Attachment 1 Performance Work Statement.pdf

SIR/RFO 6973GH-18-R-00204

Attachment 1

Performance Work Statement For

Test Equipment Mobile Calibration

1 February 2018

SIR/RFO 6973GH-18-R-00204

1. INTRODUCTION

2. BACKGROUND

3. PURPOSE

4. SCOPE ......................................................................................................................... ………3

5. APPLICABLE DOCUMENTS

6. REQUIREMENTS………………………………………………………………..…………5

7. QUALITY ASSURRANCE

8. SAFETY AND SECURITY REQUIREMENTS

9. FURNISHED SERVICES

10. DELIVERABLES

11. DEFINITIONS

12. LIST OF APPENDICES

PWS – Test Equipment Mobile Calibration

1 INTRODUCTION

This Performance Work Statement (PWS) describes the Federal Aviation Administration requirements for Other Government Agencies (OGA) that request FAAs support in managing mobile test equipment calibration and FAA equipment not covered under the FAA National Test Equipment (TE) Calibration Contract.

FAA’s Support for Other Government Agency(s) Missions are identified in Inter-Agency Agreement(s) between the Federal Aviation Administration Logistics Center (FAALC), the Customs and Border Protection (CBP), and other government agencies. IAAs authorize and fund the FAALC to provide CBP and other agencies with supply chain management support, inclusive of award and administration of supplier contracts, as required and necessary for U.S. Border Security Systems to accomplish the U.S. Customs and Border Protection Agency’s mission and/ or other government agency missions as defined per contractual delivery orders.

This PWS defines the onsite calibration requirements specific to CBP and as required for other government agency support. Although requirements/funding is currently limited to the mission of the Department of Homeland Security (DHS) Customs and Border Protection (CBP) to enhance the security of our nation’s borders and ensure the security of United States borders, future onsite calibration support for other government agency requirements may be required as specified and funded on individual task orders.

2 BACKGROUND

Contracting of calibration services is a strategic sourcing initiative to enhance cost-control measures. Calibration services are contracted and administered by the FAALC, located at the Mike Monroney Aeronautical Center in Oklahoma City, OK, who is dedicated to providing integrated logistics services, at the best value, in support of the Government requirements.

The Government utilizes various types of environmental, sensing, measuring, detecting, and communicating equipment whose sensitivity must be maintained by stringent tolerances.

These operating systems are certified and maintained at required tolerances through specialized items of test equipment specifically procured as integral to the test and analysis necessary for research and development, maintenance, training, and repair of government systems. General purpose TE is used for fault isolation, repair work, calibration of various systems and equipment, and is utilized by thousands of technicians daily on systems that contribute to our nation’s safety. TE is the mainstay of the repairman’s analysis tool framework, must be readily available on-site, and must provide reliable data. TE used by the government to ensure proper operation of government systems, must be calibrated in accordance with original equipment manufacturers specifications. Calibration of TE is a continual work effort scheduled on-site, normally annually for identified locations at agency infrastructures. Maximizing availability of TE ensures technicians can meet projected demands, contribute to decreased system outages, and ultimately contribute to efficiency, reliability, maintainability, and continued operations that contribute to increased nationwide safety.

Calibration is the process of comparing one measurement system or device of unverified accuracy (TE being calibrated) to a measurement system or device of known and greater accuracy (referred to as standards) to detect or correct variations from required performance specifications. Failure to calibrate TE may result in unverified accuracy of performance

PWS – Test Equipment Mobile Calibration specifications and/or undetected variations in calibration equipment. This contract is to mitigate the risk of undetected variations and/or unverified accuracy in critical operating systems designed specifically to ensure the nations safety. Various Government Orders address this risk and set policy mandating calibration requirements for all critical test equipment based on current industry standards. Failure to ensure technicians have certified operational TE to test and repair for certification and/or operating systems will result in the restriction of safe coverage and/or induce risk to the nation’s safety.

3 PURPOSE

Calibration ensures documented accreditation and certification for government owned TE.

These services provide the Government with a certification of calibration attesting that each item performs within specified standards of tolerance. Calibrated TE is required to enable certification, testing, and operation of critical Government operating systems, therefore this function is determined as essential to the safety and security of human life and the protection of public property. It is the FAA’s intent to enter into a performance based firm fixed price agreement for the services required. Offerors must develop and provide cost effective solutions, that meet the below objectives:

3.1 Provide calibration and certification attesting each individual item of TE performs within specified standards of tolerance.

3.2 Ensure calibration accreditation can be tracked for each piece of TE used to achieve certification of critical government operating systems.

3.3 Ensure calibrations are performed on time in accordance with calibration due dates.

3.4 Ensure calibration services meet quality standards comparable to or better than best commercial, industry practices.

3.5 Ensure accurate information, about TE calibrated by the Contractor is available to the

Contracting Officers Representative (COR) for making timely decisions.

3.6 Ensure accurate tracking and reporting of calibrations by a unique contractor assigned

Certificate of Calibration number to a piece of TE’s unique assigned barcode number or Serial Number.

3.7 Provide testing, analysis, and minor repair capability for TE on an as needed basis.

4 SCOPE

The scope of work currently includes, but is not limited to onsite calibration support for CBP owned test equipment utilized to support border security systems. Other government agency requirements may be required as specified and awarded on individual task orders.

All work must be performed in a manner that ensures CBP and/or other government systems are free of error, securely maintained, and operational with minimal interruption of Border Patrol functions. The contractor shall provide for security clearances, calibration services, equipment certification documentation, quality management, and reporting as further documented within this PWS, CDRLs and DIDs, while ensuring adherence to all related government maintenance, information and physical security regulations.

