67233_2.pdf

City Of Chicago Solicitation #67233,2

BRANDON JOHNSON SHARLA ROBERTS

MAYOR CHIEF PROCUREMENT OFFICER

Specification Number: 1229714 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

Request for Proposal Solicitation #67233,2 (RFP)

PARKING ENFORCEMENT SERVICES

Specification Number:1229714

Required for use by: DEPARTMENT OF FINANCE

Bid/Proposal Submittal Date and Time: 03:00 PM Central Time, 18-SEP-2026

Deadline for Questions: 03:28 PM Central Time, 07-AUG-2026 Buyer: CALDERA, LISBET Email Address: Lisbet.Caldera@cityofchicago.org Phone Number: 3127441238 Pre-Solicitation Conference Date and Time: 11:00 AM Central Time, 14-MAY-2026 Pre-Solicitation Conference Location: PRE-PROPOSAL CONFERENCE WILL BE CONDUCTED IN

PERSON AT 121 N. LASALLE, CITY HALL CONFERENCE ROOM 1103 AND MICROSOFT TEAMS

CONFERENCE CALL ON MAY 14, 2026 AT 11:00AM CENTRAL STANDARD TIME SEE SECTION IV

A 2 FOR DETAILS

Site Visit Date & Time: N/A Site Visit Location: N/A

Please submit your response to:

http://www.cityofchicago.org/eProcurement iSupplier vendor portal registration is required.

Allow 3 business days to complete registration.

Specification Number: 1229714 Page 2 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

Table of Contents

1 Header Information

1.1 General Information

1.2 Terms

1.3 Requirements

1.4 Attachments

1.5 Response Rules

2 Price Schedule

2.1 Line Information

2.2 Line Details

2.2.1 Line 1

Specification Number: 1229714 Page 3 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

1 Header Information

1.1 General Information

Title 1229714: PARKING ENFORCEMENT SERVICES

Description PARKING ENFORCEMENT SERVICES Amendment Date 31-JUL-2026 14:58:32

Amendment Description

ATTACHMENT 00: ADDENDUM 2

Preview Date 24-APR-2026 13:00:27 Open Date 24-APR-2026 13:00:27 Close Date 03:00 PM Central

Time, 18-SEP-2026 Award Date Not Specified

Time Zone Central Time Buyer CALDERA, LISBET Quote Style Sealed Email Lisbet.

Caldera@cityofchicago.org Event Request for Proposal Outcome Blanket Purchase Agreement

1.2 Terms

Effective Start Date Not Specified Effective End Date Not Specified

Ship-To Address 027- FIN DEPT

121 N. LA SALLE ST.

ROOM 700

Chicago, IL 60602 United States

Bill-To Address 027- FIN DEPT

121 N. LA SALLE ST.

ROOM 700

Chicago, IL 60602 United States

Payment Terms IMMEDIATE Carrier FOB Freight Terms Paid

Total Agreement Amount (USD)

Not Specified Minimum Release Amount (USD)

Not Specified

1.3 Requirements

<B>KEY RFP/RFQ PARAMETERS</B>

CONTRACT SPECIFIC GOALS: MBE: 20% WBE: 10% VBE: 1%

Type No Response Required

FUNDING SOURCE: CITY FUNDED

Type No Response Required

DPS UNIT: PROFESSIONAL SERVICES

Type No Response Required

CONTRACT TERM: 60 MONTHS

Type No Response Required

PRE-SUBMITTAL CONFERENCE: PRE-PROPOSAL CONFERENCE WILL BE CONDUCTED IN

PERSON AT 121 N. LASALLE, CITY HALL CONFERENCE ROOM 1103 AND MICROSOFT

TEAMS CONFERENCE CALL ON MAY 14, 2026 AT 11:00AM CENTRAL STANDARD TIME SEE

SECTION IV A 2 FOR DETAILS

Type No Response Required Enter the EDS number from your EDS Certificate and attach the certificate. (Go to online EDS website:

https://webapps.cityofchicago.org/EDSWeb)

Circle one from the response values below:

YES

Specification Number: 1229714 Page 4 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

<B>KEY RFP/RFQ PARAMETERS</B>

NO

<B>PRICE SCHEDULE (RFP/RFQ)</B>

“Price Schedule” has been revised. This is a “System Required Line”. In order to be able to submit your qualifications in the e-procurement system, you must enter .01 in the “Quote Price/ Unit Price” field. This is an e- procurement system requirement. Do not enter your proposed pricing. Price will not be considered for evaluation purposes.

Circle one from the response values below:

YES

NO

<B>REQUIRED CONTENT OF SUBMITTAL

/PROPOSAL (Please attach documents)</B>

COVER LETTER INFORMATION

Circle one from the response values below:

YES

NO

EXECUTIVE SUMMARY

Circle one from the response values below:

YES

NO

COMPANY PROFILE INFORMATION

Circle one from the response values below:

YES

NO

COMPANY REFERENCES INFORMATION

Circle one from the response values below:

YES

NO

PROFESSIONAL QUALIFICATIONS AND SPECIALIZED EXPERIENCE OF RESPONDENT AND

TEAM MEMBERS

Circle one from the response values below:

YES

NO

PROFESSIONAL QUALIFICATIONS AND SPECIALIZED EXPERIENCE AND LOCAL

AVAILABILITY - KEY PERSONNEL/RESUMES

Circle one from the response values below:

YES

NO

IMPLEMENTATION MANAGEMENT PLAN (Service Delivery, Organization Chart Resources, Approach)

Circle one from the response values below:

YES

NO

COST PROPOSAL/COMPENSATION SCHEDULE (Use cost proposal template provided)(EXHIBIT 2)

