67233_1.pdf

City Of Chicago Solicitation #67233,1

BRANDON JOHNSON SHARLA ROBERTS

MAYOR CHIEF PROCUREMENT OFFICER

Specification Number: 1229714 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

Request for Proposal Solicitation #67233,1 (RFP)

PARKING ENFORCEMENT SERVICES

Specification Number:1229714

Required for use by: DEPARTMENT OF FINANCE

Bid/Proposal Submittal Date and Time: 03:00 PM Central Time, 31-JUL-2026

Deadline for Questions: 04:00 PM Central Time, 18-MAY-2026 Buyer: CALDERA, LISBET Email Address: Lisbet.Caldera@cityofchicago.org Phone Number: 3127441238 Pre-Solicitation Conference Date and Time: 11:00 AM Central Time, 14-MAY-2026 Pre-Solicitation Conference Location: PRE-PROPOSAL CONFERENCE WILL BE CONDUCTED IN

PERSON AT 121 N. LASALLE, CITY HALL CONFERENCE ROOM 1103 AND MICROSOFT TEAMS

CONFERENCE CALL ON MAY 14, 2026 AT 11:00AM CENTRAL STANDARD TIME SEE SECTION IV

A 2 FOR DETAILS

Site Visit Date & Time: N/A Site Visit Location: N/A

Please submit your response to:

http://www.cityofchicago.org/eProcurement iSupplier vendor portal registration is required.

Allow 3 business days to complete registration.

Specification Number: 1229714 Page 2 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

Table of Contents

1 Header Information

1.1 General Information

1.2 Terms

1.3 Requirements

1.4 Attachments

1.5 Response Rules

2 Price Schedule

2.1 Line Information

2.2 Line Details

2.2.1 Line 1

Specification Number: 1229714 Page 3 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

1 Header Information

1.1 General Information

Title 1229714: PARKING ENFORCEMENT SERVICES

Description PARKING ENFORCEMENT SERVICES Amendment Date 16-JUN-2026 08:33:08

Amendment Description

Addendum 1

Preview Date 24-APR-2026 13:00:27 Open Date 24-APR-2026 13:00:27 Close Date 03:00 PM Central

Time, 31-JUL-2026 Award Date Not Specified

Time Zone Central Time Buyer CALDERA, LISBET Quote Style Sealed Email Lisbet.

Caldera@cityofchicago.org Event Request for Proposal Outcome Blanket Purchase Agreement

1.2 Terms

Effective Start Date Not Specified Effective End Date Not Specified

Ship-To Address 027- FIN DEPT

121 N. LA SALLE ST.

ROOM 700

Chicago, IL 60602 United States

Bill-To Address 027- FIN DEPT

121 N. LA SALLE ST.

ROOM 700

Chicago, IL 60602 United States

Payment Terms IMMEDIATE Carrier FOB Freight Terms Paid

Total Agreement Amount (USD)

Not Specified Minimum Release Amount (USD)

Not Specified

1.3 Requirements

<B>KEY RFP/RFQ PARAMETERS</B>

CONTRACT SPECIFIC GOALS: MBE: 20% WBE: 10% VBE: 1%

Type No Response Required

FUNDING SOURCE: CITY FUNDED

Type No Response Required

DPS UNIT: PROFESSIONAL SERVICES

Type No Response Required

CONTRACT TERM: 60 MONTHS

Type No Response Required

PRE-SUBMITTAL CONFERENCE: PRE-PROPOSAL CONFERENCE WILL BE CONDUCTED IN

PERSON AT 121 N. LASALLE, CITY HALL CONFERENCE ROOM 1103 AND MICROSOFT

TEAMS CONFERENCE CALL ON MAY 14, 2026 AT 11:00AM CENTRAL STANDARD TIME SEE

SECTION IV A 2 FOR DETAILS

Type No Response Required Enter the EDS number from your EDS Certificate and attach the certificate. (Go to online EDS website:

https://webapps.cityofchicago.org/EDSWeb)

Circle one from the response values below:

YES

Specification Number: 1229714 Page 4 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

<B>KEY RFP/RFQ PARAMETERS</B>

NO

<B>PRICE SCHEDULE (RFP/RFQ)</B>

“Price Schedule” has been revised. This is a “System Required Line”. In order to be able to submit your qualifications in the e-procurement system, you must enter .01 in the “Quote Price/ Unit Price” field. This is an e- procurement system requirement. Do not enter your proposed pricing. Price will not be considered for evaluation purposes.

Circle one from the response values below:

YES

NO

<B>REQUIRED CONTENT OF SUBMITTAL

/PROPOSAL (Please attach documents)</B>

COVER LETTER INFORMATION

Circle one from the response values below:

YES

NO

EXECUTIVE SUMMARY

Circle one from the response values below:

YES

NO

COMPANY PROFILE INFORMATION

Circle one from the response values below:

YES

NO

COMPANY REFERENCES INFORMATION

Circle one from the response values below:

YES

NO

PROFESSIONAL QUALIFICATIONS AND SPECIALIZED EXPERIENCE OF RESPONDENT AND

TEAM MEMBERS

Circle one from the response values below:

YES

NO

PROFESSIONAL QUALIFICATIONS AND SPECIALIZED EXPERIENCE AND LOCAL

AVAILABILITY - KEY PERSONNEL/RESUMES

Circle one from the response values below:

YES

NO

IMPLEMENTATION MANAGEMENT PLAN (Service Delivery, Organization Chart Resources, Approach)

Circle one from the response values below:

YES

NO

COST PROPOSAL/COMPENSATION SCHEDULE (Use cost proposal template provided)(EXHIBIT 2)

