3-27608 Appendix C - Online Bid Submission Portal Instructions.pdf
PDF 141 KB Posted
- Attached to
- Secure Document and Data Destruction
- Solicitation number
- GSS27608-DOC_DESTRUCT
- Issued by
- Delaware
About this file
This document is an appendix containing online bid submission portal instructions for the State of Delaware's Office of Management and Budget, Government Support Services, solicitation for Secure Document and Data Destruction (GSS27608-DOC_DESTRUCT). The procurement aims to establish multiaward contracts for the destruction of paper records, digital media, and sensitive materials in compliance with State, Federal, NIST, and IRS requirements across all Delaware counties. The contract will serve all State Agencies and shall be accessible to School Districts, Political Subdivisions, Municipalities, Volunteer Fire Companies, higher education entities receiving state funds, and other entities as identified by Delaware Code, Chapter 69, Title 29, Section 6910. Vendors must submit written clarification requests through the online portal by August 12, 2026, at 4:00 p.m. Local Time, with responses posted by August 26, 2026. All bid submissions must be completed through the Online Bid Submission Portal at https://gss.bonfirehub.com/ by 3:00 p.m. on September 2, 2026, with no late or incomplete submissions permitted.
Vendor proposals must include a cover letter on company letterhead signed by an authorized representative, a table of contents with page numbers, and a technical response demonstrating qualifications and pricing. Submissions are broken into four components: Proposal Original (technical response excluding questionnaires and bid tables), Proposal Redacted (with confidentiality information as applicable), Vendor Information Forms (including Non-Collusion Statement, Vendor Information Sheet, Business References for vendor and subcontractors, Confidentiality Form, Exceptions Form, and Subcontractor Information), and BidTable (cost proposal organized by county). The BidTable must be submitted using the provided template with pricing for each county the vendor proposes to serve, and vendors must clearly identify which counties they are bidding within their proposal. All submissions must comply with minimum system requirements (Microsoft Edge, Google Chrome, Safari, or Mozilla Firefox) with JavaScript and cookies enabled, with a maximum upload file size of 1,000 MB, and Excel files cannot be manipulated or contain special formatting, characters, or formulas.
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Other files
| File | Type | Posted |
|---|---|---|
| 1-27608 RFP.pdf | ||
| 2-27608 Appendix B - BidTable Pricing (BT-19BI).xlsx | XLSX spreadsheet | |
| 4-27608 Appendix D - Online Bid Required Forms.xlsx | XLSX spreadsheet |
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STATE OF DELAWARE
Office of Management and Budget
Government Support Services
Appendix C - Online Bid Submission Portal Instructions
Responses to solicitation Secure Document and Data Destruction, GSS27608-DOC_DESTRUCT, must be submitted through the Online Bid Submission Portal (portal). Submissions by other methods will not be accepted for this solicitation.
A. Questions
The State of Delaware will allow written requests for clarification of this solicitation. All questions with regard to the interpretation of this solicitation, drawings, or specifications, or any other aspect of this solicitation must be received through the online bid submission portal by August 12, 2026, 4:00pm Local Time, referencing the section, page number, text of passage being questioned, and the question. All questions will be answered in writing by August 26, 2026, 4:00pm Local Time, with responses posted on https://bids.delaware.gov and https://gss.bonfirehub.com/.
B. Proposal Contents
Each vendor’s proposal should contain at a minimum the following information:
1. Cover Letter on the letterhead of the company or organization submitting the proposal.
The cover letter must briefly summarize the Vendor's ability to provide the services specified in the RFP. The cover letter shall be signed by a representative who has the legal capacity to enter the organization into a formal contract with Government Support Services.
2. Table of Contents which clearly identifies the structure of the proposal and showing page numbers for each of the required sections and attachments.
3. The remaining vendor proposal package shall identify how the vendor proposes meeting the contract requirements and shall include pricing. This part of the proposal may also include descriptions of any enhancements or additional services or qualifications the Vendor will provide that are not mentioned in this RFP. (Refer to Section C for instructions on how to submit the components of the proposal response.)
The purpose of the proposal is to provide Vendors with an opportunity to demonstrate their qualifications, competence, and capacity to undertake the services described herein, in a manner which complies with the requirements of this RFP.
C. Bid Submission
Solicitation responses must be submitted through the portal at:
https://gss.bonfirehub.com/. The portal will have you break your submission as follows:
• Proposal Original – This upload will include your technical response to the solicitation, excluding any Questionnaire, BidTables, and Vendor Information Forms.
