19GT5025Q0022 - QA.pdf

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GUATEMALA – ACCESS CONTROL EQUIPMENT AND INSTALLATION SERVICES
Solicitation number
19GT5025Q0022
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This document is a Questions and Answers (Q&A) file for Solicitation 19GT5025Q0022, a procurement for Access Control Equipment and Installation Services by the U.S. Embassy in Guatemala. The Q&A covers technical specifications and requirements for access control systems across three locations, providing clarifications on equipment, installation, and operational details. Key points include the requirement for a biometric access control system with specific components like biometric readers, access control panels, multi-door modules, and software, with a total user enrollment of 200 users across the three sites (90 at Location 1, 30 at Location 2, and 80 at Location 3).

The document addresses technical specifics such as power supply requirements (12/24 VDC for electromagnetic locks, 12VDC for readers), network connectivity needs, installation guidelines, and testing procedures. Notable requirements include wired release buttons, battery backup with 15-minute autonomy, local device management for the third location, and contractor responsibility for user enrollment. The system is not required to integrate with fire alarm systems, comply with HSPD-12, or meet Buy American Act provisions. The access control solution is based on Suprema's recommended architecture, with flexibility for vendors to propose alternative solutions that maintain the core functionality of centralized multi-door management, standard reader support, and communication encryption.

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19GT5025Q0022 - GUATEMALA – ACCESS CONTROL

EQUIPMENT AND INSTALLATION SERVICES

Q&A

1. Is this RFQ required to comply with Homeland Security Presiden�al Direc�ve 12 (HSPD- 12), requiring federal employee's contractors to use a PIV card for accessing federal facili�es and informa�on systems?

Homeland Security Presiden�al Direc�ve 12 (HSPD-12) applies to Access Control to Federal buildings and IT systems. As 19GT5025Q022 is part of the assistance programs from INL, services will be donated to non-US Government buildings. Service provider do not have to comply with HSPD 12.

2. Is this project required to meet the Buy American Act priori�ze purchasing domes�c products and materials for government use?

3. Loca�on: 15 AVEDNIDA 10-87

a. Is a release buton in addi�on to the emergency buton required for the recep�on door? Yes, both release and emergency buton are needed

b. If you require the release buton, do you prefer a wireless or wired type?

Wired type.

4. Loca�on: 14 CALLE 19-00

a. Is the installa�on service of the biometric 6 included, or is it only the supply of the equipment and access control kit? Only the supply of the equipment and access control kit is needed, Installa�on service is not required, GoG will handle installa�on.

5. All loca�ons

a. Will there be any space available in the rack for installa�on of the equipment?

There is no rack space. Vendor must consider everything necessary for the organiza�on and installa�on of the solu�on.

b. What is the func�on of the secure mul�-door access control module?

The purpose is centralized management of mul�ple doors, support for standard readers, and encryp�on of communica�on.

The solu�on was designed based on Suprema's recommended architecture for access control systems. Providers may propose adjustments or changes, as long as the primary purpose of the integra�on is respected (centralized management of mul�ple doors, support for standard readers, encryp�on of communica�on).

c. Can it be considered as channeling in the dropped ceiling?

Yes, channeling in the dropped ceiling is allowed.

d. Is the backup system required through a UPS device or with a batery at the source?

Yes, backup system is required through batery at the source.

e. If the backup system is required, what is the recovery �me needed?

15 minutes

f. What is the applica�on for the access control panel?

Its purpose is the centralized control of an intelligent biometric access control system, capable of managing mul�ple doors and creden�als, with a focus on security, performance and flexibility.

6. Pg. 3-6: Do the quan��es in the Quan�ty column represent all the equipment needed for all 3 sites? For example, 1.1 Biometric Reader, qty 12 is that for 1 site or for all 3 sites?

Yes, tables from page 3 to page 6 represent a summary of the total of supplies and services requested for 19GT5025Q0022.

7. Pg. 7: The SOW men�ons a 0+9 new system. While this is a high-level objec�ve, are there any specific opera�onal workflows or par�cular func�onali�es that the access control system must support to help achieve this goal (e.g., specific types of reports needed from the Biostar 2 so�ware, audit trail requirements)?

The system must have the ability to generate detailed audit reports that document the access history of users in each of the controlled zones.

8. Pg. 5: While the RFQ specifies power supply units with backup bateries, it does not men�on the required minimum backup �me in the event of a power outage. Could you please confirm if there is a minimum batery autonomy �me expected for the system?

Batery autonomy �me expected: 15 minutes.

9. Pg. 7: What is the precise scope of electrical work that the PNC will provide for this project?

120V Nema 5-15 outlet on each door if needed.

10. Pg. 7: Will dedicated and condi�oned power circuits be newly installed for the access control system components at each of the three loca�ons, or will the system rely on exis�ng electrical outlets?