Circle one from the response values below:

YES

Specification Number: 1229714 Page 5 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

<B>REQUIRED CONTENT OF SUBMITTAL

/PROPOSAL (Please attach documents)</B>

NO

MBE/WBE COMPLIANCE PLAN (SCHEDULE D, SCHEDULE C & CERTIFICATION LETTERS)

Circle one from the response values below:

YES

NO

FINANCIAL STATEMENTS (3 Years)

Circle one from the response values below:

YES

NO

LEGAL ACTIONS (Material legal actions, if any, for the past 5 years)

Circle one from the response values below:

YES

NO

CERTIFICATE OF INSURANCE

Circle one from the response values below:

YES

NO

CONFLICT OF INTEREST

Circle one from the response values below:

YES

NO

REDACTED COPY OF PROPOSAL

Circle one from the response values below:

YES

NO

1.4 Attachments

Name Data Type Description ATTACHMENT 01: RFP File RFP

ATTACHMENT 02:

SAMPLE PSA

File SAMPLE PSA

ATTACHMENT 03:

SAMPLE ENFORCEMENT

ZONES

File SAMPLE ENFORCEMENT ZONE MAP

1.5 Response Rules

Solicitation is restricted to invited suppliers Suppliers are allowed to view other suppliers' contract terms, notes and attachments Suppliers are allowed to respond to selected lines X Suppliers are allowed to provide multiple responses Buyer may close the solicitation before the Close Date Buyer may manually extend the solicitation while it is open

Specification Number: 1229714 Page 6 Type of Funding:

Title: 1229714: PARKING ENFORCEMENT SERVICES

2 Price Schedule

2.1 Line Information

Display Rank As No indicator displayed

Ranking Price Only Cost Factors None

Line Item, Rev / Job

Target Quantity

Unit Unit Price Amount

1 Parking Enforcement Services RFP

1 USD

2.2 Line Details

2.2.1 Line 1 Parking Enforcement Services RFP

Category 96162.11 Start Price (USD) Not Specified

Shopping Category Not Specified Target Price (USD) Not Specified Minimum Release

Amount (USD) Not Specified

Estimated Total Amount (USD)

Not Specified

RFP for Parking Enforcement Services

Specification No. 1229714

REQUEST FOR PROPOSAL ("RFP") FOR

PARKING ENFORCEMENT SERVICES

67233

Required for use by:

CITY OF CHICAGO

DEPARTMENT OF FINANCE

This RFP distributed by:

CITY OF CHICAGO

Department of Procurement Services

Please submit your Proposals to:

http://www.cityofchicago.org/eProcurement iSupplier vendor portal registration is required.

Allow three (3) business days to complete registration.

All other communications must be addressed and returned to:

Sharla Roberts, Chief Procurement Officer

Attention: Lisbet Caldera Senior Procurement Specialist Department of Procurement Services 121 North LaSalle Street, Suite 806

Chicago, Illinois 60602 Lisbet.Caldera@cityofchicago.org

Pre-Proposal Conference Call and Meeting will be held on May 14, 2026, at 11:00am Central Time.

Pre-Registration must be arranged in advance of the scheduled Pre-Proposal Conference Meeting.

Attendance is not mandatory but strongly encouraged.

PROPOSALS MUST BE RECEIVED NO LATER THAN 3:00 P.M., CENTRAL TIME, ON JUNE 16,

BRANDON JOHNSON

MAYOR

SHARLA ROBERTS

CHIEF PROCUREMENT OFFICER

TABLE OF CONTENTS

I. GENERAL INVITATION

A. Purpose of the Request for Proposal B. Background C. Internet Access to this RFP

II. DEFINITIONS

III. SCOPE OF SERVICES

A. Description of Services B. Contract Term

IV. GENERAL INFORMATION AND GUIDELINES

A. Communications Between the City of Chicago and Respondents

1. Submission of Questions or Requests for Clarifications

2. Pre-Proposal Conference B. Deadline and Procedures for Submitting Proposals C. RFP Information Resources D. Procurement Timetable E. Transparency Website: Trade Secrets

V. PREPARING PROPOSAL: REQUIRED INFORMATION

A. Format of Proposal B. Proposal Submittal Documents

1. Cover Letter/Page

2. Table of Contents

3. Financials

4. W-9 form

5. Economic Disclosure Statement and Affidavit (“EDS”)

6. Sexual Harassment Policy Affidavit

7. Parking Enforcement Scope Requirements (weighted value 30%)

8. Exhibit 2 Schedule of Compensation (weighted value 50%)

9. MBE/WBE/VBE Compliance Plan (weighted value 10%)

10. Exceptions to Exhibit 5 Insurance Requirements (weighted value 5%)

11. Exceptions to Exhibit 7 Sample Professional Services Agreement (“PSA”) (weighted value 5%)

VI. EVALUATING PROPOSALS

A. Evaluation Process

VIII. ADDITIONAL DETAILS OF THE RFP PROCESS

A. Clarifications and Addenda B. City’s Rights to Reject Proposals D. No Liability for Costs E. Prohibition on Certain Contributions - Mayoral Executive Order No. 2011-4 F. False Statements G. Title VI Solicitation Notice H. Policy Prohibiting Sexual Harassment (Section 2-92-612 of the Chicago Municipal Code) I. Protests

Appendix 1 eProcurement

LIST OF EXHIBITS:

Exhibit 1 Scope of Services Exhibit 2 Schedule of Compensation Exhibit 3 Economic Disclosure Statement Affidavit and Attachment A Exhibit 4 Special Conditions Regarding Minority, Women, and Veteran-Owned Business Enterprises Exhibit 5 Insurance Requirements Exhibit 6 Sexual Harassment Policy Affidavit (Section 2-92-612) Exhibit 7 Sample Professional Services Agreement (“PSA”) Exhibit 8 Sample Contractor Operational Schedule Excel Sheet

Attachment A, Sample Contractor Operational Schedule Attachment B, Sample Enforcement Zones

REQUEST FOR PROPOSAL (“RFP”)

for

PARKING ENFORCEMENT SERVICES

I. GENERAL INVITATION

A. Purpose of the Request for Proposal

The City of Chicago ("City"), acting through its Department of Finance, seeks the submission of proposals from firms with expertise and experience in providing parking enforcement services. The City’s goal is to establish a long term, cost effective agreement for such services that will support and augment the Department’s existing parking enforcement operations.

If selected, Contractor’s personnel must be able to perform parking, standing, and compliance enforcement related work (“Services”) which will be conducted outdoors, year-round, involving social interaction with diverse individuals, and requiring deployment during various hours in differing neighborhoods across the City.

The Respondent must be able to demonstrate from past experience its ability to successfully screen for, motivate, and retain employees who are willing and able to perform the type of work similar to that involving parking enforcement in the City of Chicago. The Respondent must use and describe best practices that will insure minimal rates of Parking Enforcement Officers (“PEO”) and PEO Supervisor turnover.

The work contemplated is professional in nature. It is understood that the Contractor acting as a individual, partnership, corporation or other legal entity, is of professional status, licensed to perform in the State of Illinois and the City of Chicago for all applicable professional discipline(s) requiring licensing and will be governed by the professional ethics in its relationship to the City. It is also understood that all reports, information, or data prepared or assembled by the Contractor under a contract awarded pursuant to this RFP may be available to any individual or organization, under the Freedom of Information Act (“FOIA”). The Contractor shall be financially solvent and each of its members if a joint venture, its employees, agents or sub-contractors of any tier shall be competent to perform the services required under this RFP document.

Refer to Exhibit 1, Scope of Services for a detailed description of the work to be provided.

B. Background

The City of Chicago Department of Finance (“DOF”) Street Operations Division carries out parking enforcement operations pursuant to and in accordance with the Municipal Code of Chicago (“MCC”). This includes issuing parking, standing, and compliance violations, which promote safety and the efficient flow of traffic. These responsibilities are managed through the deployment of parking enforcement aids throughout 194 enforcement zones in the City.

The Contractor must provide parking enforcement services in accordance with the MCC. In addition, the Contractor must adhere to parking enforcement protocols as provided in the terms of this Contract and standard operating procedures as set forth in DOF’s Parking Enforcement Training Manual.

C. Internet Access to this RFP

All materials related to the RFP may be downloaded from the Department of Procurement Service's ("DPS") website at the following URL: http://www.cityofchicago.org/eProcurement.

Click on "Current Bids." In order to receive notice of clarifications and addenda, Respondents must log-in to iSupplier, search for the solicitation number, open the solicitation for review, and accept the disclaimer.

RFP Document Holders are listed on the Bid & Bond Room Opportunity Take Out List. The Opportunity Take Out List is public information and is posted to the DPS website at www.cityofchicago.org/TOL. To find Opportunity Take Out lists, go to “Get Started Online,” and search by the specification number.

All Respondents are responsible for obtaining all RFP materials. The City accepts no responsibility for the timely delivery of materials or for alerting Respondents on posting to the DPS website information related to this RFP.

Respondent must read Appendix I eProcurement for more details regarding electronic access to RFP abstract and documents to be submitted electronically and uploaded as attachments to your Proposal Submittal Documents.

II. DEFINITIONS

The following defined terms have the meanings specified below.

NOTE: If a defined term is used only once, then it may be defined within the context in which it appears in that paragraph or section.

“Addendum” means any revision(s) to the RFP documents issued by the Chief Procurement Officer prior to the due date for submitting Proposals.

“Agreement” means the City of Chicago’s Professional Services Agreement (“PSA”), as attached in this RFP in Exhibit 7 Sample Professional Services Agreement (“PSA”) including all exhibits attached to it and incorporated in it by reference, and all amendments, modifications, or revisions made in accordance with its terms that shall constitute the contract upon execution by the required authorized parties.

“Chief Procurement Officer” or “CPO" means the Chief Procurement Officer of the City of Chicago and any representative duly authorized in writing to act on her behalf.

“Clarification” means the City’s response to questions submitted by Respondents which do not revise the requirements of the RFP.

“Comptroller” means the Chief Executive Officer City of the Department of Finance, and any representative authorized in writing to act on the City Comptroller’s behalf.

“Contractor” means the Selected Respondent awarded a contract pursuant to this RFP process.

“Department” or “DOF” means the City of Chicago Department of Finance.

“EC” means the Evaluation Committee appointed to review and assess all Proposals and make its recommendations to the Commissioner concerning its evaluations.

“Effective Date” has the meaning as set out in Exhibit 7 Sample Professional Services Agreement

(“PSA”).

"iSupplier" refers to the City's eProcurement computer system for electronic bidding and providing Contractors with access to contract, ordering and payment information for their City contracts.

“Proposal” is the written content and documents submitted by a Respondent in response to this RFP.

“Respondent” means the primary entity which submits a Proposal in response to this RFP and may include subcontractors and other affiliates.

“Selected Respondent” means the awardee of the contract pursuant to this RFP.

“Services” means performance of all tasks, activities and deliverables as described in detail in Exhibit 1 Scope of Services and performed by qualified and licensed personnel of the Selected Respondent pursuant to this RFP.

