506333 Exhibit G Technology Accessibility Vendor Questionnaire.xlsx
XLSX spreadsheet 23 KB Posted
- Attached to
- Electronic Payment Processing Solution
- Solicitation number
- 506333
- Issued by
- Denver County, Denver City, Colorado
About this file
The document is an Exhibit G Technology Accessibility Vendor Questionnaire related to Denver Water's electronic payment processing services solicitation in Colorado. The questionnaire consists of 20 detailed questions designed to assess a vendor's digital accessibility compliance, focusing on technology accessibility standards, including WCAG 2.1 Level A and AA, and US Section 508 requirements. The questionnaire comprehensively evaluates vendors' accessibility practices, testing methodologies, training protocols, compliance strategies, and commitment to digital inclusivity.
The questionnaire explores critical aspects of technological accessibility, including the vendor's accessibility conformance reporting, testing environments, corrective action processes, development integration of accessibility criteria, legal compliance awareness, team training, third-party certifications, governance models, and dedicated accessibility resources. While not directly tied to pricing or financial terms, the document represents a rigorous screening mechanism to ensure that potential electronic payment processing solution providers can deliver technologically accessible services that meet comprehensive standards for users with diverse abilities.
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| 506333 Addendum No 2.docx | DOCX document | |
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| 506333 Exhibit A - Sample Agreement.docx | DOCX document | |
| 506333 Exhibit B - Proposal Response.docx | DOCX document | |
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Text version
Ex G - Accessibility
| Exhibit G: Technology Accessibility Vendor Questionnaire | ||
| Item No. | QUESTION | PROPOSER RESPONSE |
| 1 | Do you have an accurate Accessibility Conformance Report (ACR) for the version of the product(s) in this solicitation response completed using an ITI VPAT template 2.3 or higher? If so, provide documentation. | |
| 2 | Does the ACR indicate that your product(s) is in compliance with WCAG 2.1 Level A and AA and/or applicable sections of US Section 508 of the Rehabilitation Act of 1973 Chapters 3,4,6? | |
| 3 | What metrics are in place to track progress with the Accessibility plan/initiative? | |
| 4 | If yes to question 1, what tools/methods were used to test and complete the ACR? (If not satisfactory under “Evaluation Methods Used”) | |
| 5 | Can you provide a copy of the accessibility test plan for the product? Accessibility test results? Issues found and corrective actions planned? | |
| 6 | What client platforms, operating systems (including mobile), browsers, assistive technologies, and versions of all of those were used as test environments? | |
| 7 | Do you have a corrective actions process that includes accessibility issues and how are they prioritized? | |
| 8 | At what points in the design and development process do you integrate accessibility criteria or perform accessibility-related activities for compliance with accessibility standards? | |
| 9 | How do you keep up with the legal requirements and laws regarding accessibility? | |
| 10 | What accessibility training courses and curriculums are required of your development/test resources to ensure accessibility-compliant deliverables? Is accessibility training or support updated on a regular basis for internal teams? | |
| 11 | If your product is not compliant, do you have a committed plan or roadmap to achieving compliance and by when? | |
| 12 | Do you work with third-party accessibility vendors to certify your product is compliant to accessibility standards? If yes, can you provide their attestation? | |
| 13 | Do you have an accessibility policy and are there initiatives in place throughout the organization in support of that policy? | |
| 14 | Do you have an accessibility team? | |
| 15 | Do you have any people on your team or a third party trained in the use of JAWS, Voiceover, or other screen readers as a test tool? Do you utilize actual screen reader users in the UX testing of your products? | |
| 16 | Can you provide a demonstration of the product by an actual JAWS user? | |
| 17 | Do you have an accessibility statement of commitment (i.e. a mission statement) about digital accessibility? | |
| 18 | What governance model is in place to oversee Accessibility standards? | |
| 19 | Do you utilize an Accessibility Maturity Model to drive accessibility initiatives to improve compliance posture, etc. over the long term? | |
| 20 | Provide direct contact information (phone and email) for the individual in the company who can address questions about the accessibility of good(s)/service(s). |
File details come from the government source that posted it. Updated .