Linguistica Winning Bid.pdf

EXHIBIT A-1 – BIDDER’S CERT.: 17622 – SPKN LANG. INTERP. SERV., CT CRED. PAGE 1

(Rev 2022-09-12)

EXHIBIT A-1 – BIDDER’S CERTIFICATION

Competitive Solicitation: No. 17622 – Spoken Language Interpreter Services, Court Credentialed

Bidder: _________________________________ Type/print full legal name of Bidder

Bidder’s Address: _________________________________ Type/print Bidder’s Address

Bidder Organization Type:

Check appropriate box

Corporation: Domestic Foreign

Limited Liability Company (LLC): Domestic Foreign

Partnership: Domestic Foreign

Sole Proprietorship:

* Note: A sole proprietorship is an unincorporated business owned and run by an individual with no distinction between the business and the owner. It is not a legal entity. It simply refers to a person who owns the business and is personally responsible for its debts and who pays personal income taxes on profits earned from the business. If you are a bidder who operates a business on your own, you automatically are a sole proprietor unless you have adopted a business structure (e.g., corporation, LLC, partnership).

State of Formation for Corp./LLC/Partnership :

Type/print the state where the corporation, LLC, or partnership is formed – e.g., ‘Washington’ if domestic and the name of the state if ‘Foreign’ (i.e., not Washington)

Doing Business Under Another Name:

Check appropriate box

State whether Bidder has been doing business under another name during the past five years:

Bidder has NOT done business under another name Bidder HAS done business under another name If Bidder HAS done business under another name, provide the name(s) and addresses:

Name: ___________________________________

Address: ___________________________________

Bidder, through the duly authorized undersigned, makes this certification as a required element of submitting a responsive bid. Bidder certifies, to the best of its knowledge and belief that the following are true, complete, correct, and made in good faith:

Utah

4250 W 5415 S, Kearns, UT84118

Linguistica International, Inc.

EXHIBIT A-1 – BIDDER’S CERT.: 17622 – SPKN LANG. INTERP. SERV., CT CRED. PAGE 2

1. UNDERSTANDING. Bidder certifies that Bidder has read, thoroughly examined, and fully understands all of the provisions in the Competitive Solicitation (including all exhibits) and the terms and conditions of the Contract and any amendments or clarifications to the Competitive Solicitation, and agrees to abide by the same.

2. ACCURACY. Bidder certifies that Bidder has carefully prepared and reviewed its bid and fully supports the accuracy of the same. Bidder further understands and acknowledges that Enterprise Services shall not be responsible for any errors or omission on the part of Bidder in preparing its bid. Bidder further certifies that the facts declared here are true and accurate. Bidder further understands and acknowledges that the continuing compliance with these statements and all requirements of the Competitive Solicitation are conditions precedent to the award or continuation of the resulting Contract.

3. NO COLLUSION, ANTI-COMPETITIVE PRACTICES, OR SHARING BID INFORMATION. Bidder certifies that Bidder has not, either directly or indirectly, entered into any agreement, participated in any collusion, or otherwise taken any action in restraint of free competitive bidding in connection with this Competitive Solicitation. Bidder further certifies that Bidder’s bid prices have been arrived at independently, without engaging in collusion, bid rigging, or any other illegal activity, and without for the purpose of restricting competition any consultation, communication, or agreement with any other bidder or competitor relating to (a) those prices, (b) the intention to submit a bid, or

(c) the methods or factors used to calculate the prices offered. Bidder further certifies that Bidder has not been and will not knowingly disclose its bid prices, directly or indirectly, to any other bidder or competitor before award of a Contract, unless otherwise required by law. Bidder further certifies that Bidder has made no attempt and shall not make any attempt to induce any other person or firm to submit or not to submit a bid for the purpose of restricting competition.

Bidder, however, freely may join with other persons or organizations for the purpose of presenting a joint bid. Whether done directly or indirectly, communicating bid information with other bidders, collusion, or anti-competitive actions among bidders are prohibited. If there is evidence of such communication, collusion, or anti-competitive activities among bidders, Enterprise Services reserves the right to disqualify such bidders.

4. FIRM OFFER. Bidder certifies that its bid pertaining to the above-referenced Competitive Solicitation is a firm offer which cannot be withdrawn for a time period of ninety (90) days from and after the bid due date specified in the Competitive Solicitation. Enterprise Services may accept such bid, with or without further negotiation, at any time within such period. In the event of a protest, Bidder’s bid shall remain valid for such time period or until the protest and any related court action is resolved, whichever is later.

5. CONFLICT OF INTEREST. Bidder certifies that, in preparing its bid, Bidder has not been assisted by any current or former employee of the State of Washington whose duties relate (or did relate) to this Competitive Solicitation or prospective Contract and who was assisting in other than the employee’s official, public capacity. Bidder further certifies that no such current or former public employee nor any member of such person’s immediate family have any financial interest in the outcome of Bidder’s bid.

6. NO REIMBURSEMENT. Bidder certifies that Bidder understands that the State of Washington will not reimburse Bidder for any costs incurred in the preparation of Bidder’s bid. All bids become the property of the State of Washington, and Bidder claims no proprietary right to the ideas, writings, items, or samples unless so stated in the bid.

EXHIBIT A-1 – BIDDER’S CERT.: 17622 – SPKN LANG. INTERP. SERV., CT CRED. PAGE 3

7. PERFORMANCE. Bidder certifies that Bidder understands that its submittal of a bid and execution of this Bidder’s Certification certifies Bidder’s willingness to comply with the Contract, if awarded such. By submitting this bid, Bidder hereby offers to furnish the goods and/or services solicited pursuant to this Competitive Solicitation in compliance with all terms, conditions, and performance requirements contained in this Competitive Solicitation and the resulting Contract or, if applicable, as detailed on a Contract Issues List, if permitted, in this Competitive Solicitation.

