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Performance Measures
Alternate ID #: 27TALAM1 COMMBUYS Bid #: BD-27-1026-DOE02-DOE01-133774 Agency Staff Use Only (This document will be used to evaluate the performance of each awarded vendor) Performance Contracting: Performance contracting is the process of identifying and measuring the results, outcomes or products obtained from a contract through the use of measurable indicators. All procurements are expected to contain quantifiable and clearly defined performance expectations.
| Program Outcomes |
| Are the results or accomplishments that occur because of the service provided through the contract. |
| Program Outputs |
| Are the quantity of services or work conducted (i.e., the # of participants or the # of training sessions provided). |
| Program Efficiency |
| Examine the cost of an outcome or output (i.e., cost per participant or cost per training session). An efficiency measure makes it possible to begin evaluating “reasonable” costs for the requested service. |
| Program Effectiveness |
| Examine whether the outcomes achieved were worthwhile and contained long-term benefit. Effectiveness measures determine the extent to which the program yielded the desired outcomes. |
| Program Outcomes |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 (FY2027) |
| Year 2 (FY2028) |
| World Languages Advisory Team (WLAT) member districts effectively collect, analyze, and discuss course-level proficiency data with vendor support. |
| Year-end summaries |
| 50% |
| 50% |
| The Department receives high-quality implementation resources for Massachusetts world language programs. |
| Programmatic Practices Manual, course-outcome matrices, Department guidance, and webinar slide decks |
| 0% |
| 100% |
| Program Outputs |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 (FY2027) |
| Year 2 (FY2028) |
| Four WLAT meetings in FY2027 and two to four WLAT meetings in FY2028 |
| Meeting agendas, materials, notes, and summaries |
| 50% |
| 50% |
| Course-level proficiency data and advisory-team feedback collected, analyzed, and summarized annually |
| Year-end summaries |
| 50% |
| 50% |
| Publication-ready Programmatic Practices Manual and related implementation resources completed in FY2028 |
| Manual; course-outcome matrices; guidance document; at least three webinar slide decks |
| 0% |
| 100% |
| Program Effectiveness |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 (FY2027) |
| Year 2 (FY2028) |
| WLAT members report satisfaction with support for collecting and analyzing proficiency data. |
| Meeting evaluations |
| 50% |
| 50% |
| WLAT members report satisfaction with WLAT meetings. |
| Meeting evaluations |
| 50% |
| 50% |
| DESE determines that the final FY2028 resources are accurate, practical, accessible, web-ready, and aligned with Department expectations. |
| DESE review and acceptance of final deliverables |
| 0% |
| 100% |
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