“Subcontractor” means any person or entity with whom the Contractor contracts to provide any part of the goods, services or work to be provided by Contractor under the contract, including subcontractors of any tier, suppliers and materialmen, whether or not in privity with the Contractor.

III. SCOPE OF SERVICES

A. Description of Services

The Respondent will provide the City with Parking Enforcement Services.

The Services that the City seeks to acquire are described in detail in the Scope of Services, Exhibit 1.

B. Contract Term

Any contract awarded pursuant to this RFP shall be for a base contract period of five (5) years beginning on the Effective Date set out in the fully executed Agreement (as contract). The City may, in its sole discretion, elect to extend the Agreement for up to three (3) additional periods of 12 months.

IV. GENERAL INFORMATION AND GUIDELINES

A. Communications Between the City of Chicago and Respondents

1. Submission of Questions or Requests for Clarifications

Respondent must communicate only with DPS. All questions or requests for clarification must be in writing, submitted via online discussion in iSupplier and directed to the attention of Lisbet Caldera, Lisbet.Caldera@cityofchicago.org, Department of Procurement Services, Room 806, City Hall and must be received no later than 4:00 p.m. Central Time, May 18, 2026, Respondents are encouraged, but not required, to submit questions prior to the scheduled Pre-Proposal Conference.

All questions and requests for clarification must be submitted via online discussion in iSupplier. The subject line of the iSupplier online discussion must clearly indicate that the contents are “Questions and Request for Clarification” about the RFP and are “Not a Proposal” and must refer to “Request for Proposal (“RFP”) for Parking Enforcement Services, Specification No. 1229714.” No telephone calls will be accepted unless the questions are general in nature.

2. Pre-Proposal Conference

The Pre-Proposal Conference will be conducted in person at 121 N. LaSalle, City Hall Conference Room 1103. Microsoft Teams will be available upon request Attendance at the Pre-Proposal

Conference is not mandatory but strongly encouraged. All interested Attendees must register in advance of the Pre-Proposal Conference Call. Same day registration is not allowed. Pre- Registration must be arranged in advance of the scheduled May 14, 2026, Pre-Proposal Conference Call.

Attendees must send an e-mail for pre-registration no later than May 13, 2026 to Lisbet Caldera at Lisbet.Caldera@cityofchicago.org. E-mail Subject line must read: RFP for Parking Enforcement Services of RFP Conference Call. Registered Attendees will receive e-mail confirmation with location and dial in number.

The City will answer questions and clarify the terms of the RFP at the Pre-Proposal Conference. The City may respond both to questions posed on the day of the conference and to questions sent via online discussion in iSupplier prior to the conference. Anything stated at this Pre-Proposal Conference is not intended to change the solicitation document. Any changes will be in writing in the form of an Addendum issued by DPS.

B. Deadline and Procedures for Submitting Proposals

1. To be assured of consideration, the Respondent’s Proposal must be submitted electronically to

DPS no later than 3:00 P.M. Central Time on June 16, 2026. Respondent must submit all required information by uploading as attachments to the electronic RFP submission in iSupplier. iSupplier vendor portal registration is required. Allow three (3) business days to complete registration.

2. The City may, but is not required to, accept Proposals that are not received by the date and time set forth in Section IV.B.1 above. Only the Chief Procurement Officer is empowered to determine whether to accept or return a late Proposal.

3. Submit your Proposal to: http://www.cityofchicago.org/eProcurement

Only Proposals submitted electronically, as described in this section, will be accepted.

Combining multiple PDF attachments is strongly encouraged in order to minimize the number of uploaded attachments. However: (i) Exhibit 2 Schedule of Compensation (proposed prices) shall be submitted as a live Excel file; (ii) any changes or exceptions taken by the Respondent to the language set out in Exhibit 5 Insurance Requirements must be submitted as a live redlined Word.docx; and (iii) any changes or exceptions taken by the Respondent to the language set out in Exhibit 7 Sample Professional Services Agreement (“PSA”) must be submitted as a live redlined Word.docx. (Also see section V.A. Format of Proposal, below.)

C. RFP Information Resources

Respondents are solely responsible for acquiring the necessary information or materials. Information for preparing a response to this RFP can be located in the following areas of the City’s website:

www.cityofchicago.org/Procurement:

• Search MBE/WBE Directory Database

• Pre-Bid/Proposal Conference Attendees

• Addenda and Exhibits, if any.

D. Procurement Timetable

The timetable for the RFP solicitation is summarized below. Note that these are target dates and are subject to change by the City.

mailto:Raymond.adams2@cityofchicago.org http://www.cityofchicago.org/Procurement

Key Activity

Target Date

City Issues RFP April 24, 2026

Non-Mandatory Pre-Proposal Conference

May 14, 2026

RFP Questions Due May 18, 2026

Proposals Due June 16, 2026

E. Transparency Website: Trade Secrets

Consistent with the City's practice of making available all information submitted in response to a public procurement, Proposals, any information and documentation contained therein, any additional information or documentation submitted to the City as part of this solicitation, and any information or documentation presented to City as part of the negotiation of a contract or other agreement may be made publicly available through the City's Internet website. However, Respondent may designate those portions of the Proposal which contain trade secrets or other proprietary data ("Data") which Respondent desires remain confidential.

To designate portions of the Proposal as confidential, Respondent must:

1. Mark the cover page as follows: "This Proposal includes trade secrets or other proprietary data.”

2. Mark each sheet or Data to be restricted with the following legend: "Confidential: Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this RFP."

3. Upload with your Proposal Submittal a redacted copy of the entire Proposal or submission if applicable, as one .pdf file. (See V.B.I.1.d., below).

Indiscriminate labeling of material as "Confidential" may be grounds for deeming a Proposal as non-responsive.

All Proposals submitted to the City are subject to the Freedom of Information Act. The City will make the final determination as to whether information, even if marked "Confidential," will be disclosed pursuant to a request under the Freedom of Information Act or valid subpoena. Respondent agrees not to pursue any cause of action against the City with regard to disclosure of information.

V. PREPARING PROPOSAL: REQUIRED INFORMATION

The Proposal submittal must conform to the following requirements.

A. Format of Proposal The Proposal shall be submitted via iSupplier as an electronic Proposal.

The electronic Proposal shall be one PDF file except for the following files:

i. Exhibit 2 Schedule of Compensation (proposed prices) shall be submitted by Respondent as a live Excel file;

ii. Exhibit 5 Insurance Requirements if any changes made or exceptions taken by Respondent must be submitted as a redlined Word.docx;

iii. Exhibit 7 Sample Professional Services Agreement (“PSA”) if any changes made or exceptions taken by Respondent must be submitted as a redlined Word.docx.

B. Proposal Submittal Documents The Respondent is advised to submit all RFP submittal documents as required, in order to be considered responsive. Failure to provide all items may be cause for the Proposal to be rejected for being deemed non-responsive or otherwise being non-compliant. The Proposal shall be submitted in accordance with the following:

i. Proposal content must be word-searchable where feasible.

ii. Respondent is strongly discouraged from including marketing or promotional materials that do not relate specifically to the focus of this RFP.

iii. Each Proposal submittal document as listed in this section shall also be evaluated by the

Evaluation Committee as an “evaluation criterion”, which shall follow the evaluation process described in Section VI. (See, “Evaluation Process”.)

iv. The Proposal submittal documents are categorized into two general evaluation criteria sections, as follows:

(I) “General Information Submittal Documents” (items 1-through-6 ) The information provided in response to this section shall be scored by the EC on a “Pass/Fail” basis.

(II) “Scope-Specific Submittal Documents” (items 7-through-10 ) Notwithstanding the Pass/Fail results above, the information provided by the Respondent in response to this section shall be scored on a numeric basis by the EC to determine which Respondent(s) may be considered for award of contract.

General Information Submittal Documents (items 1 – 6)

1. Cover Letter/Page

The cover letter shall provide an introduction and overview of the Respondent’s intent for submitting a Proposal.

The cover letter must also address the following technical matters:

a) Indicate the RFP title, Specification Number, and the RFQ # 67233.

NOTE: The RFQ number initially starts out as a 4-digit number with no suffix. The original 4-digit RFQ number will take on a suffix if DPS issues an Addendum and/or Clarification. An RFQ number will add a suffix, designated as a comma followed by a sequential number. For example, RFQ 1234 is the original RFP iteration. If an Addendum or Clarification change is made after the original version was issued, the RFQ 1234 prefix is changed to 1234,1. 1234,1 displaces 1234, and makes

1234 obsolete. In other words, RFQ 1234,1 becomes the second (new current) iteration; 1234,2 would become the third (new) iteration; etc.

b) Legal Name and Headquarters The cover letter shall provide the Respondent’s local corporate address (closest in proximity to the City of Chicago) of the division providing support at the time of contract award, if applicable.

c) RFP Addenda and Clarifications The cover letter shall confirm receipt of all Addenda and/or Clarification that DPS issued for this RFP.

▪ Identify each such Addendum and/or Clarification by its Addendum number or Clarification number, as applicable.

d) Redacted Proposal

The cover letter shall indicate if a separate redacted version of a Proposal document is being submitted. Generally, describe the nature of the redacted content as being, for example: confidential, proprietary information, a trade secret, etc.

i. Include the word “REDACTED in the file name of the redacted file.

ii. Indiscriminate labeling of material as "Confidential" may be grounds for deeming a Proposal as non-responsive.

iii. Respondent is responsible for properly and adequately redacting any data which Respondent desires to remain confidential. If entire pages or sections are removed, they must be represented by a page indicating that the page or section has been redacted.

iv. All Proposals submitted to the City are subject to the Freedom of Information Act. The City will make the final determination as to whether information, even if marked "Confidential," will be disclosed pursuant to a request under the Freedom of Information Act or valid subpoena.

Respondent agrees not to pursue any cause of action against the City with regard to disclosure of information

NOTE: DPS posts awarded contracts on its public-facing website. The awarded contract includes the Respondent’s Proposal Submittal Documents as an exhibit to the final contract, and, as such, the Respondent’s Proposal Submittal Documents shall be posted on the City’s public-facing website. In that regard, the redacted version of the Respondent’s Proposal Submittal Documents shall be attached to the posted version of the awarded contract, whereas all other non-redacted versions shall be kept in accordance with the City’s internal file management system. Failure to upload a redacted copy may result in the posting of an un-redacted copy.

e) Disclosure of Conflicts of Interest The cover letter must indicate if any actual or potential conflicts of interest involving the Respondent are applicable including, but not limited to, any conflicts based on Respondent’s participation in other City contracts.