8. INSURANCE. Bidder certifies as follows (must check one):

BIDDER HAS REQUIRED INSURANCE. Bidder has attached a current, valid Certificate of

Insurance for each and all of the required insurance coverages as specified in the Contract (note: Bidder must attach the Insurance Certificate).

OR

BIDDER WILL OBTAIN REQUIRED INSURANCE. Bidder does not have a current, valid

Certificate of Insurance for each and all of the required insurance coverages as specified in the Contract but, if designated as an Apparent Successful Bidder, Bidder will provide such a Certificate of Insurance, without exception of any kind, to Enterprise Services within twenty-four (24) hours of such designation or notification by Enterprise Services or be deemed a nonresponsive bid.

OR

BIDDER DOES NOT HAVE REQUIRED INSURANCE. As detailed on the attached explanation

(Bidder to provide), Bidder does not have a current, valid Certificate of Insurance for each and all of the required insurance coverages as specified in the Contract and, if designated as an Apparent Successful Bidder would not be able to provide such a Certificate of Insurance to Enterprise Services within twenty-four (24) hours of such designation.

9. DEBARMENT. Bidder certifies as follows (must check one):

NO DEBARMENT. Bidder and/or its principals are not presently nor has ever been debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from contracting with any federal, state, or local governmental entity within the United States.

OR

DEBARRED. As detailed on the attached explanation (Bidder to provide), Bidder and/or its principals presently are debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from contracting with a federal, state, or local governmental entity within the United States.

10. CRIMINAL OFFENSE. Bidder (including Bidder’s officers) certifies as follows (must check one):

NO CRIMINAL OFFENSE. Bidder has not, within the three (3) year period preceding the date of this Competitive Solicitation, been convicted or had a civil judgment rendered against Bidder for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a governmental contract;

violation of any federal or state antitrust statute; or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property. Bidder further certifies that it is not presently indicted or otherwise criminally or civilly charged by a governmental entity with commission of any of the offenses enumerated in this paragraph.

EXHIBIT A-1 – BIDDER’S CERT.: 17622 – SPKN LANG. INTERP. SERV., CT CRED. PAGE 4

OR

CRIMINAL OFFENSE. As detailed on the attached explanation (Bidder to provide), within the three (3) year period preceding the date of this Competitive Solicitation, Bidder has been convicted or had a civil judgment rendered against Bidder for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a governmental contract; violation of any federal or state antitrust statute; or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property.

11. WAGE THEFT PREVENTION. Bidder certifies as follows (must check one):

NO WAGE VIOLATIONS. Bidder has NOT been determined by a final and binding citation and notice of assessment issued by the Washington Department of Labor and Industries or through a civil judgment entered by a court of limited or general jurisdiction to have willfully violated, as defined in RCW 49.48.082, any provision of RCW chapters 49.46, 49.48, or 49.52 within three (3) years prior to the date of the above-referenced Competitive Solicitation date.

OR

VIOLATIONS OF WAGE LAWS. Bidder has been determined by a final and binding citation and notice of assessment issued by the Washington Department of Labor and Industries or through a civil judgment entered by a court of limited or general jurisdiction to have willfully violated, as defined in RCW 49.48.082, a provision of RCW chapters 49.46, 49.48, or 49.52 within three (3) years prior to the date of the above-referenced Competitive Solicitation date.

12. CIVIL RIGHTS. Bidder certifies as follows (must check one):

COMPLIANCE WITH CIVIL RIGHTS REQUIREMENTS. Bidder complies with all applicable requirements regarding civil rights. Such requirements prohibit discrimination against individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

OR

NON-COMPLIANCE WITH CIVIL RIGHTS REQUIREMENTS. Bidder does not comply with all applicable requirements regarding civil rights.

13. WORKERS’ RIGHTS (EXECUTIVE ORDER 18-03). Bidder certifies as follows (must check one):

NO MANDATORY INDIVIDUAL ARBITRATION CLAUSES AND CLASS OR COLLECTIVE ACTION WAIVERS

FOR EMPLOYEES. Bidder does NOT require its employees, as a condition of employment, to sign or agree to mandatory individual arbitration clauses or class or collective action waivers.

OR

MANDATORY INDIVIDUAL ARBITRATION CLAUSES AND CLASS OR COLLECTIVE ACTION WAIVERS FOR

EMPLOYEES. Bidder requires its employees, as a condition of employment, to sign or agree to mandatory individual arbitration clauses or class or collective action waivers.

14. TERMINATION FOR DEFAULT OR CAUSE. Bidder certifies as follows (must check one):

NO TERMINATION FOR DEFAULT OR CAUSE. Bidder has not, within the three (3) year period http://app.leg.wa.gov/RCW/default.aspx?cite=49.48.082 http://app.leg.wa.gov/RCW/default.aspx?cite=49.46 http://app.leg.wa.gov/RCW/default.aspx?cite=49.48 http://app.leg.wa.gov/RCW/default.aspx?cite=49.52 http://app.leg.wa.gov/RCW/default.aspx?cite=49.48.082 http://app.leg.wa.gov/RCW/default.aspx?cite=49.46 http://app.leg.wa.gov/RCW/default.aspx?cite=49.48 http://app.leg.wa.gov/RCW/default.aspx?cite=49.52 https://www.governor.wa.gov/sites/default/files/exe_order/18-03%20-%20Workers%20Rights%20%28tmp%29.pdf

EXHIBIT A-1 – BIDDER’S CERT.: 17622 – SPKN LANG. INTERP. SERV., CT CRED. PAGE 5

preceding the date of this Competitive Solicitation, had one (1) or more federal, state, or local governmental contracts terminated for cause or default.

OR

TERMINATION FOR DEFAULT OR CAUSE. As detailed on the attached explanation (Bidder to provide), within the three (3) year period preceding the date of this Competitive Solicitation, Bidder has had one (1) or more federal, state, or local governmental contracts terminated for cause or default.

