3-SLSCO_12- Attachment_Method of Approach.pdf

i Attachment 12: - Method of Approach | Solicitation No. BPM006719 SLSCO LTD. | February 20, 2025

Attachment 12: Method of Approach

Customer Service

Supply Chain and Logistics Management

Reporting

Implementation of a Master Agreement

Scenarios

SLSCO LTD. | February 20, 2025

Attachment 12: Method of Approach Customer Service

1. Method of serving participating entities The team members monitoring our emergency callout lines have access to account and activity records, and they have the authority to initiate the deployment process whenever needed. Participating entities receive responsive, personalized services regardless of time or geographic location.

2. Hours of operation SLS uses a callout number and email address that are monitored 24 hours a day, 365 days a year. The SLS emergency response team is available on demand by contacting us at:

Phone: 832.413.5938 Email: 24-7@slsco.com

3. Help with finding sustainable products Training for Compliance

Our team undergoes continuous training to ensure compliance with environmental regulations, effective sanitation and disinfection protocols, and strategies for reducing waste. Our vendors are carefully selected for their professionalism and commitment to compliance with all sanitation regulations for gray and black water storage and disposal.

National Green Building Standard

Our company has earned the National Green Building Standard (NGBS) certification, the first residential green building rating system approved by the American National Standards Institute (ANSI). This program provides independent, third-party verification that a home, building, or land development is designed and built to achieve high performance in the six key areas of Site Design, Resource Efficiency, Water Efficiency, Energy Efficiency, Indoor Environmental Quality, and Operation and Maintenance.

Commitment to this program ensures that construction preserves natural resources in land development, limits pollutants and contaminants in the home environment, and benefits home residents via fresh air ventilation and lower utility costs. In our company’s Puerto Rico CDBG-DR housing program, SLS has constructed over 500 Green Building-certified homes over the past three years.

4. Quality assurance measures Quality control is critical in emergency response scenarios. SLS monitors performance through regular evaluations and constant communications with client team members on the ground. Our team leaders are empowered to address quality concerns unilaterally in emergency environments, and they are required to provide daily situation reports that include steps taken to address any quality issues. This allows our purchasers and suppliers to rapidly compensate for deficiencies before they become systemic.

5. Resolving customer service issues Purchasing Entities who experience concerns with our products and services can initiate remedies with their field team leader, who is empowered to address those concerns directly. In the event that an issue

SLSCO LTD. | February 20, 2025 requires the resources of the larger SLS team to address, the field team leader will directly engage the SLS leadership team. Quality solutions can include anything from rapid replacement shipments of supplies to the replacement of vendors and team members. SLS will take whatever steps are necessary to correct service issues as seamlessly as possible.

6. Addressing out of stock items SLS is committed to providing services, products, and equipment that meet the needs of our customers quickly and efficiently. In the event that specific brands or equipment types are unavailable, SLS will work with the Purchasing Entity to quickly identify and deploy acceptable substitutes.

7. Online ordering Due to the nature of the services that we provide, SLS does not support direct online purchases of services. Requisitions placed through eProcurement are forwarded to our contract service management team, and these team members reach out to Purchasing Entities directly to initiate deployment protocols.

8. Return policy While the nature of the services and products contemplated in the solicitation make return requests unusual, SLS is committed to not only customer satisfaction, but also the safety and security of our clients’ constituencies. We work alongside all of our customers to provide the highest quality emergency response solutions, and we will collaborate with them to address any areas where their expectations have not been met.

9. Customer service contacts The main point of contact for this contract is

Stan Ledbetter, Division President

Phone: 832.413.5938 Email: 24-7@slsco.com

Other contacts include:

Janna Contorno, Division Vice President

Phone: 501.317.1214 Email: jcontorno@slsco.com

Matt Weisberger, Program Manager

Phone: 713.828.5497 Email: mweisberger@slsco.com

SLSCO LTD. | February 20, 2025

Supply Chain and Logistics Management

1. Contract management Ongoing coordination of product availability and service turnaround

SLS teams maintain constant readiness states and are prepared to deploy upon activation by the Purchasing Entity within 24 to 48 hours. SLS maintains inventories of critical response supplies and equipment around the country. SLS also maintains lines of communication with our suppliers so that we are able to anticipate and adapt to probable supply shortage eventualities.