PWS – Test Equipment Mobile Calibration

The Contractor shall furnish the necessary facilities, personnel, materials, equipment, travel, tools, transportation, shipping, and other services required to satisfy the ordered services, capabilities, and solutions defined in the terms of this contract. Any exceptions shall be noted within this work statement.

4.1 This acquisition is for the purpose of acquiring professional, efficient on-site calibration services for government owned TE identified in Appendices A and B. Requirements include an affixed approved barcode or serial number tracking where bar codes do not exist. The Contractor shall provide mobile on-site inspection, testing, incidental repair, calibration, certification, cleaning, marking, and labeling services for government TE at locations within and outside of the contiguous United States, as defined in Appendices C and D.

4.2 The Contractor shall provide accurate calibration reporting and analysis that includes identification of Government approved barcodes or serial numbers, for all government owned TE calibrated and/or rejected under the terms of this contract.

4.3 Appendices A and B, TE Requiring Standard Rate Calibration Service and TE Requiring Special Rate Calibration Service, is representative of the approximate mix of TE, but is not all-inclusive and subject to changes as TE is replaced and/or disposed of. The CO/COR reserves the right to add or delete items from these appendices (subject to advance coordination with the Contractor).

4.4 Appendix C, Locations, Addresses, and Points of Contact, is representative of current locations of service stops, but is subject to change when required to meet government mission needs. The CO/COR reserves the right to add or delete items from this appendix (subject to advance coordination with the Contractor).

4.5 The Contractor shall furnish the necessary personnel, materials, equipment, travel, tools, calibration working standards, transportation, shipping, Mobile Calibration Laboratories (MCLs), Transportable Facility Calibration Units (TFCU), and other services required to satisfy the ordered services, capabilities, and solutions defined in the terms of this contract.

4.6 MCL/ TFCUs are required for the following reasons: (1) TE must be available for continual use at government sites when at all possible; (2) Facilities do not have the space required to permanently set up calibration working standards.

4.7 The Contractor shall identify any TE listed in Appendices A or B that cannot be calibrated on-site by a MCL/TFCU (CDRL A012).

4.9 The COR reserves the right to add onsite calibration requirements, subject to advance coordination with the Contractor. This equipment will be added to Appendix A or B as appropriate.

4.10 The CO reserves the right to negotiate appropriate price adjustments, up to but not exceeding actual Contractor expenses for MCL setup expenses to calibrate newly acquired, government critical TE.

4.11 Task orders issued by the CO, within the general scope of this contract, shall define agency, project, period and place of performance, security requirements, schedule of

PWS – Test Equipment Mobile Calibration deliverables, and other task specific information along with appropriate performance standards and metrics as applicable to Government agency(s) and/or contingency requirements.

4.13 The Contractor shall be prepared to begin providing scheduled calibration services no later than seven (7) days after contract award.

4.14 Inspection and performance metrics as set forth in the Quality Assurance Surveillance Plan (QASP) will be used to assess and monitor Contractor performance.

5 APPLICABLE DOCUMENTS

Industry and military standards and specifications which apply, to the extent applicable, to inspection, testing, incidental repair, calibration, and evaluation services pertinent to this contract include:

ANSI/Z540.1-1994 Requirements for the Calibration of Measuring and Test Equipment

MIL-E-17555H (2) Electronic and Electrical Equipment, Accessories, and Provisioned Items (Repair Parts): Packaging Of

ISO 9001:2008 Quality Management System – Document Requirements

ISO/IEC 17025:2005 General Requirements for the competence of testing and Calibration Laboratories

FAA Order 1600.72 FAA Contractor and Industrial Security Program

ASTM D3951 Standard Practice for Commercial Packaging

ASTM-D-5077 Standard Terminology Relating to Electrostatic Discharge (ESD) Packaging Materials

6 REQUIREMENTS

6.1 PERSONNEL REQUIRMENTS

6.1.1 LIST OF CONTRACTOR REPRESENTATIVES

The Contractor shall provide the Contracting Officer (CO) and Contracting Officers Representative (COR) a list of employee names, telephone numbers, and responsibilities of contract representatives and alternates within seven (7) days of contract award as defined in CDRL A011, Contractor Employee Report. The Contractor shall provide the COR with an updated list within five (5) business days of a change of personnel or responsibility and upon CO/COR request.

6.1.2 PROGRAM MANAGER QUALIFICATIONS

PWS – Test Equipment Mobile Calibration

A qualified trained Program Manager with a minimum of 5 years’ experience in managing mobile calibration requirements shall be assigned to manage the program and be the single point of contact for the CO/COR.

6.1.3 CALIBRATION TECHNICIAN QUALIFICATIONS

Qualified, trained, metrology technicians shall be assigned to calibrate TE identified in Appendices A and B in the MCL’(s) or with the TFCU. Contractor shall provide verification of technician training (CDRL A021). Calibration technicians shall have the following training requirements:

6.1.3.1 Formal training in electrical and electronic equipment calibration with a Certification from a Military Technical School or a Passing Grade for the American Society for Quality Certification (ASQ) “Certified Calibration Technician” or a minimum of two (2) years direct, paid, work experience in electrical and electronics equipment calibration.

6.1.3.2 Documentation of training or verification of (2) years’ experience shall be available for review by Contracting Officials upon request.

6.1.3.3 No less than 90% of the calibration technicians performing work on this contract shall be certified with Precision Measurement Equipment Laboratory (PMEL) Training.

6.1.3.4 All calibration technicians performing work on this contract may be required to receive a background security clearance, be issued a Government identification badge, wear and display the Government issued badge in accordance with government regulations at all times while on Government premises, and meet all other security and safety requirements in accordance with terms defined in this contract, prior to arriving at a Government site.