15. TAXES. Bidder certifies as follows (must check one):

TAXES PAID. Except as validly contested, Bidder is not delinquent and has paid or has arranged for payment of all taxes due to the State of Washington and has filed all required returns and reports as applicable.

OR

DELINQUENT TAXES. As detailed on the attached explanation (Bidder to provide), Bidder has not paid or arranged for payment of all taxes due to the State of Washington and/or has not timely filed all required returns and reports as applicable.

16. FINANCIALLY SOLVENT. Bidder certifies as follows (must check one):

FINANCIALLY SOLVENT. Bidder is financially stable and solvent, has adequate cash reserves to meet all financial obligations, has not commenced bankruptcy proceedings voluntarily or otherwise, and is not subject to any judgments, liens, or encumbrances of any kind affecting title to any Goods or Services that are the subject of this Competitive Solicitation.

OR

NOT FINANCIALLY SOLVENT. As detailed on the attached explanation (Bidder to provide), Bidder is not financially stable and solvent – i.e., Bidder does not have adequate cash reserves to meet all financial obligations, has commenced bankruptcy proceedings voluntarily or otherwise, or is subject to a judgment, lien, or encumbrance that affects title to the Goods or Services that are the subject of this Competitive Solicitation.

17. LAWFUL REGISTRATION. Bidder, if conducting business other than as a sole proprietorship certifies as follows (must check one):

CURRENT LAWFUL REGISTRATION. Bidder is in good standing in the State of Washington and the jurisdiction where Bidder is organized, including having timely filed all required annual reports.

OR

DELINQUENT REGISTRATION. As detailed on the attached explanation (Bidder to provide), Bidder currently is not in good standing in the State of Washington and/or the jurisdiction where Bidder is organized.

NOTE: This certification applies only to bidders that are organized as separate legal entities (e.g., a corporation, partnership, limited liability company). If bidder is a sole proprietor, this certification should not be answered.

18. REGISTRATION WITH WASHINGTON SECRETARY OF STATE. Bidder certifies as follows (must check one):

BIDDER IS REGISTERED WITH WASHINGTON SECRETARY OF STATE. Bidder is registered with the

EXHIBIT A-1 – BIDDER’S CERT.: 17622 – SPKN LANG. INTERP. SERV., CT CRED. PAGE 6

Washington Secretary of State, is in good standing, and has the following Unified Business Identifier (UBI) number: ___ ___ ___.

OR

BIDDER WILL REGISTER WITH WASHINGTON SECRETARY OF STATE. Bidder is not registered with the Washington Secretary of State but, if designated as an Apparent Successful Bidder, Bidder will register with the Washington Secretary of State to obtain a UBI number and provide proof of such registration satisfactory to Enterprise Services within twenty-four (24) hours of such designation or notification by Enterprise Services or be deemed a nonresponsive bid.

OR

BIDDER IS NOT REGISTERED WITH WASHINGTON SECRETARY OF STATE. Bidder is not registered with the Washington Secretary of State and Bidder declines to register with the Washington Secretary of State. Note: Enterprise Services requires all awarded bidders (including Washington firms and out of state firms) to be registered with the Washington Secretary of State. Bidders who are not registered will not be awarded a Contract.

NOTE: This certification applies only to bidders that are organized as separate legal entities (e.g., a corporation, partnership, limited liability company). If bidder is a sole proprietor, this certification should not be answered.

19. REGISTRATION WITH WASHINGTON STATE DEPARTMENT OF REVENUE. Bidder certifies as follows (must check one):

BIDDER IS REGISTERED WITH WASHINGTON STATE DEPARTMENT OF REVENUE. Bidder is registered with the Washington State Department of Revenue, has a business license to do business in Washington, and has the following Unified Business Identifier (UBI) number: ___ ___ ___.

OR

BIDDER WILL REGISTER WITH WASHINGTON STATE DEPARTMENT OF REVENUE. Bidder is not registered with the Washington State Department of Revenue but, if designated as an Apparent Successful Bidder, Bidder will register with the Washington State Department of Revenue for a business license and provide proof of such registration satisfactory to Enterprise Services within twenty-four (24) hours of such designation or notification by Enterprise Services or be deemed a nonresponsive bid.

OR

BIDDER IS NOT REGISTERED WITH WASHINGTON STATE DEPARTMENT OF REVENUE. Bidder is not registered with the Washington State Department of Revenue and Bidder declines to register with the Washington State Department of Revenue. Note: Enterprise Services requires all awarded bidders (including Washington firms and out of state firms) to be registered with the Washington State Department of Revenue. Bidders who are not registered will not be awarded a Contract.

20. SUBCONTRACTORS. Bidder certifies as follows (must check one):

NO SUBCONTRACTORS. If awarded a Contract, Bidder will not utilize subcontractors to provide the goods and/or services subject to this Competitive Solicitation.

OR

EXHIBIT A-1 – BIDDER’S CERT.: 17622 – SPKN LANG. INTERP. SERV., CT CRED. PAGE 7

SUBCONTRACTORS. As detailed on the attached explanation (Bidder to provide), if awarded a Contract, Bidder will utilize subcontractors to provide the goods and/or services subject to this Competitive Solicitation. In such event, Bidder further certifies that, as to the State of Washington, Bidder shall retain responsibility for its subcontractors, including, without limitation, liability for any subcontractor’s acts or omissions. Note: Bidder must provide the precise legal name (including state of organization), business address, and federal tax identification number (TIN) for each subcontractor. Note: If the TIN is a SSN, do not provide the SSN.

21. WASHINGTON SMALL BUSINESS. Bidder certifies as follows (must check one):

WASHINGTON SMALL BUSINESS. Bidder is a Washington Small Business as defined in

RCW 39.26.010. To qualify as a Washington Small Business, Bidder must meet three

(3) requirements:

Location. Bidder’s principal office/place of business must be located in and identified as being in the State of Washington. A principal office or principal place of business is a firm’s headquarters where business decisions are made and the location for the firm’s books and records as well as the firm’s senior management personnel.