Access control system will rely on exis�ng electrical outlets.

11. Pg. 7: The SOW men�ons two exis�ng outlets near panel installa�on points at Loca�ons 1 and 2. Has it been confirmed that these outlets provide sufficient power capacity and electrical stability for all proposed system components?

GoG authorized personal confirmed that outlets provide sufficient power capacity.

12. Pg. 7: Given that the specified so�ware (Item 1.4, "Similar or equal to Biostar 2") is a "web-based security pla�orm", is network connec�vity (LAN/WAN) essen�al for the system’s intended func�onali�es, such as remote management, "video logs," or centralized user database management, par�cularly for Loca�ons 1 and 2?

Yes, network connec�vity is required, GoG will provide network point for all solu�on.

13. Pg. 7: If network connec�vity is required or preferred by the Embassy for full func�onality, will the Embassy or PNC provide the necessary network points (data drops, patching)? Alterna�vely, must all network infrastructure (cabling, switches, etc.) be included in the contractor's proposal as an op�onal item?

GoG will provide the necessary network point.

14. Pg. 7: Should the contractor include network points, are there specific cabling standards

(e.g., Cat6, Cat6A) or preferred rou�ng paths that must be adhered to?

Network points are not required

15. Pg. 7: What specific level of detail is expected in the pre-installa�on schema�c drawings (e.g., exact device placement on floor plans, cable rou�ng paths, conduit sizing, detailed wiring diagrams for each connec�on point)?

Device placement on Floor plans, cable rou�ng paths and each connec�on point.

16. Pg. 7: Will the contractor be required to provide as-built drawings upon project comple�on?

Yes, drawings will be required upon project comple�on (Device placement on Floor plans, cable rou�ng paths and each connec�on point.)

17. Pg. 8: The RFQ states, "Any of the buildings are part of the Patrimonio Histórico de la Nación but are ins�tu�onal buildings...". Could the government please clarify if any of the three installa�on sites are considered part of the "Patrimonio Histórico de la Nación"? If so, what specific installa�on restric�ons or guidelines would apply?

None of the buildings are part of the Patrimonio Histórico de la Nación.

18. Pg. 8: The RFQ indicates "PVC doors, and false ceilings made of drywall" at the loca�ons.

Installers should be aware if there are any other door materials (e.g., metal, wood, glass sec�ons) or ceiling types across the three sites that might necessitate different installa�on hardware or techniques for readers, locks, or cabling. Could you confirm if such varia�ons exist?

Yes, all varia�ons exist.

19. Pg. 8: The SOW mandates that "All manuals shall be furnished in Spanish". Does this requirement also apply to all contractor-generated documenta�on, such as schema�c drawings, system tes�ng plans, and any custom user guides developed for system administra�on?

No, only Drawings and user guides must be in Spanish.

20. Pg. 9: For equipment specified as "Similar or equal to Suprema..." (e.g., Item 1.1 Biometric reader, Item 1.2 Access control panel, Item 1.3 Secure mul�-door access module, Item 1.4 So�ware, Item 1.7 Power Supply Enclosure): If proposing an "equal" product, what are the mandatory compa�bility requirements with other specified components (e.g., Suprema Core Sta�on CS-40, DM20 modules, Biostar 2 so�ware features, ENCR-10 enclosure func�onali�es)? Are there par�cular communica�on protocols or integra�on standards that "equal" products must strictly adhere to?

All devices must comply with Wiegand or OSDP standard

21. Pg. 9: Regarding Item 1.2 Access Control Panel (e.g., CS-40) and Item 1.3 Secure Mul�-door Access Control Module (e.g., DM20): Two units of Item 1.2 (Panels) are specified (1 for Loca�on 1, 1 for Loca�on 2). Four units of Item 1.3 (DM20 modules) are specified (2 for Loca�on 1, 2 for Loca�on 2). How many doors/readers are planned to connect to each DM20 module, and how should these modules be physically distributed rela�ve to the main control panels at Loca�ons 1 and 2?

(1) Reader per door is planned to be connected to each DM20 module. Refer to floor plan for physically distribu�on.

22. Pg. 9: Regarding Item 1.4 So�ware (e.g., Biostar 2): What are the specific func�onali�es required for "�me and atendance, visitor management, and video logs"?

So�ware must consider as main and minimum func�onali�es, users and equipment management, and access control.

Time and atendance, visitor management and video logs are not mandatory.

23. Pg. 9: Regarding Item 1.4 So�ware (e.g., Biostar 2): Concerning "video logs," does this require integra�on with an exis�ng Video Management System (VMS) or CCTV system?

If yes, could details of the exis�ng VMS/CCTV system be provided, along with the expected level of integra�on?

Integra�on to exis�ng cctv system is not required

24. Pg. 9: Door hardware: Are there specific types, finishes, or models required for the door handles that are to be installed with the electromagne�c locks (Item 1.5)?