6.1.3.5 Verification of technician’s training and experience will be provided to the CO and COR with bid package, NLT seven (7) business days after a change in personnel, and/or upon CO/COR request.

6.2 FACILITY REQUIREMENTS

6.2.1 INTERNATIONAL STATNDARDS ORGANIZATION (ISO) 9001

CERTIFICATION: The Contractor facilities used in the performance of this contract shall have ISO 9001-2008 certification for repair and calibration of electronic test equipment. The Contractor shall provide a copy of the certificate of compliance per CDRL A016, ISO 9001 Certificate of Compliance and a copy of the company’s Quality and Procedure Manual per CDRL A015, Quality and Procedures Manual with bid proposal. Revisions to the ISO 9001-2008 certification and Quality and Procedures Manual will be provided to the CO and COR NLT seven (7) business days after a change or upon request.

6.2.2 MOBILE CALIBRATION LAB/FACILITY (MCL)/ TRANSPORTABLE

FIELD CALIBRATION UNITS (TFCU)

The Contractor shall:

PWS – Test Equipment Mobile Calibration

6.2.2.1 Provide and maintain an adequate number of MCLs and TFCUs, with working standards, equipment, and personnel required to maintain current calibration schedules, and ensure performance of all government on-site inspections, testing, incidental repairs, calibrations, and reporting services required at the locations identified in Appendices C and D of this PWS.

6.2.2.2 Demonstrate the capability to replace unserviceable MCLs and TFCUS within seven (7) business days, when required due to mechanical or operational failures.

6.2.3 RESERVED

6.2.4 FACILITY CALIBRATION FILES FOR TE

Each MCL or TFCU calibration laboratory shall maintain files, available for review by contracting officials NLT 14 calendars days after contract award that include, but are not limited to, the following documents:

6.2.4.1 A copy of this contract

6.2.4.2 A copy of the Contractor’s ISO certificate.

6.2.4.3 Contractor’s quality manual and inspection procedures.

6.2.4.4 A list of all Contractor standards used in the MCLs/TFCI by model number, manufacturer, serial number, description, and calibration due date.

6.2.4.5 A certificate of calibration and a specification sheet for each standard.

6.2.4.6 A current calibration procedures inventory listing

6.2.4.7 A copy of any calibration procedure and necessary equipment handbooks utilized to calibrate government TE.

6.2.4.8 All environmental and line power records.

6.2.4.9 The most recent records of required quality inspections and internal ISO audit findings for applicable MCL/TFCU/Fixed Facility.

6.2.4.10 The current calibration schedule applicable to the facility.

6.2.4.11 Operational Verification Report

6.2.4.12 Other documentation as required.

6.2.5 MCL ENVIRONMENT

6.2.5.1 The MCL shall consist of completely enclosed mobile units that are environmentally controlled (air-conditioned and heated) to provide a constant temperature of 75 +5 degrees Fahrenheit (24 +3 degrees centigrade) and a humidity not to exceed 60 percent Relative Humidity (RH) while work is in process.

6.2.5.2 The MCLs shall have reliable thermometer(s) and hygrometer(s) available for checking and recording these conditions in the MCL(s) during the periods the MCLs are used for calibrating TE.

6.2.5.3 There shall be clean, dry work area(s) for calibration of TE.

6.2.5.4 The Calibration work area(s) shall be of sufficient size to permit two people to work without interfering with each other.

PWS – Test Equipment Mobile Calibration

6.2.5.5 A separate area in the MCLs shall be used for TE cleaning and label removal.

6.2.5.6 There shall be no smoking, food or drink allowed in the MCLs.

6.2.5.7 The MCLs shall not be utilized as any sleeping area.

6.2.6 MCLs POWER AND SAFETY REQUIREMENTS

6.2.6.1 Each MCL shall provide and maintain a self-contained power generation source for use in the event of emergency situations, in disaster locations, and/or for use at any pre-defined, remote location where no power source is available. Remote locations and locations without power will be identified as determined.

6.2.6.2 Each MCL power source shall provide:

6.2.6.2.1 Provide all required electrical power for calibration of TE.

6.2.6.2.2 Provide at least 20% excess capacity over the full MCLs equipment, lighting, heater or air conditioner (continuous load or peak demand - whichever is the greater), computer, printer, etc., load.

6.2.6.2.3 Provide (2) power circuits. One circuit shall be for heating, air conditioning, and lighting and the second for the TE standards and TE under calibration.

6.2.6.2.4 Protect the TE and standards against line power surges (UL 1449 or 1449 2nd edition listing) including protection on the following three lines: hot to neutral, neutral to ground, and hot to ground.

6.2.6.2.5 Provide adequate grounding to prevent damage in the event of a lightning strike, protection for equipment from electrostatic discharge (ESD), and Electromagnetic Interference/Radio Frequency Interference (EMI/RFI) noise filtration.

6.2.6.2.6 Monitor the TE and standards power line for voltage variances and transients and record any deviations.

6.2.6.2.7 The MCLs shall not inadvertently, or by design, generate or cause the generation of electronic or electrical interference in TE.

6.2.6.3 Power receptacles shall be utilized as a primary power generation source to connect the MCLs only when all the below conditions are applicable:

6.2.6.3.1 Power receptacles meet L5-30P requirements.

6.2.6.3.2 The Contractor understands that the Government shall not incur any liability for damage or injury arising from this use.

