B09_Solicitation_Amendment_A00005_-_Attachment_2_-_QASP_0005.docx

Quality Assurance Surveillance Plan (QASP) Dinosaur National Monument – Hazardous Tree Mitigation Services

Contracting Officer Representative:

James Shaffer, Supervisory Exhibits Specialist, Dinosaur National Monument

1. Purpose The purpose of this Quality Assurance Surveillance Plan (QASP) is to define the methods and procedures the Government will use to assess contractor performance for Hazardous Tree Mitigation Services at Dinosaur National Monument. This QASP ensures that the contractor performs in accordance with the resulting Purchase Order (PO), Performance Work Statement (PWS), industry standards, safety requirements, and all applicable regulations. The QASP is not part of the contract but is used by the Government to verify performance and determine whether work is acceptable or requires correction at no additional cost to the Government.

2. Government Roles and Responsibilities Contracting Officer (CO)

· Holds ultimate authority to modify the PO, stop work, or determine if work is acceptable.

· Ensures funds availability and contract compliance.

Contracting Officer’s Representative (COR)

· Primary technical liaison to the contractor.

· Monitors daily performance and verify acceptable completion of requirements.

· Documents all surveillance and communicates deficiencies to the CO.

NPS Technical Representative

· Provides on-site support and technical instruction consistent with the PO/PWS.

· Verifies tree locations, markings, and scope alignment.

3. Contractor Responsibilities The contractor shall:

· Perform all hazardous tree mitigation outlined in the PWS using proper arboricultural techniques.

· Ensure pruning, removal, balancing, shaping, and associated debris handling are performed to ANSI A300 standards.

· Always provide professional arborist supervision.

· Ensure the safety of workers, visitors, and park resources.

· Provide quality control to meet PO requirements.

4. Performance Objectives and Standards Performance will be measured against the QASP and must correlate directly with tasks written in PWS to ensure verifiable, measurable, and enforceable contract compliance. Performance areas include, but are not limited to:

· Work performed by a qualified arborist and maintained under proper supervision.

· Schedule adherence, consistent progress, and timely communication with the COR and CO.

· Protection of natural and cultural resources, including avoidance of resource damage and adherence to environmental regulations.

· Site cleanup, ensuring debris removal, chipping, stacking, or scattering are performed exactly as required.

· Safety compliance, including public safety, worker safety, barricade and signage placement, and adherence to equipment and chainsaw requirements.

· Tree identification accuracy, ensuring all work corresponds exactly to the trees listed in the PWS without unauthorized additions or omissions.

· Pruning and removal quality, including compliance with ANSI A300 arboricultural standards.

The Government will evaluate contractor performance across key areas that directly correlate with the PWS. These objectives ensure all work is completed according to ANSI A300 standards, the best arboricultural practices, and National Park Service requirements.

Remainder of Page is Intentionally Left Blank

Table 1 – Performance Requirements Summary

Remainder of Page is Intentionally Left Blank

5. Surveillance Methods The Government may use any combination of the following:

1. Random On‑Site Inspections Unannounced checks by COR/Technical Representative to verify proper arboricultural technique, safety, environmental compliance, and tree-by-tree scope adherence.

2. 100% Inspection of Critical Tasks Activities such as hazardous removals, large limb removals, and work around visitor areas will be observed fully.

3. Post‑Work Review The COR will assess each completed location to verify cleanup, safety, and conformity to PWS.

4. Contractor Documentation Review Includes daily/weekly progress updates, safety checks, and any required notifications.

5. Performance Trend Analysis If repeated deficiencies occur, CO may require a corrective action plan (CAP).

6. Performance Metrics Performance will be evaluated using:

· Compliance with ANSI A300 pruning/removal standards

· Accuracy of tree identification and execution per PWS

· Safety compliance and incident-free operations

· Timely communication with COR and CO

· Professionalism, organization, and care for public and natural resources

7. Remedies for Unacceptable Performance If performance does not meet requirements:

1. Rework at No Additional Cost Required when workmanship, cleanup, or scope accuracy is unacceptable.

2. Price Reductions If rework is not feasible or accepted with deficiencies.

3. Stop‑Work Orders (safety or contract violations) May be issued by the CO.

4. Termination for Cause Reserved for severe or repeated failures.

5. Negative Contractor Performance Record Documented in CPARS or equivalent system.

8. Documentation and Reporting The COR will maintain:

· Daily surveillance logs

· Inspection forms

· Photos and before/after comparisons

· Records of noncompliance and corrective actions

· Communications with Contractor At project completion, the COR provides a final performance assessment to the CO.

9. Acceptance of Work Work is accepted only when:

· All tasks comply with the PWS/PWS

· All deficiencies are corrected

· Work meets professional arboricultural standards

· Sites are left clean and safe

· All required documentation is submitted

10. Contractor-Furnished Quality Control The contractor must maintain their own Quality Control Plan (QCP) that includes:

· Qualified arborist oversight

· Internal inspections before Government review

· Documentation of safety checks

· Worksite cleanup confirmations

· Immediate reporting of issues affecting quality or safety

11. Contractor Discrepancy Report The Contractor Discrepancy Report (CDR) is used by the Government to document instances where contract performance does not meet the requirements outlined in the PWS. The CDR identifies the deficiency, required corrective actions, due dates, and follow-up verification steps. The Contractor shall respond in writing to all CDRs issued by the Government within the timeframe specified on the form. Unresolved or repeated deficiencies may result in rework at no cost, price reductions, or other contractual remedies.

The Remainder of this Page is Intentionally Left Blank

Contractor Discrepancy Report Purchase Order Number:

Contractor:

Park:

Project Description:

CDR Number:

Date Issued:

Issued By (COR/CO):

Description of Deficiency:

(Describe the non-conformance, what requirement was not met, and location/date observed)

Applicable Purchase Order Requirement:

(cite exact page, section, para, etc.)

Impact of Deficiency:

(Describe safety, cost, schedule, performance, or resource impacts)

Corrective Action Required:

(What the contractor must do; include measurable criteria when applicable)

sally_leitch@ios.doi.gov

Require Completion Date for Corrective Action:

Contractor Corrective Action Plan Review and Statement:

(contractor provides explanation, corrective action plan, date for implementation, and date for completion)

Contractor Representative:

(Name, Title, Email)

Government Review of Contractor Response:

(Indicate acceptance, partial acceptance, rejection, or clarifications)

Final Accepted Corrective Action:

(What the final agreed upon corrective action and timeline)

Contractors’ Signature:

Contracting Officer’s Signature: