Expanded+SOW+and+Compensation.docx

DOCX document 39 KB Posted

Attached to
IT - Professional Services Vendor Contract Pool
Contract number
095
Issued by
North Dakota

About this file

This document appears to be a Work Order Statement of Work (SOW) and Compensation Details for a government contract between an unnamed Purchasing Entity (CUSTOMER) and an unnamed Contractor (BUSINESS), with the project located in North Dakota. The document outlines a structured project engagement with specific deliverables and acceptance criteria for a collaborative project implementation.

The contract defines six key deliverables: Project Kickoff Meeting, Project Plan, a template section (currently undefined), final acceptance, Post-Implementation Report, and a Closeout Meeting. Each deliverable has specific expectations, completion dates, and acceptance criteria. The compensation structure includes multiple invoice points tied to these deliverables, with a table indicating payment amounts for each milestone. While specific dollar amounts are redacted, the document suggests a phased payment approach where funds are retained at each stage and a final total is calculated upon project completion. The SOW emphasizes collaborative project management, with both the Customer and Contractor having defined roles in each deliverable's creation and acceptance.

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Text version

EXHIBIT A – Work Order Expanded Statement of Work The parties to this Statement of Work (SOW) are the Name of Purchasing Entity (CUSTOMER), and Name of Business (CONTRACTOR).

NOTE: REVISE THE SECTIONS BELOW OR DELETE AS NEEDED

1. Acceptance Process:

Upon completion of a deliverable, the parties shall follow the acceptance process in accordance with this Contract.

Deliverable 1: Project Kickoff Meeting

1. Description:

CONTRACTOR shall coordinate with CUSTOMER to schedule an Initial Kickoff Meeting in City Name, ND, with the core planning team. CONTRACTOR Project Manager shall lead the meeting. The Initial Kickoff Meeting must facilitate the introduction of CONTRACTOR and CUSTOMER Core Project Team members and level-set understanding and awareness of project objectives, scope, governance, schedule and project risks and issues.

1) CONTRACTOR shall provide content to CUSTOMER for a detailed agenda in advance of the meeting, CUSTOMER shall finalize and send the agenda to invitees.

2) CONTRACTOR and CUSTOMER Project Manager shall introduce Project Sponsors, Project Steering Committee, core CUSTOMER and CONTRACTOR stakeholders.

3) CONTRACTOR and CUSTOMER shall facilitate the meeting, discuss and further define the following:

Effective project communication Project vision, background, purpose and objectives Project governance structure, project roles and responsibilities Preliminary Project Plan including scope and schedule Initial risk assessment

1. Expectations of CUSTOMER:

1) CUSTOMER shall coordinate the logistics and co-facilitate the Kickoff Meeting.

2) CUSTOMER Project Sponsor and Project Team members shall participate in Kickoff Meeting.

1. Completion Date:

CONTRACTOR shall work with CUSTOMER to schedule the Kickoff Meeting within five (5) working days after the signing of this Contract to schedule the Kickoff Meeting. The Kickoff Meeting deliverable is due on MM/DD/20YY.

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, the Project Kickoff Meeting results in:

1) Facilitation of Kickoff Meeting utilizing a clearly defined agenda

2) An introduction of critical CONTRACTOR and CUSTOMER resources assigned to the project

3) Review of Project Charter to include project governance and structure, roles and responsibilities, project purpose, objectives and scope

4) Review of communications approach and structure

5) Review and discussion of project risks and issues

6) Delivery of electronic feedback of meeting from CONTRACTOR Deliverable 2: Project Plan

1. Description:

CONTRACTOR shall participate, contribute, and collaborate with CUSTOMER, led by CUSTOMER’s Project Manager, to develop a baseline Project Plan that provides, at a minimum, the following:

1) Management plans to control scope, schedule, cost and quality

2) An integrated change control process

3) A human resource management plan

4) A communication management plan

5) A risk management plan

6) An issue management plan

7) A procurement management plan

8) A detailed project schedule

1. Expectations of CUSTOMER:

1) CUSTOMER’s Project Manager shall be responsible for the final product.

2) The Project Plan shall follow CUSTOMER template.

1. Completion Date:

CONTRACTOR shall work with CUSTOMER within five (5) working days after the signing of this Contract to create the Project Plan. The Final Project Plan deliverable is due on MM/DD/20YY.

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, CONTRACTOR shall provide content to the CUSTOMER for the following sections of the Project Plan regarding all services, tasks, and products delivered by CONTRACTOR:

1) A mutually agreed upon detailed baseline scope and schedule for the project

2) Management plans to control scope, schedule, cost and quality, including the variance

3) The governance structure for the project

4) Quality assurance and quality control plans

5) An integrated change control process

6) A human resource management plan

7) A communication management plan

8) A risk management plan

9) An issue management plan

10) A procurement management plan

11) An implementation and transition plan

12) A system performance plan

13) A system security plan Deliverable 3: Template

1. Description:

1. Expectations of CUSTOMER:

1)

1. Completion Date:

1)

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, the following criteria shall be met:

1) Deliverable 4: final acceptance

1. Description:

1. Expectations of CUSTOMER:

1)

1. Completion Date:

1)

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, the following criteria shall be met:

1) Deliverable 5: POST-IMPLEMENTATION REPORT

1. Description:

CONTRACTOR shall participate, contribute, and collaborate with CUSTOMER, led by CUSTOMER’s Project Manager, to develop a Post-Implementation Report that provides, at a minimum, the following:

1) Key project metrics related to schedule, cost, scope, and quality

2) Business metrics related to project objectives and measurements as defined in the project charter

3) Lessons learned from the project

4) Success stories from the project

5) Results of the Post-Project Implementation Survey

1. Expectations of CUSTOMER:

1) CUSTOMER’s Project Manager shall be responsible for the final product.

2) The Post-Implementation Report shall follow CUSTOMER template.

1. Completion Date:

CONTRACTOR shall work with the CUSTOMER within five (5) working days after the product implementation to create the Post-Implementation Report. The final Post-Implementation Report deliverable is due on MM/DD/20YY.

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, CONTRACTOR shall participate in the Post-Project Implementation Survey and provide content to the CUSTOMER for the Post-Implementation Report regarding all services, tasks, and products delivered by the CONTRACTOR:

1) Key project metrics related to schedule, cost, scope, and quality

2) Business metrics related to project objectives and measurements as defined in the project charter

3) Lessons learned from the project

4) Success stories from the project Deliverable 6: CLOSEOUT MEETING

1. Description:

CONTRACTOR shall coordinate with CUSTOMER to schedule a Closeout meeting in City Name, ND, with the core project team and interested stakeholders. CUSTOMER’s Project Manager shall lead the meeting, though the CONTRACTOR may be asked to present on certain agenda items. The Closeout Meeting must present the completed Post-Implementation Report and facilitate discussion of the project closeout:

1) CONTRACTOR shall provide content to CUSTOMER for a detailed agenda in advance of the meeting, CUSTOMER shall finalize and send the agenda to invitees.

2) CONTRACTOR shall provide CUSTOMER any required information for CUSTOMER’s Project Manager to present the Post-Implementation Report.

1. Expectations of CUSTOMER:

1) CUSTOMER shall coordinate the logistics and facilitate the Closeout Meeting.

2) CONTRACTOR and CUSTOMER shall expand upon the success stories and lessons learned captured from the survey, and discuss and document further details related to the lessons learned to provide comprehensive information to future projects

1. Completion Date:

CONTRACTOR shall work with the CUSTOMER within five (5) working days after the product implementation to schedule the Closeout Meeting. The Closeout Meeting deliverable is due on MM/DD/20YY.

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, the Closeout Meeting results in:

1) Completion and confirmation of the Post-Implementation Report deliverable

2) Comprehensive lessons learned and success stories valuable to future projects

EXHIBIT B –Work Order Compensation Details Note: The Project Kickoff meeting and the Project Plan dates should be defined by the Contract signing and entered into the following table. All deliverables with payments associated to them must be in the following table and should align with the deliverables listed in Exhibit A.

The following table defines all payment points.

#
Deliverable
Deliverable Value
To be Retained (XX%)
Invoice
1
Project Kickoff Meeting
$amount
$amount
$amount
2
Project Plan
$amount
$amount
$amount
$amount
$amount
$amount
$amount
$amount
$amount
X
Final Acceptance
$Total Retained
$amount
$Total Retained
Project Deliverable Total
$amount

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