6.2.6.3.3 The Contractor provides any necessary connecting devices.

6.2.6.3.4 The Contractor shall provide a Contractors MCL/TFCU Operational Verification Report. (CDRL A004).

6.2.7 MCL AND TFCU MINIMUM MEASUREMENT CAPABILITY

Each Mobile Calibration Laboratory (MCL) and Transportable Field Calibration Units (TFCU), maintained by the Contractor, shall have working standards within the necessary

PWS – Test Equipment Mobile Calibration function, range and accuracy called for in approved Manufacturers and DOD calibration procedures as applicable to specified government TE. Listed below are general capabilities necessary for on-site calibration of government test equipment.

6.2.7.1 Capability of calibrating frequency measuring and generating test equipment in the range of DC to 26.5 GHZ at power levels from -127 dBm to +30 dBm.

6.2.7.2 Capability of calibrating test equipment which measures and generates AM, FM, Pulse and Phase Modulation, and noise and distortion.

6.2.7.3 Maintain a time base reference of 10MHZ @ 1X10-10 accuracy.

6.2.7.4 Capability to calibrate radar test sets includes Pulsed RF power measurements.

6.2.7.5 Capability of calibrating RF Watt meters from 1mw to 100 Watts in the frequency range of DC to 1000 MHZ.

6.2.7.6 Capability of calibrating RF Watt meters from 1mw to 500 Watts in the frequency range of DC to 1000 MHZ, at a (fixed lab location.)

6.2.7.7 Capability of producing AC voltage in the range of 0 to 1000 VAC, 50HZ to

10MHZ

6.2.7.8 Capability of measuring AC voltage in the range of 0 to 1000 VAC, 50HZ to 100KHZ

6.2.7.9 Capability of producing DC voltage in the range of 0 to 1000 VDC.

6.2.7.10 Capability of measuring DC voltage in the range of 0 to 10,000 VDC.

6.2.7.11 Capability of producing resistance in the range of .001 Ohm to 1 Tera Ohm.

6.2.7.12 Capability of measuring resistance in the range of 1 Ohm to 100 M Ohm

6.2.7.13 Capability of producing and measuring AC and DC current in the range of 1ua to 20 Amps.

6.2.7.14 Capability of measuring AC and DC current up to 500A

6.3 EQUIPMENT REQUIREMENTS

6.3.1 CELL PHONES: The Contractor shall provide and maintain at least one cellular telephone per MCL/TFCU throughout the contract period. A listing of all MCL/TFCU cell phone numbers shall be made available NLT seven (7) days after contract award.

6.3.2 WORKING STANDARDS CALIBRATION

The Contractor shall provide and maintain working standards required to calibrate TE.

The Contractor shall:

6.3.2.1 Calibrate standards at least once every twelve (12) months, or more frequently if so specified by manufacturer’s standards.

6.3.2.2 Report any standard found to be out of tolerance upon completion of site visit to the Contracting Officer (CO) or Contracting Officer’s Representative (COR).

The report shall include all pertinent data relating to the out-of-tolerance condition, including ‘as found’ calibration data, and number and type of TE calibrated (CDRL A014).

PWS – Test Equipment Mobile Calibration

6.3.2.3 Recalibrate all TE Calibrated using the out-of-tolerance standard, when the CO and COR determine an out of tolerance condition adversely affected the calibrations (Reference Sec. 6.6.10 for definition of significantly out of tolerance).

Re-calibration shall take place within five business days from COR notification, at no additional cost to the Government.

6.3.2.4 Maintain Calibrations Reports for the standards in each MCL(s), TFCU and fixed laboratory that contain before and after calibration data, and provide the COR with copy(s) upon request.

6.3.3 WORKING STANDARDS ACCURACY

6.3.3.1 All Working Standards utilized by the Contractor in the calibration process shall be more accurate than the TE being calibrated. Accuracy ratios (Working Standards to TE being calibrated) shall be maintained at 4:1 as a minimum except in rare cases where the Contracting Officer’s Representative (COR) approves less than a 4:1 ratio. For example, a power meter whose accuracy is +1dBm cannot be calibrated by a source whose output is known to be +1dBm.

6.3.3.2 The accuracy of MCLs Transfer Standards utilized to calibrate Government owned TE shall be certified as being traceable to the National Institute of Standards and Technology (NIST)/U. S. Naval Observatory (USNO).

6.3.3.3 The Contractor shall maintain and provide documentation to the COR within seven (7) days of contract award or Government request, which provides working standards traceability that includes but not limited to the following:

6.3.3.3.1 Calibration source

6.3.3.3.2 Name/identification of calibrating technician

6.3.3.3.3 Environmental conditions during calibration

6.3.3.3.4 Date certified and date due re-certification

6.3.3.3.5 Identification of all standards and procedures used for certification and calibration report number. If calibration report number is used, the reports shall be available for inspection.

6.3.3.3.6 Condition of receipt: in tolerance or out-of-tolerance operational or repairable. Out-of-tolerance conditions and values shall be recorded on document before adjustment.

6.3.3.3.7 Statement of traceability.

6.3.4 WORKING STANDARDS INVENTORY

The Contractor shall maintain an accurate working standards inventory for each Contractor’s MCL, TFCU, and fixed laboratory used to calibrate TE and provide copies to the Government in accordance with CDRL A019,. A copy of the Working Standards Inventory shall be submitted with bid package and provided to the Contracting Officer and COR within 7 days of award, update, or Government request to ensure accuracy and completeness throughout the contract period.

6.3.5 WORKING STANDARDS LOCATION

PWS – Test Equipment Mobile Calibration

6.3.5.1. MCL Working Standards shall be contained within a MCL for onsite calibrations at CONUS onsite locations. The Contractor and COR may mutually agree to temporarily move working standards and services from the MCLs to a government facility in rare instances where it is advantageous to both the Government and Contractor, and agreed upon in advance.

6.3.5.2 Working Standards contained with a TFCU for onsite calibrations at OCONUS locations shall be setup for operation in a government facility. The Contractor shall ensure Government facilities, where TFCUs are setup for operation, meet all the environmental and power requirements identified in Section 6.2.6 and

6.2.7 of this PWS.

6.3.6 EQUIPMENT WARM UP TIMES

Transfer Standards and Government owned TE shall have power applied continuously for a minimum of one (1) hour or for the time specified by the manufacturer, if longer, before calibrating TE. No calibrations shall be performed until the Contractor ensures the specified one (1) hour application of power has been maintained.

6.4 SERVICE SECHEDULE AND LOCATIONS

6.4.1 MCL/TFCU HOURS of OPERATION

The MCLs daily working schedule must be oriented to that of each location being serviced (i.e., if the site personnel work from 8 am to 4 pm, the MCLs shall be open for business from 8 am to 4 pm). Remote locations with restricted days/hours of operations are only available for contractor access during specified work days and/or work hours.

The contractor will receive advance notification of the schedules for these locations and shall ensure adequate time is planned and schedules are adjusted as needed for these reduced hours of operation. Services shall be provided on-site Monday through Friday during normal working hours, unless advance notice is submitted to and concurred with by site personnel, with the exception of federal Holidays and government issued moratoriums.

6.4.2 LOCATIONS (Sites) and LOCATION CHANGES

Stop locations are identified in Appendices C and D and are subject to change.

6.4.2.1 Decisions for location changes require coordination and concurrence between the Contractor, COR, and Site Coordinator, and are subject to approval by the Contracting Officer. The COR shall provide advance notification of location change.

6.4.2.2 MCL/TFCU travel to a different location is subject to agreement by the Contractor and Contracting Officer Representative.

6.4.2.3 The CO/COR has the right to approve unilateral changes in locations and number of locations based upon business case analysis supporting the decision. Firm-fixed unit prices per calibration are not subject to upward or downward adjustment and shall remain unchanged due to any location change of 25 miles or less from an original route.

PWS – Test Equipment Mobile Calibration

6.4.2.4 Any location change of more than 25 miles from the original scheduled route shall be considered as a significant location change.

6.4.2.5 The Contractor shall not agree to any location changes that require travel to/or through a remote hazardous route, without prior CO/COR concurrence.

6.4.2.6 The Contractor shall be prepared to begin calibration services in accordance with published schedule, no later than seven (7) days after contract award.

6.4.2.7 The Contractor shall provide an MCL stop at an alternate location in close proximity to the scheduled stop when the Site Coordinator determines conditions exist that would prohibit access and/or capability to calibrate equipment at the scheduled stop. The COR shall provide advance notification, and the Contractor shall coordinate MCLs travel to an alternate location subject to all terms identified in Section 6.4.2 of this PWS.

6.4.2.8 The Contractor shall add new location/sites as requested by the COR. Sites within 25 miles of an existing contractor stop or route should be considered as a no-cost addition up to 10 locations per year, minus any sites that have been discontinued.

The contractor shall track additions and deletions of scheduled stops and provide a list within seven (7) business days of the CO/COR request

6.4.3 MCL/TFCU SCHEDULE DEPLOYMENT, SCHEDULE LOCATION AND

DISTRIBUTION

The contactor shall:

6.4.3.1 Provide detailed mobile on-site schedules (CDRL A009, Mobile On-Site Calibration Schedules) for at least one annual visit at each current site location identified in Appendix C and D with bid package, at least 45 days prior to the beginning of each option year, and immediately after each update/change. The CO/COR reserves the right to add and/or delete locations with advance coordination with the Contractor.

6.4.3.2 Ensure adequate time is scheduled at each stop to calibrate all authorized TE staged for calibration.

6.4.3.3 Ensure no TE calibrated within the previous three (3) months is recalibrated without prior COR approval.

6.4.3.4 Each mobile calibration schedule shall be distributed as detailed in CDRL A009.

6.4.3.5 Each mobile calibration schedule requires advance review and acceptance by the COR.

6.4.3.6 The Contractor shall provide a web site, with restricted government access, and post all schedules and revisions for review by government employees.

6.4.3.7 The Contractor shall have knowledge of geographical locations adequate, to schedule accordingly the sites located in the northern U.S., and with remote and/or mountaintop locations. Equipment may not be available at remote calibration sites in winter months due to difficulty of equipment retrieval in adverse weather.

6.4.3.8 The contactor’s schedule shall prepare the Contractor to begin calibration services NLT 7 days after contract award, or the beginning of each option year, in

PWS – Test Equipment Mobile Calibration accordance with established site calibration due dates as defined in Appendices C and D.

6.4.3.9 Throughout the contract period the COR will consider rescheduling proposals from the Contractor. Re-scheduling calibration services shall not affect firm-fixed unit prices per calibration. Decisions for changes require coordination between the Contractor, COR, and Site Coordinator. All changes are subject to approval by the Contracting Officer.

6.4.4 ONSITE MCL CALIBRATION Schedules within the Continental United States

(CONUS)

6.4.4.1 The Contractor shall schedule and provide an onsite MCL at each CONUS location identified in Appendix C, to include required equipment, working standards, procedures, and personnel, in accordance with established site break dates, calibration due dates, and all requirements defined in this PWS.

6.4.4.2 Reserved

6.4.4.3 The Contractor shall ensure flexibility to immediately reschedule location changes in Appendix C as needed, which is subject to changes as indicated in Section 6.4.2.