Training of staff regarding an awarded contract

When a new contract is awarded, the SLS contracts team sends out notification to our Program Managers regarding the details of the contract. The SLS Program Managers review the contract requirements and highlight any exceptions or modifications from standard operating procedures. The contract and associated operating notes are filed in our system of record. Field teams regularly review contract operating notes during the course of their standard preparation activities.

Furthermore, the contract relationship team periodically interviews clients to understand their satisfaction with SLS services, as well as to determine whether there have been changes in the client’s emergency response priorities or changes to the anticipated needs of the client’s constituency.

New user account set-up

We ask that new users provide us with a copy of their most recent W-9 (as applicable) to initiate the account set up process. We also ask that new users complete a copy of our Account Qualification Questionnaire which is provided below.

Once an account has been created for a Purchasing Entity, the SLS contract team will follow up with the client to coordinate new client training and walk them through emergency activation protocols.

SLSCO LTD. | February 20, 2025

2. Marketing of an award SLS does not engage in marketing campaigns.

SLSCO LTD. | February 20, 2025

Reporting SLS utilizes several different methods of record management for project execution. Quickbase is a project management software platform with applications that allow our team to customize data management for efficient recordkeeping, reporting, and invoicing to meet varied project requirements. Quickbase is used to track the following:

Inventory Management

Staff timekeeping/scheduling

Onboarding & credentialing of temporary staff

Base Camp occupancy and availability counts

Responder / Mutual Aid Worker check-in and check-out history

Meals Served by agency / Mutual Aid partner organization

Equipment totals, including delivery date, operational days, demobilization, etc

Our team can pull real-time reports for all reporting deliverables requested by the client, including critical issues, concerns, unresolved issues, corrective action steps, and any relevant information needed to support ongoing operations.

SLSCO LTD. | February 20, 2025

Implementation of a Master Agreement

1. Participating entity responsibilities In order to implement a Participating Addendum for a prospective Purchasing Entity, SLS requires the following information from that Purchasing Entity:

• Entity name, department and division (as applicable)

• Unique organization identifier code

• Primary and alternative contact information

• A list of authorized users, email addresses, and permission levels

• Billing information and tax-exempt status

• A list of funding sources that the Purchasing Entity expects to leverage towards the procurement of SLS goods and services

• A copy of the Purchasing Entity’s W-9 (as applicable)

The SLS contracts team is available to assist Purchasing Entities with the contracting and account creation processes as needed.

2. Online ordering Emergency response activities require personal account management. Online requisitions will be pointed directly to our constantly-monitored activation system. Scope, activation timelines, and pricing are all customizable through consultation with our Program Managers and contracts team.

Activation is immediately available upon contract completion.

3. Experience with customers of similar size and complexity SLS has extensive experience engaging with customers of all clients and complexities. Below are project examples similar to the ones provided in the scoring scenarios for this solicitation.

PROJECT NAME/CLIENT YEAR SCOPE

North Carolina Points of Distribution (PODs) North Carolina Department of Public Safety

2024 to Present

Providing comprehensive staffing solutions for large-scale disaster relief operations, including 12 POD sites, a central warehouse, and a bulk distribution site. Ensured efficient distribution of essential drinking water, bulk potable water, blankets, and Meals Ready-to-Eat (MREs) to disaster survivors.

Florida Hurricane Helene Logistical Staging Site Florida Division of Emergency Management

2024 to Present

61 missions staging essential recovery equipment and skilled personnel, including generators and water pumps, to support affected communities by restoring vital services through coordinated operations.

Base Camps for Hurricane Helene Flooding North Carolina Division of Emergency Management

2024 to Present

Six (6) individual base camps equipped with sleeping quarters, mobile shower and restroom trailers, full-service laundry, onsite catering, janitorial, medical, and security services.

SLSCO LTD. | February 20, 2025

PROJECT NAME/CLIENT YEAR SCOPE

Hurricane Helene Response & Recovery Comfort Stations North Carolina Division of Emergency Management

2024 to Present

Providing eight (8) turnkey comfort station services for survivors, climate-controlled tents, mobile shower & restroom trailers, full-service laundry facilities, hygiene kits and towels, traffic control, site security, and medical services.