Size. Bidder must be owned and operated independently from all other businesses and have either: (a) fifty (50) or fewer employees;

or (b) gross revenue of less than seven million dollars ($7,000,000) annually as reported on Bidder’s federal income tax return or its return filed with the Washington State Department of Revenue over the previous three consecutive years).

WEBS Certification. Bidder must have certified its Washington Small Business status in Washington’s Electronic Business Solution

(WEBS).

OR

NOT WASHINGTON SMALL BUSINESS. Bidder does not qualify as a Washington Small

Business as set forth above.

22. CERTIFIED VETERAN-OWNED BUSINESS. Bidder certifies as follows (must check one):

CERTIFIED VETERAN-OWNED BUSINESS. Bidder is a Certified Veteran-Owned Business under RCW 43.60A.190. To qualify as a Certified Veteran-Owned Business, Bidder must meet four (4) requirements:

51% Ownership. Bidder must be at least fifty-one percent (51%) owned and controlled by:

A veteran as defined as every person who at the time he or she seeks certification has received a discharge with an honorable characterization or received a discharge for medical reasons with an honorable record, where applicable, and who has served in at least one of the capacities listed in

RCW 41.04.007;

A person who is in receipt of disability compensation or pension from the department of veterans affairs; or http://www.des.wa.gov/services/ContractingPurchasing/Business/Pages/WEBSRegistration.aspx

EXHIBIT A-1 – BIDDER’S CERT.: 17622 – SPKN LANG. INTERP. SERV., CT CRED. PAGE 8

An active or reserve member in any branch of the armed forces of the United States, including the national guard, coast guard, and armed forces reserves.

Washington Incorporation/Location. Bidder must be either an entity that is incorporated in the state of Washington as a Washington domestic corporation or, if not incorporated, an entity whose principal place of business is located within the State of Washington.

WEBS Certification. Bidder must have certified its Veteran-Owned business status in Washington’s Electronic Business Solution

(WEBS).

WDVA Certification. Bidder must have provided certification documentation to the Washington Department of Veterans’ Affairs WDVA) and be certified by WDVA and listed as such on WDVA’s website (WDVA – Veteran-Owned Businesses).

OR

NOT A CERTIFIED VETERAN-OWNED BUSINESS. Bidder does not qualify as a Certified

Veteran-Owned Business as set forth above.

23. REFERENCES. Bidder certifies that the references provided to Enterprise Services have worked with Bidder and that such individuals and firms have full permission, without any additional requirement or release, to provide such references and information to Enterprise Services. Bidder hereby authorizes Enterprise Services (or its agent) to contact Bidder’s references and others who may have pertinent information regarding Bidder’s prior experience and ability to perform the Contract, if awarded. Bidder hereby authorizes such individuals and firms to provide such references and release to Enterprise Services information pertaining to the same.

24. COURT CREDENTIALED INTERPRETER SERVICES. Bidder certifies as follows (must check one):

COURT CREDENTIALED. Bidder certifies that (check any applicable boxes):

CERTIFIED INTERPRETER. Bidder is identified by the Washington State Administrative Office of Courts as a certified interpreter in one or more of the following languages (check applicable boxes):

Arabic (Egyptian or Levantine)

Bosnian/Croatian/Serbian Cantonese French Khmer (Cambodian) Korean

Laotian Mandarin Portuguese Russian Spanish Tagalog Vietnamese

REGISTERED INTERPRETER. Bidder is identified by the Washington State Administrative Office of Courts as a registered interpreter in one or more of the following languages (check applicable boxes):

Albanian Amharic Burmese

Czech Dutch Farsi http://www.des.wa.gov/services/ContractingPurchasing/Business/Pages/WEBSRegistration.aspx https://www.dva.wa.gov/veterans-their-families/veteran-owned-businesses/vob-search

EXHIBIT A-1 – BIDDER’S CERT.: 17622 – SPKN LANG. INTERP. SERV., CT CRED. PAGE 9

German Greek Haitian Creole Hebrew Hindi Hungarian Ilocano Japanese Kurdish Marshallese Oromo Polish Portuguese

Punjabi Romanian Samoan Somali Swahili Thai Tigrinya Turkish Ukrainian Urdu Wolof Yoruba

OR

NOT COURT CREDENTIALED. Bidder certifies that Bidder is not identified by the

Washington State Administrative Office of Courts as either a certified or registered interpreter.

25. DELIVERY MODALITY FOR COURT CREDENTIALED INTERPRETER SERVICES. Bidder certifies as follows (must check one):

BIDDER IS CAPABLE TO DELIVER COURT CREDENTIALED INTERPRETER SERVICES THROUGH IPI, OPI, AND VRI. Bidder certifies that Bidder is capable to deliver Court Credentialed Interpreter Services, for the language(s) that Bidder has certified herein, through each of the following delivery modalities (check applicable boxes):

IPI. Bidder is capable to deliver In-Person Court Credentialed Interpreter

Services.

OPI. Bidder is capable to deliver Over the Phone Court Credentialed

Interpreter Services.

VRI. Bidder is capable to deliver Video Remote Court Credentialed

Interpreter Services through Zoom and Microsoft Teams.

OR

BIDDER IS NOT CAPABLE TO DELIVER COURT CREDENTIALED INTERPRETER SERVICES THROUGH IPI, OPI, AND VRI. Bidder certifies that Bidder is not capable to deliver Court Credentialed Interpreter Services through all three of the specified delivery modalities – IPI, OPI, and VRI, as specified herein.

Bidder further certifies that it shall provide immediate written notice to Enterprise Services if, at any time prior to a Contract award, Bidder learns that any of its certifications set forth herein were erroneous when submitted or have become erroneous by reason of changed circumstances.