Circle one from the response values below:

YES

Specification Number: 1229714 Page 5 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

<B>REQUIRED CONTENT OF SUBMITTAL

/PROPOSAL (Please attach documents)</B>

NO

MBE/WBE COMPLIANCE PLAN (SCHEDULE D, SCHEDULE C & CERTIFICATION LETTERS)

Circle one from the response values below:

YES

NO

FINANCIAL STATEMENTS (3 Years)

Circle one from the response values below:

YES

NO

LEGAL ACTIONS (Material legal actions, if any, for the past 5 years)

Circle one from the response values below:

YES

NO

CERTIFICATE OF INSURANCE

Circle one from the response values below:

YES

NO

CONFLICT OF INTEREST

Circle one from the response values below:

YES

NO

REDACTED COPY OF PROPOSAL

Circle one from the response values below:

YES

NO

1.4 Attachments

Name Data Type Description

ATTACHMENT 00:

ADDENDUM 2

File ADDENDUM 2

ATTACHMENT 01:

ADDENDUM 1

File Addendum 1

ATTACHMENT 02: RFP File RFP

ATTACHMENT 03:

SAMPLE PSA

File SAMPLE PSA

ATTACHMENT 04:

SAMPLE ENFORCEMENT

ZONES

File SAMPLE ENFORCEMENT ZONE MAP

1.5 Response Rules

Solicitation is restricted to invited suppliers Suppliers are allowed to view other suppliers' contract terms, notes and attachments Suppliers are allowed to respond to selected lines X Suppliers are allowed to provide multiple responses Buyer may close the solicitation before the Close Date Buyer may manually extend the solicitation while it is open

Specification Number: 1229714 Page 6 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

2 Price Schedule

2.1 Line Information

Display Rank As No indicator displayed

Ranking Price Only Cost Factors None

Line Item, Rev / Job

Target Quantity

Unit Unit Price Amount

1 Parking Enforcement Services RFP

1 USD

2.2 Line Details

2.2.1 Line 1 Parking Enforcement Services RFP

Category 96162.11 Start Price (USD) Not Specified

Shopping Category Not Specified Target Price (USD) Not Specified Minimum Release

Amount (USD) Not Specified

Estimated Total Amount (USD)

Not Specified

CITY OF CHICAGO - DEPARTMENT OF PROCUREMENT SERVICES

ADDENDUM NO. 2

FOR

REQUEST FOR PROPOSAL (RFP) FOR

PARKING ENFORCEMENT SERVICES

Specification No. 1229714 – RFQ # 67233,2

Required for use by:

CITY OF CHICAGO

Department of Finance

This Addendum is distributed by:

CITY OF CHICAGO

Department of Procurement Services

Respondent must acknowledge receipt of this Addendum No. 2 in the Cover Letter of its Response

Lisbet Caldera, Senior Procurement Specialist

(312) 744-1238

The information contained in this Addendum No.2 is incorporated by reference into the original Request for Proposal (RFP) issued on April 24, 2026

BRANDON JOHNSON

MAYOR

SHARLA D. ROBERTS

CHIEF PROCUREMENT OFFICER

ADDENDUM NO. 2 / SPECIFICATION NO. 1229714

July 31, 2026

ADDENDUM NO. 02

FOR

REQUEST FOR PROPOSAL (RFP) FOR PARKING ENFORCEMENT SERVICES

SPECIFICATION NO. 1229714 RFQ 67233

For which Proposals are scheduled to be received electronically on the eProcurement site, http://www.cityofchicago.org/eProcurement no later than 3:00 p.m., Central Time on September 18, 2026.

The following questions/answers will be incorporated in the above-referenced Specification (the “Contract Documents”) as noted. All other provisions and requirements as originally set forth, except as amended by previous addenda, remain in full force and are binding. Any additional work required by this Addendum shall conform to the applicable provisions of the original Contract Documents. Any and all addenda must be acknowledged by the Respondent in the Cover Letter of its response by referencing receipt of each Addendum number.

RESPONDENT MUST ACKNOWLEDGE RECEIPT OF THIS ADDENDUM

IN THE COVER LETTER OF ITS PROPOSAL

SECTION 1. NOTICE OF REVISIONS/CHANGES/CLARIFICATIONS

REVISION DESCRIPTIONS

1. The Proposal Due Date originally scheduled for June 16, 2026, at 3:00 PM is hereby postponed to September 18, 2026 at 3:00 PM.

2.

Section IV.B. Deadline and Procedures for submitting Proposals through Section VI. Evaluating Proposals of the RFP are hereby deleted in their entirety and replaced with the language which is incorporated into the RFP as Attachment 1 to this Addendum.

3.

Exhibit 4 Special Conditions Regarding Minority, Women, and Veteran-Owned Business Enterprises is hereby deleted in its entirety and replaced with the Amended Exhibit 4 which is hereby incorporated as Attachment 2 to this Addendum.

4.

Exhibit 9: MyCOI is hereby incorporated into the RFP. Exhibit 9 is attached to this Addendum as Attachment 3.

5.

Due to the revisions in this Addendum, as noted in Section IV.D. of Attachment 1, a second question period has been added to the RFP. Any additional questions must be submitted by August 7, 2026.

SECTION 2. QUESTIONS AND ANSWERS/CLARIFICATIONS

The following questions and requests for clarification were submitted in accordance with the instructions provided in the Contract Documents. The City’s response follows each question or request for clarification in the table below:

Question 1: Please confirm whether the hours shown in Attachment A, Sample Contractor Operational Schedule, represent the City’s anticipated baseline staffing and hours for Year 1 pricing purposes, recognizing that actual hours may vary based on operational needs.