Hurricane Debby Base Camp Live Oak Florida Division of Emergency Management

Base camp sheltering for 250+ Florida Department of Law Enforcement responders with mobile sleeper trailers, temporary restrooms, and on-site catering.

TxDOT Responder Base Camps, Sugar Land and Houston Texas Department of Transportation

Standup two (2) emergency base camps to shelter TXDOT first responders working to clear Texas highways. Deployed mobile lodging trailers, temporary restrooms, shower & laundry trailers, generators, handwashing stations, light towers, telehandler forklifts, AC units, dining tents, tables, chairs, emergency fuel, entertainment, dumpsters, security, and refrigerated ice trailers.

Canadian, TX Wildfire Base Camp Texas Division of Emergency Management

Provided and managed a fully equipped base camp for 250 responders, offering lodging, sanitation, and catering services, delivering over 7,500 meals to support response efforts.

FLNG Ground Transportation Mission Florida Division of Emergency Management

Coordinated transportation logistics for Florida National Guard personnel and equipment over 1,327 miles.

Hurricane Beryl Logistics Support Missions City of Houston, Galveston County, Brazoria County, Montgomery County

150 generators, emergency fuel, and equipment were supplied.

Hurricane Milton Emergency Feeding New Smyrna Beach

Provided emergency feeding operations and deployed equipment assets, including tents, portable toilets, handwashing stations, telehandler forklifts, light towers, dumpsters, ice, and water.

Texas Panhandle Wildfires Base Camp Texas Division of Emergency Management

Established a fully equipped base camp for 250 wildfire responders, providing lodging, sanitation, and catering services. The camp became fully operational within 35 hours, delivering over 7,500 meals and ensuring continuous support for personnel throughout the response efforts.

SLSCO LTD. | February 20, 2025

PROJECT NAME/CLIENT YEAR SCOPE

Bagged Ice for Hurricane Beryl Response Texas Health & Human Services Commission

Delivered over 1.3 million pounds of bagged ice to residents from strategically located staging areas in response to Hurricane Beryl. Mobilized and deployed 35 refrigerated trailers, ensuring ice distribution to support critical cooling and food preservation needs during widespread power outages.

Hurricane Idalia Emergency Standby Materials & Services Florida Division of Emergency Management

Onsite EOC Support for Hurricane Response and Recovery Missions, LSA Response Package, Mobilizing Equipment, Labor, and Supplies

Bagged Ice for East Texas Storms Texas Health & Human Services Commission

Mobilization of 29 Refrigerated Trailers from Texas, Alabama, Mississippi, and Louisiana to haul and store approximately 1,186,746 pounds of ice.

Tornado Recovery Support Texas Division of Emergency Management

Heavy equipment and operators were deployed for landfill expansion and tornado cleanup in Matador and Perryton, including eight (8) dumpster sites in east Texas.

Mount Vernon, TX Base Camp Texas Division of Emergency Management

Base camp activation with deployed resources including mobile sleeper trailers, restrooms, showers, and laundry trailers, emergency catering, generators, light towers, and a dining tent.

Emergency Assistance Intake Center Shelter Massachusetts Emergency Management Agency (MEMA)

2022 to

Operations of emergency 100-bed shelter serving migrant populations. services include security safety personnel, daily catering, janitorial services, temporary restrooms enclosed in climate-controlled tents, cots, and pipe and drape space separation.

Humanitarian Emergency Response & Relief Centers New York City Office of Emergency Management

2022 to

Coordinated transportation, security, and case management services. Managed and staffed multiple centers, delivering intake, logistics, and comprehensive humanitarian support for over 10,000 guests.

Kentucky Emergency Operations RV Sheltering Commonwealth of Kentucky

2022 to

Supplied seven (7) RVs to shelter emergency operations personnel in a remote Appalachian area.

PROJECT NAME/CLIENT YEAR SCOPE

Hurricane Ian Emergency Standby Material & Services Florida Division of Emergency Management

2022 to

Equipment, materials, logistics support for response and recovery missions, and emergency catering at logistical staging sites.