The cover letter must acknowledge the following:

i. The Respondent, and to the best of its knowledge, its subcontractors if any, shall presently have no interest and will not acquire any interest, direct or indirect, in any enterprise, project or contract which would conflict in any manner or degree with the performance of the work, services or goods to be provided hereunder.

ii. Without limiting the foregoing, Respondent shall have no direct or indirect interest in, or be under common control with respect to, any entity that is an applicant with respect to any program for which Respondent is performing services for the City under the Agreement awarded under this

RFP.

iii. In the performance of the contract, no person having any such interest will be employed, either by Respondent or any subcontractor, to perform any work or services under the contract or have access to confidential information.

iv. City expects that the Respondent will not have any conflicts of interests (including, but not limited to, any conflicts based on Respondent’s participation in other City contracts).

The EC will consider any information regarding Respondent, including information contained in Respondent’s Proposal, that may indicate any conflicts (or potential conflicts) of interest which might compromise Respondent’s ability to satisfactorily perform the proposed Services or undermine the integrity of the competitive procurement process. If any Respondent has provided any services for the City in researching, consulting, advising, drafting, or reviewing of this RFP or any services related to this RFP, such Respondent may be disqualified from further consideration.

f) Exceptions to Insurance and/or PSA language The cover letter must state if Respondent is taking any exceptions to or has made changes to any of the terms and conditions set out in Exhibit 5 Insurance Requirements or in Exhibit 7 Sample Professional Services Agreement (“PSA”).

Instructions on how to address exceptions to insurance and/or PSA are discussed below in items 9 and 10, below.

g) Legal Actions The cover letter must state if Respondent has been involved in any material legal actions, together with any fines and penalties, for the past 5 years in which (i) Respondent or any division, subsidiary or parent entity of Respondent, or (ii) any member, partner, etc., of Respondent if Respondent is a business entity other than a corporation, has been:

i. A debtor in bankruptcy; or

ii. A plaintiff or defendant in a legal action for deficient performance under a contract or violation of a statute or related to service reliability; or

iii. A respondent in an administrative action for deficient performance on a project or in violation of a statute or related to service reliability; or

iv. A defendant in any criminal action; or

v. A named insured of an insurance policy for which the insured has paid a claim related to deficient performance under a contract or in violation of a statute or related to service reliability; or

vi. A principal of a bond for which a surety has provided contract performance or compensation to an obligee of the bond due to deficient performance under a contract or in violation if a statute or related to service reliability;

or

vii. A defendant or respondent in a governmental inquiry or action regarding accuracy of preparation of financial statements or disclosure documents.

If the above is applicable, address the legal actions in a separate statement as an exhibit to cover letter. The City reserves the right to request similar legal action information from Respondent’s team members during the evaluation process.

The EC will consider any legal actions, if any, against Respondent and any division, subsidiary or parent company of Respondent, or against any member, partner, etc., of Respondent if Respondent is a business entity other than a corporation.

2. Table of Contents After the cover letter, provide a table of contents such that Proposal documents correlate to the heading and sequencing set out in this section.

3. Financials The Respondent must describe its financial stability.

As an exhibit to cover letter, Respondent must provide a copy of its audited financial statements in sufficient detail for the City to assess its financial condition as part of their proposal submission for the last three years.

Provide one complete copy of the financial statement marked and separated by year for the requested period.

The City will not accept a web link.

Assets/liabilities and income/expenses must be presented in adequate detail for the City to assess the financial condition of the Respondent.

If Respondent is unable to provide audited financial statements, state the reasons in your cover letter and as an exhibit to cover letter provide financial documentation in sufficient detail to enable the City to assess the financial condition of your company.

At a minimum, balance sheets and income statements (or equivalent) for the last three years must be provided.

Respondent that is comprised of more than one entity (e.g., a joint venture firm) must include financial statements for each entity.

The City reserves the right to accept or reject any financial documentation other than the financial statements requested by this section.

Sufficient alternate documentation would be un-audited financial statements from a Respondent not required to have their financial statements audited.

The EC will consider the Respondent’s financial stability to ensure performance over the duration of the contract.

4. W-9 form As an exhibit to cover letter, Respondent must provide a copy of the Respondent’s current W-9, or equivalent federal tax filing form indicating the Respondent’s full legal name and “doing business as” name, and tax identification number.

5. Economic Disclosure Statement and Affidavit (“EDS”) As an exhibit to cover letter, Respondent must submit a Certificate of Completion in accordance with the Exhibit 3 Economic Disclosure Statement and Affidavit, Attachment A: Online EDS Acknowledgement instructions set out therein.

Subcontractors may be asked, at the City’s discretion, to provide an EDS during the evaluation process.

The EC will consider Respondent’s compliance with all laws, ordinances, and statutes governing the EDS and PSA requirements.

6. Sexual Harassment Policy Affidavit

As an exhibit to cover letter, Respondent shall, as prescribed by the Chief Procurement Officer, attest by executing Exhibit 6 Sexual Harassment Policy Affidavit (Section 2-92-

612) that Respondent has a written policy prohibiting sexual harassment that shall include, at a minimum, the following information: (i) the illegality of sexual harassment; (ii) the definition of sexual harassment; and (iii) the legal recourse available for victims of sexual harassment.

II. Scope-Specific Submittal Documents Respondent must respond to five evaluation criteria documents that, notwithstanding the General Information RFP Submittals Documents (items 1 through 6), shall determine whether a Respondent shall be considered for contract award or not. Each item indicates weighted value associated with each criterion (expressed as a percentage of 100%), and describes what the City’s preferences are with respect to each criterion.