Answer: Yes, this is confirmed.

Question 2: For the 90% minimum hours Service Level Requirement (SLR), please clarify whether compliance will be measured against the monthly schedule issued by DOF, the estimated annual hours identified in Exhibit 2, or another City-established monthly baseline.

Answer: As provided in Exhibit 1, Scope of Services, Section 16.1 (SLR for Minimum Hours Worked) of the RFP, the Contractor must provide a sufficient number of PEO and PEO Supervisor hours to meet the City’s enforcement needs for any scheduled period as specified by DOF.

Schedules are issued monthly and requirements and hours are subject to change at the City’s sole discretion due to fluctuations in operational needs. The Contractor will be provided with notice of such changes.

Question 3: For the 95% zone and special event coverage SLR, please clarify how compliance will be measured, including whether compliance is evaluated by shift, route, assigned zone, scheduled deployment, or another unit of measure established by the City. 4) For staffing increases associated with operational expansion or special enforcement needs, please confirm wheth

Answer: Regarding the question provided in the first sentence, as provided in Exhibit 1, Scope of Services 16.2 (SLR For Zones And Special Events Worked), the Contractor must assign PEOs to the locations specified in the monthly enforcement route schedule, including special events, as specified in the Management of Enforcement Zones. Compliance is measured by the number of scheduled staff members and number of events. For example, if there are two events in a month and the schedule provides that the Contractor will staff each event with 10 PEOs and 1 PEO Supervisor, and 8 PEOs and 0 Supervisors work the first event and 7 PEOs and 1 Supervisor work the second event, then the Contractor would be at a 72% compliance rate for that month.

Regarding the question provided in the second sentence, it is incomplete and therefore we cannot provide a response.

Question 4: Would the City be able to share the compensation schedule for the current contract?

Answer: The Current PO number is 157471 and can be found on the City’s awarded contract website here:

https://webapps1.chicago.gov/vcsearch/contracts.

https://webapps1.chicago.gov/vcsearch/contracts

However, the current contract should not be relied upon to respond to this RFP.

Question 5: 7. Parking Enforcement Scope Requirements, iii. Travel Time Scheduling.

Does the City issue contract staff their own citation mobile device and printer or will the staff member be required to meet up with a PEO supervisor to obtain the citation issuance hardware?

Answer: Before each shift the PEOs will need to pick up their City issued mobile device and printer from their PEO Supervisor at their designated office location.

Question 6: RFP Parking Enforcement SPEC 1229714, iv. Designated Manager for City of Chicago. Would the City clarify whether the Designated Manager is the same position as the Project Manager mentioned in 7.5 7.5 Project Manager Qualifications and Experience above, or is this a different position?

Answer: For purposes of this RFP, the Designated Manager is the same position as the Project Manager.

Question 7: 9. MBE/WBE/VBE Compliance Plan (weighted value 10%). Would the City share the current list of MBE/WBE/VBE vendors used under this contract.

Answer: The Current PO number is 157471 and can be found on the City’s awarded contract website here:

https://webapps1.chicago.gov/vcsearch/contracts. Current certified subcontractors utilized are listed below:

• Big Kahuna Sports & Uniform, Inc. (WBE).

• Logsdon Stationers, Inc., dba Logsdon Office Supply (MBE).

• Securatex, Ltd. (WBE).

• Sutton Ford, Inc. dba Sutton Lincoln (MBE).

Question 8: 13.2.2. Bicycles

a. How many bicycles does the current contractor provide today?

b. Are the bicycles used by DOF today?

c. Does the City provide a location for the contractor to park the vehicles when not in use?

Answer: a. The Current contract should not be relied upon for the Proposal.

However, the current vendor has two bicycles.

b. The Current contract should not be relied upon for the Proposal.

However, the current vendor utilizes the two bicycles from time to time.

c. No, the City does not provide a location to park vehicles when they are not being used.

Question 9: 14. Data Analytics and Technological Support.

a. What is the citation software platform used by the City today?

b. How many user licenses will be provided?

c. Will the contractor be required to purchase licenses? i. If yes, what is the cost of the licenses?

Answer: a. CitySight.

b. One user license will be provided to the Contractor.

c. No, the City covers the cost of the license.

i. Not applicable.

Question 10: 16. Service Level Requirements (“Slrs”).

a. Has the City had to assess liquidated damages to the current contractor?

b. If yes, for which SLR and how many times in 2025 and 2026?

Answer: The current vendor’s performance is not relevant to the current specification.

Question 11: 8. Training. DOF will provide training.

a. How long is the training?

b. Can there be more than one designated Contractor’s trainer?

c. Can the DOF cost of the Contractor training be invoiced to the City?

Answer: a. Approximately 5 days.

b. Yes, there can be more than one designated Contractor’s trainer.

c. No, this cost cannot be invoiced to the City.

Question 12: Can the City share the name of the contractor currently holding the contract for Parking Enforcement Services?

Answer: The Current PO number is 157471 and can be found on the City’s awarded contract website here:

https://webapps1.chicago.gov/vcsearch/contracts. The current vendor is LAZ Parking Midwest LLC.

Question 13: 7.4 PEO Supervisor Duties, iv. Resolve hardware and software issues. a.

What is the make and model of the mobile devices and printers used today?

Answer: Mobile phone is Galaxy S24FE and printer is Zebra ZQ510 and ZQ511.

Question 14:

6. Scalability.

a. Under the current contract, how often has the City reduced staff? What was the staff reduced to?

b. Under the current contract, how often has the City increased staff? What was the staff increased to?

Answer: a. Yes, during the COVID pandemic there was a temporary freeze in enforcement during the Governor issued mandate.

b. To the best of our knowledge, the City has increased staff twice under the current contract. The most recent increase took place in Q3 of 2025 when we added 10 new PEOs and 2 PEO Supervisors

Question 15: 13.2.1 Motorized Vehicles.

a. How many vehicles does the current contractor provide today?

b. What vehicle makes and models are provided today under the current contract?

c. Is the purpose of the vehicles to provide transportation of the PEOs to their enforcement zones or to perform enforcement duties (example LPR enforcement) or both?

d. Does the City provide a location for the contractor to park the vehicles when not in use?

Answer: While the current Contract should not be relied upon for the Proposal, please find the responses below.

a. The current contractor provides six vehicles.

b. Ford transit vans.

c. The purpose is to transport the PEOs and PEO Supervisors to their enforcement zones and not to perform actual enforcement duties.

d. No, the City does not provide a location to park the vehicles when they are not in use.

Question 16: 13.2 Transportation. The City indicates staff travel time shall not be billed as enforcement hours. It is standard to have a briefing at the start and end of each shift. This is when equipment is distributed and collected. Is the City saying that travel time from the briefing to their enforcement zone, and vice versa, will not be billable? Would the City clarify the statement?

Answer Yes, that is correct.

The City should not be billed for any travel time including, but not limited to, travel to the designated office for briefings and equipment pick up and travel to the assigned enforcement site.

Question 17: 12. Equipment and Materials Provided by the City to Contractor. The City references LPR.

a. What type of LPR is provided? If mobile LPR, who is responsible for installing the mobile LPR on the vehicles?

b. How many mobile LPRs does the City have today?

c. What is the name of the mobile LPR the City is using?

Answer: a. The LPR is for the vehicles and installation will be performed by the City’s LPR vendor.

b. Currently, we have 8 vehicles with LPR, but this may increase in the future.

c. The LPR currently installed on City vehicles is provided by the vendor Genetec.

Question 18: 9. MBE/WBE/VBE Compliance Plan (weighted value 10%). It was unclear at the pre-proposal meeting whether the MBE/WBE/VBE compliance plan is required or optional. Must the contractor meet the identified % requirements, or can a portion be met to be considered for the RFP? The RFP could be considered a professional services contract given the amount of staffing required. To comply with the MBE/WBE/VBE compliance plan, partnering with a staffing/security firm is required. This could result in staffing turnover.

Answer:

Please refer to Section V.B.I.7. of Attachment 1. The compliance plan, or good faith efforts, must be submitted with the Proposal.

Question 19: Office Space a. Does the City provide office space? b. Does the City require the contractor to procure office space?

Answer: a. No, the City will not provide office space.

b. Yes, the City requires the Contractor to have an office space in

Chicago.

Question 20: During the presentation it was mentioned that the company had to submit three years of financial statements.

Question: If the company is a startup and does not have three years of financial statements, is there alternative documentation that may be submitted?

Answer: Please refer to Section V.B.I.3 of Attachment 1. That section provides, in relevant part, as follows: “Sufficient alternate documentation would be un-audited financial statements from those Respondents not required to have their financial statements audited. At a minimum, included in the financial statements needs to be balance sheets and income statements (or equivalent) for the requested three years.

Assets/liabilities and income/ expenses must be presented in adequate detail for the City to assess the financial condition of the Respondent.”

ALL REVISIONS INSCRIBED HEREIN WILL BE INCORPORATED INTO THE

SPECIFICATION PER ADDENDUM NO. 02

Attachment 1

Amended Sections IV.B.-VII of the RFP

IV. GENERAL INFORMATION AND GUIDELINES

Note: Refer to the Solicitation for Section IV.A: Section IV.A. remains unchanged.

B. Deadline and Procedures for Submitting Proposals

1. To be assured of consideration, the Respondent’s Proposal must be submitted electronically to DPS no later than 3:00 P.M. Central Time on September 18, 2026. Respondent must submit all required information by uploading as attachments to the electronic RFP submission in iSupplier. iSupplier vendor portal registration is required. Allow three (3) business days to complete registration.

2. The City may, but is not required to, accept Proposals that are not received by the date and time set forth in Section IV.B.1 above. Only the Chief Procurement Officer is empowered to determine whether to accept or return a late Proposal.

3. Submit your Proposal to: http://www.cityofchicago.org/eProcurement Only Proposals submitted electronically, as described in this section, will be accepted.

Combining multiple PDF attachments is strongly encouraged in order to minimize the number of uploaded attachments. However, Exhibit 2 Schedule of Compensation (proposed prices) shall be submitted as a live Excel file.

C. RFP Information Resources

Respondents are solely responsible for acquiring the necessary information or materials.

Information for preparing a response to this RFP can be located in the following areas of the City’s website: www.cityofchicago.org/Procurement:

• Search MBE/WBE Directory Database

• Pre-Bid/Proposal Conference Attendees

• Addenda and Exhibits, if any.

D. Procurement Timetable

The timetable for the RFP solicitation is summarized below. Note that these are target dates and are subject to change by the City.

Key Activity

Target Date

City Issues RFP April 24, 2026

Non-Mandatory Pre-Proposal Conference

May 14, 2026

RFP Questions Round 1 Due May 18, 2026 http://www.cityofchicago.org/Procurement

RFP Questions Round 2 Due August 7, Proposals Due September 18, 2026

E. Transparency Website: Trade Secrets

Consistent with the City's practice of making available all information submitted in response to a public procurement, all Proposals, any information and documentation contained therein, any additional information or documentation submitted to the City as part of this solicitation, and any information or documentation presented to City as part of the negotiation of a contract or other agreement may be made publicly available through the City's Internet website. However, Respondents may designate those portions of the Proposal which contain trade secrets or other proprietary data ("Data") which Respondents desire remain confidential.

To designate portions of the Proposal as confidential, Respondent must:

1. Mark the cover page as follows: "This Proposal includes trade secrets or other proprietary data.”

2. Mark each sheet or Data to be restricted with the following legend: "Confidential:

Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this RFP."

3. Upload with your Proposal Submittal a redacted copy of the entire Proposal or Submission as one .pdf format file for posting on the City's website.

Respondent is responsible for properly and adequately redacting any Data, which Respondent desires remain confidential. If entire pages or sections are removed, they must be represented by a page indicating that the page or section has been redacted. Failure to upload a redacted copy may result in the posting of an un-redacted copy.

Indiscriminate labeling of material as "Confidential" may be grounds for deeming a Proposal as non-responsive.

All Proposals submitted to the City are subject to the Freedom of Information Act. The City will make the final determination as to whether information, even if marked "Confidential," will be disclosed pursuant to a request under the Freedom of Information Act or valid subpoena.

Respondent agrees not to pursue any cause of action against the City with regard to disclosure of information.

V. PREPARING PROPOSAL: REQUIRED INFORMATION

The Proposal submittal must conform to the following requirements.

A. Format of Proposal

The Proposal shall be submitted via iSupplier as an electronic Proposal. The following requirements also apply:

i. Proposal content must be word-searchable where feasible.

ii. Respondent is strongly discouraged from including marketing or promotional materials that do not relate specifically to the focus of this RFP.

iii. The electronic Proposal shall be one PDF file except for Exhibit 2 Schedule of Compensation

(proposed prices) shall be submitted by Respondent as a live Excel file (as further described below).

B. Proposal Submittal Documents/Required Content of Proposals

Proposal content must be clear, concise and well organized. Respondents are strongly discouraged from including marketing or promotional materials not related specifically to the focus of this RFP.

Respondents are advised to adhere to the submittal requirements of the RFP. Failure to comply with the instructions of this RFP may be cause for rejection of the non-compliant Proposal. Respondents must provide information in the appropriate areas throughout the RFP. By submitting a response to this RFP, you are acknowledging that if your Proposal is accepted by the City, your Proposal and related submittals may become part of the Contract. While the City recognizes that Respondents may provide costs in varying formats, compliance with the Compensation Schedule in Exhibit 2 is required to facilitate equitable comparisons.

At a minimum, the Proposal must include the following items:

Respondents are advised to submit all RFP submittal documents as required to be considered responsive. Failure to provide all items may be cause for the Proposal to be rejected for being deemed non-responsive or otherwise being non-compliant. The Proposal shall be submitted in accordance with the following:

I. General Information Submittal Documents (items 1 – 11)

1. Cover Letter

The cover letter shall provide an introduction and overview of the Respondent’s intent for submitting a Proposal.

The cover letter must also address the following technical matters:

a) Indicate the RFP title, Specification Number, and the RFQ # 67233.

NOTE: The RFQ number initially starts out as a 4-digit number with no suffix. The original 4-digit RFQ number will take on a suffix if DPS issues an Addendum and/or Clarification. An RFQ number will add a suffix, designated as a comma followed by a sequential number. For example, RFQ 1234 is the original RFP iteration. If an Addendum or Clarification change is made after the original version was issued, the RFQ 1234 prefix is changed to 1234,1. 1234,1 displaces 1234, and makes

1234 obsolete. In other words, RFQ 1234,1 becomes the second (new current) iteration; 1234,2 would become the third (new) iteration; etc.

b) Legal Name and Headquarters The cover letter shall provide the Respondent’s local corporate address (closest in proximity to the City of Chicago) of the division providing support at the time of contract award, if applicable.

c) RFP Addenda and Clarifications The cover letter shall confirm receipt of all Addenda and/or Clarifications that DPS issued for this RFP.

Respondent shall identify each such Addendum and/or Clarification by its Addendum number or Clarification number, as applicable.

d) Redacted Proposal

The cover letter shall indicate if a separate redacted version of a Proposal document is being submitted.

2. Table of Contents After the cover letter, Respondents shall provide a table of contents for the Proposal documents. The Table of Contents shall correlate to the heading and sequencing set out in this section.

3. Financials Respondents must provide a copy of their audited financial statements for the last 3 years.

Respondents that are comprised of more than one entity must include financial statements for each entity. Respondents shall upload into their Proposals one (1) complete copy of the requested financial statements marked and separated by year for the requested period.

The City will not accept a web link. Respondents are required to provide required financial statements in sufficient detail for the City to assess its financial condition as part of their Proposal submission. The City reserves the right to accept or reject any financial documentation other than the financial statements requested by this section.

If a Respondent is unable to provide audited financial statements, the Respondent must state the reasons in its Proposal response and provide financial documentation in sufficient detail to enable the City to assess the financial condition of your company.

Sufficient alternate documentation would be un-audited financial statements from those Respondents not required to have their financial statements audited. At a minimum, included in the financial statements need to be balance sheets and income statements (or equivalent) for the requested three years. Assets/liabilities and income/ expenses must be presented in adequate detail for the City to assess the financial condition of the Respondent.

4. W-9 form Respondents must provide a copy of their current W-9, or equivalent federal tax filing form indicating the Respondent’s full legal name and “doing business as” name (as applicable) and tax identification number.

5. Economic Disclosure Statement and Affidavit (“EDS”) Respondents shall complete an Economic Disclosure Statement and Affidavit, Attachment A: Online EDS Acknowledgement. See Online City of Chicago EDS Instructions and Attachment A: Online EDS Acknowledgement, in Exhibit 3. If a Respondent is a business entity other than a corporation, then each member, partner, etc., of the Respondent must complete an EDS, as applicable, per the instructions on the EDS form. In addition, any entity that has an interest in Respondent or in one or more of its members, partners, etc., and is required pursuant to the Municipal Purchasing Act for Cities of 500,000 or More Population (65 ILCS 5/8-10-8.5) or Chapter 2-154 of the Municipal Code of Chicago to provide a disclosure must submit a completed and executed EDS as an “entity holding an interest in an Applicant” as described in the EDS. All affidavits must be notarized. Upon completion of Online EDS, Respondent shall upload a copy of 2 documents with their Proposal: 1) Certificate of Filing printed from system and 2) a copy of the executed Attachment A, Online EDS Acknowledgement form.

The Respondent submitting as the prime must submit the above referenced EDS documents with its Proposal. Subcontractors may be asked, at the City’s discretion, to provide an EDS during the evaluation process.

6. Sexual Harassment Policy Affidavit

Respondent shall, as prescribed by the Chief Procurement Officer, attest by affidavit (in the form of the “Sexual Harassment Policy Affidavit” Exhibit 6 attached hereto) that Respondent has a written policy prohibiting sexual harassment that shall include, at a minimum, the following information: (i) the illegality of sexual harassment; (ii) the definition of sexual harassment; and (iii) the legal recourse available for victims of sexual harassment.

7. MBE/WBE/VBE Participation Goals

Respondents shall provide a compliance plan delineating the various anticipated categories and/or disciplines of work/services to be provided by MBE/WBE/VBE firms. This plan must include Schedule C-1s, D-1s, C-Vs, and D-Vs, as applicable.

On the Schedule, please ensure you provide the names and dollar values for the prospective MBE/WBE/VBE firms that you plan to use to fulfill the minimum participation goals of 20% MBE, 10% WBE, and 1% VBE for the project.

Respondents are required to provide Schedule C-1s, D-1s, C-Vs, and D-Vs, as applicable, indicating their commitment to meet the MBE, WBE and/or VBE requirements or you must demonstrate that you have made Good Faith Efforts to meet the minimum participation goals.

8. Disclosure of Conflicts of Interest

The City expects that Respondents will not have any conflicts of interests (including, but not limited to, any conflicts based on Respondent’s participation in other City contracts). Each Respondent, and to the best of its knowledge, its subcontractors if any, shall presently have no interest and will not acquire any interest, direct or indirect, in any enterprise, project or contract which would conflict in any manner or degree with the performance of the work, services or goods to be provided hereunder. Without limiting the foregoing, Respondents shall have no direct or indirect interest in, or be under common control with respect to, any entity that is an applicant with respect to any program for which Respondents are performing services for the City under the Agreement awarded under this RFP. In the performance of the Contract, no person having any such interest will be employed, either by the Respondent or any subcontractor, to perform any work or services under the Contract or have access to confidential information.

Respondents shall include in its Proposal a description of any actual or potential conflicts of interest.

9. Insurance

Respondents shall include a statement that they can comply with the City’s insurance requirements. Prior to contract award, the Selected Respondent will be required to submit evidence of insurance in the amounts specified in the attached Exhibit 5.

Respondent, if selected, shall register with the City’s online insurance certificate portal.

Respondent shall provide a current and valid email address for both the Contractor and the Contractor’s insurance agent or provider. The Selected Respondent is responsible for ensuring the submission of a certificate of insurance (“COI”) through the City’s online insurance certificate portal prior to award of a Contract.

A Respondent selected for Contract negotiation and award who fails to fulfill the requirement to register and submit a COI through the City’s online insurance certificate portal may be deemed nonresponsive and the City may choose to instead engage a different Respondent for Contract negotiation. If a Respondent is unable to register and submit the COI through the City’s online insurance certificate portal and instead submits a printed insurance certificate prior to Contract award, the City may accept a paper COI provided that written justification is provided explaining the Respondent’s good faith efforts to comply with the terms of this section and the reasons why the submission could not be completed.

Instructions for registering and submitting COIs are available at the following URL:

http://www.cityofchicago.org/COI.

10. Exceptions to the Sample Professional Services Agreement (“PSA”)/Terms and Conditions Respondent must identify any exceptions or objections it has to the City’s sample Professional Services Agreement (“PSA”), a copy of which is attached hereto as Exhibit 7.

The City may from time to time revise the PSA. The City will not accept or entertain any exceptions or objections to the PSA at any time after Proposal submittal except and only to the extent the City subsequently makes a material change to a substantive provision of the

PSA.

11. Exhibit 2 Schedule of Compensation

Exhibit 2 – Schedule of Compensation shall be submitted as a live Excel file.

For the City to equitably compare prices, each Respondent must submit pricing in accordance with the format set out in Exhibit 2 Schedule of Compensation. Respondents must not make any changes to the live Excel file format other than inputting its pricing.

Respondents may propose an alternate pricing model; however, such alternate must be submitted separately, and in addition to, the live Exhibit 2 Schedule of Compensation file.

Further, the City is under no obligation to accept or reject the proposed pricing alternate.

II. Scope-Specific Submittal Documents

12. Parking Enforcement Scope Requirements

The Respondent must describe its proposed solution for meeting all of the City’s service requirements as set out in Exhibit 1 Scope of Services. The following items must specifically be addressed as follows:

i. Corporate Experience Respondent must describe its business experience in providing and performing professional parking enforcement.