EXHIBIT A-1 – BIDDER’S CERT.: 17622 – SPKN LANG. INTERP. SERV., CT CRED. PAGE 10

I hereby certify, under penalty of perjury under the laws of the State of Washington, that the certifications herein are true and correct and that I am duly authorized to make these certifications on behalf of the Bidder listed herein.

BIDDER NAME: _____________________________________________________

Print Name of Bidder – Print full legal entity name of the firm submitting the Bid

If Bidder is a sole proprietor, print the full legal name of the individual who is the Bidder submitting the Bid

By: ______________________________ Signature of Bidder’s authorized person

Title: ______________________________ Title of person signing certificate

Date: ________________________________

Print Name of person making certifications for Bidder

Place: ________________________________ Print city and state where signed

Return this Bidder’s Certification to Procurement Coordinator at:

LanguageAccess@des.wa.gov

Linguistica International, Inc.

Sabrina Morales

CEO Kearns, Utah

05/26/2023

EXHIBIT A-02 – BIDDER’S PROFILE: 17622 – SPOKEN LANGUAGE INTERPRETER SERVICES, COURT CREDENTIALED PAGE 1 (Rev 2021-06-30)

EXHIBIT A-2 – BIDDER’S PROFILE

Competitive Solicitation: No. 17622 – Spoken Language Interpreter Services, Court Credentialed

Bidder: ___________________________ Type/print full legal name of Bidder

BIDDER INFORMATION

Legal name of Bidder:

Address of Bidder:

Note: This information must match the information from Bidder’s Business License.

Business Name Address City, State, Zip Code

Bidder’s Washington State Department of Revenue Registration Number/Unified Business Identifier (UBI) Number:

Note: A nine digit UBI number is assigned to each registered businesses in Washington.

Taxpayer Identification No. (TIN):

Note: Your TIN will be either a number issued by the IRS (e.g., Employer Identification Number, Federal Tax Identification Number) or a number issued by the Social Security Administration (i.e., your Social Security Number). Do Not provide a Social Security Number.

Is your firm certified as a minority or woman owned business with the Washington State Office of Minority & Women’s Business Enterprises (OMWBE)?

Yes No If yes, provide Bidder’s MWBE certification no.: ____________

Linguistica International, Inc.

Kearns, UT 84118

4250 W 5415 S

Linguistica International, Inc.

NA

452767932

EXHIBIT A-02 – BIDDER’S PROFILE: 17622 – SPOKEN LANGUAGE INTERPRETER SERVICES, COURT CREDENTIALED PAGE 2

BIDDER INFORMATION

Is your firm a self-certified Washington State Small Business?

Note: See Exhibit A-1 – Bidder’s Certification for criteria to qualify as a Washington State Small Business.

Note: Regardless of size, a qualifying business must be owned and operated independently from all other businesses. In regard to size, the gross revenue thresholds, as reported on Bidder’s tax returns, are as follows:

Microbusiness: Annual gross revenue of less than one million dollars.

Minibusiness: Annual gross revenue of more than one million dollars, but less than three million dollars.

Small Business: Annual gross revenue of less than seven million dollars over each of the three prior consecutive years.

Yes No

If yes, provide the location for Bidder’s principal place of business:

Street Address City, State, Zip Code

If yes, what is your business size (based on annual gross revenue)?

Microbusiness

Minibusiness

Small Business

Is your firm certified as a Veteran-Owned Business with the Washington State Department of Veteran Affairs?

Note: See Exhibit A-1 – Bidder’s Certification for criteria to qualify as a Certified Veteran-Owned Business.

Yes No

If yes, provide Bidder’s WDVA certification no.: _____________

CONTRACT MANAGEMENT POINTS OF CONTACT FOR BIDDER

Authorized Representative Name:

Email:

Phone:

Contract Administrator Name:

Email:

Phone:

Sales Reporting Representative Name:

Email:

Phone:

Sales Reporting Alternate Name:

Email :

Phone:

Management Fee Representative Name:

Email:

Phone:

Management Fee Contact Alternate Name:

Email:

Phone:

Jordan Daines accounts@linguisticainternational.com

801-618-1454

EXHIBIT A-02 – BIDDER’S PROFILE: 17622 – SPOKEN LANGUAGE INTERPRETER SERVICES, COURT CREDENTIALED PAGE 3

CONTRACT MANAGEMENT POINTS OF CONTACT FOR BIDDER

Address for Enterprise Services to send management fee invoices:

Company name:

Attn:

Address:

City/State/Zip:

Address for Enterprise Services to send legal notices:

Company name:

Attn:

Address:

City/State/Zip:

REFERENCES

Provide a minimum of three (3) commercial or government references for which bidder has delivered Court Credentialed Interpreter Services as described in the Competitive Solicitation.

REFERENCE 1

Entity Name:

Contact:

Phone:

Email:

REFERENCE 2

Entity Name:

Contact:

REFERENCE 3

Entity Name:

Contact:

PURCHASE CARDS (I.E., CREDIT CARDS)

Please indicate which types of purchasing (credit) cards are accepted (note: any card fees must be included in the unit price of the bid):

Visa Master Card American Express Discover Other:

Return this Bidder’s Profile to Procurement Coordinator at:

LanguageAccess@des.wa.gov

Linguistica International, Inc.

Jordan Daines

South Jordan, UT 84095 P.O.Box 95010

Linguistica International, Inc.

