Attachment_7_-_Past_Performance_Survey.docx

Attachment 7

PAST PERFPORMANCE SURVEY FOR ALSS

This survey is for use by the Office of the Comptroller of the Currency in connection with Request for Proposal (RFP) 2031JW19R00002. Your response will be used to evaluate the Past Performance of the Offeror in the OCC’s process of selecting a contractor for Alternate Litigation Support System (ALSS), its new cloud eDiscovery Review Platform.

PLEASE RETURN THIS SURVEY VIA E-MAIL TO: Laura.Baker@occ.treas.gov by April 25, 2019 at 1:00 PM Eastern with the subject line: RFP 2031JW19R00002 – Past Performance Survey Response for <Insert Evaluated Vendor Name Here>.

Organization:

Name of Evaluator:

Official Position:

Phone/Email:

Address:

Name of Vendor Evaluated:

Contractor:

Contract Number:

Total Value of Contract:

Period of Performance:

Basic Description of Services Provided:

1. Did the Contractor demonstrate a thorough understanding of technical requirements of the contract/task?

Y/N

Comments:

2. Did the Contractor recruit, hire, and retain a qualified workforce with the appropriate skill levels to perform the required work?

3. Did the Contractor anticipate, identify, and resolve problems effectively and in a timely manner?

Y/N/Not Applicable

Comments:

4. Did the Contractor provide accurate, complete and high quality performance and deliverables?

5. Did the Contractor develop realistic schedules and meet established schedules and delivery dates?

6. Did the Contractor provide training to your staff? If so, (1) was it effective and delivered in a timely manner; and (2) what training approach did the Contractor utilize?

7. Did the Contractor demonstrate expertise in its day-to-day management of eDiscovery support platform and in interactions with Government staff?

8. Was the Contactor was issued a cure or show cause notice under the referenced contract? If yes, please explain the outcome.

9. Did the Contractor manage contract costs efficiently and within the total contract value?

10. Is the contractor is rated in the Contract Performance Assessment Reporting System (CPARS) at www.cpars.gov?

11. Would you recommend award to this contractor again? If no, why not?