Respondent must indicate the years of service and scale of operation; specifically with respect to government agencies similar in geographical size to the City of Chicago and Chicago’s diversity of neighborhoods, weather, and traffic conditions;

and/or experience in providing parking enforcement services to large private organizations (greater than 500 employees) especially on a continuous day-to-day basis over an extend period of time (months/years).

http://www.cityofchicago.org/COI

ii. Experienced Parking Enforcement Staff Resources Respondent shall indicate/describe the number of experienced parking enforcement staff currently providing parking enforcement services on a regular basis and during 2023 through 2025.

Respondent shall indicate/describe the number of trained and experienced parking enforcement staff who may be available on an “on-call basis,” if applicable. “On-call” shall be understood to mean being ready and available to perform parking enforcement services within 24-hours from the time of notice.

iii. Parking Staff - Hiring, Training, Retention, and Turnover Rate Respondent must describe its staffing plan while the contract is in effect specifically describing, minimally, the followin: recruiting, interviewing, hiring, training, outfitting (uniforms, equipment, etc.), back-up plan (in the event of “no shows” e.g., if a PEO or PEO Supervisor calls in sick or unexpectedly does not report for work).

Respondent shall describe its average turnover rate specifically during the period from 2023 through 2025; particularly with respect to parking enforcement staff who had been trained and who had been working on a regular basis.

Respondent shall describe its training methods, especially with respect to the training of PEO and PEO Supervisors concerning the types of parking violations set out in Exhibit 1, Table 1 - Types of Violations.

Back-up Reserve Staffing Plan Respondent must describe its preparedness plan for retaining staff in queue or on standby to replace an unexpected no-show or absentee at the scheduled time; for reporting and immediacy in terms of notifying the City in the event of a no-show;

and plan to provide coverage with a staff substitution.

If applicable, Respondent should describe its experience addressing staffing challenges that may be similar to the requirements described in this RFP – especially in terms of how such challenges were effectively met for its customer.

Travel Time Scheduling Respondent must describe how it intends to deploy its staff to the various assigned work sites. In other words, Respondent must describe how staff shall be dispatched and travel means from their homes to the assigned work sites.

iv. Designated Manager/Project Manager for City of Chicago Respondent shall indicate the proposed manager(s) dedicated and assigned to be the City’s primary person(s) (“Key Personnel”) under contract throughout the term of the awarded Contract period – starting on the Effective Date of the Agreement.

Respondent shall provide the proposed manager’s resume and, separately, describe that individual’s parking enforcement management experience, dedication in terms of meeting all reporting requirements, and demonstrated proficiency in terms of the management of enforcement zones.

v. Implementation Plan for New Contract Respondent shall describe its approach and estimated timeline to achieve the various milestones it considers to be necessary in order to begin work as Contractor on the Effective Date of the contract.

Generally, the implementation plan timeline should consider the period from the time of notification as being the Selected Respondent to the time the Effective Date of the Agreement is set, and on through the assignment of parking enforcement staff.

The Respondent must describe its proposed timeline for when it expects to be fully staffed. “Fully staffed” shall be understood to mean having trained PEO and PEO Supervisor staff ready and able to perform the requirements set out in Exhibit 1 Scope of Services and with the adequate number of PEO or PEO Supervisor staff in accordance with Attachment A - Sample Contractor Operational Schedule.

Recruiting Staff for the New Contract Respondent must submit its proposed recruiting plan that describes its approach towards having at the ready, for the start of the new contract, enough PEO and PEO Supervisor resources who are fully trained and at the required quantities to meet the staffing schedule set out in Attachment A - Sample Contractor Operational Schedule; an administrative support and experienced training staff – especially with respect to parking enforcement; training material; training tools and methodology; uniform types for PEOs PEO Supervisors for various weather conditions and related uniform accessories as applicable.

Vehicles, Equipment, and Materials to be Provided by Contractor Describe the vehicles and equipment to be supplied by Respondent as required under Exhibit 1 Scope of Services in terms of available quantity, make, model, age, how it is/was purchased/leased (e.g., from a dealership; wholesale; retail;

commercial; private), etc. The Selected Respondent (as Contractor) must be fully equipped with the operational vehicles as proposed, and be ready to begin Exhibit 1 Scope of Services work by the Effective Date of the awarded Contract.

Assumptions Respondent may indicate its assumptions concerning the implementation plan, if any, and describe any foreseeable challenges as the various implementation stages unfold.

Technological Support Respondent should describe its use of any artificial intelligence tools (“AI”) or other tools used to manage operations, perform data analytics, and manage SLRs, as required in accordance with Exhibit 1 Scope of Services.

vi. Reference Checks and Letters of Recommendation Respondent shall provide a list of contact information for minimally three of its clients as “references”.

The EC may also solicit from current and/or previous clients, including the City of Chicago, other government agencies, or other available sources, relevant information concerning the Respondent’s record of performance.

The EC may contact the Respondent’s references to assess and determine the Respondent’s past performance – specifically with respect to the proposed manager’s(s’) performance (as an individual) as well as the Respondent’s performance (corporately), from current and/or prior Respondent clients.

In lieu of or in addition to a list of a list of references, the Respondent may provide “recommendation letters” from at least but not limited to three of its current or past clients.

VI. EVALUATING PROPOSALS

A. Evaluation Process

The Department of Procurement Services and an Evaluation Committee (“EC”), which will include representatives from the Department of Finance, the Department of Procurement Services, and may include representatives of other departments of the City, will review and evaluate the Proposals, as described below.

The City of Chicago seeks to prevent all conflicts of interest regarding procurement decisions. Conflicts of interest arise when an EC member participates personally and substantially in official matters where they have a financial interest. No member of the EC is permitted to have any personal interest, direct or indirect, in the contract arising from this RFP. If an EC member believes a conflict of interest exists, they should immediately notify the DPS and recuse themselves from all procurement decisions.