• Proposal Redacted – o If Confidentiality Form is checked NO, upload the Confidentiality Form, with the box checked.
https://gss.bonfirehub.com/ https://bids.delaware.gov/ https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgss.bonfirehub.com%2F&data=05%7C02%7Ccourtney.mccarty%40delaware.gov%7Cea543faf365b4560f24f08dc0d3c7921%7C8c09e56951c54deeabb28b99c32a4396%7C0%7C0%7C638399800584034755%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=4AsGs6A7DS7wCUcK2FsE5XGyqkNq9Pw7Byoqli87904%3D&reserved=0 o If Confidentiality Form is filled out identifying portions of the proposal as confidential, upload the Confidentiality Form, along with all documents that have information you are looking to redact, with those sections redacted.
• Vendor Information Forms – Complete the packet and upload, preferably as one pdf file.
The Vendor Information Forms include:
o Non-Collusion Statement – Both signatures and notary stamp/seal must be visible o Vendor Information Sheet o Business References – Required for responding vendor, as well as any identified sub-contractors.
o Confidentiality Form – Check the box to indicate No redactions, otherwise complete the form to summarize what you have redacted. (See Proposal Redacted section above.)
o Exceptions Form – Check the box to indicate No Exceptions, otherwise complete the form to notate all exceptions for consideration.
o Subcontractor Information – Check the box to indicate No Subcontracts, otherwise complete one form for each sub-contractor.
• BidTable – This submission will be your cost proposal by county which must be uploaded using the template provided. Refer to Section F below for additional guidance.
Please note: Minimum system requirements: Microsoft Edge, Google Chrome, Safari, or Mozilla Firefox. Javascript and browser cookies must be enabled.
Submission materials must be submitted in the File Type identified in the portal. The maximum upload file size is 1000 MB. Documents should not be embedded within uploaded files, as the embedded files will not be accessible or evaluated.
Excel files provided through the portal manipulated in any way will result in a failed upload.
Do not use special formatting, special characters or formulas.
D. Submission Deadline –
Per Delaware Code, the online bid submission portal will not permit incomplete nor late submissions. Uploads must be completed by 3:00 p.m. September 2, 2026. Respondents are encouraged not to wait until the last hour to upload documents.
E. Technical Issues –
Allow time for any technology challenges you may experience. Be advised that Bonfire Support Service Level Agreement has a maximum response time of 2 hours. Support tickets submitted should be specific, in order to minimize the “research” time before responding. Technical questions related to your submission should be directed to the portal provider at Support@GoBonfire.com or visit their help forum at https://vendorsupport.gobonfire.com/hc/en-us. Common issues are due to modifications to the BidTable and/or Questionnaire.
mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us
F. BidTable Fields –
The table below outlines the required fields and instructions for completing the BidTable Pricing template. For any given row, all fields must be populated. The template is organized by county, and vendors must enter pricing only for the counties they are proposing to serve. Vendors are required to clearly identify the counties they are bidding within their proposal submission. This contract will be enabled in the State’s eMarketplace for informational visibility only.
Column Name Input Instructions Identified County Name Enter the pricing for the item listed in the Item column for each county you are proposing to serve.
| Responses to solicitation Secure Document and Data Destruction, GSS27608-DOC_DESTRUCT, must be submitted through the Online Bid Submission Portal (portal). Submissions by other methods will not be accepted for this solicitation. |
| A. Questions |
| B. Proposal Contents |
| C. Bid Submission |
| Proposal Original – This upload will include your technical response to the solicitation, excluding any Questionnaire, BidTables, and Vendor Information Forms. |
| Proposal Redacted – |
| o If Confidentiality Form is checked NO, upload the Confidentiality Form, with the box checked. |
| o If Confidentiality Form is filled out identifying portions of the proposal as confidential, upload the Confidentiality Form, along with all documents that have information you are looking to redact, with those sections redacted. |
| Vendor Information Forms – Complete the packet and upload, preferably as one pdf file. The Vendor Information Forms include: |
| o Non-Collusion Statement – Both signatures and notary stamp/seal must be visible |
| o Vendor Information Sheet |
| o Business References – Required for responding vendor, as well as any identified sub-contractors. |
| o Exceptions Form – Check the box to indicate No Exceptions, otherwise complete the form to notate all exceptions for consideration. |
| o Subcontractor Information – Check the box to indicate No Subcontracts, otherwise complete one form for each sub-contractor. |
| BidTable – This submission will be your cost proposal by county which must be uploaded using the template provided. Refer to Section F below for additional guidance. |
| Please note: Minimum system requirements: Microsoft Edge, Google Chrome, Safari, or Mozilla Firefox. Javascript and browser cookies must be enabled. |
| Submission materials must be submitted in the File Type identified in the portal. The maximum upload file size is 1000 MB. Documents should not be embedded within uploaded files, as the embedded files will not be accessible or evaluated. |
| Excel files provided through the portal manipulated in any way will result in a failed upload. Do not use special formatting, special characters or formulas. |
| D. Submission Deadline – |
| E. Technical Issues – |
| F. BidTable Fields – |
| Input Instructions |
| Column Name |
| Enter the pricing for the item listed in the Item column for each county you are proposing to serve. |
| Identified County Name |
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