6.4.5 ONSITE TFCU CALIBRATION Schedules outside the Continental United States

(OCONUS)

6.4.5.1 If required in a task order, the contractors shall schedule and provide an onsite TFCUs at each OCONUS location identified in Appendix D, to include required equipment, working standards, procedures, and personnel, in accordance with site calibration due dates and all requirements defined in this PWS.

6.4.5.2 Assume responsibility for the transport, movement, and setup of the TFCU to and from all scheduled OCONUS calibration locations.

6.4.5.3 Ensure flexibility to immediately reschedule location changes in Appendix D, subject to changes as indicated in Section 6.4.2.

6.4.5.4 OCONUS schedules shall include:

6.4.5.4.1 Pacific: Honolulu

6.4.5.5 OCONUS locations are subject to change/inclusion in Appendix D that include, but are not limited to inclusion of routes for Guam, Mexico and/or Canada, only with advance notice and as deemed necessary to ensure the safety and security of government equipment.

6.4.5.6 Due to the remote locations of some TE, requiring transport to the OCONUS site(s), the contractor shall provide at least 30 days advance notification prior to arrival.

6.5 REQUIRED NOTIFICATION/NOTICES

6.5.1 The Contractor shall provide notices below to the Contracting Officer and COR:

PWS – Test Equipment Mobile Calibration

6.5.1.1 Notification of request for significant locations changes

6.5.1.2 A cell phone number for each MCL and TFCU calibration team.

6.5.2 The Contractor shall provide notices below to the COR and Site Coordinator:

6.5.2.1 A cell phone number for each MCL and TFCU calibration team.

6.5.2.2 Written Service Delay Notice: A written notification of all service delays of more than two (2) business days. (CDRL A010).

6.5.2.3 Approved Schedules and Schedule Revisions shall immediately be posted on the contractor’s web site. (CDRL A009)

6.5.2.4 Notification of Schedules and Schedule Revisions: An e-mail notification of schedule revisions posted on the contractor’s web site. (CDRL A009)

6.5.2.5 Location Changes: Notification of any requests for locations changes CDRL A009).

6.5.2.6 Personnel Changes: Immediate notification of changes in personnel performing services under this contract (CDRL A011). This requirement is for security updates in addition to site notifications.

6.5.3 The Contractor shall provide the following notices to the Site Coordinators:

6.5.3.1 A cell phone number for each of the MCL AND TFCU calibration teams.

6.5.3.2 Service Delay Notice: In the event of an unforeseen delay of two (2) days or less, arriving at a location, a telephone call to the site coordinator shall be considered sufficient notification of the delay.

6.5.3.3 Written Service Delay Notice: Delays of more than two (2) days arriving at any location shall be reported in writing, with an explanation of the delay and estimated impact to the remaining schedule (CDRL A010).

6.5.3.4 Notification of Arrival Date: Advance notification of ten (10) business days prior to arrival on-site at a CONUS location, and (30) business days prior to arrival on-site at an OCONUS location, so that final arrangements for site access, electrical power, parking, etc. may be coordinated.

6.5.3.5 Second notification/confirmation of Arrival Date: A second notification two

(2) business days prior to the scheduled site visit, to confirm the date and time of the visit and log the call.

6.5.3.6 A notification log shall be maintained and available at each MCL and TFCU indicating dates, times, and a name of individuals contacted each time a notification is provided by the contracted calibration team. If a site individual cannot be contacted in person, the contractor shall contact the COR within 2 business days of the initial notification and immediately upon the second notification.

6.5.3.7 Notification of Schedule Revisions: Email notification to the affected site coordinator when a schedule revision is posted on the web site (CDRL A009).

PWS – Test Equipment Mobile Calibration

6.6 TEST EQUIPMENT CALIBRATION REQUIREMENTS

6.6.1 NUMBER and TYPE of TE

6.6.1.1 Appendices A and B of this PWS represent the types of authorized, government TE requiring calibration. The exact types of government TE continually change to meet support requirements.

6.6.1.2 Appendix F of this PWS provides the estimated quantities of TE at each site (location), which require calibration. The exact quantities of government TE continually change to meet support requirements.

6.6.1.3 The COR will assume responsibility to provide the Contractor with advance notification and planning time for newly acquired TE. The COR shall provide the appropriate manufacturer and model number information.

6.6.1.4 The COR shall provide written authorization to the Contractor for the addition of any new models of TE that requires immediate calibration, and subject to Contractor’s ability to provide capability.

6.6.1.5 The COR shall issue revisions to the equipment listed in Appendices A and B as needed throughout the contract period, to add all new models of TE and/or delete TE that no longer requires calibration. The Government reserves the right to add to or delete equipment as required by policy (with advance notification to the Contractor). The Contractor will be given an equitable amount of time to implement changes, approximately (30) days.

6.6.2 CALIBRATION INTERVALS

6.6.2.1 The Contractor shall use established calibration intervals identified in Appendix A and B of this PWS to determine calibration requirements. In the event no calibration interval is available, the Contractor shall use OEM recommended calibration intervals.

6.6.2.2 Calibration intervals shall be updated by the COR using OEM recommendations and calibration data analysis provided by the Contractor

6.6.2.3 The Contractor shall provide a semi-annual report (CDRL A020) to the CO/COR with recommendations of TE changes in calibration intervals using the below criteria

6.6.2.3.1 If more than 15% of a particular model/part number is found to be out of tolerance (O.O.T.) during the previous 12 months, consideration will be made by FAA to shorten the calibration interval as appropriate, but no less than 12 months.

6.6.2.3.2 If less than 7% of a particular model/part number is found to be Out of Tolerance (OOT) during the previous 12 months, consideration will be made by FAA to lengthen the calibration interval as appropriate.

