5-A. Bonfire Procurement Portal Instructions - ITBComm 2023.06.14.pdf

PDF 134 KB Posted

Attached to
John Bean Sewer Jetter
Solicitation number
FY26-ITB-07
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document is a Procurement Portal Instructions guide for the City of Charlotte, North Carolina, specifically addressing the electronic submission process for commodities invitations to bid through the Bonfire procurement platform. The City of Charlotte is conducting a trial of the Bonfire electronic solicitation portal to post solicitations and receive vendor submissions for Charlotte Water and Storm Water commodities procurement. The related contract opportunity involves the purchase, delivery, and installation of one John Bean Sewer Jetter for Charlotte Water's Fleet Division. All interested vendors must register through the Bonfire portal at https://charlottenc.bonfirehub.com to access solicitations and participate in bidding activities. Vendors must submit all bids electronically through the portal's opportunities section prior to the posted project deadline, with the City recommending vendors allow several days before the deadline to account for upload time and submission finalization.

The document provides technical guidance for portal access and submission rather than specific pricing, contract terms, or award information. All solicitation questions must be submitted electronically through the Vendor Discussions section of the respective project within the portal. The portal supports Microsoft Edge, Google Chrome, and Mozilla Firefox browsers with JavaScript and cookies enabled. Technical support for portal-related issues is available through Bonfire's help forum, email at Support@GoBonfire.com, or by telephone at 1-800-354-8010. A five-minute training video on vendor registration and submission is available through Bonfire's support resources to assist vendors in navigating the platform.

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ITB (Commodities) Procurement Portal Instructions

CHARLOTTE WATER / STORM WATER – COMMODITIES INVITATION TO BID

PROCUREMENT PORTAL INSTRUCTIONS

CITY OF CHARLOTTE BONFIRE PORTAL

The City of Charlotte is currently conducting a trial of a new electronic solicitation Procurement Portal (https://charlottenc.bonfirehub.com) to post solicitations and in some instances receive vendor submissions and communicate with vendors. Interested Vendors must register through the Procurement Portal to access these solicitations and participate in solicitation activities.

HOW TO REGISTER

All vendors wishing to view and participate in solicitations on the Procurement Portal must register here -https://charlottenc.bonfirehub.com/login. Once you are registered, you may access solicitations, submit questions, and submit responses to solicitations (e.g., Bids, Proposals, Quotes, etc.)

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

BID SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project. Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The City strongly recommends allowing sufficient time to complete this process (several days prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/login https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

CHARLOTTE WATER / STORM WATER – COMMODITIES INVITATION TO BID
PROCUREMENT PORTAL INSTRUCTIONS

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