Jordan Daines P.O.Box 95010

South Jordan, UT 84095

Salt Lake City Public Schools Bob Muench 801-578-8378 bob.muench@slcschools.org

Jodie Fickett 206-252-0072 jlfickett@seattleschools.org

NYC Health + Hospitals/Woodhull Brenda Martinez 718-302-7390

Seattle Public Schools

Brenda.Martinez@nychhc.org

EXHIBIT B – PERFORMANCE REQUIREMENTS PAGE 1

EXHIBIT B – PERFORMANCE REQUIREMENTS

Competitive Solicitation: No. 17622 – Spoken Language Interpreter Services, Court Credentialed

Type/print full legal name of bidder company

Instructions

1. Add bidder company’s name above and review the below Performance Requirements.

2. Mark YES or NO if bidder meets each requirement in Bidder’s Compliance column.

3. In the Written Response column for every requirement that indicates a "Written Response Required," provide a written response that addresses how bidder will meet the requirement. Limited responses may receive lower scoring than those that demonstrate knowledge of the subject matter. The total word count for all written responses must not exceed 1000 words. Any text in excess of 1001 words will be deleted prior to forwarding the submittals to the evaluation team. Bidder can include screen shots or diagrams if needed. Written responses must not reference or link to any material outside of this document. Please note, the responses to this exhibit will be incorporated into the resulting Contract if bidder is selected for award.

4. Submit the exhibit as a Microsoft Word document and without modifying the font or formatting. If you need to print out this document for any reason, please note this document is size Legal 8.5” x 14”.

Please note: Not following any of the specified instructions might be grounds for the bid to be considered non-responsive.

PERFORMANCE REQUIREMENTS AND FACTORS FOR DES USE ONLY

Requirement

ID

Performance Requirement and Stated Business Need

Points Available

Bidder’s Compliance Written Response Evaluator

Score Evaluator Comment

1. Must be able to provide confirmation of scheduled interpreter services within 48 hours of receiving a purchaser request.

Pass/Fail ☐ Yes ☐ No

2. Must have the ability to submit to agencies any required report(s) on an

Pass/Fail ☐ Yes

EXHIBIT B – PERFORMANCE REQUIREMENTS PAGE 2

ID

Performance Requirement and Stated Business Need

Points Available

Bidder’s Compliance Written Response Evaluator

Score Evaluator Comment as needed basis within ten (10) business days after request. Elements of such reports may be by language and include the following:

• Dates of service

• Project status: filled, unfilled, completed, cancelled and no shows

• Name of assigned interpreter

• Name of requestor

• Dollar amounts paid for a given time period, to include hours, miles and any other costs

• Hours per language

☐ No

3.

Interpreters performing services on this Contract must have a minimum of 1 year experience providing interpreter services in that language.

Bidder must have available at least one interpreter (either as employee or subcontractor) through the term of this Contract that possess at least 1 year of experience for each language the bidder is bidding in Exhibit C.

Pass/Fail

☐ Yes ☐ No

EXHIBIT B – PERFORMANCE REQUIREMENTS PAGE 3

ID

Performance Requirement and Stated Business Need

Points Available

Bidder’s Compliance Written Response Evaluator

Score Evaluator Comment

4. The State is looking for bidders that have experience providing interpreter services.

In the Written Response column please detail any relevant industry experience your entity or its principles have – specify the number of years and number of customers served, indicate any industry recognitions, and any other information that helps address your entity's knowledge and experience in this industry.

100 points Linguistica International is a Certified Minority Women- Owned business. Our founder Sabrina Morales, staff and trainers work in the field of Over the Phone interpretation nationally and internationally and are recognized in the interpreting and translation sector as leaders and innovators. We are active in many Over the Phone interpretation associations and were instrumental in founding the National Code of Ethics and National Standards of Practice for interpreters, and in healthcare established through the National Council on Interpreting in Healthcare.

Linguistica was founded in 2005 and since then has been providing language services in over 350 different languages to public and private healthcare systems, as well as schools and educational institutions across the United States. Our management and support team operates from our HQ in Salt Lake City.

Linguistica currently utilizes a team of over 14,000 over the phone interpreters available 24/7/365. Our coordination center connects over 6,000 interpretation calls daily.

Requests range from the most common Spanish and Mandarin to languages of lesser diffusion, such as Mandingo and Quechua.

Over the past two decades we have acquired substantial and successful experience providing specialized services to medical, healthcare, and educational institutions nationwide. We currently interpret over the phone (OPI), in-person (IPI) and virtually through video-remote interpreting (VRI) services as well as provide document translation services. We have extensive experience in healthcare and Over the Phone interpretation, including in large acute teaching hospitals, psychiatric, and mental health settings as well as government and educational institutions. We are the main Over the Phone interpretation vendor for hundreds of medical and educational facilities nationwide including New York Health and Hospitals, Primary Children’s Hospital, Yale New Haven Hospital, California State Hospital, Smilow Cancer Centers; and Utah Public

EXHIBIT B – PERFORMANCE REQUIREMENTS PAGE 4

ID

Performance Requirement and Stated Business Need

Points Available

Bidder’s Compliance Written Response Evaluator

Score Evaluator Comment

Schools, Alabama Public Schools, Georgia Public Schools, Florida Public Schools, and Michigan Public Schools among others.

We understand the unique challenges faced by interpreters and translators working in educational settings and the skill set needed to successfully meet these challenges. As a result, our training program includes targeted educational casework modules, covering specialty terminology, the National Standards of Practice for Interpreting, and the National Code of Ethics for Interpreters.

At Linguistica International, we understand that educational interpreting requires the ability to use multiple interpreting approaches including 1st person, narrative, descriptive, simultaneous, consecutive, and working with a professional educator or educational team. Our interpreters are trained in all methods and techniques to ensure the most accurate delivery of interpreting services.

5. The State needs to ensure this Contract provides continued access to qualified interpreters. Bidder should be able to ensure interpreters’ ongoing availability for all language/regions bid in Exhibit C.

In the Written Response column, please briefly summarize the following:

1) your recruiting, vetting and retention processes for interpreters;

and

2) your annual performance evalution and training requirements for the interpreters

100 points Interpreter Recruiting, Testing, and Training Recruiting:

Linguistica International takes great pride in assessing candidates prior to activation. Our credentialing processes involve a comprehensive review and validation of a candidates’ employment, a background check, and their eligibility to work.