6.6.2.3.3 Significantly (SOOT) for the purpose of this specification/report, shall mean a deviation of 100% or more from the unit of TE rated accuracy for any reading, range, or function (example: if specification is +/- 1v, SOOT is 2v. The contractor shall notify the COR within one business day of any SOOT TE.

PWS – Test Equipment Mobile Calibration

6.6.2.4 Firm-fixed prices per calibration, as listed in schedule B are not subject to upward or downward adjustment and shall remain unchanged as a result of calibration interval changes.

6.6.2.5 The COR shall assume responsibility for making the final decision on calibration interval changes, and document changes in revisions to Appendices A and B.

6.6.3 CONTRACTORs INABILITY TO CALIBRATE TE ONSITE

6.6.3.1 The Contractor shall provide a list with the contract bid of TE that cannot be calibrated on-site and will require organic calibration.

6.6.3.2 The Contractor shall be responsible for calibrating all authorized TE presented for calibration. TE the Contractor determines cannot be calibrated on-site due to lack of calibration standards, technical expertise, or lack of standards, shall immediately be reported to the COR (CDRL A012).

6.6.3.3 Test Equipment not listed on Appendices A or B shall be identified to the COR for inclusion when the contractor can provide calibration services.

6.6.4 TEST EQUIPMENT CLEANING and OLD LABEL REMOVAL

The Contractor shall:

6.6.4.1 Clean all TE cases and external surfaces.

6.6.4.2 Clean inside of opened equipment utilizing low-pressure air. No more than 5 psi (pounds per square inch) of air pressure shall be utilized.

6.6.4.3 Carefully remove old (expired) calibration labels and damaged "Calibration Void if Broken" seals without damaging TE finish.

6.6.4.4 Protect TE from dust and debris by performing cleaning of TE in an area separated from the calibration work area (See section 6.2.5).

6.6.5 CALIBRATION PROCEDURES

6.6.5.1 The Contractor shall provide an inventory list of current procedures utilized to calibrate government TE with the bid package for review by the CO and COR

(CDRL A017).

6.6.5.2 The Contractor must maintain an updated inventory of calibration procedures for each facility throughout the contract period, and make available within seven (7) business days after Contract Award, update, or Government Request.

(CDRL A017).

6.6.5.3 The Contractor shall maintain copies of all pertinent calibration procedures with step-by step calibration instructions, any necessary equipment handbooks/manuals, and copies of Standard Operation Procedures for the MCLs/TFCU. These copies shall be made available in each Facility for review upon request. The Contractor shall provide an electronic copy of procedures within 1 business day of Government request per CDRL A018.

6.6.5.4 The CO and COR shall review the submitted inventory and copies of the procedures, and return any disapproved procedures within fifteen (15) days after

PWS – Test Equipment Mobile Calibration receipt. The Contractor shall have seven (7) days to correct and resubmit disapproved procedures.

6.6.5.5 Manufacturer’s Procedures, Military Technical Orders, and all other Procedures submitted shall provide detailed step-by-step calibration instructions.

6.6.5.6 Approval precedence for Calibration procedures utilized on government TE in order of precedence is:

6.6.5.6.1 Original Equipment Manufacturers (OEM) Recommended Calibration Procedures.

6.6.5.6.2 Accepted Department of Defense Military Calibration Procedures

(MILSTD).

6.6.5.6.3 A mutual consent standard approved by the COR when no OEM or MILSTD is available.

6.6.5.6.4 The Contractor must provide the COR with a copy of any Calibration Procedures not developed by the OEM or DOD, for advance approval prior to using for calibration. The CO and/or COR shall review submitted procedures and return any disapproved procedures within fifteen (15) days after receipt. The Contractor shall have seven (7) days to correct and resubmit the disapproved procedure.

6.6.6 TEST EQUIPMENT BAR CODES

6.6.6.1 The contractor shall use the Serial Number for Government TE that does not have an official bar code attached.

6.6.6.2 The Contractor shall maintain a separate database for each task order containing accurate tracking and reporting of each Certificate of Calibration for TE calibrated. Barcodes must be documented in an authorized format of either six (6) or 22 Alpha Numeric Characters in length, unless otherwise approved in writing by the CO/COR. Special character parenthesis () and/or dashes shall not be included in the database barcode field. This database shall be made available to the government at the end of contract (CDRL A006).

6.6.7 TEST EQUIPMENT CALIBRATIONS

6.6.7.1 The Contractor shall calibrate all TE submitted by comparison with traceable Working Standards of a known and greater accuracy. (See section 6.3.3)

6.6.7.2 Corrective action shall be required when a unit of TE is found to be out of tolerance (Reference Sec 6.6.10 definition for Significantly Out of Tolerance).

6.6.7.3 Opening an instrument and adjusting internal components, cleaning intermittent switches and potentiometers so that a unit of TE meets required specifications shall be considered a normal part of the calibration process.

6.6.8 TEST EQUIPMENT QUANTITY CONSIDERATIONS

PWS – Test Equipment Mobile Calibration

The Contractor shall address the below quantity considerations when submitting their pricing and bid proposal.

6.6.8.1 TE requiring plug-in units and multi-purpose TE are considered one (1) unit of TE regardless of the number of plug-in units contained in the unit.

6.6.8.2 Spare plug-in units such as oscilloscope vertical amplifiers, time bases, and electronic counter plug-ins are considered individual units of TE.

6.6.9 TEST EQUIPMENT CALIBRATION LIMITATIONS

All TE functions and ranges shall be calibrated unless prior approval for limited calibration has been provided by the COR.