Door handles type must be clarified on site visit process.

25. Pg. 9: Door hardware: Are there any par�cular requirements or best prac�ces for the installa�on of magne�c locks on PVC doors (Item 1.10 at Loca�on 3) and on the aluminum/glass doors (Item 1.5 at Loca�ons 1 & 2) to ensure door integrity, security, and proper lock func�onality?

No par�cular requirements are needed.

26. Pg. 10: Power Supplies: Is the 8-channel power distribu�on board within Item 1.7 (All-in-one Power Supply Enclosure for Core Sta�on) intended to power all biometric readers and electromagne�c locks for Loca�ons 1 and 2? Or, should Item 1.8 (3 Amp power supply kit) also be quoted for Loca�ons 1 and 2 if addi�onal power is needed (currently, Item 1.8 is only priced for Loca�on 3)?

The solu�on was designed based on Suprema's recommended architecture for access control systems. Item 1.8 is an extension power supply kit for item 1.7.

27. Pg. 10: Power Supplies: What are the precise power requirements (voltage and amperage) for the electromagne�c locks (Item 1.5) and biometric readers (Item 1.1) to ensure correct power supply selec�on and capacity?

Electromagne�cs locks Voltage: 12/24 VDC Amperage: 0.5amp

Readers Voltage: 12Vdc Amperage: 0.5amp max

28. Pg. 10: Exit devices: Could you clarify the dis�nc�on and intended placement for the

"Controlled exit module at every door" (Item 1.6, wave-to-open, 11 total for Loca�ons 1 & 2) versus the "Exit buton" (Item 1.11 total / 1.8 for Loca�ons 1 & 2 / 1.5 for Loca�on 3, for emergency situa�ons)? Are both a "wave-to-open" module and an "emergency exit buton" required for installa�on on each door controlled by the access system at Loca�ons 1 and 2? The specified quan��es (11 wave sensors versus 2 emergency butons for Loca�ons 1 & 2) imply different applica�ons. Atachment 5 only depicts an "Emergency release buton".

Controlled exit module: wave to open buton to ac�vate the opening of doors with a hand gesture, without the need to physically touch the buton.

Exit Buton (emergency release buton): allow the immediate and safe opening of all doors in emergency situa�ons.

29. Pg. 12: For Loca�on 3 (12 street 9-38 zone 1): The equipment list specifies one biometric reader (Item 1.1) but does not include an access control panel (like the CS-40) or so�ware (like Biostar 2). How is this biometric reader intended to be managed? Where will user data, access control informa�on, and fingerprint templates be stored and administered for this site? Is this reader intended to func�on as a standalone device, or are there components missing from the equipment list for this loca�on?

No control panel is necessary as loca�on 3 only considers 1-door, device management can be done locally.

30. Pg. 12: Loca�on-specific and installa�on details: Item 1.2 (3 Amp power supply kit for magne�c lock and readers) for Loca�on 3 men�ons a "Latching fire alarm �e-in with reset". Is there an exis�ng fire alarm system at Loca�on 3 that requires integra�on? If so, could technical details or contact informa�on for this system be provided?

No Fire alarm system integra�on is needed

31. Pg. 12: Loca�on-specific and installa�on details: Is fire alarm system integra�on also a requirement for Loca�ons 1 and 2? If so, what provisions or equipment should be included in the proposal for this?

No Fire alarm system integra�on is needed

32. Pg. 12: Tes�ng: Are there specific, predefined test procedures or an acceptance tes�ng plan that the contractor must adhere to in order to demonstrate the full func�onality of the installed systems?

There is no acceptance tes�ng plan propose by GoG. The following are suggested as acceptance tes�ng procedures:

• correct opera�on of the en�re solu�on,

• access to access control system management so�ware,

• correct enrollment of users in the 3 loca�ons,

• Correct opera�on of emergency release buton

• Op�mal opera�on of exit butons on all doors.

• Correct installa�on of devices, control panel and wiring

33. Pg. 12: Tes�ng: What are the expecta�ons regarding user enrollment and the ini�al system configura�on as part of the installa�on services? Will INL or PNC personnel be responsible for popula�ng user data into the system, or is the contractor expected to enroll a specified number of users as part of the setup?

Contractor must enroll all users on 3 loca�ons

• Loca�on 1: 90 users

• Loca�on 2: 30 users

• Loca�on 3: 80 users

34. Atachment 2: Are there any specific aesthe�c considera�ons or limita�ons for the installa�on of surface-mounted raceways/conduits (beyond "USAR CANALETA DE PARED 3.5CM X 1.5CM") and the placement of devices within office environments at any of the loca�ons?

No specific aesthe�c considera�on or limita�on are considered.

File details come from the government source that posted it. Updated .