All documentation including certificates are validated against each issuing institution.

References and credentials are checked as part of the initial screening process. Once candidate credentials are approved, that candidate is then required to successfully pass a comprehensive test that includes interpreting code of ethics, medical interpreting standards, appointment workflow, terminology, confidentiality, working as part of a medical team and cultural competency.

All aspiring interpreters are tracked from the initial application date to activation.

Interpreters are provided with access to our online portal mylinguistica where they are prompted to follow all steps and documentation requirements in order to become active in our system.

Our process guarantees transparency and results in contractors that are fully compliant with our documentation process.

EXHIBIT B – PERFORMANCE REQUIREMENTS PAGE 5

ID

Performance Requirement and Stated Business Need

Points Available

Bidder’s Compliance Written Response Evaluator

Score Evaluator Comment

In order to be activated interpreters must complete the following recruitment and credentialing steps:

First Step:

Complete employment application.

Submit resume specifically outlining previous interpretation experience.

Provide proof of a minimum of two years of medical interpreting experience or equivalent experience.

Provide copies (Over the Phone interpretation) of all certificates mentioned in the employment application.

Second Step:

Complete and pass the following testing requirements.

Step 1: Individual interviews by recruitment staff.

Interpretation Services No. 17622 www.linguisticainternational.com (866) 908-5744 4250 West 5415 South Kearns, Utah Fax (801) 262- 4622 10 Step 2: Pass fluency oral test, in languages mentioned in employment application.

Step 3: Code of ethics test.

Step 4: National standards test – including confidentiality and role of the interpreter.

Third Step:

Provide a copy of a valid photo I.D.

Provide a copy of criminal background check or complete one with HR staff.

Provide a copy of HIPAA certificate.

Participate in a 16-hour new hire orientation that includes proven proprietary training methods.

Participate in a 60-hour medical interpreter training live if schedule permits or via mylinguistica.

Successfully pass the training assessment.

Note: In order to demonstrate oral proficiency in English interpreters must show proof of one of the following:

Bachelor, Masters, PhD, or any other degree from any US institution of higher education.

Graduation from any High School from an English language country or from an American School abroad.

One of the following tests (subject to change)

EXHIBIT B – PERFORMANCE REQUIREMENTS PAGE 6

ID

Performance Requirement and Stated Business Need

Points Available

Bidder’s Compliance Written Response Evaluator

Score Evaluator Comment

TOEFL (Test of English as a Foreign Language): 570+ on paper; 230+ on computer version; 90+ on iBT.

ELPT (English Language Proficiency Test): 950+ MELAB (Michigan English Language Assessment Battery) 80+ ECPE (Examination for the Certificate of Proficiency in English): PASS FCE (First Certificate in English, Level 3): A CAE (Certificate in Advanced English, Level 4): B CPE (Certificate of Proficiency in English, Level 5): B IELTS (International English Language Testing System) 7.0+ Oral proficiency in the target language(s) -- “L2” demonstrated via:

Bachelor, Masters, PhD, or any other degree from an institution of higher education where L2 is spoken.

Graduation from a high school of the country where L2 is spoken.

ACTFL Oral Exams (American Council on the Teaching of Foreign Languages): 3.5 + /Advanced Mid-Level (see www.actfl.org) ACTFL comparable evaluation Pre-Employment Screenings/Requirements:

Linguistica Healthcare Orientation ID Badge Clearance IT Access and Clearance Interpretation Services No. 17622 www.linguisticainternational.com (866) 908-5744 4250 West 5415 South Kearns, Utah Fax (801) 262- 4622 11 Our training program includes targeted modules, covering specialty terminology and the National Standards of Practice for Interpreters and the National Code of Ethics for Interpreters.

At Linguistica International, we understand that interpreting requires the ability to use multiple interpreting approaches including 1st person, narrative, descriptive, simultaneous, consecutive, and working with a professional provider or team. Our interpreters are trained in all methods and techniques to ensure the most accurate delivery of interpreting services.

The main areas of training include:

Confidentiality Speed of Delivery Terminology

EXHIBIT B – PERFORMANCE REQUIREMENTS PAGE 7

ID

Performance Requirement and Stated Business Need

Points Available

Bidder’s Compliance Written Response Evaluator

Score Evaluator Comment

Cultural Sensitivity Customer Service Code of Ethics for Interpreters National Standards Legal Requirements for Interpreters including HIPAA

Each interpreter is required to successfully pass a comprehensive test that includes cultural competency as well as several supervised quality control reviews.

Continuing Education We train all interpreters regularly to maintain high levels of cohesiveness and quality. All interpreters must participate in monthly in-house trainings and/or monthly conference call trainings. All of our trainings are available to our contracted interpreters on demand via mylinguistica and we incentivize regular participation by making it a necessary precondition for seniority interpreter status, which increases assignment preferences.

Our interpreters can log on to their mylinguistica account anytime and view over 100 different trainings focused on terminology, specific specialty areas, and healthcare interpreter standards among others. Interpreters are also able to view client specific materials aimed at aiding them in their specific assignment area.

Sample Interpreting Training topics included on-demand include:

Code of Ethics National Standards Note-taking School based terminology IEP Meetings Suspension Hearings Special Education

Interpretation Services No. 17622 12 | P a g e Language Interpretation The quality evaluation process for over the phone interpreters involves:

Calls are recorded and stored in secure encrypted servers.

Calls are retrieved to perform evaluation.

Supervisor’s schedule quarterly evaluations of recorded calls for every interpreter.

EXHIBIT B – PERFORMANCE REQUIREMENTS PAGE 8

ID

Performance Requirement and Stated Business Need

Points Available

Bidder’s Compliance Written Response Evaluator

Score Evaluator Comment

Each call is evaluated using point system that will result in a percentage of compliance.

The interpreter is evaluated following specific steps included in our quality control evaluation sheet for over the phone interpreters.