Hurricane Ian Emergency Feeding Services City of Cape Coral, FL

2022 Emergency catering for responders and personnel, providing 70,750 meals.

Hurricane Ian Response – Field Catering Services Sarasota County, FL

Emergency field catering services performed for commonly-owned affiliate provided 28,800 meals during 8-day activation.

Hurricane Ian Emergency Standby Material & Services Contract Catering Florida Division of Emergency Management

2022 Emergency catering for responders and personnel at four (4) locations.

Texas Border Security Texas Division of Emergency Management

Supply and maintain 160+ light towers and fuel to support border security along 600 miles of the Texas-Mexico border.

Central Texas Wildfire Response Texas Division of Emergency Management

Supplied generators, fuel, mobile restrooms and showers, hand washing stations, and potable water tankers.

Hurricane Ida Disaster Recovery Support State of Louisiana

2021 to

Provided emergency sheltering, generators, catering, and sanitation services across multiple parishes. Delivered critical support at 14 locations, including 50,000 meals and 160,000 gallons of fuel.

Hurricane Ida Emergency Response City of Kenner, St. Charles Parish, Terrebonne Parish, Jefferson Parish, Jefferson Parish Sheriff’s Office, State of Louisiana and GOHSEP

Multiple disaster recovery activations for state and local agencies, including emergency catering, pallets of water, ice, drinks, potable water, temporary restrooms, laundry trailers, office trailers, handwashing stations, generators, emergency fuel services, a 100-person support camp in Grand Isle with HVAC, generators, emergency catering, pallets of water, ice, drinks, tables and chairs, and generator services for temporary power at 14 sites.

SLSCO LTD. | February 20, 2025

4. Customization Purchasing Entities will be able to fully customize the SLS response solution based around factors including but not limited to:

Number and type of support staff

Oversight structure Deployment scope

Type and frequency of reporting

Buy local preferences Amenities selection

5. Use of Diverse Suppliers SLS is fully committed to creating an equitable and competitive business environment, making every good-faith effort possible to foster the inclusion of diverse and disadvantaged firms in contracting, as well as in the workforce. SLS utilizes creative strategies for increasing participation by researching, identifying, and conducting outreach to qualified, certified M/WBE firms for future bidding opportunities.

The SLS commitment to diversity from a community investment standpoint is further demonstrated in our consistent performance meeting and/or exceeding our clients’ goals for M/WBE participation in SLS contracts.

SLSCO LTD. | February 20, 2025

Scenarios The State has asked that we supply the methodology and pricing for three scenarios. The pricing has been supplied in the designated Pricing Sheet. The core deployment methodology for each of the assigned scenarios is the same and is described below. Following that, we have supplied staffing and equipment predictions for the parameters described for each scenario; changes in variables would result in amended staffing and equipment predictions. However, regardless of the circumstances of any task order, SLS’s commitment to flexibility, agility, and responsiveness remains constant. Whatever the need or conditions on the ground, our teams stand ready to support the response.

Core Deployment Methodology Mobilization

SLS has extensive experience staffing and deploying all manner of emergency response initiatives. Our team leverages local resources to provide the Purchasing Entity with timely and efficient mobilization. SLS can embed personnel at the State Emergency Operations Center (SEOC) for 24/7/365 coverage to ensure readiness and rapid response.

Our policies and procedures align with the management principles and standards defined by the National Incident Management System (NIMS) and National Response

Framework (NRF), enabling us to execute critical response missions quickly. These systems, refined through extensive real-world experience, allow SLS to activate and set up core services—such as sleeping accommodations, feeding, and personal care—within hours of activation, ensuring that essential services are operational without delay.

Within 24 Hours

• Deploy SLS Response Team Leads to coordinate with the Purchasing Entity.

• Collaborate with the Purchasing Entity to confirm deployment locations and assess the site’s physical condition.

• Establish any essential utilities based on site-specific needs and requirements.

• Determine site capacity by identifying the number of individuals the site will accommodate.

• Activate key suppliers to ensure timely delivery of equipment, materials, and other resources necessary for full site functionality.

Upon activation, SLS will deploy Response Team Leads to meet with the Purchasing Entity and quickly mobilize all necessary equipment. Leadership will remain on the project, providing real-time agility and making immediate decisions.

The following task summary details sample activities required for mobilization, deployment, and operations to meet the Purchasing Entity’s requirements. These tasks are modular and scalable to meet the situational complexity. The tasks detailed below are general and can be modified. All services will be provided and/or performed within the agreed-upon timeframes the Purchasing Entity and will equip the Purchasing Entity’s personnel with the ability to operate as efficiently as possible.

Site Layout & Preparation

• Site and infrastructure design • Shelter pad grade & stabilization

• Shower/restroom unit pad grade and stabilization

• Catering equipment pad grade and stabilization

• Laundry unit pad grade and stabilization • Roadway/walkway grade and surfacing

• Permitting • Utility design & layout

Hard Asset Sourcing

• Mobile and/or soft-sided shelters • Electrical supply equipment

• HVAC equipment • Potable water storage

• Waste-water storage • Laundry facilities

• Restroom and shower facilities • Food storage

• Meal prep equipment • Welfare facilities

• Medical facilities • Fencing

• Evacuation vehicles

Facilities Installation

• Above-ground potable water tank and distribution installation

• Below-ground wastewater tank and plumbing installation

• Shelter installation • Restroom & shower unit installation

• Laundry unit installation • Catering equipment installation

• Electrical supply system installation • Electrical distribution system installation

• Potable/wastewater plumbing tie-in • Interior security fencing installation

Staffing

• Staff/personnel deployment • Subcontractor/vendor deployment

• Required staff security clearances • Staff task & job-specific training

Site Operations Plan Once site-specific needs are addressed, the SLS Program Manager will transition operations to a dedicated field support team under the leadership of the Site Coordinator. This team, consisting of at least three field support staff, will manage daily operations, ensuring continuity, safety, and operational efficiency through rotating shifts. Two staff members will always be on duty together to promote readiness and maximize effectiveness.

In collaboration with administrative personnel, the Site Coordinator oversees asset tracking, personnel management, and incident reporting. With the Purchasing Entity’s approval, SLS will utilize an incident management application to scan and track service populations, personnel, and mission assets. Daily reports are generated and submitted to the Purchasing Entity to ensure accurate cost monitoring and compliance. These measures ensure that SLS can maintain a safe, efficient, and compliant service environment for all service populations and site personnel.

Demobilization Plan SLS will initiate the demobilization process upon receiving notification from the Purchasing Entity. The timeline for full demobilization will depend on the size and scope of the project. Once operations have stabilized and run according to the established plan, SLS will collaborate closely with the Purchasing Entity to develop a comprehensive demobilization strategy.

This plan will outline the phased withdrawal of personnel and the orderly removal of assets. As resources are taken offline, SLS will ensure operations sites are restored to original conditions, meeting all applicable safety and environmental standards. The process from reclamation is below:

Develop a detailed plan in collaboration with the Purchasing Entity, outlining timelines and tasks.

Phase out personnel as site operations are reduced.

Remove units and temporary infrastructure, including shelters, equipment, and utilities.

Restore sites to pre-activation conditions, ensuring compliance with regulatory and contractual requirements.

SLS's approach to demobilization guarantees that all tasks are completed efficiently and in alignment with the Purchasing Entity’s expectations, minimizing disruption and ensuring a smooth transition back to normal site operations.

SLSCO LTD. | February 20, 2025

Scenario 1: Base Camp Deploy and staff a self-sustaining base camp with wrap-around services (feeding, sanitation, medical, shelter, security, etc.) to Whetstone, AZ (Cochise County) capable of sustaining 1000 persons per day for 3 Months.

SLS would tailor its Staffing Plan based on the number of base camps activated, deploying experienced disaster response personnel to achieve efficient project execution. SLS has extensive experience managing multiple clients, objectives, and locations nationwide. Our company employs hundreds of full-time employees who can be called upon to provide extra manpower when needed. During base camp activations, SLS has successfully provided multi-faceted support for multiple agencies at multiple locations, utilizing the management direction of our key Response Team personnel, subcontractors, and subcontracted staff.

Base Camp Staffing Plan: 1,000 persons per day

PROJECT MANAGEMENT

PERSONNEL SLS PERSONNEL ASSIGNED TO CONTRACT

Program Manager: oversees overall contract operations and deployment of resources necessary to meet operational demands. Interfaces with Purchasing Entity leadership for all reporting and project accountability needs.

Logistics Manager: provides project management support for resource deployment.

# SLS PERSONNEL DEPLOYED PER SITE

Site Manager: provides operational oversight and coordination for field activities. Interfaces with Purchasing Entity field team leadership to support as needed.

Project Coordinator – Catering:

coordinates on-site meal operations

Project Coordinator – Facilities:

coordinates janitorial personnel operations

Data Analyst / Reporting Manager:

supports the Inventory Coordinator in managing inventory, predicting supply needs based on data analytics, and manages reporting requirements for federal and local stakeholders.

SLSCO LTD. | February 20, 2025

Security personnel: maintain site and inventory security.

Janitorial personnel: maintain site and facility cleanliness and hygiene.

Medical facility (EMT) personnel:

provide onsite medical support for camp constituents and staff.

Inventory support personnel:

support the movement and distribution of facility supplies.

IT support personnel: deploy and maintain hardware and software necessary to operate base camp and associated communications requirements.

Catering personnel: provide set up, implementation and clean up of site meals.

Daily Operations Plan

Once the base camp has been established, the field support team will manage daily operations with the site manager. Field support will work rotating shifts, promoting alertness and readiness; two people will always be working together to ensure continuity and maximum effectiveness.

The site manager will work with the administrative staff to complete all required tracking of assets, personnel, and incidents. The administrative staff will scan personnel in and out of the facility via a check-in desk. Assets are tracked with a barcode scanner daily to provide accurate costs. All base camp security and personnel incidents will be recorded and reported daily.

Below are the highlights of SLS’s daily operational tasks for base camps:

• Assign three-man field support team to manage daily operations.

• Set up rotating shifts for staff.

• Administrative staff prepares daily reports (ex., assets on site, number of people on site, list of personnel on site, incident reports).

• Daily sanitation of facilities and kitchens.

• Prepare and serve meals.

• Properly store any unused food and discuss disposition of excess food if necessary.

• Ensure all food is eaten in food service area and no food is taken to other areas of the facility.

• Monitor food usage and supply levels to ensure continuity of project.

SLSCO LTD. | February 20, 2025

Camp Detail

SLS can provide a variety of site layouts. Estimated supplies for a 1,000 person service scenario is comprised of the following:

• Total Size: 425’ x 325’ (typical)

• Male Sleeping: 3 Mal (40’ x 100’ to 20’ x 20’) – 216 beds

• Female Sleeping: 2 tents (20’ x 50’ to 20’ x 30’) – 64 beds

• Dining: 66’ x 198’ tent – 480 seats

• Male Restrooms: 2 trailers – 4 toilets, 6 sinks

• Male Showers: 3 trailers – 6 showers

• Male Sinks: 4 trailers – 12 sinks

• Female Restrooms: 2 trailers – 4 toilets, 6 sinks

• Female Showers: 2 trailers – 4 showers

• Female Sinks: 2 trailers – 6 sinks

• Recreation: 40’ x 80’ tent

• Command/Meeting: 40’ x 20’ tent

• Laundry Facilities / Service: 20’ x 30’ tent

• Kitchen/Food Prep: 2 trailers

• Administration/Health Clinic: 40’ x 40’ tent

• Refrigeration: 1 trailer

• Dry Storage: 2 trailers

• Fenced Perimeter with 4 separate guarded gates

• Self-Contained Light Towers

• Starlink satellite communications

• 30-yard Dumpster with service

• Hygiene Kits, bedding linens

• Phone bank with telephones and charging stations

• Emergency fuel services, diesel and gasoline

Purchasing Entity Requirements

• Site designation and existing site control

SLSCO LTD. | February 20, 2025

Scenario 2: Point of Dispensing (POD) Facility Deploy and staff a Point of Dispensing (POD) Facility with helicopter operations and high-profile trucks for delivery, and warehousing in Kayenta (Navajo County) that will sustain the area residents after a devastating flood. Basic supplies would be supplied by FEMA in pallets (food, water, portable generators, toiletries, blankets, cots, etc) from their distribution centers.

SLS is experienced in providing logistics and supply chain management. We are capable of executing centrally located warehouse facilities in the area of need to ensure accurate pre-positioning, distribution, re-stocking, and monitoring of equipment and supply burn rates. Our staffing model is designed to support a 24/7 operational model, providing round-the-clock support while optimizing resource allocation.

POD Facility Staffing Plan

PROJECT MANAGEMENT

PERSONNEL SLS PERSONNEL ASSIGNED TO CONTRACT

Program Manager: oversee overall contract operations and deployment of resources necessary to meet operational demands. Interfaces with Purchasing Entity leadership for all reporting and project accountability needs.

Logistics Manager: provides project management support for resource deployment.

# SLS PERSONNEL DEPLOYED PER SITE

Site Manager: provides operational oversight and coordination for field activities. Interfaces with Purchasing Entity field team leadership to support as needed.

Project Coordinator – Facilities:

coordinates janitorial personnel operations.

Landing zone team: coordinates air delivery of supplies and helicopter equipment maintenance.

Inventory Coordinator: manages inventory control systems.

Data Analyst / Reporting Manager:

supports the Inventory Coordinator in managing inventory, predicting supply needs based on data

SLSCO LTD. | February 20, 2025 analytics, and manages reporting requirements for federal and local stakeholders.

Security personnel: maintain site and inventory security.

Janitorial personnel: maintain site and facility cleanliness and hygiene.

Inventory support personnel:

support the movement and distribution of facility supplies.

IT support personnel: deploy and maintain hardware and software necessary to operate POD and associated communications requirements.

Daily Operations Once the POD facility has been established, the onsite team will manage daily operations, working 12-hour shifts.

The site manager will work with the Data Analyst / Reporting Manager, to document sign in/sign out for janitorial staff and security personnel, as well as inventory support personnel (forklift drivers) and IT support as needed. All POD security and personnel incidents will be recorded and reported daily.

Below are the highlights of SLS’s daily operational tasks for POD facility operations:

• Site Manager reviews daily operational tasks with Project Coordinator – Facilities, Data Analyst / Reporting Manager, and Inventory Coordinator.

• Establish rotating shift schedule for all personnel.

• Establish communications with onsite POC, determine daily meeting schedule, etc.

• Data Analyst / Reporting Manager prepares daily reports (ex., assets on site, personnel on site, incident reports).

• Janitorial staff maintains daily sanitation of POD facilities, overseen by Project Coordinator -

Facilities

• Coordinate receipt of meals for onsite POD personnel

SLSCO LTD. | February 20, 2025

POD Detail

• Temporary Portable Restrooms – 4 units

• Handwashing Stations – 4 sinks

• Command Center Trailer and/or workstations for onsite personnel

• Mobile Office Kit – laptops, printer, office supplies

• Starlink satellite communications

• Catering for onsite personnel

• Pop-Up tents, 10x10 – 4

• Folding Chairs – 40

• Tables – 12

• 24” warehouse fans – 4

• 100-foot 12/3 extension cords – 10

• 3-way splitters – 10

• 55-gallon plastic trash cans with lids --- 10

• Forklift with Operator, 5,000 lb. minimum capacity – 2

• Telehandler Forklift with Operator, All-Terrain, 4,000 lb. minimum capacity – 1

• Pallet jack, 5,500 lb. minimum capacity – 4

• Dumpster, 30-yard capacity, with service – 1

• Generator for backup power

• Light towers, 4,000 watt, self-contained – 3

• Emergency fuel service, gasoline and diesel

SLSCO LTD. | February 20, 2025

Scenario 3: Temporary Support Center Deploy and set-up a Temporary Support Center (power, communications, morgue) after a devastating fire sweeps thru the City of Welton (Yuma County).

We would model this temporary support center after the emergency base camps that we deploy, and we modify the standard base camp deployment to meet the added buyer needs of a command center and a morgue facility. We have experience converting refrigeration trailers into temporary morgue facilities in emergency scenarios, and we would leverage our healthcare staffing network to deploy qualified morgue operations teams.

In the event that site conditions prohibit the use of the Purchasing Entity’s existing communications infrastructure, SLS supports command center communications through several satellite options.

First, SLS can coordinate the delivery of an AT&T Network Disaster Recovery Connectivity SatCOLT (Satellite Cellular on Light Truck), a mobile cell site vehicle that connects to the AT&T network via satellite. This solution is supported by a 600 kW generator and facilitates site communications with reliable internet connectivity.

SLS can also deploy Starlink satellite technology to provide high-speed broadband internet service for client operations. Starlink technology connects teams across operational sites, provides system redundancy, and supports project reporting even in the most remote locations.

Temporary Support Center Staffing Plan

PROJECT MANAGEMENT

PERSONNEL SLS PERSONNEL ASSIGNED TO CONTRACT

Program Manager: oversee overall contract operations and deployment of resources necessary to meet operational demands. Interfaces with Purchasing Entity leadership for all reporting and project accountability needs.

Logistics Manager: provides project management support for resource deployment.

# SLS PERSONNEL DEPLOYED PER SITE

Site Manager: provides operational oversight and coordination for field activities. Interfaces with Purchasing Entity field team leadership to support as needed.

Project Coordinator – Facilities:

coordinates janitorial personnel operations.

Medical Facilities Coordinator:

provides operational oversight and

SLSCO LTD. | February 20, 2025 coordination for medical staff team members

Data Analyst / Reporting Manager:

supports the Inventory Coordinator in managing inventory, predicting supply needs based on data analytics, and manages reporting requirements for federal and local stakeholders.

Security personnel: maintain site and inventory security.

Janitorial personnel: maintain site and facility cleanliness and hygiene.

Morgue facility personnel: medical team members responsible for maintaining and operating morgue facilities and associated inventory.

Inventory support personnel:

support the movement and distribution of facility supplies.

IT support personnel: deploy and maintain hardware and software necessary to operate POD and associated communications requirements.

Catering personnel: provide set up, implementation and cleanup of site meals.

Daily Operations

• Deploy and maintain site infrastructure solutions, including o Restrooms o Laundry o Showers o Command trailer o Site lighting o Dining o Waste disposal

• Deploy and maintain communications equipment for designated site personnel

• Install and operate a number of morgue units equal to operational demand. Coordinate with federal, state, and local officials as needed for the custody and dispensation of morgue inventory.

• Assign three-man field support team to manage daily operations.

SLSCO LTD. | February 20, 2025

• Set up rotating shifts for staff.

• Administrative staff prepares daily reports (ex., assets on site, number of people on site, list of personnel on site, incident reports).

• Daily sanitation of facilities and kitchens.

• Prepare and serve meals.

• Properly store any unused food and discuss disposition of excess food if necessary.

• Ensure all food is eaten in food service area and no food is taken to other areas of the facility.

• Monitor food usage and supply levels to ensure continuity of project.

Temporary Support Center Detail

• Reefer Trailers, 53-foot refrigerated, with racks – 2 minimum, additional as scope dictates

• Temporary Portable Restrooms – 4 units

• Handwashing Stations – 4 sinks

• Temporary Shower Trailers – 1

• Tent, 20x20, side curtains and solid flooring – 1

• 20-ton portable HVAC unit for tent

• Tent lighting

• Folding chairs – 100

• 6-foot folding tables – 50

• Command Center Trailer and/or workstations for onsite personnel

• Mobile Office Kit – laptops, printer, office supplies

• Starlink satellite communications

• Catering for onsite personnel

• Pop-Up tents, 10x10 – 4

• 36” warehouse fans – 6

• 100-foot 12/3 extension cords – 40

• 3-way splitters – 40

• 55-gallon plastic trash cans with lids – 20

• Telehandler Forklift with Operator, All-Terrain, 4,000 lb. minimum capacity – 1

• Dumpster, 30-yard capacity, with service – 1

• 80kW diesel generators – 2

• Light towers, 4,000 watt, self-contained – 2

• Emergency fuel service, gasoline and diesel

2. Marketing of an award