In evaluating Proposals, during Phase I, the Department of Procurement Services will first consider the completeness and responsiveness of the Respondent’s Proposal. After Phase I, the Proposals will then move to the EC for further evaluation.

The Proposal evaluation process is organized into three phases:

Phase I - Preliminary Proposal Assessment Phase II - Proposal Evaluation Phase III - Site Visits, System/Product Demonstrations and/or Oral Presentations (if necessary)

Phase I - Preliminary Proposal Assessment Phase I will be completed by DPS and will involve an assessment of the Respondent’s compliance with and adherence to all submittal requirements requested in Section V. B. Proposal Submittal Documents.

Proposals which are incomplete and missing key components necessary to fully evaluate the Proposal may, at the discretion of the Chief Procurement Officer, be rejected from further consideration due to “non-responsiveness” and rated Non-Responsive. Proposals providing responses to all sections will be eligible for detailed analysis in Phase II, Proposal Evaluation.

As part of this evaluation, DPS will determine whether Respondent has passed or failed any evaluation criteria designated as pass/fail. These criteria include, but are not limited to, the following: compliance with MBE/WBE/VBE goal requirements, Economic Disclosure Statement and Affidavit, Conflicts of Interest, Financials, and Legal Actions.

The criteria evaluated in Phase I on a Pass/Fail basis include the following items:

A. MBE/WBE/VBE Participation Goals (Pass/Fail)

Respondents must attach an MBE/WBE Compliance Plan (Schedules C-1s, D-1s, C-Vs, and D-Vs, as applicable) demonstrating your company commitment to achieving a minimum of 20% MBE, 10% WBE, and 1% VBE direct participation goal of the total dollar value of the Contract.

Failure to meet this requirement shall result in failing this requirement.

Respondent must be currently certified by the City of Chicago and/or Cook County at the time of proposal submission to be eligible for consideration. Failure to provide proof of being certified at the time of proposal submission shall result in failing this requirement.

B. Economic Disclosure Statement and Affidavit (“EDS”) and Attachment A: Online EDS Acknowledgement (Pass/Fail) DPS will consider Respondent’s compliance with all laws, ordinances, and statutes governing the contract. See Online City of Chicago EDS Instructions and Attachment A, Online EDS Acknowledgement form in Exhibit 3.

C. Legal Actions (Pass/Fail)

DPS will consider any legal actions, if any, against Respondent and any division, subsidiary or parent company of Respondent, or against any member, partner, etc., of Respondent if Respondent is a business entity other than a corporation.

D. Insurance (Pass/Fail) DPS will review Respondent’s commitment to comply with the City’s insurance requirements in Exhibit 5 should it be awarded a Contract be awarded pursuant to this RFP.

E. Conflicts of Interest (Pass/Fail) DPS will consider any information regarding Respondent, including information contained in Respondent’s Proposal, that may indicate any conflicts (or potential conflicts) of interest which might compromise Respondent’s ability to satisfactorily perform the proposed Services or undermine the integrity of the competitive procurement process.

F. Financials(Pass/Fail)

DPS will consider the financial condition of Respondent. Respondent must be financially stable to ensure performance over the duration of the Contract

G. Sexual Harassment Policy Affidavit (Pass/Fail)

DPS will consider whether the Sexual Harassment Policy affidavit has been completed in its entirety.

H. Exceptions City’s Terms and Conditions (Pass/Fail) Respondent’s exceptions to the City’s Standard Terms and conditions will be assessed. A Respondent that takes material objections to the City's terms and conditions may fail this requirement and its Proposal may be rejected.

Phase II - Proposal Evaluation

In Phase II, the EC will evaluate the extent to which a Respondent’s Proposal meets the requirements set forth in the RFP. Phase II will include a detailed analysis of the Respondent’s qualifications, experience, proposed implementation and management plan, cost proposal, and other factors based on the evaluation criteria outlined in Section VI. B, Evaluation Criteria.

As part of the evaluation process, the EC will review the information required by Section V, for each Proposal received. The EC may also review other information gained by checking references and by investigating the Respondent’s financial condition.

The City reserves the right, after advertisement of the RFP, to refine the Scope of Services, with appropriate notice. Further, if, upon receipt of Proposals, the City wishes to make refinements to the Scope of Services, it may, depending upon the circumstances, provide the revision to all Respondents and invite revised proposals from the Respondents based upon the revised Scope of Services.

The City reserves the right to seek clarification of any information that is submitted by any Respondent in any portion of its Proposal or to request additional information at any time during the evaluation process.

Any material misrepresentation made by a Respondent may void the Proposal and eliminate the Respondent from further consideration.

The City reserves the right to enlist independent consulting services to assist with the evaluation of all or any portion of the Proposal responses as it deems necessary.

B. Evaluation Criteria

In Phase II, notwithstanding the Phase I results, the Evaluation Committee will review the Respondent's Proposal to determine its degree of qualifications, responsiveness, and completeness of the Proposal with respect to the components outlined in the RFP using the following criteria. Each criterion is associated with a weighted value expressed as a percentage of 100%, to be used by the EC to score Respondent’s Proposal.

1. Parking Enforcement Scope Requirements (65%)

i. Corporate Experience (10%) The EC will assess the Respondent’s corporate experience. Prior experience, particularly with respect to parking enforcement experience with governmental agencies providing services as set forth in this RFP will result in higher scores in this section.

ii. Recruiting Staff for the New Contract (10%) The EC will assess the Respondent’s recruiting plan.