Monitoring

● This course is designed for themanager responsible for the election call center and Election Day trouble-shooting. Also, anyone involved in training and preparing training documentation for the phone bank and rovers should take this course.

● Course content to include, but not limited to: monitoring the Precinct Central Console’s Home page, Monday night setup processes, electionmorning preparations, Precinct Central and ticket management.

Warranties

Vendor warrants to Customer during the Term of the Service Level Agreement wewill comply with thematerial functionality described in the Contract and that such functionality will bemaintained in all material respects in subsequent upgrades to the Service. Customer’s sole and exclusive remedy for Vendor’s breach of this warranty shall be that Vendor shall use commercially reasonable efforts to correct such errors or modify the Service to achieve thematerial functionality within a reasonable period of time.

All hardware purchased through Tenex comes with a standardmanufacturer warranty of 1 year from the date of purchase. The basic warranty includes any and all manufacturing defects identified by the state or Tenex. Repairs required due to abuse or non-standard operation are excluded from the basic warranty coverage. Anywarranty claims will be facilitated through Tenex.

Integration Services

Precinct Central is compatible with all voter registration systems, including statewide or county registration systems. The Tenex team has extensive experience in large system data conversion and data management/movement. This expertise is reflected in the success of Precinct Central in multiple jurisdictions where data has been converted from various voter registration systems.

Precinct Central has integrated with various county voter registration systems such asMega Profile, Triad VR

Systems (Ohio), Voter Focus (Florida), DIMS, BPro, KNOWiNK, NTS, Votec and others. At the state level, Precinct

Central has been integrated with the State of Florida.

Tenex has broken the data generation and transferring problem into a small, independent, and cohesive set of utilities; all packaged into a programmodule called the Precinct Central Data Studio. This approach allows the generation and customization of the data import to be a small and focused effort. Some of the key features of the data integrationmodule include:

● Flexible file formats: Data Studio provides the ability to set up data scripts for multiple data files depending on file formats provided by the client. This provides excellent flexibility for the customer as there are usually limitations in file format and reporting in the source systems.

● Multiple data sources: Data Studio has the ability tomanage data from varying data sources. Tenex has aggregated data from different source systems, such as voter registration and ballot ordering systems, and using the flexibility built into the Data Studio, assembled all data elements for use in the ePollbook

● Powerful scripting: Data Studio scripting engine provides an interface where the administrator can set up scripts in a defined order and set up all business rules in the script.

● Ability tomonitor: As data is being loaded, the end user has visibility into all aspects of the process and is provided details on exactly which step is currently running.

If a person is not located in the voter database, a step-by-step form allows the election worker to complete voter registration directly on the Touchpad. At the end of the process, a paper copy can be printed for signature capture, or the signature can be captured on the screen.

Pre-Election Services

Tenexwill provide support for the rollout of the ePollbooks for the 2024 election cycle. The specific support requirements and roles will be discussed during project planning. Tenex supports all customers during pre-election activities with extended operating hours as well as onsite support, if needed.

Election Day Services

Tenex’s methodology involves developing a collaborative extended team approachwith real-time communication between customers’ operations teammembers and dedicated Tenex personnel. Tenex provides remote support via email, web, and phone; the telephone number is toll-free. This support is available to help with both technical and operational questions. Tenex will also provide a service line telephone number that is answered every day during business hours and has extended hours during elections.

Post-Election Day Services

Tenex supports all customers during post-election activities with extended operating hours as well as onsite support, if needed.

Section 5. Optional Items ExtendedWarranties For additional coverage, Apple Care can be purchased through Apple for $99 per device for 9th Generation or 10th Generation iPads. This warranty covers an additional 3 years after the standardmanufacturer warranty.

Apple Caremust be purchased directly through Apple within 90 days of purchase. AppleCare defines the terms for this coverage. The software comes with a one-year software warranty under the standard terms of software licensing and industry norms. After the first year, software is maintained under annual support and continuing license agreement.

VolumeDiscount Pricing Guidelines Tenexwill work with jurisdictions on an individual level to determine if or when volume discount pricing is applicable.

Optional Equipment Not Listed in Section 3 Above Additional equipment consumables that may be acquired are listed in the table below.

Consumable Items Cost Per Unit Epson TM-M30 Thermal Paper Case | (50 rolls per case) $85 Epson TM-P80 Thermal Paper Case | (50 rolls per case) $85 Epson TM-L100 Thermal Label Case | (32 rolls per case) $480 StarMicronics Thermal Paper Case | (50 rolls per case) $85 Touchpad Color Coding Stickers | (per Touchpad) $15

Integration Services Items Cost

ExpressVote Printer and Printer Server

ExpressVote Print Server Hardware (1 time fee)

$185 (per ExpressVote Printer)

ES&S ExpressVote Annual Integration License (years 1-4)

$10,000 (per year)

Additional Support Service Options Not Listed in Section 3 Above While the ePollbook concept and products have been around for some time, many jurisdictions have evolved their thoughts about this tool and its capabilities to includemore features than previously imagined. As with any technology, the products and systems and the desired and required capabilities of the systems have evolved over time. Jurisdictions are looking for a solution that can domore than check-in the voter. Tenex has stepped up to the challenge and designed the Tenex Election Desk (TED) platform tomeet this need, which is anOhio certified VRS.

TED comprises various solutions, including the Precinct Central solution. Tenex offers additional solutions that complement Precinct Central to createmore efficient electionmanagement processes. These solutions include:

10xUniversity, Live Results, Election Response, Election Force, Election AIM, Ready Board.

For further pricing information on any of the solutions shown below or Tenex Election Desk (TED) voter registration, please contact Tenex.

Product Name Purpose and Function Key Features

10xUniversity 10xUniversity is an online training learning management system (LMS) for election workers before Election Day. Facilitate in-person training courses with custom eLearning classes!

● Learningmanagement system

● Course library

● Proficiency testing and reporting

● Mobile learning

Live Results Live Results is a real-time election night reportingmodule for reporting preliminary as well as final and certified results on election night. This solution offers configurable results tomeet the needs of any election through a secure and reliable platformwith 24/7 technical support.

● Integration with all voting systems

● Secure, reliable data reporting

● Vivid data displays for Public-facing website

● Accessible, high-contrast reporting

Election Response Election Response is an election help desk and call center tracking system. Built for elections, Election Response supports workloadwith ticket management to reduce the need for additional staff, gain insights into voter needs bymeasuring call times, time to resolution, andmore.

● Integration with Precinct Central ePollbooks

● Map-based views

● Color-coded statuses

● Call logs

● Election location guide

Election Force Election Force allows easy tracking for training classes, election worker staffing and scheduling, and election worker payroll. The worker portal allows workers to apply for roles, self-schedule for training, and cut costs by providing availability online. Keep everyone in-the -knowwith a custom look and feel leading to Election Day, meeting workers where they are.

● Customizable election plan

● Schedule election workers

● Set training schedules

● Payroll functionality

Election AIM Election AIM is an asset and inventory management solution designed for managing the equipment and election supplies allocation and tracking process. Election AIM enables efficient inventorymanagement with scanning through amobile friendly app, complete with up-to-date lists, location tracking, andmore.

● Integration with Tenex Election Desk (TED)

● Chain-of-Custody tools

● Barcoded seals and RFID tags

● Mobile iOS app

● Location tracking

Ready Board Ready Board provides high-level visibility into the status of voting locations to allow administrators to quickly identify issues before they escalate.

● Visual task list

● Color-coded statuses

● Integrates with Precinct

Central and Election AIM

● Available on the TED

Mobile app