Generally, the 5 evaluation criteria seek to discover:

1) the extent to which the Respondent shall provide professional qualifications and level of expertise needed to fulfill all of the requirements set out in Exhibit 1 Scope of Service (weighted value 30%);

2) the extent to which the Respondent shall provide favorable pricing as set out in Exhibit 2 Schedule of Compensation (weighted value 50%);

3) the extent to which the Respondent demonstrates subcontractor compliance in accordance with Exhibit 4 Special Conditions Regarding Minority, Women, and Veteran- Owned Business Enterprises (weighted value 10%);

4) the extent to which the Respondent shall provide the fewest exceptions taken to the Exhibit 5 Insurance Requirements (weighted value 5%); and

5) the extent to which the Respondent shall provide the fewest exceptions to Exhibit 7 Sample Professional Services Agreement (“PSA”) (weighted value 5%).

Each item (7 through 11, below) is an evaluation criterion that the EC shall score on a zero-to-five point numeric basis. In the opinion of the EC member, the degree to which a Respondent meets or exceeds the City’s preference for each Scope-Specific Submittal Document item shall determine a total composite numeric score for each Respondent. Generally, the highest composite score value shall determine which Respondent is recommended for contract award.

7. Parking Enforcement Scope Requirements (weighted value 30%)

The Respondent must describe its proposed solution for meeting the all of the City’s service requirements as set out in Exhibit 1 Scope of Services, and in terms of addressing the following:

i. Experience Respondent must describe its business experience in providing and performing professional parking enforcement.

Indicate the years of service and scale of operation; specifically with respect to government agencies similar in geographical size to the City of Chicago and Chicago’s diversity of neighborhoods, weather, and traffic conditions; and/or experience in providing parking enforcement services to large private organizations (greater than 500 employees) especially on a continuous day-to-day basis over an extend period of time (months/years).

The City prefers Respondents having the most parking enforcement experience with governmental agencies most similar to the City of Chicago, and will score accordingly.

ii. Experienced Parking Enforcement Staff Resources Respondent shall indicate/describe the number of experienced parking enforcement staff currently providing parking enforcement services on a regular basis and during 2023 through 2025.

Respondent shall indicate/describe the number of trained and experienced parking enforcement staff who may be available on an “on-call basis,” if applicable. “On-call” shall be understood to mean being ready and available to perform parking enforcement services within 24-hours from the time of notice.

The City prefers Respondents having the most number of trained and experienced parking enforcement staff employed and available on a regular basis; especially Respondents having the most number of parking enforcement staff working on a continuous and/or on a regular schedule and available to perform under contract pursuant to this RFP process.

iii. Parking Staff - Hiring, Training, Retention, and Turnover Rate Respondent must describe its staffing plan while the contract is in effect, in terms of, for example: recruiting, interviewing, hiring, training, outfitting (uniforms, equipment, etc.), back-up plan (in the event of “no shows” e.g., if a PEO or PEO Supervisor calls in sick or unexpectedly does not report for work).

Respondent shall describe its average turnover rate specifically during the period from 2023 through 2025; particularly with respect to parking enforcement staff who had been trained and who had been working on a regular basis.

Respondent shall describe its training methods, especially with respect to the training of PEO and PEO Supervisors concerning the types of parking violations set out in Exhibit 1, Table 1 - Types of Violations.

The City prefers Respondents describing the most successful hiring strategies; the most effective training methodologies; and the lowest staff turnover rate of its parking enforcement staff of trained parking enforcement staff after 2022 (post- COVID pandemic years), and will score accordingly.

Back-up Reserve Staffing Plan Respondent must describe its preparedness plan for retaining staff in queue or on standby to replace an unexpected no-show or absentee at the scheduled time; for reporting and immediacy in terms of notifying the City in the event of a no-show;

and plan to provide coverage with a staff substitution.

If applicable, Respondent should describe its experience addressing staffing challenges that may be similar to the requirements described in this RFP – especially in terms of how such challenges were effectively met for its customer.

The City prefers Respondent demonstrating the best effective plan for sustaining a group of trained staff in reserve to provide coverage if and when required.

Travel Time Scheduling Respondent must describe how it intends to deploy its staff to the various assigned work sites. In other words, describe how staff shall be dispatched and travel means from their homes to the assigned work sites.

The City prefers Respondent to demonstrate the most efficient and effective plan for deploying its staff to meet the requirements as needed.

iv. Designated Manager for City of Chicago Respondent shall indicate the proposed manager(s) dedicated and assigned to be the City’s primary person(s) (“Key Personnel”) under contract throughout the term of the awarded contract period – starting on the Effective Date of the Agreement.

Respondent shall provide the proposed manager’s resume and, separately, describe that individual’s parking enforcement management experience, dedication in terms of meeting all reporting requirements, and demonstrated proficiency in terms of the management of enforcement zones.

The City prefers Respondents committing the most experienced manager(s) demonstrating an exemplary work history, staff scheduling effectiveness, and demonstrating commitment to meet all reporting requirements, including the disclosure of employee records when applicable; if assigned to be the City’s dedicated Key Personnel as set out in the Agreement.

v. Implementation Plan for New Contract Respondent shall describe its approach and estimated timeline to achieve the various milestones it considers to be necessary in order to begin work as Contractor on the Effective Date of the contract.

Generally, the implementation plan timeline should consider the period from the time of notification as being the Selected Respondent to the time the Effective Date of the Agreement is set, and on through the assignment of parking enforcement staff.

The Respondent must describe its proposed timeline for when it expects to be fully staffed. “Fully staffed” shall be understood to mean having trained PEO and PEO Supervisor staff ready and able to perform the requirements set out in Exhibit 1 Scope of Services and with the adequate number of PEO or PEO Supervisor staff in accordance with Attachment A - Sample Contractor Operational Schedule.

The City prefers the most aggressive or shortest timeline for being fully staffed and that reasonably demonstrates the approach to providing a sufficient pool of trained staff able to meet the staffing schedule set out in Attachment A - Sample Contractor Operational Schedule.

