505ENT-M23-NTWRKSRVCS-02_fully executed.pdf

This is a Contract for Wide Area Network (WAN) & Internet Services (Contract #505ENT-M23-NTWRKSRVCS-02) between the State of Wisconsin Department of Administration and Charter Communications Operating, LLC. The contract was executed on February 22, 2023, with Chris Patton serving as Deputy Secretary for the State of Wisconsin and Charter Communications providing services through its operating subsidiaries.

The contract covers comprehensive telecommunications services including Wide Area Network services, Internet access, Voice services, TV services, Fiber Internet Access, Managed Services, and Wireless Internet Access services. The agreement establishes an initial three-year term with the State's unilateral right to renew for up to two additional years. Pricing is detailed in Exhibit 2 with various bandwidth options ranging from 10 Mbps to 10 Gbps for different service categories. The contract includes specific pricing for Category-1 Wide Area Network services, Category-2 Internet Service Provider services for the Enterprise at current DET Data Center locations, and Category-3 Internet Service Provider services for Authorized Users. Monthly recurring charges vary significantly based on bandwidth and service type, with fiber-based services generally commanding higher rates than copper-based alternatives. The contract includes provisions for cooperative purchasing, allowing Wisconsin municipalities to purchase from state contracts, and incorporates various service level agreements and performance standards detailed in the attached exhibits.