Attachment_3_-_Past_Performance_Questionnaire.xlsx
XLSX spreadsheet 14 KB Posted
- Solicitation number
- 191NLE19Q0051
About this file
Attachment 3 - Past Performance Questionnaire
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Other files
| File | Type | Posted |
|---|---|---|
| 191NLE19Q0051_Nassau_Training_Q&A_-_Final.xlsx | XLSX spreadsheet | |
| A001.Attachment_4_-_Pricing_Tables.xlsx | XLSX spreadsheet | |
| 191NLE19Q0051_Nassau_Training_Q&A.xlsx | XLSX spreadsheet | |
| A001.RFQ_Document_-_191NLE19Q0051.pdf | ||
| A001.Overview.pdf | ||
| A0001.Attachment_1_-_Statement_of_Work_-_TC.docx | DOCX document | |
| A001.Attachment_6_-_Equipment_and_Shipping_-_TC.docx | DOCX document | |
| A001.Attachment_2_-_Relevant_Experience_Questionnaire.docx | DOCX document | |
| A001.Attachment_2_-_Relevant_Experience_Questionnaire_-_TC.docx | DOCX document | |
| A001.RFQ_Document_-_191NLE19Q0051_-_TC.docx | DOCX document | |
| A0001.Attachment_1_-_Statement_of_Work.pdf | ||
| A001.Attachment_6_-_Equipment_and_Shipping.pdf | ||
| Solicitation_Document_-_191NLE19Q0051.pdf | ||
| Attachment_5_-_Offeror_Questions_and_Clarifications.xlsx | XLSX spreadsheet | |
| Attachment_1_-_Statement_of_Work.pdf | ||
| Attachment_4_-_Pricing_Tables.xlsx | XLSX spreadsheet | |
| Attachment_2_-_Relevant_Experience_Questionnaire.docx | DOCX document |
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Text version
Customer Satisfaction Survey
| PAST PERFORMANCE CUSTOMER SATISFACTION SURVEY |
| Introduction: The United States Department of State (DOS) is currently conducting a competitive procurement for development and delivery of comprehensive Financial Forensic Accounting and Investigative/Analysis Courses as well as in-person mentoring and assistance in case preparation from highly experienced subject matter experts. The project is to support the Bureau of International Narcotics and Law Enforcement Affairs (INL) Mission in Nassau, The Bahamas. Offerors have been requested to identify Government agencies or commercial vendors with whom it is currently or has been recently under contract, to serve as potential references on its past performance record. You are being asked to complete the attached Contractor Past Performance Survey. |
| Instructions: Please complete all areas of this form indicated in light yellow. |
| Brief Description of Contract: |
| PART I - CONTRACT INFORMATION |
| a. Contractor: |
| b. Customer Name (Federal Agency or Other): |
| c. Technical Point of Contact Information |
| i. Name: |
| ii. Telephone Number: |
| iii. E-mail Address: |
| iv. Position Title: |
| PART II - GOVERNMENT PAST PERFORMANCE/CUSTOMER SATISFACTION EVALUATION |
| EVALUATION CRITERIA |
| EXCELLENT: Indicates the Contractor's performance within the area of evaluation clearly and consistently exceeds contractual requirements. |
| SATISFACTORY: Indicates the Contractor's performance within the area of evaluation met the contractual requirements. If problems were identified, they were only minor in nature and solutions were provided. |
| MARGINAL: Indicates the area of evaluation contains or contained a problem for which there is doubt whether the identified solution is adequate but the problem appears to be within the contractor's ability to solve. |
| UNACCEPTABLE: Indicates the Contractor's performance within the area of evaluation experienced serious problems. The Contractor is/was in danger of being unable to satisfy contractual requirements and timely recovery is not likely or did not occur. |
| NOT APPLICABLE: Performance did not include such efforts or performance was not observed. | |
| EVALUATION AREA 1: TECHNICAL SERVICES | |
| (Select the rating that applies from drop down menu) | |
| Overall approach to fulfilling the requirements/deliverables listed in the SOW. | (Select from List) |
| Overall ability to meet the period of performance and complete a contract on time and within budget. | (Select from List) |
| Curent projects or previous experience providing the training and support detailed in the SOW for law enfocement agencies. | (Select from List) |
| Technical Understanding of and Conformance to the Technical Requirements of the SOW | (Select from List) |
| Overall performance in planning, scheduling, monitoring and reporting on the completion of major milestones. | (Select from List) |
| (Select the rating that applies from drop down menu) | |
| Based on this contractor's overall performance, would you award this contractor another contract? | |
| COMMENTS (Please include any additional comments concerning the past performance of the contractor): |
| Thank You for completing this past performance evaluation. The completed survey can be emailed to the following addresses: |
| U. S. Department of State |
| Bureau of International Narcotics and Law Enforcement Affairs (INL) |
| Resources Management |
| Grants, Acquisitions, Procurement, and Policy (INL/RM/GAPP) |
| ATTN: Andrew Lloyd (CO), and Michelle Washington (CS) |
| E-MAIL ADDRESSES: LloydAJ@state.gov; WashingtonM1@state.gov |
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