Recruiting Staff for the New Contract The City prefers the best recruiting plan that describes a realistic approach towards having at the ready, for the start of the new contract, enough PEO and PEO Supervisor resources who are fully trained and at the required quantities to meet the staffing schedule set out in Attachment A - Sample Contractor Operational Schedule; an administrative support and experienced training staff – especially with respect to parking enforcement; training material; training tools and methodology; uniform types for PEOs PEO Supervisors for various weather conditions and related uniform accessories as applicable.

Vehicles, Equipment, and Materials to be Provided by Contractor Describe the equipment to be supplied by Respondent as required under. Exhibit

1 Scope of Services in terms of available quantity, make, model, age, how it is/was purchased/leased (e.g., from a dealership; wholesale; retail; commercial; private), etc.

The City prefers Respondent to have the minimum quantity of three motorized patrol vehicles that are like new and in good operating condition, comply with all applicable City and State requirements, and which are regularly serviced.

The City prefers Respondent to have commercial-grade bicycles (such as a Trek or Volcanic brand Police-bicycle) that are like new and in good operating condition and which are regularly serviced, stored, and readily available for its staff to be utilized during each shift as required.

Assumptions Respondent may indicate its assumptions concerning the implementation plan, if any, and describe any foreseeable challenges as the various implementation stages unfold.

Technological Support Respondent should describe its use of any artificial intelligence tools (“AI”) or other tools used to manage operations, perform data analytics, and manage SLRs, as required in accordance with Exhibit 1 Scope of Services.

The City prefers Respondents proposing an implementation plan considered by the EC to be reasonable, effective, and practical.

vi. Reference Checks and Letters of Recommendation Respondent shall provide a list of contact information (from at least but not limited to three of its clients) as “references”.

The EC may also solicit from current and/or previous clients, including the City of Chicago, other government agencies, or other available sources, relevant information concerning the Respondent’s record of performance.

The EC may contact the Respondent’s references to assess and determine the Respondent’s past performance – specifically with respect to the proposed manager’s(s’) performance (as an individual) as well as the Respondent’s performance (corporately), from current and/or prior Respondent clients.

In lieu of or in addition to a list of a list of references, the Respondent may provide “recommendation letters” from at least but not limited to three of its current or past clients.

The City prefers Respondents proposing a manager(s) demonstrating the most management experience (in terms of years of experience, especially years of experience in parking enforcement); and the Respondent’s “local experience,” (in terms of parking enforcement work performed in the City of Chicago geographically).

8. Exhibit 2 Schedule of Compensation (weighted value 50%) Exhibit 2 – Schedule of Compensation shall be submitted as a live Excel file.

In order for the City to equitably compare prices, Respondent must submit pricing in accordance with the format set out in Exhibit 2 Schedule of Compensation. Respondent must not make any change to the live Excel file format other than inputting its pricing.

Respondent may propose an alternate pricing model, however such alternate must be submitted separately from the live Exhibit 2 Schedule of Compensation file. Further, the City is under no obligation to accept or reject the proposed pricing alternate.

The City prefers the reasonableness and competitiveness of Respondent’s cost proposal.

9. MBE/WBE/VBE Compliance Plan (weighted value 10%) Respondent shall describe the scope of work each MBE/WBE/VBE firm shall provide throughout the term of the contract in accordance with the requirements set out in Exhibit 4 Special Conditions Regarding Minority, Women, and Veteran- Owned Business Enterprises.

Indicate the percentages of participation commitment (i.e., the percentage of the total dollar amount the City pays the Contractor that shall be committed towards paying each of its named MBE, WBE, and/or VBE subcontractor).

Indicate if the Schedule C-1 has been signed by the named MBE, WBE, and/or VBE subcontractor and is submitted with the Proposal.

Indicate if the subcontractor’s Certification Letter as an MBE, WBE, and/or VBE firm reflects the nature of work they shall provide to Contractor.

Indicate if the Schedule D-1 has been completed and is submitted with the Proposal.

The City prefers an MBE/WBE/VBE compliance plan meeting the requirements set out in Exhibit 4 Special Conditions Regarding Minority, Women, and Veteran- Owned Business Enterprises.

10. Exceptions to Exhibit 5 Insurance Requirements (weighted value 5%)

The City’s insurance requirements for the Parking Enforcement Requirements are set out in Exhibit 5 Insurance Requirements.

During the pre-submittal stage of the RFP, the Respondent must review the insurance requirements but is not required to submit any certificates of insurance with its Proposal or register with myCOI. However, should the Respondent be selected for contract award, then the Selected Respondent will be notified by DPS to submit certificates of insurance naming the City of Chicago as additional insured in accordance with the terms and conditions specified in Exhibit 5 Insurance Requirements.

During the pre-submittal stage of the RFP, therefore, if the Respondent determines that a change to the City’s insurance requirements would be necessary before the Respondent would be willing to accept them, then the Respondent must submit a redlined version of Exhibit 5 Insurance Requirements with eComments to explain the rational for each change, and include the redlined version with Respondent’s Proposal submittal, as an exhibit to cover letter. Submit the redlined Word.docx file(s) with Proposal submittal as a live Word.docx file. Accordingly, include the word “redline” in the Insurance Exhibit’s file name.

NOTE: The City will not accept or consider accepting any exceptions, changes, or objections to the Insurance Requirements at any time after the Proposal due date, except and only to the extent the City unilaterally makes a material change to a substantive provision of the Insurance Requirements after the Proposal due date.

Respondent must be able to comply with the City’s insurance requirements should a…