6.6.9.1 Limited calibration may be authorized by the COR after verification of and within limited instrument functions and ranges utilized with the TE to measure key performance parameters of government systems.

6.6.9.2 The Contractor shall ensure a list of all functions and ranges not calibrated/limited are included on the certificate of calibration provided to the on-site POC. The Contractor shall provide limited calibration labels. Either the ranges, functions, etc. calibrated or the ranges, functions, etc. not calibrated, whichever is more concise, shall be recorded on the limited calibration label (CDRL A001).

6.6.10 TEST EQUIPMENT FOUND TO BE OUT of TOLERANCE

6.6.10.1 If a unit is determined to be significantly out of tolerance (SOOT), the technician shall annotate the SOOT conditions (CDRL A001) and report the SOOT to the COR within one business day of any SOOT TE.

6.6.10.2 SOOT for the purpose of this PWS shall mean a deviation of 100% or more from the unit of TE rated accuracy for any reading, range, or function (example: If specification is +/- 1v, SOOT is +/- 2V. A copy of the SOOT shall be provided to the Site Coordinator and the COR upon completion of site visit.

6.6.10.3 If a unit of TE cannot be adjusted to tolerance and requires repair other than incidental, the Contractor is required to attach a rejection tag to the unit and return it to the site.

6.6.10.4 The Site Coordinator shall not request calibration of any TE with a rejection tag attached. TE shall require organic testing and repair prior to any further calibration attempt.

6.7 REPAIR

6.7.1 INCIDENTAL REPAIR REQUIREMENTS

The Contractor shall provide for the incidental repair of TE Common Replacement Parts to include:

6.7.1.1 An assortment of common parts (knobs, switches, screws, nuts, fuses, batteries, light bulbs, etc.) for TE incidental parts replacement.

PWS – Test Equipment Mobile Calibration

6.7.1.2 All labor and parts required for the incidental repair of any common replacement part, which is considered to be part of the calibration process, as needed to return a unit of TE to operational condition.

6.7.1.3 Battery and external TE hardware replacement shall be considered a normal part of the calibration process and shall be considered incidental repair. The site onsite representatives shall provide replacement batteries and hardware for TE.

6.7.1.4 Replacement of integrated circuits (ICs) for TE upgrades or software fixes required before calibration shall be considered a normal part of the calibration process and shall be considered incidental repair. The site coordinator shall provide replacement ICs when required.

6.7.2 OTHER THAN INCIDENTAL REPAIR

6.7.2.1 This PWS does not currently require major repairs of TE by the Contractor.

TE found in need of other than incidental repair shall be rejected by the MCL/TFCU technician and returned to the site coordinator.

6.8 WARRANTY REQUIREMENTS

6.8.1 The Contractor shall provide a 90-day warranty for all TE calibrated. If a unit is found to be out-of-tolerance during the 90-day period, the Contractor must re-calibrate the unit at no additional cost.

6.8.2 The warranty shall include a turn-around time of 5 business days (from Contractor receipt to site receipt) and overnight delivery to respective sites of all under-warranty TE units sent to the contractor's facility for re-calibration.

6.9 REQUIREMENTS for LABELS, TAGS, CHARTS

The Contractor shall:

6.9.1 Remove all old calibration labels from TE upon completion of calibration and shall affix a new calibration label to the calibrated TE.

6.9.2 Affix limited calibration labels to TE when all functions or ranges are not calibrated. The label shall be marked “Limited Calibration”, indicate the above information, and provide a concise listing of the functions and ranges calibrated or the functions and ranges not calibrated.

6.9.3 Affix calibration labels to the front of TE or at a conspicuous location where it does not interfere with the operation or cover required markings of the TE.

6.9.4 Attenuator and Power Sensor Labels:

6.9.4.1 Affix a new attenuation or calibration factor chart label to each fixed attenuator and power sensor, respectively as applicable. New chart label shall have at least the same frequency listings as the old chart.

6.9.4.2 Provide a hardcopy printout for each fixed attenuator and power sensor, with the frequencies measured and measurement results.

PWS – Test Equipment Mobile Calibration

6.9.5 Labels shall be self-adhering, constructed of a durable material, and all markings shall be in permanent ink and legible.

6.9.6 Rejection Tags:

6.9.6.1 The contractor shall affix Red Rejection Tags to all rejected TE.

6.9.6.2 Rejection Tags shall be marked “REJECTION” and include at least the following information: Contractor’s name, date of rejection, bar code number and/or serial number, instrument model number, cause for rejection, and the calibration technician’s name or initials.

6.10 CALIBRATION REPORTING

6.10.1 Certificate of Calibration:

The Contractor shall provide:

6.10.1.1 A Certificate of Calibration (CDRL A001) for each unit of TE calibrated, rejected and/or limited. One printed hard copy and one electronic format (CD Disk or zipped email in pdf) of each certificate shall be provided to the site coordinator before departing.

6.10.1.2 An electronic copy of each Certificate of Calibration shall be provided to the COR after quality reviews are completed by the Contractor and NLT 14 days after site calibration.

6.10.1.3 Each Certificate of Calibration shall include accurate information as required to meet all specifications of ANSI/Z540-1-1994.

6.10.1.4 Each Certificate of Calibration shall include all Calibration Information defined by CDRL A001.

6.10.2 End of Site Summary (EOSS) and Receiving Report (RR), Form FAA 4650-15 The Contractor shall print and provide:

6.10.2.1 One printed hard copy of each End of Site Summary(s) (CDRL A002) and a printed copy each FAA 4650-15 (RR) with Required Signatures (CDRL A003) shall be provided to the site coordinator upon completion of work at a location before departing.

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