The interpreter evaluation index feeds off of a data set gathered and maintained in a mylinguistica contractor score card, giving us visibility to work traits such as accuracy, completeness, professionalism, interpreting code of ethics compliance, proper use of terminology and courtesy/respect.

Understanding the behavioral aspect and work ethic of each linguist, we are able to not only assess the suitability of the individual but also qualify and match interpreters to any given environment or assignment with the ultimate goal to provide the best patient experience.

The interpreter is then provided with feedback and a written report of the evaluation; if the interpreter scores between 90-95% they are required to undergo additional retraining and successfully pass a secondary evaluation. If the interpreter scores lower than 90% they are automatically removed from our active team of interpreters.

All interpreters that are required to undergo additional training will be evaluated on a weekly basis until they are cleared for standard reactivation.

The supervisor stores results electronically.

6. The State is looking to establish this Contract that covers maximum possible number of language from those listed in Exhibit C – Bid Price. To be considered responsive to this Solicitation, bidder must bid interpreter services for at least 3 out of 13 certified languages marked by ‘*’ in Exhibit C.

For any additional language bid (from 40 others) in Exhibit C, bidder will receive 5 points per language

Pass/Fail 200 points

☐ Yes ☐ No

Acholi (Sudan-Uganda) Hausa Neopolitan

Afghan Hawaii Creole Nepali

Afrikaans Hebrew Nigerian

Akateko Hindi Norwegian

Akan Hmong Nuer (Sudan)

Albanian Hokkien O’Odham

Amharic (Ethiopia) Hunanese Oromo (Ethiopia)

Arabic Hungarian Pangasinan

Armenian Ibo Pashto (Afghanistan)

EXHIBIT B – PERFORMANCE REQUIREMENTS PAGE 9

ID

Performance Requirement and Stated Business Need

Points Available

Bidder’s Compliance Written Response Evaluator

Score Evaluator Comment

Ashanti Icelandic Persian (Afghanistan)

Assyrian Ilocano Persian

Azerbaijani Ilonggo Polish

Bangladeshi Bengali Indonesian Portuguese

Bambara Inupiat Portuguese Creole

Belorussian Iraqi Arabic Punjabi

Bosnian Italian Quiche

Brazil-Portuguese Javanese Romanian

Bulgarian Japanese Russian

Burmese Jula Samoan

Cakchiquel Kachchi Saudi Arabic

Cambodian Kanjobal Sarahuleh/Soninke

Cantonese Kannada Serbian

Cape Verdean Karen Serbo-Croatian

Catalan Karenni/Kayah Shanghainese

Cebuano Kazakh Sichuan/Szechuan

Chaldean Khmer Sicilian

Chao Chow Kikuyu Sindi

Cherokee Kinya/Rwanda Sinhalese

Chin (Falam & Hakha) Kongo Slovak

Chinese Kirundi Slovakian

Chippewa Korean Somali

Choctaw Krahn Soninke

EXHIBIT B – PERFORMANCE REQUIREMENTS PAGE 10

ID

Performance Requirement and Stated Business Need

Points Available

Bidder’s Compliance Written Response Evaluator

Score Evaluator Comment

Chuukese Krio Sorani

Crioulo Kunama Spanish

Croatian Kurdish Sudanese

Czech Kurmanji Susu/Soso

Danish Lakota Swahili

Dari (Afghanistan) Lanvhou Swedish

Dinka (Sudan) Lao Sylheti

Dutch Latvian Tadzhik

Ebon Levantine Arabic Taechew

Edo Lingala Tagalog

Egyptian Arabic Lithuanian Taiwanese

Eritrean Luganda Tamil

Estonian Luo Telegu

Ethiopian Maay Somali Thai

Ewe Macedonian Tibetan

Fanti Malay Tigrigna (Eritrea)

Farsi Malayalam Toisan

Filipino Malinke Toishanese

Fijian Mam Tongan

Finnish Mandarin Trukese/Chuukese

Flemish Mandingo Turkish

Foochow Mandinka Twi

French Marathi Ukrainian

EXHIBIT B – PERFORMANCE REQUIREMENTS PAGE 11

ID

Performance Requirement and Stated Business Need

Points Available

Bidder’s Compliance Written Response Evaluator

Score Evaluator Comment

French Cajun Marshallese Urdu

French Canadian Mien Uzbek

French Creole Mirpuri Vietnamese

Fukienese Mixteco Visayan

Fulani Moldovan Wenzhounese

Fuzhou Mongolian Wolof

Ga Montenegrin Yemeni Arabic

Garri Moroccan Arabic Yiddish

Georgian Navajo Yoruba

German Ndebele Yugoslavian

Grebo Yu’pik

Greek Zande

Guamanian

Gujarati

Haitian Creole

Hakka

Return this exhibit to Procurement Coordinator at:

DESLanguageAccess@des.wa.gov

EXHIBIT E – BIDDER’S CONTRACT ISSUES LIST PAGE 1

(Rev 2022-11-16)

EXHIBIT E – BIDDER’S CONTRACT ISSUES LIST

(OPTIONAL)

Competitive Solicitation: No. 17622 – Spoken Languages Interpreter Services, Court-Credentialed

Type/print full legal name of Bidder

INSTRUCTIONS

This Exhibit is optional. Bidders need only to complete and submit this Exhibit IF bidder has issues, concerns, exceptions, or objections to any of the terms or conditions contained in Exhibit D – Contract. In such case, bidder must use this Bidder’s Contract Issues List to identify the same as set forth below.

The Bidder’s Contract Issues List is designed to frame contract discussions, if any, between Enterprise Services and bidders regarding the Contract terms and conditions. In completing the Bidder’s Contract Issues List, bidders must:

A. Identify the specific Contract section/subsection that creates a business issue, concern, exception, or objection;

B. Describe, in business terms, the issue, concern, exception, or objection…